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Posting Type Hybrid Job Overview At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The Product Management team is looking for a Product Manager to drive security strategy and shape the future of our platform. In this pivotal role, you'll define the vision for our security capabilities, anticipate emerging threats and market opportunities, and collaborate across the organization to deliver a best-in-class security platform that customers trust and rely on. Job Description and Requirements Role Responsibilities * Good understanding of cloud native security. Speaks to our technical implementation in a way that internal stakeholders and clients can understand. * Owns product roadmap for Cloud Security, Identity Access Management and the Security Center features of RelativityOne * Works directly with Security Leads to help build a strategy and goals for all areas of security with a specific emphasis on the following domains:Azure Policies, Cyber Operations tools, Kubernetes role management, Identity & Access management platforms such as Okta and Microsoft Entra, Privileged Access Management tooling, Azure Cloud Security Posture Management, RelativityOne Security Center application, Microsoft 365 Security Suite * Define and execute the product roadmap for our platform's security capabilities * Translate complex technical capabilities into compelling value propositions for diverse audiences. * Align stakeholders around a unified security vision and priorities. * Familiarity with security frameworks like NIST, ISO 27001, or OWASP * Proactively identify security gaps before they become industry-wide problems, build products that customers advocate for, and establish Relativity as the most trusted, scalable, and innovative security platform in the eDiscovery industry. * Understand technical requirements for completion of new initiatives and ensure team is set up for success. * Operate as an indirect leader, facilitating communication across internal stakeholders and effectively communicate 'why' and gain buy in. Also responsible for driving conflict resolution amongst product development stakeholders. * Provide direct feedback to peers and be skilled at understanding multiple points of view. Preferred qualifications: * Generates excitement and curiosity when working with highly complex systems. * Is a team player with proven ability to deliver features from inception to delivery. * Excellent written and verbal communication skills. * Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment. * Knowledge of Cloud Infrastructure * Expertise in Information Security * Strong project manager able to handle multiple projects simultaneously. * Strong facilitation and analysis skills. * Strong business acumen. Minimum qualifications: * 5+ years of experience in product management at a technology company. * Solid understanding of software development lifecycle and agile methodologies. * Knowledge and experience doing discovery & usability testing to gather customer feedback. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $115,000 and $173,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Agile Methodology, Cross-Functional Teamwork, Market Research, Market Strategy, Product Lifecycle, Product Lifecycle Management (PLM), Product Management, Product Strategies, Stakeholder Management, Team Leadership

Posting Type Hybrid Job Overview We are seeking a high-octane, Individual Contributor (IC) to serve as the lead Product Manager of our cloud infrastructure, observability and developer experience strategy. In this role, you won't just manage a roadmap; you will own the end-to-end Customer outcomes and technical vision for the ecosystem that powers our training, fine-tuning, and inference workloads. This is a role for someone who thrives on deep technical complexity, high-stakes stakeholder influence, and direct hands-on delivery. Vision: To build a resilient, invisible, and limitlessly scalable AI infrastructure that transforms Relativity One into the world's most intelligent legal platform, making generative AI and agentic capabilities instantly accessible, cost-effective, and secure for every matter and customer class. Mission Statement: To empower Relativity's Internal Engineering, Partner Developers and AI Research teams with a unified, cloud-native ecosystem. We will relentlessly optimize for Tokens-per-Second-per-Dollar (TPS/$), champion developer productivity through standardized APIs, ensure zero-compromise tenant isolation, and zero-touch scaling of the infrastructure for Customer workloads. The Mission You will be the primary driver of our platform's evolution, bridging the gap between cutting-edge AI requirements and robust infrastructure engineering. Your goal is to build a world-class developer experience that makes "scaling to production" a frictionless reality. Job Description and Requirements Core Responsibilities * Strategic Technical Roadmap:Define and execute a long-term vision for cloud infrastructure that supports multi-domain AI workloads. You are responsible for the "What" and the "Why." * Platform Excellence & Design:Partner directly with Engineering to architect elastic and efficient systems. You will translate complex infrastructure needs into actionable product requirements for rapid experimentation and production scale. * Developer Experience (DX) Ownership:Build delightful user experience that make unified developer experience a reality by understanding deeply pain points of Internal and Partner Developers using Infrastructure as a Service. You will maintain the end-to-end DX, including hands-on contributions such asdocumentation-as-code, markdown-based guides, and reviewing Pull Requests. * Observability Data-Driven Optimization:Establish and own the North Star metrics for adoption, performance, and cost-efficiency. You will utilize deep competitive and market insights to pivot tactics and ensure we are building for the future. * Stakeholder Influence:Act as the lead evangelist, building consensus across Security, Finance, and Engineering. You will navigate a complex organizational landscape to align diverse roadmaps into a cohesive platform strategy. * Adoption & Enablement:Craft and execute the rollout strategies that ensure internal teams aren't just using the platform but are thriving on it. Who You Are * A Seasoned IC Driver:You have a proven track record of shipping platform-level products at scale. You prefer the "trenches" of product discovery and technical design over traditional people management. * Technically Fluent:You are comfortable discussing GPU orchestration, inference latency, and CI/CD pipelines with senior engineers. You can hold your own in a PR review. * Outcome-Obsessed:You lead with OKRs and KPIs. You don't just ship features; you move the needle on engineering velocity and infrastructure reliability. * Master Communicator:You can distill a complex cloud transformation strategy into a 5-minute executive brief or a 50-page technical spec with equal ease Technical Skills & Tools * Infrastructure:Deep understanding of cloud ecosystems (AWS/GCP/Azure) and AI/ML workflows. Deep understanding of AI tech stack across Compute, Storage and NW. * Tools:Proficient in Markdown, Git/GitHub (PR workflows), and data analytics platforms. JIRA, Confluence, Product board, etc. * Frameworks:Mastery of feature management, A/B testing methodologies, and cloud-native development practices. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $163,000 and $245,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Agile Methodology, Cross-Functional Teamwork, Market Analysis, Market Strategy, Product Lifecycle Management (PLM), Product Management, Product Strategies, Strategic Planning, Team Leadership, User Experience (UX)

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities: • Provide product and technical support for assigned accounts, • Identify and develop potential new business opportunities, • Convey customer requirements to Product Management, Marketing and Engineering teams, • Provide functional and technical support to customers, • Respond to customer questions on technical and business related issues, • Deliver high-level and detailed sales presentations, • Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions, • Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc., • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports, • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff, • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches, • 5-7 years relevant experience, • Bachelor degree or equivalent experience, • Excellent written and oral communication skills, • Able to travel throughout sales territory, • 'Big 4' or similar consulting experience a plus Qualys is an Equal Opportunity Employer, please see our ___.

If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistant General Manager, you'll not only contribute to KFC's success but also enjoy clear career growth opportunities within KBP Foods, one of the nation's leading quick-service restaurant organizations. Join us, deliver exceptional customer experiences, and advance your career in the food industry-you deserve it. What's in it for you: • Ability to develop your leadership skills and seek General Manager and above store level opportunities with our internal leadership development program., • Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares., • Earn your GED for free, college scholarships and free online tuition., • Medical, Dental, Vision benefits and accrued PTO, • Free shift meal and an employee discount at our KFC restaurants. What a day in the life of an Assistant General Manager can look like: • Supervise daily restaurant operations, ensuring adherence to KFC standards and policies., • Lead and manage a team, including supporting RGM with training, scheduling, and performance appraisals., • Manage inventory, maintain food safety protocols, and address customer concerns., • Oversee financial aspects, including cash management and expense control., • Collaborate with the General Manager to develop growth strategies and maintain brand image. Requirements: What you bring to the table: • Minimum 1 year of experience as an Assistant General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR)., • Managers must be at least 18 years old., • Availability to close the restaurant at least two nights a week. KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. • Grown to over 1,000 restaurants in 20 years., • Opportunities in 31 states Additional Info: Assistant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: • All other locations: $12.00 to $22.00 per hour, • State of Maryland: $16.00 to $19.00 per hour, • State of New York: $16.00 to $19.00 per hour, • New York City: $18.00 to $20.00 per hour, • Cincinnati, OH: $15.00 to $17.00 per hour, • Toledo, OH: $15.00 to $17.00 per hour

Job DescriptionBenefits: • 401(k) matching, • Health insurance Responsibilities: Front Office Associate Work Full-time Monday-Friday Maintain a professional atmosphere at the front desk and throughout the office. Scheduling new patient appointment requests on our website- obtain correct patient demographics and insurance information while scheduling with appropriate provider. Make calls to schedule/ reschedule appointments when necessary. Scanning documents needed into our EMR system. Distributing faxes to the appropriate individual and recording them in the patients charts. Handling of any medical records requests while remaining complaint with HIPAA. Handling any Fax/email requests from parents and/or provider offices. Willing to cover the Call Center when necessary. Other tasks, as necessary. Responsibilities: Call Center Work Full-Time Monday-Friday Answer, direct, and transfer high volume of incoming calls to appropriate department in a timely, efficient, and professional manner. Schedule patient appointments- obtain correct patient demographics and insurance information while scheduling with appropriate provider. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization. Understanding of when to escalate calls to Nurse/Practice manager. Make calls to schedule/ reschedule appointments when necessary. Handle any messages in patient charts routed to the front desk. Address any issues or concerns and escalate to management if necessary. Able to deal with parents under stress. Skills, Qualifications, and Experience: High school diploma or equivalent required Minimum 1-year of related experience and/or training is required. Proficient computer skills ( i.e. Microsoft Office & Outlook). Ability to handle a Call Center environment that is fast paced. Work quickly and multi-task. Communication skills: ability to effectively present information to patients, physicians, and other employees. Fluent in both English and Spanish required. Benefits: 401(K) and 401(K) matching Health Insurance: Medical, Dental, Vision Paid Holidays Generous Paid Time off

