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SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! About SafetyCulture Care SafetyCulture Care is an innovative insurance underwriting agency committed to empowering businesses to navigate risk effectively and foster resilient operations. Our mission is to partner with our valued brokers and insureds, providing not just comprehensive commercial insurance solutions, but also a leading-edge platform that enables proactive risk reduction, enhances workplace safety, and drives operational excellence. We believe in harnessing technology to give businesses the visibility and tools needed to build safer, more sustainable futures. The Opportunity An exciting opportunity has arisen for a dedicated Customer Success Manager to join our Risk Solutions team. This pivotal role is all about building strong partnerships with our insurance brokers and their commercial customers (our insureds), guiding them to deeply adopt and leverage our platform. Your ultimate goal will be to demonstrate how our solutions directly contribute to reducing their risk exposures, improving their safety outcomes, and building better, more resilient businesses. As a trusted advisor, you will be instrumental in translating business objectives into practical platform strategies, ensuring our partners and insureds achieve measurable value throughout their lifecycle with SafetyCulture Care. You will be a vital link, advocating for their needs within our internal teams and educating them on best practices, new features, and the evolving capabilities of our platform. Your commitment will inspire users to champion SafetyCulture as a cornerstone of their risk management strategy. Our Customer Success Managers are central to driving the adoption, retention, and advocacy of our platform, directly contributing to SafetyCulture Care's growth. You will work towards key metrics such as platform engagement, usage expansion, and customer retention, while consistently delivering seamless and positive experiences. Your insights will be crucial in informing continuous improvement initiatives across our services. • Portfolio Management: Proactively manage a dedicated portfolio of insurance brokers and their commercial insureds, with the objective of driving deep platform activation, engagement, and consistent usage for risk reduction., • Strategic Partnership: Collaborate closely with brokers and insureds to understand their current and future business goals, risk challenges, and operational roadblocks, translating these into actionable strategies that leverage our SafetyCulture platform., • Cross-Functional Collaboration: Work dynamically with internal stakeholders including our Underwriters, Risk Engineers, Risk Surveyors, Claims Professionals, and the broader SafetyCulture product and support teams to ensure a unified approach to customer success and feedback integration., • Broker Enablement: Support brokers in understanding and articulating the value proposition of our risk solutions platform to their clients, empowering them to offer enhanced services., • Platform Expertise: Become a subject matter expert on the SafetyCulture platform, providing expert advice, best practices, and training to both brokers and insureds to maximize their risk mitigation efforts., • Value Realisation: Demonstrate the tangible ROI of platform adoption, such as reduced incident rates, improved compliance scores, and enhanced risk profiles for underwriting consideration., • Advocacy & Feedback: Serve as the voice of the customer and broker internally, providing constructive feedback to influence our product roadmap and service offerings, ensuring continuous relevance and driving adoption and retention., • Relationship Building: Cultivate strong, lasting relationships with key stakeholders across broking houses and insured businesses., • Growth & Retention: Collaborate with our underwriting and broker relations teams to identify opportunities for expansion within existing accounts and ensure seamless renewals., • Customer Success Acumen: Demonstrable experience working in a customer-facing role (e.g., Customer Success, Account Management, or Relationship Management), with a proven ability to drive engagement, adoption, and advocacy among customers., • Insurance/Risk Background: A solid understanding or direct experience within the Australian insurance industry, risk management, or a related field (e.g., WHS, property, casualty, workers' compensation)., • Technological Aptitude: Curious about technology and product solutions, with the ability to quickly become a subject matter expert on our platform and articulate its value for risk reduction., • Data-Driven Approach: Proven ability to leverage data and insights (through CRM, dashboards, or other tools) to inform and execute strategies that encourage product adoption and demonstrate value., • Commercial Mindset: Commercially astute, able to identify opportunities that drive mutual value for both customers/brokers and the business., • Communication & Influence: Strong persuasion, presentation, and active listening skills, with the ability to communicate effectively and build rapport up and down an organisation, from frontline workers to senior executives., • Adaptability: Enjoy working in a dynamic and fast-paced environment, with the ability to easily adapt to changes in roles and responsibilities., • Passion for People: Genuine passion for building lasting relationships with customers, brokers, and colleagues., • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies., • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies—including AI tools like ChatGPT, Glean, and Claude Code—along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline’s core values and maintain a strong security-first mindset What we look for: • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus: • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA, • Experience contributing to customer advocacy programs, events, or community initiatives About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the ___. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our ___ for a more comprehensive overview of our perks and benefits. #LI-Remote

ABOUT METRC Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Metrc Product Manager, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company. GENERAL OVERVIEW As a Metrc Product Manager, you own the end-to-end lifecycle of a Metrc software product. You will act as a bridge between stakeholders, customers and development teams to ensure products are aligned with business cases and objectives and deliver exceptional value to users. KEY RESPONSIBILITIES • Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands., • Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas., • Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers., • Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget., • Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction., • Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs., • Serve as the voice of the customer, ensuring products meet their needs and address pain points., • Prioritize and manage the product backlog, balancing short-term goals with long-term vision., • Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity. Requirements Required Qualifications • Bachelor’s degree in computer science, Business Administration, or a related field (or equivalent experience)., • 5+ years of experience as a Product Manager or similar role in a software development environment., • Proven track record of successfully delivering software products from concept to launch., • Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams., • Exceptional analytical and problem-solving skills with the ability to make data-driven decisions., • Excellent communication, presentation, and leadership abilities., • Proficiency in product management tools (e.g., JIRA, Confluence, or similar)., • Experience with regulated industries – including Cannabis., • Familiarity with UI/UX design principles and user-centered design practices., • Frequently required to sit?, • Frequently required to talk or hear?, • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.?

The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company. This leads to an increase in profits, m

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Unleash Your Virtuosity as a Regional Product Manager Tired of the ordinary? Ready to become the catalyst for change in advanced manufacturing? Phillips Corporation isn't just a company; we're a legendary pioneer pushing the boundaries of what's possible. We're looking for an elite, high-performing individual—a true visionary—to join our Engineered Products Team as a Regional Product Manager. You won't just sell machines; you'll be the driving force behind our expansion and a trusted partner to a discerning clientele. You'll introduce and champion transformative, high-end machine tool solutions that transcend the ordinary, empowering manufacturers to achieve new heights of precision and efficiency. Your product line, which you will be responsible for driving revenue with, includes: • Box Way Lathes and Mills, • Swiss Machines, • VTLs and EDMs, • Gun Drills, • High-End 5-Axis Machines, • Develop and execute breakthrough sales strategies to shatter ambitious targets and capture market share., • Become the ambassador for Phillips, participating in industry events and captivating audiences with your presentations to establish us as the definitive thought leader., • Leverage our cutting-edge CRM to apply data-driven insights, effectively managing customer interactions and gaining unparalleled market intelligence., • Craft compelling proposals and deliver persuasive product justifications with communication skills that are nothing short of legendary, clearly articulating the undeniable value proposition of our technology. What You Bring to the team: You're more than a salesperson; you're a proven expert ready for your next challenge: • You must have a history of exceeding expectations in high-end machine tool sales., • An understanding of machining processes is deep, ideally honed through hands-on experience as a virtuoso machinist, programmer, or manufacturing engineer., • Experience selling 5-Axis technology is a significant advantage that will set you apart., • A non-negotiable willingness to travel extensively throughout Alabama. About Phillips Corporation: A legendary leader in advanced manufacturing technology, Phillips empowers manufacturers with groundbreaking solutions. Join our elite team and unleash your full potential as you shape the future of manufacturing! Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $70,000.00 and $100,000.00 annually, plus commission. If you have a different suggestion, please mention it in your application. Our Phillips community is a unique blend of high performance, passionate, and deeply caring individuals, and teams, on the path to virtuosity for the purpose of providing leaps in productivity and prosperity around the world. Please apply on our website today at ___ Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

Location: Fully remote, Strong preference for SF Bay Area About Open Core Ventures Founded by Sid Sijbrandij, GitLab co-founder and Executive Chair, Open Core Ventures (OCV) starts companies around promising open source projects. We recruit the founders, often from the OSS project we're commercializing, and help them accelerate growth to raise a Seed round. We’ve started 30+ companies around open source projects, including ___, ___, and ___. At Open Core Ventures, we operate in a transparent environment, with clear terms and open communication, guided by our ___. The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors, including, but not limited to, years of experience, depth of experience, and other relevant business considerations. The company also reserves the right to amend or modify employee perks and benefits at any time. We are an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. As an Associate at OCV, you will help identify and research investment opportunities and act as a virtual co-founder for new companies post-investment. Unlike a typical venture Associate who evaluates deals and monitors portfolio companies from a distance, you’ll work directly alongside founders to help them build traction and find product-market fit. Between the time we start a company and when we recruit a permanent CEO, you'll provide that critical bridge—talking to customers, shaping product direction, and driving early traction. You’ll get broad visibility into OCV’s full portfolio, and get exposure to both the investment and startup sides of venture. • Research and evaluate OSS projects for commercial potential, • Oversee and manage new investments in collaboration with GPs, • Provide hands-on leadership around product and go-to-market strategy, • Drive early execution and establish momentum for each portfolio company, • Champion the customer and maintain deep user understanding across multiple products and ideas We're looking for an experienced product manager with the ambition to become a great founder or full-time investor. You’ve spent your career getting close to users at a great software company and know how to build something people want and use. You may be a good fit if you have: • Entrepreneurial spirit and comfort with failure: You take big swings and iterate quickly, • Resilience and adaptability: You have a high tolerance for ambiguity and work with a sense of urgency, • Bias for action: You balance big ideas with small, concrete execution steps, • Product management experience: You've been a PM at a strong software company, • Founder or investor ambition: You want to eventually become a full-time founder or investor

Checkbook is a leading FinTech company modernizing how businesses send and receive payments. Our platform supports both digital and paper check payments, allowing businesses to issue, receive, and manage payments securely and efficiently, whether delivered online or mailed as a physical check. By eliminating manual processes and reducing operational friction, we provide simple, reliable, and cost-effective payment solutions for our clients. We’re looking for a Customer Support Manager to lead and scale our customer support function as the company grows. This role is responsible for building a high-performing support team, defining best-in-class support processes, and ensuring our customers receive timely, empathetic, and effective support across all touchpoints. You’ll sit at the intersection of customer experience, operations, and product, acting as both a people leader and a strategic partner to the business. This is a hands-on role that requires comfort jumping into tickets when needed, while also building systems and processes that scale. Team Leadership & Development • Lead, coach, and develop a team of Customer Support Representatives., • Set clear expectations around performance, quality, and customer experience., • Support onboarding, training, and ongoing development of support team members., • Foster a customer-first, collaborative, and accountable team culture. Support Operations & Process Ownership • Own day-to-day customer support operations, including ticket management, escalations, and response SLAs., • Design, document, and continuously improve support workflows, policies, and playbooks., • Ensure consistent, high-quality support across all channels (email, chat, etc.). Customer Experience & Escalations • Serve as an escalation point for complex or sensitive customer issues., • Ensure issues are resolved efficiently and with a strong focus on empathy and clarity., • Identify recurring customer pain points and proactively drive solutions. Cross-Functional Collaboration • Partner closely with Product, Engineering, Payments, Risk/Fraud, and Operations teams to resolve customer issues and improve product experience., • Advocate for the customer internally by surfacing insights, trends, and feedback., • Support launches of new features or workflows by preparing the support team and updating documentation. Reporting & Insights • Track and report on key support metrics (e.g., ticket volume, response times, resolution times, CSAT)., • Analyze trends to identify gaps, training needs, or opportunities for process improvement., • Use data to inform staffing, tooling, and operational decisions. Tools & Systems • Own and optimize customer support tools and platforms (e.g., Zendesk)., • Help implement automation, macros, and self-service resources to improve efficiency and customer experience., • Maintain internal and external knowledge bases and FAQs., • 4+ years of experience in customer support or customer experience, including at least 1–2 years in a people management role., • Proven experience leading and scaling customer support teams in a fast-paced environment., • Strong operational mindset with the ability to build processes that scale., • Excellent communication skills, with a calm, empathetic, and customer-first approach., • Comfortable handling escalations and navigating ambiguity., • Data-driven, with experience using metrics to drive improvements., • Ability to work cross-functionally and influence without authority., • Experience in fintech, payments, SaaS, or a regulated environment is a plus., • Familiarity with support platforms such as Zendesk is preferred., • Medical, Dental, Vision, LTD, and additional insurance programs, • 401(k), • Equity Compensation: Competitive base salary + bonus + equity (based on experience) Equal Opportunity Employment It is our policy to provide equal opportunities for all employees in relation to recruitment, training, and promotion. Decisions will be made solely based on job-related requirements and without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you need accommodations during the application process, please contact us directly

