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  • Security Officer
    Security Officer
    24 days ago
    $29.12 hourly
    Full-time
    Manhattan, New York

    Security and Safety Supervisor - Night Shift New York Law School (NYLS), located in the heart of Tribeca, seeks a Security and Safety Supervisor for the night shift of 11:00 p.m. – 7:00 a.m. The Security Supervisor, under the supervision of the Manager of Security and Life Safety and the Vice President of Security and Community Affairs, will be responsible for training, supervising, and leading a security team of three to 10 security officers at our multi-building campus site during a tour of duty, along with a wide range of security and fire life safety tasks. Responsibilities: • Enforce security, safety, and fire prevention guidelines while preventing theft and damage to law school and community property throughout the campus., • Report any security, safety, or maintenance deficiencies to the appropriate personnel and/or department during each tour of duty., • Write detailed incident reports and/or other security-related reports., • Communicate with law school personnel using handheld radio, email, and mobile technologies such as a cellular phone and/or a tablet device. Serve as a liaison to faculty, staff, and students when performing duties., • Conduct daily, weekly, and monthly tests of security and life safety equipment and communications equipment., • Ensure staff always maintain cleanliness and orderliness at security posts and locker rooms., • Respond to and resolve security and life safety issues or problems as they occur., • Provide back-up relief and assist other security officers as needed., • Respond and serve as the incident command for all school emergencies according to security and safety guidelines while on duty, and provide standard first aid and/or CPR if needed., • Assist city, state, or federal law enforcement personnel to the extent possible within the limits of Security Officers' authority and the law., • When serving as the on-duty Fire Life Safety Director (FLSD), monitor all fire alarm systems, implement the evacuation plan following an alarm condition, conduct required tests, update records as required by law, coordinate with the fire safety team, and train Building Evacuation Supervisors., • Help to support the law school’s emergency preparedness activities and contribute suggestions and recommendations for resolving operational issues and/or problems., • Exercise first-level supervision of a security team consisting of law school and contract security personnel at multiple physical sites during each tour of duty, ensuring each officer is in proper uniform, and resolving work problems., • Conduct security briefings with security staff to highlight the day’s activities, security issues, etc., assigning breaks and mealtimes, and delegating tasks to security personnel for each tour of duty., • Ensure security staff adhere to all departmental policies, procedures, and guidelines. Ensure staff are providing excellent customer service to members of the law school community., • Monitor security staff conducting roving patrols by foot inside and outside of law school facilities., • Ensure security staff conduct thorough investigations of all complaints of disturbance, accidents, infractions, and criminal activity occurring on campus and undertake appropriate action or response., • Review, analyse, and evaluate reports and records, discuss reports with security staff to ensure accuracy and completeness, and assist security staff in writing reports., • Maintain the daily and weekly work schedule as changes occur and find replacement coverage when scheduling gaps occur., • Review and submit your NYLS timecards every week., • Conduct and aid in training programs, communicate job expectations, and coach staff in daily security operations campus-wide., • Enforce departmental policies and procedures, administer disciplinary actions to staff in collaboration with the Manager of Security and Life Safety when approved., • Advise security staff of new / revised security and safety policies and procedures to provide quality control., • Perform additional security and life safety-related duties as assigned by the Manager of Security and Life Safety and Vice President of Security and Community Affairs. Education and Experience Requirements • Associate’s degree from an accredited college or university, or one (1) year of relevant work experience in security, law enforcement, military, or emergency management, and 30 college credits., • 8-Hour pre-assignment certificate from an approved New York State Division of Licensing Services Security Guard School., • 16-Hour on-the-job (OTJ) certificate from an approved New York State Division of Licensing Services Security Guard School within 90 days of employment., • Ability to obtain and maintain a NYS Security Guard License and First Aid and CPR/AED Certification within six months of employment, and a New York City Fire Life Safety Director Certificate of Fitness within one year of employment. Ability to obtain and maintain a FDNY Fire Watch Certificate of Fitness within six months of employment., • Proficiency using handheld radio, cellular phone, and/or tablet devices, and standard desktop computer applications such as Microsoft Word, Excel, and Outlook., • Excellent interpersonal skills and experience communicating and working with others in a customer service and/or public safety environment., • Experience and/or ability to detect security and life safety problems and report information to the appropriate personnel., • Strong analytical and organizational skills with the ability to multitask and keep track of many different assignments at once., • Ability to write, speak, and understand English sufficiently to receive and understand detailed information and experience writing detailed reports and correspondence, provide instruction, and communicate information effectively., • Physically capable of responding quickly and appropriately to emergencies and of standing, sitting, and/or bending knees for extended periods of time to be extremely mobile., • Flexibility to work outside regularly scheduled work hours (including weekends and holidays) as required, and ability to adapt physically and psychologically to the changing needs and priorities of the Office of Security and Life Safety and the Law School. Preferred Qualifications: • Bachelor’s degree from an accredited college or university, or two (2) years of relevant work experience in security, law enforcement, military, or emergency management, and 60 college credits., • New York State Security Guard License and/or New York State Peace Officer License, New York City Fire Life Safety Director Certificate of Fitness, New York City Fire Watch Certificate of Fitness, and First Aid and CPR/AED certification., • Previous experience working in public safety at a school or college., • Previous experience training and/or leading/supervising security staff, and experience in taking initiative with little or no supervision., • Knowledge of emergency management and incident command principles., • FEMA professional development series (PDS) certificate, ICS-100-200. Compensation: This position offers an hourly rate of $29.12 and an annual salary of $56,784.00. Compensation includes a competitive benefits package.

