Configuration management jobs in Dallas, Texas - Page 6Create job alerts

Job Description Responsibilities • Identify, research, and resolve technical problems., • Develop IT solutions based on customer requirements., • Respond to telephone calls, email and tickets for technical support., • Document, track, and monitor all problems to ensure a timely resolution., • Support, monitor, test, and troubleshoot hardware and software problems pertaining to the LAN., • Ability to troubleshoot and configure various LAN/WAN hardware, hubs, switches, routers, and servers., • Ability to troubleshoot and configure various applications and cloud based solutions, including email and other SaaS systems., • Schedule repairs for various contracts., • Build and install/configure servers and workstations based on company needs and requirements., • Provide end user support for all LAN and WAN based applications as well as remote users., • Assist with data recovery, using backup systems or recovery tools., • Perform manual/automatic backups as needed., • Perform and manage PC and Laptop imaging process., • Perform other duties or special projects as requested related to area of responsibility., • Assist with phone system moves, adds and changes as well as troubleshooting. · Must have a strong work ethic, organizational skills, the desire to learn and not be afraid to ask questions. · Ability to always maintain confidentiality. · Ability to self-motivate along with good time management skills. · Possess Fundamental skills working as part of a team-based organization paired with the ability to work independently. · Exemplary Customer Service/Satisfaction skills and good communication skills · Excellent systems administration skills, software configuration/upgrades, back up reviews and tuning · Experience managing a Windows environment and supporting remote locations. · Good troubleshooting and problem-solving skills. · Demonstrated success working in a fast paced, dynamic environment. · Requires use of good business etiquette using electronic mail and phone skills · Requires dealing with unpleasant, angry, or discourteous people. · Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization. · Requires work with external customers or the public through different media forms. · Includes responsibility for work outcomes and results. · Requires being able to lift at least 100lbs. · Requires long periods of time standing, walking, sitting, crouching, and bending over. · 5 years’ experience in Technology Support or 3 years’ experience in Technology Support for a Managed Service Provider. Company DescriptionNET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.NET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.

Job DescriptionQualificationsRequired:Functional implementation experience with 2 complex, full lifecycle Oracle EBS Financials implementations (Oracle R12).A minimum of 6 years of experience implementing some combination of Oracle Financials modules including: General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global Intercompany Systems (AGIS), Invoice modules.Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training.Up to 80% travel requiredA Bachelor s degreePreferred:Ability to work independently and manage multiple task assignmentsStrong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)Strong problem solving and troubleshooting skills with the ability to exercise mature judgmentExperience mentoring junior staffAn advanced degree in the area of specializationExperience leading an entire work stream of relevant Oracle applications

Job DescriptionSalary: ERGOS Technology Partners is an international managed IT services provider headquartered in Houston, Texas, delivering end-to-end computer support and services to businesses and organizations of all sizes. Our Live Desk is the heartbeat of client experience - and this role sits at a uniquely visible intersection of remote support and on-site presence. We are looking for an experienced, motivated Tier 2 Live Desk Technician with strong technical skills, a superior customer service aptitude, and a genuine passion for technology. You will handle complex escalations, think outside the box to identify root causes, and communicate technical solutions clearly to clients of all backgrounds. You stay current on emerging technologies and industry trends - not because you have to, but because you want to. As a Dispatchable Live Desk Specialist, you will serve Dallas-area clients both remotely and on-site. Candidates who live in or near Dallas are strongly preferred - your proximity to our clients is part of what makes this role work. RESPONSIBILITIES • Provide Tier 2 technical support to clients via phone, remote session, and on-site dispatch - resolving complex hardware, software, and peripheral issues with minimal escalation to Tier 3, • Diagnose root causes across a variety of OS platforms and application environments; apply advanced problem-solving to resolve issues efficiently on first contact where possible, • Dispatch to Dallas-area client sites when hands-on presence is needed for infrastructure, hardware, or high-touch relationship situations, • Administer and troubleshoot Microsoft 365 environments including Exchange Online, Teams, SharePoint, and licensing; support on-premise Exchange 2013/2016 where applicable, • Manage and troubleshoot a wide range of network devices - SonicWall, Fortinet, Palo Alto, Unifi/Ubiquiti firewalls; Cisco, Meraki, Dell, and HP switches, • Configure and troubleshoot site-to-site VPN tunnels, AnyConnect, L2TP, and DMVPN; perform intermediate-to-advanced troubleshooting including packet captures, • Configure Cisco network devices (ASA firewalls, C2960/C3750 switches, 2800/2900 series routers); configure NAT, ACL, and routing protocols including EIGRP, OSPF, MPLS, STP, and VTP, • Troubleshoot and configure VLAN management, NTP, DHCP, DNS, SMTP, and SNMP services, • Support business-class backup and BDR solutions; respond to and remediate security incidents including malware, phishing, spam filtering, and endpoint threats, • Troubleshoot and configure VoIP environments including Allworx phone server issues, • Maintain complete, accurate ticket documentation from initial intake through resolution and client follow-up, • Assist with training and knowledge transfer for junior help desk technicians as needed, • Ensure client satisfaction through timely resolution, clear communication, and professional representation of ERGOS in every interaction QUALIFICATIONS • 3+ years of technical support experience in a service desk or managed services environment, • Strong working knowledge of Windows 10/11, Windows Server, macOS, and Active Directory, • Hands-on experience with networking protocols (TCP/IP), firewall administration, VPN configuration, and LAN/WAN troubleshooting, • Familiarity with cloud and virtualization platforms - Microsoft Azure, AWS, VMware, and Hyper-V, • Experience with business-class security solutions including endpoint protection, spam filtering, and malware eradication, • Excellent verbal and written communication skills - able to translate complex technical issues into clear language for non-technical clients, • Strong analytical and problem-solving ability; comfortable working through ambiguous or novel issues without a playbook, • Above-average documentation habits - your tickets tell the full story from first contact to closure, • Professional appearance and presence; able to represent ERGOS confidently at a client site, orientation, or QBR, • Bachelors degree in computer science, information systems, or a related field preferred - equivalent experience considered, • Previous managed services experience is a strong plus, • Certifications such as CompTIA Network+, Security+, or Microsoft (MD-102, AZ-900) are a plus BENEFITS • Health, dental, and vision insurance, • Life insurance, • 401(k), • Paid time off ABOUT ERGOS TECHNOLOGY PARTNERS Headquartered in Houston, Texas, ERGOS Technology Partners is an international provider of managed IT services specializing in end-to-end computer support and services for businesses and organizations of all sizes. Our highly trained professionals work tirelessly to ensure efficient operations, secure data resources, reliable systems, and exceptional customer service - and we hold every member of our team to that same standard.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWho We Are: At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. What you will do: • We are looking for a Deal Desk Analyst to join our Deal Operations team to drive efficiencies in our quote to cash process. This role will work directly with the Sales organization by providing a high level of service with integrity, urgency, and responsiveness. An ideal candidate will have a desire to work in a role that is continuously evolving as our organization grows., • What you will do, • Quickly learn and master the quoting process within the Salesforce & CPQ system., • Conduct the initial triage of quotes submitted to Deal Desk for review. Evaluate deal economics, business terms, operational requirements and non-standard structuring requests., • Collaborate closely with the Deal Desk members to effectively and efficiently manage the Deal Desk queue., • Review assigned quotes in terms of deal financials, pricing and business risk., • Provide discount and pricing guidance based upon published business policy and guidelines., • Operate as an escalation point and ensure compliance with published sales and business approval policies., • Act as liaison with cross-functional business partners to facilitate deal closure., • Establish productive relationships and collaborate with Legal, Finance, Product, Pricing Sales and Operations to drive deal accuracy and efficiency., • Become a subject matter expert on all commercial aspects in deals including pricing, product configuration and business terms., • Perform any other duties assigned by the Deal Strategy and Operations Senior Director, • What we are looking for:, • Bachelor’s Degree, • 1 to 2+ years of experience with Sales Ops, Finance and/or Revenue Accounting, Deal Desk, or Sales, • Familiarity with financial or revenue recognition principles and contracting guidelines., • Experience in a high volume / multi transactional environment. Proficiency with Salesforce, CPQ and Excel and Google Sheets, • Strong attention to detail both in writing and with numbers., • Strong analytical skills with the ability to interpret data, identify trends, and draw actionable insights., • Experience with direct SaaS sales ecosystems and sales quoting, • Excellent oral and written communications skills, • Effective organizational, multi-tasking and time management skills

Job Description Job Overview: The IT Field Network Technician will lead the planning and onsite installation, repair, and support of the IT server, network and security systems, and low-voltage cabling. Engage with business stakeholders, vendors, and across multiple IT teams. They will establish, maintain, and retire IT facilities in the successful and on-time delivery to internal customers and projects. This position will be hybrid with travel to project locations. Key Responsibilities/Accountabilities: • Install and troubleshoot IT server, security and network systems and low-voltage and structured cabling., • Assist in the configuration of network LAN/WAN and Infrastructure equipment., • Serve as the primary point of contact for assigned projects and coordinate supporting activities across multiple teams., • Understanding customer issues, determining root causes, researching solutions, and ensuring appropriate resolution is provided in timely manner., • Perform maintenance related to IT facilities and networks across all company locations traveling across the United States and Canada., • Maintain and complete accurate installation, inventory, and documentation., • High School Diploma or Equivalent required., • 2-5 years of IT Support experience with a positive track record of customer satisfaction., • Must have a working knowledge of PC and MS Office products., • Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security., • Proficient in utilizing technical tools such as cable testers and fiber testers preferred., • Ability to travel 60% to 75% of the time., • 1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring., • 1-2 years of installation and troubleshooting experience with IT systems/network equipment., • Experience with cellular data communications and cellular signal booster installation., • Experience working with HPE Aruba, Cisco Meraki, Dell Networking., • Structured cabling and network certifications (BICSI, CCNA, NETWORK+)., • Experience deploying burglar alarm, networked security cameras/recorders., • Motivated to learn and grow their IT skills., • Ability to communicate across multiple teams and clearly articulate requirements and business needs., • Diligence and commitment to ensure successful implementation and delivery to the customer., • Good oral and written communications skills., • Strong troubleshooting and critical thinking skills., • Motivated individual who wants to integrate with multiple teams to complete initiatives., • Familiarity with general work safety practices, around office and field construction sites., • Valid driver’s license and the ability to fly and drive long distances on and off road., • Ability to work under deadline pressure with several responsibilities at the same time., • Proven organizational skills., • Ability to work in remote and challenging locations, but not limited to rooftops, construction trailers and across all types of geographic locations. Primoris Services Corporation is a premier specialty contractor providing critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada. Built on a foundation of trust, we deliver a range of engineering, construction, and maintenance services that power, connect, and enhance society. On projects spanning utility-scale solar, renewables, power delivery, communications, and transportation infrastructure, we offer unmatched value to our clients, a safe and entrepreneurial culture to our employees, and innovation and excellence to our communities. To learn more, visit and follow us on social media at @PrimorisServicesCorporation. Benefits: • 401k w/employer match, • Health/Dental/Vision insurance plans, • Paid time off, • 10 paid holidays We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Agency Statement: We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR. #LI-RM2 #PSCLI

