Crisis response jobs in Seattle, WashingtonCreate job alerts

Job DescriptionDescription: Days Off: Monday, Tuesday, Wednesday Shift: Day (7:00am - 5:30pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Crisis Outreach Specialists and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a Mental Health Professional of a multi-disciplinary team, provide multi-axial assessments, substance use disorder assessments, crisis intervention, stabilization, and meaningful engagement., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants. PREFERRED QUALIFICATIONS: • Bilingual in Spanish/English (fluent)., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 246-341 definition)., • Two years of experience providing crisis intervention services within the mental health and/or substance use disorder (SUD)., • Meet criteria as a Substance Use Disorder Professional (SUDP)., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionWHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. ABOUT THE ROLEThe Second Mate is responsible for maintaining the bridge navigational and communications equipment as well as assisting with the vessel's piloting, navigation, safety and small boat operations. The Second Mate works approximately 12 hours per day of varied hours; approximately 6 weeks on, 6 weeks off, rotational schedule. Daily 12-hour shifts are comprised of standing two watches, administrative work and small boat operations. RESPONSIBILITIES: Watch Duty • Performs bridge navigation and deck watch during specified periods. Determines geographical position of the ship, using all available means such as GPS, radar ranges, visual observations, depth sounders, etc., • Makes necessary entries in navigation and radio logs., • Handles the vessel, as directed by the Captain, in docking, anchoring, piloting, en route, in close quarters and open sea conditions., • Participates in on board safety training, meetings and drills, as directed by the Captain, including fire, abandon ship, man overboard, flooding and medical emergencies., • Participates in shore side training as required by the company., • Relieves and/or performs gangway watch as directed by the duty schedule., • Maintains familiarity with the ISM Code and requirements., • Drives inflatable boats as necessary., • Maintains navigation bridge supply inventories and requisitions., • Performs chart and publication corrections and maintain vessel's chart inventory by utilizing U.S. and Canadian Coast Guard Notice to Mariners., • Calculates and posts daily sunrise/sunset times and tide and current information., • Creates Voyage Plan waypoint spreadsheet for Captain’s review and approval. Enters voyage itinerary waypoints into GPS., • Creates/maintains New Hire Checklist and ensures each Training Officer is aware of needed completion dates for each employee’s training., • Creates Training Completion Certificates for all shipboard training for each employee and sends to Seattle Office., • Maintains electronic copies of all external and shipboard training certificates for each employee onboard.DESIRED SKILLS AND QUALIFICATIONS, • Experience as Mate operating a passenger vessel, including navigation and bridge watch responsibilities, maintaining navigation/communications equipment, and performing chart corrections., • Experience operating port-to-port between Southeast Alaska, the Columbia and Snake Rivers, the Gulf of California, Mexico, Costa Rica and Panama (including the Panama Canal)., • Excellent crisis management skills; ability to act quickly with confidence while exercising sound judgment., • Good customer service skills: professional demeanor, ability to use necessary levels of tact and courtesy., • Strong time management skills; able to handle multiple tasks, set priorities, and meet deadlines., • Communication Skills: Must possess the ability to effectively present information in one-on-one and small group situations., • Mathematical Skills: Able to perform voyage planning and navigational calculations.Licenses/Certificates, • Minimum USCG Mate 500 GRT Near Coastal and OICNW greater than 500 GT STCW Endorsement required., • Current First Aid/CPR/AED certification required., • Valid TWIC card required., • Valid US Passport required., • Valid USCG Medical Card per STCW standards (2 years), • STCW Advanced Firefighting (AFF) Certification required., • STCW Basic Safety Training (BST) within last 5 years required., • STCW Crowd Management (CM) required., • STCW Crisis Management and Human Behavior (CMHB) required., • STCW Proficiency in Survival Craft and Rescue Boats Other than Fast Rescue Boat (PSC) required., • GMDSS License required., • ECDIS required., • ARPA required., • Radar Observer (RO) endorsement required., • Department of Transportation (DOT) Specimen Collector required.

Job DescriptionHelpline Intake Specialist Job Title: Helpline Intake Specialist Department: Community Helpline and Resource Center Prepared By: Human Resources Reports To: Helpline Supervisor Date Prepared: September 2025 FLSA Status: Non-exempt, Full-time, 30/hrs per week This position requires an array of professional communication skills both technical and personal. It requires an individual to have the capacity to make decisions regarding the coordination of referrals to St. Vincent de Paul (SVdP) volunteers, fellow SVdP staff and others, and requires the ability to work independently and as a member of a team. This position supports SVdP’s entire mission by advocating for our neighbors and providing a compassionate, respectful response to calls for help by assessing and connecting our neighbors to available assistance programs. It requires the individual to have the versatility and the capacity to work effectively across multiple SVdP departments, and to be able to communicate well with people from a wide variety of cultural backgrounds. Ability to communicate in both English and Spanish preferred. Essential Duties and Responsibilities include the following: Other duties may be assigned. • Thoughtfully and skillfully answer and manage client calls for assistance. Locate the caller’s geographical location on a map. Document name, date of birth, family size, address, and relevant facts in regard to a person's situation and needs., • Enter information into the database accurately while interviewing, listening and assessing the neighbor’s needs and using a computer and cloud-based phone system. Refer the caller to the appropriate SVDP volunteer group., • Triage incoming neighbor phone calls from individuals in distress while responding with both compassion and skill, and by making an accurate assessment and referral to our SVdP assistance programs, and/or other agencies., • Actively work with the Helpline Supervisor, Vincentian Support, Case Management and Centro Rendu teams by sharing essential information, engaging in trainings, and problem solving as needed., • Thoughtfully and skillfully answer and manage neighbors (clients) calls for assistance. Locate caller’s geographic location; interview, listen and respectfully assess the neighbors needs via phone; accurately document relevant details, records and other pertinent information in the client database; determine program eligibility and identify next steps; identify next steps and needed referrals., • Offer reliable referrals to other community resources, advocate for neighbors and follow up on referrals., • Work in collaboration with all agency departments to strengthen the mission and objectives of SVdP., • Serve as a proactive and a reliable team player; perform other duties as directed by the supervisor., • Assist in problem solving neighbor and SVdP volunteer group conflict by listening to both sides of the story and giving honest feedback in the process as they work toward resolution. Bilingual listening, speaking and writing abilities in both English and Spanish are preferred as we have both an English and a Spanish Helpline. Bachelor’s degree in a related field or three to five years related experience and/or training or equivalent combination of education and experience. Experience in social work, counseling or crisis intervention work is preferred. Ability to listen patiently and nonjudgmentally, while responding with respect and compassion. Ability to understand clients who come from different cultural backgrounds or for whom English is a second language, and to ask appropriate clarification questions to be sure that communication has been effective and accurate. Ability to read a map, to record addresses correctly, and use Google maps and our database maps to locate addresses or other locations correctly. Ability to do basic arithmetic (add, subtract, multiply and divide); Ability to handle numbers accurately without transposing digits. Ability to handle incomplete or unreliable information such as addresses and phone numbers, and ask appropriate questions or look up addresses on maps or websites to get accurate information. Ability to solve problems and the ability to interpret a variety of instructions in written, oral, or graphic forms. Proficiency with using a computer, database experience, Microsoft Outlook email, Google maps and internet searches required. This job has no supervisory responsibilities. St. Vincent de Paul is an Equal Opportunity Employer that supports equality and diversity.

Job Description JOB SUMMARY The Safety Ambassador supports the Permanent Supportive Housing team and is responsible for promoting and ensuring a safe environment by maintaining a physical presence across Plymouth Housing properties. Location focus will be on buildings where incidents have been higher and where staffing ratios are low as determined by the Crisis Manager, Safety Management, Deputy Director of Permanent Supportive Housing or Chief of Supportive Housing Officer. This position will support staff who are providing support and trauma informed care to residents who, as a result of trauma, do at times act out frequent verbal and physical aggression. Many of these incidents can be mitigated by rapport with residents and de-escalation skills. The Safety Ambassador will monitor cameras, be available to receive phone calls/radio from the buildings for backup support, rove the properties (using Plymouth funded means of transportation) walk with staff through the hallways conducting floor checks, walk with staff to and from their method of transportation before/or after a shift if needed. In certain situations, the Safety Ambassador may be positioned at a building for a portion of their shift. If there is an active eviction of a resident, the Safety Ambassador may be positioned at that building during their shift. Safety Ambassadors will document interactions with residents and notify their supervisor of any safety concerns or risks noticed. The Safety Ambassador will maintain a high-quality safety service delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction, trauma-informed care, the ‘housing first’ philosophy, and work towards maintaining a stable environment all while fostering a sense of community. This is a regular, full-time benefited position. ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job) Resident & Staff Services • Liase with various buildings as directed and this can include driving across the portfolio from one location to the other during the same shift., • Work to build professional relationships with residents to increase rapport., • Steers and directs tenant questions to building staff., • Partners and problem solves with Residential Specialist and staff in creating plans that address tenant/community concern or issues., • Assists Residential Specialist staff in duties related but not limited to to , re-entry into individual apartments., • Mediates conflict using de-escalation, conflict mediation and other techniques as needed., • Provides support, guidance and oversight as directed by Building staff, Crisis Manager, Director of Safety,), Deputy Director of Permanent Supportive Housing or Chief of Supportive Housing (CSHO). Building Security & Safety • Promotes security & safety of Plymouth’s premises in accordance with Plymouth safety and emergency policies & procedures., • Ensures all entry doors to the building are secure and notify designated individuals i.e., Maintenance or Capital Improvement staff if repairs, adjustments are needed, • Operate and respond to radio calls as needed via the organizations provided equipment., • Supports building staff in maintaining safety and security as directed by Crisis Intervention Manager, Director of Safety, PSH staff, and informs Residential Services Manager (RSM) of any violation of program rules; intervene on building management’s behalf to remove unauthorized guests, including calling 911., • Assist PSH staff in conducting safety checks of the floors, stairwells, and building perimeter. Promotes a safe, positive environment for residents and staff., • Reduces risk(s) to operations and building community by providing skilled de-escalation and physical intervention support in elevated risk events by intervening in crises, responds to emergencies, initiates contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care. Review and maintains safety logs., • Interfaces with outside support agencies in higher risk situations in conjunction with the crisis manager and/or safety director, • Accurately analyzes reports and records incidents across the Plymouth portfolio to assist in internal and external investigations, trend analysis, and Plymouth's incident reduction goals., • .Checks all radios at the start and end of all shifts, • Provide support for Payee Program Check distribution when requested, • Shares information for Crisis Manager either in person or via email during shift., • Communicates safety & security needs or potential improvements needed at Plymouth buildings to Building Management and the Crisis Intervention Manager., • Maintain confidentiality and privacy with respect to resident information and compliance with regulatory requirements when assisting in gathering resident information., • Attends and participates in regular staff and team meetings., • Practices a cooperative work approach and promotes teamwork among co-workers., • Performs additional duties as assigned by the Crisis Intervention Manager, Director of Safety, Chief of Supportive Housing and Deputy Director of Permanent Supportive Housing as needed. ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience) Education: High school diploma, GED certificate or an equivalent combination of education, and relevant work experience. Experience: 1+ years’ experience in Security Operations Knowledge, Skills and Abilities: • Able to communicate and work effectively with a diverse group of voices., • Ability to communicate effectively with residents and the public and always maintain professional boundaries with residents., • Think and act quickly and effectively in emergencies. Analyze situations accurately and make appropriate decisions in a timely manner., • working with individuals demonstrating the effects of trauma, substance use or behavioral health challenges., • Demonstrated ability to work with diverse populations., • Ability to work independently and with confidence in various environments as well as effectively in a team environment., • Ability to stay calm and work effectively in a dynamic and potentially challenging environment, where personal safety or safety of others may appear at risk., • Ability to perform a variety of duties, often changing from one task to another., • Excellent written and verbal communication skills., • Experience with diverse, low-income, homeless, or special needs population., • Previous employment in social services, supportive housing, or mental health., • De-escalation & conflict intervention skills This is a full-time position with benefits. Join us and be a catalyst for positive change! Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law. The Job Description provided by Plymouth Housing outlines the essential functions and qualifications of the described role to the best of our ability. While it provides a comprehensive overview, it does not encompass every duty, responsibility, or qualification associated with the position. We recognize the need for flexibility and reasonable accommodation, and therefore, this document is subject to modifications to meet individual needs as appropriate. It is important to note that this Job Description does not constitute a contractual agreement. Swing shift: 4 pm to 12 am, Tuesday to Saturday with Sunday & Mondays off.

