Compliance manager jobs in Hauppauge, New York - Page 3Create job alerts

Job Description Emergency Ambulance Service (EAS) is a private company providing medical transportation solutions for our patients and clients. EAS is seeking an experienced senior manager in the EMS field to fill a position in our Bohemia Location. • This position is responsible for overall direction, planning, implementation, and maintenance of both Emergency Medical Services and routine transport services to communities and facilities served by EAS, • Oversees the Operations Department consisting of EMS Operations, Dispatch, Patient Scheduling in accordance with the organization's Statement of Values, • Ensures proper leadership and staff coverage to meet daily projected ambulance runs, • Oversees coaching, guidance, discipline, and/or termination for team members and Operations leadership, • Responds to senior management inquiries regarding EMS performance, • Maintains standard operating policies, procedures and guidelines for services, personnel, equipment, and vehicles, • Confirms timely and accurate implementation, personnel training, and compliance Minimum of 3 years experience in EMS Experience with managing staff Ability to organize, manage and communicate with all staff and senior executives.

Job Description About Us Agility Billing Services, LLC is a leading medical billing company specializing in out-of-network billing and the federal Independent Dispute Resolution (IDR) process. We help healthcare providers maximize reimbursements while ensuring compliance with industry regulations. Our team is dedicated to providing expert billing solutions and superior client service. Job Description We are seeking an experienced Client Account Manager to manage multiple client relationships while overseeing complex medical claims, adjustments, and appeals. The ideal candidate will have a strong background in out-of-network billing, claims negotiations, and the IDR process, along with excellent communication skills to professionally represent our company to clients and payers. Key Responsibilities • Serve as the primary point of contact for assigned healthcare provider clients., • Manage high-level claims adjustments, appeals, and negotiations with insurance payers., • Oversee and track the federal IDR process, ensuring timely submissions and responses., • Analyze out-of-network claims and identify strategies to optimize reimbursement., • Communicate complex billing and payment issues to clients in a clear, professional manner., • Coordinate with internal billing teams to ensure efficient claim resolution., • Provide regular reports and performance updates to clients., • 3+ years of experience in medical billing, revenue cycle management, or healthcare claims processing (out-of-network experience preferred)., • Strong understanding of claims adjustments, appeals, and dispute resolution processes., • Experience with the federal IDR process is highly preferred., • Ability to manage multiple client accounts and prioritize tasks effectively., • Excellent verbal and written communication skills; able to present professionally., • Proficiency in medical billing software and EHR systems., • Strong analytical and problem-solving skills., • Competitive salary and benefits package., • Opportunity to work with a growing and specialized medical billing team., • Supportive and collaborative work environment. cOVVX0mvqt

Job Description Established in 2020, Pink’s was born out of the desire to bring dignity back to the blue collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink’s is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for a General Manager to join our world-class team. The GM plays a pivotal role in our business. They are the culture carriers and the face of window cleaning in our community. Responsibilities will include, but are not limited to: • Handle scheduling, direct client communication, including phone, text, and email., • Estimate projects., • Send out quotes and accompany potential clients on property inspections., • Upsell additional services to ongoing projects/customers., • Once a client accepts, schedule the job., • Hiring, firing, and labor scheduling., • Follow-ups with clients post-service for quality assurance., • Build strategic relationships with homeowners, restaurant managers, and local businesses., • Network and promote Pink’s., • Ensure safety compliance in van operations., • Proven sales and leadership experience., • Hospitality experience is a plus., • Exceptional communication and customer responsiveness., • Ability to learn and work independently in a fast-paced environment., • Self-motivated., • Superb time management, prioritization, and organizational skills., • Detail-oriented, dependable, and reliable. Check us out online at Pinkswindows.com Job Type: Full-time Benefits: • Health insurance, • Paid time off, • Deer Park, NY 11729: Relocate before starting work (Preferred) Work Location: Hybrid remote in Deer Park, NY 11729