LogicGate® is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud® delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. We are looking for a Manager, Customer Success to help lead our Customer Success Management (CSM) team. In this role, you will lead, coach, and scale a team of Customer Success Managers. You will be responsible for the health, retention, and growth of our Mid-Market and International segments. We are looking to you to bridge the gap between high-level strategy and tactical execution, ensuring your team has the tools and expertise to help our customers navigate the complexities of GRC, and translate those into solutions in Risk Cloud. This is a highly cross-functional role that will partner closely with Sales, Implementation, Marketing, and Product teams to ensure our customers achieve measurable outcomes and success with Risk Cloud. • Team Leadership & Coaching: Manage a team of CSMs, providing consistent 1:1 coaching, professional development, and performance management., • Operational Excellence: Refine the customer journey for mid-market and international accounts, focusing on scalable engagement models that drive measurable customer outcomes., • Retention & Growth: Own the expansion and Gross Dollar Retention (GDR) targets for your segment. Partner closely with Sales to identify expansion opportunities., • International Strategy: Act as the subject matter expert for our international book of business, understanding regional nuances in GRC regulations., • Cross-Functional Advocacy: Serve as the "Voice of the Customer" to our Product and Engineering teams to influence the roadmap based on customer segment needs., • Escalation Management: Serve as a senior point of contact for your team’s accounts, helping to resolve complex issues and reinforce the strategic partnership., • Experience: 5+ years in Customer Success within the SaaS industry; at least 2 years in a formal leadership or team-lead capacity., • Industry Knowledge: Previous experience in GRC, Cybersecurity, or a similarly complex technical domain is highly preferred., • Global Mindset: Experience managing or working with international accounts (EMEA/APAC) and understanding the complexities of global compliance standards (GDPR, ISO, etc.) is preferred but not required., • Data-Driven: Proficient in CS tools (e.g., Planhat) and Salesforce to track health scores and forecast renewals, churn, and expansion., • Communication: Ability to explain complex risk management concepts to both technical admins and C-suite stakeholders. The anticipated base salary range for the role is $115,000 - $140,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit ___ to learn about our latest recognition. Learn more about our culture ___. Excited about LogicGate but not familiar with GRC? • GRC stands for Governance, Risk, and Compliance, • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law., • The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. The Customer Success Manager is the primary owner of the enterprise customer support relationship for key accounts. In addition, this role will work with support team partners, vendors, and our Operations and Supply Chain teams to ensure optimal support delivery. They will become a subject matter expert relative to these tasks and have a role in case handling and process improvement. • Build strong relationships with your key account stakeholders, • Serve as advocate for continuous improvement with support delivery in mind, • Manage the onboarding of your customer to new processes and solutions provided by Coates Support, • Liase with Deployment Support teams to ensure healthy transition of new customer locations to our solution., • Monitor and respond to various customer feedback mechanisms (CSAT, Field Service Satisfaction), • Participate in the product feedback and enhancement intake process, • Contribute to Technical Support case handling to maintain a close understanding of ongoing support issues facing your key account, • Maintain oversight on SLA performance for your key account, providing feedback on relative process opportunities, • Work to escalate and highlight special handling to deliver an optimal support experience for customer stakeholders

Ideal start timeline: May 2026 Role status: Exempt Compensation: Our target hiring range is $185,000-225,000 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder’s Flexible Working Location: Our employees have the option to work 100% remotely within the United States or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere. Here’s a few reasons why 85+ of them choose Campminder: • With 20+ years experience of serving the industry through its digital transformation, we’re stable, profitable, and have developed a loyal customer base (that continues to grow)., • We build software for summer camps, an industry that enables meaningful experiences for kids., • We work on interesting, ambitious projects that create real value for our clients., • We know our team members feel their work has an impact on the organization’s purpose., • At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements., • We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Enabled" approach in our solutions., • We’ve been listed on Outside Magazine’s 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience. This role’s mission & overview We are looking for an engineering manager for our ExperiencePlatform team, which is a newly formed, growing team that will be building platform features used across multiple different products at CampCo. This manager will be leading a team of engineers who are rapidly reimagining a core monolithic product, redesigning core customer features while modernizing the underlying architecture. This team has both external and internal customers, as they will build and own functionality used by external customers, but across multiple different products within the CampCo umbrella. This is a high-impact, high-autonomy role for someone who thrives on leading teams that are solving hard architectural problems while designing features for a platform system that will be used both internally and externally. As an Engineering Manager for our ExperiencePlatform team, you will: • Build and lead 1-2 engineering teams through a complex architectural shift, transitioning core features from a monolithic codebase to a modern, scalable platform, • Lead engineering best practices on rapid, iterative feedback cycles with customers while balancing plans for long-term scalability and reliability, • Partner with cross-functional leaders across CampCo to ensure the platform effectively supports diverse product requirements and seamless integrations, • Build an AI-first engineering team, that uses the best AI tools throughout their development process, and includes AI in the product where appropriate, • Cultivate an engineering culture of autonomy, technical excellence, and rapid iteration, empowering your team to solve difficult distributed systems problems, • Mentor and grow engineers at all levels, providing technical guidance and career coaching to foster a world-class development environment We think a successful candidate will bring: • Experience leading high-performing, highly engaged engineering teams in growth environments, while maintaining strong engineering best practices and high quality, • A strong track record of architectural modernization, such as migrating monolithic applications to service-oriented architectures, • Expertise in building and maintaining platform features (including embedded frontend features) that serve both internal developers and external customers, • Experience with agentic coding and harness engineering, • Strong Agile and project management skills, with a proven track record of continuously improving systems and processes on your teams in order to make them more efficient, • Exceptional communication and collaboration skills, with the ability to translate complex technical trade-offs into clear business impact for stakeholders across the organization, • Excellent coaching and mentorship skills, and ability to grow engineers with a wide range of skillsets, • Growth-oriented mindset, with a desire to constantly learn and improve, and constantly improve their team Our Interview Process: • 45 min - interview with People & Culture, • 60 min - interview with Hiring Manager, • Phase 3, • 60 min - architecture interview with Engineering team member, • 60 min - peer interview with Engineering manager, • 60 min - peer interview with product manager A few of the benefits we are proud to offer: • Robust medical, dental, and vision coverage options with generous employer contributions, plus a $500 employer HSA contribution for HSA-compatible plans, • Ability to choose where you work - remotely, in the office, or a mix!, • A variety of resources to support mental health and emotional well-being, • 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care, • 401(k) with 4% company matching, • Trust-Based (flexible) PTO (and yes, we use it!), • $900/year wellness allowance, • Company-paid subscriptions, training, and support for using AI professionally and personally. We have a team dedicated to enabling our AI capabilities for our team members and our customers! We encourage people of all backgrounds to apply: We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups. Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you're not sure whether you meet our qualifications. We'd love to have the opportunity to consider you! We encourage applications from parents, parents-to-be, and those responsible for the caretaking of others. We offer paid parental leave for birthing and non-birthing parents (including for adoption, surrogacy, and foster care placement) and paid loss leave to recover from miscarriage or stillbirth. The company's HSA and wellness allowance contributions may be used toward childcare, eldercare, adoption fees, and fertility treatments like IVF, among other expenses.

The Opportunity As a Customer Success Manager, you’ll be the trusted guide for primary care providers navigating the critical shift to value-based care. You are the key to unlocking our customers' success, ensuring they have the relationships, tools, and strategies needed to deliver better patient outcomes. Your passion for building relationships and driving performance will directly empower physicians, create a more sustainable healthcare future, and be central to our mission. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do You will own the post-sale success and satisfaction of a dedicated portfolio of primary care provider accounts in our digital first segment, serving as a strategic partner from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. Given the size of the portfolio, we are looking with candidates with experience in low touch models and bring a focus on scalable growth and automation of processes. * Own a portfolio of about 115 accounts, facilitating a smooth onboarding process, driving product adoption, and serving as their main point of contact. * Lead customer engagements, including quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value. * Develop scaled engagement methods that engage end users through campaigns, newsletters, and proactive touchpoint * Drive the successful integration of our technology tools into customer workflows through effective education and practice transformation support. * Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management. * Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success. * Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion. * Develop compelling, data-backed narratives with the Customer Marketing team to effectively communicate business updates and establish Pearl’s value. What You’ll Bring You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals. Your experience has prepared you to guide healthcare providers through a significant operational transformation with empathy and data-driven expertise. Must-haves: * A Bachelor’s degree or equivalent professional experience. * 3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management. * Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership. * A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience. * Willingness to travel up to 25% for critical in-person customer meetings. Nice-to-haves: * Experience working at an Accountable Care Organization (ACO) or a healthcare technology enablement company. * Direct experience working with and supporting primary care providers. * Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources. * A track record of successfully achieving account expansion or renewal targets. * A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities. * Experience successfully leveraging AI technologies to drive a process more efficiently. This role might not be for you if: * You prefer to operate as a solo contributor and might not have a demonstrated history leveraging cross-functional relationships. * You prefer highly structured or predictable environments with established, unchanging processes. You are unable to meet the travel expectations for the role. Our Values 🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions. 🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust. ❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination. We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination. The expected offer for this role includes the following components: * Base Salary Range: $85,000 - $115,000 per year. * Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. * Benefits: We offer a competitive benefits package. More on our careers page. Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location. We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired. While steps may vary by role, you can typically expect: * Initial Screen: An intro call to discuss your background and motivations. * Panel Interview: A round of interviews with teammates and cross-functional partners. * Case Presentation: A scenario inviting you to walk our team through a real-world problem or relevant challenge. * Executive Interview: Final conversation(s) with 1-2 of our leaders.

Clinical + Customer Care Manager ● Supportive, collaborative team culture ● Full-time, fully remote for great work-life balance ● Lead and shape Mindstar’s Customer Care function About Mindstar Mindstar is one of Australia’s leading innovators in corporate wellbeing and mental health. We deliver tailored programs, executive coaching, crisis response services, and workshops that help people and organisations thrive. Focussing on leaders and executives, our clients span corporate Australia and the health sector, and we pride ourselves on delivering exceptional, world class, and human-centred solutions. About the Role We are seeking a Clinical + Customer Care Manager to lead our Customer Care team and multi-disciplinary network of Mindstar Coaches — including psychologists, executive coaches, social workers, and counsellors. This is a hands-on leadership role where you will: • Drive daily operations and service excellence., • Step in with clinical expertise when required., • Manage team and coach capacity to meet client needs. Key Responsibilities • Lead and inspire a high performing Customer Care and Coaching team., • Oversee program service delivery, referral management, and resourcing levels to meet SLAs., • Respond to escalated clinical and operational enquiries with professionalism and empathy., • Conduct triage, risk assessments, and intakes when required., • Build and maintain strong stakeholder relationships with corporate clients., • Ensure operational processes and systems are effective, compliant, and continuously improved., • Analyse multiple datasets for client reporting to identify trends and opportunities. Must-Haves • Based on the East Coast of Australia with permanent work rights., • Tertiary qualifications in Psychology, Social Work, Counselling, Occupational Therapy, Nursing (mental health) or other Allied Health/Social Sciences., • 3–5+ years’ experience in a health-related professional and business administration/practice management/development role., • Proven leadership and people management skills., • Clinical triage expertise, including risk identification and management., • Exceptional operational, systems, and administrative capability., • Comfort working in a fast-paced, agile environment., • Excellent interpersonal and communication skills., • Experience in corporate wellbeing or mental health service delivery., • Familiarity with practice management systems and/or CRMs., • Previous clinical experience with complex mental health conditions or individuals at risk., • Strong data analysis skills for service improvement., • Understanding of compliance obligations across client agreements, regulatory bodies, and legislative changes., • A genuinely supportive, inclusive, and values-driven culture., • A leadership team that values trust, wellbeing, and innovation., • Comprehensive training and ongoing coaching., • The flexibility to work from home (in a quiet, private space) with occasional in-person collaboration. We encourage you to apply early, as we will be reviewing applications and interviewing on a rolling basis. The vacancy may close once a suitable candidate is identified. To apply: Combine your CV and cover letter into one document before uploading.Job Brief:

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. Serverfarm is seeking an experienced Data Center Mobilization Manager to lead the mobilization of new data center operations, either through greenfield site start-ups or the transition of acquired data centers into the Serverfarm operating model. The ideal candidate will be a Program Manager with experience in data center MEP Operations startup. The role acts on behalf of the business to ensure operational readiness, risk control, and seamless handover into Business-as-Usual operations. Working cross-functionally with Development, Finance, Procurement, People, Product, and third-party service providers, the Mobilization Manager will coordinate, track, and assure all mobilization activities and deliverables through to formal acceptance and handover to the site operational delivery team. • Mobilization Strategy & Governance, • Lead the mobilization strategy for new data center deployments and acquisitions., • Agree Acceptance Criteria for each subsystem and area with Operations Engineering / Development., • Establish mobilization plans, governance structures, and milestones., • Track progress against program timelines and ensure readiness for go-live and handover., • Cross-Functional Coordination, • Function as the central mobilization interface across Development, Finance, Procurement, People, Product, and Operations, • Coordinate internal teams and third-party partners to ensure all mobilization deliverables are aligned and complete., • Ensure mobilization activities support Serverfarm’ s commercial, operational, and customer objectives., • Operational Readiness & Assurance, • Ensure all critical infrastructure is delivered, commissioned, and transitioned in line with Serverfarm design standards, availability targets, and redundancy philosophies., • Confirm readiness for 24/7 mission-critical operations in alignment with contracted customer obligations as part of handover to site operations., • Define and assure the target operational model in line with Serverfarm standards., • Ensure staffing models, training, and competency requirements are met prior to handover., • Review and approve operational documentation including SOPs, MOPs, and EOPs, • Lead readiness reviews and formal go-live approvals., • Ensure compliance with applicable codes and standards including NEC, NFPA, IEEE, CSA (Canada), and local Authority Having Jurisdiction (AHJ) requirements., • Confirm electrical switching procedures, lockout/tagout (LOTO), and emergency operating procedures are in place and validated., • Ensure cooling designs support current and future IT loads, redundancy requirements, and operational efficiency targets., • Review commissioning results, seasonal testing strategies, and mechanical failure response procedures., • Supplier & Transition Management, • Define and mobilize suppliers required to meet warranties and Service Level Agreements., • Function as the primary point of governance with incoming and outgoing suppliers, • Ensure contract obligations, KPIs, SLAs, and mobilization requirements are met., • Support acquisition transitions, including staff transfer oversight where applicable., • Assets, Systems & Data Integration, • Oversee validation of asset registers, O&M documentation, warranties, and maintenance strategies., • Ensure MQTT telemetry data is available on time to operational systems., • Ensure BMS, EPMS, CMMS, & reporting tools are configured to Serverfarm standards., • Support lifecycle planning and fulfilment of critical spare obligations., • Health, Safety & Compliance, • Establish and enforce Serverfarm HSE standards across all contractors, FM providers, and vendors during mobilization., • Ensure compliance with all applicable OSHA (US), provincial/state safety regulations (Canada), NFPA, NEC, CSA, and local AHJ requirements., • Ensure clear HSE governance, roles, responsibilities, and escalation routes are defined and communicated., • Review and approve risk assessments, method statements, and safe systems of work., • Support audits, regulatory compliance, and assurance reviews., • Emergency Preparedness & Response, • Ensure site emergency plans are developed, tested, and aligned with local emergency services., • Support emergency drills, tabletop exercises, and failure scenario simulations., • Validate emergency communications, evacuation procedures, and muster arrangements., • Training, Competency & Safety Culture, • Ensure safety training and certification requirements are defined and met prior to go-live., • Promote a strong safety-first culture across all mobilization activities., • Encourage proactive hazard identification and continuous safety improvement., • Environmental & Sustainability Compliance, • Ensure compliance with environmental regulations related to fuel storage, refrigerants, spill prevention, waste management, and emissions., • Oversee spill response planning and environmental incident readiness., • Support alignment with Serverfarm sustainability and ESG commitments., • Handover to Operations, • Lead the structured handover from mobilization into steady-state site operations., • Confirm performance reporting, governance, and escalation frameworks are embedded., • Support early-life operational stabilization and lessons-learned reviews., • Essential, • Proven experience in data center site start-ups, mobilization, or operational transitions., • Strong understanding of mission-critical data center operations and risk management., • Experience operating in a client-side or owner-operator role., • Strong stakeholder management and cross-functional coordination skills., • Demonstrated ability to manage complex transitions without service disruption., • Strong Program Management experience, • Desirable, • Experience supporting data center acquisitions and integrations., • Knowledge of FM service models and supplier governance, • Familiarity with DCIM, CMMS, and operational reporting platforms., • Personal Attributes, • Highly organized with strong attention to detail., • Calm and decisive in live, high-risk environments., • Confident, challenging suppliers and driving accountability., • Collaborative, pragmatic, and delivery focused., • Travel

