Customer service supervisor jobs in Bayonne, New Jersey - Page 8Create job alerts

Job Description Essential Duties: The Plumbing Lead (Foreman), motivates, monitors, and supervises a team of Plumbers to ensure they produce quality work. This position also provides technical guidance regarding the installation, maintenance, modification, and repair of all aspects of plumbing systems and equipment • Has advanced knowledge in plumbing/sprinkler systems and NYC DOB codes, • Oversees one jobsite at a time with a crew of at least four (4) people and a lead mechanic, • Can accurately order materials daily, in a timely manner, based on blueprints and/or scope of work provided, • Can plan workflow step-by-step based off blueprints, • Ensure job site is running on time and efficiently, • Ensures worksites are clean, organized, and safe, • Ensures employees are following safety procedures, guidelines, and reports when an employee fails to adhere to P&P, • Addresses employee performance when corrective actions are necessary, • Ensures everyone on jobsite is using their time efficiently, • Communicates to the supervisor any issues regarding employees, scope of work, general contractor, etc., • Communicates daily with GC’s onsite manager, • Perform other duties as assigned Knowledge, Skills and Abilities: • Able to accurately read and understand blueprints, • Able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames, • Excellent verbal and written communication skills, including ability to effectively communicate with employees and general contractors, • Must have OSHA 62, F60 and G60, Limited Gas certifications, • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service, • Able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions, • Ability to work independently and carry-out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Must be able to lift and carry up to 80 lbs Company DescriptionWe are a well-established and rapidly growing licensed plumbing and heating company.We are a well-established and rapidly growing licensed plumbing and heating company.

Job Description Job type: Contractor Mission Statement: Here at "Pearl Shine Cleaners" our mission is to provide the highest quality of cleaning services within the state of New York, by providing the industries most elevated level of client satisfaction available. We are dedicated to pursuing every clients objective of a clean, disinfected, healthy environment. Job Description: Pearl Shine Cleaning services has several openings for experienced, reliable Residential, Office, Commercial, Maintenance, and Janitorial Cleaners. We are seeking candidates with an excellent track record of cleaning service and superior customer service experience. Our company serves a wide variety of of neighborhoods and communities. We offer a wide range of packages and cleaning services to all clients, therefore the workload is always subject to change. How ever we do have consistent work available for the ideal applicant. New York state is a high demand setting, We have a very high expectation of every single person including ourselves. You provide your availability and we provide the jobs. Salary: 60% of bookings, equivalent to $35- $50 per hour, Equivalent to $900- $1200 per week. Possibly more. Requirements: • Whether the job is Residential, commercial, office or post construction you are required to complete all basic standard and/ or deep cleanings in and around homes, facilities and office buildings., • Handling all furniture and appliances carefully, • Providing clients with high quality hospitality and comfort, • Fulfilling all obligations based on the package each client has selected, • Willingness to maintain confidentiality, • Willing to be a team player, when conducting cleanings in larger settings, • Responding immediately to customer complaints or inquires and report to supervisor., • Notifying clients of any accidents or problems while rendering services., • Sweeping, mopping, dusting, washing floors, toilets, showers, tubs, garages, windows, blinds, ceiling fans, walls, doors, counters and baseboards., • Vacuuming carpets, and upholstery and any other dusty surfaces., • Cleaning all surfaces in bathroom and kitchen, washing dishes, cleaning inside of fridge, cleaning stove, cleaning inside cabinets., • Making bed, and fluffing pillows, • Organizing all desired by clients, • Scrubbing, disinfecting and sanitizing all relevant surfaces, • Restocking all supplies, • Emptying trash bins, • Must have 1+ years of professional paid cleaning experience, • 3 Professional and personal references, • Excellent Verbal Communication, • Outstanding customer service, • Advanced knowledge of cleaning products, services, implementations, and practices, • Must have a reliable form of transportation, Must be willing to travel., • Has or willing to purchase necessary cleaning supplies to fulfill all job services., • Has or willing to obtain business liability insurance. Company DescriptionPearl Shine Cleaning services has several openings for experienced, reliable residential, office, and commercial cleaners. we are seeking candidates with an excellent track record of cleaning service and superior customer service experience. Our company serves a wide variety of of neighborhoods and communities. We offer a wide range of packages and cleaning services to all clients, therefore the workload is always subject to change. How ever we do have consistent work available for the ideal applicant. You provide your availability and we provide the jobs. New York is a high demand setting, We have a very high expectation of every single person including ourselves. Additionally we provide a highly competitive pay rate.Pearl Shine Cleaning services has several openings for experienced, reliable residential, office, and commercial cleaners. we are seeking candidates with an excellent track record of cleaning service and superior customer service experience. Our company serves a wide variety of of neighborhoods and communities. We offer a wide range of packages and cleaning services to all clients, therefore the workload is always subject to change. How ever we do have consistent work available for the ideal applicant. \r\nYou provide your availability and we provide the jobs. New York is a high demand setting, We have a very high expectation of every single person including ourselves. Additionally we provide a highly competitive pay rate.

Job Description Home care organization is currently seeking a Supervisor to join their team. Qualifications: Bachelor's Degree in a health/human services or related field or License as a Registered Nurse, with at least 2 years of case management or other relevant experience; or a Masters with one year relevant experience. Experience working with human service systems supporting children and families with long term, chronic health conditions or developmental disabilities. Job Responsibilities Customer Service o Coordinate service for 15 to 20 people and conduct monthly visits o Compile documentation (IEP, psych, social, medical, etc.) necessary to coordinate enrollment and secure services on behalf of the client, maintaining ongoing Medicaid, program and service eligibility o Identify service needs, issues and concerns and proactively follow-up o Collaborate with families, professionals and other involved parties to develop a comprehensive plan of care, completing ongoing timely Reassessments o Communicate in writing or by telephone with providers and families to resolve issues, secure services or advocate for change o Return telephone calls and emails promptly o Visit with client and or guardian (care givers) in the program as prescribed by programmatic regulation or at the request of the family o Advocate for services as requested by family o Establish availability to accommodate the families o Acquire knowledge and recall of families being served o Develop well written, comprehensive case notes and service plans o Act as liaison between client/family & Medicaid, LDSS, SSA, school, providers, etc. Record Management/Regulatory Compliance o Demonstrate command of regulatory requirements through timely and accurate completion of required paperwork o Maintain neat and presentable case records for each person served o File essential documents according to table of contents o Maintain ongoing case note entries for each event, conversation or meeting that occurs on behalf of a client. Ensure all billing standards are met. o Draft updated plan documents at least every 6 months for each client with more frequent updates as needed. Complete comprehensive assessments. Internal Reporting o Submit accurate and complete billing sheets, disposition logs, site visit schedules, rental requests, and expense reports to your supervisor on time o Complete time sheets accurately based on time of arrival, departure, lunch break and site visit leave o Complete time-off requests in advance to ensure prior supervisory approval o Submit billing to Supervisor & Director of Programs 2x a month for each client Administrative o Understand and follow all SKIP and program-related policies and procedures. o Demonstrate strong written and verbal communication skills. o Team-oriented and able to work well other team members and with various other internal and external personnel. o Attend regular staff meetings and participate in bi-weekly supervision o Attend external training opportunities as scheduled o Ensure all work efforts and activities completed on behalf of families are case noted, entered in electronic record system and filed daily o Achieve satisfactory billing/documentation and overall program compliance o Maintain audit ready, neatly kept records o Complete appropriate reports for Supervisors, Director and others as requested o Report changes of address, phone number or program designation updates o Demonstrate knowledge of all SKIP services and programs o Demonstrate knowledge of programs and services available to assist population o Maintain CANS-NY certification. o Satisfy ongoing training requirements. Effectively work within Health Commerce System, Uniform Assessment System (UAS), MAPP-Health Home Tracking System, Health Home Care Management electronic health record systems, using various other health information technology as required. Complete additional CAH, Health Home and agency-specific trainings as needed. o Ensure client confidentiality and privacy is maintained.

