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  • Insurance Coordinator - ABA
    Insurance Coordinator - ABA
    3 days ago
    Full-time
    Brooklyn, New York

    About Lighthouse ABA Lighthouse ABA provides Applied Behavior Analysis (ABA) services to children and families, delivering high-quality, individualized care across our service areas. Behind every child who receives services is a coordinated effort to make sure care is authorized, covered, and never interrupted. The Insurance Coordinator sits at the center of that effort. Position Summary We're looking for a detail-driven Insurance Coordinator to own the eligibility and authorization side of our ABA services. In this role, you make sure every client has active insurance coverage and valid authorization in place before and throughout their care --- verifying benefits, securing initial authorizations, and staying ahead of re-authorization deadlines so that no child's services lapse. You'll be the connective tissue between payers, our clinical team, and families, translating insurance requirements into clear next steps and keeping our authorization pipeline accurate and current. This is a role for someone who is organized, persistent, and detail oriented --- someone who takes real ownership of deadlines and follows through until each authorization is confirmed. Position is full-time and compensation is based on experience ranging between $25-30/hr. Key Responsibilities Eligibility & Benefits Verification • Confirm that referrals, diagnoses, and required documentation meet each payer's criteria for ABA services., • Confirm new coverage whenever a client's coverage changes. Authorization & Re-authorization Management • Prepare and submit initial authorization requests for ABA assessments and treatment, ensuring each packet is complete and payer-compliant., • Track every active authorization --- units approved, units used, and expiration dates --- and initiate re-authorizations well ahead of deadlines to prevent any lapse in services., • Coordinate with BCBAs and the clinical team to gather assessments, treatment plans, progress reports, and supporting documentation required for authorization and continued-care requests., • Monitor authorization status through submission, follow-up, and approval, escalating delays and resolving payer requests for additional information. Payer & Internal Coordination • Serve as the primary point of contact with our insurance team, • Keep clinical, intake, and billing teams informed of authorization status, upcoming expirations, and any coverage issues that could affect a client's schedule., • Communicate coverage and authorization details clearly to families when needed, in plain, supportive language. Records & Compliance • Maintain accurate, up-to-date authorization records in our systems (client management platform and payer portals), ensuring dates, units, and documentation are always current., • Track key dates and maintain a reliable tickler/reminder system so re-authorizations are never missed., • Handle all client and health information in accordance with HIPAA and organizational privacy standards. Qualifications Required • 1+ years of experience in insurance verification, prior authorizations, or a related healthcare administrative role (ABA, behavioral health, or pediatric therapy experience strongly preferred)., • Working knowledge of insurance concepts --- eligibility, benefits, authorizations, medical necessity, and payer requirements., • Strong organizational skills and exceptional attention to detail, with a proven ability to manage many deadlines at once without letting anything slip., • Clear, professional written and verbal communication., • Comfort working in insurance portals, EHR/practice-management systems, and standard office software (spreadsheets, email)., • Persistence and comfort with payer follow-up --- including phone calls and appeals of incomplete or delayed requests., • A discreet, professional approach to confidential health information (HIPAA). Preferred • Direct experience with ABA authorizations and continued-care/re-authorization workflows., • Familiarity with Medicaid and commercial payer requirements in our service areas., • Experience coordinating with BCBAs or clinical teams to assemble authorization documentation. Skills & Attributes • Highly organized and deadline-driven, • Detail-oriented and accurate, • Proactive and self-directed --- you chase down answers rather than wait for them, • Collaborative and responsive across teams, • Calm and professional under pressure Department:

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  • Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    4 days ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    About Us Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a Restaurant Lead to help drive excellence. We’re seeking passionate, detail-oriented leaders to help drive excellence in our restaurant operations. As a Restaurant Lead, you’ll play a key role in managing shifts, developing team members, and ensuring exceptional guest experiences—while preparing to grow into a future management role. What You’ll Do Lead Daily Operations • Manage restaurant operations during assigned shifts, ensuring smooth, on-time service, • Open and/or close the restaurant following company procedures and checklists, • Troubleshoot customer concerns and provide timely, effective solutions, • Support the Restaurant Manager in maintaining labor targets, shift flow, and overall team coordination Drive Food Quality & Safety • Monitor food preparation and presentation for consistency and excellence, • Conduct line checks and taste through the line daily to uphold food standards, • Train team members on tasting protocols and quality control practices, • Ensure full compliance with NYC Department of Health regulations and sanitation standards Team Development & Training • Onboard and train new team members; support skill development across roles, • Deliver in-the-moment coaching and performance feedback, • Foster a positive, high-hustle, and respectful team culture Support Administrative & Operational Needs • Write and update prep lists based on par levels, sales, and menu needs, • Assist with inventory tracking, placing orders, and receiving deliveries when delegated, • Collaborate with management on team deployment to optimize service and labor Attendance & Reliability • Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. What We’re Looking For • 1–2 years of restaurant or food service experience (shift lead or supervisory experience a plus), • Strong organizational and communication skills, • Calm under pressure, comfortable multitasking in a high-volume environment, • A true team player who leads by example and hustles, • Passion for food, hospitality, and team development, • NYC Food Protection Certificate (preferred or willingness to obtain), • Flexible availability, including nights, weekends, and holidays, • Fast food or quick-service restaurant experience

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  • Remote Virtual Assistant
    Remote Virtual Assistant
    17 days ago
    $27–$35 hourly
    Full-time
    Manhattan, New York

    Central Plaza is seeking a reliable, organized, and detail-oriented Remote Virtual Assistant to provide administrative and operational support to the team. The Virtual Assistant will assist with communication, scheduling, data entry, document management, customer support, and day-to-day administrative tasks while working remotely. The ideal candidate is comfortable using computers and online communication tools, can manage multiple tasks efficiently, and maintains a high level of accuracy and professionalism. Primary Duties and Responsibilities • Manage emails, messages, and routine correspondence., • Schedule appointments, meetings, and team activities., • Perform accurate data entry and maintain electronic records., • Organize documents, files, spreadsheets, and other digital information., • Assist with customer inquiries and provide timely responses., • Track assigned tasks, orders, requests, and follow-ups., • Prepare basic reports, summaries, and spreadsheets., • Coordinate information between team members and management., • Monitor deadlines and follow up on outstanding tasks., • Conduct basic online research when requested., • Assist with administrative and operational projects., • Maintain confidentiality of company and customer information., • Report issues, unusual requests, or discrepancies to the appropriate supervisor., • Perform other reasonable administrative duties assigned by management. Required Qualifications • High school diploma or equivalent preferred., • Previous administrative, customer service, virtual assistant, or office experience is helpful but may not be required for entry-level applicants., • Strong written and verbal communication skills., • Basic computer and internet skills., • Ability to use email, word-processing, spreadsheets, and online communication platforms., • Strong attention to detail and organizational skills., • Ability to work independently in a remote environment., • Reliable internet connection and suitable workspace., • Ability to manage confidential information responsibly. Preferred Skills • Microsoft Office or Google Workspace proficiency., • Calendar and scheduling experience., • Data-entry experience., • Customer-service experience., • Familiarity with task-management or collaboration software., • Ability to prioritize multiple assignments and meet deadlines. Decision-Making Authority The Remote Virtual Assistant is expected to handle routine administrative decisions within established company procedures. The position may prioritize daily tasks, organize schedules, respond to routine inquiries, and correct minor administrative errors. Matters involving financial approvals, policy exceptions, sensitive customer issues, significant operational changes, or other decisions outside established procedures should be referred to the supervisor or manager. Key Performance Expectations • Accuracy and attention to detail., • Timely completion of assigned tasks., • Professional communication., • Reliability and consistent attendance., • Proper organization of digital records., • Responsiveness to team members and customers., • Compliance with company procedures and confidentiality requirements. Benefits: • Flexible Work Schedule, • Work From Home, • Paid Time Off (PTO), • Paid Holidays, • Performance Bonuses