Job DescriptionSalary: $119,140 - $160,580 Title: Director, Special Projects Location: Seattle, WA; In person & eligible for telework Organizational Overview The King County Regional Homelessness Authority (KCRHA) is a public administrative agency created by an interlocal agreement between the City of Seattle and King County. KCRHA is responsible for unifying, coordinating, and administering the funding of emergency services for people experiencing homelessness to provide oversight and accountability. Our mission is to administer effective, performance-based homeless services to support a high-functioning homelessness crisis response system to significantly decrease the incidence of unsheltered homelessness across King County using equity and social justice principles. Crisis response includes services that support those who are not yet in permanent housing such as: Emergency shelter, Transitional Housing, Tiny Home Villages, Rapid Re-Housing, Day Centers, and Severe Weather shelter. Team Overview The Programs Department is responsible for managing homelessness services contracts, conducting procurements for homelessness services in King County, administering the Coordinated Entry System, fulfilling the functions as the Continuum of Care Lead Entity, and overseeing the activation of homelessness services capacity increases during emergencies, such as severe weather. The Director of Special Projects serves in a leadership capacity on this team and manages KCRHAs programmatic initiatives, including grant applications and oversight, site planning and development, and other special projects. The Emergency Operations Team reports to the Director of Special Projects. Flexibility and cross-functional collaboration are key skills that contribute to the team's success. Role Description The Director of Special Projects works directly with the Chief Program Officer to oversee and manage a variety of projects on behalf of KCRHA clients and execute high-profile projects that are critical to the agency's mission. This role requires a passion for ending homelessness, outstanding critical thinking, analytical and interpersonal communication skills, strong planning and project management experience and develop valuable results. The Director has experience assisting with developing and implementing homeless programs and systems or housing/homeless policy development. This role oversee Emergency Operations Team (severe weather and similar emergency responses) and works collaboratively with other divisions in the Programs Department and KCRHA-wide teams. The Director will be a member of the Programs Department Leadership Team. Accountabilities • Serve as overall program lead for homeless project planning efforts. This may include leading Executive and council-requested projects and working with local jurisdictions on homeless response efforts., • Incorporate equity and social justice principles and approaches in KCRHA planning and special projects work., • Serve as a resource for the Program and Performance Department, addressing program implementation issues including financial and staff resource needs, internal/external conflicts, and needed program changes., • Build relationships and maintain good communication with community stakeholders and institutional partners, working together to achieve common goals., • Lead and participate in meetings with key stakeholders, including local community members, elected officials, housing, and service providers., • Collaborate on contract management, training, community engagement, data collection and analysis, and promoting equity, customer service, and accountability with numerous teams in KCRHA, including the Emergency and Housing Services Division; the Coordinated Entry Team, Finance Department, Research and Data Department, and the Ombuds Office., • Oversee the budgets of special projects, including the Encampment Resolution Program funded by the Washington Department of Commerce and work with fiscal staff and the Chief Programs Officer to monitor the fund sources, analyze/project availability of funds into the future, and propose revisions to budget/policy., • Supervise, mentor and provide support (especially during severe weather activations) for Emergency Operations staff by establishing work goals and objectives. Ensuring professional development, performance reviews, and as-needed disciplinary activities. Makes recommendations to the Chief Programs Officer regarding personnel actions., • Perform other duties as Minimum Requirements • Fluency in equity and racial justice concepts and language, understanding their privilege and power, and can bring equity impact analysis to life in the context of their tasks., • 7+ years of experience operating or managing, including in a governmental setting, homelessness services programs., • 3+ years of supervisory experience, including managing a team simultaneously working on multiple facets of a Team matrix management experience is helpful., • Project management experience with demonstrated success in implementing high-profile, complex homelessness services programs under tight timelines., • Demonstrated ability to work collaboratively with multiple stakeholders, including elected officials, diverse community stakeholders, nonprofit partners, and jurisdictional staff., • Excellent oral and written communication skills including the ability to communicate effectively and work with people from various cultural backgrounds., • Strong facilitation and negotiation skills, and the demonstrated ability to develop partnerships with stakeholders to build consensus and develop solutions to issues and, • Experience working with federal funding sources (local, state, and federal), particularly those focused on the homeless response system., • Ability to work with creativity and flexibility, both independently and as a team member; to work under deadlines and on several tasks simultaneously; and to organize and prioritize quickly in response to changing needs. Additional Requirements • Experience with government and community stakeholders in King County, • Valid Washington State Driver's License, • Ability to travel up to 10%, in state and out-of-state, • Demonstrated ability to lead program This includes successfully working with staff and external stakeholders on new programs, from design through implementation and continuous evaluation, • Ability to operate in a politically sensitive environment, with nuance and attention to detail, • A high level of customer service orientation and attention to detail, accuracy, timeliness, • Ability to provide and accept feedback, • Ability to work in and across several communication platforms, including social networks and cloud-based systems, • Must be able to lift up to 15 pounds at times Benefits The KCRHA offers a comprehensive benefits package. Health:Medical, dental, and vision coverage. Insurance:Life insurance and Long-Term Disability (LTD) coverage. Retirement:Pension and Deferred Compensations Plan for eligible employees. Paid Time Off:Unlimited vacation,96 hoursof paid sick and safe leave, 12 official holidays, and 2 personal holidays. Employee Assistance Program (EAP):Confidential support for personal and work-related challenges. Commuter Benefit:Subsidized ORCA card. EEO Statement The KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, sexual orientation, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition,The KCRHAwill provide reasonable accommodation for qualified individuals with disabilities.

Job DescriptionSalary: $42.34 - $53.87 Title: Coordinator, Budget and Administration Classification: Full-time; Non-Exempt; Represented by Protec17 Location: Seattle, WA; Hybrid Organizational Overview The King County Regional Homelessness Authority (KCRHA) is a public administrative agency created by an interlocal agreement between the City of Seattle and King County. KCRHA is responsible for unifying, coordinating, and administering the funding of emergency services for people experiencing homelessness to provide oversight and accountability. Our mission is to administer effective, performance-based homeless services to support a high-functioning homelessness crisis response system to significantly decrease the incidence of unsheltered homelessness across King County using equity and social justice principles. Crisis response includes services that support those who are not yet in permanent housing such as: Emergency shelter, Transitional Housing, Tiny Home Villages, Rapid Re-Housing, Day Centers, and Severe Weather shelter. Team Overview The Finance Division is responsible for developing strategies related to homelessness that are funded by grants.This includes overseeing organizational and grants compliance for KCRHA, which involves managing budgets, accounting, contracts, compliance, and risk management. The Finance Division works closely with all divisions within KCRHA, including the Office of the CEO, to ensure alignment with the organization's overall strategy and goals. This division plays a crucial role in supporting KCRHA's mission to deliver high-quality, customer-centered services to members of the Seattle/King County community. Role Description As part of the Finance Team, the Coordinator will perform a wide variety of professional-level budget and financial analysis tasks, will participate in the financial planning, funding allocation, and spending monitoring, and will assist in the daily operations of the finance team. Areas of responsibility include grants management, project funding analysis and spending monitoring, entity level budget, other financial analysis, and other reporting assistance. This position is responsible for financial analysis, accounting, reporting, cost controls, and must understand federal and state funding regulations. This position will help manage KCRHAs budget, prepare recommendations for budget proposals, presentations, amendments, and prepare responses to funder requests for financial analysis and reporting. Accountabilities Financial Planning and Analysis • Compile administrative, programmatic, direct, and indirect funding data as requested in response to requests from management team, funders, and external providers., • Analyze and interpret financial data and recommend changes to improve systems and financial performance., • Assist in establishing, implementing and maintaining internal controls and policies and procedures around budget and financial planning and management., • Participate in implementing and enhancing automated fund accounting and grants management systems in accordance with Generally Accepted Accounting Principles and applicable Federal, State, County and City regulations., • Work with the internal team to report timely, accurate, and transparent provider spending analysis., • Prepare and distribute regular financial reports, including monthly, quarterly, and annual summaries., • Support the work of the Contracts, Compliance and Finance Managers to ensure expenditures comply with funding requirements., • Utilize financial modeling to support Executive Management decisions., • Develop key performance indicators (KPIs) to measure financial performance., • Coordinate various financial planning activities, including the development of spend-down projections by program, department, personnel, cost category and administrative cost category, among other variables., • Research Federal, State, County and City laws and regulations for expenditure allowability and grant compliance., • Assist with internal and external audits., • Assume other responsibilities as designated by Finance division leadership team, such as cash flow projection. Budgeting • Work with the Finance and Operating leadership team to develop internal and external budget tools, procedures, and templates reflecting the business needs of KCRHA and its funders., • Work with funder, departmental, and executive personnel to review accounting documents and determine if internal expenditures are in accordance with specific eligibility or allowability criteria associated with various funding sources., • Work closely with team members within the organization to reconcile account balances related to grants, contracts, and special projects., • Prepare monthly budget vs actuals reports and analyses of KCRHA expenditures by department and program in the preparation and implementation of cost allocation plans for divisions and administrative activities., • Direct and coordinate Internal and external budgeting and planning activities, including budget formulation, monitoring, and presentation., • Participate in the review and approval of all budgetary and finance related sections of Contracts, RFPs, and technical submissions for or from KCRHA pass-through contractors., • Coordinates biennial and mid-biennial budget reviews, budget amendments, and the annual carryforward process. Administrative • Prepare budget and fiscal presentations, spreadsheets, mass mailings, key documents and other special projects., • Develop Internal and External Budget tools, dashboards, procedures, and templates., • Work directly with counterparts in funder agencies to develop an understanding of information and reporting needs and create responsive feedback loops for long-term sustainability of these relationships., • Attend Council Budget Committee meetings, relevant meetings with community-based organizations, other government agencies and partners and summarize critical information and data for internal analysis and assessment., • Support system implementation, ongoing maintenance, and perform system data verification and reconciliation activities., • Other duties as assigned. Minimum Requirements • Fluency in equity and racial justice concepts and language, understanding their privilege and power, and can bring equity impact analysis to life in the context of their tasks., • 3+ years of progressive experience in accounting, financial forecasting, budget development or budgetary analysis within a government agency or large federally funded nonprofit organization., • Degree in Accounting, Finance, Business Administration, Public Administration, or a related field. Certification or advanced coursework in governmental accounting or public budgeting (e.g., CPA, CGFM, CPFO)., • Strong quantitative, analytical, and financial reporting skills with exceptional attention to accuracy and detail., • Proficiency in Microsoft Office (especially Excel) and familiarity with fund accounting systems (e.g., Oracle products)., • Understanding of applicable federal laws, regulations, and OMB Circulars (A-110, A-122, A-133) and 2 CFR Part 200., • Experience managing or analyzing federal and non-federal grants (e.g., HUD CoC, ESG, CDBG)., • Excellent written and verbal communication skills, including the ability to prepare and present financial information clearly., • Demonstrated ability to work independently and collaboratively in a fast-paced, equity-driven environment., • Ability to work onsite at least three (3) days per week. Additional Requirements • Experience with government and community stakeholders in King County, • Valid Washington State Driver's License, • Ability to travel up to 10%, in state and out-of-state, • Experience using data visualization or business intelligence tools (e.g., Power BI, Tableau), • Ability to provide and accept feedback, • Ability to work in and across several communication platforms, including social networks and cloud-based systems, • Must be able tolift upto 15 pounds at times Benefits The KCRHA offers a comprehensive benefits package. Health:Medical, dental, and vision coverage. Insurance:Life insurance and Long-Term Disability (LTD) coverage. Retirement:Pension and Deferred Compensations Plan for eligible employees. Paid Time Off:Unlimited vacation,96 hoursof paid sick and safe leave, 12 official holidays, and 2 personal holidays. Employee Assistance Program (EAP):Confidential support for personal and work-related challenges. Commuter Benefit:Subsidized ORCA card. EEO Statement The KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, sexual orientation, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition,The KCRHAwill provide reasonable accommodation for qualified individuals with disabilities.