Job Description Our Vision: Empowering people with long-lasting, high-quality sportswear helps them succeed in their own lives, and makes them proud to be a part of something bigger than themselves. Our Mission: Our objective is to be the world's best sportswear supplier for retailers, companies, and teams. Our Location: Our Dallas Fulfillment Center (DFC) is located in Grand Prairie where we have 200,000+ square feet of state of the art production and inventory. We will maximize our facility with two shifts of production, five days per week. We enjoy a culturally diverse workforce and promote team orientated solutions to delight our customers. Job Summary: The position’s primary responsibility is to support and manage Cutter & Buck’s systems that interface with the organization's global ERP system (Infor’s M3 and WMS and other modules) at the Dallas Fulfillment Center (DFC) located in Grand Prairie. You will work with both office and warehouse staff, troubleshoot system errors, support user maintenance requests, and ensure the WMS and its accompanying system are functioning as needed. These systems include, but are not limited to • An inventory control and goods-to-person picking robotic system, • Order flow control hardware and software, • Custom customer label design management for Value Added Services The position collaborates with the System Support Specialist and others in the New Wave North America Information Technology organization to support this role. This role will administer various other software applications used throughout the DFC that interface with the warehouse management system. This is a hybrid role with periodic on-site requirements and support needs. Applicants must regularly be available for on-site work and within driving distance of the DFC. Essential Functions: • Support the warehouse management system including:, • Perform extensive testing for updates to AutoStore, Kardex, SVT and Putwall., • Troubleshoot problems with AutoStore, Kardex, SVT and Putwall. This includes working directly with the vendors for any Production or Software Update issues., • Understand and analyze business processes and work with users on how to best utilize the systems., • Troubleshoot system issues, interface with vendor support to resolve issues., • Manage the interfaces between the warehouse management system and other systems that connect to the WMS., • Working in the WMS is crucial to be able to support the systems that interface with the WMS. This requires an understanding of the WMS, Embroidery Development System and Interform. Will also occasionally provide end user support of the WMS., • System configuration., • Master data maintenance., • Create new queries and reports as required by the business., • Assist System Support Specialist with the Embroidery Development System, including testing and end user support., • Assist System Support Specialist with converting VAS Labels and Tags from Bartender to use Interform. Interform is the new print solution for Infor., • Assist System Support Specialist new VAS Tag and Label requests., • Assist System Support Specialist with development of new Forms or Labels in Interform used by the WMS., • Assist with testing as needed for the Infor WMS and M3 ERP projects., • Provides backup to the System Support Specialist as needed., • Along with IT Helpdesk team, provide secondary general IT user support at the facility as needed. Knowledge, Skills, Experiences and Abilities: • Experience supporting a warehouse management system for a large Fulfillment Center. Recent experience with Infor WMS for quickly transitioning to the new system., • Experience as a business analyst working with directly with users on process matters and deriving and deploying solutions., • Experience with AutoStore ASRS, SVT and Kardex software that runs the AutoStore ASRS., • Experience with Label Design programs like Interform and Bartender., • Experience interfacing directly with software vendors to efficiently resolve issues., • Experience with SQL preferred., • Experience with WMS system implementations preferred., • Able to effectively balance project work with daily maintenance and user support., • Organized and process oriented. Diligent with documentation., • Able to take a structured and thorough approach to troubleshooting, analysis, testing and deployment., • Able to effectively interface and communicate with all levels of users, management and vendors., • Must be a team player with a desire to learn and develop professionally., • Must have a helpful attitude for effective user support. Work Environment: • Reasonable proximity to Grand Prairie, Texas is required for mainly onsite work., • On site is a professional office environment and a warehouse environment; business-casual dress. Mindset and orientation: • Adoption of Cutter & Buck’s Mission and Values., • Maintaining a customer-first position., • Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment., • Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery. Education and Prior Work Experience: • Bachelors degree in Computer Science, Business Management or related field required. A mix of education and experience may be substituted for this requirement., • A minimum of five years of recent prior relevant work experience., • May require overtime as appropriate. Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee. Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year. Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions. Cutter & Buck, Inc. is a socially responsible company.

Job Description 100% In-Office with no WFH/REMOTE Setup. We are looking for a Network & VoIP Helpdesk Support with hands-on telecom experience. Candidates must have real-world experience troubleshooting VoIP systems, SIP trunks, routers, switches, and WiFi networks. The role involves resolving call quality issues, connectivity problems, and basic network incidents in a live environment. Must be comfortable handling calls with commercial customers. About the Role: As a Network & VoIP Helpdesk Support, you will serve as the first-line technical support for our clients, handling inbound and outbound calls and support tickets. You will diagnose and resolve common issues and ensure a positive customer experience through clear communication and structured troubleshooting. Key Responsibilities of a Network & VoIP Helpdesk Support • Provide helpdesk support for VoIP phone systems and internet connectivity, • Respond to client calls, emails, and support tickets, • Troubleshoot VoIP call quality issues, phone registration, and connectivity problems, • Diagnose and resolve network-related issues involving routers, switches, firewalls, and WiFi devices, • Assist with PBX configuration changes such as extensions, call routing, and IVR (call tree) setup, • Support phone number porting and service provisioning for new clients, • Configure and provision VoIP phones and networking equipment, • Document troubleshooting steps and update support tickets accurately, • Escalate complex issues to senior engineers when necessary, • Follow up with clients to ensure issues are fully resolved. Tools & Technologies We Use • Cradlepoint, • Ubiquiti, • Meraki, • Grandstream IP Phones, • Vivant Proprietary PBX, • Utiliko Business Management System Common Issues You Will Troubleshoot: • VoIP phone registration issues, • IVR / call tree configuration, • Poor audio quality or dropped calls, • Network connectivity affecting SIP/RTP traffic, • Firewall configuration and NAT traversal issues, • 3+ years of experience in technical support, helpdesk, or network/VoIP support., • Hands-on experience troubleshooting:, • Firewalls, • Network switches, • Wireless access points (WAPs), • PBX systems, • VoIP phones, • Strong understanding of networking fundamentals:, • TCP/IP, • DNS, • DHCP, • NAT, • Familiarity with VoIP protocols such as SIP and RTP is a plus, • Strong problem-solving and customer communication skills, • Comfortable providing phone-based technical support to business clients Schedule: • $65,000 to $75,000 Base Salary per year (depends on the experience) Benefits • Company Events, • Healthcare Plans, • Paid Training, • Opportunities for Promotion, • Holiday Cash Gift, • Recognition and Rewards

Job Description Job Description: The Service Manager oversees and coordinates a range of critical IT services including Deskside and Service Desk functions, SCCM (System Center Configuration Manager), Tools Management, VDI, Exchange (Virtual Desktop Infrastructure), and Security Services. This role involves managing a team, optimizing processes, and ensuring the efficient and secure operation of these services. The Service Manager reports to the IT SDM and collaborates with cross-functional IT and operations teams. Key Responsibilities: • Team Leadership:, • Supervise and lead a team of professionals responsible for SCCM, Tools, VDI, and Security Services, also train, and mentor Deskside Support Technicians and Service Desk Agents., • Foster a positive and collaborative work environment within the team., • Provide training, mentorship, and support to team members., • Drive Innovation and Transformation, • Service Desk Management:, • Oversee the daily operations of the Service Desk, including call management, ticket routing, and issue resolution., • Monitor and improve service desk KPIs, such as response and resolution times., • Implement and maintain incident and request management processes., • Deskside Support Management:, • Manage on-site technical support for end-users, including hardware and software troubleshooting., • Ensure timely response to on-site requests and prioritize tasks based on impact and urgency., • Manage hardware and software inventory and maintenance., • End-User Support:, • Collaborate with end-users to understand their IT needs and issues, ensuring a high level of customer satisfaction., • Escalate complex technical issues to appropriate teams and ensure follow-up and resolution., • Identify opportunities for process improvement and user education., • Problem Resolution:, • Proactively identify recurring issues and work on long-term solutions to prevent them., • Maintain a knowledge base for common issues and solutions., • Collaborate with other IT teams to resolve complex technical problems., • SCCM Management:, • Oversee the design, deployment, and maintenance of the SCCM infrastructure., • Ensure software distribution, patch management, and endpoint configuration are effectively managed., • Collaborate with application owners to facilitate software packaging and deployment., • Tools Management:, • Manage and maintain IT tools and applications, such as monitoring solutions, asset management, and helpdesk software., • Ensure tools are available and operational to support IT and business functions., • Evaluate and recommend new tools as needed., • VDI (Virtual Desktop Infrastructure) Management:, • Oversee the design, deployment, and maintenance of the VDI environment., • Ensure virtual desktops and applications are available, secure, and optimized for performance., • Collaborate with end-users and application teams to provide VDI support., • Security Services:, • Collaborate with the IT security team to ensure security policies and practices are implemented within the services managed., • Conduct regular security assessments and audits for SCCM, Tools, and VDI components., • Respond to security incidents and lead remediation efforts., • Warehouse Management (if applicable):, • Manage IT equipment and inventory stored in the warehouse., • Ensure equipment is readily available for deployments and maintain accurate inventory records., • Collaborate with procurement for equipment procurement and disposal., • Vendor and Asset Management:, • Manage vendor relationships for software, hardware, and services related to SCCM, Tools, VDI, and Security., • Maintain asset inventory records and oversee the asset lifecycle., • Budget management for service-related expenses., • Documentation and Reporting:, • Maintain accurate records and documentation for the services managed., • Generate regular reports on service performance, security incidents, and compliance., • Continuous Improvement:, • Identify opportunities for process improvement and cost reduction within the services., • Bachelor's degree in IT, Computer Science, or a related field (or equivalent work experience)., • Proven experience in managing IT services, with a focus on SCCM, Tools, VDI, and Security., • Strong knowledge of IT service management (ITSM) and ITIL best practices., • Understanding of security principles and experience with security compliance standards., • Excellent communication, problem-solving, and leadership skills., • Experience with warehouse and asset management (if applicable)., • Relevant certifications, such as CompTIA Security+, ITIL, or vendor-specific certifications, are a plus.

Job Description Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a D365 Finance Technical Specialist to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service. As a member of the IT Team, the D365 Finance Technical Specialist is a key contributor to the ERP transformation initiative, and will partner closely with Accounting, FP&A, and Finance leadership to design and implement future-state finance processes that align with the capabilities of Microsoft Dynamics 365 Finance & Operations. Now is the best time to join Johnstone Supply. The individual selected for this role will join a top industry leader and gain exposure to critical infrastructure supporting a major fully funded ERP transformation, own critical environments, and develop their skills with cutting-edge Microsoft Azure and Dynamics 365 F&O technologies. This position has a hybrid schedule, requiring at least 2-days in the office, and must be based in the Dallas-Fort Worth, Texas metro area, Portland, Oregon or Charlotte, North Carolina. Position responsibilities: • Responsible for translating complex finance and accounting requirements into scalable, compliant system configurations across core finance modules, including General Ledger, Fixed Assets, Intercompany Accounting, Financial Consolidation, Period-End Close, Financial Reporting, and integration with Accounts Payable, Accounts Receivable, and other subledgers., • Works closely with the ERP implementation team to ensure seamless integration of Record-to-Report (R2R) processes and alignment with Procure-to-Pay (P2P) and Order-to-Cash (O2C) functions., • Facilitates and drives collaboration with stakeholders throughout the organization to ensure a comprehensive set of requirements to design and implement configurations, customizations, extensions, and integrations within the Microsoft Dynamics 365 Finance & Operations platform., • Works with business analysts and stakeholders to understand business requirements and translate them into technical specifications and solutions. Engage with a range of users to understand their needs, recommend best practices, perform fit/gap analysis, design solutions, oversee end-user training on the functionality, and deploy solutions in the ERP., • Provides higher level support and troubleshooting for Dynamics 365 F&O modules, resolving issues related to functionality, performance, and integration, that may need specialization to resolve. Strong analytical and troubleshooting skills to resolve complex technical issues., • Collaborates with system implementer, developers and architects to design robust, scalable, and maintainable solutions based on D365 best practices., • Configures and customizes D365 modules to meet business-specific requirements, ensuring adherence to best practices and performance standards., • Bachelor’s degree (B.A./B.S.) from four-year college or university; 10 or more years of related experience and/or training; or equivalent combination of education and experience., • Experience with ERP and accounting processes with multi-entity and whole distribution models is preferred, but not required for this role., • Required certifications include:, • D365 Finance Functional Consultant (MB-310, MB-330)., • Preferred certifications include:, • Certified Public Accountant or equivalent accounting experience., • At least 5 years of experience with a majority of core D365 F&O finance modules, which includes designing, configuring, and post-implementation support:, • General Ledger (GL): Setup and maintenance of chart of accounts, financials dimensions, journals, and allocations, and periodic processes., • Accounts Payable (A/P): Vendor onboarding, invoice processing, payment scheduling, and integration with procurement processes., • Accounts Receivable (A/R): Customer invoicing, collections, credit management, and cash application processes., • Fixed Assets: Asset acquisition, capitalization, depreciation setup and execution, and disposals., • Cash and Bank Management: Setup of bank accounts, electronic payments, bank reconciliation, and cash flow monitoring., • Budgeting: Configuration and support of budgeting workflows, budget control, and financial planning processes., • Month and Year-End Closing: Coordination and support for financial period closures, ledger reconciliation, and reporting., • Tax Configuration and Compliance: Setup and maintenance of tax codes and logic to ensure compliance with all state and federal laws and regulations., • Cost Accounting: Setup and maintenance of inventory valuation methodology including collaboration with financial teams to analyze cost behavior., • Ability to ensure data accuracy and compliance through internal controls, approval workflows, and audit trail configurations., • Experience with ERP and accounting processes with multi-entity and whole distribution models a plus, supporting accurate financial integration from point-of-sale through corporate reporting., • Proven ability to support digital transformation initiatives and financial system implementations with a focus on quality, compliance, and operational efficiency., • Strong Knowledge of Power Platform, Power BI and other Microsoft technologies., • Experience with data migration tools and techniques., • Knowledge of SOX, internal controls, US GAAP, and taxation compliance., • Ability to collaborate across organizational boundaries and build relationships, and ability to effectively interact with third party partners and customers is required for this role., • Ability to communicate information across different individuals, departments, and external parties, including presenting to Leadership, • Knowledge of X++ customization governance; integration design; ALM/DevOps; deployment to sandbox/UAT; performance optimization., • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely., • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly., • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team., • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Visit our website for more information about our growing company. EOE & E-Verify Participating Employer.

