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  • Supervising Prevention Consultant (NJ4S)
    Supervising Prevention Consultant (NJ4S)
    5 days ago
    $60000–$70000 yearly
    Full-time
    Paterson

    Job description: The Supervising Prevention Consultant is responsible for planning, implementing, and overseeing prevention programs in schools and communities. Supervises a team of Prevention Consultants and collaborates with school districts, community partners, and service providers to deliver trainings, workshops, webinars, and assemblies that engage youth and families. Key Responsibilities: • Plan and implement evidence-based prevention programs for schools and communities., • Supervise, train, and evaluate Prevention Consultants., • Facilitate trainings, workshops, webinars, and assemblies for youth and families., • Establish and maintain partnerships with schools, law enforcement, healthcare providers, and other community organizations., • Support programmatic data collection, reporting, and continuous quality improvement initiatives., • Serve as a role model and ensure positive interactions with program participants., • Schedule and assist collaborators on best practices in prevention science., • Attend community events and meetings as required., • Perform additional duties as assigned. Qualifications: • Master’s degree in a related field (e.g., Counseling, Social Work, Public Administration)., • Minimum of five (5) years of experience in a social service environment implementing evidence-based practices, including at least three (3) years in a supervisory role., • Experience in community organizing, partnership development, and project management., • Strong leadership, strategic thinking, and problem-solving skills., • Excellent communication, interpersonal, and networking abilities., • Ability to work independently and collaboratively with diverse populations., • Strong organizational skills and proficiency with Microsoft Office Suite., • Valid NJ driver’s license, safe driving record, and reliable vehicle., • Must pass NJ Child Abuse Record Information (CARI) screening and a fingerprint-based background check. NJCDC is an equal opportunity employer committed to diversity, equity, and inclusion.

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  • Product Engineer
    Product Engineer
    6 days ago
    $50000–$70000 yearly
    Full-time
    Wayne

    Product Engineer Location: Wayne, NJ Department: Engineering / Solutions Architecture Employment Type: Full-Time About the Role We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer-facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud-hosted components of our platform. This role is for a curious, do-it-all builder with a hardware engineer’s heart - always learning, solving, and making things work. Key Responsibilities Embedded Systems Deployment & Management • Build, configure, and maintain Ubuntu-based embedded systems (Jetson, ARM SBCs, x86 industrial PCs)., • Create and manage system images, OTA updates, provisioning pipelines, and device monitoring., • Troubleshoot kernel-level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues., • Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging., • Maintain accurate deployment documentation and revision control. Cloud & IT Systems Operations • Assist with deployment, configuration, and monitoring of cloud-based services, containers, and microservices., • Work with engineering teams to validate releases in staging and production environments., • Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components., • Support IT-related tasks such as networking, identity management, VPN configuration, and secure endpoint management. Solution Architecture Support & Pre-Sales Activities • Participate in sales calls and demos, configuring environments and presenting system capabilities., • Prepare and support demo units, pilot systems, and on-site proof-of-concept installations., • Communicate clearly with customers to gather requirements and recommend deployment best practices., • Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption. Customer & Partner Interaction • Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting., • Provide training, documentation, and technical support during evaluations and early deployment phases., • Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams. Internal Collaboration • Work with engineering to test new releases on embedded devices and cloud services., • Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales. Required Skills & Experience • 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems., • Strong understanding of systemd, networking, containers, and Linux internals., • Experience with embedded hardware (Jetson, ARM boards, industrial PCs)., • Comfort with cameras, sensors, network interfaces, and low-level debugging tools., • Ability to write shell scripts; Python proficiency preferred., • Experience supporting or managing cloud deployments., • Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates)., • Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem-solving. Preferred Experience • Experience with video analytics, access control, ALPR, or other hardware-integrated AI solutions., • Familiarity with Tailscale (or similar), VLANs, and secure remote access., • Exposure to DevOps practices or infrastructure as code., • Prior pre-sales engineering or customer success engineering experience., • Ability to prepare technical documentation and clear customer-facing materials. What We Offer • A mix of hands-on engineering and customer-facing technical work., • Opportunity to work on cutting-edge embedded and cloud technologies., • Competitive salary, benefits, and flexible work arrangements. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance, • Paid time off Experience: • Systems engineering: 2 years (Required) Ability to Commute: • Wayne, NJ 07470 (Required), • Occasional travel may be required.