Job Description Vision is nothing without execution. Artisan Stoneworks is a leading marble and stone contracting firm with a 25-year history in providing custom stonework to high-profile luxury retail and residential projects nationwide. We are a best-of-breed contractor with a stellar reputation in our field. If you are looking to join a team that is passionate about their work, enjoys collaborating and sharing best practices then Artisan Stoneworks could be a perfect match for you! As the Field Superintendent, you will collaborate on projects that will culminate in a meticulously designed, finished space that serves to highlight and enhance some of the industry's most prestigious luxury brands. The right candidate can work remotely but must travel to jobsites and work for extended periods of time on location.. Responsibilities: • Provide project support to Artisan Stonework’s project managers for new construction and renovations., • Primary onsite point of contact with the Clients onsite representatives, Artisan field personnel, and subcontractors. Responsible for overall onsite activity of assigned projects., • Reviews and understands the scope of work for assigned projects. Maintains updated onsite project drawings., • Surveys, lays out, and measures site conditions to 1/32” accuracy., • Submits field dimensions and surveys to project managers to create as-built shop drawings and cut tickets for stone fabrication., • Uses a laser level to survey height conditions of existing floor substrates to set benchmark height., • Oversees productivity and ensures work quality to Artisan Stoneworks precision and standards., • Promotes job site safety and rectifies job site hazards immediately., • Conducts weekly “Toolbox” meetings and ensures compliance with Health & Safety plan and building rules and regulations., • Must be meticulous and possess strong organizational skills; able to track job progress to ensure that project goals are met., • Displays strong oral and written communication skills and employs effective listening skills., • Professionally communicate clearly and persuasively with clients, subordinates, and colleagues, • Must be purposeful while maintaining outstanding quality of workmanship., • Must possess sound decision making and problem-solving abilities; able to troubleshoot and resolve conflicts., • Must be accurate and precise with a high attention to detail., • OSHA certified (30 hours/10 hours)., • Knowledge of trade specific phases, construction means and methods, materials, machinery, tools, etc., • Ability to read and interpret blueprints, written specifications, RFI’s, procedure manuals, etc., • Ability to conduct site surveys and take accurate measurements using benchmarks and axis lines., • Capable of composing accurate and detailed additional work/change orders and obtaining onsite client documentation., • Computer literate with a working knowledge of AutoCAD., • Ability to provide accurate hand-sketches detailing site conditions., • Competent verbal communication skills when dealing with clients and subcontractors as well as office and onsite team., • Mathematical aptitude; able to calculate square footage, cubic footage, proportions, percentages, area, circumference, and volume. Ability to perform basic metric conversions., • Verified track record of supervisory experience in commercial construction industry., • Ability to travel to remote jobsites and work for extended periods of time., • Salary commensurate with experience starting at $90,000 and we offer a generous benefits package Powered by JazzHR 1caIKMzXvA

Job DescriptionHave you ever worked in a call center before? We can promise you have never worked in a call center like ours. Our sales agents form a tight knit team in a fun, fast paced environment filled with energy and opportunity. Earn commissions on your bookings, and win fun prizes and bonuses in our weekly sales rep contests! Our call center manager is hands-on and works individually with each agent to maximize their potential, focusing on helping them acquire the skills they need to be successful every day. Grading is based on bookings and client loyalty, not average call length. We dont sacrifice client satisfaction for call speed. Here youll have the opportunity to help clients solve their real world issues with the support and backing of our entire team. You are empowered to do whats best for the client and you play a key role in setting up our moving and junk removal teams for success out in the field. There are plenty of growth opportunities within our fast-growing organization. Work for a 2018 &2019 Inc 5000 company and a 2020 Best of Long Island nominee. What are you waiting for? Come join our team today! What does H.U.N.K.S. stand for? H.U.N.K.S stands for "Honest. Uniformed. Nice. Knowledgeable. Service." At College Hunks Hauling Junk and College Hunks Moving, our HUNKS & HUNKETTES do whatever it takes to make every clients experience with us 100% stress-free, every time! Now Hiring Leaders An opportunity within the College Hunks brand and our Sales and Loyalty Center is different from any "job" you've ever had. We give our HUNKS/HUNKETTES the power to make decisions on their own and rewards for strong performance . So, if you can handle the responsibility and like to have fun at the same time, then you might already be a HUNK/HUNKETTE! If you're interested in joining the HUNKS and bettering yourself while also having fun and making money, apply below. About You: Do you have energy, enthusiasm, and a passion for excellence? Are you ready to work as part of a team that truly cares about delivering on their promises every day? We are in search of enthusiastic, goal-driven individuals that are motivated by client satisfaction and continued success to join our Sales and Loyalty Call Center in our Bohemia, NY headquarters. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. NO COLD CALLING!!!! Sales Agents must clearly communicate our brand values and procedures to all clients who contact us for information regarding our services. You will be responsible for maintaining and managing multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both customers and team members and live College H.U.N.K.S. core values every day! ESSENTIAL DUTIES & RESPONSIBILITIES • Answer inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct., • Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures., • Represent brand positively with each client interaction., • Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings. Hours of operation for our Call Center staff are: Monday Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am 7pm We can accommodate schedules within these time frames. Compensation for this position is $17-18/hr (Depending on experience) + commission. Sales Reps average $18-24/hr with commission & incentives! We offer our employees PAID TIME OFF & HEALTH BENEFITS. GET PAID WEEKLY!!! Do you think you can WOW our customers? Apply today at REQUIRED EDUCATION & EXPERIENCE • High school diploma or GED required, • Excellent and proper oral and written communication skills, • Typing proficiency minimum 40 WPM, • Ability to demonstrate personal integrity in a team environment, • Ability to work in a faced paced environment, • Computer skills a must with knowledge of Microsoft applications and Internet programs

Job Description Operations Manager FLSA STATUS: Exempt DEPARTMENT: Operations SUPERVISOR: General Manager DIRECT REPORTS: Production Control Planner, Supply Chain Associate, Production Supervisor, Logistics Supervisor Position Summary Power Connector, LLC is entering a new and exciting phase of growth and opportunity filled with innovative and progressive thinking and strategizing. In December 2021, Power Connector was acquired by the Trexon Global network. With this historic transition comes the need to enhance and grow the company through restructuring, reorganization, modernization, optimization, and business development. We, at Power Connector, are responsible for revolutionizing the company and securing and expanding its global connection. Power Connector's Operations Manager is critical in contributing to the fundamental changes that are transforming Power Connector. This position is instrumental in enhancing and strengthening our operations to enable the growth and development of the business by driving improvements in all operational functions, including production control and planning, material handling, manufacturing, and shipping and receiving. This position's primary focus is to contribute and execute on the team's strategic plans for operational optimization, expansion, and sustainability. Power Connector's Operations Manager is a dynamic, adaptable, open-minded problem solver with exceptional interpersonal, communication, and analytical skills. This position plays a key role in sustaining and increasing our current operational capacity and output through strategic planning and efforts in increasing efficiency and productivity in all operational disciplines. This position enjoys the inherent challenges of sustaining and growing a business by increasing throughput, meeting shipment goals, balancing WIP and inventory, and optimizing financial metrics in a diverse and dynamic organization. This position has a strong influence on the fundamental principles guiding operational functionality and works closely with the General Manager and Trexon corporate team to realize the company's true operational potential. Minimum Qualifications Education and Experience • Bachelor's degree in engineering, business, or relevant field, • 8-10 years of experience in a manufacturing environment, • 2-10 years of experience in a supervisory capacity, • Previous experience in the connector or wire and cable industry (preferred) Knowledge • Proficient in MS Office, • Understanding of MRP systems and best practices, • Ability to read drawings, specifications, test procedures, etc. Skills • Strong oral and written communication and presentation skills (technical and nontechnical concepts), • Excellent leadership skills, • Excellent organizational skills, • Results-oriented with analytical skills, • Ability to work effectively under stressful and dynamic environments, • Ability to motivate team members in a creative and effective manner Job Responsibilities Operations Management: Oversee daily operations, planning, capacity, logistics and process improvement. • Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision, such as managing capacity and SIOP-initiative tasks., • Manage day-to-day business of the operations department, including production control, supply chain, production, and