Job Description Application Deadline: March 5, 2026 or until position is filled. General Summary Network Operations Center (NOC) Technicians monitor critical network elements and engage in proactive network systems monitoring, providing 24/7 operational monitoring and support to customer's network and devices throughout our industry. This position is responsible for technical support and issues that come into the NOC via customer and/or monitoring software. This role responds to escalations and resolves issues that arise from hardware and software failures on our network. The NOC is responsible for resolving all manageable incidents within its scope and capabilities supporting first call resolution, escalating only complex or unresolved issues beyond its operational authority. This position is the central communication coordinator for the Company’s Field and Network Operations group. The Network Operations Center Technician (NOC) maintains the network and responds as necessary to incidents across several field divisions. Essential Duties and Responsibilities • Monitor, support and trouble-shoot network issues throughout the Company’s field divisions., • Answer inbound calls and resolve incidents for field service technicians and provide proactive network outage notification to the Network Field Infrastructure team; manage closure and document resolution; perform required maintenance to contain, eradicate and recover from network outages and infrastructure security incidents., • Perform triage and escalation of network events; utilize advanced diagnostic tools to isolate and remediate incidents. Diagnose issues with routers, switches and wireless uplinks; document and escalate issues., • Provide proactive network outage notification and coordinate restoration with Field Infrastructure and Engineering teams., • Access network equipment remotely to identify and resolve issues., • Create and maintain accurate incident and change tickets; document resolution steps and lessons learned., • Maintain the Company’s network environment; utilize all provided utilities, tools and applications; ensure a high level of service availability., • Respond to network alarms and execute the proper classification, prioritization, and escalation workflows. Provide critical service outage notification and escalate issues for timely resolution; notify appropriate Company personnel as appropriate., • Collaborate with DevOps and NetOps teams to identify automation opportunities in monitoring, ticketing, and workflow orchestration., • Maintain and comply with standard Company technical and administrative procedures., • Monitor network status and provide support for issues related to the network infrastructure, hardware and applications., • Develop and maintain excellent customer relationships., • Act as a command center for the Network and Field groups during network crises., • Work with service providers to resolve circuit problems., • Manage the on-call and escalation directory., • Communicate and liaise with all other Company departments; notify appropriate parties immediately of any issues which may affect efficient operations including, but not limited to, outages, service disruptions, tower volume and repeated customer complaints., • Shift work is required inclusive of weekends, holiday and/or evening work and some travel may be required., • Previous experience in a Network Operations Center preferred., • Strong familiarity with PC, networking and electronics systems., • Basic understanding of networking concepts including Internet Protocol (IP) addressing/subnetting, Virtual Local Area Network (VLAN), Layer 2 switching, Layer 3 routing and Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS). Knowledge of IP networking, VLANs, routing/switching, and RF/Wireless infrastructure., • Ability to interpret logs, metrics, and telemetry data for proactive issue detection., • Basic experience with Network Management System (NMS) and monitoring applications., • Strong network problem isolation, resolution, analytical and diagnostic skills., • Basic understanding of electrical theory, electrical operation and broadcast radio frequency (RF)., • Ability to work independently and accommodate various shifts in a 24x7x365 environment., • Must be comfortable working in a high stress, fast paced environment with shifting priorities., • Excellent communications skills (verbal and written)., • Exceptional attention to detail., • Self-starter who can find and resolve issues as they are identified., • Proficient with Microsoft Office Suite and other job-related software; basic understanding of Microsoft Visio., • Contribute to internal knowledge-sharing and peer mentorship to improve team capability and efficiency. Working Conditions • Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus., • Working conditions may include being in an open (shared) cubicle/workspace area, • Daily travel within the Company's geographical footprint and external destinations may be required. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link:

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. IT Specialist I, IT Service Delivery Reports to: Senior Manager, IT Service Delivery FLSA Status: Full time The Company Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems. The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders. The Opportunity The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences. Responsibilities • New user equipment and account setup, including deployment and license management., • Train end users in the use of equipment and software., • Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up., • Provide both in-person support and support for remote workers., • Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed., • Configure and support iPhone and iPad devices., • Assist staff by providing audio/video conference support for presentations and meetings., • Manage inventory of hardware and software assets., • Perform hardware and software system configuration, maintenance, and upgrades., • Evaluate products and IT processes and then recommend changes., • Occasional travel to branch office locations may be required. Education/Experience • Minimum 2 years of experience in an IT services support role., • Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred., • Office 365 administration preferred., • Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies., • Familiarity with IP Telephony and cell phone technology., • MacOS/iOS experience preferred., • Excellent analytic and problem-solving skills. Language Skills Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees. Operating Skills Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow. Behavior Skills Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals. Reasoning Ability Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks. Personal and Interpersonal Skills Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings. Other Skills/Abilities Environmental Requirements Will be required to work in an office environment and occasionally in the field. Physical Demands While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Additional Information Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Introduction The Technical Support Specialist provides 1st & 2nd line IT support across the organization via the ServiceNow ITSM platform, email, phone and in-person walk-up cases in our Dallas, TX office. This role is a hybrid role with occasional work from home days and limited travel to our office locations across the US. Location: 5910 N Central Expressway Suite 500 Dallas, TX 75206 As the public face of the IT support team, you will ensure high quality support is provided to all users and departments within Amwins and that all incidents/problems are recorded and managed in the Service Desk system. You will inform the Technical Support Manager or wider IT leadership team of any incidents and/or problems (internal and external) that may impact the business. Responsibilities • Monitor the service desk platform, identify and set the priority level of all requests/tickets received and resolve issues or reallocate to wider teams where applicable. This includes, but is not limited to:, • Assisting with the configuration of all PCs & laptops used within the group., • All printers used within the group., • Mobile devices within the group (including mobile device management via Intune)., • Provide basic in-house training to staff in relation to Microsoft Office programs and other supported bespoke software/applications as and when required., • Engage in the procurement of IT hardware, software, consumables and telecoms equipment, in accordance with the corporate procurement policy and working alongside the IT Asset team and IT Asset Manager., • Provide 1st & 2nd line IT support to all users, ensuring a good to outstanding level of support from initial incident acknowledgement through to resolution., • Report any incidents/service impact issues that could impact the business to the Technology Support Manager., • Ensure daily administrative duties (updating tickets, following up on logged cases, escalating where appropriate) of the service desk are completed., • Ensure IT support projects, tasks and assignments are carried out in a professional and timely manner., • Utilise the service desk system to effectively log the nature of support queries, manage workload and prioritise support cases according to Service Level Agreements (SLAs) set by the IT leadership team., • Promote the use of IT tools within the business, allowing staff to work more effectively., • Undertake project work on occasions, and plan and deliver solutions in a timely manner., • Manage on-site hardware, such as MFDs (printers), including troubleshooting and toner replacement as well as meeting rooms/internal events equipment., • Ensure that all office hardware is maintained to a good working standard. Knowledge/Skills/Qualifications • Advanced knowledge of Microsoft Office 365, including Exchange, Intune and Entra., • Knowledge and experience of Active Directory Users and Computers., • Knowledge and familiarity of networking, including DHCP, TCP/IP, DNS, IP addressing, network protocols and the ability to diagnose and resolve such issues., • Knowledge and background of IT helpdesk/support and working with technology., • Experience of working in an office, providing both in-person and remote support to staff., • Exposure to meeting room and event support, including Crestron and Logitech hardware and Microsoft Teams/Zoom/Google software., • Maintain documentation of IT systems and procedures, alongside the IT Service Desk team., • Identify the root cause of issues and recommend appropriate solutions in line with the IT Acceptable Use Policy, while being mindful of the user being supported., • Demonstrated experience of Insurance industry (desirable, but not essential)., • Ability to work on your own and within a team., • Project-based skills (ITIL, desirable, but not essential)., • Excellent communication skills and the ability to communicate technical information clearly and effectively to users with varying levels of technical expertise., • Experience providing support to executives and senior leaders, remaining calm and professional in a fast-paced environment., • Customer-centric, with attention to detail., • Experienced in "hands on" maintenance of hardware, including repairs (beneficial, but not essential)., • Willingness to travel to other offices Supported Programs/Software/Applications • Microsoft 365 apps (including, but not limited to: Outlook, Teams, Power Platform, Exchange, Word, PowerPoint, Excel, OneDrive), • Intune (Mobile Device Management), • Entra, • SharePoint, • Intune Company Portal, • VPN (GlobalProtect), • ServiceNow ITSM platform, • Crestron/Logitech/Neat meeting room equipment, • Windows OS (Windows 10, 11), • Citrix, • Aternity (asset monitoring), • Insurance systems: IMR, GlobalXB, PPL, UniQuote)

