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Experienced Project Manager - Full-Service Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities The position provides customer focused leadership in managing and delivering the operational and financial aspects of one or more clinical projects from proposal development to final deliverables and ranging in size and complexity from single service studies to full scope, multiple protocol projects and/or global projects across various phases and functional areas with limited interaction from supervisor. May oversee less experienced Project Managers (PMs) and have line management responsibilities. Project Leadership and Delivery: • Manages a project as Project Manager overseeing interdisciplinary clinical research programs ensuring compliance with Good Clinical Practices (GCPs), relevant Standard Operating Procedures (SOPs) and regulatory requirements., • Acts as primary liaison between the Company and the Customer to ensure project launch, conduct, and closeout according to the Customer's and the Company's contractual agreement., • Leads clinical team to ensure quality, timelines and budget management., • Accountable for the financial performance of assigned projects, • Accountable for all project deliverables for assigned projects and/or project regions., • Coordinates activities and deliverables of all project conduct partners and proactively identifies and manages issues. Reporting and Communication: • Accountable for maintenance of project information on a variety of databases and systems., • Maintains and evaluates project progress by maintaining timelines and other tracking/analysis tools., • Responsible for project management components of inspection readiness for all aspects of the project conduct, including Trial Master Files., • Provides oversight for development and implementation of project plans in accordance with Controlled Documents., • Independently prepares, coordinates, and presents project material at internal and external meetings., • Directs the activities of assigned Project Support staff; line manages and mentors other project management team members and clinical staff; facilitates team building and communication., • Prepares project management reports for clients and management., • Implements resource strategies to achieve project goals., • Develops contingency planning and risk mitigation strategies to ensure successful delivery of project goals. Business Development • Participates in bid defense meetings where presented as potential project manager/director., • Develops strong relationships with current clients to generate new and/or add-on business for the future., • Keeps a current awareness of business unit's and assigned projects' therapeutic environment and drug development trends Management: • May train and support new Project Managers. Facilitates team training in accordance with protocol and/or project requirements, including therapeutic, protocol specific, and process training., • May be required to line manage other project management team members and clinical monitoring staff Additional Qualifications • Bachelor's Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience., • Strong knowledge of Good Clinical Practice/ICH guidelines, regulatory requirements, drug development process and clinical monitoring procedures., • Clinical research organization (CRO) and relevant therapeutic experience preferred., • Strong ability to manage time and work independently., • Ability to embrace new technologies., • Excellent communication, presentation, interpersonal skills, both written and spoken, • Flexibility and the ability to mentor and manage new staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment., • Ability to travel as necessary (approximately 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary of Position • Work closely with onsite sales colleagues to identify customers in need of enrollment services and provide post sales customer service follow-up., • Interact face-to-face with customers, assisting in providing complete resolution of customer concerns including claims, benefit and enrollment inquiries through health plan navigation, health and wellness coaching and community referrals., • Proactively research Emblem Health member issues utilizing multiple enterprise systems and data to explain and resolve complicated customer service issues, close care gaps, helping complete HRAs, enabling higher retention of members within the neighboring community., • Help conduct seminars and workshops on premises and will play an important role in class offerings for the department., • Collaborate with enterprise team members on member retention efforts and special projects within the location including Care Management and Quality to understand member needs in the community as they relate to gaps in care; and quality efforts to provide effective in person and outreach services within the community., • Provide post sales customer service follow-up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and care needs., • Work with ACPNY teams, both co-located and within the region, to aid in care gap issues, especially as they relate to social needs and customer service follow up., • Represent EmblemHealth to all visitors to the sites, including internal and external partners, groups and leaders., • Maintain a primary Neighborhood Care location but also support multiple Neighborhood Care sites within a region. Principal Accountabilities • Identify customer needs and help solve customer issues related to health plans, health and wellness and enrollment within regulatory guidelines; providing direct guidance or identifying other EmblemHealth (EH) and community resources to find customer solutions, conduct customer needs assessment, education on condition management. Understand and maintain excellent working knowledge of EmblemHealth products, services and technology platforms. Document interactions in support of quantitative metrics for the site and department., • Work with the manager to deliver and organize onsite health seminars and classes, including EH vendor-led classes., • Proactively communicate with customers, EmblemHealth departments and community partners the status of any outstanding issues until solved. Effectively describe final resolution to customer., • Work together with sales team to identify customers in need of enrollment services and post sales customer service follow-up. Proactively support operational aspects of other internal partners such as AdvantageCare Physicians, product, customer service and quality to help improve customer experience and operations., • Participate in weekly meetings with manager and team members across sites to discuss customer care issues, improvement opportunities, community offerings, and other site and company priorities Education, Training, Licenses, Certifications * Bachelor's Degree. • 3 - 5+ years of experience working with customers in customer service, medical or managed care environment., • Experience in evidence-based health and lifestyle coaching techniques., • Ability and willingness to attend appropriate training and certification classes., • Additional experience/specialized training may be considered in lieu of educational requirements., • Experience communicating directly with customers, assessing needs, and connecting customers with resources., • Knowledgeable on how to navigate all aspects of medical care and managed care system, and health and wellness., • Ability to demonstrate excellent service knowledge and hospitality, and optimistic warmth and empathy for the customers' experience., • Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audiences., • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.)., • Technologically savvy, with the ability to quickly learn and navigate different information technology systems., • Flexibility to work in different Neighborhood Care sites when needed. Additional Information, • Requisition ID: 1000002865, • Hiring Range: $56,160-$67,200

Summary of Job Lead and Direct Pharmacy Account Management for the enterprise, including managing and leading Pharmacy Account Manager(s) and Clinical Pharmacy Account Manager(s) for both pharmacy direct clients as well as shared clients with Product and City Account Management Teams. Responsible for meeting all client contract deliverables, including building and delivering Pharmacy Reporting, Strategy, and Recommendations. Direct product strategies; translate strategic priorities into actionable product roadmaps and implementation plans. Drive and facilitate growth & profitability across pharmacy product lines. Collaborate with Clinical Pharmacy and Pharmacy Operations to identify and resolve Product and/or Client Service gaps as well as to identify and drive strategies impacting the entire pharmacy team and all Emblem products, clients, members, and lines of business. Partner with Product Leads, Client Relationship/Management, and P&L owners as a key resource for support, strategy, issue resolution, and developing proactive monitoring/reporting and solutions. Responsibilities • Lead the management of client relationships within EmblemHealth's employer group clients to ensure they have the information, products, and support needed from the health plan., • Develop and support all Pharmacy bid and RFP responses for existing and potential clients., • Develop and manage pharmacy-related products and services to drive growth and improve client and member experience., • Conduct market research and competitive analysis to identify growth opportunities and unmet client and member needs., • Identify opportunities for new pharmacy products and existing line of business product enhancements related to pharmacy., • Collaborate with and support cross-functional teams and internal customers, including Account Management, Product Leads, clinical, legal, and marketing, to ensure seamless product development, account management, and execution., • Communicate product plans, progress, and performance to stakeholders, including senior leadership., • Collaborate with sales, marketing, and customer service teams to ensure effective product promotion and support., • Build and maintain strong relationships with internal and external stakeholders., • Support and Lead Pharmacy portions of direct and carve in bid and RFPs, including building and maintaining responses and supporting financial model builds., • Direct the end-to-end development and launch of new pharmacy products and services., • Develop and refine product strategies based on market trends, data analysis, and business objectives., • Oversee the design and deployment of technology enhancements to support pharmacy products., • Monitor product performance, track key metrics, and identify areas for improvement., • Develop and implement strategies to drive product adoption, customer engagement, and member satisfaction., • Analyze data and user feedback to identify opportunities for product enhancements and optimizations., • Bachelor's degree, • Licensed Pharmacist (Preferred), • 10 - 12+ years of relevant professional work experience (Required), • 8+ years of experience in product pharmacy management and/or pharmacy account management or related field (Required), • Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop and present data-driven reports, presentations, and solutions (Required), • Excellent communication, presentation, and interpersonal skills with the ability to effectively communicate with diverse audiences, including clients, internal stakeholders that are technical and non-technical in nature (Required), • Ability to work in a fast-paced, matrixed environment, able to successfully work across a collaborative, cross-functional team environment (Required), • Strong proficiency in project management methodologies (Required), • Ability to lead pharmacy account management teams to support excellent internal and external customer service (Required), • Ability to attend and lead in person client meetings as needed (Required) Additional Information, • Requisition ID: 1000003106, • Hiring Range: $135,000-$253,800

Job Description: Job Title: Project Manager (Disaster Recovery & Business Continuity) Duration: 12 Months (Right to Hire) Location: Hybrid (Newark, NJ)/Remote Summary: As a member of the Security, Delivery, and Portfolio (SDP) team, you will be responsible for implementing operational sustainability initiatives, primarily focused on remediating BC/DR (Business Continuity/ Disaster Recovery) Information Technology (IT) Infrastructure (hardware/software), vulnerability mitigation, compliance, modernization efforts, and process enhancements. Additionally, your role requires End of Life (EOL) experience and ability in Business Continuity (BC) planning and knowledge in preparing for and executing technology disaster recovery tests. Responsibilities: • Manage an assigned set of medium to large scale IT Infrastructure projects., • Conduct application architecture assessments and help define solutions for complex problems., • Assist in the creation, review, and updating of business continuity and disaster recovery plans., • Design/customize and execute migration workflows., • Maintain focus on project risks and interdependencies across the life cycle, making contingency plans to proactively address concerns that pose risk to budget, schedule, and scope., • Engage cross-functional stakeholders across multiple business units and application areas for problem solving, short-and long-term technology solutions, and risk mitigation activities., • Drive results and resolve issues including the ability to assess and course correct, as necessary., • Display strong organizational skills with diligence evidenced through sound analytical skills., • Solves complex problems, takes a new perspective using existing solutions, • Display strong initiative, addressing issues without prompting., • Assist in preparing presentations and presents to leadership and stakeholders., • Ability to work across organizations and through obstacles. Qualifications: • 5-7 years experience in managing multiple medium-to-large scale IT Infrastructure projects / programs collaborating with cross functional teams in the financial services industry., • Exposure to Business Continuity, including development and maintenance of Business Continuity Plans (BC Plans)., • Experience with Disaster Recovery, specifically Technology Disaster Recovery (DR) testing., • Persuasive communication and interpersonal skills; good consensus builder, • Outstanding collaborative skills and ability to interface across organizational levels and cultures., • Ability to develop and leverage relationships., • Strong drive for results; able to meet tight deadlines in a fluid, challenging environment., • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and related software tools., • Capable of executing short-term (tactical) and long term (strategic) plans, • Excellent customer focus, with experience effectively managing matrix relationships., • Skill at resolving conflict and negotiating effectively and tactfully., • Proven history of time-management, leadership, and people skills, • Ability to multi-task and comfortable working with ambiguity at times, • Project Management Professional (PMP), Certified Scrum Master (CSM) certifications is a plus., • Experience with OpenPages and Fusion for BC/DR data collection, testing, and audit is a plus.