Job Description Client Services Supervisor Job Qualification: Ability to lead a team of staff and backfills. Possess the willingness to learn all aspects of the job. Self-Motivator. Communicate clearly and effectively (verbal and writing). Ability to go above and beyond when necessary. Must be organized and detail oriented. Able to multi-task and handle high volume of both internal and external guests. Must have strong customer service skills. Must be computer savvy. Job Description: • Manage a team and oversee the day-to-day operation in the Lobby Concierge department and assist Site Messenger Lead with the messenger center operation when needed., • Execute all functions of the Client Service Associate., • Ensure Policies and procedures are always being followed and enforced., • Ensure that everyone provides tenants and visitors with high level customer service., • Familiarize oneself with internal service departments such as the Building Office, Security Department, Delivery locations etc., • Follow up on employee requests and make sure they are carried out in their entirety; eagerness to learn new information and adapt to changes as they arise., • Manage the team's schedule and time off., • Arrange coverage when there is a call-out or schedule Pay Time Off (PTO)., • Ensure employee's timecard is accurate and approved by end of day on Fridays., • Train and coach new staff and backfill., • Counsel employees when necessary and keep record of event., • Issue warnings to employee when necessary., • Maintain good communication with Team, Manager and Building office., • Responsible for all Brookfield and SPS documentation and procedures., • Provide Quarterly reports / QBR to Manager on Visitor Center and Messenger., • Coordinate team's schedule and request floater when someone is out., • Arrange coverage for after-hours tenant event., • Execute tenant related requests and inquiries., • Liaison between Tenant and Visitors., • Update the ops manual and continuity plan as needed., • Ensure all backfills and new hire signs off on the Rule of Conduct, Call out and PTO request sheet., • Provide feedback on Backfills to FSS coordinators., • Order uniforms for new hire after 90 days., • Keep uniform clean during the shift; making sure you submit items for cleaning on a specific day of the week for pick-up; Inform the dry-cleaning vendor of any issue with uniforms (Ex. Missing buttons)., • Keep track of weekly uniform dry cleaning., • Execute yearly performance review., • Provide coverage for building management office reception as needed., • Report all injury incident to Building Office and SPS management., • VIP Greeter- Required to greet VIP visitors and expedite their process through the turnstiles. Competencies: • Results-oriented., • Driven by client satisfaction., • Strong integrity, solid business ethics., • Excellent presentation and interpersonal skills., • Excellent English written and oral communication skills., • Expert in customer service skills, professional attitude and appearance., • High School Diploma (or equivalent) required. Bachelor's Degree or higher preferred., • Minimum of 3+ years of experience in high level relationship building and operational management., • Previous management/ supervisor experience overseeing 5-10 employees., • Ability to build business relationships and interact effectively with "C" level executives., • Solid understanding of selling skills., • Exceptional computer skills., • Industry related experience a plus., • Driven by client satisfaction, with proven track record of diplomacy and ownership., • Strong integrity, solid business ethics., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$24—$25 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job DescriptionThe Sales Director is responsible for meeting or exceeding sales targets and growing revenue for all products and services within one or several customer segments and for one or more teams. They coach managers and in conjunction with managers’ help develop high performing employees. Manage departmental budget. Establishes strategic initiatives and projects together with direct supervisor. Typically possesses 7 years’ experience managing a sales team with a background in selling into Financial Services firms.Your Next Challenge: • Coaches Sales Managers to ensure employees perform against relevant key performance indicators., • Supports team members to meet or exceed annual sales targets., • Leads the development of new business plans to meet clients’ needs and maximize business opportunities., • Identifies and develops high performing employees and effectively coach those in need of improvement., • Trains team members on selling techniques including relationship building at the appropriate levels., • Manages department budget and make adjustments when necessary., • Monitors current conditions and trends amongst clients and the Financial Services sector and adjusts priorities accordingly., • Establishes strategic initiatives and projects together direct supervisor., • Works cross-functionally with key partners, especially in marketing, product, finance, technology, legal and sales operations., • Coordinates the completion of accurate, relevant sales reports to senior management on a timely basis.What You'll Need:, • Desired 12 years relevant and/or management experience in this field with a background in the Financial Services industry., • Advanced knowledge of coaching, motivating and managing a team. Demonstrated ability to set targets and KPIs, establish expectations, hold people accountable, recognize and rewards employees to keep motivation and retention of quality employees high., • Industry knowledge and experience required., • Strong interpersonal, organizational, and communication skills., • Ability to build rapport with client contacts and long term relationships. Understand their business direction; understand medium to long term goals., • Ability to present solutions, persuade, negotiate and close a sale., • Strong customer service and communication skills and the ability to build and maintain relationships via telephone., • Ability to work to deadlines and thrive in a sales environment., • Ability to be agile, remain focused and make smart decisions in a rapidly changing, often ambiguous environment., • Advanced computer literacy of all MS Office, CRM or Salesforce, web technologies, and other relevant software applications., • Relevant advance level degree preferred.Management Competencies:, • Decision Making/Judgment, • Leadership, • Organizational Savvy, • Planning

Job Description From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $19-$20 hourly. What You’ll Do • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service., • Assist with inventory and stock management, • Ensure maximization of storage and capacity in all product and supply categories, • Assist with the investigation and rectification of inventory discrepancies, • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts, • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes, • Have proper understanding of BOH/FOH IT systems, including POS transaction, • Meet store and metric goals, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Support role is full-time and requires 32-40 hours per week. Benefits • Clothing Allowance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR geVb6mDFHe

Job Description Position: Customer Service Representative Location: Jersey City, NJ Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Jersey City, NJ. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary). Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly. Opportunity to lead and shape the growth of a key store location. Collaborative, innovative, and growth-oriented environment. Whizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description SEIU 32BJ Training Fund Miami, Florida Customer Service Instructor The 32BJ Training Fund is seeking qualified candidates from the Miami metropolitan area for a part-time Customer Service instructor position. About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the Miami/Ft. Lauderdale area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we’re looking for: • Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings., • Plan and implement lesson plans that are aligned to the program curriculum and incorporate the provided educational materials., • Teach course content using a student-centered teaching approach., • Maintain and submit records of attendance., • Maintain ongoing communication with supervisor., • Experience teaching or training in customer service or related fields., • Knowledge of customer service principles and best practices., • Experience working in service industries such as property management, airports, hospitality, or retail., • Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds., • Ability to use digital platforms to instruct, communicate, and record program data., • Record of completed COVID-19 vaccine or confirmed medical/religious exemption., • $50 per teaching hour, • Paid preparation time, • Paid in-house training, coaching, and professional development opportunities

Job Description From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $19-20 hourly. What You’ll Do • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service., • Assist with inventory and stock management, • Ensure maximization of storage and capacity in all product and supply categories, • Assist with the investigation and rectification of inventory discrepancies, • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts, • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes, • Have proper understanding of BOH/FOH IT systems, including POS transaction, • Meet store and metric goals, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Support role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided. Benefits • Clothing Allowance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR UxIaZsqMAa