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  • Store Manager
    Store Manager
    28 days ago
    Full-time
    New York

    About Fuzion Mixers At Fuzion Mixers, we bring flavor, fun, and creativity to events. Our mobile drinks-bar service transforms weddings, corporate functions, birthday parties, and private catering into unforgettable experiences. With a fully equipped bar, skilled bartenders, and a commitment to quality, we collaborate closely with clients to deliver custom cocktails, signature concoctions, and refreshing non-alcoholic mixes tailored to each event’s style Key Responsibilities - Operations Management o Oversee day-to-day operations of the mobile bar, ensuring each event runs smoothly. o Coordinate logistics — from setup and tear-down to transport, staffing, and inventory. o Maintain and manage bar equipment, supplies, and stock levels. - Team Leadership o Lead, train, and mentor the bartending and service team. o Schedule staff for events, manage shift assignments, and ensure proper staffing levels. o Maintain high standards of customer service, professionalism, and event presentation. - Client & Event Coordination o Work closely with clients to understand their vision, customize drink menus, and craft experiences that match their theme or preference. o Ensure that all event requirements are met, from drink selections to staffing and timing. o Act as the point of contact for clients during events, resolving issues and ensuring satisfaction. - Financial Management o Track and manage event budgets and expenses (drinks, labor, supplies). o Monitor profitability, margin, and cost control. o Assist in pricing strategy for bar services to optimize profitability while maintaining high quality. - Quality Assurance & Safety o Uphold the highest standards of beverage quality, presentation, and hygiene. o Ensure compliance with all relevant health, safety, and licensing regulations. o Conduct regular inventory audits, use-by-date checks, and waste control. - Marketing & Growth o Collaborate with leadership to identify opportunities to grow the business (new markets, event types, cross-promotions). o Represent Fuzion Mixers at events, trade shows, or client meetings if needed. o Collect and analyze feedback to improve service and streamline processes. Qualifications & Skills - Proven experience in event management, catering, or mobile bar operations. - Leadership experience: managing a team, scheduling, training. - Strong financial acumen — budget management, cost control, P&L responsibilities. - Excellent interpersonal and communication skills — client-facing experience preferred. - Passion for mixology, creativity in drink design, and knowledge of cocktail trends. - Ability to work flexible hours — evenings, weekends, and travel to event locations. - High attention to detail, strong organizational skills, and multitasking ability. - Valid bartending license or certification (if required by local laws). - Ability to lift and carry bar equipment, supplies (physical stamina). What We Offer - Competitive salary + performance-based incentives - Opportunity to shape and grow a unique mobile bar business - Hands-on role in creative menu design and event execution - Supportive, passionate team environment - Opportunities for professional development and industry networking

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  • Assistant Store Manager
    Assistant Store Manager
    1 month ago
    Full-time
    Manhattan, New York

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s. Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan. A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships. Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout. Utilizes tools and resources to enhance the customer experience. Thrives in change and uncertainty and generates ideas to evolve and grow the business. Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills. Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand. Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives. Accountable for self and consistently holds others accountable. Operationally strong and resourceful. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager. Other duties as assigned. What You’ll Bring: 2-4 years retail sales experience with management experience (preferred). Experienced leadership with demonstrated experience in meeting/exceeding sales and profits. Training skills to elevate the team’s product knowledge and selling skills. Experience implementing merchandising strategies and changing visual sets. Acts with authenticity, sincerity, and transparency. Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season. Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed. Be at least 18 years old. Why You’ll Love Working with Us: The Product—so good, and you’re able to use your employee discount on all of it! The People—ask anyone who works here…we have incredible people on our team! The Experience—you’ll enjoy a rewarding career at a respected global children’s brand! The Benefits—a generous employee discount that you can use on all in-store merchandise! Competitive Paid Time Off plan* Extensive 401(k) plan with company matching* Medical, dental, vision and life insurance* Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources Tuition reimbursement* FUN work environment For eligible employees Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

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  • Education Specialist
    Education Specialist
    1 month ago
    $24–$27 hourly
    Full-time
    Forest Hills, Queens