Job Title: Qualtrics Implementation Consultant (Contractor) Duration: 12 months Location: Remote or On-site (Newark, NJ) Reports To: Manager, Voice of Customer Insights Overview Our client is implementing a new Customer Experience platform, Qualtrics, and is seeking a full-time contractor to support all aspects of the migration and implementation. This role will be instrumental in transitioning from Medallia to Qualtrics, ensuring seamless setup, integration, and optimization of the new platform. Key Responsibilities • Proven experience with Qualtrics (certification preferred); experience with Medallia, InMoment, or similar platforms is acceptable., • Exposure to APIs, SFTP, HTML/CSS, and JavaScript preferred., • Experience with Power BI or similar BI tools is a plus., • Background in customer feedback programs, including survey design and closed-loop feedback systems, is advantageous., • Ability to manage multiple projects simultaneously in a collaborative environment, with strong organizational and prioritization skills., • Demonstrated project management capabilities, including planning, execution, and stakeholder coordination, • Strong analytical skills and experience working with qualitative and quantitative data., • Excellent communication and documentation skills.

288678 The HubSpot Product team is passionate about building tools that help businesses market, sell, serve their customers, and ultimately grow better. We build for more than 250,000 customers in over 120 countries around the world. Our team has scaled rapidly over the past few years, and our need for adaptable and remarkable product leaders has grown in kind. Our product leaders have a few things in common: they are strong visionaries with previous success in defining a strategic roadmap, working with their team to solve real customer problems, and positioning products in the market successfully. They are able to work autonomously, lead with psychological safety, and grow a team into more than the sum of its parts. We are looking for a Group Product Manager to lead our Data Platform & Context product group. This team is responsible for building the foundational systems that power how data is structured, connected, and transformed into usable context across HubSpot. As AI becomes central to CRM workflows, this platform is evolving into the context layer that powers all AI agents, automation, and customer experiences across HubSpot. You will lead a group of teams building the infrastructure and experiences that allow HubSpot products, integrations, and AI agents to reliably access, reason over, and act on customer data. This includes both structured systems (objects, APIs, query engines) and unstructured pipelines (conversations, events, signals) that together enable intelligent workflows across the platform. This GPM role will be responsible for leading a growing team of PMs focused on enabling marketers, sales reps, customer success teams, and developers to work with complete, connected, and actionable customer data. These teams include: • Data Foundations (Objects, Metadata, APIs) - Core systems that define how customer data is structured, stored, and accessed across HubSpot., • Query & Data Access (SQL, Query Frameworks, Event Pipelines) - Systems that enable reliable, scalable querying and real-time data access for both internal teams and external developers., • Unstructured Data & Signals (Conversations, Events, Content) - Pipelines that transform raw interactions into usable signals for segmentation, reporting, and AI workflows., • Context & Data Agent Platform - Systems that unify enrichment, intent, and research signals into a single context layer that powers downstream agents and product experiences. The Data Platform & Context group is a critical part of HubSpot’s long-term strategy. As HubSpot evolves into an AI-first CRM, the ability to transform raw data into high-quality, reliable context becomes a key differentiator. This team is responsible for ensuring that every product, agent, and workflow across HubSpot is powered by accurate, complete, and continuously improving customer data. In this role, you will define how HubSpot: • builds a self-improving data and context layer, • enables AI agents to operate with high-quality signals, • creates a durable data moat through compounding customer interactions If you are excited about shaping the foundation of AI-powered CRM systems and leading teams that operate at the intersection of data, platform, and product experience, we want to talk to you. • Join a deeply product-led culture and shape one of HubSpot’s most strategic platform investments, • Define and drive the strategy and roadmap for HubSpot’s Data & Context platform, • Guide new product ideas from concept to launch across both platform and AI-driven experiences, • Partner closely with Engineering and UX to build scalable, intuitive, and developer-friendly systems, • Work across teams to ensure data and context power every product experience across HubSpot, • Use data to identify opportunities and drive high-impact platform and product improvements, • Influence executive-level strategy and shape HubSpot’s long-term AI and data direction, • Build and coach a high-performing team of Product Managers, • Foster a culture of ownership, clarity, and customer-centric thinking, • Create alignment across complex cross-functional teams, • Proven experience leading and growing product management teams at the GPM, Director, or equivalent level, • Deep experience building data platforms, infrastructure, or developer-facing products, • Strong understanding of data systems such as APIs, data models, metadata systems, query engines, and event-driven architectures, • Experience working with unstructured data, signals, and large-scale data pipelines, • Experience building or integrating AI-powered products and workflows, • Strong understanding of how data powers AI systems (training data, context building, inference, evaluation), • Familiarity with AI evaluation frameworks and improving model quality using real-world product signals, • Experience with growth initiatives, platform adoption, and usage-driven product ecosystems, • Strong communication and stakeholder alignment skills across product, engineering, and leadership, • Ability to balance platform investments with end-user product outcomes, • Passion for building products that combine technical depth with great user experience, • Proven ability to coach and develop product managers, • A collaborative mindset and commitment to building inclusive, high-performing teams Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $192,288 - $307,712 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

What you can expect working with us: You will rewrite a massive industry with 10000s of businesses. You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed – radically uplifting the entire moving experience for everyone in the world. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. You will likely determine the fate of our company. We are a customer-driven team that tackles problems with empathy and logical reasoning. We aim to truly solve problems for our customers and accomplish this through a thorough process of problem discovery, user research, user testing, and iteration. We're looking for experienced, thoughtful product engineers who enjoy solving real-world problems and seeing their software used by thousands of people everyday. You will work with a smart and action-oriented team. At Supermove, we are trying to do what's nearly impossible – to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly, and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability. \n Quick Facts • We closed our series A round raising $18M led by a16z in 2022 - read more about it ___., • We are a 40 person team of Pinterest, Asana, Facebook, and Google alums., • We are early and the opportunity is massive. 10,000s of companies have not heard from us yet., • We close new customers every week and have >2x our revenue in the past year. Role & Responsibilities • Build new user-facing features end-to-end from the database schema up to the UI components with great attention to detail, • Create generic systems that are able to solve any workflow in a scalable way. Generalized systems include billing, document creation and storage, task workflow, and customer communication systems, • Optimize our GraphQL backend for fast performance so that our movers are able to complete their jobs quickly, • Add real-time support to our notifications framework and customer communication features, • Work on our early-staged design system to build UI components consistently and quickly. Help define how we build components here at Supermove, • Open source general frameworks that we use to build entire applications consistently and quickly, • Shipping code, conduct code reviews, • Architecture docs and Design handoffs, • Product brainstorm/scoping (if desired), • Design review/brainstorm (if desired) Competencies • Backend, • Understanding of relational databases, • GraphQL, • Python/Flask, • AWS Lambdas, • Basics of testing: e2e, integration, unit, • Frontend, • React, • React Native, • GraphQL, • Frontend Testing Skills & Experience • You have relevant experience. You have 2-5 years of experience at a relevant tech, product-driven company. Ideally with 1-2 years of experience in an early-stage startup (Seed, Series A)., • You truly believe in our mission. You believe moving is a significant moment in a person's life and believe we can make the moving experience great., • You are curious and empathetic. You always aim to understand the full picture from the customer's point of view. You're willing to challenge your understanding of this every day to improve it., • You embrace change. You understand that change is the only constant in a startup. You are excited to propose and lead change when you have a better way. Our Tech Stack • React and React Native client apps built with an Apollo GraphQL data layer, Styled Components for styling our UI, and hooks for handling modals, responsiveness, navigation, and more., • Together with our design team, we have built a shared design system used in all client applications., • Flask backend with a performant GraphQL layer built with Graphene., • Redis for async task handling and working with external systems., • Infrastructure is all on AWS with usage of Lambdas, ECS, and Dynamo., • We have a CI/CD pipeline that enables us to test every pull request and deploy multiple times per day., • Our processes include using Notion, Slack, Zoom, and GitHub for all communication. Why this role • Large amount of ownership within the first 3 months of joining. You’ll be able to jump into projects within your first 30 days, and own several features by the end of your 90 days., • Modern tech stack: Python/JS with React, React Native, GraphQL, Flask, Postgres, AWS (Lambdas, ECS, Dynamo)., • Fast iteration cycles. We build and launch our features behind flags. This enables us to deploy multiple times a day without disruption to other engineers on the team., • Strong engineering backgrounds: Work with bright engineers from Asana, Facebook, Pinterest. \n Additional Perks & Benefits: Market comp, medical, vision, dental. Provide direct input to overall company strategy. Timeline: We move at super speed with a simple four step process. Phone screen, CTO & Hiring Manager Interview, Technical Interview, and then a three hour virtual final round interview with the founders and future team members. Pay Range: Software Engineer I: $90,000 USD - $140,000 USD Software Engineer II: $120,000 USD - $170,000 USD