Job DescriptionDescription: POSITION SUMMARY: The Welcome Center Associate is responsible for being the front line person of the Welcome Center for the branch. Primary responsibilities include greeting, assisting members, answering phone calls, providing accurate information to all inquiries in a friendly and professional manner, promoting, selling, and registering membership, events and programs, money transactions, file documentation and providing administrative support to the Branch Executive Director. Must ensure a high-level of service with a commitment to improving lives and have a cause-driven focus. The Welcome Center is the main hub of the branch, therefore, the position will serve as the center of communication and assistance for the overall business operations and member service functions all within the policies and guidelines of the YMCA. ESSENTIAL FUNCTIONS: ·Saturday shift required Greet members & guests professionally and cordially on a consistent basis and with smile and with enthusiasm as they enter & leave the YMCA. Become aware of members’ needs and efficiently respond to their inquiries. · Use Listen First skills during consultations and tours and the overall interactions with members, guests and co-workers. · Learn members’ names. Verify all patrons for membership upon entering building. Confirm memberships are current in our membership database. Enter member access to the facility. · Answer telephone within 3 rings and with appropriate phone protocol. Answer questions about our facility and programs clearly and in a caring manner. When uncertain of the answer to a question, obtain the inquiring party’s contact information and verify that a staff person will get back to them promptly. Transfer calls properly and take accurate messages for staff persons who are not available. · Handle negative feedback in a courteous manner; Forward members’ suggestions to immediate supervisor. · Refer members to the appropriate Y staff person for further information whenever necessary. · Ensure that members and guests feel welcome at the Y. Promote positive member relation both with staff and with other members. · Maintain a professional appearance. Wear name tag and YMCA staff shirt during work shifts. Wear pants other than jeans or sweatpants. (Loose fitting shorts no shorter than knee length are permissible during the warm months of the year). Closed shoes or sneakers are permissible; No excessively high heels. · Properly process each end of shift report so that all paperwork matches all monetary transactions properly. · Charge appropriate fees for services according to the YMCA policies, procedures and the membership type. · Receipt program and facility registrations promptly and accurately. · Arrive for work shifts in a timely manner, and work the entire shift as scheduled unless coverage for a portion of the shift has been pre-arranged. · Find replacement for shift if unable to work. Notify supervisor in advance of the substitution arrangement whenever possible. Avoid excessive requests for shift coverage, unless there is a medical or an emergency situation that must be addressed. · Do not leave the Welcome Center Desk unattended unless there is a true emergency situation. · Address emergency situations promptly, professionally and in accordance with our emergency procedures. Distribute Band-Aids and ice as needed. Complete accident reports for any medical situations requiring our attention. Complete incident reports for any unusual situations that occur during work shifts. Notify senior staff on duty of these situations promptly. OTHER DUTIES: · Participate in and support the Annual Campaign. · Provide feedback to supervisor in a timely manner. · Participate in workshops, trainings and seminars that will enhance professional growth. · Share responsibility for the success of the overall Branch performance and help maintain a positive image. · Demonstrate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility. · Exhibit personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association. · Cooperates, work effectively and congenially with all YMCA staff members, volunteers, and members of the Association. · Perform such other job-related duties as may be periodically assigned by the Supervisor. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. DIRECT REPORTS: None BUDGET RESPONSIBILITY: None MINIMUM REQUIREMENTS/QUALIFICATIONS: · High School Diploma. Associate Degree in Business or related area a plus. · Minimum of one year experience in customer service and/or sales. · Strong communication and interpersonal skills · Excellent customer service and interpersonal skills. · Very organized and detail oriented. · Computer literacy in Microsoft Office programs. Prior knowledge of ActiveNet Software is a plus. · Bilingual ability (Spanish/English) preferred. · Ability to react to emergency situations within the policies and guidelines of the YMCA and in a calm and professional manner. · Ability to work under minimal supervision and making sound decisions within the guidelines of the YMCA. · Ability to communicate with a wide variety of members and guests in a professional manner, displaying tact and diplomacy when needed. PHYSICAL DEMANDS: Sufficient strength, ability, agility and mobility to perform essential functions and to perform activities in a wide variety of indoor and outdoor locations. EFFECT ON END RESULTS: The expectation of this position will be satisfactorily met when: · Positive attitude through patience and composure is displayed. · Positive image of the branch is maintained. · Effective communication to various levels of staff at the YMCA is maintained. · Business procedures are followed successfully. Requirements:

Job Description From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $18-$20 hourly. What You’ll Do • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service., • Assist with inventory and stock management, • Ensure maximization of storage and capacity in all product and supply categories, • Assist with the investigation and rectification of inventory discrepancies, • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts, • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes, • Have proper understanding of BOH/FOH IT systems, including POS transaction, • Meet store and metric goals, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Support role is full-time and requires 32-40 hours per week. Benefits • Clothing Allowance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR W9b8w9jT3P

Job DescriptionThe Client Services Coordinator supports the recruitment of adoptive families for Spence-Chapin's Home Study Services, Domestic and International adoption programs. The coordinator is responsible for delivering a seamless customer experience for inquiring prospective adoptive families. The coordinator is integral to how clients understand Spence-Chapin's services and the complexities of the adoption process. As the first line of contact for adoption pathway inquiries and organizational events, this individual is responsible for addressing all initial inquiries with competence and compassion and connecting prospective clients to key personnel within the organization as needed. This is a full-time hybrid position with an annual salary range of $53,000-$63,000. The ideal candidate has experience in adoption and a demonstrated capacity to build and maintain client relationships through effective communication. The coordinator is someone who can communicate with proficiency and professionalism while engaging with and educating a diverse population. This person is resourceful, detail/deadline-oriented, able to absorb information quickly and thoroughly, able to maintain meticulous records, personable, non-judgmental, welcoming, and able to multitask. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by Spence-Chapin’s dedicated staff At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. Staff at Spence-Chapin enjoy a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid commuter benefits, maternity/paternity/adoption leave, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 115 years has provided critical services to children, women, and families around the world. Key Performance • Field, manage, and promptly respond to incoming calls, emails, website inquiries, and website chat, providing information on home study, domestic, and international adoption, • Work closely with the program teams to ensure seamless transition of inquiries to appropriate staff members or other referral sources, • Assist with presenting adoption information in webinars and in-person information meetings, • Provide general administrative support, as needed, • Maintain database to ensure collection of information and follow up on prospective client inquiries, • Bachelor's degree or higher in social work or related human services, • 2-4 years of experience in the human/social services field, • Demonstrated experience in client services and interfacing with diverse populations, • Knowledge of adoption, foster care systems, and child welfare strongly preferred, • MS Office -Proficiency in Excel, Word, and PowerPoint, • Excellent organizational skills, ability to prioritize workload, administer, and resolve problems, • Strong problem-solving skills; excellent interpersonal skills, • Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations, • Issue resolution skills with demonstrated ability to address immediate concerns, troubleshoot problems, and escalate complex issues as needed, • Ability to learn, retain, and deliver complex, technical information, • Attention to detail and ability to input accurate, detailed case notes and data entries, • Strong public engagement and client service skills fYLuCE0rOz

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: M-F, 8:30am to 5:30pm The Lead Office Services Associate delivers exceptional customer service for our clients Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office (administrative, virtual or shared) services, or any other Williams Lea service lines, as needed. Job duties (* denotes an “essential function”) • *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures, • *Communicate with direct reports, manager and client on job or deadline issues., • *Immediately escalate operational problems or issues to Supervisor or Manager., • *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures., • *Intake jobs by being able to interpret and understand all manners of client request, and coordinate workflow within the team, prioritizing jobs and delegating duties to associates., • *Ensure team provides outstanding service to client, while building strong customer relationships., • *Produce required reports on schedule., • *Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests), • *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction., • *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines., • *Assess incoming requests selecting the best equipment and/or resources for successful completion, • *Make sure team follows standard operating procedures., • *Train new employees on policies and procedures., • Load copiers with paper and toner as needed., • Maintain all logs and reporting documentation as required., • Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in, support large or complex projects, immediate client requests, etc., • Must be able to lift up to 50 lbs. on a regular basis., • Adhere to Williams Lea policies in addition to client site policies., • Use equipment and supplies in a cost-efficient manner.Qualifications, • High school diploma or equivalent., • Minimum of 3 years’ experience in office services preferably in a legal, banking or large corporate environment., • Experience leading employees in areas of process and policy adherence, and time and absence tracking., • Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously., • Intermediate computer skills required, generally using Microsoft Office., • Familiar with procedures, software and equipment supporting applicable to service lines., • Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills., • Attention to detail with emphasis on accuracy and quality., • Ability to handle sensitive and/or confidential documents and information., • Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions., • Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures., • Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment., • Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $30.00 - $32.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description The Client Service Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client. While overseeing the staff onsite for all supervisory functions required. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. What you will be doing: • Proactively institutes the SPS Governance Model to ensure client satisfaction., • Standardizes policies and procedures, including statistical monthly reporting and benchmarks., • Drives operational improvements and solution design., • Troubleshoots and resolve all client, site management and site staff issues., • Coordinates, implements, and oversees any special projects., • Coordinates and leads vendor partner negotiations., • Manages site financials in terms of hours, gross margin spread, profitability and growth., • Assists in the development of training materials and execution of formal training sessions, • Support business development internally and as directed., • Maintains consistent communication with client and SPS at all levels., • Managers the receipt, delegation, and successful completion of all client requests. Handle escalations as needed if Supervisor is unable to., • Meets all client and SPS deadlines., • Manages all resources within the operation, including people, hardware/software, and facilities., • Coordinates with the supervisors the staff schedules to ensure appropriate staff levels are maintained and proper coverage is provided for PTO, sickness and emergencies., • Maintains a safe working environment for the SPS staff., • Maintains site P&L at proforma levels or above., • Consistently executes all deadlines to be met for payroll, billing, and A/R collection., • Maintains Client Satisfaction Index ("CSI") at or above previous score., • Participates in Monthly and Quarterly Client Business Reviews., • Maintains Employee Satisfaction Index ("ESI") at or above previous score., • Establishes and maintains accountability to next higher leadership authority., • Coaches, develops and cross trains operations team to grow their careers., • Results-oriented., • Driven by client satisfaction., • Strong integrity, solid business ethics., • Excellent presentation and interpersonal skills., • Good organizational skills., • Ability to maintain confidentiality., • Attention to detail., • Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information., • High School Diploma (or equivalent) required., • Minimum of 5+ years of experience in high level relationship building and operational management., • Previous management/ supervisor experience overseeing 5-10 employees., • Ability to build business relationships and interact effectively with "C" level executives., • Exceptional computer skills., • Industry related experience a plus., • Driven by client satisfaction, with proven track record of diplomacy and ownership., • Strong integrity, solid business ethics., • Strong team approach to account management., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$77,000—$80,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description The Human Resources Department is looking for a contract Benefits Customer Care Representative to join the team. In this role, the incumbent will have primary responsibility for intake of benefits inquiries (health care, retirement, status changes, open enrollment inquiries) through our dedicated customer care & solutions phone line, with overall responsibilities to resolve inquiries and track cases via Salesforce, in addition to supporting inquiries received into the dedicated benefits mailboxes. The role will focus on providing high quality customer service to employees and retirees when resolving benefits inquiries and supporting the administration of critical programs such as, open enrollment, new hire orientation, and the retirement process. Reporting to the Benefits Supervisor, the Benefits Customer Care Rep’s responsibilities include but are not limited to: Customer Service: · Handling benefits inquiries from our active and retired population that consists of eligibility, claims issues, Medicare benefits coordination, and changes to dependents status and addresses. · Providing timely responses to emails and phone calls, generally within 48 hours for inquiries unless matter is more complex. · Supporting ad hoc customer service matters as needed. Administration: • Regularly checking mail that comes into office via internal mailroom and handle as appropriate., • Scanning of benefits paperwork within the Salesforce system in a timely manner., • Initiating and closing cases upon completion within Salesforce in a timely manner., • Providing support to team members with auditing and processing of new hire and retirement paperwork to ensure proper documentation is submitted via Salesforce to Benefits Systems for processing., • Processing of basic transactions within PeopleSoft such as address changes. Qualifications: • Bachelor’s Degree in Human Resources or a related field or 2 years equivalent experience., • Minimum of 1 year experience in a fast-paced customer service environment that responded to a high volume of customer inquiries in a timely manner., • Experience in PeopleSoft Benefits Administration module, Salesforce and DocuSign or similar software products. Desired Ideal candidates will present the following profile: • Ability to multi-tasks and handle competing priorities., • Desire to learn an array of benefits related topics, • Ability to quickly adapt to key benefit programs and resources to support customer inquiries., • Strong organizational skills with attention to detail., • Strong problem-solving skills., • Well-developed project and process management skills., • Proficient knowledge of Microsoft Office Suite skills with advanced skills in MS Excel., • Ability to communicate effectively and develop positive working relationships with both internal and external partners and customers.