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  • Restaurant Manager
    Restaurant Manager
    4 days ago
    $70000–$85000 yearly
    Full-time
    Manhattan, New York

    Position Summary As a Restaurant Manager, you are the operational leader of your location—responsible for team performance, throughput, food quality, guest experience, labor, and overall presentation. You ensure efficient, consistent operations that align with brand standards, while fostering a strong team culture and developing future leaders. ROLE DURING SERVICE • Lead pre-shift meetings and ensure the team is prepped, aligned, and motivated, • Actively manage the flow of service and guest experience, • Make real-time decisions to optimize throughput (flex staff as needed), • Monitor line pacing, timing expectations, order times, and adjust staffing as needed, • Ensure food is consistently prepared and presented to brand standards, • Enforce cleanliness, organization, and DOH compliance during all service hours, • Jump in where needed (bagging, build line, finish line, etc), and model always hustle standard ADMINISTRATIVE & OPERATIONAL RESPONSIBILITIES • Schedule team members based on forecasted sales while maintaining labor targets, • Conduct regular inventory counts and manage ordering to avoid waste and stockouts, • Review and analyze key metrics (labor %, COGS, throughput, order times, and guest feedback), • Uphold brand protocols and systems, ensuring alignment with other locations, • Interview, hire, onboard, and train new team members, • Deliver coaching and progressive discipline where needed Required & Preferred Qualifications • 1+ years of restaurant management experience (quick-service, fast-casual, or full-service), • Strong understanding of restaurant operations, including staffing, inventory, and customer service, • Leadership skills with the ability to motivate and manage a team, • Excellent problem-solving and decision-making abilities in a fast-paced environment, • Experience using restaurant technology systems (POS, scheduling software, inventory tracking), • Ability to work a flexible schedule, including weekends, nights, and holidays, • Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required), • Strong English communication skills (verbal & written) Benefits • Competitive salary with weekly pay, • Health & dental insurance, • Paid time off, • Career growth opportunities – be part of a fast-growing, chef-led restaurant brand, • Employee referral bonuses

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  • Direct Support Professional
    Direct Support Professional
    1 month ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Team Leader
    Team Leader
    4 days ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    About Us Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a Restaurant Lead to help drive excellence. We’re seeking passionate, detail-oriented leaders to help drive excellence in our restaurant operations. As a Restaurant Lead, you’ll play a key role in managing shifts, developing team members, and ensuring exceptional guest experiences—while preparing to grow into a future management role. What You’ll Do Lead Daily Operations • Manage restaurant operations during assigned shifts, ensuring smooth, on-time service, • Open and/or close the restaurant following company procedures and checklists, • Troubleshoot customer concerns and provide timely, effective solutions, • Support the Restaurant Manager in maintaining labor targets, shift flow, and overall team coordination Drive Food Quality & Safety • Monitor food preparation and presentation for consistency and excellence, • Conduct line checks and taste through the line daily to uphold food standards, • Train team members on tasting protocols and quality control practices, • Ensure full compliance with NYC Department of Health regulations and sanitation standards Team Development & Training • Onboard and train new team members; support skill development across roles, • Deliver in-the-moment coaching and performance feedback, • Foster a positive, high-hustle, and respectful team culture Support Administrative & Operational Needs • Write and update prep lists based on par levels, sales, and menu needs, • Assist with inventory tracking, placing orders, and receiving deliveries when delegated, • Collaborate with management on team deployment to optimize service and labor Attendance & Reliability: • Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. What We’re Looking For • 1–2 years of restaurant or food service experience (shift lead or supervisory experience a plus), • Strong organizational and communication skills, • Calm under pressure, comfortable multitasking in a high-volume environment, • A true team player who leads by example and hustles, • Passion for food, hospitality, and team development, • NYC Food Protection Certificate (preferred or willingness to obtain), • Flexible availability, including nights, weekends, and holidays, • Fast food or quick-service restaurant experience

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