Job DescriptionWHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. ABOUT THE ROLEThe Chief Engineer as a team leader is responsible for maintenance, operation, and repair of all vessel systems onboard ships. (Electrical, mechanical, hydraulic, pneumatic, HVAC & refrigeration) The Chief Engineer works and supervises the Assistant Engineers. The Chief Engineer works 12 hours per day: approximately 6 weeks on, 6 weeks off rotational schedule. RESPONSIBILITIES:Repair and Maintenance • Maintains the ship in a state of readiness at all times., • Assigns duties and examines work for exactness, neatness and conformance to policies and procedures., • Prepare reports and communicated with captain in daily basis., • Maintains potable water and halogenation system onboard the vessel., • Maintains black water/gray water/waste tanks, treatment, and testing program., • Monitors and ensures completion of all deficiencies noted in Cabin Maintenance Notebook., • Oversees all bunkering operations and ensures safety and environmental compliance., • Maintains systems including engineering, deck and hotel following preventative maintenance program on daily, weekly and monthly basis with the support of the Assistant Engineer.Supervisory, • Directly supervises the Assistant Engineer and Engine Mechanics., • Assigns tasks to the Engine Mechanic and Assistant Engineer., • Monitors and counsels work performance of the Engine Mechanic and Assistant Engineer throughout the year and conducts annual written performance evaluations., • Trains all new and relief Chief Engineers, Engine Mechanics, and Assistant Engineers. Administrative, • Keeps vessel maintenance records, inventories and voyage status reports. Makes proposals for maintenance and repair projects., • Maintains up to date logs for all equipment, and uses NSE to track planned and unplanned maintenance., • Creates material requisitions in NSE, and uses NSE to log their arrival to the vessel., • Communicates with the Ship Superintendent on a weekly basis., • Operates onboard computer using standard and customized software applications., • Prepares thorough turnover notes for the relieving Chief Engineer, and completes a turnover discussion before disembarking., • Oversees compliance with the annual operating budget, inventory, and requisitions regarding equipment maintenance under the guidance of the Ship Superintendent., • Maintains compliance ofTechnicalsystems onboard with the CDC Vessel Sanitation Program (VSP) and Alaska Department of Environmental Conservation (ADEC) regulations., • Familiar with international, federal, state, and local regulations regarding environmental regulations and works with the bridge team to maintain compliance. Liaise with the Expeditions team for any National Parks or local native (i.e. First Nations) environmental regulations. Safety and Security, • Follows company safety and pollution prevention policies and procedures and will request supervisory assistance/guidance when necessary., • Conducts periodic inspections to ensure that crew observes regulations pertaining to safe vessel operation., • Prepares the vessel for all U.S. Coast Guard annual dry-docks and other inspections in conjunction with Port Engineer., • Participates in shore side training as required by the company., • Maintains familiarity with the ISM Code and requirements., • Maintains familiarity with all duties under the company Safety Management System including Emergency Response activities.DESIRED SKILLS AND QUALIFICATIONS, • Maritime Engineering School Graduate in good standing and/or a Designated Duty License, or equivalent,, • 2 years experience as Engineer on 500-ton vessels, preferred., • Strong knowledge of diesel propulsion and electricity generating systems. Also should have knowledge of support systems such as fuel centrifuges, pumps, hydraulics, pneumatics, water makers, hotel systems, plumbing, refrigeration, heating, and air conditioning., • Proficient user of computer systems, with the ability to utilize MS software applications in a Windows environment., • Ability to analyze and interpret drawings., • Professional demeanor; ability to use appropriate levels of tact and courtesy., • Must be a self-starter, able to handle multiple tasks, work with little supervision and work in confined spaces., • Strong time management skills; able to handle multiple tasks, set priorities and meet deadlines., • Crisis management; work well under pressure, act quickly and decisively using sound judgement., • The Chief Engineer will have some guest contact and must be professional and have the ability to present information and respond to questions., • Ability to read, analyze and interpret professional journals, technical procedures, or governmental regulations., • Must be able to provide concise and clear reports as required.Licenses/Certificates, • USCG DDE 4000 required., • Chief Engineer < 4000 HP STCW endorsement required., • EPA Section 608 Technician Type 1 Certification required., • Current First Aid/CPR certification required., • Valid TWIC card required., • Valid US Passport required., • Valid USCG Medical Card per STCW standard (2 years) required., • STCW Basic Safety Training (BST) required., • STCW Crowd Management (CM) required., • STCW Crisis Management and Human Behavior (CMHB) required., • STCW Medical Care Provider required., • STCW Proficiency in Survival Craft and Rescue Boats Other than Fast Rescue Boats (PSC or PSC-Limited) required., • STCW Vessel Personnel with Designated Security Duties (VPDSD) required., • STCW Advanced Fire Fighting (AFF) Certification required. What We Offer, • Target base salary for this role based on experience and vessel: $489 - $500 daily rate + bonus, • Vacation Pay (10% of the daily rate for each day worked), • 7 Paid Holidays, • Health insurance including Medical, Dental, Vision, • 401(k) plan with employer match, • Room and board when scheduled, • Travel Day Pay, • Travel Expenses Paid, • Travel benefits for employees and their family, • Uniforms Provided, • Training Opportunities, • Short Pay