Job Description Assistant Front Office Manager SUMMARY: To assist guests efficiently, courteously and professionally in Guest Service related functions. To maintain high standards of service, and hospitality. To perform assigned tasks such as scheduling, and ensuring that all Guest Service Agents are maintaining high levels of customer service. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times., • Check guests in and out efficiently and in a friendly manner., • Handle guest mail and messages per established procedures., • Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handles special requests., • Monitor room availability and offer AGM and GM assistance in yield management and restrictions., • Handle safe deposits by guests per established procedures., • Keep lobby and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake up calls., • Know how to clean guestrooms to standards., • Clean back office area as requested by management., • Open and close shift, make cash drops., • Ensure all credit cards, cash and change funds are balanced throughout each shift., • Inform management of any guests or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or Guest Room Supervisor., • Must wear proper uniform and nametag at all times in accordance with the Standards of Appearance., • Prepare daily deposits, comparing deposited monies to funds reported at desk, and follow up on any discrepancies., • Complete weekly front desk scheduling based on forecasted occupancy., • Must be able to answer questions that GSRs may have., • Must be able to cover any call-off shift as per proper chain of command., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing.

Job DescriptionCall Center Team LeadOverview We are seeking an experienced Call Center Team Lead to oversee daily call center operations and support our marketing and sales initiatives. This role is ideal for a confident leader who can manage a team, track performance, and ensure exceptional communication with prospective clients. We are currently looking for an experienced Call Center Team Lead to support our South Jersey & Pennsylvania territory, working in-office at our Springfield, New Jersey location. Responsibilities * Lead, coach, and manage a call center team to support sales appointment scheduling * Coordinate sales team schedules and ensure efficient daily coverage * Monitor and track campaign performance, providing accurate reporting to management * Ensure high-quality customer interactions via phone, text, and email * Maintain accurate data entry and reporting within CRM systems * Collaborate with leadership to improve processes and team performance Qualifications * Previous experience as a call center lead, supervisor, or similar leadership role preferred * Strong background in phone-based customer service and team oversight * Experience with CRM or data management systems * Excellent communication, organizational, and leadership skills * Ability to work independently in a fast-paced, in-office environment Job Details * Job Type: Full-time (40 hours per week) * Work Location: In-office Powered by JazzHR d6nwh8C8pn

Job Description Salary: $31 - $33 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Community Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. Manage, maintain, and stock all areas of the office. The Community Ambassador will be the point of contact for reception and executive office as well as curate events and community engagement activities throughout the office. ESSENTIAL DUTIES: • Greet and welcome visitors with a smile, maintaining eye contact through the entire interaction., • Mange the Locker Program on your assigned floors., • Restock and organize Printer Nooks, and Supply Closets., • Daily floor walks to Prepare and maintain Workstations and Conference Rooms throughout the day and between meetings. Aligning all furniture to ensure a welcoming look and inputting daily data into the system., • Ensure the cleanliness of all assigned areas., • Manage inventory of supplies and keep assigned areas stocked and organized., • Provide general administrative support. Respond to inquiries in a timely manner and anticipate customer needs. Speak knowledgeably about the office & building., • Working knowledge of department's room reservation system., • Working knowledge of basic technology in office., • Maintain a strong awareness of business activity and communicate all updates with your team members., • Maintain and report on all maintenance and technology related issues., • Communicate and interact effectively with all other departments., • Preparation, execution, and closeout of special business-related events., • Create and Send out weekly Newsletters., • Assist with Office moves or other assigned projects in your building., • Perform other related as assigned by supervisor. SKILLS NEEDED TO BE SUCCESSFUL: • Strong customer service and hospitality experience., • Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details., • Ability to organize work in a manner that facilitates timely and efficient completion of assigned tasks., • Ability to manage multiple tasks or assignments, and complete assignments within established deadlines., • Ability to learn rapidly and adapt quickly to changing situations with minimal planning/information., • Ability to resolve issues quickly and efficiently., • The ability to work under pressure, while constantly interacting with visitors in a public environment, • Basic computer skills and knowledge of office technology/equipment, • Discreet, ethical, and committed to maintaining a high degree of confidentiality., • The ability to move and lift up to 50 lbs. COMMUNICATION SKILLS: • Strong command of the English language, both verbal and written., • Ability to communicate effectively to associates, clients and other individuals., • Ability to convey information clearly and accurately in a professional and respectful tone with associates and clients., • Ability to share ideas, feedback, and opinions in a constructive and professional manner. Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1506411 Rapport a specialized division of FLIK Hospitality Group

Job Description As a vital part of the Visitor Services team, the Part Time Visitor Services Ambassador, Floor provides the first impression and the last interaction for visiting guests. The Visitor Services Ambassador maintains and ensures each visitor receives the highest level of customer service set forth by museum practices. This position plays a vital role curating a visitor’s experience by attentively listening, expertly guiding and accurately communicating requested information. The Visitor Services Ambassador will serve as the Museum’s leading representative by demonstrating exceptional customer service skills with a positive attitude and engaging demeanor. By displaying a confident and strong work ethic, the Ambassador will support the entire Visitor Services team as they provide a united enthusiasm for the Museum experience. Their professional and courteous actions will assist the Museum in exceeding the visitor’s expectations by performing the following duties:  Supports all areas of the frontline and public spaces of the museum as directed, including general admission ticketing, reception and information, exhibit flow, audio guide operations, group operations, membership and special events.  Provides a high level of customer service by engaging guests, answering questions, resolving problems and/or referring more difficult problems to a supervisor as necessary to ensure a wonderful experience.  Actively seeks out and engage guests in conversation, using strategies which may include inquiry, personalizing experiences and appropriate humor to provide exceptional guest experiences.  Maintains up-to-date knowledge of daily Museum exhibits, programming, membership benefits, events and operational changes.  Communicates Museum policies and offerings; recommends museum itineraries to visitors.  Provides facts and historical information about museum, ships, equipment, and artifacts, pointing out features of interest and answering questions.  Clearly communicates the mission and message of the Intrepid Museum to guests.  Ushers guests through assigned indoor or outdoor area insuring a smooth, swift flow of traffic.  Move/position barricades and stanchions for crowd control as needed.  Ensures safety and well-being of our Museum guests.  Ensures cleanliness of assigned area, performing general picking up of garbage and informing supervisor of need for additional cleaning.  Coordinate with volunteers, educators, and other Museum staff to provide the best visitor experience.  Attend regular mandatory training sessions.  Performs other duties as required or directed by management. The ideal candidate will have a high school diploma or general education degree (GED). One (1) year or more of related customer service experience in ticketing, crowd control, admissions and interpretation, preferably in an attraction or museum setting. Ability and comfort in speaking in public and directing individuals or groups, express ideas clearly and present information effectively to museum guests, exhibit good judgement, and be able to resolve guest issues independently. Strong attention to detail and organizational skills with the ability to prioritize. Ability to follow direction and adjust to changing policies and procedures, memorize historical and technical information. Must be able to work a flexible schedule, including holidays, evening and weekend days. Fluency in multiple languages is a plus. We offer a competitive salary, and the opportunity to be a part of a very rewarding time in the Museum’s history! Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encouraged you to apply. The Intrepid Sea, Air & Space Museum is an equal opportunity employer.