    We are seeking an Education Specialist to support the Queens Childcare Network (QCCN). The primary role of the Education Specialist is to build strengths-based relationships within our network of licensed in-home childcare providers. This role focuses on guiding and supporting our family or group family daycare providers by coaching them on play-based instruction in accordance with Department of Education (DOE) curriculum. PRIMARY RESPONSIBILITIES: • Serve on a team supporting a network of regulated in-home childcare providers serving 500+ children ranging in infancy to 12 years of age., • Assist in the launching of a new NYC DOE contract for the EarlyLearn and 3K Programs., • Provide effective guidance to ensure effective services to QCH's 45+ affiliated family and group family childcare providers., • Collaborate with the QCCN Education Director, Family Support Worker, and Health Monitors to meet the needs of all children and families., • Provide twice monthly strength-based practice-based coaching to up to 17 affiliated providers as they implement a mixed-age curriculum., • Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children., • Review and adapt appropriate curriculum with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children., • Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning., • Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ)., • Assist in ongoing outreach, enrollment, and all other administrative tasks., • Support QCCN Education Director in coordinating all required professional learning days throughout the year., • Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families., • Participate in weekly Network team meetings and applicable NYC DOE Trainings and Meetings., • Assist in the facilitation of monthly Network Professional Learning/Development sessions., • BA/BS in Early Childhood or Infant/Toddler Studies; Master’s degree preferred; Comparable Social Work, Psychology or Human Service education also accepted;, • Bilingual English/Spanish: verbal, reading & written fluency (preferred);, • Computer literate: Microsoft Word, Excel, & Teams; and Zoom (required);, • Experience teaching or serving children under age 5 (required);, • As indicated, ability to work effectively from home or another remote location with consistent Wifi, privacy and utilization of agency communication and learning tools (required);, • As indicated, ability to efficiently travel within QCH Network (Queens, NY) catchment area and conduct on site coaching sessions at designated in-home daycares (required);, • Exceptional time management skills; Ability to multitask; Must be a team player (required);, • Cultural sensitivity; Respect for the unique backgrounds of all QCCN providers and families (required);

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  • Delivery Driver & Participant Transporter
    Delivery Driver & Participant Transporter
    1 month ago
    $20 hourly
    Part-time
    Manhattan, New York

    Position Title : Delivery Driver & Participant Transporter Reports to: Program Director, Lehman Unit Location: Covello, Lehman, CBLC, RIOAC Status: Non-Exempt FTE: Part-time; Temporary (on-call) Rate of Pay is $20/hr MUST HAVE COMMERCIAL DRIVERS LICENSE (CLASS B) - Please Confirm About CBN Carter Burden Network promotes the well-being of older adults (60+) through a continuum of services—advocacy, arts, health and wellness, and volunteer programs—anchored in individual, family, and community needs. We are committed to supporting older adults to live with dignity and safety. Position Summary The Temporary Delivery Driver & Participant Transporter is an essential member of the CBN team, responsible for delivering meals and transporting older adult participants safely and respectfully between centers and on scheduled excursions. This individual will serve all CBN locations and be entrusted with both logistical coordination and compassionate care. The role includes backup support for Porter duties and requires exceptional reliability, interpersonal sensitivity, and compliance with safety protocols. Essential Duties Safely operate both a company SUV and a 15-passenger van to: • Deliver meals to homebound seniors across all CBN service areas, • Transport participants between program centers and designated trip locations, • Support group excursions, including grocery shopping and cultural outings, • Maintain an accurate transport log and ensure timely pickups/drop-offs, • Assist participants entering and exiting vehicles while promoting independence, • Communicate trip details to participants in advance (time, location, expectations), • Serve as a backup driver for Porter duties in the company vehicle as needed, • Help with loading/unloading supplies and equipment during deliveries or events, • Follow safety protocols and maintain cleanliness of transport vehicles Competencies • Trustworthiness and discretion in transporting vulnerable older adults, • Strong interpersonal and communication skills, • Punctuality and accountability in meeting scheduled routes, • Familiarity with urban navigation (UES, Roosevelt Island, Midtown, etc.), • Ability to assist older adults with mobility and accessibility needs, • Professional demeanor when engaging with clients, staff, and external vendors, • Ability to remain calm under pressure and adapt to changing needs, • Sensitivity to cultural and linguistic diversity, • Additional Requirements, • Valid Commercial Driver’s License (CDL) required (15-passenger bus), • Clean driving record (background check required), • Ability to lift up to 35lbs and assist with physical activities when needed, • Willingness to navigate stairs and walk long distances during delivery shifts, • Comfort driving large passenger vehicles in NYC traffic, • Proficient in English; Bilingual skills (e.g., Spanish, Mandarin, Korean) preferred, • Strong commitment to serving older adults with patience and care, • Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related, • duties as assigned by their supervisor. Additional Requirements • Ability to lift up to 35lbs, • Ability to sit, stand, or walk for long periods of time daily, • Ability to navigate stairs to the basement and operate elevator for deliveries when necessary, • Bilingual skills (e.g., Spanish, Mandarin, or Korean) are a plus., • Empathetic and patient, with a genuine passion for helping older adults., • Ability to travel throughout UES and Roosevelt Island to deliver meals by car or on foot within a ten -block, • radius) as needed. Physical Requirements: This position works out of multiple older adult centers East Harlem, Roosevelt Island, and the UES. Mobility and Transportation: The ability to travel to clients' homes within the community, including walking long distances, climbing stairs, and accessing various residential environments that may not be wheelchair accessible. Must be able to drive or use public transportation independently. Physical Stamina: Ability to carry light supplies and equipment (up to 35 pounds) when visiting clients' homes or community locations. Must also be able to assist with light physical activities when necessary. Office Environment Mobility: Ability to navigate and work within an office building with a basement and up to 3 floors, with or without elevator access. This requires the capacity to climb stairs multiple times a day while carrying light office supplies or case files and the endurance to move between floors as needed for meetings or accessing various resources within the building. How to Apply Please submit a single PDF addressed to Tina Moreno, HR Director, that includes you resume highlighting your relevant experience, qualifications, and accomplishments. Applicants who meet the position requirements will be contacted by a member of our search committee. Candidates advancing in the process will be asked to provide contact information for three professional references, including at least one former supervisor, and to complete a pre-hire background screening. It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement withou t discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status. Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging).