Job Description Position Summary The Customer Service Supervisor is responsible for overseeing the daily lifecycle of merchant accounts, financial settlement balancing, and operational compliance. This role ensures that all merchant requests—including registrations, bank updates, and account closures—are processed with high accuracy. The Manager will lead a dedicated team, handling complex financial research (GP/TSYS), maintaining Card Brand compliance, and optimizing merchant retention strategies. Key Responsibilities Daily Operation • Manage daily registration of pending requests from fax, email, and internal service channels., • Oversee merchant info updates, bank account changes, and E-Statement setups., • Execute daily settlement balancing for GP and TSYS platforms., • Supervise the Contact Us team to ensure timely ticket assignment and email responses., • Manage ACH returns, NOCs, non-clearing issues, and the reservation/release of funds., • Lead research on debit issues, frontend/backend rejects, and duplicate funding., • Approve manual reversals and association reversals on a per-case basis., • Oversee monthly NACHA compliance and reporting., • Manage TIN mismatch processes and B-Notice issuance., • Conduct monthly statement exception QA and lead special statement projects., • Manage the account closure process and retention strategies to minimize merchant attrition., • Review and approve employee timecards and conduct regular performance reviews., • Provide professional guidance, counseling, and mentorship to staff., • Ensure all closure forms and contract copies are provided to clients accurately and promptly. Qualifications • Proven experience in Merchant Services, Credit Card Processing, or FinTech operations., • Strong knowledge of GP and TSYS settlement systems., • Expertise in ACH (NACHA) regulations and 1099-K tax reporting requirements., • Excellent analytical skills for financial research and troubleshooting., • Strong leadership capabilities with experience managing operational workflows. Benefits • Group Health Insurance (Medical, Dental, Vision), • Employer paid Life Insurance, • Paid Vacation and Sick Days, • Paid Holidays, • 401k with Matching, • Gym Support, • Lunch Support

Job Description Want to join an expanding company in one of the world’s fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. Responsibilities: • Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry., • Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews., • Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms., • Handle escalated customer concerns and resolve issues with professionalism and efficiency, • Work closely with the sales team to assist customers and help drive conversations., • Train and supervise customer service representatives, fostering a supportive and high-performing team., • Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes., • Utilize customer service software such as Great Plains and Asana., • Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention., • Collaborate with internal teams to streamline processes and deliver exceptional service to clients., • Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth., • Associate’s degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience., • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus), • Working knowledge of Microsoft Dynamics, • Self-motivated, able to independently manage various activities with minimal supervision., • Customer-oriented mindset, • Excellent communication, listening and collaboration skills with a problem-solving mindset., • Competitive compensation (based on experience), • Comprehensive medical, dental and vision insurance, • Employer-paid life insurance, • 401(k) employer contribution, • Paid time off and holidays, • Dynamic work environment, • Opportunity for advancement, • Salary: 75k - 90k

Job DescriptionThe Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager. ESSENTIAL DUTIES & RESPONSIBILITIES REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities • In-depth knowledge of sales practices and techniques., • General understanding of Fitness Industry., • Ability to work with computers., • Must have good interpersonal communication skills., • Excellent customer service skills, • Independent, self-starter with strong organizational skills., • Must be a team player, • Adhere to meal and rest break periods and must clock in and out for all shift times 2. Minimum certifications/educational level: • High school degree or GED required., • Must complete company sales training and orientation program. 3. Minimum experience: • 1-2 years sales experience preferred. 4. Physical Requirements: • Must be able to lift 45 lbs., • Typing, using the telephone and computer mouse, • Frequent sitting, standing, walking, and stair climbing, • Ability to demonstrate proper fitness techniques This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionDescription: The Quest Sales Support Coordinator is a full-time, organized, personable, and proactive team player to be the first point of contact for incoming calls to our sales department. This role is critical in helping our sales team stay efficient and responsive by handling incoming communications, capturing essential client and event details, and ensuring that information is routed quickly and accurately. When phones are quiet, you'll pivot to data entry support and small projects that keep the engine of our sales operations running smoothly. Essential Functions under the supervision of the National Director of Inside Sales with a matrix report to the general manager BENEFITS: • Commission eligible based on qualifying sales achieved, • 401k Safe Harbor with Employer 5% match, • Medical, dental, vision, and life/disability offerings, • PTO and Holiday Pay, • Eligible for annual increases based on performance, • Answer and route incoming sales calls promptly and professionally, • Transfer calls to the appropriate team members or redirect them to other locations as needed, • Gather essential client and event information during calls and send it to our lead generation system via email, • Input client details into our ERP system to assist the sales team in generating quotes, • Support the director/ sales team with light administrative tasks and small projects during downtime, • Customer-first attitude with a professional and friendly phone presence, • Detail-oriented, organized, and able to work independently or as part of a fast-paced team, • Strong verbal communication and active listening skills, • Ability to multi-task between phone management and data entry. Phone Management is the main focus, • Minimum of 1-2 years of Event Industry or Hospitality experience, • Priority given to customer service, administrative, or sales support role experience, • Good working knowledge of Microsoft Office products, • Preferred experience with ERP/CRM programs Education Associates degree or higher preferred Other Requirements, Knowledge, Skill, Ability or Characteristics This position is also responsible for developing strategic working relationships with existing clients for the purpose of retention and revenue growth. Ideal candidate has a strong professional presence, is tenacious, and has ability to adapt, organize and multi-task. Knowledge of CRM maintenance preferred. Understands general reporting processes including expenses. Works well independently, Motivated, Strong Relationship-Building Skills, Belief in Excellence, Results Driven, Strong Planning Skills. High Ethical Behavior, Unquestionable Integrity, and Character.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description Job Title: Production / Technical Support II - Problem Manager Location: Jersey City, NJ Duration: Contract - 12 months Pay Range: $40.82/hr (W2) Job ID: 373395 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Problem Manager to join our dynamic team. The ideal candidate will have strong experience in ITIL-aligned Problem Management, cross-functional incident and change practices, and data-driven root cause analysis and a proven ability to reduce repeat incidents, improve service stability, and drive permanent corrective actions. Responsibilities: • Own the end-to-end Problem Management lifecycle in alignment with ITIL standards., • Lead major problem investigations and deliver timely, documented root cause identification and permanent fixes., • Establish and maintain problem categorization, prioritization, and severity frameworks with traceability to incidents and known errors., • Facilitate RCAs using structured methods such as 5 Whys and Fishbone diagrams., • Partner with Engineering, Application, Infrastructure, and Business teams to define and implement permanent remediation., • Track remediation actions to closure, ensuring accountability, timelines, and risk mitigation., • Identify, document, and manage interim workarounds and Known Error records., • Analyze incident, alert, and trend data to proactively identify emerging risks and reduce operational noise., • Drive improvements to monitoring, automation, controls, and platform resilience., • Provide concise executive-level summaries on themes, risk exposure, and remediation progress., • Participate in governance forums, service reviews, and risk discussions., • Continuously improve Problem Management processes, metrics, reporting, and documentation., • ITIL-aligned Problem, Incident, and Change Management expertise., • 3-5 years leading enterprise Problem Management and structured RCAs., • Proficiency with RCA methods such as 5 Whys and Fishbone to validate true underlying causes., • Strong analytical and problem-solving skills with a strategic mindset and pattern recognition., • Experience delivering cross-functional solutions and thematic analysis to minimize risk., • Working knowledge of Splunk and other research and analysis tools., • Experience with BMC Remedy and ServiceNow, plus Microsoft Office Suite., • Excellent written and verbal communication, able to translate complex issues for diverse stakeholders., • Familiarity with automation, self-healing, and proactive monitoring systems., • Experience with release and deployment practices and operational readiness. At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: • Competitive compensation and benefits., • Opportunities for growth with global clients., • A supportive, inclusive culture that values innovation and people., • Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description We are seeking an energetic and experienced client care coordinator for a busy and fast-growing, multi-clinician, psychotherapy practice. The ideal candidate will possess a minimum of 2 years of highly responsible administrative, medical billing, and patient-care experience. Bachelor's degree preferred. Responsibilities • Checking eligibility and benefits verification for treatments and procedures., • Reviewing patient bills for accuracy and completeness and obtaining any missing information., • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing., • Maintain and facilitate patient scheduling., • General office management tasks, including routing of phone calls to clinicians, sorting mail, keeping up office supplies and equipment, • Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds., • Must be available on weeknights and Saturdays., • A calm manner and patience working with either patients or insurers during this process., • Knowledge of insurance guidelines, including HMO/PPO, Medicare, and other payer requirements and systems., • Effective communication abilities for phone contacts with insurance payers to resolve issues., • Ability to work well in a team environment., • Excellent attention to detail, highly organized and independent, • Excellent communication skills and attention to confidential matters, • Flexible schedule and mentality, • Exceptional organizational skills and dedication to responsibilities, • Promote a professional and pleasant environment, • Ability to prioritize and organize tasks and to maintain flexibility in response to constantly changing demands, proficiency in G-Suite, EHR, Microsoft Office Suite, • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. Sourgum is seeking a dynamic and driven individual to join our team as a Customer Success Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires exceptional communication skills, attention to detail, and a proactive approach to customer service. Your Responsibilities * Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies. * Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns. * Monitor service quality and customer satisfaction, addressing any issues promptly and effectively. * Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies. * Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination. * Provide support to the Account Executive team in various administrative tasks and projects as needed. * Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth. * Maintain accurate and up-to-date records for every customer you manage. Requirements * You must be customer obsessed and tech-enabled. * Ability to commute into our Jersey City, NJ office. (3x a week) * Proven experience in account management, customer service, or sales, preferably in a B2B services industry. * Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams. * Excellent organizational abilities, including time management and prioritization skills. * Proficiency in Google Suite and CRM software (Hubspot) preferred. * Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment. * Commitment to upholding company values of sustainability, integrity, and excellence. * Bachelor's degree in Business Administration, Marketing, or related field preferred. * Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Flexible/Unlimited PTO * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * Yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company. Compensation Range: $60K - $75K