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their work. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs. We're at an exciting stage of our journey and growing fast. We're serving ___ like Cursor, Clay, Whatnot, and Persona, and aim to 5x our growth by the end of 2026. Dust is a ___ with an experienced and determined team of optimists (coming from companies like Stripe and OpenAI) that likes to focus on users, getting great things done by shipping fast, and doesn’t take itself too seriously while doing so. Dust is seeking a Founding Partnerships Lead to build our partner ecosystem in the UK from scratch. This is a business development role at its core: your job is to identify, engage, and activate the partners who will become a meaningful source of pipeline and revenue for Dust in the UK market. We've proven the partner motion in France (€1.5M+ ARR in under a year, strong SI and reseller traction). Now we need someone to figure out what works in the UK, where the landscape, buyer expectations, and partner ecosystem are fundamentally different. This is a 0-to-1 role. There is no existing UK partner program, no playbook, no team. You'll be the first person on the ground, responsible for building relationships, closing early partnership agreements, and proving that partners can generate real pipeline for Dust. You'll work cross-functionally with Sales, Field Marketing, Growth, Community, the France Partnerships team, and the Executive Team to make this happen. All types of partnerships are in scope: resellers, system integrators, consultancies, agencies, tech alliances, affiliates, community partners, and anything else that drives results. We care about what works, not what fits a predefined category. This role has a path to leadership. As you prove out partner-market fit and demonstrate impact, there will be opportunity to build and lead a UK partnerships team. We're looking for someone who can start as a hands-on builder with the ambition to grow into a team leader. * Build Dust's UK partner ecosystem from zero. Identify, qualify, and recruit the partners best positioned to reach B2B SaaS and Fintech buyers in the UK, across any partner type * Drive partners to pipeline. This isn't about signing logos. Your success is measured by partners generating qualified opportunities, co-selling with Dust AEs, and closing deals. Own the full journey from first conversation to first partner-sourced deal * Develop and test partnership models that work for the UK market. Leverage what exists from France (program tiers, enablement, Wesype as distributor) but be willing to reinvent where the market demands it * Create activation playbooks that take partners from signed agreement to actively selling. Build the training, enablement, and co-selling infrastructure needed to make partners effective * Own UK partnership pipeline and revenue targets, with latitude to experiment with creative deal structures, incentive models, and go-to-market approaches * Work hand-in-hand with UK Sales (AEs and BDRs) to ensure partners are pipeline accelerators. Build deal routing, co-selling motions, and account mapping that the sales team actually uses * Collaborate with Field Marketing (Events, Content, Community) to build joint events, co-branded content, and community activations that serve both partner development and demand generation * Stay tightly connected with the France Partnerships team to share learnings, adapt proven playbooks, and maintain consistency where it matters * Partner with Growth Marketing to turn partner activity into scalable demand: co-hosted webinars, joint case studies, partner-led content, and event-driven pipeline * Coordinate with Product and Engineering on integration priorities, partner feedback, and joint solution development where relevant * 5+ years in partnerships, business development, or channel sales in B2B SaaS. Experience in fintech, developer tools, productivity platforms, or AI/ML is a strong plus * Proven 0-to-1 builder. You've built partner programs or BD motions from scratch, not just managed existing ones. You know what it takes to go from a blank page to real pipeline * Track record of driving revenue through partners. Specific examples where partnerships you built directly drove measurable pipeline, customer acquisition, or closed revenue * Experience working with B2B SaaS and/or Fintech ecosystems in the UK. You understand the landscape: who the key SIs, consultancies, agencies, and ecosystem players are * Cross-functional operating experience. You've worked effectively across Sales, Marketing, Product, and leadership teams in a fast-moving environment * Entrepreneurial and scrappy. You thrive in ambiguity, create structure from scratch, and move fast with limited resources. You're comfortable being a team of one before you're a team of many * Familiarity with the AI/ML landscape and enterprise AI deployment is strongly preferred * Business development instinct. You naturally think about how to turn a relationship into a pipeline source. You're not just a relationship manager; you're a dealmaker * Strategic thinker. You can zoom out to design a program with long-term vision while executing tactical partnerships today * Exceptional relationship builder. You build trust quickly with partners, internal stakeholders, and executives across cultures and time zones * Data-driven. You use metrics to prioritize, make decisions based on evidence, and can clearly report on impact * Strong communicator. Excellent written and verbal skills, comfortable presenting to executives, partners, and cross-functional teams * Existing network in the UK B2B SaaS and Fintech ecosystem (SIs, agencies, consultancies, VCs, community leaders) * Background in AI, developer-first, or API-first companies * Prior experience hiring or mentoring partnerships team members * Understanding of the competitive landscape * Competitive OTE compensation + significant equity package at a Sequoia-backed startup * Health benefits for you and your dependents * New MacBook Pro or Linux machine, monitor, keyboard, etc. * Opportunity to travel to Paris HQ regularly * Regular team events and off-sites We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, because we value the magic that happens when talented people work closely together. We're not building yet another enterprise SaaS tool. We’re creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better). The key is building the infrastructure so they have the right context, and building the best interfaces for humans to interact with them. We have the unique opportunity to explore and shape the way humans interact with machines while building a product we use ourselves every day. If you're excited about crafting products that reinvent B2B software and want to join a team that combines the best of startup culture with the backing of top-tier investors, we'd love to talk. 👋 Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist. * ___: a story about our mission * ___ - Latent Space podcast with our cofounder, Stanislas Polu (2024) * ___ - dotAI podcast with Stanislas Polu (2024)

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building out our Vulnerability Management team, and we’re looking for an Engineering Manager to help shape it. This team helps ensure that security risks across 1Password’s software, infrastructure, and dependencies are identified, prioritized, mitigated, and resolved quickly, while ensuring a great user experience. The team is responsible for our internal vulnerability management program and our public-facing Bug Bounty program. Internally, we partner with product, design and development teams, along with security specialists to ensure vulnerabilities are prioritized and remediated appropriately. Externally, we partner with the security research community, publications, and other specialists to identify and remediate security issues, while upholding principles of transparency as a responsible industry leader. As an Engineering Manager, you’ll be responsible for enabling your team to deliver meaningful impact while maintaining a healthy, accountable, and collaborative environment. You’ll set clear direction, shape technical and delivery strategy with your team, support the growth and performance of engineers, and ensure strong communication and alignment with cross-functional partners to successfully achieve team and organizational goals. This is a remote opportunity within Canada and the US. What we're looking for: * Strong background working in software development, either as a software engineer, security researcher, tester, or as an engineering manager of software development teams. * Strong background building, scaling, coaching and leading high performance software development or engineering teams. * Strong experience communicating with internal and external stakeholders; interacting with members of the public on behalf of an organization, and communicating risk to senior leadership teams. * Strong experience working within the security domain, either working for a security company, as part of or managing security teams, as a security developer, engineer, or researcher. * Experience with vulnerability management programs - this may come in the form of a program owner, security researcher, pentester, security developer, security engineer, work on bug bounty programs, etc. * Experience with AI Adoption, AI Tooling, and enablement * Experience coordinating and delivering on large scale projects Bonus points for: * Prior experience working with application security teams in a medium sized tech organization * Prior experience with all of pentesting, bug bounty programs and vulnerability management * Prior experience working closely with governance, risk and compliance teams * Significant experience with AI tooling in the security space * Significant experience building and scaling security teams * Significant experience building new teams from scratch and working with ambiguity to set clear boundaries and technical direction What you can expect: * Manage a team of engineers and develop engineering leads. Foster an environment of innovation, execution and collaboration. * Rapidly mature and scale the Vulnerability Management Program at 1Password, with a clear focus on innovation and AI * Conduct recruiting and hiring activities to build and grow a team of strong engineers to create a high performance and inclusive workplace. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity and communication. * Provide technical leadership to engineers both in your team and across the engineering organization. Even if you don't tick all these boxes, we want to hear from you. We understand that everyone's experiences are unique. The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has knowledge of the WarriorBabe products, specifically the WarriorBabe VIP Program, and is passionate about helping women of all ages begin and continue their fitness journeys. As a Customer Success Coordinator, you will be the driving force behind our customers' triumphs. Your deep knowledge of our transformative products, especially the acclaimed WarriorBabe VIP Program, will enable you to guide and inspire women at every step. This role is pivotal in building strong connections with both new and established customers, making it one of the most crucial touch points in our organization. What you'll do Reporting to the Customer Success Manager, the Customer Success Coordinator at WarriorBabe is an employee who works directly with the WarriorBabe Leadership Team and is the primary point of contact for each new VIP client after the sales process. Clients are at the height of their motivation when they begin the onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting new clients and answering questions in a timely and accurate way. Performance in this role is based on client satisfaction and onboarding velocity, as well as the Coordinator’s responsiveness, product knowledge, and client-first initiatives. To be successful in this role, you will need to be an expert of WarriorBabe. There is a proven process with onboarding clients in place, and it is important that the current process is fulfilled and innovation is applied as needed to improve the client concierge experience. In summary, the WarriorBabe Client Success Coordinator is expected to: • Support coach-client assignments as part of the welcome call cadence for all new VIP clients with oversight from the Customer Success Manager, • Field general how-to questions about the program and onboarding requirements post-sale (received via email, phone, and text messages, primarily), • Extensive Customer Service Background: We are seeking candidates with a remarkable track record of 3-5+ years in customer service, preferably with experience in client success. Your demonstrated expertise in understanding and meeting customer needs will set you apart., • Exceptional Communication Skills: As a Client Success Manager, effective communication is paramount. Your ability to articulate ideas clearly, both verbally and in writing, will be instrumental in building strong relationships with our valued customers. Showcasing your expertise in conveying information with clarity, empathy, and professionalism is essential., • Proficiency in CRM and Project Management Tools: A solid understanding of Customer Relationship Management (CRM) systems and project management tools is a significant advantage. Your familiarity with leveraging technology to streamline processes, track customer interactions, and drive efficient outcomes will enhance your success in this role., • Availability: Ideally, our perfect candidate lives on the west coast and/or can accommodate evening hours (Monday through Friday until 9pm PST/12am EST) and Saturday availability (between 7am-3pm PST/10am-6pm EST), • Attendance on our monthly All Hands Meeting with the entire WarriorBabe company (the first Tuesday of each month), • Compensation: Compensation starts at $28.00 per hour with potential for growth based on performance and experience., • Flexibility & Freedom: Enjoy the benefits of a full-time remote position with flexible scheduling, allowing you to tailor your work hours around your lifestyle, outside of mandatory meeting times., • Comprehensive Benefits: After 90 days, you will gain access to medical, dental, and vision insurance. Additionally, you are immediately eligible to particiapte in our 401k plan featuring employer matching., • Paid Time Off: As an Employee, you will benefit from accrued PTO, including paid holidays, to support work-life balance., • Exclusive Discounts: Receive discounted WarriorBabe merchandise and services, enhancing your connection to our community and products. Note: At this time, WarriorBabe is not able to support employment for residents of the state of California.