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  • Assistant Manager
    Assistant Manager
    25 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Assistant Manager
    Assistant Manager
    1 month ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • CDL Class B Driver
    CDL Class B Driver
    1 month ago
    $23–$27 hourly
    Full-time
    Woodside, Queens

    Job Summary With 17 years of success behind us, Frensco Building Products is looking for a responsible, reliable, and punctual full-time local Class B CDL Driver. The Delivery Driver is responsible for the safe and timely delivery of pre-sold products. The Delivery Driver must understand all company policies and procedures of said delivery. The Delivery Driver should have familiarity with the 5 Boroughs of New York City. This position reports directly to the Warehouse Manager or Director of Operations. Join Frensco Building Products where we provide opportunity, commitment, caring and respect, and strive to be better each day. Apply today! Delivery Driver Responsibilities & Duties: • Professionalism, • Industry Leading Customer Service, • Vehicle and Department of Transportation (DOT), • Follow Safety Policies & Procedures, • Daily pre and post safety checks & inspections of delivery vehicle, • Perform routine maintenance of assigned vehicle (i.e., check fluids, lights, etc.), • Load and Unload, • Safely load and unload vehicle with designated products, • Securing the vehicle, equipment, and product inventory, • Limit movement of product on flatbed, • Obtain appropriate signatures from customers to verify receipts of delivered products., • Ability to lift and maneuver a minimum of 100 pounds for delivery of items., • Repetitive heavy lifting, bending, pulling, and pushing., • Minimize Breakage Delivery Driver (Class B) Qualifications & Requirements: • Must be eligible to work in the United States, • Must possess and maintain a Commercial Class B Driver’s License, • Experience with Manual & Automatic transmissions., • Responsible for daily paperwork and proper completion of all company documents, • Ability to communicate effectively with customers in a professional manner., • Ability to maintain the highest level of customer service in all aspects of the job., • Knowledge of company objectives, • Comfortable in a fast-paced dynamic environment, • Understands the importance of detail and accuracy., • Ability to work well in a team environment and is always willing to assist others., • Ability to anticipate and solve practical problems or resolve issues. Development of Delivery Drivers: • Product Knowledge – Must understand the entire company portfolio or willing to learn. Certificates, Licenses, Registrations: • Class B CDL, • 2 years driving experience, • Driving record must remain free of significant violations and meet company policies and standards., • Drivers must maintain a valid DOT medical certification. Education and Experience: • Safety First Attitude, With a Proven Driving Record, • High School Diploma or GED required. Job Type: • Full-Time Salary: • Based on Experience

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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    $19–$22 hourly
    Part-time
    Park Slope, Brooklyn

    IMANI HOUSE (IHI) seeks an Administrative Assistant for our HQ Office (and possibly after school program) located in Park Slope, Brooklyn, New York. A strong candidate has experience, learns quickly, is friendly and of course, hard-working. This person understands the challenges of working in a busy, productive, and friendly program, supporting the afterschool in an administrative capacity. There is opportunity for advancement, learning new skills, and working with a great team. NOTE: This is a part-time position; 15-20 hours a week. Salary Is Based On Experience. If you are organized, have advanced computer skills, keen analytical skills, administrative skills, and a strong ability to multi-task and learn quickly, APPLY. There Are Great Opportunities for Advancement ................. APPLICANTS MUST SUBMIT A RESUME AND COVER LETTER................. POSITION DESCRIPTION - The Office Administrative Assistant will: Work in an assistant capacity (a variety of tasks that require skills listed above) Input data into the DYCD system (previous knowledge is a PLUS) Do general administrative duties to support the office and/or after-school day-to-day Oversee time card entries, payroll and other DATA ENTRY Inventory oversight Work alongside a busy Executive Director, Program Director, maintain calendars, appointments and parent outreach, work with current Administrative Staff Support student enrollment and data entry Other.... QUALIFICATIONS: Capable with over 2-years administrative experience, Associate's required Energetic, and seeking advancement Proficiency in Microsoft Office Suite, Google Suite, and/or other relevant software programs Must be Professional, Friendly, Energetic, Creative, Caring, and Patient Knowledge of clerical tasks such as data entry, filing, and record keeping Strong customer service skills and phone etiquette Very good computer application, writing, and social media skills Detail-oriented with good organizational skills, must be willing to learn Very good communication (written and verbal) skills required Organized and familiar with office procedures and requirements Reliable, punctual, honest, analytical and cooperative Able to multitask, working independently and in a team Concerned about improving the lives of marginalized youth, women and families .....................Don't forget to submit a cover letter and resume. Please no faxes, calls or drop-ins..................... Job Type: Part-time Pay: $19.00 - $22.00 per hour Benefits: Employee assistance program Application Question(s): 1) Have you included a cover letter and resume? *BOTH are required 2) Have you ever worked in a DYCD/City program? 3) Are you interested in elevation within the company? 4) What makes you the best candidate for this position? Education: Associate (Required) Experience: Administrative: 2 years (Required) Microsoft Office: 2 years (Required) Microsoft Excel: 1 year (Required) Data Entry: 1 year (Required) Work Location: In person