Job Description Good Shepherd Services seeks an enthusiastic and organized Events Coordinator to serve as a member of the External Relations Team. Responsibilities for this engaging opportunity include assisting in the coordination of event logistics for annual fundraisers, donor cultivation, and discrete program events. Reports To: Director of Individual Giving and Strategy Location: 305 Seventh Avenue, New York, NY 10001 Hours: 35 hours, exempt Salary: $55,000 - $65,000 Major Duties: • Assist the Chief Development Officer and Director of Individual Giving and Strategy in the coordination and management of all fundraising and donor cultivation event logistics., • Collaborate with team on all aspects of pre- and post-event correspondence including pre-solicitation materials, save-the-dates, invitations, acknowledgment letters to attendees, donors, and volunteers, etc., • Assist in the organization and preparation of all event-related mailing lists, • Create and manage event-related ticketing webpages on Classy, • Coordinate event-related social media plan and execution with Senior Communications Manager, • Coordinate event-related vendor contract review with Legal Division, • Ensure COIs are obtained from Compliance and Risk Management team, • Process event invoices and maintain expense tracking., • Maintain detailed information on all event-related income, • Maintain detailed information about event attendees, sponsors, volunteers, and in-kind donors., • Inventory, order, and prepare event supplies and materials., • Confirm all event details information with guests including payment, attendance, and/or special needs., • Support on-site event preparations., • Assist and support the events committee of SpringBoard, GSS’ junior board, on all their event-related needs., • Coordinate and solicit items for event gifts, auctions, raffles, and in-kind donations., • Identify opportunities to introduce new events to GSS, • Perform any other department or organizational duty as assigned by the supervisor., • Bachelor’s degree required, • Minimum 2-3 years of related experience; prior event planning, customer service, or experience in a related field is highly desirable., • Experience using Microsoft Office Suite., • Excellent communication and interpersonal skills., • Ability to work well in a collaborative team environment, • Database experience a plus., • High standard of organization, prioritization and attention to detail., • Ability to learn quickly and manage time effectively and efficiently., • Basic graphic design and Canva skills a plus, • Knowledge of basic marketing and promotional strategies preferred, • Ability to multi-task, prioritize, and problem-solve in a fast-paced work environment., • Diplomacy and excellent judgment., • Self-starter with a positive and engaging demeanor and a good sense of humor., • Ability to work select extended hours on evenings and weekends as events require.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: Monday - Friday, 8:00am - 5:00pm The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team. Job duties (* denotes an “essential function”) * *Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships * *Communicate with direct reports, manager and client on job or deadline issues * *Immediately escalate operational problems or issues to Supervisor or Manager * *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures * *Produce required reports on schedule * *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction * *Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations * *Ensure a seamless and personal guest journey * *Escort guests to their booked meeting room within the building, informing the host of the guest’s arrival * *Understand customer’s needs and provide them with 5 Star professional service. * *Attend to guests wishes and requirements. * *Answer the phone and make reservations, take and distribute messages or mail and redirect calls * *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations * *Arrange events, excursions, transportation etc. upon request from guests * *Handle external and internal calls in a professional manner * *Assist hospitality with setting up rooms with beverages and food * *Manage any external catering requirements from third party vendors * *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted * *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner * *Book transport for employees and clients * *Manage Visiting Attorney office and room bookings and visitor pass management * Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests * Occasional requirement to support client functions that run into the evening * Adhere to Williams Lea policies in addition to client site policies. Qualifications • High school diploma or equivalent, • Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred, • 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment, • Intermediate Microsoft Office Word and Excel skills, • Basic Microsoft PowerPoint skills, • Prior experience working with vendors preferred, • Outstanding guest services skills,, • Excellent and sophisticated communication skills, both verbal & written, • Good time management skills, • Good knowledge and understanding of a Cisco telephone system, • Must possess professional presentation/appearance, • Great interpersonal skills and an outgoing personality, • Excellent command of the English language, both in verbal and written communication, • Operational experience working at prestigious events preferred, • Attention to detail with good organizational skills, • Must possess passion to achieve excellent guest service consistently, • Demonstrates the ability to lead others effectively, • Ability to work under pressure, plan ahead and anticipate problems, • Ability to meet all required deadlines, • A welcoming positive manner and an understanding of what good customer service looks like, • Acts with integrity at all times and embraces the company philosophy., • Ability to understand the needs of the client and provide customer service and superior client service., • Ability to create and maintain strong relationships and channels of communication with key interfaces and the business, • Knowledge of Condeco and working knowledge of A/V equipment an advantage, • Ability to multitask, prioritize workload and provide administrative support., • Ability to handle sensitive and/or confidential documents and information., • Able to make independent decisions that conform to business needs and policy., • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level., • Must work well in a team environment, • Must be able to interact effectively with multi-functional and diverse backgrounds., • Ability to work in a fast-paced environment., • Must be self-motivated with positive can-do attitude. Additional Information The rate of pay for this role at the noted RRD location is $27.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to, mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Role & Responsibilities: • Guest Experience – Register guests with building security; Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome and their needs are taken care of; handles all guests with the highest level of hospitality and professionalism; Delivers world-class experiences that will leave a lasting, positive first impression, • Hospitality - Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests, • Meeting management – Ensure schedule conflicts are resolved in a timely fashion; Troubleshoot and execute problem-solving techniques; Coordinate and serve as a partner to the Administrative Assistants to ensure all guests and meetings are handled professionally and according to specific instructions, • Meeting support – Coordinate meeting catering, assist with employee lunch orders, set up china and flatware, and other in-room services, ensure AV is appropriately working, ensure rooms are stocked with supplies, fully organize rooms/chairs before and after meetings, • Facilities - Report maintenance needs for resolution and assist with coordination of work, as needed; Escalate maintenance emergencies; Follow through to ensure prioritization and resolution; Address any pantry needs with on-site pantry attendant; Address any cleaning needs/support with the on-site day matron, • Administrative – Promptly and professionally answer the main company line and ensure calls and messages are directed appropriately; Assist with reporting and other projects/tasks as assigned, • Bachelor's degree, • 2 years professional experience, preferably in a mid to large-sized organization, • Proven track record of providing stellar support, strong sense of customer service, • Highly professional and positive presence and demeanor, • Dependable and punctual, • Microsoft Office Applications, • Schedule flexibility, • Ability to exercise discretion and independent judgement, • Attention to detail and accuracy, • Maintain composure under pressure, • Maintain confidentiality related to business matters, • Demonstrates ability to connect, collaborate and communicate effectively, • Performance mindset – both "do" job and "improve" job Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$26—$30 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionJob Title: Sales Supervisor and Customer ServiceLocation: Brooklyn, NY Industry: ManufacturingPosition Summary:The Customer Service and Sales Supervisor plays a critical role in managing key customer accounts, processing incoming orders, coordinating transportation and logistics, and supporting the company’s sales growth strategy. This role requires a proactive leader with strong communication and organizational skills, capable of managing both existing accounts and new customer acquisition initiatives. IMPORTANT: All Applicants must complete the talent questionnaire when submitting your application Key Responsibilities:Order Management & Customer Communication: • Receive and process daily customer orders via phone, email, and internal systems, • Confirm feasible delivery dates in collaboration with production management, • Update and maintain the daily production schedule, • Send order confirmations after shipment dates are finalized, • Provide customers with timely updates regarding order status and shipment information, • Maintain open order files and production status trackingFreight & Logistics Coordination:, • Arrange cost-effective LTL and full truckload shipments, • Negotiate rates with brokers and carriers, • Coordinate pickups, track deliveries, and resolve shipping issues, • Reconcile freight invoices with accountingCustomer Account Management:, • Maintain strong relationships with key accounts, ensuring consistent satisfaction and retention, • Develop new business opportunities in line with the company’s sales strategy, • Prepare credit reference documentation for new customers and liaise with accounting for verificationAdministrative Duties:, • Maintain a structured digital filing system for customer documentation, • Conduct market research to support customer acquisition and strategic sales planningRequired Experience & Skills:, • 5+ years of experience in customer service, inside sales, or account management—preferably in a manufacturing or logistics environment, • Working knowledge of freight and transportation logistics, • Proficiency with Microsoft Office Suite (especially Excel and Word), • Experience with Microsoft Dynamics 365 Business Central or similar ERP software preferred, • Strong written and verbal communication skills, • Exceptional organizational abilities and attention to detail, • Ability to multitask in a fast-paced environment, • Problem-solving mindset with a focus on delivering outstanding customer serviceEducation & Certifications:, • High school diploma or GED required, • Associate or Bachelor's degree in Business, Communications, or related field preferred, • Valid driver’s licenseWork Environment & Physical Demands:, • Office-based role with occasional walkthroughs of the manufacturing plant, • Regular use of phone, computer, and office equipment, • Must be able to remain seated for extended periods, • Light physical activity (lifting up to 10 lbs occasionally), • Occasional travel required (3–5 times per year, domestic only)Authority & Decision-Making:, • Oversight of order processing and distribution, • Approval of shipping terms and rates, • Collaboration with production for scheduling and priority decisions, • Customer issue resolution, credit processing, and invoice reviewWhat We Offer:, • Competitive salary and benefits, • Collaborative team culture, • Opportunities for growth within a stable and growing company FULL-TIME/PART-TIME: Full timeSALARY: $80k - $90kSHIFT: Mon – Friday 8am – 5pm POSITION: Sales Supervisor / Customer Service NUMBER OF OPENINGS: 1LOCATION” Strike Force Staffing- Clifton, NJ

