164 Best customer service amazon Jobs in Bayonne, New Jersey (December 2025)

Director of Brand Marketing + Communications

26 days ago

New York

Job DescriptionCompany Description: (MALIN+GOETZ) is a fast-growing, 18-year-old, founder-based gender-neutral beauty and lifestyle business based in New York City. We operate 13 flagship apothecaries in NYC, LA, London and Hong Kong; along with an expanding presence online through . Additionally, the brand is listed internationally with 600+ high-end accounts across five continents, including Space NK, Selfridges, Liberty, Nordstrom, Lane Crawford and Sephora; and amenity partners that include 5* hotels, spas and concept gyms. Our company champions three values: humanity, empathy + fight, and these values are embedded into everything we do. We foster employees to represent these values in all aspects of their work. Position Summary: The director of brand marketing + communications is responsible for shaping and leading the brand’s storytelling across all consumer touchpoints. this role defines the strategic direction for marketing, communications, and community engagement—translating brand vision into integrated campaigns that drive awareness, affinity, and growth. The role requires working cross-functionally with product innovation, digital/e-commerce, creative, retail, and global marketing to ensure consistent, elevated brand presence across all channels and regions. they oversee brand strategy, content, social media, influencer and pr initiatives, and experiential activations—balancing creativity with business impact. This senior leader serves as both a strategic thinker and hands-on executor, fostering collaboration, innovation, and excellence across internal teams and external partners to strengthen brand equity and connection with consumers worldwide. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Global Media Strategy + Communications. • Build and own a strategic and cohesive communications plan with a focus on authentic storytelling to drive awareness, consideration and deliver measurable business impact. partner with creative teams to ensure relevant content is developed to support this plan., • Own pr, social, influencer, and cultural partnerships to amplify visibility, credibility, community engagement, and brand heat across categories. Partner with the e-commerce team to ensure email, sms, paid social and any affiliate campaigns are aligned with the communications plan., • Own the relationship with global & north american agencies and gatekeep the quality of inputs and outputs. manage and optimize the global marketing and north america activation budgets to maximize roi.Integrated Campaigns & Activation., • Lead the 360°ree; global brand strategy. focus on winning in north america with campaigns across owned, paid, earned, experiential, dtc, and amazon—delivering creative excellence, consistent consumer experiences, and measurable business impact., • Drive cohesive big idea full-funnel storytelling by partnering cross-functionally (creative, digital, pr, retail) and manage global agencies to produce breakthrough, culturally resonant work., • Define, track, and report global brand kpis—including awareness, reach, roi—ensuring campaigns meet milestones, deliver sell-in assets, and achieve measurable results. partner with the north american teams to gather market insights, feedback to improve and optimize campaigns over time.Key contributor to Product Innovation & Portfolio strategy., • Contribute to the innovation pipeline and partner with the product development team to identify innovation opportunities that deepen engagement and expand category reach., • Lead, inspire, and develop a high-performing team that is focused on driving awareness and consideration both in the digital space (social, pr, media) and the physical space (wholesale, pop-ups, owned stores)., • Foster a culture of collaboration, innovation, quality and accountability across global and regional teams., • Champion cross-functional alignment with product, sales, creative, pr, social, collaborators, and partnerships to ensure brand coherence and commercial success.Competencies: To perform the job successfully, an individual should demonstrate the following., • Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals., • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods., • Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery., • Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities., • Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Education/Experience: • Extensive brand marketing experience: 8–12+ years leading global or regional brand strategy, campaigns, and multi-disciplinary marketing teams in beauty, lifestyle, or cpg., • Strategic & data-driven: strong skills in consumer insight, brand positioning, kpi measurement, roi analysis, and long-term brand planning., • Global & cross-functional leadership: proven ability to collaborate with international teams, manage agencies, and execute integrated, culturally relevant campaigns., • Storytelling & communication expertise: ability to define brand voice, purpose, and visual identity; skilled in pr, influencer, and cultural activations., • Omnichannel execution: experience launching global go-to-market strategies across retail, dtc, e-commerce, and digital channels with budget oversight., • The estimated salary range for this position is $120,000 to $160,000., • The New York corporate office is hybrid (3 days in-office, 2 days work from home)., • Dog-friendly office environment., • Full-time employees are eligible for medical, dental, and vision insurance, employer paid life insurance, 401k plan, pre-tax commuter benefits, quarterly gratis, employee discount, long-term and short-term disability leave, and much more. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: MS Office Supervisory Responsibilities: Manages subordinate employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. (MALIN+GOETZ) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. Powered by JazzHR 81iFFheKYX

Customer service amazon jobs in Bayonne, New JerseyCreate job alerts

Popular jobs searches in Bayonne, New Jersey

Popular customer service amazon jobs locations