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Were hiring a sharp, organized, and customer-focused Customer Service Representative (CSR) to join our growing team. This is a part-time role (MondayFriday, 8:00 AM 1:00 PM) with a clear path to full-time (40 hours/week) as the business continues to grow. What Youll Be Doing • Answering inbound calls and responding to customer inquiries, • Following up on leads (no cold calling), • Booking and confirming appointments, • Managing and optimizing the daily schedule, • Working closely withand taking direction fromthe Office Manager to keep operations running smoothly, • Helping ensure customers have a seamless, professional experience from first call to job completionWhat Were Looking For, • Strong communication skills (clear, professional, and personable), • Highly organized and detail-oriented, • Comfortable multitasking in a fast-paced environment, • Reliable and punctual (8 AM means ready to go, not walking in with coffee), • Basic computer skills (CRM/scheduling software experience is a plus), • Team-oriented with a willingness to follow established processesHours & Growth, • Part-time: MondayFriday, 8:00 AM 1:00 PM (2025 hours/week), • Growth opportunity: This role can expand into a full-time position as the business growsCompensation & Benefits, • Competitive hourly pay (based on experience), • Opportunity to transition into full-time with benefits, • Stable, growing company backed by the Ace Hardware brand, • Professional, team-focused work environmentAbout Us Ace Handyman Services Montclair is a locally owned business backed by the trusted Ace Hardware name. We pride ourselves on delivering top-tier service with professionalism, reliability, and respect. If youre organized, motivated, and ready to grow with a company thats actually going somewhere, apply now.

Job DescriptionDescription: Join a Team That Keeps Buildings Running Hawks & Company, a growing Commercial HVAC service company, is looking for an experienced HVAC Customer Service Representative / Dispatcher to help coordinate our service team and deliver exceptional customer support. In this role, you’ll be the central hub between customers, technicians, and service leadership, making sure the right technician gets to the right job at the right time. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow your career in a stable industry, this is a great opportunity. What You’ll Do • Answer incoming service calls and create work orders, • Dispatch HVAC technicians to service and maintenance calls, • Coordinate daily schedules and adjust routes throughout the day, • Communicate appointment updates with customers, • Prioritize emergency service requests, • Track technician progress and job completion, • Ensure accurate work order documentation for billing You’ll work closely with our Service Manager, technicians, and operations team to keep service running smoothly. Career Growth at Hawks At Hawks, we believe great employees build great companies. We provide clear career paths and development opportunities for our team members. We invest in training and development so our employees can build long-term careers, not just jobs. What We Offer • Competitive compensation, • Health benefits, • 401(k) with company match, • Paid time off, • Stable, growing company, • Supportive team environment, • Long-term career opportunities Our Core Values Integrity Innovation Humility Serve-It-Up Above & Beyond If you take pride in helping customers and keeping operations running smoothly, we’d love to hear from you. Hawks is an Equal Opportunity Employer Requirements: Required Experience • Previous HVAC dispatch experience required, • Strong organizational and multitasking skills, • Excellent communication and customer service skills, • Comfortable working with scheduling and dispatch software, • Ability to stay calm and organized in a fast-paced environment

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success. Curiosity - you have a desire to truly understand our customers' business needs. Creativity - you can find a sustainable path to yes. Empathy - you connect at a human level with our customers and you genuinely care Responsibilities: • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology, • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering), • 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company, • Experience in full commercial negotiations as well as some technical escalation, • Experience and exposure working with networking or security software solutions, • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner), • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions, • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders, • Must be very well organized and able to work effectively in a nimble and fast-paced environment, • Effective problem solver, shows ownership and wants to see issues resolved, • Comfortable working within a geographically distributed team for a hyper-growth global organization, • Must be located within the Bay Area, CA, United States, • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:, • Routing (static, BGP, EIGRP, etc.), • Switching, • SD-WAN, • Firewalls, Proxy, • Secure Web Gateway/CASB/DLP, • Identity Management (SSO, SAML, LDAP, etc.), • Threat protection mechanisms (IPS, AM, etc.), • Load Balancing, • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.) Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-MR1

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description Purpose Describe the primary goals, objectives or functions or outputs of this position. This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities List up to 10 main responsibilities for the job. Include information about the accountability and scope. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications List required and preferred qualifications (up to 10). Include education, skills and experience. • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Caldwell, NJ, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Caldwell, NJ! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrival, • Monitor marketing campaigns and schedule appointments from leads generated, • Work on credentialing new clinical staff with Medicare and various insurance providers, • Develop and update content on social media outlets, • Update marketing content and provide regular feedback to marketing campaign providers, • Other administrative tasks as neededRequired Skills, • High school diploma, GED certificate or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • Up-to-date DL and a dependable vehicle, • Experience with social media marketing, • EMR authorization and verification experience, • Medical reimbursements/billing, • Managing patient appointments and billing, • Managing marketing campaigns, • Processing medical credentialing

Job DescriptionDescription: The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and conduct intake as needed. The PR directs patients to the appropriate destination, answers questions, and explains processes, as well as reviews required documentation and checks eligibility. Most importantly, the PR supports the mission and vision of the Zufall Health Center. Essential Functions, Duties and Responsibilities • Consistently adheres to all departmental policies and procedures, • Conducts all aspects of job in a professional and ethical manner, • Works independently with little or no supervision but uses available resources for problem resolution as indicated by circumstances or need, • Completes assignments in a timely and efficient manner., • Maintains high level of confidentially., • Works collaboratively with team members to assure the optimal outcomes of care and service., • Utilizes departmental resources prudently and appropriately., • Uses communication methods which create and foster a positive image of the department, upholding the values of the Zufall Health Center., • Communicates appropriately both verbally and in writing; uses appropriate mechanisms for identifying and resolving work related issues., • Keeps manager or supervisor informed of work related issues at all times., • Performs additional duties as determined by supervisor. Specific Duties Interaction with Patients • Greets all visitors to the facility and directs them to their appropriate destination., • Greets patients and visitors in a prompt, pleasant, and helpful manner in person and on the telephone., • Answers the telephone and makes appointments or responds to inquiries., • Ensures that the patient brings all supporting documentation to visit., • Reminds patient of appointment time, documentation needed, immunization records for new patient pediatric appointments, and schedules and re-schedules appointments., • Explains processes and forms to patients as needed., • Conducts eligibility checks on insurances., • Collects payments from patients, enters the payment in eCW and prints receipts for patient. PR’s are responsible for the money they collect and ensuring that it is locked in the safe or locked drawer at their desk or in supervisor’s office at all times. Keys to drawers are never to be left in the open., • Communicates with the medical staff regarding patient’s visits., • Assists with printing out requisitions or other forms as needed., • As PR’s are in the public areas, they should present themselves always as professional and friendly, and act as a team player in all situations. They are responsible for keeping their personal areas and their surrounding public areas neat and clean and should routinely “straighten up” during the day., • Appearance of attire and possessions: PR’s should keep their “scrubs” that they wear in good condition, clean and neat. Only Zufall jackets are to be worn over scrubs. Wearing of personal sweaters or sweatshirts are not allowed. Only white T shirts are allowed under scrubs and clean sneakers are to be worn. No personal clothing or possessions are to be visible at their desk or on the back of the chair. This includes cell phones which should never be taken out, for any reason in an area where patients are allowed, regardless of whether or patients or visitors are present., • PR’s are hired as a PR I. They remain at this level during their initial training and after three months of employment are required to take an exam which covers all of the material that is required to perform their duties. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance and Zufall policies and procedures., • Maintains patients’ confidentiality in compliance with HIPAA and other federal, state and local regulations as stated in the ZHC policies and procedures manual., • Answers inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department., • Reads, writes, speaks, understands, and communicates in English and Spanish sufficiently to perform the duties of this position. Requirements: • Has knowledge of computer software programs such as Microsoft Word, and electronic medical records., • Have excellent customer service skills., • Be able to work with very little supervision., • Be able to adapt quickly to unanticipated changes in work flow or work process, or frequent, • changes in insurances rules and coverage changes., • Be able to understand, carry out, and remember verbal and written instructions., • Bilingual English and Spanish required. Education, Training and Experience • High School diploma required; college credit or additional education in medical field or insurance and billing courses preferred, • Possess a current, unrestricted New Jersey operator license issued by the New Jersey Division of, • Motor Vehicles, or be able to efficiently and effectively use public transportation in order to be able to travel to other sites as needed., • Have minimum of 1 year experience in customer service field, and 1 year of experience in collecting money or billing and insurances., • Experience in a clinical/ambulatory care setting preferred