Job DescriptionDescription: Position Title: Crisis Specialist of 988 Type: Part-time and full-time shifts available Location: Fully Remote, must be located in WA State Payrate: $26.01 per hour. Union Representation: OPEIU Representation Call Team, Swing Schedules: (4pm-12 am) Fri - Tues Candidates must be located in WA state to be considered. PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide & Crisis Lifeline via phone, online chat, and/or SMS text. We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction. QUALIFICATIONS AND EXPERIENCE NEEDED: • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Knowledge of King County Public Mental Health System., • Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals, • Evidence of technical proficiency and ability to work effectively in a fast-paced environment., • Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently., • Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES 988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT 1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures., 2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner., 3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts., 4. Provide 988 contacts with risk reduction and safety/action planning., 5. Sets appropriate limits with difficult 988 contacts., 6. Exhibits patience and responds to difficult 988 contacts with sensitivity., 7. Smoothly integrates supervisory direction into 988 contacts., 8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.), 9. Alerts shift clinicians when identified contact presents indications of possible mental disorder., 10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., 11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed., 12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality., 13. Provide detailed and thorough documentation for all 988 crisis contacts., 14. Adheres to confidentiality policy., 15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures., 16. Adhere consistently to contact management guidelines and all organization policies and procedures., 17. Must complete new hire orientation and all required training within 30 days of hire. SERVICE DELIVERY 1. Skillfully uses technology and online directories to access resources., 2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate., 3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics. 988 CALL DOCUMENTATION 1. Performs thorough and accurate collection of 988 contact demographic information., 2. Appropriately codes 988 contact’s concerns, summation of interaction, and disposition, including referral information, in the electronic health record., 3. Properly uses all other forms and on-shift resources correctly. PROFESSIONAL DEVELOPMENT • Participates in program and organization staff meetings. 1. Vibrant/988 Suicide and Crisis Lifeline Program Standards a. Call Abandonment rate 5% or less. b. Call Answer Rate within 20 seconds. 2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics., 3. 988 Crisis Specialists will maintain an available rate >85% during scheduled shift. QUALITY AND QUANTITY OF WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients., 5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time., 6. Makes appropriate use of supervisor and clinicians., 7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance., 8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way., 9. Attends virtually and in-person to complete all training as assigned., 10. Attends all staff meetings as assigned. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionDescription: Position Title: Crisis Specialist of 988 Type: Part-time and full-time shifts available Location: Fully Remote, must be located in WA State Payrate: $26.01 per hour + $2/hr. GY shift differential. Union Representation: OPEIU Representation Call Team, GY Schedules: (12 am- 8 am) Thurs-Mon Candidates must be located in WA state to be considered. PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide & Crisis Lifeline via phone, online chat, and/or SMS text. We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction. QUALIFICATIONS AND EXPERIENCE NEEDED: • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Knowledge of King County Public Mental Health System., • Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals, • Evidence of technical proficiency and ability to work effectively in a fast-paced environment., • Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently., • Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES 988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT 1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures., 2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner., 3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts., 4. Provide 988 contacts with risk reduction and safety/action planning., 5. Sets appropriate limits with difficult 988 contacts., 6. Exhibits patience and responds to difficult 988 contacts with sensitivity., 7. Smoothly integrates supervisory direction into 988 contacts., 8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.), 9. Alerts shift clinicians when identified contact presents indications of possible mental disorder., 10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., 11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed., 12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality., 13. Provide detailed and thorough documentation for all 988 crisis contacts., 14. Adheres to confidentiality policy., 15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures., 16. Adhere consistently to contact management guidelines and all organization policies and procedures., 17. Must complete new hire orientation and all required training within 30 days of hire. SERVICE DELIVERY 1. Skillfully uses technology and online directories to access resources., 2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate., 3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics. 988 CALL DOCUMENTATION 1. Performs thorough and accurate collection of 988 contact demographic information., 2. Appropriately codes 988 contact’s concerns, summation of interaction, and disposition, including referral information, in the electronic health record., 3. Properly uses all other forms and on-shift resources correctly. PROFESSIONAL DEVELOPMENT • Participates in program and organization staff meetings. 1. Vibrant/988 Suicide and Crisis Lifeline Program Standards a. Call Abandonment rate 5% or less. b. Call Answer Rate within 20 seconds. 2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics., 3. 988 Crisis Specialists will maintain an available rate >85% during scheduled shift. QUALITY AND QUANTITY OF WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients., 5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time., 6. Makes appropriate use of supervisor and clinicians., 7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance., 8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way., 9. Attends virtually and in-person to complete all training as assigned., 10. Attends all staff meetings as assigned. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job Description About Panorama Panorama is a platform for social change driven by audacious thinking, radical collaboration, and bold action. We help our partners navigate multiple pathways from vision to impact based on their needs. Our mission is to maximize social impact by partnering with visionary leaders to co-develop solutions to change systems. Panorama’s value proposition is helping partners to operate in smarter, more impactful, and more efficient ways. Panorama’s values are built on four core principles: • Vision: See the big picture and examine all angles, • Integrity: Maintain trust and strive for excellence, • Partnership: Collaborate and foster meaningful relationships, • Panorama Global, a social impact nonprofit that empowers changemakers through radical collaboration,, • Panorama Strategy, a social purpose consultancy that accelerates progress for partners through audacious thinking, and, • Panorama Action, which mobilizes voices and resources through bold action. Position Summary The Enterprise Risk Manager is responsible for developing and maintaining the identification, tracking, mitigation, and communication of enterprise risk for Panorama Global. Key areas for the role include risk management, entity compliance, data protection, cybersecurity, record retention, insurance, and state registrations. The Enterprise Risk Manager will support strategic decision-making by the Leadership Team and help inform organizational objectives and priorities based on collected risk assessments – presenting both opportunities and challenges. As a member of Panorama's Operations Team, this role will work across Panorama organizations and closely with Business Strategy & Operations, Finance, Financial Planning & Analysis, Grants and Contracts and PACT (People and Culture Team.) This exempt, full time position reports to the Vice President, Finance. Candidates must be based in one of Panorama’s hub cities (Seattle, Denver, Washington, DC, and New York City). For Seattle and NYC, employees are expected to work in the office four days per week starting in 2026. In Washington, DC and Denver, this requirement will go into effect once the offices are established no earlier than Q4 2026. Essential Duties & Responsibilities Enterprise Risk Management * Design, implement, and continuously improve the organization’s risk management framework to align with strategic objectives and regulatory requirements. * Identify, assess, and monitor enterprise-wide risks including financial, operational, strategic, compliance, and reputational risks. * Develop and maintain risk registers, dashboards, and Key Risk Indicators (KRIs) to track exposure and mitigation progress. * Assist in preparation of comprehensive risk reports to senior leadership, the Board, and Audit & Finance Committee. * Coordinate with Associate Director, Grants & Contracts when appropriate to identify and resolve compliance and risk issues presented by agreements (including but not limited to permissible 501(c)(c) charitable activities, lobbying/political activity, fundraising, funding from governmental entities, and high-risk activities potentially impacting corporate insurance coverages.) * Support development, implementation, and maintenance of enterprise trademark strategy. Operations and Policy Management * Oversee organizational policies in data protection, cybersecurity, internal controls, record retention, urgent matters response and more. * Coordinate implementation of record retention and destruction practices across teams, including schedule tracking and routine clean-ups. * Manage international entity governance and compliance under the direction of VP, Finance. * Administer enterprise insurance programs, state registrations and charitable registrations, including serving as primary point of contact and maintaining organizational compliance calendars. Compliance and Governance * Conduct first-level legal reviews and collaborate with external legal counsel and internal teams on key risk and compliance matters. * Act as point of contact for data protection inquiries and GDPR compliance; ensure compliance with applicable laws, regulations, grant requirements and industry standards. * Support business continuity planning, crisis management, staff training and emergency response efforts. * Coordinate allocations and compliance requirements between the member organizations of the Panorama Group. * Assist Board and Audit & Finance Committee governance activities including preparation of materials, Board resolutions, annual conflict of interest review and maintaining organizational records. * Partner with Director, Fiscally Sponsored Programs to ensure sponsored project compliance. Continuous Improvement * Benchmark ERM practices against sector standards and leading non-profit frameworks. * Recommend and assist with implementation of improvements to strengthen organizational resilience, sustainability, and accountability. Organizational Engagement & Participation * Exemplify qualities of Panorama’s Values, Culture and Mission as an impact player who • Embraces everyday challenges and ambiguity as opportunities to lean in and take action,, • Demonstrates curiosity and commitment to asking questions, learning, and adapting,, • Commits to adding value to their team and to Panorama, and Actively contributes to the enhancement of Panorama’s culture by participating in organizational and team activities such as committee volunteerism, coffee chats, and other initiatives. * Serve as an organizational brand ambassador by representing the organization externally. * Contribute to process improvements and service/practice enhancements to advance our platform for social change. * As needed, provide timely inputs for co-design and development of initiatives, proposals, briefings/debriefs, reports, and knowledge sharing efforts. * Ensure accurate and timely entry of data and other information into systems such as Salesforce, SharePoint, Harvest, Lattice, and Certify. * May manage Individual Contributors and/or Interns, ensuring Panorama’s performance management concepts are upheld, and supporting their professional development and learning. * Participate in and actively contribute to internal Learning & Development opportunities, including People Managers training sessions. Typical Knowledge, Skills, and Abilities * Minimum of 6-8 years of progressive experience in risk management, internal audit, compliance or operations – ideally within a nonprofit, NGO, or mission-driven organization. * Strong understanding of enterprise risk management frameworks (e.g., COSO ERM, ISO 31000) and their application in non-profit settings. * Familiarity with legal frameworks governing organizations exempt from taxation under Section 501(c)(3) of the Internal Revenue Code. * Familiarity with non-profit financial management, grant compliance, and program evaluation. * Familiarity with data privacy regulations (GDPR, CCPA, etc.). * Experience maintaining tracking systems, registers, or dashboards. * Experience implementing organizational policies and procedures across teams. * Excellent analytical, strategic and problem-solving abilities. * Outstanding communication and interpersonal skills with the ability to engage leadership, staff, and board members. * Exceptional project management and organizational skills, including meticulous attention to detail and the ability to balance workload under deadlines and with multiple priorities. * High ethical standards and commitment to the organization’s mission and values. * Change and crisis management experience. Desired Qualifications * Bachelor’s degree in Business Administration, Risk Management, Non-profit Management or Finance. * Experience in grant-funded program management, donor compliance, or organizational governance is strongly preferred. * Experience in compliance for multi-entity organization * Certified Risk Manager (CRM), Certified Internal Auditor (CIA) or related professional certification preferred. This job description may change as our team continues to grow and evolve – we hope you will be excited to evolve with us as we scale and increase our impact. Compensation & Benefits The starting salary for this role is $90,000-$102,000. When determining an initial offer, we carefully consider these factors: candidate skills and experience; room for growth within the band; and internal equity across the team. Alongside salary, we offer a comprehensive benefits package including: * Flexible paid time off * 10 paid holidays per year, plus an organization-wide Winter Break * Up to 95% employer-paid monthly premiums for employee medical coverage (depending on plan selected) * 401(k) safe harbor plan, with employer contribution equal to 3% salary with immediate vesting * Up to 12 weeks fully paid family/medical leave (eligible after 1 year of employment) * ... And more! Visit our Careers Page for our full list of benefits How to Apply Interested candidates should submit a resume and cover letter through our Careers Page Portal at panoramaglobal.applytojob.com/apply. Applications will be reviewed on a rolling basis; the position will stay open until filled. Panorama is committed to creating a diverse team and is proud to be an equal opportunity employer. We know that representation matters in the workplace and with our partners; to that end we are committed to a hiring process grounded in equity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, citizenship or immigration status, national origin, caste, genetic information, gender identity, gender expression, sexual orientation, marital status, veteran status, political ideology, the presence of any physical, mental, or sensory disability, age, or any other status or characteristic protected by federal, state, or local law. Panorama complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People & Culture team at In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Panorama participates in the federal E-Verify system. All candidates should review the E-Verify Participation at: * And review the Right to Work posters for more information at: * The final offer will be contingent on the completion of a successful background check. Powered by JazzHR LujiiL7aXC

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Position Overview We are seeking a Privacy and Compliance Manager to lead and oversee all aspects of our privacy and data protection compliance programs. This role is key to maintaining our global reputation for transparency, integrity, and security in handling customer and partner data. The ideal candidate has deep experience with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and New York SHIELD Act, and will work cross-functionally with legal, engineering, product, and customer-facing teams. Key Responsibilities • Serve as the designated privacy and security officer under GDPR and lead compliance initiatives for CCPA/CPRA, NY SHIELD Act, and other emerging privacy laws., • Own and maintain the company's Record of Processing Activities (ROPA) and ensure its accuracy and availability., • Lead internal privacy impact assessments (PIAs) and data protection impact assessments (DPIAs)., • Develop, maintain, and implement company-wide privacy policies, procedures, and training programs., • Oversee and guide contractual data privacy reviews, including Data Processing Agreements (DPAs), Standard Contractual Clauses (SCCs), and vendor privacy addenda., • Act as the primary point of contact for EU/EEA Supervisory Authorities, Data Subjects, and external auditors., • Monitor global legal and regulatory developments and proactively assess their impact on company operations., • Advise product and engineering teams on privacy-by-design and default principles in the development of new features., • Collaborate with the Information Security team to ensure alignment between privacy and cybersecurity protocols., • Lead or support the company's response to data subject access requests (DSARs) and personal data breach incidents., • Assist with cross-border data transfer strategies, including adequacy assessments and transfer impact assessments. Qualifications • 8–10 years of relevant experience in privacy, data protection, or regulatory compliance, with a strong track record in GDPR and U.S. state privacy laws., • Experience working with technology-driven companies or in SaaS, logistics, or supply chain sectors preferred., • Strong understanding of international data privacy frameworks, including GDPR, CCPA/CPRA, NY SHIELD Act, and evolving global laws., • CIPP/E, CIPP/US, CIPM, or other IAPP certifications strongly preferred., • Demonstrated experience leading privacy programs or audits within a high-growth or international company., • Excellent legal, business, and technical judgment, with strong stakeholder management skills., • Proactive, collaborative, and capable of working autonomously and across global teams.