Fully Remote (North America / South America) * There is 1 opening, posted to multiple locations. No agencies. Maximus (___) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. We also offer Maximus Labs, a standalone biomarker testing subscription that doubles as an acquisition channel into our telemedicine protocols. We're targeting 2x customer growth this year and need a Growth Lead who can build the acquisition engine that gets us there. We're capital-efficient and compete against Hims, Hone, Keeps, and Fella by being better at the product, not louder with ad spend. Our growth strategy is conversion-driven: make the signup-to-checkout funnel so good that paid channels become more efficient by default. We are looking for a strong Lead Engineer (Tech Lead) to lead our Growth engineering team. You will be splitting your time roughly 50/50 between management and coding. You own the lower acquisition funnel, from flow start through checkout, across all Maximus protocols. Your north star metric is Flow Start to Checkout CVR. You also carry an M1 Retention guardrail, which means you can't optimize for conversion at the expense of user quality. Every experiment you ship has a built-in quality check. You will manage a small team of engineers and work directly with a Sr. PM and Sr. Designer. You will report directly to the Head of Engineering. * Impact: Set the technical direction for how Maximus acquires customers, run experiments that directly move revenue, and build a team that compounds learning over time. The Growth team's output is visible in the company's top-line numbers every month. * First 90 days: Complete BNPL migration to Klarna across all protocols * First 2 Quarters: Launch a new activation satisfaction survey for our retention guardrail and build cohort-level experiment tracking * Maximus is at the stage where the acquisition engine needs a dedicated engineering leader who stays with the problem long enough to compound results. If you want to own that end to end, with real authority and real accountability, this is the role for you. * Deliver protocol-level A/B experiments on signup flows, checkout, plan pricing, and product recommendations using Amplitude * Ship full-stack features across the acquisition funnel in Rails and React * Coach and develop your engineering team through regular 1:1s, pair programming, code reviews, and career conversations * Own experiment design, including sample sizing, metric selection, and the CVR-vs-retention tension that comes with a dual mandate * Iterate and continuously optimize plan and pricing architecture, including payment platform integrations * Build and maintain the experimentation infrastructure your team runs on * Partner with data engineering to instrument cohort-level M1 retention tracking per experiment * Drive adoption of AI-assisted development across the team, using tools like Claude Code and Devin to increase shipping and development velocity * Ruby on Rails 7 / Ruby 3.3, React 18 / TypeScript 5.4 (strongly preferred) * Event-sourced architecture with command pattern * PostgreSQL, Redis, Delayed Job for background processing * Stripe and Klarna for payments and installment plans * Amplitude for experimentation and analytics, Segment for event collection * Redux with redux-loop and Immutable.js on the frontend * Docker, AWS/GCP, Aptible, GitHub Actions CI/CD * Cypress for E2E testing * AI-assisted development: Claude Code and Devin for agentic coding * You've led a team of 4-8 engineers before, with direct reports you grew and retained * You've shipped and measured growth experiments in a subscription product (signup funnels, checkout optimization, pricing and plan architecture) * You write production Ruby on Rails and React code and expect to keep doing so (strongly preferred). Javascript (Node), Python are also acceptable. * You can design an experiment, pick the right metric, set a sample size, and explain the trade-offs to a PM who wants to ship faster * You think in funnels and cohorts, not just features * You're comfortable with event-sourced systems or similar architectural patterns where state is derived from event streams * You use agentic AI coding tools (Claude Code, Devin, Cursor, or similar) in your daily workflow and have opinions about how to integrate them into a team's development process * Experience with healthcare, wellness, or regulated subscription commerce * Familiarity with Stripe billing, Klarna, or similar payment platform integrations * Experience building or managing Amplitude (or LaunchDarkly, Optimizely, etc.) experimentation infrastructure * Remote, Americas-based (team is distributed across US and Latin America time zones) * Two-week sprints with PM, Design, and Tech Lead driving prioritization together * Ship and deploy to production multiple times per day * Full suite: health, medical, dental coverage (USA & Canada) * Flexible vacation/time-off policies * Equity into the company in the form of high potential stock options * Liquidity of options whenever available * Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Do you believe you're a fit for this role and want to join the Maximus team? We'd love to hear about you! Here is what you can expect from the hiring process (if there are changes we will be sure to let you know). Please refrain from messaging or emailing people directly, if you are interested, apply directly, your application will be reviewed by a human. * Application & Criteria Questionnaire: When submitting your application and resume, tell us why you want to join Maximus and take your time with the questions. The Criteria Questionnaire will be sent to you automatically and is mandatory, we will use it as part of our data driven process. This is your chance to make a strong first impression. * First Interview (30min): Interview with Justin L, Recruiting Lead. This will be a exploratory conversation focused on how you work, your experience & fit for the role, and alignment on values and expectations. * Hiring Manager Interview (60min): You will then meet with Mark P - Head of Engineering to understand how you would approach real Growth team problems across system design and technical decisions as well as discussion around leading a team, growing engineers, hiring, AI adoption, and other aspects of people leadership. * Technical Interview (60min): Interview with one of our Senior or Lead engineers to evaluate hands-on coding ability in our stack (Rails + React/TypeScript). We want to see that you can build and ship, not just architect. Feel free use agentic AI tools (Claude Code, Cursor, Windsurf, etc.) during the exercise, as appropriate * Product Interview (45min): You will chat with Steve C - Senior Growth Product Manager who will dive into your collaboration with product, how you assess tradeoffs, and growth related product work. * Meet the CEO (30min): At the very end, you will have the opportunity to meet with Cam S, our CEO. This is a great chance for you to gain a deeper understanding of Maximus's strategy, values, and work processes. Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Technical Sales Manager with exceptional intellectual capabilities and a passion for problem-solving. This role is not about hard selling; it's about being a knowledgeable evangelist for our innovative solutions in the world of industrial automation. Your key responsibilities are: • Engage with key decision-makers like Principle Engineers and Directors of Engineering in large manufacturing companies, presenting the unique value of SDA’s solutions., • Understand and empathize with the challenges faced in PLC environments and articulate how SDA can alleviate these pain points., • Develop and nurture relationships with existing and prospective clients, focusing on long-term partnership building rather than short-term sales., • Collaborate with technical teams to tailor presentations and demonstrations that resonate with both technical and non-technical stakeholders., • Keep abreast of industry trends and competitor activities to position SDA as a leader in the field., • A mission no less than to work at the forefront of technology to improve productivity of mankind, • A fast-scaling global deep tech company environment led by industry veterans, where your area of responsibility grows with the company, • A robust remuneration package, comprising competitive compensation and a stock option program, • Full empowerment and independence for your assigned areas of work, • Flexibility in working hours and time to work from home, • Flat hierarchies and short decision paths, • 5+ years of experience in B2B sales, preferably in the software or industrial automation sectors., • Sales experience in a startup environment, ideally at a growing stage, demonstrating an ability to adapt and thrive in dynamic settings., • Previous experience as a Product Owner or in an engineering role is highly desirable, providing a deep understanding of technical product aspects and customer needs., • Strong communication and interpersonal skills, with the ability to engage effectively with a diverse range of individuals., • A consultative approach to sales, focusing on problem-solving and adding value to the customer experience., • Ability to understand complex technical products and convey their benefits in a clear and compelling manner., • Willingness to travel extensively to client sites, fostering strong customer relationships and understanding their unique needs and environments.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a driven individual with life science industry experience in enterprise product management or software consulting to drive and support our Vault PromoMats and Vault Medical products. As a Product Expert - Commercial Content, you will be part of the Product organization working similarly to an Outbound Product Manager, aligned to a specific product area and working closely with the broader product team, staying aligned and contributing to the product direction/roadmap. Product Experts are a lead voice in our online communities, customer meetings, and in-person events, and contribute to resources for both internal and external teams to realize the value of the innovation within that product area. \n What You'll Do • Be the product evangelist and provide subject matter expertise for Vault PromoMats and Medical applications, • Stay up to date with the latest features, capabilities, and roadmap direction, • Share product information, and best practices and educate customers on our Vault PromoMats and Medical applications through customer meetings and online communities, • Engage with customer stakeholders to share our product vision and roadmap, • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction, • Collaborate with the wider Product and Commercial Content teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings, • Provide support to all areas in the organization including Services, Strategy, Sales & Product Support Requirements • 5+ years in an enterprise product management or Life Sciences software consulting role, • Experience using and/or implementing Vault PromoMats or Vault Medical, other Vault applications would be considered, • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences, • Experience interacting with customers and internal teams, both in-person and remote, • Strong analytical and communication skills; written, verbal, and formal presentation, • Self-directed team player with a positive attitude, • Willingness to travel up to 10% Nice to Have • Creating materials for technical & non-technical audiences, • An understanding of emerging industry best practices, trends, and/or standards, • Experience performing software demonstrations or conducting training sessions, • Experience managing an online community, • Understanding of DAM, MLR review, and US regulatory requirements Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $55,000 - $22,5000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

We are hiring multiple Remote positions. * West (California) * Central (Texas, Midwest, Mountain states) * East Ideally candidates are located near a major airport as this will require up to 30% travel. As a Technical Customer Success Manager, you’ll be the strategic partner for our customers, ensuring they maximize the value of Planera’s platform. You will take ownership of the entire customer lifecycle—from onboarding and adoption to retention and expansion. Your ability to blend construction scheduling expertise with exceptional customer relationship management will be key in driving customer success. This role is highly technical, requiring hands-on experience with CPM scheduling software and a deep understanding of construction project management workflows. You’ll work closely with customers to help them optimize their scheduling process, manage pilot projects and proof of concepts (POCs), and provide strategic guidance on best practices. Additionally, you will collaborate cross-functionally with sales, product, and engineering teams to ensure that customer feedback is translated into continuous product improvements. Customer Onboarding & Adoption – Lead hands-on onboarding sessions, ensuring customers are set up for success with Planera from day one * Customer Relationship Management – Build and maintain strong relationships with key stakeholders to drive engagement and long-term retention. * Technical Guidance & Training – Provide expert-level guidance on construction scheduling best practices, particularly for users transitioning from tools like Oracle Primavera P6 or Microsoft Project. * Pilot & POC Management – Support and manage customer pilots and proof-of-concepts, helping organizations evaluate Planera’s value. * Customer Retention & Expansion – Identify upsell and cross-sell opportunities, collaborating with the sales team to drive expansion. * Customer Advocacy & Feedback Loop – Act as the voice of the customer, relaying insights and feature requests to product and engineering teams. * Support & Troubleshooting – Assist customers with technical issues, working alongside product and engineering teams to resolve challenges quickly. * Data-Driven Insights – Analyze customer usage and engagement data to proactively identify risks and opportunities for improvement. * 5+ years of experience in construction project management in a Project Manager (PM), Superintendent, or Project Engineer (PE) role. * In-depth knowledge of CPM scheduling and construction workflows. * Hands-on experience with CPM scheduling tools (Oracle Primavera P6, Microsoft Project, or similar). * Knowledge and experience with data center construction is a plus. * Proven ability to drive customer satisfaction, retention, and expansion. * Experience managing customer pilots and proof-of-concepts (POCs). * Ability to troubleshoot technical issues and provide clear, actionable solutions. * Bachelor’s degree (or equivalent experience) in Construction Management or Civil Engineering. * Exceptional written and verbal communication skills – ability to communicate complex ideas simply. * Strong relationship-building skills with both technical and non-technical stakeholders. Ability to work independently in a remote setting while collaborating across teams. * Expect up to 30% travel * Be part of a fast-growing startup that’s transforming construction industry * Shape the future of our platform by working closely with product and engineering teams. Remote-first culture with flexibility and autonomy. * Incredible leadership team with proven success record in the startups. * Competitive salary, benefits, and potential for growth within the company. * Apply today! Planera, Inc. is transforming how construction professionals plan and schedule their projects. Our collaborative online whiteboard-based CPM scheduling software simplifies project scheduling, eliminating inefficiencies and reducing the time required to create resource- and cost-loaded schedules. With built-in risk simulation and schedule quality checking, we remove the need for third-party plug-ins, making scheduling smarter, faster, and more intuitive. At Planera, we believe in delivering powerful yet user-friendly solutions that drive project profitability. Join us in revolutionizing the construction tech space!