logistics., • Plan and prioritize operations to ensure maximum performance and minimum delay., • Play a significant role in long-term planning, project status reporting, and implementing change control processes., • Establish daily, weekly, and monthly priorities for operations based on inputs from shipment goals, customer PO status, WO status, supplier PO status, capacity, AP, AR, etc., • Manage the movement of goods into and out of production to ensure efficiency, effectiveness, and sustainability of operations., • Attend events, fairs, and exhibitions to keep abreast of the market's trends., • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency., • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Supply Chain & Procurement: Oversee vendor management, sourcing, purchasing, inventory, pricing and logistics. • Monitor suppliers to ensure the efficient and effective supply of needed goods or services within budgetary limits and timelines., • Analyze vendor lead times, quality, throughput, yield, etc. as necessary., • Assess requirements for second sourcing and lead second sourcing initiatives., • Analyze and plan inventory requirements for firmed and unfirmed demand utilizing MRP system data and additional tools., • Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories., • Execute on purchase inquiries, placement, and monitoring as necessary., • Manage relationships with key suppliers to maintain quality of goods, timely delivery, and compliance to terms of contracts as necessary., • Assess supplier profiles and analyze offers as necessary., • Analyze price proposals, financial reports, and other data and information to determine reasonable prices as necessary., • Negotiate, renegotiate, and administer contracts with suppliers as necessary., • Confer with vendors to coordinate production or shipping activities and to resolve complaints or eliminate delays., • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules as necessary., • Maintain inventories of materials or supplies necessary to meet production demands., • Review documents, such as production schedules, work orders, or staffing tables, to determine materials requirements or material priorities., • Strategize for opportunities to increase supply chain capacity and throughput., • Assist in the setting of prices or credit terms for goods or services based on forecasts of customer demand., • Monitor stock levels. Risk Management & Compliance: Analyze risk, ensure regulatory compliance and issue resolution when needed. • Anticipate and track operational and tactical risks and provide strategic solutions., • Raise and track issues and conflicts, remove barriers, resolve issues involving stakeholders and escalate to appropriate level when required., • Monitor and follow applicable laws and regulations. Environmental Health & Safety: Develop and complete safety audits, trainings, emergency response plans, and monitor EHS performance. • Monitor and enforce compliance with all applicable environmental health and safety regulations at the local, state, and federal levels., • Identify potential hazards within the workplace, conduct risk assessments, and develop mitigation strategies to minimize risks., • Develop and deliver comprehensive safety training programs for employees at all levels., • Investigate workplace accidents, near misses, and injuries to identify root causes and implement corrective actions., • Conduct regular safety audits and inspections of facilities, equipment, and work practices to identify potential hazards and non-compliance issues., • Develop and maintain emergency response plans, including employee training on emergency procedures and response protocols., • Create and maintain EHS policies and procedures aligned with company goals and regulatory requirements., • Track safety performance metrics, analyze data to identify trends, and generate reports for management on EHS performance., • Communicate EHS policies and procedures effectively to employees at all levels, collaborating with departments to promote a strong safety culture., • Oversee EHS compliance for contractors and vendors working on-site (when applicable). Leadership & Team Development: Train, coach and manage the performance of the team and culture. • Train, coach, mentor, and provide feedback to team members., • Foster a competitive yet collaborative team environment., • Assess individual performance through observation and measurement and suggest corrective actions as needed. Any additional tasks necessary to execute on the team's strategy for operational sustainability, improvement, and optimization. Internal and External Relationships This position interacts with all internal departments (business development/sales, account management, production control, supply chain, production, logistics, inventory control, quality, finance and human resources). Externally, this position interacts with customers and suppliers. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk and occasionally required to manipulate material up to 25 pounds (lift, carry, etc.). The noise level in the work environment is usually low. The use of PPE, including safety glasses, earplugs, and masks, is required as needed.