Job Description Pay: $20-$21 hourly As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to. A Day in the Life • Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates., • You will be the face of Carvana to our associates, our vendors, and anyone visiting a site., • Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue., • Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns., • Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you., • Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components., • Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed., • De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, "we are all in this together"., • Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot., • Utilize our Safe and Secure Application (SAS App) and RFID Technology., • Deliver a service first approach in everything you do., • Full-Time hourly Position with a competitive wage., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development., • Unit Loss Rate versus Plan, • Safe and Secure App Execution, • Inventory Control/Accuracy and Tracking, • Safety Incident Performance, • 1-2 years of experience within a customer service environment, • Strong verbal and written communication skills, • Proven track record of strong decision-making in a complex environment, • Ability to relate well with others and establish strong working relationships, • Ability to organize, plan, and execute multiple tasks in a fast-paced work environment, • Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology, • Previous experience supporting an OSHA program – Safety Team To be able to do your job at Carvana, there are some basic requirements we want to share with you: • Must be able to read, write, speak and understand English, • Must be at least 18 years of age, • This job position is designated as a safety-sensitive position, • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels, • Must be able to carry and transport up to 60 pounds up to 20 feet, • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance, • Requires excellent visual acuity and manual dexterity, • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment, • Requires frequent driving and computer data entry, • Must adhere to regular and predictable attendance About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Employee Assistance Program (EAP) Dedicated Management Consultant Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like General Mills, Guardian, Bain, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion. The Dedicated Management Consultant role is a unique and exciting opportunity to support workplace services, provide management consultations, coordinate and call upon affiliate providers or onsite counselors, present training and CIDs, manage expatriate readiness interviews and case manage mandatory Drug Free Workplace referrals. This role will report to the Spring Health Clinical Manager. The Dedicated Management Consultant is responsible for supporting Employee Assistance services at customer locations that do not have an Onsite EAP Counselor and provides virtual backup to the Onsite EAP Counselors at domestic sites. The Consultant responds to consultation requests and service inquiries from managers and human resource partners, coordinates the expatriate pre-assignment interview process, supports the Drug Free Workplace program, and assists with other EAP initiatives. This is a fully virtual role so you must have access to reliable internet and phone connectivity. This role is remote, Monday - Friday, either 10am - 6pm EST or 11am - 7pm EST. However, some flexibility to shift both start and finish times earlier in the day will be required. What you'll be doing: • Provide virtual consultation services to managers and HR partners on a range of behavioral health and workplace related topics or concerns, • Respond to initial leadership contacts and inquiries for services - receive request, assess situation, determine appropriate course of action including coordination with Onsite EAP Counselors, • Develop relationships with site assigned HR, and cross functional key stakeholders, • Provide awareness of EAP and coordinate promotional activities and communications with local contacts, • Coordinate site specific activities (benefit fairs, wellness activities, etc.) and ensure visiting affiliate counselors are prepared to represent the EAP, • Organize EAP employee orientations, supervisor trainings, seminars, and webinars on a variety of EAP and behavioral health topics, • Provide support and staffing for critical incident response and crisis intervention, threat assessment referrals, and fitness for duty evaluations. Provide follow up after supporting a significant onsite event., • As assigned, participate in Threat Management Team meetings to represent the EAP and consult on general mental health concerns, • Provide case management for US employees and their families preparing for international assignments. Coordinate EAP relocation interviews and act as liaison with employee/family members, assigned EAP Counselor and EAP Managers. Review process with employee, handle Release of Information and pre-interview forms, assure timely interviews and completion of clinical summaries, and adhere to assigned deadlines, • Provide case management for mandatory Drug Free Workplace Program referrals, • Complete documentation timely and with accuracy following risk management and regulatory requirements, • Track daily activities and provide data, • Attend monthly Supplier Integration meetings, • Complete other duties as assigned What we expect from you: • LPC, LCSW, LMFT, or Psychologist with minimum of 5 years experience (independent licensure required). You have an unrestricted license to practice psychotherapy; We are not able to accept applications from anyone requiring licensed supervision., • EAP experience, including consultation with leaders on disruptive workplace events, mental health, substance use, and job performance concerns, • SAP qualified preferred, • CEAP certification preferred, • Supervisory experience and/or experience working with management and human resource professionals preferred, • Demonstrated SUD experience, • Experience working with diverse populations (bilingual preferred), • Tech and computer savvy: comfortable adopting new technologies and platforms, and efficient in tech-related tasks, • Excellent written and verbal communication skills, • You have training and experience in delivering management consultation, management referral, critical incident response, and case management, • Experience working with expatriates, preferred, • Understanding of Drug Free Workplace policies, preferred, • You are comfortable with providing safety planning, crisis management, and intervention during risk scenarios, • You are committed to high quality documentation of service delivery that is completed in a timely manner Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Supportive Services Case Manager LOCATION: Martin Court and Tyree Scott - 6188 4th Ave. South, Seattle and 4000 MLK Jr. Way South, Seattle POSTING DATE: 11/26/2025 REPORTS TO: Supportive Services Manager HOURS: Full-time, 40 hours per week, Monday-Friday 9AM-5:30PM, includes some on call evenings and weekends PAY RANGE: $29.20 - $34.61 per hour POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities. Responsibilities: Information and Referral/Case Management • Build effective relationships with tenants., • Provide information and referral to residents, including through distribution of written material., • Maintain updated information tools for tenant use in accessing community resources., • Formally and informally assess tenants as to current level of functioning and social service needs., • Offer case management for selected residents, either referred by building management as at risk of eviction or self-identified., • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible., • Coordinate with local agencies to provide services that meet the needs of LIHI residents., • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for residents., • Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups., • Produce needed written materials, including community newsletters., • Participate in staff meetings and planning sessions., • Report regularly to Supportive Services Supervisor on programmatic issues., • Maintain records of activities and contacts with tenants/agencies and case management records., • Complete other records and reports appropriate to the position as directed., • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI., • Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings., • Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts., • Bachelor degree in Social Work or related field, or Associate degree with 3 years of experience., • At least two years experience working with a diverse population., • Ability to work well with community agencies and resources., • Excellent written and verbal skills., • Current Washington State driver’s license., • Computer experience., • Must pass background check and drug screening test. Physical Requirements for this position can be found here. Benefits for this position (pro-rated for part time employees) * Generous vacation and sick leave * 10 paid holidays and 1 floating holiday * Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) * Employer-Paid Life and AD&D Insurance * 401k offered for unionized employees (through OPEIU8) * 403b offered for non-union employees * Employee Assistance Program * Travel Assistance Program * Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday 9AM-5:30PM, includes some on call evenings and weekends Full-time, 40 hours per week, Monday-Friday 9AM-5:30PM, includes some on call evenings and weekends

Job Description Enhanced Shelter Case Manager LOCATION: Interbay Village 1601 15th Ave W, Seattle, WA 98119 POSTING DATE: 5/30/2025 REPORTS TO: THV Manager of Supportive Services HOURS: Full-time, 40 hours per week, includes some on call evenings and weekends PAY RANGE: $28.35 - 33.60 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long-term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities. Responsibilities: Information and Referral/Case Management • Build effective relationships with clients., • Provide information and referrals to clients, including through distribution of written material., • Maintain updated information tools for tenant use in accessing community resources., • Formally and informally, assess tenants as to current level of functioning and social service needs., • Offer case management for selected clients, either referred by building management as at risk of eviction or self-identified., • Work cooperatively with the Refugee Women’s Alliance and Washington Migrant & Asylum Seeker Support (WA-MASS) programs on referrals and care coordination., • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible., • Coordinate with local agencies to provide services that meet the needs of LIHI clients., • Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in housing. Community Building • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for clients., • Initiate and encourage client involvement in community-building activities, such as community meetings, meals, and support groups., • Produce needed written materials, including community newsletters., • Contribute to the development of a community that values cultural diversity. Administrative • Participate in staff meetings and planning sessions., • Knowledge of FCS (Foundational Community Supports) and HMIS data systems preferred., • Report regularly to Supportive Services Manager on programmatic issues., • Maintain records of activities and contacts with tenants/agencies and case management records., • Complete other records and reports as directed., • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI., • Assist with preparation of spreadsheets, grants, funding applications, correspondence and reports as relate to the housing programs. Other • Participate in public policy advocacy efforts including recruiting clients to attend public meetings and testify at hearings., • Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts., • Perform other related duties as required. Qualifications: • Bachelor Degree in Social Work or related field, or Associate degree with 3 years of experience., • Fluency in spoken and written language of Portuguese, Lingala, Spanish or French required., • At least two years’ experience working with a diverse population., • CPR/First Aid desired, • Background in case management, resident advocacy, or related career is required, • Knowledge of referral resources including legal aid for asylum seekers., • Experience working with confidential information, • Excellent written and communication skills, • Access to transportation, • Flexibility to work evenings or weekends as needed, • Must pass criminal background checks and drug screening test. The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify system. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 4,500 affordable housing units and manages over 2,500 units including rental housing, permanent supportive housing and transitional housing. The populations served include families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 1,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full-time, 40 hours per week, includes some on call evenings and weekends Full-time, 40 hours per week, includes some on call evenings and weekends

Job DescriptionDescription: Days Off: Monday, Tuesday, Wednesday Shift: Day (7:00am - 5:30pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Mental Health Professionals and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a member of a multi-disciplinary team, conductive meaningful engagement to provide observation for multi-axial assessments, and substance use disorder assessments., • Engage in crisis intervention, stabilization, and related activities., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential., • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR, • Associate's degree and two years' experience in mental health or related fields., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Experience and skills in working with mentally ill individuals who are difficult to engage and may resist services., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma-Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Bilingual in Spanish/English (fluent)., • Bachelor's degree in a relevant field such as social work or psychology., • Meet criteria as a Substance Use Disorder Professional (SUDP). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionSalary: $115,000 Description Without direction and in accordance with defined policies and procedures, the Protection Specialist carries out personal protective service assignments to ensure the safety and protect from harm to senior executives, their families, and other VIPs. Has the experience to work as a Security Driver, Workplace Violence Prevention, and Event Security support. Duties • Provide protective services as assigned, • Provide static post coverage as assigned, • Conduct security advances, • Conduct investigations related to clients needs, • Develop and deliver special event security plans Responsibilities • Protection:, • Carries out personal protection assignments in accordance with defined policies and procedures. Duties of assignments may include static post coverage and response to crisis, planning for protective operations, administration, security advances, physical security escorts, coordination of ground transportation, medical assistance, and security driver duties., • As assigned, carries out tasks associated with advanced planning for visits by VIPs, including elements related to threat assessments, transportation planning, and medical or safety., • Helps to identify threats to individuals and coordinates with leadership to take necessary countermeasures to help ensure safety of principal personnel., • Participates in special event planning meetings and prepares security plans for events., • Provides necessary security support for special events., • As assigned, coordinates with local security, law enforcement, or others to assess the safety of areas prior to the arrival of protectee(s)., • Investigations, • Support investigative activities associated with persons or groups of concern impacting protected persons and the organization., • Collaborate with protective intelligence functions to coordinate investigative efforts., • Engage with threat assessors as necessary., • General, • Submit timesheets and expense reports in a timely fashion., • Complete all assigned administrative duties as requested., • Attend all required initial and retraining programs as required., • Maintain necessary licenses as required., • Other duties as assigned. Skills Sets • Demonstrates an ability to carry out instructions and work with limited supervision., • Demonstrates an ability to communicate effectively and tactfully with executive security staff, clients, principal personnel, and a diverse population., • Demonstrates high ethical standards and honesty and a professional and pleasant demeanor., • Capable of interacting with contract security, event planners, vendors, law enforcement, and others as may be necessary for the completion of assigned duties., • Demonstrates an ability to follow direction, complete tasks as assigned, and provide sound judgment in the carrying out of protective details., • Demonstrates a clear understanding of the principles, duties, and requirements of executive protection assignments. Experience Requirements Suitable candidate must have 5 years of related experience in security services, military or law enforcement or suitable equivalent education plus 2 years of experience specific to executive protection. General Requirements Must possess a Washington State Armed Guard License or a Washington State Armed Private Investigator License. Must possess a Washington State Drivers License. Job may require standing, sitting, moving for extended periods of time. Exposure to extreme environmental conditions occurs occasionally. Individual will be required to travel. Ability to perform essential job functions with or without a reasonable accommodation. For more information about our company, culture, and mission, please visit our website: AT-RISK International is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, protected veteran status

