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Job Title: Office Manager Location: Mount Vernon, NY (In-person) Employment Type: Full-time Reports To: Owner & General Manager Job Summary: Pacific Horizon Landscape is seeking a highly organized, proactive, and resourceful Office Manager to oversee daily administrative operations, streamline systems, and support the growth of a fast-scaling landscaping company. You’ll be the hub between the field crews, leadership, and clients—keeping everything moving with precision and accountability. --- Key Responsibilities: 1. Administrative Management: Manage scheduling for crews and appointments Answer phone calls, emails, and route messages appropriately Maintain client records, contracts, and work orders Ensure accuracy and organization of CRM (Copilot) 2. Office & Systems Oversight: Maintain and improve administrative processes and SOPs Handle inventory tracking for supplies and equipment Coordinate team meetings and take notes/action items Ensure compliance with insurance, licensing, and local regulations 3. HR & Payroll Support: Assist with onboarding new hires and maintaining personnel files Track hours and submit payroll data to payroll provider Maintain PTO and attendance records 4. Finance & Billing Support: Create and send invoices, follow up on payments Track expenses and organize receipts for bookkeeping Support monthly budget reporting and cost tracking --- Qualifications: 2+ years office management or admin experience (landscaping or service industry preferred) Strong organizational and time-management skills Tech-savvy: Comfortable using CRM, Google Workspace, QuickBooks (or similar) Clear communicator—both written and verbal Self-starter with a problem-solving mindset --- Work Hours & Compensation: Monday to Friday, 8 AM – 5 PM (some flexibility may be required) Starting pay: $22–$26/hour depending on experience Biweekly pay w ith direct deposit Paid training and opportunity for growth within the company

Job Title: General Manager Location: Mount Vernon, NY Company: Pacific Horizon Landscape Reports To: Owner / CEO --- Overview: Pacific Horizon Landscape is looking for a no-excuses, high-output General Manager to lead day-to-day operations and push the company toward aggressive growth. You’ll manage teams, systems, client satisfaction, and profitability. This role is for someone who thrives on ownership, accountability, and getting real results—not babysitting or micromanaging. --- Key Responsibilities: Oversee all field operations, office systems, scheduling, and client service. Manage crew leads, office staff, and project timelines to ensure efficiency and quality. Implement SOPs, training systems, safety protocols, and performance tracking. Monitor project profitability, labor costs, and materials budgeting. Ensure crews are properly dispatched, equipped, and showing up on time. Own client relationships: handle escalations, walk-throughs, upsells, and contracts. Maintain full visibility on progress across all active jobs. Hire, coach, and terminate staff as needed to maintain high standards. Report weekly on KPIs: revenue, expenses, job costs, staff performance, client retention. Keep the company compliant with all legal, safety, and insurance requirements. --- Must Work: Monday through Saturday, with availability for early mornings and late check-ins. In both office and field—this is not a desk job. You must walk jobs, inspect work, and manage from the ground up. In all weather, when needed. If crews are out, you're out. When problems hit—no ghosting, no off-the-clock drama. You’re the one who steadies the ship. --- Qualifications: Minimum 3+ years managing landscaping, construction, or service-based teams. Proven leadership with strong decision-making, delegation, and conflict-resolution skills. Strong working knowledge of scheduling software, field service platforms, and Microsoft Office/Google Workspace. Able to read and interpret contracts, scopes of work, and site plans. Bi-lingual English/Spanish strongly preferred. Valid driver’s license and clean record. Experience managing budgets and hitting growth targets. --- Compensation & Benefits: Competitive salary (based on experience + performance bonuses). Company vehicle or vehicle stipend. Paid time off + paid holidays. Profit-sharing potential. Growth track to Director-level or COO as company scales.