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Product Manager to help drive the roadmap and execution of the Made Card and homeowner platform. You’ll work cross-functionally to launch features that delight homeowners, improve financial outcomes, and advance our mission. This is a role for someone who loves rolling up their sleeves, balancing user insights with business needs, and bringing new ideas from concept to launch. * Own product initiatives from discovery through delivery, ensuring features ship on time and add real value for homeowners. * Translate company strategy and customer insights into clear product requirements and user stories. * Collaborate closely with design and engineering to deliver elegant and intuitive user experiences. * Partner with partnerships, operations, and marketing to ensure launches align with business goals. * Conduct competitive analysis, user research, and data analysis to inform roadmap decisions. * Track performance against KPIs and refine products through iteration. * Contribute to product culture and processes as an early member of the PM team. * 3–5 years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Demonstrated ability to ship successful products end-to-end. * Strong analytical and problem-solving skills with a user-first mindset. * Excellent collaboration and communication across technical and non-technical teams. * Comfortable with ambiguity and fast-paced startup environments. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in credit cards, rewards, lending, or proptech. * Background in consumer-facing financial or homeowner tools. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. You’ll play a key role in building the Made Card and homeowner platform from the ground up. As one of the early PMs, you’ll have direct ownership over features that shape the customer experience and help scale the business — with visibility and growth opportunities as the company expands. * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly team and company outings! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. Customer Success Manager – Enterprise Accounts (West Region). Customer Success experience in the healthcare space, supporting enterprise healthcare organizations.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Product Manager, you will collaborate and lead with engineering, design, and cross-functional teams dedicated to solving mission-critical technology challenges for restaurants and their employees as paid through Toast. You will deliver customer value by ensuring restaurants and their employees are paid safely and securely, while also working on innovative new projects around pay and benefits. You will lead engagements with external business partners, technology teams, and integration teams, as well as get your own hands dirty in the operations behind Toast Payroll. In this role, you will drive the roadmap and delivery of strategic features, integration, and platform offerings that unlock both near-term and long-term business value. • Drive a near-term roadmap of features to support the restaurant and employee experience around pay and benefits. Accurately and consistently updating internal and external stakeholders on the progress of initiatives on the roadmap., • Actively manage your teams’ backlogs through the creation, prioritization, and refinement of user stories in a fast-paced agile environment., • Be comfortable with customer outreach and speaking with customers often to gather their feedback and scope product opportunities., • Partner closely with go-to-market teams, including Solutions, Sales, Product & Customer Marketing, and others in the service of your strategic vision., • Experience with fintech products in the realm of instant funds access, payments, and BaaS providers, • Experience driving cross-team initiatives and building interpersonal relationships with a range of personalities, • Strong program management and communication skills; detail-oriented and will take a bias towards action, • 2+ years of product management experience Special Sauce: • A basic understanding of the US Healthcare and Benefits space, including ACA, Safe 2.0, etc, • Experiences in Payments and BaaS, • Experience leading through influence and advocacy, • Knowledge of the restaurant and hospitality industry AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$107,000—$171,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Candidates must reside in Southern California Applicants Must Have HazWaste Sales Experience The Regional Account Manager will be responsible for expanding the Company’s business within pre-assigned territories. This position is accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base. Develop and target regional accounts and prospects in conjunction with the Director of Sales to achieve contract, revenue growth, account milestone objectives, and activity expectations within an assigned account/geography. • Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals, • Builds relationships with current customers while growing the revenue and profits through service changes and price increases., • Communicates regulatory compliance issues to customers., • Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers., • Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group., • Works as liaison between customers and accounts payable department for collection of receivables when requested., • Assists with coordination and implementation of Regional and National account sales activities., • Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition., • Creates presentations for key sales customers and prospects., • Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution., • Completes territory routing plans, territory forecasts and customer business reviews., • Develop account specific strategies and plans -- and execute against those plans -- to win national and regional in the manufacturing and industrial market space., • Provide management with information used to evaluate regional & national opportunities., • Promotes customer brand loyalty by participating in or joining regional/national professional organizations that serve the regional marketplace and/or consumers., • Make daily calls on new prospects within the targeted territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations., • Monitor and communicate sales performance against goals through approved performance metrics. Basic Required Qualifications: • Bachelor’s Degree in Business, Sciences, Marketing or Management coupled with 3+ years’ experience in outside sales & selling outsourced services to the manufacturing and industrial market or related industries. OR 5+ years industry related sales experience, • 5+ Years of sales experience manage multiple accounts., • Knowledge of RCRA, DOT, DEA regulatory environment, • Up to 50% travel by car to customers within territory & possible overnight & weekend travel., • Similar background/experience within waste management/environmental services, • Proficiency in Microsoft Word, Excel and PowerPoint,, • Proficiency in Salesforce or similar CRM, • Experience in managing a territory while demonstrating a proven track record of sales success achieving or exceeding aggressive growth targets and sales quotas., • Self-directed with the ability to work on multiple projects with competing priorities and deadlines, • Demonstrates established relationships or the ability to rapidly establish relationships within the C-level, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the retail industry, • Demonstrates established relationships or the ability to rapidly establish relationships within the Environmental Health and Safety, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the manufacturing industry. Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

About Soracom Soracom was founded in 2015 by AWS veterans with a clear vision to build a more connected world. Today, Soracom serves over 25,000 customers and connects millions of devices worldwide, delivering cellular connectivity for the Internet of Things (IoT) powered by the speed and scale of the cloud. With remote teams across Japan, the US, and Europe, Soracom is continuing to expand its global team to keep pace with the company's rapid growth. Soracom is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. Come and join Soracom to create the transformative technology that enables our customers to engineer a better world. About the Role You will serve as a key member of the team in the Americas and have the exciting opportunity to work with people who are passionate about IoT and excited about the rapid growth this technology is seeing around the world. As a Customer Success Manager, you will play a crucial role in the success of our existing customers by building connected trust, diving deep with them, and delivering results to Soracom. You will be responsible for ensuring new customers are fully equipped to utilize our products and services from day one, building connected trust with you and Soracom quickly, and contributing to their long-term success. The ideal candidate will have a strong understanding of the cellular IoT market, including technologies, trends, and competitive landscape. This role is pivotal in driving customers past the initial launch and ensuring the long-term success and growth of those assigned customers. This role will also identify new business opportunities within the assigned customers, build relationships throughout the customer organization, and drive revenue growth. Key Responsibilities • Deliver incremental revenue generated by existing assigned customers., • Deep understanding of customer needs and requirements and effectively communicate how our solutions can address their challenges, resulting in long term customer retention and/or revenue growth., • Proactively navigate throughout the customer organization to identify net new opportunities or incremental revenue at the assigned customers., • Initiate training sessions for customers on product features, best practices, and usage optimization as needed., • Stay abreast of industry trends, market activities, and competitors to maintain a competitive edge., • Collaborate with technical teams to ensure accurate and tailored solution offerings to customers., • Identify opportunities to co-market with strategic customers and collaborate with the marketing team to bring those opportunities to fruition., • You are a relationship builder. You enjoy meeting new people from a wide range of diverse backgrounds and collaborating to produce mutually beneficial results., • As a continuous learner, you are nimble and move with alacrity so that as Soracom evolves, customers evolve with us., • You can rapidly create connected trust at all levels of the customer organization by sharing everything you can., • You love continuously learning about Soracom's products, services, and applications for both you and your customers., • You have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skills., • You are able to orchestrate, lead, and influence virtual teams, ensuring the successful growth of your customers. Presentation skills with a high degree of comfort with both large and small audiences (C-Suite executives, directors, stakeholders, and developers)., • You thrive in a fast-paced environment with quick decision-making. You are comfortable with ambiguity, ready to roll with the changes as they come and measure the day by how much value you created., • You love to share your passion with others and exhibit good judgment when helping out customers., • 3-7 years of experience in generating revenue in cellular IoT solutions and services., • High performer, consistently achieving or exceeding goals., • Understanding of customer needs and requirements to communicate how our solutions can address their challenges effectively., • Extensive experience with customer agreements, negotiations, and billing structures., • Ability to travel up to 50% of the time., • You also speak Spanish, • You have experience working with Salesforce and Slack Fully remote work, in the USA. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Stock Option Plan

The Community You Will Join: The Partner Integration team is responsible for integrating new business partners and functionality into Airbnb’s product. We work to improve both the supply and demand side of Airbnb’s Stays, Experiences and Services businesses through thoughtfully designed product experiences for Guest and Hosts. We recently launched exciting new features such as grocery delivery and airport transfers, as well as integrations with smart lock providers, rewards programs and more. We are looking to rapidly expand our offerings. You will be working closely with a strong, fast-moving team integrating new product functionality into the Guest experience of Airbnb’s core product. This role also interacts with a large cross-functional team of partners across product and design, business and partnerships, customer support and more. The Difference You Will Make: As an Engineer on the Partner Integrations team, you will: • Contribute directly to company growth in new areas as we explore partnerships outside of Airbnb., • Lead projects end-to-end – from working with partners directly, to clicking that launch button., • Identify patterns that allow us to scale new partnerships quickly in the future., • Have attention to detail about the user experience. A Typical Day: • Design, write and test new APIs and integrations with partners., • Write documents to propose, align and document changes to the system., • Debug external integrations and join the team on-call rotation., • Collaborate with cross-functional partners such as Product, Program, Design and Engineers, and directly with external partners., • Provide input in team roadmap and technical direction., • Build large scale backend solutions that are efficient, reliable, performant and scalable. Your Expertise: • 6+ years of experience, • Experience designing scalable and resilient large-scale service-oriented architectures, • Experience leading projects, • Previous experience working with third party API’s is a plus., • Previous experience with authentication or secure signing mechanisms is a plus., • Passionate about reliability, efficiency, availability, and system quality., • Good judgment in making and communicating tradeoffs to balance short-term business needs with long-term technical quality., • High sense of user empathy and the ability to identify and solve for user needs and friction., • End-to-end mentality that transcends team boundaries and helps find globally optimal solutions., • Excellent communication skills and the ability to work well within a team and with teams across the engineering organization. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. ___ . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ___. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

As the Manager, Enterprise Customer Success you will lead and develop a team of Enterprise Customer Success Managers. Enterprise Customer Success Managers (CSMs) are responsible for the post-sales customer experience including:. Lead a team of Enterprise Customer Success Managers who own the post-sa