Job Description About the Role Under the supervision of the Gender Based Violence (GBV) Director, the GBV Therapist provides trauma-informed, survivor-centered, and culturally responsive therapeutic services to survivors of gender-based violence, sexual assault, and commercial sexual exploitation. This role primarily supports African American survivors and other survivors of color, delivering compassionate care rooted in safety, empowerment, and cultural awareness. What You’ll Do • Provide trauma-informed, survivor-centered therapy to individuals impacted by domestic violence, sexual assault, and other forms of gender-based violence., • Conduct intake assessments to determine client needs, risk factors, and appropriate therapeutic approaches., • Develop and implement Individualized Treatment Plans (ITPs) aligned with clinical assessments, client goals, and safety considerations., • Deliver evidence-based interventions (e.g., EMDR, CBT, or other modalities) tailored to each survivor’s cultural background and lived experience., • Maintain accurate and timely clinical documentation in accordance with agency, legal, and ethical requirements., • Participate in staff meetings, case consultations, and clinical supervision., • Collaborate with internal teams (advocates, case managers, housing specialists) and external partners (schools, legal services, law enforcement) to ensure wraparound support., • Provide crisis intervention and stabilization during emergency or high-risk situations., • Facilitate referrals to medical services, legal aid, housing programs, and crisis response resources., • Uphold confidentiality, informed consent, mandatory reporting, and ethical care standards., • Engage in ongoing professional development and maintain required licensure/certifications. Qualifications • Bachelor’s degree in psychology, social work, education, public administration, or related field (Master’s preferred)., • Bilingual in Spanish or another high-need language strongly preferred., • Current Washington State licensure or associate-level credential (e.g., LICSW, LMHC, LMFT, or associate license)., • Minimum 2 years of experience providing trauma-informed therapy, ideally working with survivors of gender-based violence., • Completion of 20–30 hours of GBV and sexual assault training required prior to first day of employment., • EMDR certification or formal EMDR training strongly preferred (candidates actively pursuing certification also considered)., • Minimum 3 years of experience working with African American communities and other communities of color., • Strong communication, documentation, and networking skills. Working Conditions • Ability to lift up to 30 lbs., • Regular driving required to meet program needs — valid Washington State driver’s license and proof of insurance required.

Job Description:\n\nDescription: Position Title: Crisis Services Clinician Reports to: Director of Clinical Services Location: Seattle, WA, In-person role Payrate: $36.16/hr, and $4/hr shift differential for graveyard shift Union Representation: Represented by OPEIU Schedule: Day Shift and After-hours. Program Summary: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Position Summary: As a Crisis Services Clinician, you will be a qualified Mental Health Professional with comprehensive training in four essential crisis services clinical functions: Crisis Services Coordinator, Hospital Authorizer, One-Call Triage Clinician, and Mental Health Triage Clinician. Your primary responsibility will entail overseeing all activities within the phone room, working collaboratively with fellow clinical staff and paraprofessionals during each shift. Job Duties and Responsibilities: Crisis Service CoordinationSupervise Phone Workers directly and provide general oversight and direction to other staff in the phone room during scheduled shifts.Monitor and coach Phone Workers closely, assign and review tasks of Crisis Intervention Specialists (CIS), and offer consultation and direction to other clinical staff engaged in crisis room work.Provide leadership on the floor and determine when consultation from supervisors and upper managers is necessary during shifts.Monitor call queues to assign phone interventions promptly to support appropriate clinical service and meet contractual metrics.Supports the CIS with ongoing and immediate feedback as well as gives input to CIS supervisor for formal evaluation.Conducts formal evaluations of Phone Workers in a timely manner and provides ongoing feedback to Volunteer Services Manager regarding Phone Worker performances including discipline and commendation.Ensure adherence to all policies and procedures by phone room staff.Ensure delivery of services consistent with compassionate, respectful, professional, and recovery-oriented principles.Assess crisis calls, evaluate risk of harm and mental illness, and ensure implementation of best clinical intervention practices.Assist phone workers in identifying clients of agencies for which after-hours telephone support is provided or who are frequent callers of the crisis line.Ensure accurate and complete documentation of all calls in the Quality Assurance (QA) process. Mental Health TriageConduct assessments on calls to the King County Crisis and Commitment public line, evaluating the risk of harm and implementing optimal clinical intervention practices.Provide compassionate emotional support to callers while remaining vigilant regarding crisis and suicide intervention strategies.Utilize the King County Client Lookup System (CLS) to identify callers who may be affiliated with a community mental health center.Ensure meticulous and thorough documentation of all calls in the phone message log, Triage log, and our Electronic Health Record (EHR) system. Assist the Crisis Services Coordinator during peak periods and upon request, including providing guidance to phone workers with regards to sound clinical judgment during calls.Complete Sheena's law referrals from Law enforcement by conducting telephonic outreach to the person of concern or facilitating crisis services such as the mobile crisis team or Children Crisis Outreach Response System Referral. Notify the Public Mental Health Agency the person of concern is enrolled with, documenting the interaction in the Sheena's law Log forms. Hospital Diversion and Authorization ResponsibilitiesAnswers the Hospital Authorization Line, screening referrals for medical necessity eligibility using Adult and Child Level of Care Utilization Screening Systems (LOCUS and CALOCUS).Ensures accurate and thorough completion and maintenance of all necessary paper documentation and electronic data entry, adhering strictly to established policies and procedures for information gathering, consulting with psychiatrists, and documenting client acceptance or denial of inpatient level of care.Completes all authorizations within two hours of receiving complete referral information and meets all timeline requirements, completing data entry and paper document dissemination for all authorizations within daily shift.Appropriately refers requests for retrospective reviews, length of stay extensions, etc., to HA/DV Lead when appropriate.Offers assistance to the Crisis Services Coordinator during peak periods and/or upon request, which may involve providing guidance to phone workers with sound clinical judgment while they are on a call. One-Call TriageAnswer calls from first responders 24/7, ensuring timely responses to urgent situations.Gather essential information from first responders regarding the individual in crisis.Utilize ECLS/EDIE and other electronic systems to identify available supports or resources for the client.Offer diversion or less restrictive options to first responders in real-time, prioritizing client safety and well-being.Establish a warm connection to the identified resource, facilitating seamless transitions for the individual in crisis.Maintain accurate documentation in BHO log and EHR systems, ensuring thorough record-keeping and compliance with protocols.Complete notifications (via fax, secure email, or other means) to the receiving agency, facilitating smooth coordination of care.Track disposition and ongoing progress of referrals, ensuring a closed-loop referral process for accountability and follow-up. Community Consultation and LinkagesProvides professional consultation to callers on the business line regarding access to the mental health system, crisis intervention, suicide intervention, and other mental health topics as needed.Completes Electronic Client Lookup System (ECLS) search inquiries, disclosing information only to callers with the right to access ECLS information according to policy guidelines, and documents each ECLS search.Utilizes Electronic Health Record System, Carelogic, and County communication systems such as OpenBeds and ECLS Phone Message Log effectively for coordination with DCRs and Mobile Teams.Ensures completion of appropriate screening and linkage to Next Day Appointments, Children's Crisis Outreach and Response System, Mobile Outreach Team, Geriatric Regional Assessment Team, Designated Mental Health Professionals, and other outreach services for callers requesting those services.Ensures accurate and complete documentation of all activities throughout the Quality Assurance (QA) process. New Hire Training Requirements: New hires are expected to attend 3 training shifts per week onsite and will require the following online modules and shadowing shifts before starting their scheduled shifts. Your Training Coordinator will provide follow-up and additional information during your New Hire Orientation. Crisis Services Clinician Training RequirementsAttend a 4-hour listening shift onsite at Seattle office during first week.Complete 19 hours of online training modules.Complete 10 Shadowing shifts, 8 hours each onsite at Seattle office.Attend Live Training once a year. Further Training and Professional Development:Stay registered as required and remain abreast of current professional literature and developments in the mental health field.Dedicate a minimum of 12 hours of training per Full-Time Equivalent (FTE) on approved topics pertinent to job responsibilities.Regularly attend staff meetings for Crisis Services and Hospital Authorization to stay informed and contribute to team discussions. Required Skills and Qualifications:Demonstrated ability to cultivate and sustain productive working relationships.Proficiency in clinical practice, showcasing sound clinical judgment and expertise.Previous experience in a supervisory capacity, exhibiting effective leadership skills.Aptitude for thriving in high-pressure environments, adept at maintaining composure and delivering results.Collaborative mindset, capable of effectively collaborating with a diverse team of clinical professionals and volunteers.Self-reliant and capable of executing tasks autonomously when necessary.Eligibility or pursuit of Licensed Agency Affiliated Counselor Licensure or higher.Requires a Master’s degree in social sciences coupled with a minimum of two years of supervised experience working with individuals afflicted by severe and persistent mental illnesses.Preference for candidates with prior experience within the King, Clark, Chelan, Douglas, Pierce, Okanogan, Klickitat, Grant, or Skamania County Public Mental Health System. Quantity and Quality of Work/Work Habits · Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours. · Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols. · Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive. · Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers. · Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness. · Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence. · Demonstrates proactive problem-solving skills by identifying issues and offering constructive solutions to address challenges within the work environment.Requirements: Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirement:Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application. For Remote / Hybrid positionsHigh speed internet (wired ethernet connection preferred). No Cellular or Hotspots.A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.Excellent medical, dental, and vision coverageAnnual wage increasesGenerous Paid Time Off & 12 Paid HolidaysDiscount on ORCA transit passFree Parking & Flexible SchedulesGrowth opportunitiesSelf-care tools & weekly check ins with your supervisor Voluntary BenefitsShort-term and long-term disabilityFlexible Spending Accounts (FSA)403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionSalary: $60,000 This position focuses on building meaningful relationships with people living with mental illness, through work and community. It requires a high level of energy and enthusiasm. Seattle Clubhouse a program of HERO House NW POSITION DESCRIPTION POSITION TITLE: Mental Health Social Worker POSITION TYPE: Full Time, hourly GENERAL DESCRIPTION AND PURPOSE OF THE POSITION: This is a professional level direct service position with the members of Seattle Clubhouse as the primary recipients of services. The Clubhouse Rehabilitation Associate provides mental health rehabilitation services to adults recovering from serious mental illness in a clubhouse model program. The responsibilities include sharing in the operation of Seattle Clubhouse's programs. These programs include the work ordered day, social/recreational program, employment programs and education programs. The ultimate responsibility for the operation of these programs lies with staff. Central to this responsibility is the engagement of members in all aspects of clubhouse operation. This engagement is performed by helping members to experience the sense of belonging, with a focus on their strengths, talents and interests. This position exists to assist King County adults with serious mental illness to maximize their optimal level of functioning within the community. The Clubhouse Rehabilitation Associate is responsible to and is supervised by the Program Director of Seattle Clubhouse. Primary Job Functions * Offer a positive supportive relationship that helps promote hope, choice, wellness and recovery for participants while working side by side on the work of the clubhouse. * Work side by side with the members of Seattle Clubhouse in program areas of work ordered day (within assigned unit such as Hospitality (kitchen) or Business), social/recreational, education, employment (Transitional and Supported), advocacy, and member supports * Consistently fulfills the "primary responsibility" of helping members experience being needed and actively reaches out to each member to establish productive partnership * Facilitate assigned tasks and projects in a timely manner maximizing members skills, talents, engagement and leadership * Ensure that performance of job duties actively reflects and promotes the Standards for Clubhouse Model of Psychiatric Rehabilitation as developed by the Clubhouse International * Work in an assigned work unit (Hospitality/Kitchen or Business/Clerical) * Train, job coach and work with members at their place of employment * Work evenings and weekends * Provide education and resources that support illness self-management, self-determination, self-advocacy, and shared-health-care decision making * Ensure all documentation is complete, accurate and performed within time frames as specified in Seattle Clubhouse procedures * Provide assistance in identifying and linking to community-based services and supports (primary care, mental health and or substance abuse treatment, housing, financial benefits, etc.) * Provide and model advocacy to ensure access to service for the member where/when needed. * Help with identifying and/or re-engaging with family, friends, and other natural supports * Assistance with transportation to appointments, employment, social outings, etc. * Keep supervisor informed on a timely basis of member routine/emergency/crisis needs developing, the proposed or actual response to these needs and/or barriers to, or gaps in needed services * Other duties as assigned Education/ Training/ Experience * Must have Washington State Drivers License * Must pass a criminal history background check * Must have a Bachelors Degree * Must have basic computer skills including working knowledge of Microsoft Word * Prefer prior training in Trauma Informed Care * Must be (or able to become) a WA State Registered Counselor • Associate I Requirements, • 0-2 years of Clubhouse experience required, • Associate II Requirements, • 2-5 years of Clubhouse experience required, • Successful completion of Colleague Training Required Personal Skills * Ability to listen effectively * Ability to multi-task * Ability to facilitate individual and group activities * Ability to work independently and collaboratively on a team * Ability to work with a sense of urgency and excitement about the work of the clubhouse * Ability to maintain healthy boundary with peers * Ability to communicate effectively, verbally and in writing * Ability to demonstrates adherence to a strengths based perspective in words and actions with members * Ability to adhere to HERO House philosophy and applicable federal, state and local guidelines in carrying out job duties * Ability to travel with members to various conferences, trainings, and social events This position description is a record of major aspects of the job, but is not intended as an all-inclusive employment contract. It should be understood that one may be reassigned to other duties or positions for which qualified and trained at the discretion of Seattle Clubhouse management. One must be able to perform all duties and tasks of the above named position.