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. About SpendHound: ___ is a software vendor intelligence platform recently launched by the research firm YipitData and used by 1,000+ companies around the world (See this___ from SpendHound’s Director of Product!) • SpendHound is the single source of truth for companies’ software vendors and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Unlimited support from Procurement Experts to deliver price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and Procurement Expert service to save time and money on their software renewals. Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software and AI tools., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At SpendHound, we are on a mission to help Finance and Procurement teams gain real-time visibility and control over their software costs. Our platform simplifies software spend tracking and provides actionable insights, delivering cost-savings to 1000+ companies around the world. We are building towards an agent-first approach to vendor selection and price benchmarking and are looking for an AI Product Manager to lead the development of new AI features on our roadmap. You will help define the product vision, collaborate with engineering and design teams, and work closely with customers to achieve this goal. This role is ideal for someone looking for a high degree of ownership and passionate about building tools that help business operate more effectively. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for SpendHound’s new AI features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering, design, and procurement expert teams to build a world-class vendor intelligence platform., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • Minimum 3+ years of experience in Product Management with 1+ years of experience building AI products., • Ability to work closely with engineers in a highly technical environment to deliver AI features., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, doing error analysis, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and procurement expert teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with working on B2B products., • Experience with Claude, Cursor, or similar AI coding tools., • Understanding of the software purchasing process within large organizations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! The annual base salary for this position is anticipated to be up to $180,000. In addition, the role includes a 10% variable bonus, bringing the estimated on-target earnings (OTE) to approximately $198,000. • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements. CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

HubSpot’s Business Systems organization powers how HubSpot runs — supporting our People, Legal, Finance teams, our internal platforms, and the company-wide adoption of AI tools like ChatGPT, Claude, Gemini, and Glean. We’re hiring a Manager, Internal AI Enablement & Agentic Systems to lead a team of technical Business Systems Analysts who are redefining how HubSpot works through agentic AI. Your team will be the internal experts and owners of enterprise AI tools — responsible for ideation, rapid prototyping, solution design, and hands-on implementation of low-code agents and workflows that materially improve how HubSpotters operate. This is a builder-leader role for a manager who can connect business processes to frontier AI capabilities, get hands-on with prototypes, and develop a team capable of scaling AI impact across the company. • Manage, mentor, and grow a team that blends process discovery, systems thinking, and hands-on AI prototyping., • Drive clarity, focus, and accountability around enterprise AI enablement., • Serve as the product owner for internal AI platforms (ChatGPT, Claude, Glean, and more)., • Define access models, usage guidelines, and best practices., • Monitor tool effectiveness, adoption, UX, and emerging features to inform strategy., • Work with business stakeholders to map workflows, identify opportunities, and design AI-powered assistants, copilots, retrieval systems, and automation., • Prototype early versions yourself or with your team to validate value quickly., • Own delivery of reliable, secure, scalable AI tools using low-code/agent frameworks., • Democratize AI usage across departments through training, documentation, and internal GTM motions., • Build feedback loops to continuously improve tools based on real user needs., • Evangelize safe, effective AI usage across HubSpot., • Lead hands-on discovery to understand business workflows and identify AI leverage points., • Architect and deliver AI-enabled systems that are simple, reliable, and intuitive., • Balance rapid iteration with secure and responsible AI implementations., • Establish frameworks for evaluating AI opportunities and measuring impact., • Build an operating model for how HubSpot uses AI internally—access, governance, usage, integrations, and performance., • Create a high-trust, high-autonomy environment where BSAs can deliver their best work., • Experience managing and developing technical BSAs, consulting teams, or hybrid product/operations teams., • Demonstrated ability to design business processes and translate them into technical requirements and working systems., • Hands-on experience building low-code or agentic AI solutions (e.g., GPT actions/agents, n8n, Glean workflows, Zapier/Workato, copilot builders)., • Strong understanding of modern LLM ecosystems (GPT, Claude, Gemini, Llama, etc.)., • Proven ability to prototype quickly, validate assumptions, and iterate based on feedback., • Excellent system thinking and problem-solving skills; ability to simplify complexity., • Strong stakeholder management and communication skills; comfort leading through ambiguity., • A passion for turning emerging AI capabilities into high-utility, real-world internal tools., • Clear, measurable improvements in speed, quality, and employee experience., • A robust, scalable governance model that enables rapid experimentation without sacrificing safety., • A motivated team known for high trust, high output, and technical excellence. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$138,500—$221,600 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role We are seeking a Preconstruction Manager (Virginia) to lead the early-stage execution of our solar projects. This role is responsible for overseeing all preconstruction activities, including project planning, budgeting, buyout, scheduling, and risk management. The Preconstruction Manager will serve as both a strategic partner and technical leader, ensuring projects are set up for successful execution while collaborating cross-functionally with internal teams and external stakeholders. • Assumes ownership of all project portfolios within the state of Virginia from Business Development., • Manages all Project Management aspects of the projects from handoff through submission of construction permits., • Manages and acquires all non-ministerial permits to include zoning, planning, etc., • Coordinates with Project Controls to create schedules for projects as they are awarded., • Ensure all preconstruction site visits are completed and required information is obtained., • Assists Engineering team in decisions and development of the project design to be compliant with Company and Customer requirements., • Coordinates with Procurement to ensure all equipment is purchased timely and in accordance with the project schedule., • Develop and maintain relationships with Subcontractors, keep them apprised of project pipeline and assist Project Management in development of RFPs and Subcontract Agreements., • Participates in weekly Client meetings, responds and/or relays preconstruction project tasks to the engineering team., • Process submittals and RFIs as required., • Prepares, tracks, and manages construction budget during the procurement phase of project to assure each purchase is within budget of each item., • Provide status reports to Senior Management on a regular basis, particularly regarding engineering, procurement, schedule, and cost forecasting., • Assists the Business Development team by providing all preconstruction technical support required to respond to all requests for proposals which include technical review and PPA or EPC contract review., • Build trust and rapport with all Solar Landscape departments., • Bachelor's degree in Construction Management, Engineering or related field of study., • 5+ years construction experience and/or engineering background in Solar., • 2+ years permitting experience in Virginia, County and City level, experience in Special Use Permit submissions., • Proficient with Microsoft Office suite, Dynamics 365 (or other construction management software), Microsoft Project, Adobe Acrobat Pro or equivalent pdf editor., • Excellent written and verbal communication skills., • Effective Negotiation skills., • Knowledge of behind-the-meter and Utility interconnections., • Understanding of Purchase Order, Subcontract, PPA, EPC Contracts and Project accounting., • Organization and communication skills., • Detail-oriented, self-starter., • Knowledge of construction safety requirements; OSHA 10 or 30 certification., • Valid Driver’s License; must be willing to travel to various job sites., • Authorized to work in the United States on a full-time basis. $90,000 - $115,000 a year Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building a new Partnerships Engineering team, and we’re looking for a front-line Engineering Manager to help shape it from the ground up. This team sits at the intersection of Engineering, Strategic Partnerships, and Product. The scope spans early technical validation, hands‑on integration delivery, and longer‑term platform investments that make integrations repeatable, scalable, and easier for partners to adopt over time. As the Partnerships Engineering Manager, you’ll build and lead a dedicated Integration Enablement Engineering team that makes 1Password’s external partnerships and integrations successful - from first technical conversation through GA. This is a front-line engineering management role focused on turning partnership intent into real, shippable integrations, while systematically reducing bespoke work through shared infrastructure, tooling, and documentation. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing engineers in a front‑line role, with ownership over delivery, execution, and team health. * Strong technical judgment across APIs, SDKs, integrations, and distributed systems. * Experience working with/building technical systems spanning traditional SaaS infrastructure to AI-native applications. * Comfort operating in Strategic Partnerships‑adjacent environments and collaborating closely with partnerships, sales, and product teams. * Ability to balance short‑term partner needs with long‑term platform quality and leverage. * Clear, effective communication with both technical and non‑technical stakeholders. Bonus points for: * Experience building or scaling partner integration programs. * Familiarity with developer platforms, security products, or identity‑related systems. * Prior experience working directly with external partners or customers on complex integrations. What you can expect: Own technical partnership execution * Serve as the primary engineering owner for external partnership integrations, from discovery through GA launch. * Act as the technical counterpart in partnership discussions, validating feasibility, scope, and tradeoffs. * Support deal progression when needed through design proposals, architecture reviews, and technical assessments. Build and run the integration program * Establish and own an external integrations program that tracks work reliably across the full partnership lifecycle. * Define processes, roles, and execution models that enable multiple integrations to run in parallel without heroics. * Balance near‑term partner delivery with sustained investment in shared infrastructure and self‑service tooling. Lead partner integration delivery * Guide and support hands‑on integration work with partners, including direct consultation and building or extending first‑party components. * Ensure integrations are well‑designed, maintainable, and aligned with platform, security, and product standards. * Collaborate closely with Developer Platform and Cognition teams to land changes cleanly and sustainably. Raise the bar on documentation and enablement * Own engineering documentation that supports Strategic Partnerships, external partners, and internal engineers throughout integration work. * Build and maintain reference architectures, integration guides, and design patterns that reduce ambiguity and rework. Continuously improve how integrations work * Identify recurring integration patterns and turn them into reusable approaches. * Use proofs of concept to explore new integration models and reduce risk ahead of production investment. * Incrementally evolve integrations toward more plug‑and‑play, self‑service experiences. Ownership Areas * External partnership integration program * IDE integrations * Browser integrations * External partner integrations * Integration documentation and reference architectures USA-based roles only: The annual base salary for this role is between $190,000 USD and $258,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $172,000 CAD and $232,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Job Type Full-time Description Remote Greater Seattle Area About the Company AuthenticID is solving one of the biggest business issues in the world today: Fraud. Fraud losses are skyrocketing for companies as sophisticated actors are leveraging artificial intelligence to create world-class fake or synthetic identities to defraud banks, wireless carriers, governments, and every other enterprise on the planet. AuthenticID uses game-changing, proprietary machine-learning algorithms to ensure people are who they say they are, thereby preventing fraud and saving our customers millions of dollars a year. Our products combine biometric and computer vision technology to provide very fast determinations of whose identity is real and whose is not over the web and in mobile applications. AuthenticID is headquartered in Kirkland, WA, and serves enterprise clients across diverse industries, including Telecom, FinTech, Healthcare, Banking, Gaming, and Government. Many of our clients are Fortune 500 household names with billions of dollars in revenue. The Opportunity Reporting to the VP of Customer Support, Support Engineers create the foundation of trust for AuthenticID’s customers. Our ability to respond to customer needs, provide exceptional customer service, and take action to resolve issues – both big and small – are paramount to AuthenticID’s continued success. Tier 2 Support Engineers have a track record of success in the following areas: • Communication: you are adept at translating technical information into clear explanations for a variety of users., • Critical Thinking: you relentlessly seek out opportunities to improve customer satisfaction, simplify processes, and boost team collaboration. You leave situations better than you found them., • Customer Experience: at least 2 years of customer service experience in a SaaS or IT-based organization. Startup and/or cybersecurity (identity) experience is desired., • Spreadsheets: Comfortable with Excel and Google Sheets. Intermediate experience with Formulas, Pivot Tables, VLOOKUPs, Conditional Formatting, and Data Validation., • Word Processing: Experience with formatting and professional presentation of Word documents and emails. What You Bring • Knowledge of AuthenticID products, • Technical Experience Desired:, • Familiarity with:, • Any 3GL programming language, • Python and SQL is required., • Jupyter notebooks is desired, • Snowflake, • Grafana for monitoring and diagnosis is desired., • DiffMerge is desired., • DiffGram is desired., • BA or BS in Computer Science or similar (graduate degree preferred), • Enterprise B2B2C experience in a data analytics or consulting role preferred, • Communication ninja adept at translating complex technical matters into simple actionable directives, • Critical thinking, exceptional teaching, and problem-solving guru, • Research and understand MLOps standards and processes, • Formulate and evaluate alternative solutions and/or recommendations to achieve departmental goals, • Collect and analyze data, create reports, review and explain trends, • Mission-oriented individual passionate about making a difference and building something greater than yourself, • You thrive in rapidly changing environments with no issue rolling up your sleeves to get the job done AuthenticID’s salary range for this position is $80,000 -$110,000 per year. Our salary ranges are determined by role, level, and location. Pursuant to the Washington Equal Pay Act, Colorado Fair Pay Act and the New York City Pay Transparency Law, the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of AuthenticID's total compensation package for employees. Your total rewards package at AuthenticID will include medical, dental and vision coverage, unlimited PTO, flexible work environment, and many other corporate initiatives centered around employee experience. Equal Opportunity Statement AuthenticID is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you're passionate about consumer identity privacy and a team player who wants to join a growing diverse and dynamic team, we look forward to hearing from you! Salary Description 80,000-110,000

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. We are looking for a strongly technical and empathetic engineering leader to lead our Adoption and Value Realization team, focused on driving meaningful user engagement with our existing product functionality and ensuring customers realize clear, demonstrable value from AcuityMD. As the founding manager of this new team, you will be instrumental in guiding the team’s technical investments, achieving product success, growing the team, and mentoring engineers. You will join the engineering leadership team to help shape the culture, processes, and technical investments across engineering. We are looking for a world-class technical and systems thinker and a world-class leader for this highly impactful role. We believe the important aspects of software are deep in the details and lead-from-the-front managers who have an in-depth understanding of their team’s mission, product, and software and its connection to our overall company strategy truly thrive in our environment. The Adoption and Value Realization Team is responsible for driving meaningful engagement across our existing customer base. Our mission is to ensure that each AcuityMD user experiences the value and improved commercial outcomes of AcuityMD weekly or more — broadening consistent usage across our paid subscriber base and deepening usage of our most impactful workflows. This team owns the systems and experiences that connect product value to user behavior — including notifications across email, push notifications, and sms, as well as marketing enablement tooling, value storytelling, and our engagement dashboard. We build the feedback loops, activation surfaces, and insight tools that turn product capability into realized customer outcomes. • Partner with teams throughout the org and directly deliver product experiences that drive measurable increases in engagement and value realization, in close cross-functional partnership, • Partner closely with Product to define, instrument, and improve engagement funnels and feedback loops, • Build systems that enable intelligent notifications, get high-impact insights to our users, and help managers enable their team on the platform, • Lead experimentation and iteration cycles (A/B testing, behavioral insights, activation flows) to continuously improve our user’s AcuityMD engagement and sales outcomes, • Be a strong voice for technical excellence, a passionate advocate for thoughtful software design, and a mentor and coach who inspires engineers to grow, • Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity, • Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability, • Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership, • Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes, • 5+ years of experience as a professional software engineer, • 3+ years of experience as a deeply-technical engineering manager, • Experience leading complex technical projects, • Proven track record of architecting, building, and delivering software, • Strong leadership, collaboration, and communication skills, • Experience working on growth, adoption, activation, or engagement-focused product teams, • Comfort operating in metrics-driven environments with clear ownership over behavioral and usage outcomes, • Strong product instincts and ability to translate ambiguous engagement and value measurement challenges into concrete engineering strategy You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $220,000 to $265,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. Customer Success Manager – Enterprise Accounts (West Region). Customer Success experience in the healthcare space, supporting enterprise healthcare organizations.