About Burro Burro is the leading robotics company in the world by number of robots working outdoors in the field with real customers. Our mission is to free people from tedious work and solve the critical labor shortages faced by farmers and others that work outdoors. To accomplish our mission, we need a world-class, diverse team where everyone feels comfortable sharing their ideas. With this in mind, we strive to create a work environment where every employee can be themselves and express their perspective – this enables us to deliver the most creative and innovative solutions to problems our customers face. Headquartered in Philadelphia with an office in central California, and backed by top Agtech and autonomy investors, including S2G, Catalyst, Translink, Cibus, FPrime, Toyota Ventures, FFVC, Xplorer, and Radicle, Burro was created to solve the labor shortages facing farmers using robotics. Burros can be described as Disney's Wall-E for agriculture and work outdoors, in a 1.0 format. They function, today, as computer vision based autonomous ground vehicles for carrying, towing, and scouting, and are designed to lay the base for the fully autonomous future of work outdoors. We have a growing triple digit fleet deployed in paid commercial use within vineyards, nurseries, berries, and beyond, and demand for our product is accelerating, so we are growing our team. Reporting to the Manager of Customer Success, the Customer Success Account Manager (CSM) is a project manager, managing deliverables and aligning internal and external resources to achieve objectives. The CSM is also a customer coach and advocate, responsible for leading implementation of the new technology, introducing a new way of working, as well as the long-term growth and utilization of Burros among assigned accounts. The CSM will work daily solving customer challenges, and advising customers on Burro’s use at their site to ensure deployed Burros are maximizing their peak potential. * Be a product expert, have a deep understanding of Burro’s capabilities and uses * Ensure customers have a world-class experience from project kickoff to pre-deployment and deployment, to ongoing support, to re-order, and renewal of recurring services * Be on-site regularly with the customer, and effectively advocate internally for improvements, fixes, and new product features to ensure customer satisfaction * Maintain timelines, milestones, and open action items in project schedules * Coordinate internal and external meetings to align with customer needs and commitments * Meet KPIs and metrics related to customer success, including customer satisfaction, revenue, and retention * Drive the escalation of technical issues to robot support and engineering teams * Develop strong relationships with key stakeholders at customer sites * Proactively identify opportunities to add value to our customers. * B.S. in Engineering, Business or other technology related field. * 5+ years relevant experience in a Customer Success role, work in emerging technologies or agriculture, startup experience and fleet operations a plus. * Customer centric, data driven. * Exceptional customer service and communication skills; ability to excel at time-sensitive tasks. * Ability to advocate, own an outcome, prioritize issues, and influence others to bring issues to closure. * Self-starter able to take initiative and work independently. * Onsite travel required up to 80% or as needed. * Overnight travel required 20% or as needed. * Proficient in Spanish strongly preferred. * Familiar with Agriculture industry / Nursery industry * Project Management Professional (PMP) certification * Familiarity with electrical and mechanical repairs processes and tools (splicing, soldering, motor/gearbox diagnostics and repair, etc.) * Familiarity with autonomous mobility technology, such as computer vision and other sensors, RTK GPS, electrical systems (including charging and batteries), mechanical systems * Competitive salary and benefits package (medical/dental/vision) * 401K Plan * Early-stage equity * Unlimited PTO * Paid parental leave $104,000 - $130,000 a yearCompensation range reflects OTE.RECRUITERS: We are not accepting agency resumes for this position. Please do not forward or submit resumes through our website or to any of our employees directly. Burro is not responsible for any fees related to unsolicited resumes from recruitment agencies.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Product Manager will play a critical role in shaping the digital shopping experience across Green Thumb Industries (GTI) digital platforms across web, mobile app and kiosk. Reporting to the Director of Product Management, you will own the end-to-end product lifecycle and help shape GTI’s digital roadmap to drive innovation, engagement, and growth. As a cross-functional leader, you will collaborate closely with engineering, UX, digital marketing, site merchandising, and other stakeholders to deliver innovative and high-impact products. You’ll be the voice of the customer, using data and empathy to champion seamless, personalized, and delightful digital journeys as GTI continues to elevate its digital presence in the cannabis space. This is a remote position but you will be required to work Central Time business hours. • Maintain and execute a holistic digital product roadmap and prioritize features and enhancements based on business impact, customer data and feedback, and resources availability, • Own the end-to-end product lifecycle, from ideation and concept development to launch and postlaunch optimization, working with cross-functional teams throughout the process, • Break down complex, nebulous concepts into clear, actionable Epics and User Stories with detailed acceptance criteria outlining key customer use cases and technical/business dependencies, • Lead and contribute to AI spec-driven development practices, authoring detailed product specifications with working prototypes that serve as the source of truth for engineering, QA, and cross-functional partners prior to development kickoff, • Collaborate closely with cross-functional teams, including marketing, merchandising, and engineering, to ensure the successful launch and ongoing maintenance of ecommerce products, • Continuous monitoring of product feature performance. Identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience, • Demonstrate technical proficiency in team’s functional area, • Have the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies, • Stay up-to-date on ecommerce industry trends, technologies, and best practices, and use this knowledge to inform product strategy and development, • BA/BS undergraduate degree required with experience in eCommerce retail or consumer facing industries. Cannabis industry experience a plus, • 6+ years of product management experience creating strategic product roadmaps and working with cross-functional teams in a dynamic, fast paced startup like environment, • Familiarity with spec-driven development practices, with the ability to author comprehensive product specifications that serve as the source of truth for engineering, QA, and cross-functional partners before development begins; candidates with a strong willingness to learn and adopt this approach are encouraged to apply, • Experience managing products through the full life cycle: ideation, development, experimentation, launch and continuous optimization post-launch, • Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience, • Demonstrated experience driving revenue growth and improving customer experience for eCommerce consumer products, • Excellent communication skills, both verbal and written, drives for simplicity and clarity, able to confidently present and influence executive management and stakeholders, • Experience with ecommerce platforms and tools (e.g., Salesforce Commerce, Shopify, Figma, Contentful, Mixpanel, Tableau, etc.), • Experience working with Agile/Kanban and Scrum methodologies and Jira/Confluence, • Must pass any and all required background checks, • Must be and remain compliant with all legal or company regulations for working in the industry, • Must be a minimum of 21 years of age #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $125,000 - $145,000 USD

Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence. Our approach is simple because our Purpose informs everything we do:We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.At CAI, we are committed to living our Foundational Principles, both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services. Job Summary:We are seeking an experienced and execution-focused Product Manager to serve as the owner of CAI’s expanding toolkit of digital products and services. In this role, you will drive innovation, alignment, and delivery of configurable, scalable, and compliant digital solutions that support operational readiness and operational excellence in regulated industries. You will own the full product lifecycle, act as Product Owner within Agile teams, and ensure successful delivery from intake through launch and continuous improvement. Key Responsibilities:1. Project & Delivery LeadershipOwn and drive end-to-end execution of digital product initiatives from intake through launch, ensuring delivery aligns with business and customer outcomes.Lead planning, scheduling, and coordination across cross-functional teams, managing dependencies, milestones, and deliverables.Develop and maintain delivery artifacts including delivery plans, RAID logs, milestone tracking, and action registers.Proactively identify risks, escalate issues as needed, and drive mitigation strategies to protect delivery commitments.Serve as the central owner for execution, ensuring work progresses efficiently and priorities remain aligned. 2. Product Strategy & Portfolio ManagementDefine and evolve the vision, strategy, and roadmap for CAI’s digital toolkit in alignment with business objectives and customer needs.Prioritize and manage a product backlog spanning multiple digital products and service components.Own the full product lifecycle from concept through deployment and continuous improvement, ensuring delivery of measurable business value. 3. Agile Product Ownership & ExecutionAct as Scrum Product Owner across one or more Agile teams, maintaining delivery momentum and achieving sprint goals.Translate business needs into clear epics, features, and user stories with defined acceptance criteria.Lead backlog refinement, sprint planning, reviews, and retrospectives in partnership with Scrum teams.Make real-time trade-off decisions to balance scope, risk, schedule, and value.Monitor sprint progress and velocity, adjusting plans as capacity or priorities change. 4. Stakeholder Management & Cross-Functional CollaborationFacilitate alignment and decision-making across operations, subject matter experts, regulatory advisors, technology partners, customer success, and leadership.Coordinate internal and external contributors to ensure deliverables are reviewed, approved, and implemented on schedule.Partner with marketing, sales, and delivery teams to support messaging, training, onboarding, and rollout activities.Communicate status updates, risks, and key decisions with clarity and consistency. 5. Customer-Centric Requirements & Compliance DeliveryGather, refine, validate, and manage requirements from internal and external stakeholders.Drive customer feedback loops and iterative MVP delivery while maintaining scope and delivery discipline.Ensure solutions align with global regulatory expectations including 21 CFR Part 11, GAMP 5, GxP, and ISO 27001, with appropriate validation rigor and documentation. 6. Solution Development, Scalability & Performance OptimizationLead development and configuration of reusable templates, workflows, and components to accelerate client time-to-value.Drive standardization and harmonization across digital products to support scalable, multi-site and global deployments.Track delivery, adoption, and performance metrics (cycle time, ROI, usage, quality outcomes) and use insights to continuously improve solutions and execution. Qualifications:Required:5+ years of experience in product management, digital transformation, or software delivery within life sciences or highly regulated environments.2+ years of experience as a Scrum Product Owner or equivalent Agile delivery role.Experience with digital validation, quality systems, or operational technology platforms (e.g., Kneat Gx, Veeva, TrackWise).Strong understanding of GxP, data integrity, and CSV principles.Excellent stakeholder management, communication, and prioritization skills. Preferred:Certified Scrum Product Owner (CSPO), Scrum Master, or equivalent certification.Experience with configurable SaaS platforms, productized services, or reusable digital toolkits.Familiarity with validation-related business processes including commissioning, qualification, change control, and quality risk management. #LI-MV1$140,000 - $160,000 a yearAverage base salary range - not including benefits and bonus. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Built with leading healthcare systems, Axuall is a workforce intelligence company built on top of a national real-time practitioner data network. It enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while also providing unique, powerful data insights for network planning, analytics, and reporting. Its network streamlines the secure sharing of digitally verified credentials between clinicians, authorized verifiers, and organizations that require this information quickly and continuously to meet patient demand, ensure clinical coverage, and maximize revenue capture. In 2023, Axuall closed its series B round of financing, bringing its total capital raised to more than $41 million. Axuall's investors and the organizations they represent comprise over two dozen of the nation's leading healthcare organizations that recognize the imperative to improve clinical workforce efficiency amidst significant economic and staffing challenges. We are seeking an experienced and technically minded Product Manager to lead the delivery and evolution of data-driven product capabilities within Axuall Explore. This role is responsible for translating Explore’s product strategy into clear requirements, prioritized roadmaps, and shipped features, working day-to-day with engineering, data science, and design delivery teams. The PM ensures that complex healthcare data, analytics, and AI capabilities are delivered on time, at quality, and with measurable customer impact, while maintaining strong alignment across stakeholders. AI And Advanced Analytics • Lead the design and delivery of GenAI driven workflow solutions that automate and augment recruiter and workforce intelligence workflows., • Define how AI agents interact with Axuall’s clinician data, job data, and customer context to drive meaningful user outcomes., • Work closely with Axuall’s data science team to develop new analytics- and model-driven product offerings., • Own the productization of analytics outputs—ensuring insights are explainable, actionable, and embedded directly into user workflows. Product Strategy & Leadership Alignment • Partner closely with senior product leadership through regular roadmap reviews, prioritization discussions, and strategy working sessions, gaining direct mentorship and exposure to executive decision-making while building independent product judgment., • Develop and execute a clear product strategy and roadmap for Explore’s data and AI capabilities, aligned with company goals and customer needs., • Drive alignment across leadership, engineering, data science, sales, marketing, and customer success on priorities, sequencing, and tradeoffs., • Translate complex technical and analytical concepts into clear product requirements, user stories, and success metrics., • Collaborate with legal, compliance, and data governance teams to ensure responsible and compliant use of healthcare data and AI. Candidates for the Product Manager must demonstrate extensive hands-on experience and knowledge of industry best practices in the functions listed above. Specific requirements include: • 2-5 years of product management experience, ideally in data-intensive or analytics-driven SaaS products., • Demonstrated experience working with large-scale datasets (healthcare data strongly preferred)., • Proven ability to work with data science and engineering teams to deliver model- or analytics-backed product features., • Strong understanding of APIs, data pipelines, and modern analytics or AI architectures., • Experience translating AI or ML concepts into user-facing products., • Highly analytical, with the ability to use data to inform decisions and prioritize effectively., • Strong verbal and written communication skills; ability to translate complex ideas into clear, actionable requirements., • Demonstrated ownership, initiative, and track record of delivering results in fast-paced, cross-functional environments., • Comfortable operating in ambiguity and shaping new product categories. We encourage you to apply even if you don't meet 100% of the qualifications listed. We recognize that talent and potential come in many forms, and we value diverse experiences and perspectives. If you're passionate about this opportunity and believe your skills and experience align with the overall requirements, we encourage you to submit your application. We offer a wide range of benefits for our team including: • Comprehensive Health Insurance, • 401(k) with Employer Match, • Wellness Stipend, • Professional Development Reimbursement, • Work From Home Stipend, • Remote Work Flexibility, • Flexible PTO, • Paid parental leave In addition, Axuall is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities we serve and empowers every employee to reach their full potential. We encourage DEI through our Diversity in Tech (DiT) Employee Resource Group along with impactful programming that supports and fosters a place of belonging for our team members every day. Axuall is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. Axuall maintains pay-equity practices that prohibit reliance on salary history and require that compensation decisions be supported by legitimate, job-related factors. • Talent Acquisition Interview, • Hiring Manager Interview, • Team Interviews, • Case Study, • Reference Calls, • Hiring Decision This role may be performed from any US jurisdiction in which Axuall is registered to do business. Please note that certain localities may impose additional employment requirements that will be addressed during the hiring process. Please also note that we are currently unable to sponsor visas. While this role is remote-first, we require employees to attend an in-person orientation at our headquarters in Cleveland, Ohio. There may also be occasional instances where travel to our HQ is needed. Base Salary Range (Good-Faith Estimate): $135,000 - $155,000 Employment Classification: Full TimePay Frequency: Semi-monthly The posted range represents Axuall’s reasonable and good-faith estimate of the compensation the Company expects to pay for the position at the time of this posting. Compensation will be based on factors such as job-related knowledge, skills, experience, and internal equity.