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  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    2 months ago
    $13–$25 hourly
    Full-time
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 1. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 1. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene., • Experience: Proven marketing management experience, ideally within hospitality or luxury brands in NYC, required. II. Departmental Management & Specialists 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 1. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 1. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training., • Experience: Sommelier certification (CMS, WSET, etc.) and fine dining experience strongly preferred. III. Service & Bar Staff 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 1. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 1. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 1. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 1. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 1. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 1. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 1. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided., • Experience: No experience necessary, but prior restaurant experience is a plus; positive attitude and willingness to learn are most important. IV. Support & Administration 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates., • Experience: Proven experience managing social media accounts for a business (preferably hospitality/lifestyle) required; basic web/design skills are a plus. Back of House (BOH) / Culinary Team Positions: 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 1. Sous Chef • Assists Executive Chef in daily kitchen management. 1. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 1. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 1. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 1. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 1. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 1. Dessert Chef Responsible for the dessert menu execution, including preparation, plating, station management, and quality control. 9.Appetizer Chef • Prepares and plates all cold dishes, salads, and appetizers. 10.Kitchen Assistant / Plater • Primarily assists chefs with plating and presentation, ensures smooth transfer of dishes from stations to the pass; performs basic kitchen support tasks, assists with prep. (This role incorporates the former Kitchen Assistant/Apprentice function). 11.Dishwasher • Responsible for cleaning, sanitizing, and storing all dishes, cookware; maintaining cleanliness and hygiene in kitchen areas. If you are passionate about hospitality and believe you have the skills and enthusiasm to contribute to our team at Quan Ju De Fifth Avenue, we would love to hear from you. Job Types: Full-time, Part-time, Contract Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • National Distribution Manager
    National Distribution Manager
    13 hours ago
    $80000–$90000 yearly
    Full-time
    Moonachie

    Reports to: Director of Distribution With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The National Distribution Manager is responsible for overseeing end-to-end distribution operations ensuring timely, cost-effective, and compliant movement of goods from manufacturing and co-packing facilities to customers, distribution centers, and Franchise partners. This role leads to distribution strategy, 3PL management, and continuous improvement initiatives while maintaining the highest standards of food safety, quality, and service. The role partners cross-functionally with Procurement, Manufacturing, Quality, and Finance to support service level targets, cost controls, and growth initiatives. KNOWLEDGE AND RESPONSIBILITIES Freight & Transportation Management • Lead all inbound and outbound transportation activities, including TL, LTL, drayage, and refrigerated freight, • Manage relationships with 3PLs, carriers, and freight brokers, • Negotiate carrier contracts, rates, and service-level agreements to meet cost and service objectives, • Monitor freight spending, lane performance, accessorial, and carrier compliance, • Develop contingency plans for capacity constraints, weather disruptions, and peak seasons, • Collaborate with transportation and logistics teams to optimize outbound and inter-facility shipments, • Support distribution network design, including DC footprint, capacity planning, and lane optimization, • Identify cost-reduction opportunities while maintaining service and product integrity Food Safety, Quality & Compliance • Ensure compliance with FDA, USDA, and customer requirements, • Maintain cold-chain integrity and temperature control standards throughout transportation and storage, • Lead root cause analysis for freight-related quality issues and corrective actions Cost Control & Continuous Improvement • Assist with transportation and distribution budgets, forecasts, and KPIs, • Drive continuous improvement initiatives to reduce freight costs, damages, and lead times, • Implement routing guides, mode optimization, and network design improvements, • Track and report metrics such as freight cost and damage rates Systems & Analytics • Lead the use and optimization of TMS, WMS, ERP, and freight audit/payment systems, • Analyze data to identify trends, risks, and opportunities for improvement, • Support system implementations, integrations, and upgrades Leadership & Cross-Functional Collaboration • Support and develop a team of logistics and distribution professionals, • Establish performance goals, coaching, and succession planning, • Partner with Quality Control, Operations and Finance to support customer requirements and margin goals, • Act as escalation point for service failures and customer-impacting issues, • Other duties, as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in supply chain, or related field, • At least 5+ years of progressive experience in frozen food distribution or cold-chain logistics, • At least 5+ years managing multi-site, multi-region distribution operations, • Deep knowledge of frozen cold-chain requirements and global food safety regulations, • Experience with global trade compliance and customs processes, • Advanced WMS and ERP experience (SAP, Oracle, Manhattan, Blue Yonder, NetSuite), • International logistics and trade compliance, • Operational excellence on a scale, • Financial and cost-to-serve optimization, • Strong people leadership across cultures, • Risk management and resilience planning, • Regular presence in frozen warehouse environments (freezer conditions), • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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