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

Our Story Position Overview We’re hiring a Head of Product to position mpathic as a category leader by building the right product and ensuring it translates into revenue through strong pricing, packaging, and tight GTM partnership. This role is hands-on to start. You will work alongside our CEO, CTO, and GTM leaders, as well as manage a VP of Product. Together, you’ll help us drive roadmap decisions, align leadership, and push key initiatives forward as we turn early traction into differentiation. As the function matures, you’ll build and scale the product organization’s team and practices to ensure we’re building the right things, and turning them into a strong business with a necessary impact. What You’ll Accomplish In your first 6 months you’ll… • Establish a clear product operating cadence and decision-making framework across leadership, • Audit and refine the product roadmap, aligning it to company priorities and market opportunities, • Drive alignment across executives on product vision, near-term priorities, and tradeoffs In your first year you’ll… • Position mpathic as a category leader in conversational AI benchmarking through differentiated product capabilities, • Own product’s contribution to revenue, including pricing, packaging, and tight partnership with GTM, • Build and scale the product organization, hiring and structuring the team while establishing strong product management practices You’ll Thrive in This Role If You… • Have experience building B2B SaaS or data products, ideally in AI, ML, or developer-facing environments, • Have 8+ years of product experience, including owning roadmap and delivery in early or growth-stage companies, • Have hands-on experience shipping AI/ML-enabled products or working closely with technical teams building them, • Are comfortable operating in ambiguity and creating structure where none exists, • Know how to translate messy, incomplete data and user signals into clear product direction, • Have experience building and mentoring product teams, especially from early stages, • Can partner effectively with engineering, GTM, and leadership to drive alignment and execution, • Communicate with clarity, confidence, and low ego, • Are motivated by mission-driven work, particularly around AI safety and human impact About the Team We’re a mission-driven, fast-moving team that values ownership, clarity, and thoughtful decision-making. We care deeply about building meaningful technology—and doing it the right way. You’ll work with the: • CEO: Strategic partner on product vision, priorities, and company direction, • VP of Product: Day-to-day collaboration, coaching, and organizational scaling, • CTO: Partner on technical tradeoffs, infrastructure decisions, and feasibility, • Sales & Marketing: Align product with GTM strategy, positioning, and customer needs, • Executive Team: Drive alignment and communicate product strategy at the highest level Our Hiring Process • Recruiter Screen (20–30 minutes), • Hiring Manager Interview, • Team Panel Interview, • Practical Exercise / Working Session, • Founder & Leadership Interviews, • Offer Compensation & Benefits • Competitive base salary with uncapped earnings potential, • Equity, • Company-funded health, dental, and vision insurance, • 401k with 4% company match, • Well-being programs, • Flexible paid time off, • Mission-driven work solving AI Safety challenges Apply Even If You Don’t Check Every Box We know great candidates might not fit every bullet on a job description. If this role speaks to you and you’re excited to help shape the future of [industry/problem], we’d love to hear from you.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Mark43 is seeking an enthusiastic and people-focused Engineering Manager to lead development for our suite of public safety software. As an Engineering Manager, you’ll lead a team of 3-7 engineers building new features and maintaining happy customers. Our engineers will thrive and grow when supported by an inspiring, empathetic, and technically adept people manager. You will be responsible for ensuring your team meets commitments and deadlines, as well as personally helping engineers level up and become stronger contributors. Our ideal candidate is passionate about helping their team grow as software engineers and measuring success. We will trust you to balance speed of execution with quality and technical debt, to build a product that delights our users. We also expect equal levels of enthusiasm for recruiting and solving challenging technical problems with your team. • Coaching and developing your direct reports to improve both technical and non-technical skills, • Advocating on your team’s behalf to manage their collective workload and work-life balance, while still maintaining high standards of work and respecting deadlines, • Working closely with our Engineering Director and VP to set longer term strategic direction for your team and our product suite, • Driving execution for your team by owning planning, prioritization, and delivery, while continuously removing obstacles and improving how work gets done., • A strong desire to help others succeed: we hope you LOVE being a people manager and you are most fulfilled by supporting the growth and efficacy of the team you lead, • A record of leveling up your reports and providing individuals with meaningful opportunities to flourish in their role, • While this is a people-first role, we value managers who are willing to roll up their sleeves, when necessary, whether that means contributing technically, helping debug a tough issue, or stepping in during critical moments, • Experience with hiring, including sourcing candidates, interviewing candidates, participating in conferences and events, and onboarding for new employees, • A solid track record of delivering projects and collaborating with leaders across the organization: including Engineering, Product, Design, and Operations, • Previous experience as a software engineer and up to date knowledge of modern software languages, frameworks, and developer tools, • 2+ years in a software engineering management position, with experience managing at least 4 direct reports, • Constant collaboration with numerous Mark43 teams, including design, product management, QA, and customer success, • Building mission critical and socially responsible software to enable first responders to better serve their communities, • A team that respects and embraces your ideas and expertise, • Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain, • A workplace dedicated to supporting and bettering public safety and government agencies, • Leadership and career growth opportunities which could set you on a path toward future founder roles in your career We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $170,000-$200,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, and paid time off. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area.

About Legion Let’s be real, AI isn’t magic; Legion was built to move beyond AI hype—delivering secure, reliable systems that work alongside the people tackling the world’s most critical challenges. Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking data, accelerating human workflows, and strengthening mission-critical systems. We don’t replace workflows—we optimize them, ensuring quality, efficiency, and reliability inside the platforms our partners already use. With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we’re building intelligent infrastructure that enhances human capability and drives impact at the edge and across a range of enterprises. We’re looking for bold thinkers and doers to join us in shaping the future of AI that’s secure, grounded, and built to work. Role Responsibilities • Advocate For Customers: Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team., • Manage Customer Requirements: Serve as project manager for any new feature development for the user as well as for deploying the Legion platform for a given customer., • Be a Legion Expert: Develop hands-on technical knowledge of Legion’s product and feature capabilities so that you can ensure our customers are using Legion in the way that’s best for their team., • Lead Customer Onboarding: Train customers on how to use the platform, including training administrative users and champions on how to enable their team members’ success., • Demonstrate Value: Work with customers to understand what really matters to them and their leadership and demonstrate the way that Legion meets that need qualitatively and quantitatively., • Build High-Quality Relationships: Develop relationships with multiple levels of customer stakeholders - everyone from end users, to security engineers to CISOs., • Ensure Renewals: Work closely with the sales teams to identify the best path to renew and expand customers while minimizing churn risks., • Provide Feedback: Proactively gather customer feedback and insights through surveys, interviews, and data analysis, and relay this information to our engineering team., • Manage Issues: Collaborate with engineering to ensure timely resolution to customer issues and maintain consistent communication with our customers. Required Qualifications • SECRET or TS/SCI Security Clearance., • Significant experience as a CSM or AM working with the government. Our team is lean and requires someone who is able to thrive in the federal space without significant guidance., • Willingness to travel. You will need to be onsite with our customers frequently. Most of them will be on the East Coast., • Experience with a technical product. You’ll need to have worked with a highly-technical product in the past. Legion is a Generative AI product and the technology itself is highly complex. While our users can be anyone at an enterprise, the decision-makers involved in bringing Legion to their company (e.g., CTOs, CIOs) are often quite technical and you will need to be able to comfortably communicate with them. Exceptional communication skills. You represent Legion to the customer, and you represent the customer to Legion. Effectively communicating in both directions is paramount and critical to the success of both the customer and Legion. • Proven ability to collaborate. You can work effectively with cross-functional teams, including sales, product, and/or engineering to articulate customer needs and develop new platform capabilities to meet them., • Understanding of AI technologies. You understand machine learning concepts and their applications in real-world scenarios and can communicate them to customers of varying levels of technical backgrounds. Preferred Qualifications • Experience working at a startup. Legion is early-stage and that means there’s a lot of things that aren’t figured out yet. You’ll need to be comfortable with operating in that kind of environment., • Technical background. You have some experience building tools for project management (e.g., using Excel, SQL, Python, etc.) or developing your own applications for this or other purposes. Location + Travel This is a remote position, but it will require consistent travel - primarily on the Eastern seaboard. Being located in or near DC, Tampa, or Fayetteville NC is not required, but it’s a plus. Equal Opportunity Statement Legion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation Information $150,000 - $230,000 USD