Job DescriptionGenadyne Biotechnologies Inc. is committed to safe, effective and innovative healthcare solutions in accelerated wound healing. Our cleanroom operations are essential to ensuring product excellence and meeting strict industry standards. Position Description: Department lead will oversee day-to-day cleanroom operations, ensure compliance with safety and cleanliness and lead the cleanroom team in a very fast paced environment. Responsibilities: • Maintain and update inventory for the Cleanroom Dept., • Monitor and verify all Cleanroom regulations are maintained and followed by the team., • Process manufacturing orders and assign inventory based on FIFO., • Maintain production, shipping, cleaning & maintenance logs., • Ensure production targets are met by the team., • Coordinate with warehouse team for material handling and storage., • Create a safe and professional working environment., • Assist cleanroom manager with production planning and inventory management., • Coordinate with printing/label in charge for printing and labeling requirements., • Create and verify traceability records on all production activities., • Strong technical skills., • Proficiency in Microsoft Word, Excel and Outlook., • High School Diploma or higher., • Leadership ability., • Ability to work efficiently with the team and independently., • Ability to delegate responsibility among the team, • Problem solver., • Able to lift 20 pounds., • Health Insurance, • Dental, • Vision, • 401K, • Paid Vacation Powered by JazzHR c2SQRGvBqM

Job DescriptionSalary: $70,000 to $78,000 ARE YOU READY TO GROW AND ADVANCE YOUR CAREER? JOIN OUR TEAM! Accurate Personnel is hiring immediately for an Branch Manager to join our team in Islandia, New York! Accurate Personnel is hiring immediately for a Branch Manager to join our client. This individual will be responsible for overseeing all branch operations, acting as the main point of contact for our clients. This role entails understanding client needs, managing relationships, and ensuring the successful recruitment of candidates to meet those needs. The ideal candidate will possess two years of experience in the staffing industry and be bilingual in English and Spanish, facilitating effective communication with a diverse client base. Apply online and kick-start your career today! Pay, Schedule, and Location • $70,000 - $78,000 annually, plus bonus potential. Compensation based on experience., • Excellent benefits package: Medical, Dental, and Vision., • Our offices are open Monday to Friday from 8 a.m. to 5 p.m., and the manager must be available after hours based on client needs., • Located in Islandia, New York. Duties and Responsibilities • Drive growth of partnerships with companies and community organizations through daily communication and in-person visits., • Build high-performing teams by recruiting, hiring, and training staffing professionals., • Establish and regularly monitor individual goals and objectives for the branch team through weekly 1:1s., • Administer individual activity and result expectations within the first 30 days of employment., • Foster an environment that encourages open dialogue with supervisors regarding performance, working conditions, and company matters., • Develop and implement motivational activities to enhance morale and retain colleagues., • Drive and manage recruitment and business development efforts to meet or exceed annual targets and budgets., • Maintain the operations and appearance of the branch in accordance with company standards. Ensure branch adheres to standard operating procedures through audit ( I-9 compliance, reference checks, and contract compliance)., • Demonstrate knowledge of financial and business reporting to effectively manage market operations., • Ensure formal performance reviews are conducted to assess colleagues performance and outline career development steps., • Perform other duties as assigned. Requirements and Qualifications • Previous staffing or industry experience, • Bilingual (English & Spanish) preferred., • Ideally possesses at least 3 to 5 years of experience in the industrial staffing industry., • Proven performance in branch management, P&L responsibility, and sales management required., • Direct supervision of multiple direct reports for more than 1 year About Accurate Personnel Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for over 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate and you will have everything needed to reach your full potential: competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today! -- Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off, • Parental leave Salary Range: $70,000-$85,000 Benefits: Paid Time Off, Benefit, 401(k) with Company Contribution Company Overview Mission: Live our four core values every day Building Leaders, Always Branding, Listen to Fulfill & Delight, and Fun, Safe Winning Team. Our promise is to deliver a stress-free moving or junk removal experience and always provide our clients with H.U.N.K.S. (Honest, Uniformed, Nice, Knowledgeable Service). Vision: To be the largest, most popular employer and a launchpad for