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  • Wellness Studio Sales Manager
    Wellness Studio Sales Manager
    1 month ago
    $20–$25 hourly
    Full-time
    Fanwood

    POSITION: The Sales Manager is responsible for overseeing the designated studio(s) to ensure the studio is set-up for sales and marketing success. He/she will also ensure that the studio is well-maintained and that customer service standards are upheld to beem® standards. He/she will oversee all aspects of studio functionality including the above, as well as Operations, and the direct supervision of Wellness Sales Associates. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales, goals, and service. JOB REQUIREMENTS: • 2+ years of sales and/or fitness/health/wellness sales experience, • Proven experience in initiating, nurturing, establishing strong B2B partnerships, • Proven experience in generating new leads, • Prove experience in following up on leads and converting into new sales, • Confident in generating personal sales, as well as training Wellness Sales Associates in sales, • Ability to manage and drive all revenue streams: memberships, packages, and retail, • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email, • Strong customer service skills, • Experience supervising people successfully, • Ability to excel in a fast changing, diverse environment, • Ability to assess KPI’s, and recognize areas of improvement and make changes using good judgement, • Solid writing and grammar skills, • Highly organized, proficient in data management, ability to prioritize and meet deadlines, • Professional, punctual, reliable and neat, • Strong attention to detail and accuracy, • Trustworthy and ability to handle confidential information, • Ability to work harmoniously with co-workers, clients and the general public, • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices, • Proficient with computers and Studio software DUTIES • Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty, • Lead Generation including, but not limited to: B2B networking and partnerships, organic grassroots marketing set-up, organic lead generation from everyday interaction, • Membership Sales including but not limited to: in-person, over the phone, online, • Retention: implementing proven process to encourage usage and retain members for as long as possible, • Manage and grow all revenue streams including Memberships and Retail, • Recruit, hire, train, supervise, coach, mentor all studio staff, • Management of digital communications including but not limited to: social media, email campaigns, text campaigns, etc., • Manage maintenance issues, inventory and cleaning, • Manage studio budget, spending, and reporting, • Participate in studio, regional and company-wide meetings and trainings as needed, • Work closely with Studio Owner and beem® Corporate Sales team to ensure health and profitability of the studio PHYSICAL REQUIREMENTS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods., • May be required to sit or stand for up to four+ hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds., • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus, • Must be able to effectively hear in person and via telephone

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  • Financial Advisor
    Financial Advisor
    1 month ago
    $34500–$125000 yearly
    Full-time
    Manhattan, New York