Job DescriptionDescription: Position: Swim School Area Manager Location: Hudson Waterfront | Full-Time, Salaried Are you a hands-on leader who thrives in a fast-paced, people-first environment? At British Swim School, our Area Managers don’t just oversee operations - they build high-performing teams, create unforgettable customer experiences, and lead with purpose. All in service of our mission of saving lives. This is your opportunity to take ownership of multiple swim school locations, develop future leaders, and make a real impact on both staff and families - every single day. What You’ll Do • Lead, coach, and inspire a team to deliver exceptional swim lessons and customer experiences, • Drive performance across your locations, including retention, revenue, and service excellence, • Ensure the highest standards of safety, quality, and brand consistency, • Hire, train, and develop team members into confident, capable leaders, • Handle escalated customer complaints, • Be a visible, hands-on presence poolside - leading by exampleWhat You Bring, • Strong leadership and communication skills, • You need to be able to swim proficiently. If you have been on a swim team or a lifeguard, that’s a great plus - please make sure to highlight that in your application!, • A proactive, solutions-driven mindset, • Experience coaching, developing, and holding team members accountable, • Ability to manage multiple priorities and operate independently, • Ability to work evenings and weekends, during the times our schools operate, • Ability to reliably get to all of our locations within a 30-mile radius, • Ability to work from 3:30-9 Weekdays, 8:30-2 weekends, flexible scheduleWhy This Role Stands Out, • Make a meaningful impact on children and families in your community, • Build and shape a strong, positive team culture, • Grow your leadership career in a dynamic, expanding organization

Job Description In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: • Respond promptly but no later than 24 hours, to customers’ inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed., • Be a product expert and provide accurate information regarding products, customer orders and services., • Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders, • Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders., • Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary., • Process customer credits in sales entry system for accounting team to refund timely, • Resolve customer complaints efficiently and effectively., • Maintain detailed records of customer interactions and transactions., • Assist customers with status updates by checking ERP system or providing shipping tracking numbers, • Collaborate with manufacturing team to process rush and large quantity orders, • Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs., • Works with estimating and purchasing department for custom order quotes and drop ship orders., • Create production sheets for custom signage for the graphics department, • Requests tax exempt certificates from the customer, if applicable, • Experience in a call center or customer support environment is preferred., • Associate’s degree or higher preferred., • Strong sales skills with the ability to upsell products when appropriate., • Proficient typing skills for efficient data entry., • Excellent verbal and written communication skills in English; proficiency in Spanish is a plus., • Ability to utilize computer systems effectively for client services and data management., • Strong problem-solving skills with a focus on customer satisfaction., • Ability to work well under pressure while maintaining professionalism.

Job DescriptionBenefits: • Paid Holidays, • Competitive salary, • Opportunity for advancement, • Paid time off Requirements: • Have a courteous and pleasant demeanor, • Greet visitors to the building, • Perform clerical and mail processes, • Take inbound calls being the first impression for the customer., • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call., • Make sure the phone is answered by the 3rd ring using the approved greeting each time., • Technician Scheduling, • Handles Invoice Process, • Enable calls to answering service at end of day., • Clean Background, • Pass Drug Test, • Reliable Transportation, • Active Cell Phone, • Valid Drivers LicenseNote: Salary based on experience

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Signing bonus, • Flexible schedule POSITION OVERVIEW: Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.REQUIREMENTS:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Proactive in problem solving, • Dedicated to customer service, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to make presentations to potential customers, • Property and Casualty license (must have currently), • Life and Health license (must have currently)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionTitle: Account Executive Reports to: Vice President of Global Sales, Jennifer Shin Department: Global Sales – Customer Service Responsibility Summary: The Account Executive will support assigned customer accounts by ensuring the timely and accurate processing of purchase, work, and batch orders. This role acts as a key liaison between customers and internal departments to support order fulfillment, maintain communication, and ensure customer requirements are met. Responsibilities: The Account Executive is responsible for supporting the Customer Service department through a variety of tasks, including: • Support assigned accounts and maintain regular communication with customers using PO trackers., • Respond to customer inquiries and provide updates on order status, timelines, and deliverables., • Escalate issues or risks to management as needed., • Monitor and facilitate the release of materials and finished goods to meet committed delivery dates., • Coordinate batch/work order requirements with the Planning Department on a weekly basis., • Ensure accuracy of customer orders, data entry, and documentation., • Issue monthly MRP reports to customers supplying components., • Issue Monthly Excess Inventory Reports as required., • Assist in preparing monthly status reports for Customer Service leadership., • Provide pricing to customers for ancillary services as needed., • Initiate pricing requests and follow up to ensure completion., • Maintain and update customer portals and internal systems., • Work with internal teams including Planning, Production, and Quality to support order execution., • Attend Gate Review meetings and Line Trials as required., • Support process improvements and departmental initiatives., • Bachelor’s degree in Business or related field preferred., • 3–8 years of experience in customer service, account coordination, or sales support in a manufacturing environment., • Strong organizational and communication skills., • Detail-oriented with the ability to manage multiple tasks simultaneously., • Basic analytical and problem-solving skills., • Proficient in MS Office (Excel, Word, Outlook, PowerPoint)., • Experience with ERP/MRP systems is a plus., • Ability to work in a fast-paced, deadline-driven environment., • Ability to lift and carry up to 10–15 pounds. Compensation & Benefits: The approximate pay range for this position is $ 70,000 to $100,000. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities. The benefit package includes: • Medical, Dental, Vision, Life, • PTO, • Special Paid Leave for employees’ personal events, • Company Paid Holidays, • 401(k) employer match, • Year-End Gift Powered by JazzHR LDWn7Rc2d7

Job DescriptionSalary: $15.13/hr CLIENT SERVICES TEAM Hoboken Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES • Greet and engage clients in a positive and friendly manner, • Provide the highest level of client/customer service and hospitality to all clients/prospective clients, • Share pricing and class information with prospective clients, • Deliver Megaformer machine demos to new clients, • Complete studio tours with new clients, • Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience, • Ensure complete knowledge of Mariana Tek system, • Assist Management with day-to-day operations of the studio, • Ensure prompt response to studio emails; notify Studio Manager if needed, • Understand SLT product knowledge, policies and procedures for retail operations, • Complete basic Megaformer machine maintenance, • Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience, • Assist in retail inventory at the end of the month, • Complete opening and/or closing checklists, • Perform other studio duties as needed QUALIFICATIONS • Mariana Tek software experience a plus, • Leadership experience a plus, • Must have superior customer service skills, • Must have excellent interpersonal skills and a service-oriented outlook, • Must be highly organized, • Ability to work independently as well as on a team, • Should have a strong ability to communicate clearly with team members, clients and senior management, • Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS • Must be available to work:, • Minimum of three shifts per week; minimum 4 hours each, • Ability to work flexible hours; early morning/late night/ weekends, • Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Health insurance Title: Inside Sales & Customer Care Support Specialist Reports to: International Sales Manager Position Summary: The Inside Sales & Customer Care Support Specialist provides cross-functional support to the Inside Sales, Customer Care, and Outside Sales teams to enhance operational efficiency, improve customer experience, and support revenue-generating activities. This role is responsible for order processing, quoting support, and day-to-day coordination with customers and distributors. Over time, the position will assume primary responsibility for international order processing and quoting activities and is designed as a development pathway into a full Inside Sales role as business needs expand. Essential Functions: • Process domestic and international orders accurately and in a timely manner, including all required documentation, • Coordinate order entry, confirmations, and related customer communications, • Manage international order requirements, including export documentation and compliance support, • Assist with freight coordination, carrier selection, shipment tracking, and delivery follow-up, • Support Return Merchandise Authorization (RMA) processing and customer follow-up, • Assist in the preparation, entry, and tracking of quotes within ERP systems, • Support complex quoting activities, including bill of materials (BOM) and spreadsheet-based pricing, • Maintain accurate quote documentation and assist with timely follow-up on open opportunities, • Update and maintain customer and opportunity data within CRM systems (e.g., HubSpot), • Provide professional and timely support to customers, distributors, and internal teams, • 13+ years of experience in customer service, inside sales, or order processing, • Strong organizational, communication, and interpersonal skills, • Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced environment, • Working knowledge of shipping methods, carriers, and freight coordination, • Experience with ERP systems (Sage preferred), • Experience with CRM systems (HubSpot preferred), • Customer service experience required, • International order processing or export experience strongly preferred Physical Requirements: • Ability to sit, stand, and operate a computer for extended periods of time, • Ability to lift up to 50 pounds, with or without reasonable accommodation

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Full-time / Part-time, • Flexible Schedule - hours vary depending on Center Needs, • Great work-life balance, • Entry - Level Position Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls, responds to emails, and schedule appointments, • Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their services, • Process client payments and manage follow-up scheduling, • Utilize scheduling software (GlossGenius or Vagaro preferred), • Monitor and update inventory; communicate low stock to management, • Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal, • Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures, • High school diploma or equivalent required: Two or more years of experience as a receptionist or similar role, estetics is preferred, • Excellent communication skills and interpersonal skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred), • Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology, • Excellent organizational skills with attention to detail, • Excellent multi-tasking skills and manage time effectively in a fast-paced environment, • Knowledge of esthetics/spa services (preferred), • Customer service experience (preferred), • Bilingual : English / Spanish (preferred)Work Environment, • Supportive and collaborative team culture, • Professional spa/med spa setting with daily client interaction, • Commitment to client satisfaction, organization, and efficiency