business ownership About the Role Were looking for a driven, hands-on leader who thrives on operational excellence, team growth, and client satisfaction. As Operations Manager, youll oversee the daily operations of our Hauppauge location, ensuring every move and junk removal job runs smoothly, safely, profitably, and to our high standards of service. Youll lead your team by example, build a winning culture, and partner closely with ownership to drive growth. Key Responsibilities • Deliver 100% client amazement ensuring loyalty, repeat business, and strong referrals, • Lead, coach, and hold team members accountable to performance and process standards, • Oversee scheduling, dispatch, and job execution for moving and junk removal services, • Maintain truck and equipment safety; ensure compliance with all operational policies, • Manage P&L and annual budgets, making decisions that drive profitability, • Utilize systematic hiring and training to recruit and develop top talent, • Conduct on-site estimates for moving and junk removal as needed, • Execute marketing plans and monitor KPIs to improve revenue and efficiency, • Produce and review operational reports to inform decisions, • Occasionally perform or supervise jobs in the field must be able to lift, move, and work alongside the team when needed Qualifications Required: • Bachelors Degree in Business Management or equivalent experience, • 3+ years of management experience in operations, logistics, or service industries, • Strong background in sales, marketing, and systems management, • Exceptional communication, leadership, and problem-solving skills, • Reliable, punctual, detail-oriented, and safety-conscious, • Ability to thrive in a fast-paced, high-volume environment Preferred: • Experience managing a moving or junk removal company location, • Construction or power tool experience a plus Why Join Us • Competitive pay with performance bonuses and future profit sharing, • A fun, energetic team environment, • Opportunity to grow with one of the fastest-growing service brands in the country, • Be part of a mission-driven team that changes lives and communities every day Veterans are highly encouraged to apply.

Job DescriptionAre you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits * Paid Training * Daily Pay available * SafeSplash® Brands Curriculum Certification * Bonuses Opportunities * Flexible Hours * Free Swim Lessons for immediate family of employees * Career Growth * Health Insurance * Paid-Time Off * 401k Responsibilities: Operations Management * Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. * Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. * Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. * Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen * Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. * Labor Management: Effective use of labor to maximize utilization and class mix. * Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. * Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management * Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. * Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. * Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. * Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience * Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promotor Score (NPS) to measure effectiveness and adjust where needed. * Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. * Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. * Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement * Local Marketing: Develop and implement a local marketing strategy to promote the school’s programs and ensure continuous growth and community involvement. * Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. * Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. * Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities. Job Type * Full-time * Pay: Based on experience, location and volume impacts * Weekdays, Weeknights and Weekends required * 40+ hours a week (typically 40 hours a week; seasonality can impact this) * Work Location: On-site Requirements * 3-5 years of management experience leading large teams. (30+ employees) * High school diploma or equivalent required; a bachelor’s degree in recreation, sports * management, business administration, or a related field is preferred. * Strong written and verbal communication skills. * Ability to multi-task in a fast-paced environment while being agile and taking initiative. * Strong critical thinking skills and proactive approach to problem-solving. * Must be able to lift 30 lbs. and be on your feet for long periods. * CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided) * Lifeguard and Certified Pool Operator certifications preferred. * Aquatics management or swim instruction experience is a plus. #slbspo