Job Description Onsite: Travel: 10% Join the Maverick Power Team! At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: • Competitive Salary + Bonus Potential!, • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!, • High-growth organization with advancement opportunities! This role is key to maintaining the highest level of customer satisfaction. Service Call Center Lead must be detail oriented, be very well organized, punctual and act with an extreme sense of urgency in support of our customer needs. This role requires flexibility, ingenuity and the ability to track and administer multiple tasks utilizing a wide range of resources and in support of a national installation base. Key Responsibilities: • Oversee call center operations, assuring “same day” response to internal and external support requests., • Collaborate with the Engineering, Field Services and Product Management team to as necessary to address quality and warranty concerns., • Read and interpret technical drawings, service manuals and product instructions for configuration of equipment., • Generate work orders, document findings and detail problem resolution utilizing company and customer computer maintenance management systems., • 4-Yr Technical Degree and minimum of 2 years of technical experience. Alternately an equivalent combination of education and experience is required., • Ability to travel, including one or more overnight stays when required., • Experience with the operation and maintenance on Maverick Power distribution products, • Experience in a data center environment, • Prolonged periods standing on the manufacturing floor and sitting at a desk and working on a computer., • Must be able to navigate the warehouse and reach items both high and low., • Must have vision correctable to 20/20 and be able to wear required PPE (hard hat, safety glasses, boots, gloves, etc.). EEO/AAP Statement We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionSiepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the visibility, speed, and confidence they need to make better decisions – faster. Our platform delivers a unified source of truth that empowers our clients with real-time, actionable insights. We don’t just serve the industry – we help modernize it! Siepe is profitable, privately held, and growing fast. We offer more than just competitive pay and great benefits—we offer the chance to do impactful work alongside sharp, driven teammates in a culture that rewards curiosity, initiative, and follow-through. Whether you come from finance, tech, or are charting a new path, you’ll find meaningful problems to solve, real ownership, and the momentum to grow your career with purpose. The Client Solutions Lead is a client-facing functional expert responsible for translating client reporting and workflow requirements into practical, scalable solutions across Siepe’s platform. This role supports both new and existing clients, serving as a primary interface between clients, internal teams, and Professional Services Development. The Client Solutions Lead owns requirements gathering, delivery prioritization, report configuration, documentation, and ongoing solution maintenance. For complex or custom builds, this role partners closely with Professional Services Development (PS Dev) to ensure accurate scoping, efficient execution, and successful delivery. Clear, accurate, and timely reporting is critical to client confidence and decision-making. The Solutions Consultant ensures client requirements are well understood, appropriately prioritized, and delivered with consistency and quality. This role directly impacts client satisfaction, adoption, and long-term retention. What You'll Be Doing • Serve as a primary client-facing consultant for reporting, data, and interface-related needs., • Lead discovery sessions to gather, clarify, and document functional requirements., • Translate business needs into clear functional specifications and delivery plans., • Manage client expectations around scope, timelines, and dependencies., • Configure and maintain standard and light-complexity reports, dashboards, and interfaces within Siepe’s platform., • Prioritize and manage delivery of client requests across multiple engagements., • Coordinate with PS Dev on complex builds, custom reports, and advanced integrations., • Validate deliverables against requirements and support client review and acceptance., • Provide regular status updates to clients and internal stakeholders., • Track open items, dependencies, and risks to ensure forward progress., • Proactively identify and escalate scope changes, risks, or delivery concerns., • Schedule and lead client calls related to reporting reviews, enhancements, and maintenance., • Partner with PS Dev, Support, Product, Operations, Technology, and Relationship Management teams., • Support onboarding efforts by ensuring reporting and interface requirements are properly captured and delivered., • Align solutions with Siepe’s product standards and long-term platform strategy., • Act as a functional bridge between technical and non-technical stakeholders., • Create and maintain clear documentation for reports, interfaces, and client-specific configurations., • Identify recurring client requests and opportunities for standardization or automation., • Contribute to improvements in reporting workflows, templates, and delivery processes. What You’ll Bring, • 5+ years of experience in a client-facing solutions, reporting, or functional consulting role within B2B financial technology, SaaS, or managed services., • Experience working with investment managers or alternative investment platforms (CLOs, private credit, structured finance) strongly preferred., • Strong ability to gather and translate business requirements into functional solutions., • Experience configuring reports, dashboards, or data interfaces; comfort partnering with technical teams on complex builds., • Excellent communication, organization, and stakeholder management skills., • Ability to manage multiple client priorities simultaneously with attention to detail., • Familiarity with tools such as Azure DevOps, Jira, or similar work management platforms is a plus.

Job Description CUSTOMER SUCCESS COORDINATOR Physical Security | Video Monitoring Solutions Mid-Level | On-Site | Full-Time Department Customer Success Reports To Director of Technology Location On-Site Experience 3–5 Years Industry Physical Security / Video Surveillance Technology / Technical Support About the Role As a Customer Success Coordinator specializing in Professional Security Video Monitoring, you will serve as the primary point of contact for our clients following deployment of our video surveillance solutions. You will participate with managing the customer relationship from onboarding through long-term adoption, ensuring clients extract maximum value from our cloud and on premise video monitoring platforms. This is a hands-on, Evolon HQ based role is suited for someone who thrives at the intersection of technology and client service. The ideal candidate is technically savvy, detail-oriented, and passionate about building strong customer relationships. Key Responsibilities Customer Onboarding • Lead end-to-end onboarding for new commercial and mid-market clients deploying Evolon’s video monitoring systems., • Assist with customer’s installation and deployment teams with configuration and validation of Evolon’s professional video monitoring platform and applications., • Develop tailored onboarding plans aligned with each client's physical security requirements and operational environment., • Ensure a seamless handoff from the sales and implementation teams to ongoing customer success. Training & Product Education • Deliver virtual training sessions for integrator installation teams, end-user, security administrators, and operators., • Create and maintain customer-facing training materials, quick-start guides, and video tutorials., • Keep clients up to date on new product features, firmware updates, and best practices for IP camera and video monitoring sytems., • Identify skill gaps and proactively schedule refresher training sessions. Technical Troubleshooting • Act as the first escalation point for customer-reported technical issues related to monitoring software, hardware, and IP cameras., • Diagnose and resolve common issues including device cloud connectivity, camera stream connectivity, camera configuration, and network-related problems., • Collaborate with the technical support and engineering teams on complex or recurring issues., • Document troubleshooting outcomes and contribute to the internal knowledge base. Qualifications Required • 3–5 years of experience in a customer success, technical account management, or field support role., • Hands-on experience with VMS platforms such as Milestone XProtect, Genetec Security Center, or Avigilon Control Center., • Working knowledge of IP camera systems including configuration, installation principles, and common hardware brands (e.g., Axis, Hanwha, ONVIF compatible cameras)., • Strong understanding of networking concepts relevant to video surveillance (IP addressing, PoE, VLANs, bandwidth)., • Demonstrated ability to communicate technical concepts clearly to non-technical stakeholders., • Excellent interpersonal, presentation, and written communication skills. Preferred • Industry certifications such as PSP (Physical Security Professional), ONVIF, or VMS vendor certifications (e.g., Milestone Certified Engineer)., • Experience working at a security technology vendor or manufacturer., • Familiarity with alarm monitoring, intrusion detection systems, and their integration with video platforms., • Experience using support tools (Clickup, Freshdesk) CRM tools (Zoho, HubSpot)., • Remote Tools (RDP, Anydesk, Zoho), • Windows and Linux OS, • MS Office and Communication tools (Teams, Slack), • AI Tools (Claude, ChatGPT), • Familiarity with APIs, SaaS platforms, and cloud-based technologies. What Success Looks Like • Clients are fully operational and confident using our video monitoring platform within 30 days of go-live., • Training completion rates meet or exceed 90% across assigned accounts., • Customer satisfaction (CSAT/NPS) scores consistently meet quarterly targets., • Technical issues are resolved or escalated within defined SLA windows., • Strong client relationships that result in high retention and expansion opportunities. Working Conditions This is a full-time, on-site position in Dallas TX. You may be required to work at customer facilities, including warehouses, corporate campuses, retail environments, and critical infrastructure sites. Occasional / very light travel to client sites may be required. Ability to work in environments with surveillance and security equipment is required. Why Join Us • Work with cutting-edge physical security technology that protects real-world environments., • Join a collaborative, mission-driven team where your customer impact is visible and valued., • Competitive compensation, benefits, and opportunities for professional development and certification support., • Clear career path into Technical Support and Customer Success leadership roles. Company DescriptionEvolon delivers AI-powered video monitoring to prevent crime before it happens. Combining advanced AI with real-time human response, we ensure your business stays safe after hours. Detect, deter, and respond—in real time.Evolon delivers AI-powered video monitoring to prevent crime before it happens. Combining advanced AI with real-time human response, we ensure your business stays safe after hours. Detect, deter, and respond—in real time.

Job Description Remote: Travel: 100% Join the Maverick Power Team! At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: • Competitive Compensation + Bonus Potential!, • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!, • High-growth organization with advancement opportunities! This role is key to maintaining the highest level of customer satisfaction and helping assure field deployed equipment meets Maverick Power’s highest quality standards. Supporting equipment installation, start-up and commissioning efforts, troubleshooting and repair of power distribution equipment and collaborating with engineering and manufacturing staff to upgrade, modify or configure installed equipment. This individual must have a keen sense of technical detail, be very well organized, punctual and act with a sense of urgency in support of our customer needs. Service Technician must be able to interpret electrical drawings, write reports, collect, document and organize technical information. Additionally, must me safety minded and strictly adhere to company and site safety policies. Key Responsibilities: • Travel to customer sites and work independently or as part of a team in support of equipment installation, start-up and commissioning efforts., • Collaborate with the Engineering, Field Services and Product Management team to as necessary to address quality and warranty concerns., • Read and interpret technical drawings, service manuals and product instructions for configuration of equipment., • Complete field technical reports, update safety documents, documents quality findings and resolutions utilizing company and customer computer maintenance management systems., • Work with service management, engineering and manufacturing staff to address manufacturing quality issues and engineering change requests., • Responsible for interpreting drawings, wiring diagrams, Bill of Material and specifications., • Utilize standard and specialized electrical test equipment to diagnose, program and repair installed equipment., • Assist engineering staff in collecting the required information for the development of technical documentation when required., • Utilize mechanical abilities to install, adjust and repair various electro-mechanical components or assemblies., • 2-Yr Technical Degree and minimum of 2 years of electrical/mechanical experience. Alternately an equivalent combination of education and experience is required., • Ability to travel, including overnight stays when required., • Ability to interpret technical drawings, wiring diagrams, power studies and other technical documents including equipment operating and repair manuals., • Computer program skills must include Microsoft suite of programs, • Must have a valid driver’s license., • Must be able to drive a company and/or rented vehicle and be insured. EEO/AAP Statement: We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Job Title: EMS Technician – Level I Overview: The EMS Technician – Level I is an entry-level position focused on building foundational skills in the energy management and building automation industry. This role works under the supervision of an EMS Technician – Level II and a Project Manager, following all company Installation and Commissioning Standards. Key Responsibilities: Basic Electrical & Computer Skills: • Operate a multi-meter to measure ohms, volts, amps, resistance, and similar metrics., • Understand basic electrical circuits and read electrical diagrams., • Proficient in Windows-based software including Microsoft Word, Excel, web browsers, and email., • Familiar with company Installation and Commissioning Standards., • Understand ARC 156 codes and regulations., • Accurately complete and submit timesheets on time. Technical Knowledge: • Read and interpret floor plans to identify equipment locations., • Understand schematics, submittals, and data sheets., • Conduct communication line inspections and pull tests., • Troubleshoot basic wiring and termination issues., • Navigate WebCTRL software with guidance., • Launch and connect with all versions of ALC software., • Perform network startups and configuration tasks., • Complete point-to-point checkouts and use short-to-ground testing methods., • Configure end devices and instrumentation accurately., • Understand logic page structures and layouts., • Apply knowledge of parent-child relationships in equipment setup., • Work with schedules, properties, parameters, alarms, and trend data., • Interpret thermographic floor plans and identify communication issues., • Create as-built drawings of communication lines based on actual installation., • Support the commissioning process with oversight., • Use WebCTRL and commissioning tools correctly., • Maintain detailed documentation of startup issues and equipment status., • Report system changes, revisions, and backups to the appropriate contacts. Equipment Familiarity: • Identify terminal units including VAVs, FPBs, CVBs, and DDBs., • Identify larger systems such as RTUs, FCUs, and exhaust fans., • Independently perform checkout and startup of terminal units., • Assist with checkout and startup of rooftop units, fan coils, and exhaust fans. Professional Skills & Attributes: • Communicate effectively and coordinate with team members and other trades., • Stay focused and minimize distractions during tasks., • Accept direction and work well under supervision., • Show initiative in learning about company products and technologies., • Continuously build new skills and use available learning resources., • Demonstrate reliability, punctuality, and organizational skills., • Maintain a clean, professional appearance at all times.