Job DescriptionBenefits: • 401(k), • Company parties The Associate position may require the following tasks, based on areas assigned, such as Caf, Admissions, or Skate Counter • Ages 16+, • Provide a Clean, Fun, Friendly and Safe experience to every guest., • Operate the cash register and give proper change, • Utilize Eyes, Teeth, and Tone for each customer during the entire sale process, • Ensure each adult choosing to skate signs a waiver card when entering, • Understanding of the skate rental policy and prices, as well as know how to check skates brought into the facility by guests, • Knowledgeable of current skate times, admission prices, caf prices, promotions and coupons Help sell items from the glow and candy carts, • Keep area clean, neat, and organized, • Able to clean and operate all kitchen equipment properly, • Prepare food properly in amounts as expected and needed, • Know the rules of the facility and be able to enforce them diplomatically., • Assist in protecting all skaters from injury (prevent accidents). Inspect skate rentals upon distributing to guests and re-rack all skates properly., • Communicate with session manager, other associates, and DJ concerning any problems or safety issues during a session., • Know how to execute the Skato performance., • Know how to execute all incident procedures and be alert to the facts (cause) surrounding incidents so that you are able to document them later.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Head of Product (Data Analytics & AI) The Opportunity As Group VP, Head of Product, you are the accountable executive owner of Wiley's AI & Data Analytics Business Unit product portfolio-the company's designated second growth engine. The role calls for a product-led operator who pairs strong product craft with commercial instinct to turn strategy into a roadmap that scales based on evidence, not assumption. You own the product portfolio across three connected product lines: AI & Data Analytics Platform Services (including Applied Research Intelligence Platform), Database Solutions (turning Wiley's proprietary reference works and scientific collections into machine-readable data products), and Audience Solutions (evolving advertising and engagement into an AI-powered marketing intelligence product). These are not separate product lines-they share a common platform foundation, and you ensure each area reinforces the others. You report to the Chief AI & Data Analytics Officer and lead product managers and UX across all three product lines. You are the primary interface between commercial GMs and functional leads (Head of Technology, Head of Data Science), partnering with them to turn requirements into capabilities and evidence into roadmap and revenue decisions. Key Responsibilities • Unified Product Strategy & Roadmap: Own an integrated strategy and roadmap across AI & Data Analytics Platform Services, Database Solutions, and Audience Solutions, ensuring the product lines share a common foundation and build on shared capabilities over time., • Commercial Requirements Translation: Own commercial intake, evaluate priorities against strategy, and convert them into a sequenced roadmap with milestones, business cases, and clear launch/hold decisions., • Product Architecture: Design the product architecture to serve corporate buyer demand and near-term revenue opportunities. o Define and sequence Applied Research Intelligence Platform capabilities, including structured extraction and enrichment, knowledge graph construction, enterprise APIs, Model Context Protocol (MCP) access (standard interface for AI agents/tools), rights and entitlements governance, and clean-room execution (privacy-safe analysis environments)., • Lead the productization of Wiley's proprietary scientific collections by transforming legacy-format content into structured, machine-readable, high-margin data products. o Define the product vision for advertising and audience engagement, supported by behavioral analytics that turn Wiley's opted-in first-party audience into sellable insights and signals that inform structured data extraction priorities., • Market Validation & Evidence-Based Prioritization: Define leading indicators for execution and partner with data science and commercial teams to validate the content-depth advantage use case by use case, investing where depth is proven., • Build/Buy/Partner Decisions: Lead the product dimension of the build/buy/partner agenda by defining the commercial framing, strategic rationale, and partner guardrails., • Global Team Management: Lead and develop a high-performing, multi-disciplinary product organization spanning product management, UX, and product strategy, and build the processes and culture required for software-led, enterprise-grade execution., • Strategic Collaboration: Partner with the General Manager, commercial leaders, Head of Data Science, and Head of Technology to ensure the product strategy and roadmap realize the division's AI-powered vision. Required Experience & Qualifications • Enterprise Product Leadership: 15+ years of product management experience, with at least 7 years leading product organizations in enterprise SaaS, data products, or AI/ML platforms. Demonstrated track record of owning a product portfolio from early-stage validation through scaled commercial deployment including revenue achievements, including defining pricing architecture, access models, and product economics., • Commercial Strategy & Positioning: Ability to translate complex technical features into clear, outcome-based value propositions for different buyer personas (e.g., C-Suite vs. End User). Maintain a "Battlecard" mentality; stay ahead of market shifts and competitor movements to influence pricing and packaging strategies. Experience in designing and iterating SaaS pricing models (usage-based, seat-based, or tiered) to maximize Net Revenue Retention (NRR)., • Data & AI Product Depth: Proven experience building and commercializing data products (structured datasets, APIs, knowledge graphs, AI-powered analytics) for enterprise buyers in regulated markets. You understand provenance, rights governance, and compliance (GDPR, CCPA) as product requirements., • Corporate R&D Market Experience: Familiarity with corporate R&D buyers in pharma, biotech, engineering, or adjacent verticals - including their procurement cycles, enterprise integration expectations, and the competitive landscape., • Platform Thinking: Demonstrated ability to run a multi-product portfolio on a shared platform foundation, avoiding one-off solutions that are costly to maintain and don't create long-term customer or revenue value., • Commercial Instinct: Strong grasp of product economics (usage-based pricing, tiered subscriptions, API monetization, data licensing, access controls and usage tracking) and ability to tie product decisions to ARR, NRR, and unit economics., • Interpersonal & Organizational Complexity: Proven ability to lead through shared accountability across commercial, data science, and engineering stakeholders., • Technical Literacy: Working knowledge of modern data stack technologies, API product design, and enterprise integration architectures., • Analytics & Experimentation: Proficiency in product analytics, A/B experimentation, and evidence-based prioritization methodologies., • Enterprise Compliance: Familiarity with enterprise security and privacy standards (SOC2 Type II, ISO 27001, GDPR/CCPA) as product design requirements. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 218,900 USD to 328,567 USD#LI-JL1 Job Posting Title: Group Vice President, Product Management Location: Hoboken (HQ), NJ, USA

We're seeking a Commercial Account Manager to join Procore's Sales team. In this role, you'll serve as the main point of contact for existing strategic mid-size accounts while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion. You'll collaborate with Customer Success, other Sales members, and Solution Specialists to maintain and expand our customer revenue base. This position can be based remotely from a US location or in our Carpinteria, CA, or Austin, TX, offices. We're looking for someone to join our team immediately. What you'll do: * Serve as the main point of contact for your geographic-based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer's attachment to Procore * Work cross-functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell) * Research accounts, identify key champions, generate interest, and obtain business requirements * Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested * Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers * Manage and maintain accurate leads, opportunities, and account information within ___ * Achieve or exceed monthly and quarterly targets * Coordinate internal resources to solve clients' issues and execution of service agreements * Periodic travel to client onsite visits What we're looking for: * BA/BS or equivalent experience preferred * 5+ years of demonstrated successful software sales, preferably B2B * Experience using a consultative, solution-based sales methodology desired * Proven record of success in an inside sales-based selling model * Ability and resilience to work in a fast-paced sales environment * Ability to develop trusted relationships * Post-sale revenue expansion experience preferred * Proficiency with Microsoft Office products and online collaboration tools * Experience with CRM and opportunity management systems, preferably ___ * Proven ability to develop and manage pipeline and forecasting Base Pay Range: 35.31 - 48.50 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Posting Type Hybrid/Remote Job Overview At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The Senior Manager of Enterprise Security is responsible for leading the strategy, execution, and continuous improvement of the organization's enterprise-wide security programs. This role oversees teams accountable for protecting corporate systems, data, and infrastructure from emerging threats, while enabling the business to operate securely and efficiently. The Senior Manager partners closely with Technology, Legal, Compliance, and business leaders to reduce risk, operationalize security controls, and mature organizational security posture. Job Description and Requirements Role Responsibilities Strategic Leadership * Develop and execute the enterprise security strategy aligned with organizationalobjectives. * Identifyrisks, emerging threats, and industry trends to inform longrange security planning. * Establish metrics, KPIs, and dashboards to measure and report on security posture and program maturity. * Champion a securitybydesign mindset across the enterprise. Team & Program Management * Lead, mentor, and grow a multidisciplinary security teamwhile partnering withother securityareas such as security operations, incident response, threat intelligence, identity security, vulnerability management, cloud security, and GRC. * Drive operational excellence through structured processes, documentation, automation, and continuous improvement. * Oversee securityprogramroadmaps, annual planning, staffing needs, and budget management. Security Operations & Risk Reduction * Createenterprise detection and response capabilitiesthatare fully operational by overseeing proper onboarding and configuration of security agents and tooling,validatingcoverage across all relevant environments, and ensuring telemetry, alerts, and data flows are reliable, complete, and actionable. * Executeenterprise vulnerability management programs, ensuringtimelyremediation of weaknesses across infrastructure, cloud, and enduser environments. * Oversee identity and access governance programs, including privileged access, identity lifecycle, and authentication standards. * Manage enterprise security tooling and technologies, ensuring the stack is integrated,optimized, and delivering measurable value. Governance, Compliance & Policy * Own and evolve security policies, standards, and guidelines to meet internal and external requirements. * Partner with Compliance and Legal to support audits, certifications, investigations, and regulatory obligations (e.g., SOC2, ISO27001, HIPAA, GDPR). * Drive alignment between risk management processes and business operations. CrossFunctional Collaboration * Serve as a trusted advisor to executives and business leaders on security risks and tradeoffs. * Embed security into technology roadmaps, product lifecycles, enterprise architecture, and vendor management. * Promote security awareness and training programs to strengthen organizational security culture. Minimum Qualifications * Minimum of5years ofprogressiveexperience in security, preferably in a high-security environment, with at least 5 yearsina leadershiprole. * Demonstrated ability to communicate security risks and strategies toexecutivesand nontechnical audiences. * Strong understanding of security frameworks (NIST CSF, ISO 27001, CIS Controls, Zero Trust). * Proven experience inmanaging multiple securityinitiativessimultaneously. * Hybrid-working role (2+ days in office)orRemotebased on company policy. Preferred Qualifications * Bachelor's degree in security management, business administration, Computer Science, Information Systems, or relatedfield. * Experience working in a SaaS, cloud-native, or regulatedenvironmentoperatingona global scale. * Experience in the legal space and with a high understanding of e-discovery and litigation. * Certificationsa plus,such as CISSP, CISM, GIAC, CCSP, or similar. * Generate excitement and curiosity when working withhighly complexsystems. * Team player with proven ability to deliver features from inception to delivery. * Excellent written and verbal communication skills. * Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment. * Solid understanding of software development lifecycle and agile methodologies. * Knowledge and experience doing discovery & usability testing to gather customer feedback. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $185,000 and $277,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Access Management, Network Security, Project Management, Risk Management, Security Architecture Design, Security Audit, Security Awareness, Security Engineering, Security Operations, Vulnerability Management