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by ___ that guide every decision we make. This leadership role, reporting to the VP of Billing and Collections, serves as the authoritative source for all billing, collections, and payments performance data at Pie Insurance. The Senior Manager is responsible for delivering accurate, timely, and actionable financial reporting, and for enforcing robust controls and compliance across Pie's Workers' Compensation and Commercial Auto billing operations. The role encompasses the entire reporting lifecycle—from data extraction and reconciliation to executive-level dashboarding. Key areas of ownership include Accounts Receivable (AR) aging, collections effectiveness, payment lifecycle analytics, bad debt tracking, and audit invoice management. This position provides essential support for month-end close, balance sheet integrity, internal controls compliance, and external audits, requiring close collaboration with Finance, Accounting, Operations, and Product teams. Core Responsibilities: Financial Reporting & Accounts Receivable (AR) Analytics • Own the Aged Trial Balance (ATB): Maintain the authoritative ATB, ensuring accuracy, timeliness, and alignment with the Finance department., • Support Allowance for Doubtful Accounts (AFDA): Provide insights through trend analysis, risk segmentation, and collections performance data., • Generate Comprehensive AR Reports: Produce detailed AR aging reports segmented by product line, payment method, payment plan, and risk indicators., • Develop Collections Performance Dashboards: Create weekly and monthly reports on recovery rates, delinquency, payment success/failure rates, NSF/chargeback volumes, and bad debt projections., • Manage Audit Invoice Reporting: Track premium true-ups, audit payment success rates, and outstanding receivables across all products., • Deliver Financial Analysis: Prepare trend and variance reporting for Management Business Reviews (MBRs), forecasting, and executive operational reviews. Payment Lifecycle Management & Cost Analysis • Establish Payment Source of Truth: Centralize data for all payment activity, including pay-by-pay records, Payment Service Provider (PSP) performance, settlement accuracy, remittances, and recurring payment behavior., • Ensure Data Integrity: Guarantee 100% accuracy between billable activity, collected payments, and General Ledger (GL) balances., • Analyze Payment Mix and Costs: Track payment method mix (ACH, credit card, debit card, check), transaction volumes, channel effectiveness, and the total cost of payments (e.g., Stripe fees, chargeback expenses, collection agency commissions)., • Quantify Payment Failures: Assess the financial impact of failed payments, retry logic performance, and down payment effectiveness., • Monitor Churn & Retention: Analyze billing, collections, and payment behavior impacts on customer retention and churn. Collections Performance & Strategy Visibility • Report on Collections Effectiveness: Provide comprehensive reporting on internal vs. third-party collections, including placement effectiveness, recovery rates, and cost-to-collect., • Track Key Collections Metrics: Monitor NOC rates, payment success rates, policy survival rates, and retention by cohort., • Analyze Outcomes: Segment collections outcomes by age, balance, payment method, underwriting segment, and agency performance., • Develop Predictive Models: Build models and scenario analyses to inform collections strategy and resource allocation., • Identify Bad Debt Risk: Establish early warning indicators for bad debt and support segmentation strategies to maximize recovery. Month-End Close & System Reconciliation • Lead Monthly AR Close: Direct monthly activities including AR aging validation and bad debt allowance analysis in collaboration with Accounting., • Execute Critical Reconciliations: Perform reconciliations between core systems (Zuora, Stripe, Salesforce, PPS, Nexus Audit, and GL)., • Resolve Discrepancies: Identify, investigate, and resolve reconciliation breaks, payment misallocations, and system discrepancies., • Document Adjustments: Maintain documentation and tracking for premium adjustments, refunds, write-offs, and billing corrections., • Support Audits: Provide clean data packages and variance explanations for quarter-end and year-end audit requests. Controls, Compliance & Audit Support • Execute Internal Controls: Perform Internal controls for financial reporting, including documentation, testing, and remediation of control deficiencies., • Maintain Balance Sheet Integrity: Establish robust reporting controls and reconciliation frameworks., • Manage Audit Trails: Maintain comprehensive audit trails for all financial adjustments, write-offs, and manual system interventions., • Support Audits: Facilitate internal and external audit requests with accurate data samples and process walkthroughs., • Ensure Compliance: Confirm compliant reporting of unclaimed property, refund reserves, and customer fund handling., • Identify and Improve Controls: Identify control gaps and recommend improvements to processes, tooling, or policy., • Document Procedures: Maintain documentation for reporting processes, system access controls, and reconciliation procedures. Data Quality & System Integration • Ensure Data Integrity: Uphold data integrity across all billing platforms (Zuora, Stripe, Salesforce, PPS, Nexus Audit)., • Resolve Data Issues: Identify and resolve systematic data issues that compromise financial reporting accuracy., • Support Modernization: Assist Billing Modernization initiatives by validating data migration, testing new reporting outputs, and documenting updated workflows., • Enhance Automation: Partner with Product, Engineering, and Data teams to improve automated reporting capabilities., • Document Methodology: Maintain data dictionaries, field definitions, and reporting methodology documentation., • 7+ years in financial analytics, data reporting, or AR operations in technology-driven environments., • Public accounting (Big 4 or large regional) / consulting experience highly preferred, • Proficiency in SQL for querying enterprise data warehouses and building financial and operational reports directly from structured data sets., • Hands-on experience building dashboards and executive-level reports in Looker (preferred), Power BI, or Tableau., • Experience working with enterprise data warehouses and collaborating with Data Engineering or Analytics teams to source, validate, and operationalize financial reporting data., • Workers' Compensation insurance billing experience is highly advantageous., • Expert proficiency in Excel/Google Sheets (pivot tables, complex formulas, VLOOKUP/XLOOKUP, data visualization)., • Comfort and fluency working with and manipulating structured and unstructured data sets., • Exceptional reconciliation skills, with the proven ability to investigate and resolve complex, multi-system discrepancies., • Experience with billing/payment platforms (Zuora, Stripe, Salesforce preferred) and the ability to extract and analyze data from various sources., • Working knowledge of GAAP principles, AR fundamentals, and financial controls, • Knowledge of internal control program compliance requirements and financial audit processes., • Demonstrated experience reconciling complex payment ecosystems (PSPs, remittances, recurring payments)., • Highly analytical, detail-oriented mindset with an unwavering commitment to data accuracy., • Excellent communication skills, capable of translating technical findings for non-technical audiences and creating high-level executive dashboards., • Comfortable building structure and clarity in ambiguous or nascent environments. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $130,000 - $165,000 USD • Competitive cash compensation, • A piece of the pie (in the form of equity), • Comprehensive health plans, • Generous PTO, • Future focused 401k match, • Generous parental and caregiver leave, • Our ___ are more than just a poster on the wall; they’re tangibly reflected in our work Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click ___, ___ and ___ for more information. Pie Insurance is committed to protecting your personal data. Please review our . Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. #LI-REMOTE #BI-REMOTE