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Code 306 Department Name Clerical Reports To Supervisor, Clerical Staff FLSA Status Non Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Union Code 53E Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications (Competencies): • Ability to operate Electronic Dental Record and other telecommunication systems, • Proficient in Microsoft Office applications, with a focus on Excel and Outlook, • Demonstrated ability to manage multiple tasks and priorities efficiently in a fast-paced environment, • Strong organizational skills and proven ability to prioritize tasks, • Experienced in entering, updating, and maintaining data across various systems with precision and strong attention to detail, • Proactive in identifying issues and implementing effective, practical solutions to improve processes and outcomes Soft Skills (Interpersonal Skills): • Strong verbal and written communication skills, • Exhibits a deep commitment to delivering exceptional customer service and ensuring patient satisfaction, • Listens attentively to patients and colleagues to accurately assess needs and respond appropriately, • Works effectively with team members to support shared objectives and drive results, • Ability to handle difficult communication with calmness and professionalism, • Adjusts quickly to changing priorities, workflows, and environments Education: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must. Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling ½ to 2/3 of time: Sitting, reaching with hands and arms Over 2/3 of time: Talking or listening 100% of the time: Using hands

Job Description Salary: $24/Hr-$25/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Administrative Assistant/Receptionist is a part of the Hospitality team whose primary responsibility is establishing a warm, welcoming and professional atmosphere for all employees, executives and visitors at BNY Mellon. Located at the entrance to the office, the Administrative Assistant/Receptionist will be the first point of contact for visitors to the area, making them feel welcome, directing them to their appointments and meetings, and assisting them during their stay. The Administrative Assistant/ Receptionist provides support to meeting rooms and the conferencing operation by handling customer room inquiries and processing reservation. The Administrative Assistant/ Receptionist contributes to the overall smooth functioning of the office by communicating with the Supervisor and vendors to ensure that employees and events have the correct resources in a timely fashion in order to operate efficiently. Reception -Serve as the main point of contact for all employees and visitors to the office. -Properly greeting and handling visitors. Following established procedures with regard to both expected and unexpected arrivals. -Answering questions in a friendly, professional manner and appropriately handling or referring questions and requests. -Implementing established security policies and procedures for arriving and departing visitors, contractors, delivery persons, etc. -Acting as an overall Hospitality Services resource, providing way-finding and amenities within building, commutation and transportation, Parking, neighborhood amenities, and organizational information. -Providing visitors with access to Guest Wi-Fi in accordance with company policy. Meeting & Conference Services -Process meeting room reservations and reserve appropriate space. -Communicate to all relevant internal departments and vendors the specific needs, both in advance of and during the course of meetings. -Verify meeting room setups prior to the start of each meeting to ensure customer expectations are met. -Provide materials and supplies in the meeting rooms as requested by host. -Participate in scheduled team meetings, reviewing upcoming events, discussing relevant logistical matters, and identifying any potential challenges. General -Assisting guests with light photocopying, printing and sending/receiving packages. -Communicating with landlord and other appropriate internal support departments such as: building maintenance (heating and cooling issues) and Audio Visual technology (meeting room technical support). -Acts personably and gets to know the residents of the office and maintains an open dialogue. -To champion any available on-floor, sustainability practices in order to reduce overall environmental footprint, including recycling programs. -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. -Follow all safety procedures to ensure a safe working environment. Long Description Additional Tasks -Preparing UPS shipping labels -Receiving and scanning in packages for IT, no ordering -Ordering F&B for meetings and events (EZCater) -Sending and approving invoices (shipping, catering, office supplies, etc.) -Manage office supplies including ordering, receiving, verifying and maintaining. Key Competencies -A passion for delivering the Platinum Service and Service Excellence Standard to provide transformational service in hospitality. -A consistently professional approach, including a strong sense of self-respect and integrity, as well as respect for and interest in others. -A mindset to take ownership and responsibility within and outside one’s job domain. -The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. -Basic computer skills and knowledge of office technology/equipment. -Knowledge of property layout, policies, procedures and all of the capabilities of the center including meeting rooms and technology. -An advocate for innovation, constantly looking for new ways to improve quality, services and amenities offered to guests. -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical and committed to maintaining a high degree of confidentiality. -Work effectively and maintain good working relationships with co-workers, employees, vendors and Supervisor. -Maintain clean and safe work environment; ability to perform job safely. -Performs other duties as assigned. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1506816 Rapport a specialized division of FLIK Hospitality Group

Job Description From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $xx-$xx hourly. What You’ll Do • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service., • Assist with inventory and stock management, • Ensure maximization of storage and capacity in all product and supply categories, • Assist with the investigation and rectification of inventory discrepancies, • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts, • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes, • Have proper understanding of BOH/FOH IT systems, including POS transaction, • Meet store and metric goals, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Support role is full-time and requires 32-40 hours per week. Benefits • Clothing Allowance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR N9nTqjgMje

Job DescriptionJob Title: Registration Desk Clerk - Bilingual (Spanish) (Bilingual Dental Center Receptionist) Labor Grade: 3 Department: Dental Center Reports To: Supervisor, Clerical Staff FLSA Status: Local 153 - Non-Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently seeking a total of 5 people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: • Ability to prioritize work, • Ability to effectively communicate with both members and staff including proficient handling of difficult communication with irate people, • Ability to operate Electronic Dental Record and other telecommunication systems, • Strong ability to multi-task Interpersonal Skills: • High level of customer service orientation, • Strong organizational and oral interpersonal skills, • Excellent listening skills, • Ability to operate effectively in a fast-paced work environment, • Ability to maintain composure when dealing with irate people Educational Requirements and/or Experience: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling, • ½ to 2./3 of time: Sitting, reaching with hands and arms, • Over 2/3 of time: Talking or listening, • 100% of the time: Using hands