Job DescriptionDescription: For over 50 years, THS has been a pillar of support in our community, providing evidence-based, culturally responsive behavioral health care for children, youth, and families. We're proud to be: • Leaders in addressing the opioid epidemic, • Advocates for accessible behavioral health services, • Specialists in serving BIPOC and LGBTQIA+ communities, • Maintaining a manageable caseload of 10-12 youth and families, • Conducting intake assessments and developing tailored treatment plans, • Providing individual and family therapy, crisis intervention, and case management, • Collaborating with WISe Care Coordinators, Parent Partners, Youth Partners, and community resources, • Participating in crisis response rotations, • Advocating for clients in school, home, and community settings, • Ensuring accurate and timely documentation, • Master's degree in a social service field (3 - 4 years of experience may substitute), • One year of experience working with at-risk youth and families, • WA State Agency Affiliated Counselor Registration or equivalent credential (e.g., LICSWA, LMHCA), • Strong knowledge of adolescent development and trauma-informed care, • Experience with diverse populations and cultural humility in practice, • Effective communication and collaboration skills, • Reliable transportation and willingness to travel locally, • Flexibility for occasional evening and weekend shifts What We Offer: • Employer paid medical/dental/vision insurance packages., • Employer paid life insurance, • 12 accrued vacation days for year one, up to 20 days in subsequent years, • 12 days sick leave accrual per year, • Mental Health Day, • 1 Personal Day, • 12 Paid Holidays, • Flexible Spending Plan, • 403(b) Retirement plan, • Employee Assistance Program, • Training Allowance/License Reimbursement, • We are also a Second Chance Employer, • This job posting is intended to provide a general overview of the position and its key responsibilities. It is not an exhaustive list of all duties or working conditions associated with the role. Additional tasks may be assigned, and responsibilities are subject to change based on the needs of Therapeutic Health Services (THS).

Job DescriptionDescription: Days Off: Thursday, Friday, Saturday Shift: Swing (3:00pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. #PM17 IND123 Compensation details: 92270.16-104395.2 Yearly Salary PI1cdcc9f66230-25405-38908054

Job Description Control Risks’ Embedded Consulting team is looking for a Business Continuity Analyst to help support a Fortune 100 client's corporate business continuity program focused on the Americas region. The analyst will be in charge of executing the business continuity plans as put together by the Head of Business Continuity and Business Continuity Regional Managers. This position will require the candidate to be onsite 5 days a week in one of the following locations: Houston, TX, NYC, NY, Seattle, WA Responsibilities include but are not limited to: • Executing the BC strategy as developed by the Head of Corporate BC and Regional BC managers., • Working with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies., • Working with business teams to document BC plan needs in Corporate Continuity tool to drive consistency and attestation., • Partnering with the Business, and Global Real Estate and Facilities team to coordinate recovery strategies as identified through the Business Continuity planning process., • Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery., • Work with large amounts of data and create meaningful reports., • Support in launching and maintaining tools and POC for conducting trainings., • Liaison with support teams to implement the program., • Supporting workplace resilience initiatives by working with multiple stakeholders to include facilities, business continuity, information technology, security and crisis management, for the purpose of seamlessly integrating within the disaster response cycle, as required. Requirements • 3+ years' experience implementing and managing corporate business continuity or risk management programs., • Ability to travel across assigned regions and internationally as needed., • Bachelor's Degree in business or related field., • Experience with commercial Business Continuity tools., • Experience managing and analyzing data from various sources to align to strategic goals., • Experience in responding to significant disruptive events., • Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities., • Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making., • Demonstrated ability to meet deadlines while managing multiple complex projects., • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer., • We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance., • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working., • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer., • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit .

Job DescriptionDescription: Position Title: Clinical Supervisor Reports to: Director of Clinical Services Type: Full-Time, Non-Exempt. Graveyard Shift Pay rate: $86,000 - 94,000 per year. Location: Onsite in Seattle, WA Schedule: Sunday-Thursday 4pm-12am Union Representation: Non-Union Role Program Summary: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Position Summary: We are looking for a supervisor with a proven set of skills in program management, including quality assurance monitoring, and reporting. The supervisor is responsible for training, supervising and mentoring professional and paraprofessional staff. The supervisor is responsible for communicating the mission of our work and incorporates the principles of recovery into training of staff. It is important that the Supervisor has excellent communication and training skills. This position would work closely with the Clinical Director of Crisis Services. The Supervisor needs to understand the nature of 24-hour work and be flexible to support staffing during evenings, nights, and weekends. The Supervisor is responsible for daily operations of the crisis phone room on Swing shift and is a key contact with our community partners. Job duties: 1. Provides training in call handling skills and relevant policies and procedures., 2. Assists Phone Workers in adhering to staff and volunteer requirements., 3. Engage with the scheduling team to assure 24/7 phone coverage and providing back up support as needed. 4. Tracking and response community complaints to engage team in further development., 5. Tracking of monthly call and web data as well as status and volunteer work performance reports., 6. Shares in the networking with behavioral health providers statewide. Service Delivery 1. Demonstrates knowledge of Washington State resources for substance abuse, problem gambling and mental health. 2. Demonstrates knowledge of Crisis Connections resources, including competent use of CareLogic database, competent use of ECLS, and competent use of non-computerized information. Able to guild, assist and problem solve use of these programs. 3. Demonstrates knowledge of phone room protocol and procedure., 4. Provides adequate consultation to professionals and non-professionals., 5. Maintains appropriate professionalism in dealing with volunteers, consumers, and professionals., 6. Ensures follow up calls are being returned in a timely manner., 7. Makes appropriate use of Director., 8. Participates in PW training and other non-phone room responsibilities as assigned. Professional Development 1. Participates in program meetings and planning., 2. Crisis Connections is a growing agency. This position would be called upon to facilitate the implication of additional contracts as they arise. Quantity & Quality of Work/Work Habits 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed. 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients. 5. Makes appropriate use of supervisor., 6. Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance. 7. Suggests solutions to identified problems. Required Qualifications: • Master’s degree in psychology/counseling or social work or related field required., • Mental Health Professional as defined by WAC 246-341-0200., • Independent or associate licensure in counseling, or social work preferred., • Two years’ experience working with individuals in crisis preferred., • Telephone assessment or help line experience preferred., • Excellent verbal, written, and typing skills., • Ability to learn and use multiple software platforms, and technology systems., • Experience providing training both in person and virtual preferred., • Evidence of ability to work effectively with a multi-disciplinary clinical staff in a call center environment. Requirements: Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers. · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionDescription: Days Off: Sunday, Monday, Tuesday Shift: Night (11:00pm - 9:30am) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. #IND123

Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: • Fighting the region’s opioid epidemic, • Providing behavioral health support for those experiencing homelessness, • Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care, • Specialists in serving the needs of the BIPOC and LGBTQIA communities Requirements: • Supervise and support WISe Clinicians and non-clinical team members, offering guidance on best practices for case management and crisis intervention., • Deliver competency-based training and ongoing consultation to ensure effective service delivery and professional growth., • Monitor staff performance, providing feedback on documentation, services, and adherence to policies and procedures., • Foster collaboration between clinical and non-clinical team members to enhance communication and ensure seamless service delivery., • Ensure participant progress and crisis plans are regularly reviewed and updated., • Promote services that are culturally relevant, client-centered, and aligned with the mental health recovery model., • Assist in onboarding and training new team members to ensure they are equipped with the necessary knowledge and skills., • Support the Senior Program Manager in ensuring compliance with internal policies and external regulations., • Track program metrics, including service utilization, team performance, and participant outcomes, to meet established goals., • Provide administrative support for scheduling, resource allocation, and staff coverage needs., • Licensed as LICSW, LMHC, or LMFT., • WA state-approved clinical supervisor with at least 2 years of experience (preferred)., • Knowledge of Medicaid requirements, mental health billing processes, and WA state mental health documentation standards., • Proven experience working with diverse groups, maintaining positive relationships with participants, co-workers, and community providers., • Demonstrated cultural humility in clinical work and interactions with staff and external agencies., • Strong communication, problem-solving, and organizational skills., • Proficient in Microsoft Office (Outlook, Word) and ability to learn new electronic record systems., • Ability to manage multiple priorities in a dynamic environment., • Completion of online WISe training within 30 days of hire, with full WISe training completed within 6 months., • Employer paid medical/dental/vision insurance packages., • Employer paid life insurance, • 12 accrued vacation days for year one, up to 20 days in subsequent years, • 12 days sick leave accrual per year, • Mental Health Day, • 1 Personal Day, • 12 Paid Holidays, • Flexible Spending Plan, • 403(b) Retirement plan, • Employee Assistance Program, • Training Allowance/License Reimbursement, • We are also a Second Chance Employer