Job Description REPORTS TO: Manager of Business Operations POSITION DESCRIPTION: This position will have responsibilities that support the Business Operations department and functions, providing an opportunity to interact with multiple processes and disciplines across the operational, wealth management and private banking teams. DUTIES and RESPONSIBILITIES: • Assist the Business Operations team with administrative activities and tasks, • Categorize and triage help desk tickets, • Provide basic troubleshooting and support for firm applications, • Assist with user configuration and maintenance across various systems, • Perform routine data cleanup, • Perform electronic document storage filing and maintenance, • Perform access audits as required by firm processes, • Create documentation for processes and systems, • Contribute to team projects as needed., • 1-2 years relevant experience or related coursework at an accredited institution, • Proficient in MS Word, MS Excel, MS Outlook, familiarity with MS Visio a plus, • Experience with Salesforce.com a plus, • High customer service mentality, • Ability to maintain extreme confidentiality in dealing with applications and sensitive data, • Ability to "multi-task", work several tasks at one time, with consistent follow through to completion, • Excellent written, oral, interpersonal, and presentational skills No calls or agencies please. Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become property of Tolleson Wealth Management and that Tolleson Wealth Management will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies that have entered into agreements with Tolleson Wealth Management must submit applicants in accordance with the terms of the applicable agreements in order to be eligible for payment of placement fees. Tolleson Wealth Management is an Equal Opportunity Employer

Job DescriptionAbout Steer Health Steer Health is an AI-native healthcare engagement platform serving 109 organizations across 472+ locations and 19M+ patients. Our products — Luna AI (autonomous voice and outreach), SteerNotes (AI clinical documentation), FastTrackCare (digital front door), and Revenue Cycle Intelligence — help health systems grow faster, reduce administrative burden, and deliver better patient experiences. We are growing at 48% year-over-year and we are just getting started. About the Role We are looking for a Technical Project Manager who can run fast, communicate with precision, and own healthcare implementations from contract signature to go-live — without dropping a single thread. This is not a coordinator role. You will manage complex, multi-stakeholder deployments across hospital systems and outpatient networks, lead EHR integration workstreams, configure AI-powered workflows in Steer Studio, and be the single point of accountability on every engagement you own. You will work directly alongside our VP of Customer Success, Implementation, Engineering, and GTM leads and be a key driver of how we scale. If you move quickly, communicate proactively, and know how to get a health system IT director and a CMO aligned in the same meeting — read on. Responsibilities: ● Own end-to-end implementation delivery for assigned clients, from kick-off through go-live and hypercare ● Lead technical integration workstreams including EHR connectivity, HL7/FHIR data exchange, and workflow configuration via Steer Studio and Mirth Connect ● Maintain detailed project plans, risk logs, and status reports; proactively surface and resolve blockers ● Serve as the primary point of contact for client stakeholders (IT, clinical operations, C-suite) throughout the implementation lifecycle ● Coordinate cross-functionally with Engineering, Product, and Customer Success to ensure seamless handoffs and issue resolution ● Manage 10+ concurrent implementations without letting quality slip ● Contribute to and maintain implementation playbooks, onboarding templates, and lessons-learned documentation ● Participate in weekly operating cadences with clear metrics, accountability, and issue resolution ● Track and report key implementation KPIs — time-to-go-live, adoption rates, integration success rates — to leadership weekly Requirements ● 5+ years of project management experience, with at least 3 years in healthcare technology or health IT ● Proven experience managing EHR integrations (Epic, Cerner, Athena, eClinicalWorks, or equivalent) ● Working knowledge of HL7, FHIR, or clinical data exchange standards; ability to engage technical teams at depth ● Comfortable operating with structured accountability and clear performance metrics in a fast-paced environment ● Exceptional written and verbal communication skills; comfortable presenting to health system C-suite executives ● Track record managing multiple complex implementations simultaneously in a fast-paced environment ● Proficiency with project management platforms (Asana, Jira, or equivalent) ● Comfort with ambiguity and the pace of a high-growth startup Preferred Qualifications ● Experience with AI, voice agent, or patient engagement platform implementations ● Background in revenue cycle management or clinical workflow automation ● Experience at multi-hospital or large health system accounts ● Familiarity with Mirth Connect or integration engine platforms ● PMP or CAPM certification ● Series A/B startup experience ● GCP or cloud-based SaaS environment background Benefits ● Competitive base salary commensurate with experience ● Meaningful equity stake — you are joining at a real inflection point ● Full benefits package (medical, dental, vision) ● High-autonomy environment with direct access to executive leadership ● Structured operating cadence with clear goals, metrics, and career growth targets ● Work that touches 19M+ patients — the mission is real

Job Description Job Title: Senior Project Manager – Vulnerability Remediation (Healthcare Domain) Location: Onsite Experience: 10–15+ years Employment Type: Contract Rate: 60-65$/Hr. Role Summary The Senior Project Manager will lead and manage large-scale vulnerability remediation programs across healthcare application portfolios and infrastructure systems. This role will ensure timely identification, prioritization, and remediation of Critical and High vulnerabilities aligned to regulatory and compliance requirements (HIPAA, HITECH, CMS, HITRUST). The candidate must have hands-on experience driving remediation activities for both application development (code, libraries, APIs, and platform vulnerabilities) and infrastructure (patching, server configuration, network, and cloud security issues). Key Responsibilities • Lead end-to-end program execution for vulnerability remediation related to applications, databases, servers, cloud environments, and legacy healthcare platforms., • Prioritize and track remediation of CVITs, VITs, vulnerabilities in code, patch deployments, and configuration fixes across technical teams., • Work with security, DevOps, application development, enterprise architecture, and infrastructure teams to systematically remediate scan findings., • Conduct backlog grooming, sprint planning, release coordination, and delivery tracking for remediation activities., • Analyze vulnerability scan reports and dashboards from tools such as Qualys, Tenable, Rapid7, CrowdStrike, Microsoft Defender, etc., • Develop remediation plans aligned to exposure of PHI/PII, severity, exploitability, and system criticality., • Prepare and present weekly status decks, risk registers, and executive scorecards for senior leadership and audit teams., • Oversee SOW deliverables, team onboarding, cross-shore coordination, and stakeholder alignment., • Ensure remediation governance, compliance documentation, and closure of cyber audit findings., • 10+ years of IT project or program management experience, including 5+ years dedicated to security or vulnerability remediation., • Must have experience managing both application development and infrastructure-related vulnerabilities, including:, • Code vulnerabilities (OWASP, dependency issues, API weaknesses, encryption gaps), • Infrastructure vulnerabilities (OS patching, server hardening, cloud misconfigurations, IAM issues), • Deep understanding of healthcare systems and PHI security risks., • Strong knowledge of healthcare compliance frameworks such as HIPAA, HITECH, HITRUST, NIST CSF, CMS., • Experience working in distributed delivery models with offshore/onshore teams., • Proficient in Agile, Scrum, and hybrid methodologies., • Excellent communication, stakeholder influencing, and senior leadership reporting capabilities., • PMP, CSM, SAFe, • CompTIA Security+, CISSP, CISM, • Payer systems (Medicaid, Medicare, Marketplace, Commercial), • Claims processing, provider data, enrollment, pharmacy, member access systems, • Reduction in Critical/High vulnerability backlog, • SLA compliance for remediation (30/60/90-day closure), • Audit remediation closure rate, • Legacy backlog risk reduction, • Operational readiness and stability for healthcare systems

Job DescriptionSiepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the visibility, speed, and confidence they need to make better decisions – faster. Our platform delivers a unified source of truth that empowers our clients with real-time, actionable insights. We don’t just serve the industry – we help modernize it! Siepe is profitable, privately held, and growing fast. We offer more than just competitive pay and great benefits—we offer the chance to do impactful work alongside sharp, driven teammates in a culture that rewards curiosity, initiative, and follow-through. Whether you come from finance, tech, or are charting a new path, you’ll find meaningful problems to solve, real ownership, and the momentum to grow your career with purpose. The Lead Project Manager is responsible for leading client-facing projects, including new client onboardings and major initiatives for existing clients, from pre-contract handoff through successful delivery and transition to ongoing support. This role ensures projects are executed efficiently, accurately, and in alignment with client goals and Siepe’s delivery standards. The Project Manager collaborates closely with Sales Engineers, Product, Implementation, Operations, Technology, and Relationship Management teams to translate client requirements into actionable project plans, track deliverables, and maintain strong communication with both internal and external stakeholders. A successful onboarding experience defines the client’s first impression and sets the foundation for long-term satisfaction and retention. The Project Manager plays a pivotal role in ensuring each new engagement is well coordinated, clearly scoped, and delivered on time, establishing trust and confidence from day one. What You'll Be Doing • Convert intake documentation provided by the Sales Engineer into a detailed Statement of Work (SOW) and Project Plan., • Define project scope, milestones, deliverables, timelines, and success criteria., • Coordinate project kickoff meetings with clients and internal stakeholders., • Manage client projects from start to finish, ensuring timely delivery of all milestones., • Hold regular client-facing calls to review progress, discuss blockers, and align on next steps., • Provide consistent, clear, and proactive status updates to both internal and external stakeholders., • Track open tasks, dependencies, and decisions across teams to ensure forward momentum., • Partner with Product, Implementation, Operations, Technology, and Relationship Management teams to drive completion of configuration, data integration, and validation activities., • Identify and escalate risks, delays, and scope changes early to maintain transparency and control., • Hold both internal and external stakeholders accountable for deliverables and deadlines., • Document lessons learned and contribute to process standardization for future onboardings., • Identify recurring onboarding challenges and collaborate with leadership to optimize workflows., • Champion client advocacy and operational excellence across all onboarding engagements. What You’ll Bring, • 7+ years of project management experience within B2B financial technology, SaaS, or managed services., • Experience working with investment managers or alternative investment technology and service providers (CLOs, private credit, structured finance) is strongly preferred., • Proven ability to manage multiple complex projects simultaneously with high attention to detail., • Strong organizational, communication, and stakeholder management skills., • Demonstrated ability to translate business requirements into actionable project plans., • Familiarity with tools such as Azure DevOps, Asana, Smartsheet, or Microsoft Project is a plus., • PMP or other project management certification preferred but not required.