Job Description Wavecrest Management, a family-owned and operated, a full-service management company that began operations in 1979, seeks full time porters for multiple locations in the Tristate area. Why is Wavecrest Management a great place to work? • Become part of a growing company!, • Family owned and operated., • Wavecrest management truly cares about their employees. Job Responsibilities: Maintenance • Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots and other community buildings., • Remove trash from office areas and apartment community perimeter on a daily basis., • Assist in the preparation of market ready units, including remove trash from vacant apartments (trash outs) prior to make-ready., • Assist Maintenance Supervisor/Property Manager and/or perform assigned maintenance tasks in a timely manner., • Assist in the cleaning of available apartments and or models., • Assist maintenance team with snow removal (If applicable)., • Assist in troubleshoot/repair of mechanical, carpentry and electrical problems., • Report any maintenance concerns for repairs on available apartments, models, clubhouse, and/or common areas to the Maintenance Supervisor., • Meticulously maintains curb appeal., • Represent the community in a professional manner at all times-on/off property., • Deliver communication documentation to residents., • Ensures that unsafe conditions are corrected in a timely manner., • Learns and ensures compliance with all company, local, state and federal safety rules., • Neat, clean and professional at all times throughout the workday and/or whenever present at the community., • Demonstrate ability to perform tasks described above without seeking outside contractor assistance., • Demonstrate strong communication skills for communicating with residents, co-workers, and senior management., • Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community., • High School Diploma/GED., • Proficient in Microsoft Office, • Affordable housing experience a plus, residential experience required., • Great verbal and written communication skills., • Proactive work ethic and attention to detail., • Must be upbeat, polite, courteous and tactful., • Superior Customer Service skills required., • Proven ability to operate selflessly as part of a dynamic team., • Proven ability to multi task., • Prior experience in a fast-paced environment., • Bi-lingual (English-Spanish) a plus. In order to achieve success the Wavecrest Management team must embrace certain core principles and values. • Honesty, • Integrity, • Competence, • Tenacity & Enthusiasm, • Creativity, • Professionalism, • Drive, • Physical demands: While performing duties on this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk, or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Apply today!

Job Description What You’ll Do As a Janitorial Maintenance Supervisor with Fedcap, you will manage and work alongside a team of Porters providing custodial services for shelters as part of Fedcap’s building services contracts with NYC Department of Homeless Services (DHS). You will be responsible for supervision, training, and scheduling of your team. Additionally, you will monitor overall performance to ensure that immaculate service is provided in accordance with contract requirements and in a manner that is respectful of shelter residents and staff. Your Responsibilities Will Include: • Supervise Porters and participate in cleaning and maintenance including stripping, waxing, and polishing floors; cleaning bathrooms and replacing bathroom supplies; cleaning offices, stairs, hallways, kitchens, dorms, porter closets, and linen rooms; removing garbage; maintaining grounds; removing snow and graffiti; and other work as directed., • Manage overall Porter performance, including scheduling, tracking attendance, training, and reporting incidents related to inappropriate behavior or safety., • Complete all required documentation on a timely basis. You’re a great fit for this role if you have: • High School Diploma required, with additional education (Associate’s or Bachelor’s degree) preferred., • Valid US driver’s license preferred., • Maintenance skills and experience (ideally 3+ years) that include use of chemicals and equipment, stripping and waxing floors, carpet extracting and steam cleaning, scrubbing and recoating bathrooms, and other specialty services., • Supervisory experience (ideally 2+ years) managing at least five employees., • Ability to effectively communicate and manage interactions with on-site customer., • Common sense and effective problem-solving skills to troubleshoot and proactively solve problems as they arise., • Bilingual (English/Spanish) preferred., • Computer literacy, particularly with Microsoft Office products (Outlook, Word, and Excel). Schedule/Location • All Shifts (8am-4pm, 4pm-12am, 12am-8am), • Locations throughout Bronx, Brooklyn, Queens, Manhattan, • Start as a floater with 40+ hours/week, • Move to permanent location and schedule as soon as available Compensation $33.00/hour for weekday hours (12:00 am Monday-11:59 pm Friday) $49.50/hour for weekend hours (12:00 am Saturday-11:59 pm Sunday) $13/hour ADDITIONAL toward Health & Welfare benefits or 403(b) retirement plan Who We Are Fedcap Rehabilitation Services was founded in 1935 by three WWI veterans in NYC who were unable to find work due to their war-related disabilities and literally changed the world for people with physical disabilities. We now provide an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long term economic well-being. Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people facing challenges and disabilities and their families. The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity. Company DescriptionMission: To create opportunities for individuals with barriers to achieve economic well-being. Wildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being. Wildcat joined The Fedcap Group in 2011.Mission: To create opportunities for individuals with barriers to achieve economic well-being.\r\n\r\nWildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being. \r\n\r\nWildcat joined The Fedcap Group in 2011.

Job Description Purpose of Position: The Senior Supervisor will assist the Management team with providing overall supervision of the day-to-day operations of various building service contracts held by Wildcat and Fedcap Rehabilitation Services. The Senior Supervisor will supervise janitorial supervisors and cleaning crews assigned to various locations. The Supervisor will assist the Operations Manager in overseeing the cleaning operations for janitorial contracts, throughout the metropolitan area that includes various locations, day, night, and weekend shifts, all depending on operational needs. Essential Functions: • Facilitates training for supervisors, lead workers, and cleaning crews; interacts with customer base to address janitorial concerns/ issues or additional requests for detailed cleaning and floor care jobs., • Provide weekly inspection and operation reports., • Conducts follow-up meetings and reports on all service requests and issues., • Identifies and communicates opportunities for additional cleaning services to the Operations Managers and Director of Facilities Management., • Manage staff schedules and cover shifts at various site locations as needed., • Provide shift coverage as needed, including but not limited to personally, covering shift(s), changes in work location or shift to accommodate last-minute emergencies, coverages of sites, and/or any other Facilities Management operational needs., • Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities., • Providing orientation to new workers and supervisors Education and Experience:, • Associate degree, or vocational/technical training required; Bachelor's degree preferred., • Must have a valid Driver's license and a good driving record., • Three (3) years of extensive knowledge and experience in the provision of custodial services to public and private organizations., • Must have at least four (4) years' experience in a supervisory capacity, and demonstrates good leadership qualities, or an equivalent combination of related education and experience., • Must have the ability to handle employee relations issues., • Technical knowledge of equipment, materials, practices, and methods with respect to office cleaning. Knowledge, Skills, and Abilities, • Knowledge of the Organization’s mission, vision, and goals and execution of policies and procedures., • Must have excellent communication skills (writing and verbal) and the ability to communicate effectively with employees and customers., • Must have a basic understanding of cost control and budgets., • Must be able to prepare reports, job descriptions, job tasks, and other vital reports in Excel and Word., • Must be able to supervise, train, and direct multiple employees., • Must have janitorial technical skills including: Stripping and waxing floors, Carpet extracting, steam cleaning, scrubbing and recoat, bathroom cleaning, and specialty services., • Must be flexible and/or able to cover or work during any shift, weekday, weeknight/overnight, and/or weekend shifts with limited notice., • Knowledge of Microsoft Office Word, Excel. Supervisory Responsibility: This position manages staff and is responsible for the performance management and hiring of the employees within that department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Position Type/Expected Hours of Work: This is a full-time position, and hours of work and days are non-typically Monday through Friday, 9:00 AM to 5:00 PM but will be determined by the operational needs of management as required by the sites. There will be evening, and weekend work required as job duties demand. There are also phone calls and texts that must be responded to after working hours. Travel: Travel is primarily local and is required throughout the Metropolitan area as needed. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with workers, supervisors, and management. The employee must be able to lift and/or move up to 50 pounds if they are demonstrating machinery, performing training techniques, or covering at a site. Fedcap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EEO employer committed to diversity, M/F/D/V. Company DescriptionMission: To create opportunities for individuals with barriers to achieve economic well-being. Wildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being. Wildcat joined The Fedcap Group in 2011.Mission: To create opportunities for individuals with barriers to achieve economic well-being.\r\n\r\nWildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being. \r\n\r\nWildcat joined The Fedcap Group in 2011.