Daymark Solutions is an experienced technology integration and solutions provider that helps organizations effectively architect, implement, and deploy customized solutions using best of breed technologies. Specializing in cloud solutions and datacenter technologies, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable our customers to successfully address even the most difficult business and technology challenges. The Role We’re looking for an Azure Architect who thrives on solving real business challenges and shaping how modern workplaces operate. As a senior member of our Professional Services team in the Cloud Platform practice, you’ll lead high-impact discovery and pre-sales engagements—partnering with clients to uncover their needs, define the right solutions, and clearly articulate the value behind them. You don’t just design solutions; you influence decisions. This role is a true blend of pre-sales (50%) and post-sales (50%) consulting, giving you full ownership from the first conversation through successful delivery. You’ll architect, scope, and implement Azure solutions while serving as a trusted advisor every step of the way, guiding clients through complex decisions and ensuring outcomes that are both technically sound and business-driven. Responsibilities * Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team. * Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders. * Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met. * Advise customers on best practices, whether with industry standards or your own recommendations, around Microsoft Azure including security, networking, applications services, Artificial Intelligence and data management. * Contribute to expanding our Microsoft partnership & Azure practice through growth in CSP and Professional Services revenue, the development of new technical skills & focus areas, and building relationships with key Microsoft resources. * Participate in knowledge exchanges with coworkers, regularly sharing and receiving knowledge to enhance our Microsoft Azure services, including best practices, implementation strategies, and complex architectures. * Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements. * Learn security and compliance frameworks including but not limited to Cybersecurity Maturity Model Certification (CMMC) 2.0 for Defense Industrial Base customers leveraging Microsoft Azure Government and Microsoft 365 GGC High. Technical Requirements Experience with the Microsoft Partner ecosystem including Solution Partner designations, Advanced Specializations, and how to achieve them. Insight into Microsoft programs and customer funding mechanisms including ECIF. Knowledge and experience with many of the following technologies as possible: * Azure PaaS & SaaS offerings including Azure SQL Service, Azure App Services. * Azure Resource Manager (ARM) templates, Azure CLI, and Terraform. * Azure Virtual WAN, Azure Firewalls, and Virtual Networks plus general networking including TCP/IP, DNS, VPN, dynamic routing, and load balancing. * PowerShell, Azure CLI, Python, or other scripting languages. * Azure Sentinel and Azure Security Center. * Azure Cost Manager dashboards and methodologies to optimize costs. * Containerization and orchestration technologies, such as Docker and Kubernetes. * DevOps and CI/CD tools, such as Azure DevOps * Microsoft Fabric, Databricks, and/or Azure database services, such as Azure SQL Database or Azure Cosmos DB. Microsoft Certifications or the ability to achieve them during the first 6-12 months: * Azure Administrator Associate (AZ-104) * Azure Solutions Architect Expert (AZ-305) * Azure Network Engineer Associate (AZ-700) * Azure Security Engineer Associate (AZ-500) * Azure Developer Associate (AZ-204) * Azure DevOps Engineer Expert (AZ-400) Additional Requirements * A business and technology mindset that can identify ways to grow our org and expand our capabilities. * Proven experience in identifying business challenges and requirements, building and delivering compelling presentations, crafting detailed statements of work, and clearly and concisely conveying solutions to both engineers and C-suite stakeholders. * The ability to lead multiple pre-sales engagements simultaneously and identify ways to drive repeatability and innovation within the team. * Strong organizational skills and the ability to own customer engagements including pre-sales architecture and design, scoping and Azure consumption estimates, solution implementations, project management, communications, and documentation. * Strong written and verbal communication skills and the ability to clearly articulate both business and technology topics. * Excellent problem-solving and troubleshooting skills including the ability to manage communications internally and with the customer during challenging situations. Important: U.S. citizenship is required due to access requirements for Azure Government, Microsoft 365 GCC High, and Defense Industrial Base environments. Preferred Qualifications * Relationships with Microsoft Sales, Technical Specialists, Product Managers, Program Managers, MVPs. * Experience building datacenter solutions that include compute, storage, networking and virtualization that provide the ability to translate on prem solutions into cloud solutions and/or hybrid solutions. * Deep experience with Cybersecurity Maturity Model Certification (CMMC) 2.0. * Experience with Microsoft Azure Government, and/or Microsoft 365 GCC High in support of regulated environments including the Defense Industrial Base. * Deep knowledge of developing advanced PowerShell and/or Azure CLI scripts for automating critical tasks during implementations, migrations and assessments. * The ability to help develop and refine our growing Data & AI practice leveraging your experience with Microsoft Fabric, Microsoft Foundry, Dataverse, and/or Copilot Studio including currently holding or the ability to achieve the following certifications: Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate (DP-100), Azure Data Engineer Associate (DP-203), and/or Azure Database Administrator Associate (DP-300). * The ability to help build and grow our Microsoft Power Platform practice including currently holding or the ability to achieve any of the following certifications: Power Platform Functional Consultant Associate (PL-200), Power BI Data Analyst Associate (PL-300), Power Platform Developer Associate (PL-400), Power Automate RPA Developer Associate (PL-500), and/or Power Platform Solution Architect Expert (PL-600). * Any experience with 3rd party solutions that integrate with Microsoft Azure including but not limited to Palo Alto Networks, F5, Okta, Cloudflare, Rubrik and/or Zerto. HR Information * Full-time, permanent role * Base Salary: $200,000 annually (up to $230,000 in On-Target Earnings) * Comprehensive employee benefits plan * Fully remote work

Based in San Francisco, ___ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: The Data Engineering Lead is a pivotal hybrid role within the Data Engineering team, combining hands-on development with leadership responsibilities. This individual will lead a squad of Data Engineers to deliver high-quality, high-velocity customer data pipelines while maintaining existing ones. The Data Engineering Lead owns end-to-end delivery including project management, data quality, and timelines and is accountable for both team output and their own individual contributions. This role requires consistently high standards in both coding and execution. What You'll be Doing: • Collaborate with the Implementation and Data Analyst team to review and own DE requirement write-ups, ensuring they fully address data needs discussed in implementation calls., • Communicate timelines for deliverables to unblock Data Engineers for ETL pipeline development., • Proactively flag risks to timelines or quality to stakeholders and project managers., • Lead backlog grooming for implementation-related tickets., • Ensure team cross-coverage: both the DE Lead and assigned Data Engineer should understand the full ETL flow, with at least two additional engineers familiar at a high level., • Conduct thorough peer reviews and DE UATs after initial UAT completion., • Design and maintain data transformation pipelines using dbt, including utilizing core concepts like macros, incremental models and dbt tests, • Work with QA and CSA teams to resolve post-UAT issues and update the DE UAT checklist., • Provide technical guidance and mentorship to junior engineers, and promote best practices and coding standards., • Identify and escalate inefficiencies within and across teams., • Support project management and provide leadership to peers as needed., • Author and support high-quality technical documentation, assisting junior engineers in doing the same., • Collaborate with the DE Manager to report on DE contractor performance issues. Who You Are and What You Bring: • 6+ years of experience working with Data, • Experience leading a team of up to 3 Engineers, • Experience creating an automated ETL process using Python and DBT SQL, • Hands on experience with modern data technologies and comfortable leveraging AI coding assistants to accelerate development, improve code quality, and enhance productivity., • Experience with data processing, validation, cleaning, and debugging data sets, • Experience with building production grade ETL pipelines using dbt (including macros, incremental and Python models and testing), • A demonstrable and deep understanding of healthcare /healthcare claims data, • Experience with processing large data sets (over 10 GB), • Excellent verbal and written communication skills Remote Work Requirements: • An established private work area that ensures information privacy, • A stable high-speed internet connection for remote work, • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. The posted range represents the expected salary for this position and does not include any other potential components of the compensation package (including bonus and equity), benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The salary range for this position is: $150,000-170,000/year. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at . This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at ___. Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Customer Success team helps customers and all users meaningfully engage with Bitwarden products while proactively planning for user growth, service availability, and to ultimately achieve their desired outcome. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and partner with the Customer Engagement Managers to help customers with their initial production deployments post-sales, as well as implement new features as they are released and increase their adoption of the Bitwarden platform. This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. RESPONSIBILITIES • Functioning as a Subject Matter Expert (SME) for Bitwarden and its suite of services, • Leading technical planning and execution of new deployments, both to establish and adopt best-practices with a focus on large Enterprise engagements, • Advising customers on industry best practices for the full stack of Bitwarden, • Working with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future, • Providing superb guidance and assistance for each customer’s implementation of Bitwarden and general security, • Serve as a dedicated customer point of contact for named customers through alignment to Customer Engagement Manager resources through the Bitwarden ticketing and email systems, • Participate in customer quarterly business reviews by assisting in environment audits, best-practices reviews, and positioning new product features relevant to further expansion opportunities and/or increased adoption, • Collaborating with Engineering and Product associates to triage bug reports and feature requests based on customer need and scale with a focus on large Enterprise deployments, • Assist training and culture sharing in the Implementation Engineering Team, • Guide knowledge sharing among Implementation Engineers within the team and in collaboration with Technical Writing to share best-practices, troubleshooting information, and recommended configurations, • Lead and/or assist in internal team projects including customer environment replication for bug investigations, integrations with new third-party tools, and development of automations both for customer use-cases as well as internal team processes, • Occasionally represent Bitwarden at customer meetings, industry events, or team offsites (some travel may be required). WHAT YOU BRING TO BITWARDEN • Excellent English and grammar, • Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions), • A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all, • A strong sense of empathy and the ability to advocate for others, • A passion for helping Bitwarden users, • Experience from a previous technical position (e.g. Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted, • Ability and desire to work remotely Familiarity with several of the following areas/technologies is preferred: • Bitwarden, • Linux, Windows, and macOS, • Docker (Swarm Mode), Kubernetes, and Podman, • NFS, SMB/CIFS, and Block storage, • Bash and PowerShell, • Active Directory, LDAP, Google Workspace, Azure Entra ID, Jumpcloud, Cloudflare and Okta, • GCP, AWS, and Azure, • Android and iOS, • GitHub, • NGINX, • SQL, • TCP/IP, • DNS, • HTTP, • SMTP, • SAML and OpenID Connect, • TLS/SSL and PKI WHAT TO EXPECT IN THE INTERVIEW PROCESS • Screening call with our Recruiting Team, • Interview with Customer Success Manager, • Interviews with team members from Customer Success and Engineering, • Interview with Chief Customer Officer A FEW REASONS TO WORK WITH US • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations., • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software., • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world., • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development. In the United States, the starting base compensation range for this role is $130,000 - $155,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

