Assistant Property Manager
30 days ago
Syracuse
Job Description Job Summary The Assistant Property Manager performs responsibilities related to property oversight and daily operations for an apartment community. This includes assistance in managing apartment rentals, move-ins, and lease renewals at the apartment property as well as ensuring the property’s financial, operating and resident service goals are met. Responsibilities Include: (but are not limited to) • Leasing & Marketing:, • Assists in overseeing marketing efforts, monitoring traffic, and pursuing resident leads and opportunities, • Qualifies prospective residents and secures appointments, • Meets prospects and shows apartments in an enthusiastic manner, emphasizing selling points, and creating a sense of urgency, • Resident Retention:, • Takes the lead by taking on a proactive approach to customer service and resolving resident complaints, • Acts as a liaison between residents and maintenance staff to ensure maintenance requests are corrected in a timely and professional manner, • Revenue Management:, • Supports the management of the collection of monthly rents and other income, • Assists in the monitoring of delinquency and takes remedial steps to collect through communication and actions, • Leadership:, • Trains, motivates and supervises all site staff in order to achieve operational goals. This includes celebrating successes, providing corrective action to performance opportunities, holding staff accountable and communicating process, procedures, goals, and deadlines to the team., • Capital Improvement Projects:, • Assists in the oversight of projects by keeping residents updated and inform and works closely with Property Manager and Maintenance Supervisor, • Property Oversight:, • Regularly inspects the apartment buildings, grounds, and vacant units, • Coordinates with maintenance staff and contractors and vendors to complete repairs, • Completes reports that includes property information such as traffic, occupancy, work orders, vacancy days, capital improvement, property walk through/inspections, • Other duties as assigned Skills and Experience: 1-3 years property management experience or equivalent (property leasing and supervisory experience) Strong salesmanship skills Excellent interpersonal skills and the ability to negotiate, listen and manage prospect/resident relations Excellent organizational, planning and multitasking skills Working knowledge of Microsoft Word, Excel, and Outlook Ability to be at work regularly and on time Must have valid driver’s license & clean driving record Reliable transportation required. Ability to work weekends as required Physical Requirements • Extensive computer and phone work, • Frequent standing, walking and bending, in addition to periods of extensive sitting, • Walking and climbing stairs