Job Description Position Overview The Site Manager (SM) is responsible for overseeing the daily performance and long-term success of a Spotless Brands location. This leader ensures operational excellence, delivers exceptional customer experience, and drives site-level financial results. The Site Manager is accountable for leading and developing team members, maintaining a clean and safe environment, and executing all company policies and procedures. This role serves as the on-site business owner, responsible for staff performance, site profitability, service execution, and customer satisfaction. Site Managers report directly to the District Manager and are responsible for leading a team that may include Assistant Managers and frontline team members. This position may be classified as exempt (salaried) or non-exempt (hourly) based on applicable state and federal wage and hour laws. In some states, such as Colorado, the Site Manager role may be non-exempt due to minimum salary threshold requirements. Regardless of classification, the duties and expectations of the role remain consistent. Essential Functions (Other Duties as Assigned) Operational Leadership • Lead day-to-day operations to ensure consistent delivery of safe, efficient, and high-quality car wash experience, • Ensure team compliance with all standard operating procedures (SOPs), safety protocols, operational audits, and service standards, • Maintain a professional, clean, and customer-ready site at all times, • Collaborate with facilities and/ or corporate support center teams to report and resolve equipment issues; perform only basic troubleshooting where appropriate, • Monitor equipment performance and proactively escalate significant concerns to appropriate support partners, • Ensure all hiring practices are executed in accordance with company policies and applicable employment laws, including accurate entry of new hire data and employment changes in all systems, • Maintain data integrity to support compliance accurate payroll, reporting, and workforce planning – understanding that inaccurate or incomplete information may result in compliance risk or operational disruptions, • Ensure accurate and timely completion of scheduling, payroll, and timekeeping responsibilities, including monitoring hours worked, approving timecards, and submitting payroll data in accordance with company policies and applicable labor laws, • Set clear performance expectations and deliver timely feedback, recognition, and corrective action when necessary, • Create a positive and inclusive team culture that reflects Spotless Brands’ values, • Drive a “One Team” Spotless Brand culture by leading daily operations with consistency, promoting collaboration, and guiding the team through change initiatives, • Model and reinforce exceptional customer service behaviors, • Resolve customer complaints and concerns promptly, ensuring a positive brand experience, • Drive achievement of site-level goals including revenue, profit, membership sales, and customer retention, • Oversee site-level inventory management (e.g., chemicals, supplies, uniforms) and ensure timely reordering within budget, • Maintain accurate financial records including labor scheduling, daily reconciliation, invoicing, cash tip logs, and bank deposits, • Accurately manage timekeeping and payroll responsibilities in accordance with company policies and applicable wage and hour laws, ensuring timely submission and compliance with reporting requirements, • Create a culture of safety by ensuring all team members follow safety guidelines and respond appropriately to incidents, • Conduct regular safety audits and partner with Asset Protection/ Loss Prevention, HR, and Facilities, • Serve as the liaison between the site and the District Manager escalating site-level concerns as appropriate, • Provide timely updates and reporting to leadership on site performance, staffing, and operational opportunities, • The core responsibilities of the Site Manager remain consistent across all locations and while core duties do not change, the operational emphasis may vary slightly depending on the site type:, • Express Sites: Prioritize high-throughput exterior wash operations with a strong focus on speed, automation, and membership These sites typically operate with smaller, leaner teams where direct leadership is essential., • Full-Service Sites: Include both exterior and interior vehicle cleaning, requiring greater labor coordination and a higher-touch customer experience., • Flex Sites: Combine full-service and express wash models and may include additional profit centers such as convenience store and/or lube center, requiring cross-functional coordination, broader staffing needs, and inventory management. Education and Experience • High School Diploma or equivalent required; associate or bachelor’s degree in business, management, or related field preferred, • Minimum of 1 year of progressive leadership experience in a customer-focused retail, service, or automotive environment is strongly preferred but not required, • Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable), • Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable, • Demonstrated experience managing teams, staffing schedules, and daily operational workflows, • Proven ability to drive results in a fast-paced, hands-on environment, • Previous experience in the car wash, oil change, convenience store, or quick service industry is strongly