FIGS is looking for a Software Development Manager (SDM) to lead our e-commerce Engineering team! Reporting to the Director of Engineering, the SDM will plan, execute, and direct activities related to the development and management of our direct-to-consumer website. You will be responsible for managing technical requirements, leading architectural strategy, and ensuring overall quality of our e-commerce solutions. Our ideal candidate has prior experience leading an engineering team in executing complex product and technical roadmaps. This person will need to be a skilled proactive communicator, experienced working in a fast-paced public company that thrives in a highly technical, customer-focused environment. What you’ll do: • Lead and direct the engineering team owning Upper Funnel and Personalization of our e-commerce, consumer facing website, • Drive business outcomes by creating an environment of operational excellence, ongoing optimization and strategic project investment planning, • Provide expertise, management and support to ensure applications and tools are functional, effective, fully-utilized, secure, compliant and continuously improving, • Leverage existing knowledge of socialization and prioritization best practices in Engineering to drive continuous improvement across direct reports, • Define, communicate and track work milestones, service level agreements, and resource allocation to department business leaders, support staff, and partners, • Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements, execution, • Direct research on potential applications, solutions and technologies in support of new requests, initiatives and opportunities, • Manage expectations, resources, time commitments and relationships with stakeholders, vendors, and business partners About you: • 7+ years of experience in software engineering, • 2+ years of Engineering management experience and a progressive background as a software engineer working in backend technologies, • Expert in Java & AWS technologies, • Superior written and verbal communication; the ability to communicate ideas in both technical and user-friendly language to drive process optimization, • Proven ability to engage with business stakeholders to develop requirements, plans, test strategies, implementation planning and to deliver on plan FIGS Compensation and Benefits Pay Range • At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $165,000 and $185,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits • Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan, • Annual bonus: This position is eligible to participate in the FIGS annual bonus program, • Other compensation and benefits offered include:, • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance, • Amazing 401(k) program, with a company match up to the first 6% of your contribution, • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation, • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers, • FIGS sponsored Uber Eats voucher for in-office weeks, • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide, • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… *Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: We are seeking an experienced and strategic Senior Manager of Enterprise Customer Success to help lead our Enterprise Customer Success team at Drata. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This role requires a leader who can balance strategic thinking with hands-on execution—someone who will build and own critical CS processes, drive cross-functional collaboration across Sales, Product, Engineering, Professional Services, and Support teams, and serve as a trusted advisor to both customers and internal stakeholders. You will be instrumental in scaling our enterprise CS motion while maintaining the high-touch, consultative approach that our largest customers expect. For this role, we will be hiring a candidate in only one of the three locations: Austin, Chicago or Dallas. What you’ll do: Team Leadership: * Lead and manage a team of Enterprise Customer Success Managers, providing guidance, mentorship, and performance feedback. Foster a collaborative and customer-focused culture within the team. * Highly disciplined to ensure the CS team is on point with CRM hygiene, customer cadence, and providing high value-add activities with direct correlation to financial performance. * Collaborate with Customer Success Managers to optimize customer value and support their work with Drata's enterprise customers. * Customer Relationship Management: * Develop and maintain strong relationships with key stakeholders at enterprise-level customers. * Understand the unique needs of each customer, ensuring their business objectives are met through our solutions. * Identify opportunities for upsell and cross-sell based on customer needs and usage patterns. * Strategy and Planning: * Collaborate with cross-functional teams’ stakeholders (Solution Architects, Implementation Managers, Account Management/Sales, Product, Engineering, Support) to develop and execute customer success strategies that align with the company's goals specifically in achieving customer satisfaction, retention and expansion. * Continue to revamp and develop customer journeys relevant to Drata’s enterprise customer segment including a comprehensive customer success plan, high impact activities such as roadmap/business value realization, and metrics to measure outcomes. * Monitor and refine as necessary our approach and design to align with comprehensive adoption strategies for our largest, most strategic customers. * Customer Advocacy: * Serve as a CS management point of escalation for customer issues and concerns, ensuring swift resolution and customer satisfaction. * Advocate for customer needs internally to drive overall product improvements and enhancements. * Provide thought leadership for our customers and build executive-level relationships with key accounts. * Retention and Expansion: * Develop and implement strategies to proactively identify and address churn risks, ensuring high customer retention and expansion rates. * Work with the CS team and customers’ champions to identify overall opportunities for expansion and facilitate the growth of the customer's usage of our products. * Performance Metrics: * Monitor and refine key performance metrics for the enterprise customer success team, including customer satisfaction, net promoter score, retention rates, and expansion revenue. * Reporting and Analysis: * Utilize data and analytics on team and customer performance, identify trends, and make data-driven decisions regarding process improvements, tools, and service model What you’ll bring: * Experienced in scaling a CSM team into 2X in a hyper growth environment. * Proven track record of managing and growing large enterprise accounts, driving customer satisfaction and retention. * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. * Strategic thinker with the ability to develop and execute customer success strategies that align with company goals. * Strong analytical skills, with the ability to use data to drive decision-making and identify trends. * Proficiency in using customer success software and CRM tools. Requirements: * Bachelor's degree in Business/Marketing/similar are preferred and relevant certifications are a plus. * 10+ years of experience in customer success, account management, or a related role within the SaaS industry. Strong preference for GRC and/or Security backgrounds. * 5+ years of experience in a leadership or management capacity. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $195,700 - $241,700 Tier 2: $176,100 - $217,600 Tier 3: $156,600 - $193,400 You can view which tier applies to where you plan to work ___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Staff Developer on our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. You’ll serve as the technical DRI for new growth capabilities, owning architectural decisions and ensuring cohesive execution across teams. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of professional software development experience in a production SaaS environment. * Hands-on experience building and evolving experimentation platforms (feature flagging systems, A/B frameworks, event pipelines, analytics integrations). * Proven ability to design scalable instrumentation strategies and ensure high data integrity across complex product surfaces. * Experience leading cross-team technical initiatives that span frontend, backend, and data systems. * Proficiency in Go. * Demonstrated ability to lead cross-team technical initiatives and influence engineering direction beyond your immediate team. * Excellent written and verbal communication skills, with the ability to align engineering, product, and data stakeholders around complex technical decisions. What you can expect: * Play a foundational role in shaping how Product Growth operates across 1Password’s enterprise offerings. * Identify and drive platform-level improvements that enable consistent experimentation capabilities across multiple product surfaces. * Partner with product, design, and data leaders to ensure experiments are technically sound and strategically aligned. * Establish guardrails and best practices to ensure experimentation velocity does not compromise performance, reliability, security, or data integrity. * Mentor engineers and contribute to leveling up experimentation fluency across the organization. * Influence roadmap decisions by grounding strategy in technical constraints and opportunity analysis. * Maintain hands-on involvement in implementation work where architectural depth is required. Bonus points for: * Experience scaling product-led growth in a B2B SaaS organization. * Experience designing experimentation systems in compliance or security-sensitive environments. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We’re looking for a visionary, hands-on Principal Full Stack Engineer to join our engineering department. This is a high-impact, key role as you will be the first US-based engineer dedicated to the Steer platform. In this role, you will be instrumental in architecting and deploying robust, scalable, and secure applications that define the future of the auto repair industry. While our current stack includes .NET, React, and Node.js (TypeScript), specific experience with our stack is not a requirement. We prioritize high-level problem-solving and AI/LLM expertise, and we actively encourage the use of AI tools to assist with and accelerate coding across any language. If you are a customer-centric builder who thrives on ownership and wants to shape the AI strategy of a growing SaaS business, we want to meet you. This role is 100% remote (US only), reporting directly to our Head of Product and Engineering, Steve Fafel. You Will: • Technical Strategy & Ownership: You will focus on the core components of the Steer CRM, specifically optimizing how we ingest and process data to revolutionize our automation tools. We don't expect you to do this alone; we encourage the heavy use of AI-assisted coding to accelerate development and bridge any gaps across our stack., • Adaptive Development: Be ready to pivot at a moment's notice. Based on evolving business needs, you may need to shift focus to work on new or existing integrations to ensure our ecosystem remains seamless., • Customer-Centric Development: Partner closely with Product to understand user pain points, ensuring every line of code adds tangible value to the auto repair shops we serve., • System Design & Scalability: Architect reusable full stack components and services that ensure our platform remains performant as we scale., • Code Excellence: Champion best practices in security, test automation, and maintainability. Conduct deep-dive code reviews that elevate the entire engineering organization., • Modern DevOps: Influence our CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices to ensure a seamless developer experience and operational reliability. You Have: Must Have: • 7+ years of professional experience building complex, web-based SaaS products., • AI & LLM Integration: Hands-on experience working with LLMs and prompt engineering. You are more interested in the logic and outcomes of AI integration than staying tethered to a specific legacy framework., • Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases, including schema design and query optimization., • The "Owner" Mindset: A track record of taking full accountability for projects and a passion for solving "impossible" problems in fast-paced environments., • Exceptional Communication: The ability to translate complex technical concepts into product outcomes and collaborate effectively with leadership. Excellent verbal and written communication skills. Nice to Have: • Familiarity with our current stack: .NET, Node.js (TypeScript), and React., • Experience with Infrastructure as Code (Terraform, CloudFormation)., • Previous experience as a founding engineer or in an early-stage startup environment. Interview Process: • Initial Screen: 30 min with Lead Recruiter., • Hiring Manager Interview: 60 min with Head of Product and Engineering., • Technical Interview: 60 min with a Principal Engineer., • Career Journey Interview: 60 min with the Director of People., • Reference Checks We Offer: • Equity Options: Own a piece of the company’s success., • 100% Remote: Work from anywhere in the US., • 100% Employer-Paid Medical Insurance., • Flexible PTO: With a 15-day minimum., • FSA and HSA options., • Generous Parental Leave., • 401k & Learning Stipend., • WFH Equipment: Everything you need for a world-class home office., • Innovative Culture: A seat at the table to influence the latest AI technology in a collaborative environment. Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Acquisition Transformation Lead The defense market is surging, but the data that drives it hasn’t kept up. Companies, government, and investors are forced to perform heavily manual processes and piece together hundreds of disparate sources to make decisions. Obviant is building a data source of truth and AI tools for defense acquisition to solve this. We fuse information from thousands of sources – structured + unstructured – to provide a cohesive picture of budget, programs, the organizations running them, and much more. Whether it’s a company navigating GTM or a program manager developing capabilities, we’re providing all sides with the intelligence they need to execute effectively. We’re growing fast and backed by top funds and DoD/national security veterans. We believe that public sector mission sets matter above anything else. If you feel the same way, we’d love for you to join us. The Role You will serve as an embedded acquisition expert and trusted partner to our government collaborations. In this strategic role, you will provide hands-on guidance to help our customers navigate the complexities of federal acquisition, and develop the vision for how our platform can help transform that process. You will work closely with both customer stakeholders and Obviant’s product team to identify gaps, articulate emerging needs, and inform product evolution—helping shape platform capabilities and workflows that reflect the ideal end state for modern defense acquisition. This is a unique opportunity to pair acquisition domain expertise with the ability to make a huge impact. Responsibilities * Serve as the primary liaison between the government, key stakeholders, and our team * Advise government users on acquisition processes, innovation, and how to navigate/execute effectively * Work with users to identify product solutions & workflows that can address challenges in the acquisition process. You’ll work hand-in-hand with end-users to build future products. * Determine how our data & platform can be applied to create the acquisition tools that you wish you had * Scope future product development efforts, and work hands-on with engineering and product teams to execute. You’ll be a product owner. * Drive adoption, including user training, feedback loops, and continuous improvement initiatives * Identify pathways to expand pilots into expanded deployments with future product development * Monitor and report on program progress, identifying risks, opportunities, and impact Qualifications * Deep expertise in government/DoD acquisition processes, policies, and pain points—especially around technology and innovation programs. * Knowledge of defense acquisition information sources * Strong understanding of the capability development & requirements processes * Superior communication and facilitation skills, able to translate complex needs between end users, technical teams, and leadership. * Passion for innovation, mission-driven work, and transforming acquisition to better support national security objectives. Our Working Style – Why We Might Work Well Together * You care about government & are mission-oriented - Our work is important, and is critical to improving a system that impacts us all. * Perseverance and endurance - Hard problems are worth solving, and solving them can take a long time. There is no such thing as exhausting all options, it’s just time to look for new ones. * Empowerment > micro-management – We’re building a culture of high-performers. Our job is to equip them with what they need and eliminate roadblocks for them to succeed. We trust their judgment, skills, and experience from there. * We’re collaborative and communicate well - Constructive dialogue that takes all viewpoints into account is the only way we get to the right decision. Respect, trust, and complete transparency with each other is critical - keep it all in the open * You’re really good at what you do… but it speaks for itself – High output, no ego. Being humble is extremely important to us * You don’t mind change and are comfortable with uncertainty - We’re deliberate about setting goals, but we’re comfortable changing course and dealing with discomfort to get there. We’re still figuring things out, and that demands being flexible and iterative. * Work doesn’t feel like “work” to you – We’re passionate about what we’re going after, and we devote more time to it than a typical 9-5. That often means putting in extra time at night and occasionally on weekends. However, maintaining your own personal balance comes above all else, and you should establish that however you need to - flexible schedule, taking advantage of time off, or anything else you need. * You like to move fast and have a bias towards action - Our roadmap is directional at this stage - speed and a feeling of urgency is key to prove it out. We expect each other to proactively determine what needs to get done and go for it. * Integrity is never negotiable – Transparency, honesty, and respect comes above all else. Benefits & Structure * We’re a tight-knit team headquartered in Arlington, VA. We work in the office together most days, and believe being in the same place is a competitive advantage. * Flexible schedule - We all have other things going on in our lives. Doctor visits, kids’ activities, dog walks - take care of it whenever you have to. And work from home when you need to. * Competitive compensation + Sizeable equity - We’re building something with massive upside potential, and you’ll have ownership in that. This is ours. * Flexible vacation time - Use what you want, as long as you’re taking care of what needs to get done. * Full health, dental, and vision insurance. * And more…

Strategic Customer Success Manager (Insurance Carriers) Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year. Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight. Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most. This is a remote role with twice-yearly on-site presence required in Downtown Toronto. Role Summary Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value. The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs’ largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. What you'll be doing: • Strategic Partnership & Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders., • Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust., • Risk Management & Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans., • Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion. What Impact You Will Make • Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through, • Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows, • Reduce operational friction and escalations through early risk identification and structured intervention, • Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments What Experience We Need • 10+ years managing enterprise customers in SaaS., • Strong understanding of insurance and claims operations, including complex, regulated customer workflows, • Demonstrated experience owning and leading enterprise renewals, • High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences, • Proven ability to lead complex accounts independently while collaborating effectively cross-functionally, • Exceptional organizational discipline, executive communication, and presentation skills, • Strategic, proactive problem-solver who identifies risk early and drives solutions forward, • Comfortable operating in fast-paced, evolving environments What We Offer • Remote work environment, • Modern employee benefits, including health and dental coverage, • Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly., • An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose., • Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us., • Company events, • Generous Paid Time Off, • Paid Sick Days, • Casual Dress code, • Employee Referral Bonus, • Tuition Assistance, • Plus, many other Recognition Programs! Recruitment Journey at Wisedocs We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success: • Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role, • Between Rounds 1 & 2 – Take-Home Exercise: If you move forward, our People & Culture team will send you a take-home case study to prepare in advance of your next interview, • Round 2 – Interview with the Director of Customer Success: You’ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr), • Round 3 – Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins), • Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min) Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team. This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit. *Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.

GitLab is an open-core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like ___ and ___, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Public Sector Enterprise Team. You'll spearhead GitLab's growth across civilian federal agencies during a transformative time in government technology. Your success will directly influence how Federal Civilian agencies deliver services to citizens through secure, efficient software development. The right candidate will have a positive record of Public Sector Sales experience selling into Federal Civilian agencies along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. This role benefits from proximity to the Washington DC area to facilitate regular on-site agency meetings or willingness to travel for on-site agency meetings as needed. What you'll do • Strategic Account Leader will report to an Area Sales Manager or Regional Director., • Build and execute strategic account plans that align GitLab's platform with agency modernization initiatives, • Navigate complex procurement cycles and develop multi-year technology roadmaps with CIOs and technical leaders, • Partner with system integrators and resellers to create powerful solutions for government challenges, • Act as a primary point of contact and the face of GitLab for our ___ prospects., • Take ownership of your book of business, • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources, • Be the voice of the customer by contributing product ideas to our public ___, • Travel as necessary to accounts in order to develop relationships and close large opportunities, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota., • 5+ years of proven success selling technology solutions to U.S. Federal Civilian Agencies, • Deep understanding of federal procurement vehicles, compliance requirements, and agency buying cycles, • Consultative approach that positions technology as a mission enabler, • Passion for open source and modern software development practices, • Track record of navigating complex stakeholder environments and building consensus, • Able to provide high degree of major account management and control, • Work under minimal supervision on complex projects, • Ability to leverage established relationships and proven sales techniques for success, • Effective communicator (written/verbal), strong interpersonal skills, • You share our ___, and work in accordance with those values., • Ability to use GitLab Government agencies strive to serve the public by providing optimal experiences to their communities. One way to do this is a successful digital transformation ensuring software is secure, manual processes are minimized, and there is collaboration between teams and vendors. GitLab supports your digital transformation because it is secure by design, reduces manual processes, and empowers collaboration to provide a positive civilian experience. GitLab, The One DevSecOps platform, is for software users in government agencies, enabling them to deliver secure software faster, automate software factory deployment, and empower collaboration to serve the public - securing the speed to mission. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $103,700 - $183,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Why you want this job At 1-800 Contacts, we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission… and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. Our rockstar agents have a reputation for going above and beyond to WOW our customers. This is NOT just another call center job… apply today to become a part of our amazing company and culture! • Start Date: Monday, February 9, 2026, • Location: Train and work remotely from approved states (North Carolina, Texas and Utah), • Training: 3 weeks (M-F, 10 AM–5 PM MST, 100% attendance is mandatory), • Full-Time: 40 hours/week, • Shifts: Hiring for afternoon/evening shifts at this time, including 1 required weekend shift each week, • Pay: $15/hour + bonus potential up to $6/hour What you’ll do • Answer inbound calls: Handle inbound sales and service calls—no cold calling required! Focus on helping customers and enhancing their experience., • Consult with care: Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call., • Stay connected: Engage proactively with your manager and team through one-on-ones, team meetings, and chats, ensuring success in a virtual work environment., • Provide top-tier service: Deliver exceptional customer service in a fast-paced, ever-changing environment. Keep calm, stay focused, and exceed expectations., • Solve problems with ease: Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience., • Hit your targets: Maintain high performance metrics, including revenue per call, quality, availability, and dependability—always striving for excellence., • Live our values: Bring your Big Hearted, Unconventional, Tenacious, and Better Together attitude to every call, chat, and interaction. What you'll need • 2-3 years minimum customer service experience, • Inbound sales and Contact Center experience a plus!, • A goal-getter mentality, always striving to crush metrics and share our amazing products with customers, • A fun, friendly personality that loves connecting with customers in unexpected and engaging ways, • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better, • Computer literacy skills with the ability to type at least 40 wpm, • A private, dedicated workplace, free from interruption or distraction that promotes confidentiality, • Positive, driven and solution-oriented mentality, • Must reside (permanent residence) in approved locations: North Carolina, Texas and Utah Why you'll love us • Monthly performance bonuses for those who qualify, • Ownership of your development with support from leaders dedicated to fostering growth, • Bi-annual performance reviews, • A safe, respectful, and inclusive work environment Perks • Amazing medical, dental, and vision coverage, • 401(k) match, • Deep discounts on contact lenses, glasses lenses and glasses frames, • Tuition reimbursement for eligible courses Who we are SeekWell is the parent company of 1-800 Contacts, The Framery and Luna. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Salary Range $15 - $15 USD It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Hourly Range $15 - $15 USD

