Operations Manager
5 days ago
New York
Ekimetrics is a global leader in Marketing & Commercial effectiveness and AI-powered solutions. Since 2006 weve been helping businesses optimize marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing & commercial effectiveness Customer analytics Operational excellence ESG & sustainability. With a full in-house team and offices in Paris London New York Hong Kong and Shanghai we deliver tailor-made solutions that turn data into real positive impact leveraging our unique combination of technology and services. We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the worlds most urgent issues. We commit to responsibility and frugality in AI systematic AI impact at scale and loyalty to our values and DNA. As an Operations Manager at Ekimetrics you will support the effective staffing of project teams by coordinating assignments maintaining visibility into team capacity and helping ensure work readiness across the organization. This role falls within Operations with close collaboration with HR Finance and delivery teams. The specialist serves as a key connector between project teams account managers and leadership ensuring that assignments are aligned with skills availability and business needs. The position helps balance workloads monitor utilization trends and support day-to-day communication to keep stakeholders informed and projects properly staffed. Staffing & Resource Planning • Coordinate assignment of professionals to project based on skills availability and priority needs., • Maintain accurate up-to-date employee profiles to support informed staffing decisions., • Support weekly staffing cycles by preparing data understanding demand and identifying best-fit matches., • Track project pipeline inputs to anticipate staffing needs and contribute to short and long-term planning., • Monitor workload distribution and surface capacity risks or imbalances across teams., • Maintain current views of utilization availability and upcoming work needs., • Maintain forecasting views: planned revenue planned production capacity and operational risks, • Ensure data & tools accurately translate business reality., • Ensure delivery teams are respecting the reporting processes and inputting the right information on the tools., • Partner with account and technical managers to confirm staffing decisions and resolve minor conflicts., • Serve as point of contact for employees regarding assignments workload considerations and staffing clarity., • Communicate staffing updates risks and changes to appropriate stakeholders., • Collaborate with cross-functional teams to ensure smooth onboarding transitions and internal handoffs., • Bachelors or Masters degree in Business Administration Human Resources Data Analytics or a related field., • 4 years of experience supporting staffing scheduling or resource coordination in a professional services or project-based environment., • Familiarity with utilization tracking capacity planning concepts or project workflow processes., • Advanced Excel skills and proficiency in project management software(s) (Napta a plus). Together were constantly learning and growing whether through personalized career paths and training challenging projects mentorship or simply through the diverse perspectives we bring to the table. And perhaps more importantly we believe in enjoying what we do. Ekimetrics is a stimulating and safe environment where you can thrive as your authentic self. In 2023 Ekimetrics obtained the mission-driven company status reflecting our strong commitment to CSR. Our purpose: Accelerate organizations transformation towards sustainability through the application of data science and artificial intelligence. We were also certified Great Place to Work in France the United Kingdom and the United States in 2023 and our Hong Kong office received the Best Companies to Work for in Asia 2023 award. Ekimetrics is part of the French Tech 120 ranking. We have been selected by La French Tech to join the prestigious group of the top 120 French scale-ups recognized for their potential to become international leaders. $85000 - $100000 a year What We Offer At Ekimetrics final base salary is determined by a multitude of factors and vary from candidate to candidate. Determining factors for base compensation include but are not limited to professional background years of experience and skillset. A reasonable estimate of the base salary for our NYC office is $85000 to $100000. In addition to this base salary we have a comprehensive benefits package generous bonus package and a dynamic promotions and salary structure. • The training catalog which contains programs that will enhance your skills on our solutions and jobs learning paths on our digital platform as well as programs dedicated to our priority challenges including awareness of environmental issues with the Climate School, • Dynamic environment with a strong culture and great offices, • Close-knit team with bi-monthly team events and more, • Client exposure up to the executive level, • Modern office just off Wall Street with best-in-class amenities Please note that we do not offer visa sponsorship or transfer for this position. We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools only assist our recruitment team but do not replace human judgement. Final hiring decisions are always ultimately made by humans. If you would like more information about how your data is processed please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience: Manager Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 85000 - 100000