At ___, we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you. Why this role We’re looking for a creative and highly motivated Senior Software Engineer to join our Applications team to help us streamline Evolver experience and maintain critical business functionality used to support owners and guests. In this role you will help plan and execute key initiatives while also supporting ongoing cross-functional operations. Whether it’s a new awesome feature or a bug fix, you will own your work and deliver the most effective and scalable solutions. You will work closely with our Product Team and other key business teams to design and implement world class solutions. The ideal candidate for this role is technically savvy, analytical, and process-oriented. You must anticipate and embrace the challenge of solving critical business problems in a fast-paced environment. We’re looking for someone who is a self-starter, willing to perform a variety of responsibilities and experienced working with cross-functional teams. This role is a technical leader that drives operational excellence on the team, enables teammates, and enhances the team holistically. This is a fantastic opportunity to get involved in the hospitality industry and have an immediate and meaningful impact. What you’ll do • Build and maintain our Sales and Service Clouds and integrations with upstream and downstream consumers in mind, • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in backend development tools and technologies, • Lead ecosystem-level design reviews, perform architecture reviews, and write technical documentation in collaboration with peers, • Drive improvements to system reliability, observability, monitoring, and testability, • Work directly with an Engineering and Product Manager(s) to clearly understand the problem being solved, • Collaborate with stakeholders from internal operations teams as well as external integration partners, • Effectively debug high complexity multi-system problems and come up with good-better-best solutions, • Execute on engineering and release priorities successfully through strong leadership and communication, • Drive code reviews and collaborate with other team members on coding standards and best practices, third-party integrations, and other backend development processes What makes you a great fit • 5+ years of development Experience, • Strong software engineering fundamentals, with a commitment to mentoring less experienced engineers., • Proven experience designing and documenting architecture, data models, and best practices, • Independent, proactive, and resourceful in identifying and resolving issues., • Skilled at giving and receiving constructive code review feedback., • Experience working in Agile development environments., • Strong debugging skills and a track record of finding creative solutions to complex problems., • Experience building custom tools or automations to improve efficiency., • Preferred/Nice to have, • Salesforce experience such as custom Apex scripts, Lightning Components and APIs., • Experience with Service Cloud Voice and Digital Engagement., • Experience with Git version control and repository management in Gitlab. Compensation For this role our salary range is $141,000 to $184,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Location All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again. How we reward Evolvers We’re intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team. We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every step of the way. • Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match., • Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage., • Health & Wellness: Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance., • Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you., • Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties., • Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact., • Connection: Employee Resource Groups celebrating our diverse communities at Evolve. How we work together With ___ as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self. Still curious about who we are and what we do? Read more about our business and our culture at ___. EEO At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions. If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.

We’re transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can’t find anywhere else. At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process. We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas. Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software. Rise8 is certified as___ with 100% of employees saying they love working here. • You want to make tomorrow better than today., • You enjoy daily decision making and real product delivery on a balanced team of product management, design, and engineering., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, pairing with team members, and inviting your clients to participate., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty and can lead the design effort to make better product decisions., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. The Department of Defense (DoD) SkillBridge internship program is for military service members transitioning from federal service to commercial industry only. For DoD SkillBridge participants, we offer a 40 hr/wk apprenticeship where you will work alongside one of our professionals on product or in business operations. Length: 120-180 days preferred Location: Remote or on-site (Tampa or LA) Product Roles: Cloud Infrastructure/Cloud Platform, Security, and Application Development Roles: Product Manager, UX Designer, Software Engineer, Cloud Engineer, Platform Engineer, Security Engineer/Security Analyst, Data Engineer/Data Scientist Business Operation Roles: Brand, Marketing, Sales, Administration, Executive Leadership • Currently on active duty and eligible for SkillBridge, • Possess a growth mindset., • Demonstrated grit, resilience, and determination to overcome obstacles and achieve goals., • Entry level experience or certifications for the role you are applying for. All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Job Description The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: • Independently lead day-to-day interactions with clients, • Act as the clients’ go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of customized service for the client, • Build the client’s ability to operate the InfoSum platform for more complex use cases, • Track performance and success of client’s data collaboration strategy to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in, and develop a plan for implementation of new use cases, • Initiate and lead discussions regarding renewal of contracts, with support from manager to establish appropriate commercials and achieve client senior leadership buy-in, • Align on success metrics with the client and build a shared plan to align resources and resolve barriers to growth, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Work closely with Solutions Engineering to design use cases to achieve client goals, and in identifying and resolving technical issues blocking customer operations, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology (4-6 years), ideally with exposure to a technology start-up environment, • Growing understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable track record of growing revenue within complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skill set to meet business priorities., • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Experience presenting and managing communications with senior leadership at brands, agencies and publishers, • Interest in and ability to represent and advocate for InfoSum’s core philosophy of privacy by default in your day to day interactions with clients, • A start-up attitude with a willingness to flex across roles to support peers in adjacent roles and fill gaps in service Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $85,000 to $98,000, plus benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs a Customer Success Manager, Global Strategic Brands you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these work streams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned global straetgic accounts, maintaining long-term executive and operational relationships., • Quarterback across work streams, coordinating with the Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support teams to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description ABOUT VILEBREQUIN Founded in St. Tropez in 1971, Vilebrequin is a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! The role of the Client Advisor at Vilebrequin is at the core of our brand as they continue to safeguard the growth and longevity of our brand through cultivating and strengthening client relationships. As a Client Advisor at Vilebrequin, you are tasked with understanding the mindset of the Vilebrequin brand and bringing it to life each day. As Brand Ambassadors, you help engage clients in the discovery of our heritage through storytelling and creating enthusiasm for the Vilebrequin collections. You will aid in transforming a customer’s store visit into a memorable luxury shopping experience. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Create a Welcoming Environment • Immediately welcome customers and proactively offer assistance., • Provide a dynamic service presence to each location., • Skilled at asking appropriate questions to identify a customer’s needs in order to effectively provide them with guidance., • Knowledgeable of store layout,current merchandise assortment, and ability to direct customers to the appropriate area., • Help foster a welcoming, fun, encouraging and energetic customer environment., • Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince., • Deliver luxury clienteling to provide the best customer experience, both in-store and digitally., • Study and communicate collection details while assisting clients., • Ensure the customer wish list is always current with customers being notified when product arrives., • Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate,Women’s Sales, and Top to Bottom by delivering top-tier customer service., • Adhere to all corporate customer service policies., • Demonstrate effective communication with customers, coworkers, and managers., • Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards., • Execute correct POS processes including proper cash handling and opening/closing the registers., • Adhere to all operational policies and procedures., • Safeguard company property, including key holding., • Maintain standards of cleanliness and organization., • Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment. Education: • High School Diploma/Equivalency Required., • Desire to work in a retail setting, with a focus on sales, • Passion for luxury product with an appreciation for design, • Entrepreneurial spirit, • A professional, welcoming character and presentation, • Ability to generate customer delight, • Client-oriented with an excellent sense of service quality (go the extra mile spirit), • Excellent communication skills, • Strong attention to detail, • “Win together” mentality, • Ability to work autonomously, • Strong problem-solving skills, • Displays strong organizational skills and follow-through, • Technologically savvy Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently, • Bending/stooping/kneeling required-frequently, • Climbing ladders – occasionally We offer a comprehensive range of benefits to our valued associates: • A generous employee discount, • Medical, Dental, and Vision insurance, • Paid vacations (16 days a year) and holidays, • A 401k plan with an employer contribution, • Weekly Sales Bonus Structure, • Mental Wellness Apps (Headspace) The compensation for this position is $21-$22 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion,sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job DescriptionRole Overview The Customer Success Manager (CSM) owns the end-to-end customer relationship after sale. You'll ensure customers onboard smoothly, adopt the platform, and achieve measurable outcomes. You'll be a trusted partner to customer leaders and a strong internal advocateworking closely with Sales, Product, and Operations to drive retention, expansion, and long-term partnerships. This is a good fit for someone who thrives in ambiguity, enjoys wearing multiple hats, and is motivated by helping customers succeed. What You'll DoCustomer Partnership & Engagement * Serve as the primary point of contact for a portfolio of customers * Build strong relationships with customer leadership and frontline operational teams * Represent the company to customers and act as the voice of the customer internally * Maintain regular, proactive communication to ensure trust, alignment, and satisfaction Customer Reviews & Value Delivery * Lead bi-weekly and monthly customer meetings covering: * Onboarding and implementation progress * Product usage, success metrics, and KPIs * Feedback, risks, and open issues * Use data and customer health indicators to deliver insights and recommendations that improve adoption and outcomes Risk Management & Issue Resolution * Identify risks early and take action before they become escalations * Triage and coordinate issue resolution across internal teams * Ensure clear communication, fast follow-through, and documented closure Cross-Functional Collaboration * Partner with Sales on pilots, renewals, and expansion opportunities * Share customer insights with Product to inform roadmap and improvements * Collaborate with Product and Engineering on testing, troubleshooting, and operational workflows Onboarding & Training * Lead onboarding in partnership with customer teams and internal Sales/Product stakeholders * Train end usersincluding platform users and older adultsso they feel confident using the product * Ensure customers are enabled with the right materials, workflows, and best practices What We're Looking ForExperience * 5+ years in Customer Success, Account Management, or a similar customer-facing role * Experience working with enterprise customers (healthcare experience preferred) * Experience managing a large book of business (100+ accounts) * Experience working with technology or SaaS products * Comfort operating in fast-changing, startup-style environments * Bachelor's degree required Skills & Attributes * Strong communication, relationship-building, and stakeholder management * Comfortable working with KPIs, dashboards, and customer health metrics * Strong presentation and facilitation skills * Highly organized with sharp attention to detail * Able to juggle multiple priorities without dropping the ball * Proactive, solutions-oriented, and self-motivated * Fast learner with a continuous improvement mindset * Comfortable using AI tools to improve productivity and daily workflows Why This Role Matters * You'll directly impact customer outcomes, retention, and expansion * You'll help define what great customer partnership looks like as the company scales * You'll influence product direction by consistently bringing customer insights to the table Compensation & Benefits * $70,000$80,000 base salary * Equity * Medical, dental, and vision coverage * Fully remote work environment * Unlimited PTO * Growth opportunities as the company scales * Options to work hybrid from the NYC office

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!