Job DescriptionCompany OverviewKitchen Dynamics is a service provider in the commercial kitchen equipment industry. We offer commercial kitchen equipment maintenance, repairs and installations. Our clientele includes hotels, restaurants, hospitals, schools and corporate customers. About the RoleWe are seeking a skilled Commercial Kitchen Equipment Technician to join our service team. In this role, you will be the primary point of contact for our restaurant and hospitality clients, ensuring their "hot side" cooking equipment (ovens, fryers, grills, steamers, etc.) are operating at peak performance. You will diagnose, repair, and install high-grade commercial appliances while delivering exceptional customer service. This role will report to the Service Manager as well as to the Owner. We are a small, growing company and are looking for individuals that enjoy working in a small team with a close collaboration. Key Responsibilities • Diagnostics & Repair: Troubleshoot and fix mechanical, electrical, and gas issues on commercial ranges, fryers, broilers, steamers, convection ovens, combi ovens and kettles., • Installation: Connect and set up new industrial equipment, including gas piping and electrical wiring., • Preventative Maintenance: Execute routine inspections and cleaning to minimize downtime for clients., • Inventory & Documentation: Maintain a well-stocked service vehicle and accurately document all service calls, parts used, and labor hours on a company tablet., • Customer Service: Clearly explain repair findings and maintenance recommendations to kitchen managers.Qualifications, • Experience: 5 + years of experience servicing commercial cooking equipment preferred., • Skills: Proficiency in reading electrical schematics, blueprints, and using multi-meters/gauges., • Driver’s License: Must have a valid driver’s license and a clean driving record., • Physical Ability: Able to lift up to 50 - 75lbs and work in tight, high-temperature kitchen environments., • Availability: Must be willing to participate in a rotating emergency on-call schedule (nights/weekends).What We Offer, • Benefits: Health, Dental, and Vision insurance., • Retirement: 401(k) plan with company matching., • Tools: Company service vehicle, gas card, and company tablet., • Time Off: Paid Time Off (PTO) and paid holidays., • Training: Ongoing paid training through various manufacturers.

Job Description Role overview The Restaurant Manager is responsible for the overall operations of a Proven Poke location in compliance with our policies and procedures, including: * Providing superb customer service, including addressing complaints and resolving issues * Ensuring excellent food quality, including inventory management and food preparation * Managing a full staff of shift leaders and team members, including interviewing, hiring, and training employees; planning, assigning and directing work; and rewarding and disciplining employees The Restaurant Manager reports directly to the Company Owners and Ops Manager. Detailed responsibilities Customer service * Hold guests as highest priority and role model exceptional guest service * Ensure restaurant is clean and fully stocked (bathrooms, utensils and napkin dispensers) at all times * Ensure employees use our greeting standards and are knowledgeable of our ingredients and menu so they can quickly guide customers down the line * Investigate and resolve complaints regarding food quality and service * Check in on customers during their dining experience * Ensure online orders are being fulfilled accurately and timely * Jump in on tasks such as serving food, clearing and cleaning tables, cleaning the restaurant and washing dishes Food quality * Check products to ensure consistency and flavor conformity * Cook and prepare food * Schedule and receive supplies, food and beverage deliveries and check delivery contents to verify product quality and quantity * Monitor staff’s food portion scooping to ensure consistency * Monitor compliance with health and fire regulations regarding food preparation and serving * Maintain food and equipment inventories, keeping daily inventory records * Ensure Team Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety * Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal * Keep records required by government agencies regarding sanitation Staff * Recruit, hire, train and fire staff following Company processes * Maintaining records of all new employees using approved HR guidelines * Schedule staff hours and assign duties; monitor budgets and payroll records to ensure that expenditures are authorized and budgeted * Hold mandatory staff meetings to review new menu items, policy updates and other changes that are implemented * Ensure staff reports to work on time in full uniform * Coach Team Members throughout their shift to execute operational standards and deliver a great customer experience * Hold staff accountable for consistently delivering excellent customer service and food quality in compliance with Company policies and procedures * Reward and discipline employees following Company processes * Ensure all shifts are assigned and worked by staff Operations * Utilize point of sale cash register; set the till, divide cash tips, count money and make daily bank deposits * Following processes and managing PNLs, inventory logs, daily checklists, prep sheets, waste logs, etc. Serve Safe certification a must Website Company DescriptionFrom the moment you take a step into one of our spots, you can expect Hawaiian taste at an East Coast pace. We're all about good food and good vibes. We offer a counter-serve experience where we build fast, fresh and tasty poke bowls, sushi burritos and other Hawaiian treats and eats. And our menu is always evolving. We love to try new ingredients and offer seasonal specials!From the moment you take a step into one of our spots, you can expect Hawaiian taste at an East Coast pace. We're all about good food and good vibes. We offer a counter-serve experience where we build fast, fresh and tasty poke bowls, sushi burritos and other Hawaiian treats and eats. And our menu is always evolving. We love to try new ingredients and offer seasonal specials!

Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description We are looking for a commercial HVAC service estimator with minimum 5 years of commercial HVAC experience to join our service team. This is a commercial service estimator position; applicants with residential service experience or those seeking a sales\account manager position are not encouraged to apply. Successful applicants must have prior field experience with commercial HVAC services. Responsibilities of this position include: • Review assigned service technician reports for field and diagnostic information, • Identify HVAC parts and materials needed for a service repair, • Collect pricing information for necessary parts and materials from local vendors, • Estimate labor hours needed to make repairs, • Write a scope of work for performing identified repairs, • Use company software systems to prepare quote pricing and issue proposals for customer approval, • Respond to customer questions on repair proposals, • Order materials and parts or select them from inventory for approved proposals, • Check materials and parts for completeness prior to technician dispatch for executing repairs, • Participate in weekly estimator meetings for service quoting, • flexible paid-time-off plan, • 401K plan with matching, • Multiple healthcare plans, including dental, • Vision, Life & Disability insurances, • Offices closed between Christmas and New Years, as well as other holidays, • Great team environment Support and growth for our team members is a top priority at Evco; we consider employment as building a future together, not just providing a job. All personnel are provided with ongoing training and development of technical skills, site safety education, career planning and opportunity for growth. We welcome applicants who have a willingness to work hard and a desire to grow with the team.Evco Mechanical is a commercial electrical / mechanical / BMS contractor serving the Northern NJ market for over 40 years. We provide a tight-knit, family-oriented company environment, where many employees stay for their entire career\r\n\r\nSupport and growth for our team members is a top priority at Evco; we consider employment as building a future together, not just providing a job. All personnel are provided with ongoing training and development of technical skills, site safety education, career planning and opportunity for growth. We welcome applicants who have a willingness to work hard and a desire to grow with the team.