Job DescriptionAbout UpSmith UpSmith builds agentic AI systems that help skilled-trades businesses win—by converting more demand into revenue without adding payroll. Our flagship platform, Jenny, deploys autonomous AI agents that engage customers, surface revenue opportunities, and execute end-to-end workflows directly inside systems like ServiceTitan. We are entering a phase where AI capability alone is no longer the bottleneck. Rather, the bottleneck is product outcomes: deploying agents into messy, real-world environments and making them work—reliably, measurably, and at scale. This role exists to own that problem, and associated outcomes with it. The Role The AI Outcomes Associate sits at the intersection of: • Applied AI & agent design, • Product judgment & abstraction discipline This is not a traditional CSM role. It is a front-line, ownership-heavy role for someone who wants to see their work running in production—creating real economic value. What You’ll OwnAI Outcomes & Customer Impact • Own the end-to-end success of AI agent deployments for our customers, • Define, track, and improve leading and lagging indicators of agent success (conversion, bookings, revenue lift, customer trust), • Diagnose failures across data, prompts, tooling, coordination logic, and customer workflows, • Act as the single accountable owner for “Is this working—and why?”, • Work hands-on with AI agents in production:, • Prompting and behavior design, • Guardrails, fallbacks, and human-in-the-loop escalation, • Partner with core engineering on deeper system improvements surfaced from the fieldProduct & Feedback Loop, • Translate customer reality into clear product insights and roadmap input, • Identify when problems are:, • Agent behavior issues, • Product abstraction issues, • Customer workflow mismatches, • Help decide what not to build by grounding decisions in outcomes, not hypotheticals What Success Looks Like (6–12 Months) • Customers expand usage because the configuration, deployment, and ongoing maintenance/support of AI agents measurably drive revenue at clients, • Agent deployments become faster, more repeatable, and less bespoke, • Product and engineering velocity increases due to high-signal field feedback, • You are trusted internally to own some customer outcomes with minimal oversightOur Values (Non-Negotiable), • Mission first. Deliver magic for the builders we serve., • Speed wins. Execute efficiently with bias to action., • Be an owner. Raise the bar and take pride in the work. Why This Role Matters UpSmith is moving from “Can we build agents?” to “Can we deploy agents that win?” This role is where that question gets answered—every day, with real customers, real revenue, and real accountability. Requirements What You Must HaveCore Capabilities • Strong analytical and systems thinking skills, • Comfort working across codebases, tooling, product, and customer conversations, • Ability to operate in ambiguity and make sound judgment calls quickly, • Bias toward action with a high bar for qualityTechnical Fluency, • Working knowledge of:, • LLMs and their failure modes, • Prompt engineering, • SQL and data visualization tools (i.e. Tableau, Retool, Metabase), • You don’t need to build solutions from scratch, but you should have the capability and reasoning to scale and help plan for the future on our current systemsCustomer & Ownership Mindset, • You take responsibility when things don’t work, • You care deeply about real-world impact, not demos, • You are comfortable telling hard truths—to customers and teammatesLogistics, • Willingness to travel frequently to customer sites, • Comfortable operating in high-growth, high-expectation environments Bonus (Not Required, but Powerful) • Management consulting, product ops, or startup experience, • Strong SQL & data visualization skills, • Prior experience deploying AI or automations into production environments, • Familiarity with skilled trades, home services, or operationally complex businesses, • Working knowledge of APIs, data pipelines, and production constraints

Job DescriptionCompany Description • Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.Job Description Reporting to the Director of Revenue Management, the Reservations & Revenue Coordinator supports the Commercial and Reservations teams through daily execution of revenue and reservations initiatives. This role assists with inventory management, rate loading, system maintenance, reporting, and reservations coordination to ensure accuracy across all distribution channels and a seamless booking experience for guests. The Reservations & Revenue Coordinator plays a critical support role in maintaining system hygiene, supporting revenue strategies, and assisting reservations operations, while developing a foundational understanding of revenue management principles and hotel distribution systems. This position is designed as a developmental role for future leaders within Reservations and Revenue Management. Responsibilities Reservations & Inventory Support • Support daily reservations activities including booking accuracy, modifications, cancellations, and inventory coordination., • Monitor and manage the Reservations inbox, ensuring timely, accurate responses and appropriate escalation when required., • Assist with managing group blocks, rooming lists, cut‑off dates, and inventory controls in partnership with Sales and Reservations., • Maintain up‑to‑date knowledge of room types, packages, promotions, seasonal offers, and hotel amenities to support accurate selling., • Escalate system discrepancies, demand risks, or performance anomalies to Revenue or Reservations leadership for review and direction., • Assist the Director of Revenue Management with daily, weekly, and monthly Revenue Management reporting, including pickup, pace, and segmentation reports., • Support the execution of pricing, availability, and restriction strategies across all distribution channels., • Monitor booking pace, demand patterns, cancellations, and no‑show trends and escalate opportunities or risks to leadership., • Assist in managing group blocks, rooming lists, inventory controls, and communication with Sales & Events teams., • Support Sales, Marketing, and PR in promotional initiatives, ensuring accurate rate setup, availability, and package configuration., • Perform routine system maintenance including rate loading, restriction setup, daily system checks, and content updates in CRS, PMS, OTA extranets, and GDS platforms., • Ensure rate parity and content accuracy across all channels in accordance with brand and distribution standards., • Liaise with Accor Global Reservations, Distribution System Support, and third‑party vendors to troubleshoot issues and follow up on rate or content requests., • Accurately generate and distribute standard Revenue and Reservations reports for internal stakeholders., • Assist in preparing competitive rate analysis and market snapshots for revenue meetings and leadership reviews., • Maintain organized records and reporting tools to support audit readiness and data integrity., • Support special projects related to revenue generation, distribution optimization, or reservations efficiency., • Maintain confidentiality of proprietary information and protect company assets., • Participate in training, development programs, and cross‑departmental initiatives., • Perform other reasonable job duties as assigned.Qualifications, • QUALIFICATIONS:, • · Diploma or Degree in Hotel/Hospitality Management an asset, • · Previous experience with CRM (Opera) and (Opera CRS) systems, • · Fluent in English, with excellent communication skills (both verbal and written), • · Fluency in a second language, preferably Spanish an asset, • · Strong interpersonal communication skills and problem solving abilities, • · Proficiency in Microsoft Office Applications including Excel necessary, • · Ability to suggestively upsell products and services, • · Ability to create and maintain organized records of customer information and data, • · Intermediate mathematical skills, • · Proficiency with computers and electronic equipment, • · Expertise in Microsoft Office Applications including Excel Additional Information What’s in it for you: • Paid time off, • Medical, Dental and Vision Insurance, 401K, • Complimentary Shift Meal, • Employee benefit card offering discounted room rates in Accor worldwide, • Learning programs through our Academy designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21, • Career development opportunities with national and international promotion opportunities

Job Description Overview The Manager, Clinical Applications - Development and Engineering, plays a vital role in Concentra's IT organization by ensuring that all software systems are reliable and efficient. This position is critical for maintaining high service levels which directly contribute to user satisfaction across the organization. This candidate will be responsible for the management of the Electronic Health Record, Practice Management, and other clinically oriented applications and resource teams that support Concentra’s business needs. The Manager will have responsibility to deliver overall planning, management and completion of IT projects associated with these systems. By leading a dedicated team of applications administrators and software engineers, this manager ensures that technical challenges are addressed promptly, minimizing downtime and enhancing productivity. Furthermore, this role aligns with Concentra's strategic goals by fostering a culture of continuous improvement within the IT department, ultimately supporting operational excellence's Clinical Applications Manager and will work side-by-side with the managers and business leaders to design and implement specific projects. Responsibilities • Lead Support Engineering Team, • Oversee Incident Management Proces, • Ensure System Reliability and Performance, • Collaborate with Development Teams, • Implement Best Practices for Troubleshooting, • Conduct Regular Training Sessions, • Monitor Key Performance Indicators (KPIs), • Develop and Maintain Documentation, • Manage Escalated Technical Issues, • Foster a Culture of Continuous Improvement, • Incident Management, • Problem Solving, • Software Development Life Cycle (SDLC), • Team Leadership, • Root Cause Analysis (RCA), • Technical Documentation, • Customer Support Techniques, • Expert in Agile Methodologies This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education/Credentials Education Level: Bachelor’s Degree Major: Computer Science or Information Technology Degree must be from an accredited college or university. Experience in lieu of required education is acceptable: Yes Job-Related Experience Customarily has at least the following experience: • 8+ years of experience in design/configuration and implementing healthcare software solutions, • 8+ years of experience in managing large scale implementation projects, preferably in a healthcare setting, • EHR and/or Practice Management implementation, design, and development experience will be huge plus, • 8+ years of Vendor management experience, • Allscripts Touchworks experience desired Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Quickly grasps the essence and root causes of an issue, • Skilled at integrating different ideas and points of view, • Able to apply knowledge and analytical thinking to work through issues, • Has depth and skills in being creative and developing efficient and effective solutions to diverse and complex business problems, • Excellent communication and interpersonal skills; able to effectively communicate within the IS organization, across business units, and directly with customers, • Proven ability to work effectively with business leaders in defining product requirements and specifications, • Excellent presentation and meeting facilitation skills, • Strong leadership, project management skills, time management, organizational and problemsolving skills