Job DescriptionSalary: $58,000+ Compensation & Benefits • $58,000+ / year (DOE), • Fully covered health, dental, and vision insurance, • 2 weeks PTO to start + holidays includingNew Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas Day., • 12 Days Sick Leave Annually., • Sabbatical for tenured employees., • Covered travel opportunities for trainings, conferences, or social events. Brief Description This is a professional level direct service position with the members of Bellevue Clubhouse as the primary recipients of services. The Clubhouse Rehabilitation Associate provides mental health rehabilitation services to adults recovering from serious mental illness in a clubhouse model program (). The responsibilities include sharing in the operation of HERO House Bellevue. These programs include the work-ordered day, social/recreational, and career development. Main responsibility is the engagement of members in all aspects of clubhouse operation. This engagement is performed by helping members to experience the sense of belonging, with a focus on their strengths, talents and interests. By joining the HERO House Bellevue team, you will find your place in a vibrant community that celebrates individual strengths, talents, and interests. As a Clubhouse Rehabilitation Associate,you'll play a vital role in supporting adults recovering from mental illness in a nurturing and collaborative environment. Primary Job Functions • Offer a positive supportive relationship that helps promote hope, empowerment, choice, wellness and recovery for participants while working side-by-side with the members on the work of the clubhouse., • Work side-by-side with the members of HERO House Bellevue in program areas of work-ordered day, social/recreational, education, employment, advocacy, and member support., • Assist with development and establishment of routine in the brand-new Unit, which is responsible forSnack Bar operation, education supports, community resources and fundraising., • Consistently help members feel needed by reaching out and building meaningful connections., • Facilitate completion of assigned tasks in a timely manner maximizing members skills, talents, engagement and leadership., • Ensure that performance of job duties actively reflects and promotes the Standards for Clubhouse Model of Psychiatric Rehabilitation as developed by Clubhouse International., • Train, job coach and work with members at their place of employment., • Work evenings and weekends, approximately once a month., • Provide education and resources that support self-management, self-determination, self-advocacy, and shared-health-care decision making., • Ensure all documentation is complete, accurate and performed within time frames as specified in Bellevue Clubhouse procedures., • Provide assistance in identifying and linking to community-based services and supports (primary care, mental health and or substance abuse treatment, housing, financial benefits, etc.), • Provide and model advocacy to ensure access to service for the member when needed., • Help with identifying and/or re-engaging with family, friends, and other natural supports., • Assist with transportation to appointments, employment, social outings, etc., • Washington State Drivers License, • Clean criminal history background check, • Bachelors Degree or higher, • Basic computer skills, proficiency in Word, Excel, Access, • Prefer experience working with adults living with mental illness, • Prefer training in Trauma Informed Care, • Listening effectively, • Problem solving, • Multi-tasking, • Facilitating individual and group activities, • Working independently and collaboratively on a team, • Breaking down large projects into smaller tasks, • Showing personal initiative when identifying and completing tasks, • Maintaining healthy boundary with peers, • Communicate effectively, verbally and in writing, • Demonstrates adherence to a strengths-based perspective in words and actions with members, • Adhere to Clubhouse International philosophy and applicable federal, state and local guidelines in carrying out job duties, • Travel with members to various conferences, trainings, and social events Psychiatric Rehabilitation, Mental Health Counseling, Recovery Support, Case Management, Evidence-Based Practices, Individual Therapy, Group Therapy, Crisis Intervention, Treatment Planning, Client Advocacy, Behavioral Assessment, Trauma-Informed Care, Supportive Counseling, Coping Strategies, Client Engagement, Community Resources, Goal Setting, Psychoeducation, Motivational Interviewing, Peer Support, Mental Health Recovery, Skills Training, Relapse Prevention, Holistic Approaches, Client-Centered Care, Multidisciplinary Collaboration, Professional Development, Supervision and Training, Outreach Services, Cultural Competence.

Job Description Job Title: Assistant Director of Residence Life Reports To: Director of Housing Operations Location: Campus View at Highline College in Des Moines, WA Compensation: $50,000.00-$53,000.00 per year, furnished apartment, and comprehensive benefits package FLSA Status: Non-exempt Company Information: Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary The Assistant Director of Residence Life is responsible for providing leadership and vision for Campus View through student engagement, staff leadership and development, creative programming, marketing of the housing experience, administrative effectiveness, and community support including emergency response. This position directly supervises one full-time Residence Life Coordinator and indirectly supervises the community’s Resident Assistant staff. The Assistant Director must be able to work independently, take initiative, be committed to student learning, communicate effectively, and collaborate with stakeholders both inside and outside of Highline College. Projecting a customer focused and professional image through interactions with all internal and external customers is essential. This is a full-time, 12-month, live-in position. This position serves in the after-hours on-call rotation for the housing community. Hours of work may include evenings, weekends, holidays, and occasional travel. Duties and Responsibilities • Recruit, train, supervise and evaluate Residence Life Coordinator and Resident Assistants;, • Oversight of all Residence Life functions including student outreach, community development, individual and public health and safety initiatives, and New Resident Orientation;, • Collaborate with campus partners to provide resident training and resources on Title IX and bias based incidents;, • Develop and maintain supportive relationships with residents to build trust and confidence;, • Provide advisement, support, and referrals to resident students regarding academic, housing, and personal concerns;, • Coordinate quarterly health and safety inspections;, • Assist Director of Housing Operations with follow-up on maintenance concerns identified/reported in residential units;, • Promote and uphold community and College policies and procedures including adjudication of Campus View-specific policy violations with the support of the Highline College Student Conduct Manager;, • Assist students with roommate issues including conflict resolution and mediation;, • Respond to resident and community emergencies including providing direct support and referrals, as needed;, • Develop a working knowledge of office operations and assist in the day-to-day management of Campus View activities;, • Assist with management of community’s operating budget;, • Utilizes database systems to ensure accurate record keeping of student information;, • Support, and work collaboratively with other team members in the implementation of move-in, move-out, and turn;, • Support the mission and efforts connected to Highline College goals/objectives;, • Develop marketing strategies for prospective residents and current residents;, • Create marketing assets and content including digital and print materials for print and electronic publication;, • Supervises and serves in the on-call emergency duty rotation;, • Attends various marketing events, including, but not limited to, open houses, tabling, and informational events promoting Highline College and Campus View;, • Participates in Student Life Unit meetings, CORE meetings, and CORE summer training and assures ResLife staff are integrated with other student leaders on campus and the CORE team;, • Participates in COCM and/or Highline College committees as assigned/appointed;, • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications • Bachelor's degree., • Confidence in managing confidential crisis issues, • Effective skills in customer service, leadership, and organization., • Strong interpersonal, communication skills, computer competency, and the ability to work with a diverse population., • Critical thinking, organizational and problem-solving skills., • Ability to develop collaborative relationships with University partners., • Knowledge of FERPA, Title IX, Fair Housing standards and common student housing best practices. Preferred Qualifications • Master’s Degree in Higher Education/Student Affairs/Counseling or related field, • Two to five years of experience in higher education administration and/or student housing., • A comprehensive understanding of student development and willingness to learn and co-manage administrative operations., • Experience supervising and training of professional and student staff., • Must possess strong interpersonal, communication (oral and written) skills, and computer competency., • Experience adjudicating student conduct cases. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced, with the leasing season being the busiest. The noise level in the work environment is usually moderate. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not employment contract. Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. On-site apartment and parking is provided with position. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day (9:00am - 5:30pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DESCRIPTION: The MRRCT Day Shift Project Manager is responsible for overseeing a highly motivated and effective crisis response outreach team, representing the roles of Clinical Supervisors, Mental Health Professional Outreach Specialists, Certified Peer Outreach Specialists, and Behavioral Health Outreach Specialists. This team will respond to the crisis needs of community members throughout the central region of King County, as dispatched by Crisis Connections/988, and will provide follow up care or recommendations as deemed clinically appropriate. The Day Shift MRRCT Project Manager will be responsible for overseeing their team’s collaborative and engaging connections with law enforcement, fire/medics, designated community responders, emergency room staff, and crisis connections dispatch team, as well as other community partners and referents. MAJOR DUTIES AND RESPONSIBILITIES: Program Operations • Under the supervision of the MRRCT Sr. Program Manager, oversee the day shift and flex shift operations of the program in continuity with swing and night shift programming., • Understand expectations and implement shift work of MRRCT as described in King County’s Provider Manual., • Manage and provide oversight of the 24/7 scheduling for MRRCT services., • Oversee hiring functions to ensure full staffing across all shifts and position types., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Assure continuity of services with other DESC programming as necessary., • Participate in verbal de-escalation and supportive restraints in emergent situations and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Ensure that MRRCT operates in compliance with contract, licensing and relevant regulatory requirements., • In conjunction with DESC's Data Systems Administrator, coordinate data collection and reporting to King County., • Oversee quality assurance of clinical documentation so staff maintain current and complete clinical records, and that documentation complies with the agency’s clinical accountability policies and procedures and contract requirements., • Participate in quality assurance reviews when assigned., • Provide routine administrative and clinical supervision of three (3) Clinical Shift Supervisors, (Day Shift Peer Supervisor, Day Shift MHP Supervisor, Day Shift Flex/Follow Up Care Supervisor), including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Train MRRCT staff in relevant skills and procedures that meet agency and various contract requirements., • Provide specific crisis intervention and other relevant training., • As a member of a multi-disciplinary team, provide multi-axial assessments, substance use disorder (SUD) assessments, crisis intervention, stabilization and meaningful engagement to adults referred to MRRCT in the field as necessary., • Assure implementation of program development in congruence with principles of recovery-based services and mentor staff on conducting work within a Recovery framework., • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients as necessary., • ?Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Act as point person for coordination and problem solving with partnering organizations including law enforcement, criminal legal system, healthcare facilities including emergency rooms, psychiatric inpatient units, behavioral health agencies, neighborhoods and surrounding businesses, and other human service organizations., • Participate in routine meetings and check ins with community partners, funders, and others as required., • Develop expertise and strong working collaborative relationships with all referral sources, as well as with “back door” providers of mental health treatment, substance use treatment, housing services, shelter services, state and federal benefits programs., • When available and on-site at DESC locations, assist program staff as necessary., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Two or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM 5., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or substance use disorder crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity, • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, and/or holidays., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • One or more years' supervisory experience., • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT and/or LMHC candidates., • Bilingual in Spanish/English., • Crisis Outreach and/or Crisis Intervention experience., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employees will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description Were seeking a School Psychologist to support K12 students across multiple Seattle-area schools. This MondayFriday role focuses on evaluations, behavior support, and helping students access services that foster academic and social-emotional success. What Youll Do * Conduct psychoeducational assessments and reevaluations * Participate in IEP meetings and eligibility decisions * Support MTSS, behavior plans, and classroom strategies * Provide short-term counseling and crisis response when needed * Communicate with families and staff to align support What You Bring * WA ESA certification * Masters/Specialist degree * Strong collaboration and communication skills A great fit for someone who enjoys variety, teamwork, and diverse student populations. Were seeking a School Psychologist to support K12 students across multiple Seattle-area schools. This MondayFriday role focuses on evaluations, behavior support, and helping students access services that foster academic and social-emotional success. What Youll Do * Conduct psychoeducational assessments and reevaluations * Participate in IEP meetings and eligibility decisions * Support MTSS, behavior plans, and classroom strategies * Provide short-term counseling and crisis response when needed * Communicate with families and staff to align support What You Bring * WA ESA certification * Masters/Specialist degree * Strong collaboration and communication skills A great fit for someone who enjoys variety, teamwork, and diverse student populations.

Ideal candidates will have crisis intervention experience and be able to work effectively in a team to provide care and support.