Job Description POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve • Manage a team of Brand Associates setting expectations, goals, and develop talent, • Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience, • Maintain a clean, organized, and safe store environment for customers, employees, and store products, • Focused on providing positive customer and employee experience, • Set high store standards that reflects company brand image, values, and culture, • Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information, • Support company on marketing events such as in store events, Pop-up events, conventions, new store openings, • Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed, • Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends, • Drive sales of company key products such as Blind boxes, MEGA, and accessories, • Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls, • Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures, • Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs, • Works closely with Inventory ASM to determine BOH and warehouse inventory levels, • Required to work specific days of the week depending on Visual/Inventory Management responsibilities, • Retail industry knowledge, skills, and abilities, • Confident and comfortable engaging customers to deliver great customer experience, • More than 2 years of store leadership experience in retail, • High level of ethics, values, integrity, and trust, • Experience working independently in an ambiguous environment with minimal supervision., • Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions, • Ability to adapt to a fast-paced environment and implement new standardization directives, • High School Diploma, • Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc., • Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Description Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Key Responsibilities: Leadership & Team Development • Support Store Manager in training, coaching, and developing store associates, • Foster effective communication across all team members, • Lead by example in providing outstanding customer service, • Drive sales performance through team motivation and leadership, • Execute operational procedures including opening/closing protocols, • Manage inventory control and stockroom organization, • Oversee accurate processing of shipments and merchandise flow, • Monitor and maintain shrink prevention measures, • Create an engaging shopping environment, • Resolve customer concerns professionally and efficiently, • Maintain store appearance and cleanliness, • Support payroll management and scheduling, • Maintain accurate financial records and reports, • Ensure compliance with company policies and procedures, • 2+ years retail management experience, • Strong problem-solving and decision-making abilities, • Excellent interpersonal and communication skills, • Demonstrated leadership capabilities, • Passion for retail and fashion, • Ability to work in a fast-paced environment, • Flexible availability including evenings, weekends, and holidays, • Physical ability to perform tasks like standing, lifting, and moving merchandise, • Embody company values and culture, • Maintain professional appearance and attitude, • Act as a brand ambassador both in-store and in the community, • Stay current with fashion trends and product knowledge

Job Description Position Summary Must have availability and able to work Fridays, Saturdays, Sundays. Food and beverage supervisors are responsible for the daily operations of businesses that prepare and serve food and drinks to customers in the restaurants and Sky Boxes, in Simulcast, in the Food Court. Food and beverage supervisors oversee all of the issues pertaining to a patron's dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service. Essential Duties and Responsibilities · Food and beverage supervisors are generally responsible for all of the business operations of a dining establishment. · Duties typically include training, scheduling and managing employees as overseeing inventory, including food and beverages, supplies and other restaurant equipment. · Supervisors are also responsible for resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations. • Supervisors also oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes., • In addition, they often have responsibility for the management of incoming funds and accounts payable. Qualification Requirements To successfully perform the duties of a food and beverage supervisor, individuals must possess a drive to provide exceptional customer service. Supervisors must be reliable and self-motivated. They must be excellent communicators to manage a team in a high-volume environment and carry out multiple tasks at the same time. Additionally, a degree of physical fitness is required, as many supervisors stand for long periods of time and lift heavy items. Education and/or Experience: While a four-year degree is not mandatory to land a food and beverage supervisor position, many employers prefer applicants that have a college education in hospitality management, food services management or a related field. Special Qualifications: Incumbent must be able to assist the Manager in as many ways as possible to make the restaurant run as smoothly as possible. Language Skills: Associate needs to be able to speak, write and read English, and Spanish would be a plus. Mathematical Skills: The ability to add and subtract Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Incumbent needs to have the ability to deal with problems involving several concrete variables. Physical Demands The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The work hours include weekdays, evenings and nights, weekends, holidays. Certificates and Licenses • Must be authorized to work in the United States., • Must have or be able to obtain a NJ racing license and satisfy all regulatory requirements., • Must be able to pass background suitability investigation., • Must be able to pass initial drug screening.

Job DescriptionAbout the Role Our client, a leading baked goods manufacturing company, is seeking an experienced Food Safety & Quality Manager to lead and maintain site-wide food safety and quality systems. This role is critical in ensuring compliance with BRCGS, HACCP, and regulatory standards, while driving continuous improvement, audit readiness, and product integrity across operations. Key Responsibilities * Lead the development, implementation, and maintenance of the Food Safety & Quality Management System (FSQMS) aligned with BRCGS and HACCP/FSMA standards * Act as the primary lead for all BRCGS, customer, and regulatory audits and inspections * Develop and manage HACCP plans, including hazard analysis, CCP monitoring, and verification activities * Ensure compliance with FDA, USDA (as applicable), and other regulatory requirements * Oversee quality control processes: raw materials, in-process checks, and finished product evaluations * Drive root cause analysis and corrective/preventive actions (CAPA) for non-conformances and customer complaints * Establish and track KPIs related to food safety, quality, and sanitation * Manage environmental monitoring and allergen control programs specific to bakery production * Oversee supplier approval programs, including qualification, audits, and performance management * Lead employee training on GMPs, food safety, sanitation, and quality standards * Collaborate cross-functionally with Production, Maintenance, and R&D teams * Drive continuous improvement initiatives to enhance product quality, compliance, and operational efficiency Qualifications * Bachelor's degree in Food Science, Microbiology, or a related field * 5+ years of experience in food safety and quality within a manufacturing environment (bakery or RTE products preferred) * Strong knowledge of BRCGS, HACCP, and GMPs * HACCP Certification (required); PCQI and Food Defense certifications preferred * Proven experience leading third-party audits (BRCGS experience strongly preferred) * Solid understanding of FDA regulations, including FSMA * Strong leadership, problem-solving, and communication skills Preferred Experience * Experience in high-speed bakery production environments * Familiarity with allergen management (wheat, dairy, egg, soy) * Experience with quality management systems and digital documentation tools Key Competencies * Strong attention to detail and regulatory compliance focus * Leadership and team development * Analytical thinking and root cause analysis * Audit readiness and documentation management * Cross-functional collaboration Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Job Description Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team! Position Summary As an Assistant Retail Store Manager, you will support the daily operations of the store, working closely with the Retail Store Manager to drive sales, manage staff, and provide exceptional customer service. You will assist in overseeing inventory, merchandising, order fulfillment, store projects, and events, while helping to foster collaborative and positive team environment that reflects our commitment to customer satisfaction. Responsibilities • Assist in managing daily store operations, including opening/closing procedures, employee oversight, and workflow management., • Support the training and development of new and existing employees on company culture, product knowledge, sales techniques, and daily responsibilities. Monitor associate performance and provide coaching to help the team meet individual KPIs., • Assist in managing payroll, schedules, and labor costs, ensuring the store is adequately staffed to meet customer needs and business demands., • Support inventory management, including replenishment, price adjustments, ticketing, and maintaining accurate stock levels. Assist in implementing loss prevention practices and ensuring compliance with company policies., • Help maintain the store’s visual standards and merchandising displays in alignment with company guidelines and overall brand aesthetic., • Assist in analyzing sales trends, tracking key metrics, and supporting initiatives to improve store performance and profitability., • Provide excellent customer service, addressing inquiries, resolving issues, and guiding customers to the appropriate departments as needed., • Assist with the care and maintenance of store items, including koi fish, plants, greenhouses, and outdoor areas, ensuring a clean, safe, and well-presented environment., • 2-4 years of retail experience, preferably in a management or supervisory role - Required, • Experience leading or supporting a team of associates, including coaching and performance management, • Heavy machinery operation experience - A Plus!, • Strong interpersonal and communication skills, both verbal and written, • Ability work in a fast-paced retail environment and manage multiple priorities simultaneously, • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs, • High School Diploma, GED or equivalent - Required, • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required Benefits ● 401k and company match ● Dental Insurance ● Medical Insurance ● Vision Insurance ● Employee company discount ● High-growth and promotion opportunities! Powered by JazzHR wcn2BWqSMj

Job Description Who We Are? Trojan Storage is the best self-storage operator in the business with over 40+ locations in the U.S today! Simply put, we have the best people in the workplace with our amazing culture, healthy benefits, and growth opportunities. Your Benefits: Full-Time schedules between 9:30AM to 5:30PM (weekends 10AM – 4PM) Medical, Dental, Vision, & Life Insurance | 401k Matching Program | Vacation Time Sick Time | Bonuses | Holiday Pay | Referral Program Discounted Storage | Education Assistance Program | Employee Assistance Program Residency Opportunities (Performance & tenure required for eligibility) | Employee Discount Store Work/Life Balance | Growth Opportunities | Mileage Reimbursement |And Much More… Your Role: Join our amazing company and start your career in Self-Storage today! The assistant manager’s role supports the day-to-day operations collaborating with the manager of the property. Reporting directly to their District Manager, this individual provides excellent customer service, manages the rental and collection process, and proactively maintains the properties cleanliness. This individual works independently, both inside and outside, completing daily and monthly checklists, and assists in the daily operations of the property. Your Responsibilities: • Supports the properties sales goals by effectively promoting units and supplies, following up on leads, and garnering positive reviews., • Guides customers through the rental process, including offering insurance, handling 3rd party products and services, and conducting site tours., • Performs daily cleaning and maintenance tasks like sweeping, cleaning, dusting interior areas and maintaining curb appeal/exterior grounds keeping it free of debris., • Balances cash drawers, handles cash and payments, facilitates daily and monthly checklists, lock checks, routinely conducts collection calls and unit inspections for market-readiness., • Delivers excellent customer service through multi-channel communication to both internal and external customers while managing any customer complaints., • Valid driver’s license, insurance, and working transportation required to travel between properties or conduct other work-related business., • 1 year of experience in a customer facing role preferred., • Ability to stand, sit, crawl, bend, climb, or balance on a ladder, and transport/lift/move up to 35 lbs., • Weekend availability and ability to work independently., • Office skills including organizational skills, writing, basic math, and computer skills., • Excellent communication and interpersonal skills with great decision-making ability. Andasol Management Inc. is an equal opportunity employer. Andasol does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at