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:Lead the execution of complex manufacturing programs that bring advanced products from concept to production. In this role, you will drive cross-functional alignment across engineering, supply chain, and operations, ensuring plans, resources, and readiness come together to meet critical milestones. You’ll play a key role in turning strategy into reality—removing obstacles, maintaining momentum, and enabling teams to deliver at scale.What you'll do: • Own manufacturing program outcomes end-to-end. Build and drive the integrated manufacturing program plan (WBS/IMS), manage critical path and cross-functional dependencies, and take full accountability for hitting build and ramp milestones—not just reporting status., • Operate as the execution engine across functions. Lead day-to-day coordination across Production, Manufacturing Engineering, MP&L, Supply Chain, Quality, Test, Facilities, Construction, and Engineering aligning priorities, resolving friction, and ensuring no workstream drifts., • Move fast to unblock reality. Identify bottlenecks early (design maturity, supplier lead times, tooling delays, facility readiness, material constraints) and aggressively drive mitigation plans to closure. Escalate when necessary but default to solving laterally and decisively., • Translate engineering intent into manufacturing action. Turn evolving product development plans and engineering releases into structured readiness gates, executable build plans, and clearly defined entry/exit criteria from prototype through pilot and production ramp., • Drive manufacturing readiness with urgency. Ensure tooling, equipment, routings, work instructions, materials, inspection/test capability, facilities, and workforce readiness are aligned ahead of builds closing gaps before they impact the floor., • Own change impact management. Coordinate ECR/ECO cut-ins, retrofit strategies, and configuration alignment to protect schedule, build integrity, and production flow., • Run a disciplined operating cadence. Lead weekly cross-functional reviews, maintain risk and issue registers, drive action tracking with clear owners and deadlines, and provide crisp executive updates that highlight tradeoffs and required decisions., • Integrate facilities and equipment milestones. Embed construction, utilities, equipment installation, and commissioning into the program plan ensuring space and infrastructure readiness never become the critical path surprise., • Stay close to the floor. Be present where execution happens rapidly translating real-world constraints into plan updates and actionable cross-functional decisions., • Continuously raise the bar. Improve program management standards, tools, readiness frameworks, and execution rhythms to make future manufacturing programs faster, more predictable, and more scalable.Required qualifications:, • Bachelor’s degree in mechanical / aerospace Engineering, or related field., • Significant experience in aerospace or advanced manufacturing, with 5+ years in program leadership roles., • Proven success in facility or production program setup, especially in a startup or high-growth environment., • Strong background in program execution and operational planning across engineering and manufacturing domains.Preferred qualifications:, • Master’s degree in Engineering, Industrial Systems, or Operations Management., • Experience leading cross-functional teams in aerospace or defense industries., • Demonstrated ability to deliver production facilities and new program manufacturing readiness on aggressive timelines., • Familiarity with new product introduction (NPI) and manufacturing systems planning at scale. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.What you'll do: Demo Project Manager Tasks: • Generate demonstration plans, • Conduct demonstration event logistics planning, • Coordinate with Go-To-Market leads and customers, • Establish and maintain project action plans and risk metrics, • Generate and maintain project schedules, • Coordinate participation of personnel for demonstration events, • Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities, • Manage project budgets, • Manage and organize customer correspondence, • Coordinate import/export regulatory compliance – ITAR and EAR, • Facilitate fuel availability and procurement, • Review, understand, and comply with proposals and contracts, • Act as the key point of contact for the sustainment portion of programs, • Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software, • Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware., • Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc), • Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors., • Serve as Deployed Operations Field Service Representatives primary point of contact within the program office, • Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues., • Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates., • Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration., • Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management., • Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance., • Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks, • Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule, • Partner with leadership to guide prioritization of projects and utilization of resources, • Support an environment where accountability and program execution excellence are core., • Report directly to Shield AI’s Senior Director of V-BAT Program ManagementRequired qualifications:, • 4+ years of Project Management experience, including managing schedules, budgets, resources, and events, • Experience with scheduling tools such as Microsoft Project or Smartsheet, • Significant experience and excellent skills with Microsoft Office suite, • Excellent skills in leadership, time management, organization, and team management., • Theoretical and practical project management knowledge, • Application of project management techniques and tools, • Excellent verbal and written communications skills, • Willingness and ability to travel internationally and domestically as needed, • A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to a high standard, and being kind to othersPreferred qualifications:, • Experience in the field of unmanned aerial vehicles, • Familiarity with aviation product delivery, maintenance, sustainment, and field support, • Undergraduate degree in engineering or business Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve. About the Job: At Radicle Health, we believe that a well implemented customer today will bear a more successful, stable, and happier customer tomorrow. We are looking for a Senior Implementation Manager who is passionate about setting their customers up for success and invested in becoming the product expert for the company. The ideal candidate can manage multiple projects simultaneously without sacrificing quality of service or attention to detail. The role will center on becoming a product expert on Radicle Health's solutions, with a focus on consulting with new customers to ensure their new software solution is configured to meet their needs and that they have the skills necessary to manage it on their own. You will join a team of several talented and dedicated individuals that work hard to meet customer needs and enthusiastically share knowledge across internal teams. The implementation team is responsible for onboarding all new customers and working with existing customers as they work to deepen their system use. Who you are: * 6+ years of experience in Implementation, Professional Services, or Consulting, ideally in enterprise SaaS, including 2+ years of managing complex software implementation projects * Proven expertise in project management and the software implementation lifecycle, leveraging experience and best practices to ensure successful project delivery * Demonstrated ability to anticipate customer needs, creatively problem solve, and contribute to team efforts and culture in a meaningful way * Ability to manage multiple projects and priorities in a fast-paced environment * Strong execution mindset with a focus on operational excellence * Demonstrated ability to establish high levels of trust and strong engagement with executive stakeholders * Social services, EHR software, and HIPAA experience are preferred In this role, you'll be responsible for: Client Onboarding and Implementation * Own the successful execution of implementation projects for new and existing customers, ensuring a smooth and timely transition from sales to full product implementation. * Collaborate with customers to gather requirements and align on the solution design to meet their business objectives. * Serve as a product expert to customers and internal teams, providing consultation on best practice recommendations. * Configure the solution based on client requirements, ensuring that all necessary features and functionality are set up correctly. * Ensure thorough testing of configuration to ensure the system works as expected and resolve any issues that arise. * Identify and resolve any technical issues that arise during the implementation process, collaborating with Product and Engineering teams when necessary. Project Management & Coordination * Define, maintain, and track project timelines to ensure on-time, in-scope, and under-budget implementations. * Maintain clear project documentation and updates to keep all teams aligned with status, progress, and outcomes. * Work closely with the Customer Success, Product, and Sales teams to ensure seamless communication and alignment during the implementation process. Process Improvement and Client Success * Regularly evaluate and refine the implementation process to improve efficiency and client outcomes, contributing towards best practice development and implementation across the team. * Gather and analyze feedback from clients post-implementation to identify areas for improvement and contribute to ongoing product development. * Assist in developing and updating implementation resources, such as checklists, documentation, and training materials to streamline future onboarding efforts. Client Satisfaction and Relationship Building * Serve as the primary project escalation point of contact, building trust and establishing rapport with customer stakeholders through proactive risk identification and mitigation and timely issue resolution. * Conduct regular check-ins during the implementation phase to gather customer feedback and address any concerns or challenges and achieve a smooth transition to using Radicle Health's solutions effectively. What we offer: * Unlimited PTO policy * Competitive medical, dental, and vision healthcare coverage * 401k matching * Paid holidays * Volunteer time off * Paid parental leave * Remote work stipend * Compensation: $90,000 - $110,000 * Location: Remote Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Job Description Position Title: Senior Manager, Enterprise Systems & ERP Transformation Reports To: Director of Information Technology Location: Near a TransTech Location / Hybrid Company Overview TransTech is a leading provider of specialized infrastructure and custom-engineered equipment for diverse industries. Our expansive capacity and technical expertise enable large-scale production of complex, high-quality equipment while meeting rigorous quality and safety standards. TransTech’s companies provide comprehensive solutions for gas and liquid processing, storage, transfer, and utilization, adhering to ASME, API, and TEMA standards to ensure reliability and precision in every project. From individual services to full project solutions, TransTech’s teams deliver expert engineering, fabrication, construction, operations and maintenance, supporting projects nationally and internationally. We help customers achieve impactful, sustainable results with a commitment to safety, community, and environmental responsibility. Job Summary The Senior Manager, Enterprise Systems & ERP Transformation is the strategic leader and hands-on owner of TransTech’s ERP strategy, implementation, and enterprise systems operating model. This high-impact, highly visible role blends strategic leadership with direct execution and technical engagement across Finance, Operations, Supply Chain, Manufacturing, Projects/Job Costing, and Reporting. This role is newly created to both transform our ERP roadmap and to provide succession planning for the Director of Information Technology role. This individual is expected to be comfortable working directly within ERP environments—supporting configuration, troubleshooting, testing, integrations, and continuous improvement initiatives—while also strategically leading roadmap planning, governance, and cross-functional alignment. This role supports TransTech’s multi-wave ERP transformation and ensures ERP platforms scale with company growth, acquisitions, and operational complexity. Essential Duties and Responsibilities ERP Strategy & Governance: • Own the ERP roadmap, governance model, and prioritization of enhancements, • Translate business strategy and operational needs into ERP capabilities and improvement initiatives, • Define and enforce ERP configuration standards and usage governance across business units, • Drive fit-to-standard adoption while managing required customization decisions, • Ensure ERP solutions support data integrity, reporting consistency, and scalable growth ERP Implementation & Hands-On Leadership: • Lead ERP selection efforts, requirements definition, blueprinting and implementation with partner and team oversight, • Own scope, goals, success metrics, timelines, budgets, risks, and cross-functional dependencies, • Actively participate in data migration, validation, system testing, cutover planning, and go-live readiness, for the initial roll out and future acquisitions, • Remain hands-on with configuration, troubleshooting, system administration, and issue resolution, • Partner with Finance, Operations, Manufacturing, Projects, and Supply Chain leaders to design future-state processes, • Own the ERP support model, issue resolution process, and enhancement backlog, • Monitor system performance, stability, and adoption; implement corrective improvements as needed, • Lead continuous improvement initiatives focused on measurable efficiency gains, • Support enterprise systems integration strategy across ERP, financial systems, and operational tools, • Ensure ERP data governance, reporting standards, and integration controls are maintained, • Conduct ERP due diligence for potential acquisitions and recommend integration approach, • Build strong cross-functional partnerships across IT and business leadership, • Coach and mentor team members while developing internal ERP capability, • Demonstrate a lifelong learner mindset—continuously expanding technical, operational, and leadership expertise, • Possess the highest level of integrity and ethics, • Dependable, trustworthy, and accountable for outcomes, • Continuous improvement orientation and process-driven mindset, • Strong sense of urgency, ownership, and results orientation, • Ability to interact effectively with all levels of management in a service-oriented environment, • Strong communication, organization, and leadership skills, • Ability to work independently with minimal supervision, • Experience in acquisitive, multi-site, or high-growth organizations, • Experience with ERP upgrades, standardization initiatives, and system rationalization, • Strong analytical mindset with ability to translate technical concepts into business valueEducation and/or Experience, • Bachelor’s degree in Information Technology, Computer Science, Business, or related field (or equivalent experience), • 7–12+ years of ERP experience, including several full-cycle ERP implementations, • Strong manufacturing and/or services ERP background with cross-functional exposure, • Experience managing ERP vendors and implementation partners, • Demonstrated hands-on ERP configuration, troubleshooting, and operational support experience, • Strong understanding of ERP data structures, integrations (APIs), and data quality practices, • Proven project leadership, change management, and ERP adoption experience, • Certifications such as PMP or equivalent (Preferred)Work Environment, • Hybrid and on-site work as required, • 20-35% travel to company facilities for implementations and readiness activities, • Free HSA health plan or traditional PPO, • 401(k) with generous company match (Safe Harbor), • Dental, vision, and optional coverage like accident & critical illness insurance, • HSA and FSA accounts to save on healthcare costs, • Company-paid Life, Long Term Disability, and AD&D insurance, • Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program, • Discounts on gyms, shopping & entertainment, • Paid Time Off, • Paid Holidays #TTE

Job DescriptionWho We Are: At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding and configuration of Emburse's enterprise travel and expense management solutions. This role owns the implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from pre-sales scoping through go-live and handover to Customer Success and Support. You will lead a team of Implementation Consultants and Project Managers, build and enforce delivery standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your book of enterprise accounts. You operate at the intersection of delivery execution, delivery economics, and customer relationship management. This role reports to the Senior Director, Professional Services (Americas) and partners closely with Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and continuous improvement of the Emburse implementation methodology. This is a hybrid role (must be willing to be in our Dallas, TX office 3 days a week) and a minimum of 15% travel is requiredWhat You'll Do * End-to-End Delivery Leadership: Own the implementation lifecycle for Enterprise-tier accounts, ensuring high-quality, predictable, and repeatable delivery from SOW execution through go-live. * Team Development & Accountability: Lead, coach, and develop a team of Implementation Consultants and Project Managers, setting clear performance expectations and holding the team to high delivery standards. * Delivery Rigor & Governance: Enforce structured project plans, milestone governance, risk escalation protocols, and professional executive-status communications across the portfolio. * Strategic Portfolio Economics: Own and track delivery margins and P&L contributions, identifying levers to improve profitability and efficiency without sacrificing quality. * Pre-Sales & Scoping Partnership: Collaborate with Sales and Solutions Engineering on complex pursuits to ensure SOWs are realistic, properly estimated, and protect services margins. * Executive Account Management: Build executive-level relationships as a trusted delivery advisor, leading project kick-offs, steering committees, and go-live readiness reviews. * Senior Escalation Management: Serve as the primary senior delivery escalation point for at-risk accounts, proactively mobilizing resources to recover project trajectory. * Operational Methodology: Champion and enforce the Emburse PS delivery methodology, driving continuous improvement in templates, playbooks, and onboarding frameworks. * Performance Metrics & KPIs: Define and track critical implementation KPIs, including time-to-go-live, hours per engagement, CSAT, and project margins. * Cross-Functional Advocacy: Partner with Product and Engineering to advocate for configuration and integration improvements that accelerate customer time-to-value. * Lifecycle Transitions: Ensure a seamless, structured handover to Customer Success and Support at go-live, providing fully documented configurations and stable account states. * Resource & Capacity Planning: Participate in forecasting demand by engagement type and support strategic hiring decisions to ensure proper staffing and sequencing. What You'll Bring • 8+ years of experience in professional services, implementation, or consulting within the enterprise B2B SaaS sector, • At least 5 years in a dedicated leadership or people management role, with a proven ability to develop and hold high-performing delivery teams accountable, • Demonstrated success delivering multi-workstream enterprise software implementations, ideally within Finance, Procurement, ERP, or T&E solutions, • Proven experience with P&L ownership or delivery margin accountability, demonstrating a deep understanding of services delivery economics, • Expertise in scoping and estimating enterprise implementations, including developing and negotiating detailed Statements of Work (SOWs), • Mastery of risk management, milestone governance, resource allocation, and cross-functional stakeholder communications, • Working knowledge of corporate card programs, expense policy configuration, travel booking workflows, and AP/invoice automation, • Knowledge of enterprise integrations such as ERP connectors (SAP, Oracle, NetSuite), SSO/SAML, HRIS data feeds, and financial data exports, • Experience with GDS environments (Sabre, Amadeus, Travelport) or TMC workflow integrations is considered a significant advantage, • Proficiency in using CRM and PSA tools, such as Salesforce and Certinia/FinancialForce, for project tracking and revenue recognition, • Exceptional clarity and directness in written and verbal communication across all organizational levels