    Equitable Advisors is dedicated to making a positive impact in the lives of its clients. Our network of over 4,300 financial professionals across the U.S. is committed to fostering relationships that help people achieve meaningful financial wellness. In total, Equitable Advisors serves 2.4 million clients nationwide. Our mission is simple: to make a difference in the lives of others. If you are passionate about helping individuals and families reach their financial goals, Equitable Advisors offers a structured path to becoming a wealth manager through licensing and employment. Role Highlights Skills and Experience Training & Development Compensation & Benefits Our Impact & Culture Equitable Advisors is committed to making a difference in the lives of its people and their communities. We value diversity and inclusivity, offer wellness programs and employee resource groups. Our commitment to being a Force for Good is reflected in programs like "1,000 Hours of Giving Back," sponsored by our Women’s Network, and “Equitable Excellence,” which awards 200 college scholarships annually. Join us to be part of a workplace culture dedicated to social impact and community engagement. We are always seeking to attract top talent and expand our community of Financial Professionals. This position is part of our ongoing recruitment efforts, and applications are welcome at any time without a set deadline ensuring that we remain open to exceptional candidates whenever they are ready to apply. Equitable Advisors, LLC, member FINRA, SIPC, (Equitable Financial Advisors in MI and TN) and affiliate, Equitable Network, LLC, (Equitable Network Insurance Agency of California, LLC; Equitable Network Insurance Agency of Utah, LLC; Equitable Network of Puerto Rico, Inc.) Equitable Advisors, LLC (Equitable Financial Advisors in MI & TN) is an equal opportunity employer. M/F/D/V. GE-7814315.1(4/25)(Exp.4/29) Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Application Question(s): • Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? Work Location: In person

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  • Care Manager
    Care Manager
    1 month ago
    $30 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Job description: Position Overview: Bi-Lingual (Spanish) Care Manager Location: New York City (must reside within the 5 boroughs) Employment Type: Full-time Seeking an experienced, compassionate, detail-oriented Bilingual Case Manager to join our team. Our mission is to support individuals, and families by connecting them with the services and resources they need to thrive. Case Management: You will provide care coordination and support to individuals and families, ensuring their needs are met through individualized service plans. You will work closely with community providers, schools, and healthcare professionals to build a strong support network. Responsibilities include: • Conduct intake assessments and develop individualized care plans, • Provide ongoing case management, advocacy, and support to families, • Coordinate services across medical, behavioral, educational, and social domains, • Monitor progress and adjust care plans as needed, • Maintain accurate, timely documentation and reports, • Participate in regular supervision and team meetings Requirements: • Must be Bilingual in Spanish and English*, • Must reside within the New York City area, • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (Master’s preferred but NOT required), • Minimum 2 years of experience in case management, care coordination, or related field, • Strong communication, organizational, and problem-solving skills Preferred Qualifications: • Experience working with children, youth, or families in social service, behavioral health, or healthcare settings Compensation: $30 per hour

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Account Executive
    Account Executive
    2 months ago
    $75000–$100000 yearly
    Full-time
    Uniondale

    This is a 100% role for hungry, business-minded individuals who want uncapped income and a clear path to high earnings. If you’ve got the drive to close deals and the discipline to manage your pipeline, we’ll provide the product, the support, and the opportunity. What You’ll Do: • Sell Blink Voice's telecom hardware and AI-powered software to B2B clients, • Generate new leads through cold calling, outreach, referrals, and networking, • Manage the full sales cycle: prospecting, presenting, negotiating, closing, • Build long-term relationships with clients to drive ongoing business and referrals, • Work closely with our in-house support team for smooth client on-boarding. What We’re Looking For: • 1+ year of B2B or commission-based sales experience preferred, • Proven ability to hit or exceed quotas, • Confident communicator with strong negotiation skills, • Highly self-motivated and goal-driven, • Comfortable with outbound prospecting and managing a sales pipeline, • Experience in telecom, SaaS, or tech sales is a plus Why Blink Voice: • 🦷 Health, Dental & Vision Insurance, • 💼 401(k) with Company Match, • 👥 Referral Bonus Program, • 🚀 Ongoing Sales Training and Coaching, • 💸 Uncapped Earning Potential, • 🎯 Real Career Growth in a fast-scaling tech company Apply Now If you’re ready to take control of your income and grow in a sales-driven tech company, apply today. The earning potential is real — if you can sell, you can succeed here. Blink Voice is an Equal Opportunity Employer. All backgrounds welcome to apply.

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