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel is looking for a Technical Consultant to assist our Enterprise customers with technical problems and questions when using Vercel products and services. Reporting to the Manager of Technical Consulting, the Technical Consultant will be responsible for informing and training clients in the product's proper use to enhance the customer experience and improve satisfaction. Technical Consultants need to earn our customers' trust and understand technical problems quickly. You will play a major part in the post-sales process and Enterprise customer journey. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the retention of Enterprise customers by delivering key technical insights and evaluations to ensure success both at launch and scale. You have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve issues. You are excited about the opportunity to involve yourself with the technical evolution of both global brands and new start-ups. The Technical Consultant will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. • Ensure that Enterprise customers are receiving and understanding the value of the platform., • Provide product expertise and strategic consultation during the Enterprise customer journey., • Provide training sessions to Enterprise customers., • Attend onboarding and pre-production calls as a technical authority., • Know the Vercel platform and Next.js framework inside and out, learning daily., • Work with other members of CS to provide assistance both internally and externally., • Develop close partnerships with the CSM team to understand customers’ goals., • Work with external engineering and infrastructure teams to convey product gaps and needs., • Ensure customers have immediate concerns resolved but with a long-term outlook., • Specialize in a few product areas and own that within the team., • Improving existing, and identifying new, internal documentation, processes and policies., • Assist and coordinate with Customer Success Managers with Enterprise requests., • You lead by example and develop more junior members of the team., • You understand modern web architecture, frontend development, and serverless computing., • You are experienced with incident management and procedural communication., • You possess exceptional communication skills., • Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup., • You are comfortable working with a fully remote, globally distributed team., • You have a passion to deliver a customer experience second to none., • Availability to work within a weekend and on-call rota., • 3+ years experience in a customer success, sales, or onboarding/implementation role at a SaaS company., • 5+ years experience with front-end web development or using React in a production setting., • Have experience using Next.js., • Have experience supporting backend runtime environments, especially Node.js., • Have experience with CDNs and a good understanding of caching techniques., • Work with monorepos and/or custom, complex CI/CD pipelines., • Thoroughly understand DNS and can explain this clearly to others., • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-NB1

Rise8 builds custom, secure software for government organizations, measuring success by impact: lives saved, time returned, and missions advanced. We think big, start small, and scale fast with elite teams across product, design, and engineering to drive continuous delivery for critical missions. We believe customer experience starts with employee experience, so we take care of our employees. Rise8 is where you’ll do the best work of your career—supported by a culture you won’t find anywhere else. We offer competitive pay and benefits, but what sets us apart is our commitment to autonomy, growth, and a culture rooted in kindness, candor, and continuous learning. Certified as a ___, with 100% of employees saying they love working here, Rise8 is where bold ideas become real capabilities. Where mission meets meaning. And where fewer bad things happen because of bad software. About You • You want to make tomorrow better than today., • You have a passion for driving amazing customer experience with ongoing alignment between delivery teams and stakeholders., • You’re obsessed with delivering mission impacts and outcomes., • You enjoy daily decision making and real product delivery., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, working across all internal groups and at all levels of the customer., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. Customer Success at Rise8 We are searching for a Customer Success Manager who has a passion for working with federal agency customers, in particular USSOCOM. You will lead a large organization with multiple delivery teams and high complexity. You will need to be able to easily shift between skill sets in response to account needs. In a single day you may need to wear various hats such as Program Manager, Onboarding Specialist, Digital Transformation Guide, and Account Manager To execute the program, you will work with a balanced leadership team, including a Delivery Lead and Heads of Product, User-Centered Design, and Engineering. You will need to collaborate highly with partners, high level government stakeholders, and internal Rise8 leadership, leveraging resources as necessary to make your account successful. You’ll work with key customer stakeholders, including contract officers, account champions, and executive leadership, to ensure we align on goals, identify and mitigate risks, establish metrics, and celebrate wins over the course of the customer journey. You’ll lead the strategy to leverage our outcomes delivered and streamlined customer experience into an easy Yes for our customer to continue choosing to solve problems with Rise8. You’ll measure the health of the account on a regular basis and drive remediation plans as needed. You will work with the delivery team to ensure the customer realizes the value being delivered in line with their desired impacts. Finally, with your business and ownership mentality, you’ll drive the account strategy that results in referenceable customers and expansion opportunities. • 8-15 years of experience in Customer Success, Program Management, or Account Management, ideally with federal customers particularly the US Special Operations Command or other defense agencies., • Excellent communication, collaboration, and facilitation skills to work with both internal teams and customer stakeholders., • Passion for growing your skills, tackling interesting work and challenging problems., • Strong problem-solving abilities and capacity to adapt quickly to changing account needs., • A business and ownership mindset with a focus on driving account strategy, customer satisfaction, and expansion opportunities., • Expert program management skills, with experience overseeing onboarding, delivery coordination, and risk mitigation for clients., • Proven ability to manage multiple account teams and stakeholders across various disciplines and levels., • Demonstrated experience aligning with customer goals, ensuring value delivery, and driving measurable outcomes., • Ability to travel up to 25%., • Local to the Tampa, FL, area, • Current TS-SCI, • Familiarity with federal contracting, including working with Product Owners and Contracting Representatives, • Building and maintaining Customer Success practices and tools, such as Success Plans and Health Scores, • Knowledge of metrics and KPIs for measuring the success of digital transformation initiatives, • Ability to implement and refine agile practices tailored to client needs and delivery goals, • Escalation Management and the ability to deftly defuse situations, • Experience working with sub partners, • Flexible schedule in a 100% distributed workforce, • Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage., • Retirement: 401k match at 10% gross pay., • Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement., • Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials., • Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store., • Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year. OR Rise8 is part of the the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit)., • Equipment: We offer a MacBook Pro All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

At Chromatic, our mission is to improve the UX of the internet and safeguard the world's pixels. We're building tools that make it impossible to ship broken pixels. Thousands of front-end teams—including BBC, Shopify, and Adobe—use Storybook and Chromatic to map every state of their applications and ensure each one is tested and approved before reaching the billions of people who interact with them daily. We're seeking an engineering manager to be responsible for a full-stack feature team building customer-facing capabilities for our platform. Thousands of developers and stakeholders use this application to interact with our UI Tests, UI Review workflows, and other features—all to ensure their front-ends are regression-free. These powerful customer-facing workflows are built with React (Next.js), GraphQL, Emotion, and TypeScript. Over the past year, highlights from our team's work include: * Launched accessibility regression testing to help customers continuously improve the accessibility of their front-ends. * Shipped a new Dashboard that provides a project-wide, component-level view of accessibility issues. * Built workflows for handling inconsistent UI rendering in UI tests. * Implemented new enterprise account management features. * Improved the performance and accessibility of the Chromatic front-end. We're at a significant moment in our company's history. We're running a successful business at tremendous scale, and your work will immediately impact customers worldwide. We need your expertise to evolve our product and architecture. Shipping with momentum matters, but we also make space to think ideas through carefully and ship the right things. Our diverse team is full of passionate, curious people who can learn, grow, and feel supported in taking on new challenges. We dive into complex problems and create simple, high-quality, delightful solutions. If you're energized by the idea of building systems that prevent bugs from reaching millions of users daily, this is the perfect job for you. This is a fully remote position on a cross-functional team for individuals based in the mainland US or Canada. * Lead a team of 6-10 engineers and consistently deliver projects that align with our business objectives. * Collaborate with the rest of the engineering management team to continually evolve our culture and processes. * Work cross-functionally at Chromatic to ensure feature continuity between Chromatic and Storybook and ship work that delights developers. * Collaborate with the Product team, your peer managers, and other stakeholders to prioritize upcoming projects. * Take responsibility for successful execution of projects in your domain. * Meet regularly with your team to manage tasks and help remove blockers. * Mentor and support the growth of our engineering team. * Establish onboarding procedures for new hires to the team (or other staff beginning to contribute to Storybook), and help grow the team through hiring as needed. * 3+ years of professional experience as a manager of a software engineering team. * Clear written and verbal communicator who can share thoughts and ideas productively in our distributed, asynchronous environment. * Excellent interpersonal skills with the intuition and empathy to effectively lead a team of folks across time zones and physical locations (the team you’ll be leading is primarily based in North America, but our teams are distributed globally). * Strong opinions, weakly held—someone who pushes back on ideas to drive better outcomes, handles critique without defensiveness, and demonstrates a growth mindset. * Focused executor who stays accountable to commitments, contains distractions, and ensures the team delivers consistent progress even when things don't go as planned. * Genuinely invested in developer experience, whether you've shipped tools for developers or spent years deeply understanding front-end teams' pain points. * Have 5+ years of professional experience as an engineer in web development. * Have managed an engineering team in the developer tooling space. * Have experience with Storybook or Chromatic. * Have worked effectively in a distributed, remote-first team environment. * Have followed a non-traditional path into software and bring insight from experiences beyond engineering. We understand that even the best candidates might not meet all the above qualifications on day one. That's okay. If you’re excited about Chromatic’s mission and want to grow your skills, we’d love to hear from you. Salary Range: US$185K - US$207K + equity. Learn more about our compensation philosophy ___. For a list of our other benefits & a peek into life at Chromatic, visit our careers ___.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. By the Numbers: • Named ___of 2024 by G2, • 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing, • Over $500M in annual revenue, • The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs, • There are 6.2M employers in the US, 98% have fewer than 100 employees (1), • 550,000 new businesses are created each year in the US (1) What Product Management is like at Gusto: • Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing., • We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care., • We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence., • We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto. About the Team: We’re looking for a Principal Product Manager to lead Growth for Gusto Pro, our product specifically built for Accountants. Accountants play a critical role within the Gusto ecosystem. They are one of our largest user groups, but also act as a one-to-many growth engine by referring their small business clients to use Gusto as their payroll provider, generating a substantial portion of our total revenue. We have ambitious plans to become the most efficient platform for accountants to deliver payroll & advisory services to their clients and help millions of small businesses as a result. If you enjoy uncovering & solving big customer problems, driving experimentation, and identifying new ways to propel the growth of a referral-driven business model, we’d love to hear from you. Here’s what you’ll do day-to-day: • Ownership: Lead product discovery to uncover/deeply understand customer problems and test risky assumptions, • North Star: Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage, • Collaborate: Partner closely with Engineering, Design, and Data Science on all stages of the product development process, and the Revenue teams to co-create hypotheses and support a sales and product-driven growth engine, • Run A/B tests and lean experiments to quickly prove out hypotheses and test new concepts, always looking for ways to get stronger signal on new ideas, • Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs, • Define, measure, and improve key product and business metrics Here’s what we're looking for: • 8+ years of hands-on Product Management experience, • Proven track record of leading growth teams and running clean A/B tests that deliver impactful results, • The intangibles: Natural curiosity, grit, customer obsession, and humility, • Strong product discovery and analytics skills, • The ability to tell a compelling story that drives alignment and inspires action, • Strong collaboration skills; ability to quickly build trust with Revenue and Product teams, • A passion for helping small and medium size businesses, • A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver & most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Where do PMs at Gusto work? We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are also actively hiring for the following hubs: Toronto, Canada, Los Angeles, CA, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. (1) Business Applications with Planned Wages (___) Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ___. What You’ll Do: The Insights team at CoreWeave is responsible for helping customers understand what’s happening inside their CoreWeave cloud environments clearly, proactively, and at scale. We build intelligent observability experiences that surface high-value signals across performance, reliability, and cost, enabling customers to operate complex GPU-powered systems with confidence. This team sits at the intersection of infrastructure, observability, and UX, partnering closely with Engineering and Design to turn raw telemetry into actionable insight. About the role: As a Staff Product Manager for Insights, you will own the strategy and execution of Insights experiences within CoreWeave’s observability portfolio. Your day-to-day work will focus on defining how customers discover, understand, and act on signals across their AI workloads, through dashboards, alerts, and AI-powered insights. You’ll lead high-impact problem areas such as cost optimization and workload efficiency, shaping how insights are proactively surfaced rather than manually discovered. This role requires deep technical understanding, strong product judgment, and the ability to operate across multiple engineering teams in a complex, data-rich environment. In this role, you will: • Own the Insights product area, defining vision, roadmap, and success metrics across observability experiences., • Drive AI-powered insights and alerting, including Grafana-based experiences that surface high-signal, low-noise information to customers., • Translate raw telemetry (metrics, logs, events) into curated, actionable insights that help customers understand performance, reliability, and cost drivers in their AI workloads., • Partner with Engineering and Design to ship proactive insights, including natural-language and automated analysis where appropriate., • Go deep on priority domains such as cost optimization, identifying what signals matter most and how they should be presented to drive action., • Use customer feedback, usage data, and experimentation to continuously validate impact and improve adoption of Insights features. Who You Are: • Strong familiarity with observability systems, particularly tools such as Grafana., • Hands-on experience with PromQL and LogQL, and a solid understanding of metrics and log-based analysis., • Experience building or product-managing AI-powered insights, including natural-language or automated signal discovery., • Strong understanding of cloud infrastructure and customer concerns related to monitoring, performance, reliability, and workload optimization., • Proven experience translating complex technical data into customer-facing product experiences., • 5+ years of product management experience, with ownership of technically complex product areas Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. • You love solving hard customer problems using data and systems thinking., • You’re deeply curious about how customers operate AI workloads day-to-day and how tools can better fit their workflows., • You consider yourself an expert in cloud infrastructure observability. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! “The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).” What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration ___- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the ___, CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: ___. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