Job DescriptionCompany Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. For more information, visit and follow Stream on LinkedIn, Instagram, X and Facebook. IMMEDIATE IMPACT. MEANINGFUL CAREER. At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career. Job Description POSITION OVERVIEW The Senior IT Project Manager is responsible for planning and leading multiple, complex, cross‑functional technology initiatives from initiation through stabilization and operational handoff. This role provides delivery leadership across the full Software Development Lifecycle (SDLC) and infrastructure‑related initiatives, including planning, execution, data conversion, testing, cutover, and post‑go‑live support. This position leads larger‑scale, higher‑risk initiatives that span multiple systems, business functions, vendors, and workstreams, while providing mentorship, delivery rigor, and governance oversight across the portfolio. This role requires strong judgment, proactive risk management, and the ability to operate effectively in environments with ambiguity, changing priorities, and executive visibility. Projects may span packaged applications (e.g., ERP, CRM), custom development, system integrations, data and analytics solutions, infrastructure modernization, and security initiatives. The ideal candidate brings deep SDLC experience, strong business partnership skills, and comfort operating across Waterfall, Agile, and hybrid delivery models. PRIMARY RESPONSIBILITIES Enterprise Project Delivery & Leadership • Lead future multiple concurrent IT-enabled projects ranging from moderate to high complexity, overseeing scope, schedule, budget, resources, risks, and outcomes, • Serve as the primary delivery owner for complex, cross‑functional initiatives that require coordination across business units, IT teams, and external partners, • Apply disciplined project governance practices while adapting delivery approaches to fit project needs and organizational maturity, • Proactively identify delivery risks, dependencies, and tradeoffs; escalate with recommendations and mitigation strategies Projects may include initiatives across: • Applications, • ERP platforms (e.g., Workday), • Property management and real estate systems (Yardi), • CRM platforms and broker applications, • System integrations, APIs, and middleware, • BI, analytics, reporting and data cleansing / conversion solutions, • Infrastructure and foundational IT services, • Security platforms and services, • Lead projects through all SDLC phases: Initiation, Planning, Execution, Monitoring & Control, Deployment, and Stabilization, • Own or coordinate delivery across project workstreams including:, • Project management, • Functional and process design, • Application configuration or development, • Integrations and interfaces, • Data conversion and reporting, • Testing and validation, • Security and controls, • Training and organizational change management, • Select, tailor and apply Waterfall, Agile, or hybrid methodologies based on solution architecture, vendor approach, and business readiness, • Facilitate or lead Agile ceremonies (where applicable) and ensure delivery discipline regardless of methodology, • Maintain delivery discipline, governance standards, and documentation across all methodologies, • Partner closely with business leaders and subject matter experts to translate strategic and operational needs into actionable delivery plans, • Lead requirements clarification, process mapping, and current‑state / future‑state analysis, • Provide clear, concise, and actionable project communications tailored to executive, leadership, and team‑level audiences, • Support portfolio‑level planning by identifying cross‑project dependencies, risks, and optimization opportunities, • Contribute to delivery standards, templates, and improvements in PMO practices and governance, • Mentor less senior project managers as needed, providing guidance on delivery approach, issue management, and stakeholder engagement Qualifications, • Bachelor’s degree in Business, Computer Science, Information Systems, or a related field, • Demonstrated experience leading projects that include data conversion/migration and UAT through sign‑off, • Working knowledge of the SDLC and hands‑on experience managing projects using Waterfall and/or Agile methodologies, • Strong communication, organizational, and analytical skills, • 8–10+ years of progressive IT project management experience, including leadership of large‑scale or enterprise initiatives, • Demonstrated experience leading projects with data conversion/migration and UAT through business sign‑off, • Strong working knowledge of the SDLC and hands‑on experience delivering projects using Waterfall and Agile methodologies, • Experience managing multiple concurrent projects with competing priorities and stakeholders, • Working knowledge of Commercial Real Estate (CRE) services and business operations, • Direct Commercial Real Estate industry experience (e.g., brokerage, property management, development, facilities, tenant services), • Experience with financial systems and/or accounting degree, • Strong delivery ownership and execution discipline, • Excellent verbal and written communication skills with non-technical and technical stakeholders from junior staff to executives, • Ability to lead cross‑functional teams and manage third‑party vendors, • Comfort managing complexity, ambiguity, and competing priorities, • Quality‑focused mindset with strong testing and validation rigor, • Trusted partner to both business and technical stakeholders Additional Information #LI-Hybrid Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law. Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. To apply for a position, please visit our website at

Job Description SUMMARY: We are seeking an experienced IT Project Manager / Business Analyst to lead and deliver critical technology initiatives with a strong focus on ERP implementations, integrations, and cross‑functional business systems. This hybrid role blends project management leadership with hands‑on business analysis to ensure solutions meet organizational needs, drive operational efficiency, and support ongoing growth. Experience with Microsoft Dynamics 365 Finance & Operations (D365 FO) is strongly preferred, but candidates with experience in other enterprises or mid‑market ERPs (SAP, Oracle, NetSuite, Infor, Sage). KEY RESPONSIBILITIES: • Lead end-to-end delivery of IT projects, including planning, scheduling, scoping, budgeting, and resource coordination, • Create and manage project plans, timelines, risk registers, and status reports, • Facilitate cross-functional collaboration among IT, business stakeholders, vendors, and technical teams, • Manage change control, issue resolution, and project documentation, • Ensure projects adhere to PMO standards, best practices, and governance processes, • Work closely with business stakeholders to gather, analyze, and document requirements, • Translate business needs into functional and technical specifications for development teams, • Analyze business processes and identify opportunities for improvement, optimization, and automation, • Support solution design workshops, sprint planning, and system configuration discussions, • Assist with UAT planning/execution, training documentation, and go -live support, • Support ERP initiatives, enhancements, and integrations centered around D365 Finance & Operations (preferred) or similar ERP systems, • Collaborate with internal teams and vendors to design and support integrations with systems such as WMS, EDI, planning tools, financial systems, or manufacturing systems, • Participate in integration design, mapping, testing, and documentation, • Provide functional support for D365 FO modules such as Finance, Supply Chain, Production, Procurement, or Inventory (depending on company usage), • Assist with ERP configuration, workflows, enhancements, reporting, and troubleshooting., • Apply knowledge of CPG business processes such as demand planning, production scheduling, procurement, distribution, and trade compliance, • Bridge business requirements with technical solutions aligned to CPG best practices, • Support initiatives related to supply chain optimization, forecasting, manufacturing, logistics, and inventory accuracy QUALIFICATIONS & EDUCATION: • Bachelor’s degree in information technology, Business Administration, Computer Science, or related field, • Minimum five (5) years of experience as an IT Project Manager and/or Business Analyst, • Proven experience delivering IT projects using Agile, Waterfall, or hybrid methodologies, • Experience with D365 Finance & Operations strongly preferred, • Excellent analytical, problem‑solving, and documentation skills, • Demonstrated ability to communicate effectively with both technical and non‑technical stakeholders, • Experience working with integrators, vendors, and cross-functional business units

Job DescriptionAbout JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences. We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role The Integrations Success Manager will own the full lifecycle of our integration partner relationships — onboarding new partners to our platform, deploying those integrations across our parking operator client base and serving as the escalation point when things break. This is a cross-functional, high-ownership role sitting at the intersection of partnerships, client success, and product-engineering. You'll be the person who makes integrations actually work in the real world — not just on paper. What You’ll DoIntegration Partner Onboarding & Enablement • Own the technical onboarding of new integration partners (e.g. parking hardware vendors and ticketing platforms), • Define and document integration specifications, data flows, and credential/provisioning requirements in collaboration with engineering, • Build onboarding playbooks and maintain partner-facing documentation so future deployments are repeatable and scalablePartner Relationship Management, • Serve as the primary point of contact for a portfolio of integration partners, • Run regular business reviews, track integration health metrics, and surface partner feedback to internal product and engineering teams, • Manage partner expectations around roadmap timelines, API changes, and deprecations, • Identify and act on opportunities to grow a partnership through new products and iterations of existing integrations.Client-Side Integration Deployment, • Own the provisioning and configuration of partner integrations for end clients (e.g. setting up a TIBA parking system for Acrisure Stadium as part of a broader onboarding project), • Coordinate across internal teams (client success, onboarding, support, engineering) and with partners to ensure deployments land cleanly and on time, • Own the handoff from deployment to steady-state, ensuring the client's team is trained and the integration is monitored, • Identify and surface opportunities for increased integration adoption by clients2nd Level Support and Subject Matter Expert, • Monitor integration health to proactively identify issues, • Act as the escalation layer between frontline support and engineering for integration-related issues, • Triage issues using logs, API traces, and partner documentation — distinguish between client misconfiguration, partner-side faults, and platform bugs, • Drive resolution with urgency, communicate clearly with clients and partners throughout, and document fixes for future deflectionCross-Functional Collaboration and Continuous Improvement, • Work closely with product and engineering to flag integration gaps, prioritise fixes, and feed real-world deployment learnings back into the product, • Partner with the sales team during pre-sales to scope integration complexity and set accurate expectations, • Produce documentation and deliver training to increase the broader success team’s knowledge of integrations, • Established relationships with your portfolio of integration partners, • Taken ownership of at least one client deployment, • Established partner escalation path for at least one integration partner, • Integration deployments you own are delivered with minimal/no support needed, • Established partner escalation paths with your portfolio of integration partners, • Integration deployments are delivered faster with fewer post-launch quality issues, • 3+ years of experience client success, technical account management, or solutions engineering role, • Excellent interpersonal skills with the ability to communicate efficiently with team members across multiple teams and levels, • Strong organizational skills, able to work independently and take ownership of assigned tasks in a fast paced environment, • Ability to prioritize competing priorities to deliver results, • Demonstrated desire for continuous learning and improvement, • Positive and energetic work approach Nice-to-have, • Technical fluency to read API specs, review logs and write basic SQL/python scripts, • Structured project management or professional services experience, • Experience in start-up and/or scale-up businesses, • Experience working with teams and/or clients across multiple time zones, • Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions, • Background in parking technology, mobility, event management or venue operationsYou're Probably a Good Fit If…, • You find satisfaction in making complex, messy integrations work reliably at scale, • You're equally comfortable on a call with a VP at a stadium and in a Slack thread debugging a webhook timeout with an engineer, • You're proactive about identifying systemic issues rather than just closing individual tickets Recharge your batteries • Unlimited PTO policy, • Complimentary in-office barista, • Catered breakfast & lunch between Tuesdays - Wednesday, • Regular social events at the office Investment in you and your wellbeing • Comprehensive medical & dental coverage through Cigna, • Multiple healthcare plan options including low-deductible and HSA along with broad supplemental benefits, • Employee Assistance program Simplifying journeys so you can breathe easier • Subscriptions to mental health assistance platforms, • Travel stipend for local employees We look out for your family • Generous parental leave policy, • Fertility support via ARC Fertility, • Pet insurance and discount plans Look after the pennies • 401(k) retirement and savings plan Success is best when it's shared • Regular social activities such as annual Hackathons and ad hoc celebrations Our Hiring Process • First Stage Interview (30 mins) - Virtual interview with the People Team to tell you more about JustPark and discuss your background, career goals, and role fit, • Hiring Manager Interview (45 mins) - Virtual interview with the Hiring Manager to dive deeper into your experience and your interest for the role, • Panel Interview (1 hour) - Final interview with a panel of the Integration and Client Sucess team at JustPark. We'll ask you to come prepared with a task for this stage and present your ideas back to the team. We'll also discuss and final questions with you around the role and JustPark

The Digital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM), department, is hiring a Digital Product Configuration Management Engineer II. What You Will Do * Perform builds and releases of digital products manually and/or certified pipelines * Fa

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