preferred but not required Knowledge, Skills, and Abilities Knowledge • Operational practices in high-volume customer-facing environments, • Basic financial and inventory management, • Team member supervision, development, and scheduling, • Strong leadership and team-building skills, • Effective problem solving and conflict resolution, • Time management and multitasking skills in a fast-paced environment, • Excellent written and verbal communication, • Basic mechanical aptitude to identify equipment issues, • Ability to work in a fast-paced, outdoor environment, • Ability to work flexible hours, including evenings, weekends, and holidays, • Ability to learn quickly and apply new procedures and/ or operational tools Physical Requirements • Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site, • Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder, • Ability to twist, carry, reach, push, and pull frequently, • Ability to lift and carry 50 pounds without assistance for work-related materials, • Ability to work outdoors and be efficient in all weather conditions, • Ability to work on your feet in a fast-paced, physically active environment, • Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas, • Ability to operate point-of-sale systems, tablets, and computers to record metrics, process transactions, and complete required documentation, • Ability to communicate clearly and professionally with customers, peers, and leaders using verbal and written communication, • Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: and Company DescriptionSince 1986 Flagship Car Wash has become the industry leader in a clean shiny car in the Maryland, Washington DC, and Northern Virgina markets. We have grown to over 41 Express and Full-Service locations and are continuing to expand our footprint.Since 1986 Flagship Car Wash has become the industry leader in a clean shiny car in the Maryland, Washington DC, and Northern Virgina markets. We have grown to over 41 Express and Full-Service locations and are continuing to expand our footprint.

Job Description W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image. Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment. Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another. About the Role: Client Experience Account Manager Acts as the client representative within the W Services organization. Ensures that all external and internal service requirements are properly executed to proactively meet and exceed WSG clients’ expectations and program objectives. Responsible for auditing procedures and contributing to issue resolution. To ensure the highest quality results and communication contribute to long-term productive client relationships and, subsequently, the long-term success of our business. Key Responsibilities Client Relationship & Facilities Program Management • Act as the primary liaison for assigned corporate clients, managing all aspects of their facilities programs across multiple sites., • Maintain overall accountability for the success and satisfaction of client accounts., • Build and maintain strong client relationships through proactive communication, regular performance reviews, and a consultative approach to solving facilities-related challenges., • Identify and support organic growth opportunities in service lines such as janitorial, construction, emergency response, and all services provided by W Services. Service Delivery Oversight • Monitor account performance and present strategic recommendations to clients., • Oversee the implementation of new services or site rollouts, coordinating with internal teams and vendors to ensure seamless transitions and consistent service delivery., • Monitor and close tickets within the Resolution Tracking System (RTS) while contributing to trend reporting and continuous improvement efforts., • Conduct audits and partner with field teams to ensure adherence to performance expectations and compliance requirements. Financial Accountability & Regulatory Communication • Support financial management of client accounts, including pricing proposals for new services, invoicing alignment, and account receivables follow-up when needed., • Communicate changes in labor regulations, minimum wage adjustments, and sales tax updates that may impact service pricing or delivery. Additional Responsibilities • Coordinate with internal departments—Field Operations, Procurement, Compliance, Construction, Finance, and Executive Leadership—to align client goals with service capabilities., • Participate in cross-functional meetings to identify areas of operational improvement and share client feedback for service enhancement., • When needed, provide after-hours support for critical client needs, urgent service requests, and escalations., • Special projects will be assigned as needed. Knowledge and Skill requirements • Minimum of 5 years industry experience, • Keen attention to detail and adherence to deadlines, • Excellent verbal & written communication skills, • Experience delivering client focused solutions based on clients’ needs., • Natural relationship builder with integrity, reliability, and maturity