RadNet is a public company operating 350+ medical imaging centers across the US. Its AI division - DeepHealth - develops and markets AI-based software products for the early detection of breast, lung, and prostate cancers and Neurodegenerative diseases with the purpose of bringing the world's best doctor to every patient. In the AI division, we are dedicated to addressing the most complex challenges faced by radiologists and enhancing their ability to focus on valuable tasks. Medical images hold the secrets to diseases that both physicians and we aim to unveil. Our mission is to empower radiologists with fast and accurate artificial intelligence software, enabling them to detect even the subtlest changes within the human body. If you're passionate about advancing healthcare through artificial intelligence, we invite you to join our team. We are not just a workplace; it's a collaborative environment where teamwork is paramount. We're a close-knit, growing team, embracing an agile approach that allows us to swiftly adapt to challenges and opportunities alike. Role Summary: The Product Manager is responsible for managing the cross-portfolio roadmap of all our Clinical AI products. This includes the continues improvement and realignment of our products and execution of delivery of the different Clinical AI products, under the coordination of the Platform Product Manager. The responsibilities include gathering and prioritizing product, customer and service requirements with internal and external stakeholders, contributing to each product realization success, and working closely with those stakeholders and partners to ensure revenue and customer satisfaction goals are met. ● Integral part of the product team; works closely with the science, customer success, service, and software development teams to deliver the product vision and business case. ● Discovers and documents tighter with product team customer and user goals, workflows, business and clinical challenges and opportunities, and links these back our value proposition. ● Establishing go-to-market strategy ● Deliver Product Requirements Documents (PRDs) with prioritized features and corresponding justification ● Act as Liaison with R&D for optimization of delivery of underline technical enabler or shared features ● Work in close collaboration with the Service and Customer Success teams within Deephealth and Radnet to determine requirements, needs and provide operational context, high-level specifications and participates in design work. ● Engages in agile development activities: scrums, design, planning and estimation sessions, workshops, and stakeholder development demonstrations ● Work with external third parties to assess partnerships and licensing opportunities ● Support validates offer/design assumptions with internal and external stakeholders ● Works well in a cross-functional team and various stakeholders ● Contributes to the end-to-end launch and deployments of DeepHealth products. ● Requires up to 10-15% travel for work. Minimum Qualifications, Education and Experience ● 3+ years of experience in Healthcare, Medical Imaging/radiology preferred ● Bachelor’s Degree or higher in (healthcare) informatics (or similar) required ● Solid Product Management experience in building and launching informatics solutions in healthcare ● Established knowledge of clinical and operational workflow ● Proven experience in product deployments and services in healthcare ● Product mindset, being able to balance technical knowledge and (medical/healthcare) business acumen. ● Able to make and articulate trade-offs between features requests necessary for prioritization. ● Customer first mindset. ● Proactive, decisive, self-starter with excellent project management skills and ability to manage multiple tasks effectively. ● Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment - great team player. ● High degree of organization, individual initiative, and personal accountability. ● Preference; Background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles. ● Work authorization. What We Offer: ● Join a dynamic team with expertise in various fields. ● Collaborative and agile work environment. ● Continuous learning opportunities to enhance your professional skills. ● A remote working environment with flexibility in work hours. ● A salary in line with job level and experience. Remote • boston, Massachusetts, United States

Location: Remote - United States only. About the role: Ottimate is building the AI-native future of accounts payable. Our platform processes millions of invoices across hundreds of enterprise customers, powered by a suite of ML models and agentic workflows. As Director of AI Engineering, you will own the full AI and ML layer of our product — from invoice understanding and vendor intelligence to our conversational AP Copilot and the next generation of autonomous AP agents. This is a hands-on leadership role. You will spend at least half your time writing code, architecting systems, and driving technical decisions alongside your team. You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform Engineering, and manage a distributed team of 8–10 engineers across Data and ML. We are looking for a senior technical manager or director — ideally someone who has thrived at a smaller company and is ready for a career step up into broader ownership. If you are energized by shipping real AI products, working with noisy real-world financial data, and building the systems that will define how enterprises automate AP, this role is for you. Responsibilities Technical Leadership • Architect and ship production AI/ML systems — you write code, not just review it, • Own the AI roadmap end-to-end: prioritization, trade-offs, delivery, • Set technical standards for model quality, evals, observability, and reliability, • Drive adoption of agentic coding tools to multiply team velocity, • Claude Code, Cursor, Copilot, or equivalent — measure and improve PR throughput, • Manage a distributed team of 8–10 engineers across Data and ML disciplines, • Hire, develop, and retain engineers at all levels; build a high-trust remote culture, • Partner with Product on roadmap sequencing and scope trade-offs, • Work directly with customer-facing teams to close feedback loops on model quality, • Own model performance metrics and drive continuous improvement pipelines, • Build and maintain evals frameworks — regression suites, human review, A/B testing, • Oversee training data collection, curation, and labeling operations, • Manage the full ML lifecycle: experimentation, deployment, monitoring, iteration, • Define and enforce quality bars for agentic workflows entering production Applied AI & Agentic Systems • Production agentic pipelines using frontier models, • Anthropic SDK · OpenAI SDK · tool use, function calling, multi-agent orchestration, • Reliable agent loop design — planning, memory, tool execution, error recovery, • RAG pipeline design — chunking, embedding models, retrieval tuning, reranking, • Evals frameworks built from scratch — correctness, regression, semantic similarity, • Fine-tuning frontier or open-source models for domain-specific tasks, • LoRA, QLoRA, instruction tuning — not just off-the-shelf API calls, • Training data collection, curation, cleaning, and labeling at scale, • LLM inference and serving optimization, • vLLM, TGI, or equivalent, • Hands-on Python — comfortable writing, reviewing, and shipping production code, • PostgreSQL — schema design, query optimization, indexing strategies, • Distributed systems — async workers, queues, retries, state machines, • Celery or similar async task frameworks is a bonus, • Public-facing API design — REST, versioning, developer experience, • MCP server development — tool-accessible APIs for AI agent integration, • Engineering Manager ready for director-level ownership, • Has led technical teams at a startup or growth-stage company — knows how to move fast, • Hands-on contributor who has also managed small high performance teams., • Finance and/or AP domain — invoice workflows, GL coding, vendor management, • Hospitality — high-volume, multi-location AP operations, • Noisy, unstructured text data — OCR outputs, inconsistent supplier formats, entity resolution at scale ★ Industry experience above is a bonus Exceptional AI engineering skills are the primary bar. We will teach the domain. We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: 200,000-225,000 + 15% Annual Bonus, • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Annual company retreats., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: • Our mascot is a rock, • We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad), • We have a designated Chief Emoji Officer - they are vital to our success!, • We like software that’s serious and culture that’s not Most people skim to 'requirements' and bounce. You're actually reading this. That's the kind of thoroughness we respect, or you're just procrastinating. Either way, same same and you should keep reading. Our Customer Data team builds the systems that ensure customers see fair, clear billing and reliable consumption data. We handle billing, metering, limits, and usage tracking—the systems that make sure every byte is counted correctly and every invoice is accurate. Our systems must be correct, explainable, and defensible under real-world conditions: traffic spikes, partial failures, customers changing behavior mid-stream, and someone always asks: "Why does my bill look like this?" When things work, nobody notices. When they don't, suddenly everyone has opinions about distributed data systems. Is the bug due to caching? You'll be the one who actually knows. • Build the billing backbone: You'll maintain and evolve our billing and metering infrastructure—Stripe Orb integrations, usage aggregation systems, and everything that turns traffic into invoices. Accurate invoices. The kind customers don't dispute., • Track everything that matters: You'll build event tracking pipelines for traffic events, session logging, and usage patterns. You'll develop traffic inspection systems for compliance and analytics. Every request counted, every session tracked, no "lost" data explaining why the numbers don't match., • Own customer-visible usage and billing insights. Build and evolve the systems that turn raw product usage into clear, accurate, and trusted views of what customers are using and why they’re charged—eliminating billing confusion before it happens., • Handle the infrastructure details: You'll manage IP metadata services and the systems that connect traffic patterns to customer accounts. You'll ensure billing reliability—accurate invoices, automated refund processing, and reconciliation that actually reconciles., • Ship systems people trust: You'll work closely with product, platform, finance, and support. Finance will have questions. They always do. You'll make their day by actually having the data they need., • You’ve built backend or data-heavy systems that were held to high standards of correctness, • You’re comfortable in a statically typed, compiled language such as Go, Rust, C++, or Java (with bonus points for Go), • You’ve worked with event streams, usage data, or high-volume pipelines, • You enjoy thinking about data models, invariants, and failure modes, • You care about developer experience, including for people consuming your data, • You're the person people ping when the numbers don't add up and nobody else can explain why Extra credit if you’ve worked on: • Metering, billing, or pricing systems (but not limited to them), • Event-driven or streaming architectures, • Customer-facing analytics or usage reporting, • Systems where small discrepancies become large conversations ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything. This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. All candidates must be US-based, and legally authorized to work in the United States. At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship. Senior Software Engineer • Tier 1 (SF, LA, Seattle, NYC): $180,000 – $225,000, • Tier 2 (rest of US): $165,600 – $207,000 Software Engineer III • Tier 1 (SF, LA, Seattle, NYC): $160,000 – $200,000, • Tier 2 (rest of US): $147,200 – $184,000 Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity. #LI-Remote Compensation for this role depends on level, but we provide a competitive mix of salary and equity. We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%. We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry’s transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues—so human teams can focus on innovation, not firefighting. In this role, you’ll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You’ll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You’ll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You’ll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You’ll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys, • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams, • Partner closely with engineering and design on API design and developer experience, • Partner on platform strategy with our AI team to align REST API and MCP capabilities, • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them, • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work, • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input, • 5+ years of product management experience in SaaS, enterprise software, or developer tools, • Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices, • Technical depth and communication skills to collaborate effectively with senior engineers, • Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design, • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops, • Proficiency with analytics tools and a track record of data-driven decision-making, • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market, • Strong customer empathy and a curiosity-driven approach to learning their needs, • Ability to lead through influence and drive outcomes across teams, • Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand, • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering), • Strong understanding of incident response and DevOps workflows, • Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and reporting functionality, customer care solutions, influencer marketing, connected workflows, business intelligence, and ___. • Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes., • Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement., • Build with AI and agentic AI in your own work, using tools such as Claude Code., • Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods., • Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work., • Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring., • Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs. We’re looking for an experienced and impact oriented engineer to join our team in building great software. If you enjoy working on cutting edge and rapidly changing technology, thinking through secure system design, and want to accelerate building generative AI and Agentic AI features, we’d love to talk with you! The minimum qualifications for this role include: • 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python., • 3+ years of experience improving architectural patterns of large-scale software applications., • 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack. Preferred qualifications for this role include: • 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features., • 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI). Bonus: • Experience designing and implementing secure, extensible java MCP architectures., • Experience supporting server-driven UI, with the ability to contribute across both platform and web. Within 1 month, you’ll plant your roots, including: • Completing Sprout’s New Hire training program alongside other new Sprout team members., • Acclimating to the team's current Mission, Goals, and Objectives along with future product roadmaps., • Deploying and making changes to our production systems., • Collaborating regularly with the development team to deliver value to our users., • Getting regular team feedback on your work through code reviews and pairing., • Proactively monitoring the health of our services in production to ensure our customers always have a world-class experience Within 3 months, you’ll start hitting your stride by: • Learning, updating, and improving Sprout’s existing AI platform services and frameworks., • Being the first line of defense against product outages and bugs while on support duty., • Working with your dev team to come up with the MVPs of new features. Within 6 months, you’ll be making a clear impact through: • Being “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner., • Collaborating with product managers, applied AI/ML scientists, and web-engineers to identify opportunities for improving the scalability, reliability, latency, and cost of Sprout’s AI systems., • Staying up to date with generative AI, agentic AI, and MCP related technologies and leveraging that knowledge to improve and influence our technical roadmap. Within 12 months, you’ll make this role your own by: • Shipping, and making it easier to ship and support, AI Agents and generative AI solutions at Sprout., • Owning cross-organizational projects and mentoring other engineers to help them grow., • Surprising us! Use your unique ideas and abilities to change your team in beneficial ways. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $164,200 - $220,00 USD annually, • Zone 2 (All other US states): $149,200 - $220,000 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.