Job DescriptionAbout This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.What you'll be doing as Store Manager: • Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:, • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.Experience we're looking for:, • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Studio Management Full-Time Benefits & Perks:, • Compensation: The anticipated annual base salary for this position is $65,000- $75,000., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Company: Sofia - Upscale Italian Restaurant & Night Scene Location: Downtown, Englewood, NJ Job Type: Full-time/Part-time About Us: Sofia is a sophisticated and upscale Italian restaurant nestled in the vibrant Englewood Downtown area. We offer a unique dining experience, combining authentic Italian cuisine with a dynamic night scene. Our venue exudes elegance and charm, providing guests with a memorable atmosphere to enjoy exquisite food, exceptional drinks, and live entertainment. Job Description: We are seeking a talented and passionate bartender to join our team at Sofia. The ideal candidate will be a master of mixology, with a deep understanding of cocktails and a flair for creativity. As a bartender at Sofia, you will play a key role in enhancing the overall guest experience by crafting delicious drinks, providing attentive service, and contributing to the lively ambiance of our establishment. Responsibilities: • Craft a diverse range of cocktails, including classic favorites and innovative creations, with precision and expertise, • Develop an in-depth menu of food offerings in addition to beverages, • Maintain a well-stocked bar, ensuring the availability of quality ingredients and garnishes, • Engage with guests in a friendly and professional manner, offering personalized recommendations and ensuring their satisfaction, • Work collaboratively with other team members to uphold the high standards of service and hospitality set by Sofia, • Monitor and manage inventory levels, notifying the manager to place orders as needed to ensure adequate supply, • Adhere to all safety and sanitation guidelines, including proper handling of alcohol and adherence to responsible service practices, • Contribute to the development of new cocktail recipes and seasonal beverage menus Requirements: • Proven experience as a bartender in a high-end restaurant or cocktail bar, • Extensive knowledge of spirits, liqueurs, and ingredients, as well as classic cocktails, • Exceptional mixology skills and a passion for creating unique and memorable drinks, • Strong communication and interpersonal skills, with a focus on providing excellent customer service, • Ability to thrive in a fast-paced environment and maintain composure during busy periods, • Flexible schedule, including days, evenings, weekends, and holidays, • Ability to stand for long periods and occasionally lift and carry up to 25lbs, • Certification in responsible alcohol service (e.g., TIPS) is preferred Benefits: • Competitive tips and opportunities for advancement, • Staff discounts on food and beverages, • A dynamic and collaborative work environment, • Opportunities for professional development and training If you are a talented bartender with a passion for mixology and a commitment to delivering exceptional service, we invite you to join our team at Sofia. Please submit your resume and a cover letter outlining your relevant experience and why you would be a perfect fit for this position. We look forward to welcoming you to the Sofia family!

Job Description Position: Store Manager Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic and results-driven Store Manager. This is a leadership role where you will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience. Salary: $60,000–$65,000 + performance-based bonuses Key Responsibilities: P&L & Strategic Growth: Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost-reduction strategies through efficient resource usage. Team Leadership & Development: Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high-accountability culture of ownership and discipline to meet all operational and performance goals. Customer & Sales Excellence: Achieve subscription and accessory sales targets. Ensure an outstanding customer experience across all stages to minimize churn and manage complex escalations. Asset & ERP Accountability: Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory. Conduct daily checks, resolve discrepancies, and lead loss prevention efforts. Operational Mastery: Own the full bike readiness cycle, from diagnostics and repair prioritization to final Quality Assurance (QA). Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs. Data & Insights: Analyze operational, sales, and inventory data to provide weekly KPI reports to leadership and recommend strategic improvements to product, pricing, and overall efficiency." Requirements • Minimum 3 years of managerial experience in retail, consumer services, or fast-paced operational environments., • Proven leadership and team development skills., • Strong business acumen with the ability to analyze performance metrics and implement strategic plans., • Excellent communication, problem-solving, and organizational skills., • Understanding of e-bike mechanics or related technical experience (preferred). Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Opportunity to lead and shape the growth of a key store location. Company E-Bike Program: Upon successful completion of the introductory period, eligibility to rent a Company e-bike for only $1/month. Collaborative, innovative, and growth-oriented environment. Whizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description We are looking for a Kitchen Manager to ensure all daily activities run smoothly and efficiently. Responsibilities include hiring, managing, and training restaurant team members and ensuring outstanding customer service. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention, and deliver a positive dining experience for our guests. Responsibilities: • Manage and oversee the daily culinary restaurant operations. Perform Open / Mid-Day / Closing duties., • Deliver superior guest service, ensuring guest satisfaction., • Coordinate communication and assist between the front of the house and back of the house staff and managers., • Mentor and coach front of the house and back of the house staff., • Make hiring and termination recommendations to the general manager., • Oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets., • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor., • Arrange for new employees proper onboarding (scheduling training, etc.)., • Monitor compliance with safety and hygiene regulations. Job Benefits: • Competitive salary (commensurate with experience), • Performance-based quarterly cash bonus program based off metrics with key financial measures., • 401K with match, • Comprehensive health benefits, • Paid time off (PTO), • Meal benefits, • Excellent room for growth and advancement Requirements: • A minimum of three (3) years of high-volume full service corporate casual dining restaurant., • Familiarity with restaurant management software., • Customer service, communication, and team management abilities., • Ability to work in a face-paced environment and stand and walk for 8 to 10 hours., • Ability to motivate and direct managers and employees effectively. This is more than a job - its a leadership opportunity to make a real impact. If youre ready to bring energy, integrity, and world-class hospitality to the table, we want to hear from you. #STSCompany DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States. Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace. Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service. Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish. Lastly, we know what it takes and how to match the right candidate to the right client.Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r\n\r\nOur recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r\n\r\nOur recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r\n\r\nOur success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r\n\r\nLastly, we know what it takes and how to match the right candidate to the right client.

Job Description Full-Time | Retail Operations This role reports directly to the Head of Retail with close partnership with the Associate Director of Retail Operations and the Retail Training & Development Manager Hourly Wage: $22.00 per hour Position Overview The Store Manager is responsible for overseeing the daily operations of the kiosk , ensuring the store is fully staffed, operationally prepared, and set up for success – regardless of whether they are physically present in the store. This store manager will manage anywhere from 6-9 retail employees. This full time position requires strong ownership, flexibility, and accountability. Store Managers must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, while consistently representing the brand at the highest level. Key ResponsibilitiesStore Ownership & Accountability * Take full ownership of store performance by delivering against sales plans and KPIs (AOV, conversion, traffic), while ensuring consistent execution of operations, team standards, and customer experience. Proactively monitor business trends and lead the team to take action that drives results. * Own full accountability for assigned store being open, staffed, and operationally ready at all times – regardless of personal schedule or physical presence * Act as the primary point of contact for all call-outs and coverage gaps, ensuring no disruption to store operations * Partner with other regional Store Managers and leadership to resolve staffing needs quickly and effectively or step in to ensure coverage * Take full ownership of store performance, team execution, and day-to-day operations Store Operations & Execution * Ensure store consistently meet company standards for opening, closing, cleanliness, and overall readiness * Step into the business as needed – at times operating as the sole team member in store, delivering a best-in-class customer experience * Confidently shift between leadership and execution, acting as a stellar brand representative on the floor * Regularly checking in with your store to ensure everything is running smoothly and goals are being met Scheduling, Payroll & Staffing * Create and manage weekly store schedule aligned with business needs and payroll budgets * Monitor labor spend and make adjustments to ensure alignment with financial targets * Proactively plan for coverage, ensuring no gaps in the schedule * Support hiring efforts and maintain a strong bench of trained team members * Carefully review and approve weekly timecards in our payroll system Inventory & Store Supplies * Own ordering of store supplies within or under budget and ensure locations are fully stocked to support daily operations * Maintain organization and proper inventory levels to avoid operational disruptions Team Leadership & Development * Lead, coach, and develop Sales Associates in partnership with the Retail Talent & Development Manager to meet performance expectations * Partner with the Retail Talent & Development Manager to execute training programs and elevate overall team capability * Reinforce training standards and ensure consistent execution across all locations by leveraging guidance, tools, and support from the Retail Talent & Development Manager and corporate team * Build and maintain a strong, accountable, and high-performing team culture with ongoing support from the retail management team and cross-functional corporate partners Customer Experience * Ensure teams consistently deliver a best-in-class, on-brand customer experience * Lead by example through energy, product knowledge, and service standards * Address and resolve customer concerns quickly and professionally Sales & Business Performance * Drive store performance by focusing on key metrics including sales, AOV, and conversion * Identify opportunities to improve results and implement actionable plans * Ensure teams are actively engaging customers and maximizing every interaction * Ability to speak to any customer or business trends that may be impacting business Business Communication & Meetings * Participate in weekly retail meetings, confidently speaking to store performance * Provide insights on: * Traffic trends and changes * Barriers impacting sales performance * Team performance and staffing challenges * Communicate proactively and transparently, bringing solutions – not just problems Qualifications * 2-4+ years of retail management experience (multi-unit experience preferred but not required) * Strong leadership and team development skills * Ability to problem-solve quickly and manage multiple priorities * Excellent communication and organizational skills * Ability to work anywhere between 35-39 hours per week * Flexible schedule, including possible nights, weekends, and holidays * This role is in person and any administrative duties must be completed on premises What Success Looks Like * Stores are consistently staffed, operationally sound, and customer-ready * Teams are engaged, well-trained, and performing to expectations * Scheduling gaps are proactively solved without disruption to the business * Strong ownership of store performance and accountability across teams and ability to speak to successes and opportunities on a regular basis, a true business owner mindset * Store manager will be incentivized based on performance