Job Description Community Habilitation Job Description- Direct Support Professional (DSP) Safety: Security, Environment, Health Ø Maintains an environment that is healthy, safe, peaceful and comfortable Ø Assists individual(s) supported with healthcare visits Ø Follows all policies and procedures regarding safety in all environments Programmatic: Choice, Active treatment, Community resources Ø Implements individual support plans as written Ø Provides assistance and support to individual(s) in activities of daily living Ø Teaches appropriate skills and involves individual(s) supported in meaningful and valued activities Ø Provides and seeks out opportunities for individual(s) supported to make choices Ø Obtains knowledge of individual(s) supported desired outcomes and works to ensure they are integrated into daily activities Rights, Dignity and Respect: Ø Incorporates time, space, and opportunity for privacy in the life of individual(s) supported Ø Maintains strict confidentiality of all personal information concerning individual(s) supported Ø Knows, advocates and respects the rights of individual(s) supported Ø Treats all individual(s) supported, families, coworkers and supervisors with dignity and respect Community involvement: Ø Demonstrates the importance of community involvement, social interactions, and maintaining relationships Ø Develops and facilitates community connections and relationships Ø Assists individual(s) supported in developing and following a person centered schedule Ø Aids individual(s) supported to participate in activities of their choosing Ø Provides opportunities for activities in various settings Ø Encourages individual(s) supported to give back to the community Customer Service and Excellence: Ø Exhibits professional behavior towards the individual(s) supported, families Ø Maintains the property of the agency and of the individual(s) supported Ø Networks with coworkers, the community and other professionals to find better ways to include individual(s) supported in routine life activities Ø Builds inclusive opportunities in the community for individual(s) supported Accountability: Ø Handles and maintains individual honestly and accurately with appropriate documentation Ø Follows all agency policies and procedures Ø Takes initiative in performing additional tasks as needed or as assigned Ø Provides clear, accurate and timely records and documentation Professional Conduct: Ø Provides positive and appropriate feedback to coworkers, team members, supervisors and agency representatives Ø Participates in and completes periodic training and certification as required Ø Reports all concerns to the appropriate supervisor in a timely manner Ø Attends and participates in all assigned meetings, sharing ideas, discussing issues openly and honestly Ø Maintains confidentiality of records/information according to HIPAA, State, Federal laws and guidelines Ø Reports all instances of abuse, neglect, mistreatment and exploitation immediately to the appropriate supervisor Ø Displays conduct in the community that enhances the image of individual(s) supported and the agency Qualifications Direct Support Professional Ø At least 19 years of age Ø Valid NYS ID or driver’s license Ø High school diploma or equivalent Ø Ability to pass mandatory drug screen and physical Ø Pass a criminal history and personal background checks Ø Requires basic language, written and computer skills necessary for communication and documentation Ø Ability and willingness to assist individual in activities of daily living including bathing, toileting and other self help skills Ø Ability and willingness to support individuals with challenging behavior

Job DescriptionCompany Description AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated. Job Description AHRC New York City is seeking a Full-Time Janitorial and Food Services Shift Supervisor, who has previous experience supervising Janitorial and Kitchen staff. Salary: $27 per hour Location: Downtown Brooklyn...near Brooklyn Bridge Schedule: Monday-Friday 7am -4pm (40hrs/wk.)....must be willing to work later in evenings during events and at times for coverage. SCOPE OF POSITION The Shift Supervisor will ensure that all contract specifications of the AHRC Services and departments are met. Supervise Kitchen/ Maintenance Associates, and maintain good relationships with all site managers and customers. Model and teach food service techniques and appropriate work habits in compliance with all contract guidelines, food safety and OSHA regulations. Act as a liaison between workers, assigned site personnel and AHRC management. Assist and/or perform the completion of required tasks. Certain Employment Business Services (EBS) customers require that our staff comply with clearance procedures prior to us providing support services for our consumers. Staff must comply with these requests; such as fingerprinting and background checks. ESSENTIAL RESPONSIBILITIES Assure that all contract specifications are met or exceeded. Develop and implement effective and efficient food service techniques. Develop and implement effective and efficient cleaning services Techniques. Train and supervise all Kitchen / Maintenance Associates on completing required tasks. Supervise and properly instruct Kitchen / Maintenance Associates on how to perform their jobs successfully. Assure that the work area is safe, clean and complies with all applicable food service and OSHA regulations. This includes, but is not limited to making sure that all workers are wearing all required safety or personal protection equipment. The Shift Supervisor is a working Supervisor, who is responsible for ensuring that all services are being fulfilled during the shift assigned. The shift Supervisor ensures that both the cleaning staff and kitchen staff are following their schedules and performing their job duties to the highest level of quality. The Shift manager may be required to work late during customer events in which food service is provided or other services are required. The Shift Supervisor will be required to: • Ensure that the all areas of the building are maintained in good general order & clean condition in accordance with safety and sanitary guidelines., • Reinforce training and/or supervise Kitchen/ Maintenance Associates in completion of job tasks to the customer’s satisfaction., • Under the direction of the food program staff, assist with food preparation work, • Respond to written Quality Assurance Inspections with appropriate plan of action and follow up, and should be scheduled periodically with Regional Manager to review work., • Be prepared to handle job related emergencies., • Responsible for on the job training and daily supervision of employees in their assigned work areas., • Ensure that all work is performed in a safe manner. Must be committed to maintaining a safe and healthy work environment for all employees. OSHA/Hazcom Regulations and HRS Safety Policy must be implemented at all times., • Require to wear a uniform. Uniforms will be provided by agency., • The shift supervisor must be flexible and able to alter their schedule according to the needs of the customer., • Ability to respond during unscheduled events and/or emergencies Qualifications, • Must have Safe-Serv certification or NY Food handlers certification, • Must have a strong understanding of OSHA regulations and requirements, • Experience with supervising janitorial and kitchen staff, • Effectively maintain communication with customer, management, and outside contractors, • Must have a keen attention to detail, • Ability to stand and walk around for 8 hours per day, • Must have good written and verbal skills, • Minimum of High School Diploma, • Ability to complete a heavy workload, handle multiple tasks, working in fast pace environment., • Schedule flexibility when needed. Additional Information Benefits : • 403(b) retirement plan, • 403(b) matching, • Dental insurance, • Employee discount, • Health insurance, • Health savings account, • Life insurance, • Paid time off (sick, personal & vacation), • Referral program, • Tuition reimbursement All your information will be kept confidential according to EEO guidelines.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: We are seeking a Porter for our Building Services team at One World Trade Center. Candidates will create a positive experience by providing superior customer service to building tenants and guests. Responsibilities will include but are not limited to, ensuring that designated areas are always clean and well organized. The work shift needed will be for: Collective Bargaining Agreement. Please note that wages are subject to tax withholdings and other applicable deductions. This position is a Local 32BJ union position and will be based at One World Trade Center. Salary Range: $24.036 - $32.048 per hour. Porter Responsibilities: • Perform heavy physical labor moving and pushing large amounts of trash, • Ability to operate freight car, • Operate heavy and specialized equipment safely and efficiently, • Operate tools and equipment in general custodial work, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching Includes cleaning all vertical and horizontal surfaces and cleaning microwave and refrigerator, if directed. Thoroughly sweep and damp mop floor. Clean Lavatories Includes emptying all waste receptacles and replacing with a new clear plastic liner; thoroughly clean all fixtures (i.e., toilet bowls, urinal, sinks, partitions, mirrors) with an approved disinfectant; replenish all soap and paper dispensers; and thoroughly wash all floors with an approved disinfectant. Floor Care Machine scrub floors making sure the corners are thoroughly cleaned. Thoroughly rinse scrubbed floor areas and apply floor finish. Thoroughly sweep, damp mop and spray buff hard floor surfaces. Note: Special care must be taken not to splash solution on walls, doors and furniture. Rubbish Collection Operate freight elevator, remove all rubbish from designated freight elevator lobbies. Ensure that all floors (freight lobbies) are thoroughly swept and mopped. Rubbish Disposal Ensure all collected rubbish is disposed of in the proper containers (i.e., wet or dry trash). Note: If you are not sure of items to be discarded, contact your supervisor immediately. Qualifications: • Prior office cleaning experience or similar environment, • Operate tools and equipment in general custodial work, • Meet all schedules and timelines, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Follow instructions per tenant request, • Work cooperatively with others, • Observe health and safety regulations, • Ability to utilize two-way radio to receive information and assignments and report on project and assignment, • progress from various locations, • Work is performed while standing and or walking, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching, • Requires activities that involve being around moving machinery, exposure to changes in temperature, and exposure to dust and chemical fumes Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of this job, employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must occasionally lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction. Schedule Hours: Monday-Friday (5:00pm - 1:00am) General Cleaners Responsibilities Include, but not limited to: • Cleaning of a commercial office building, • Cleaning restrooms, breakrooms, dusting and trash removal, • Sweeping, mopping and vacuuming, • Must have the ability to work with other crew members, • Must be able to listen to customer requests and follow supervisor instructions, • Must have reliable transportation, • Steel toed shoes required when applicable GDI, Inc. is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. #BU16

Job Description Essential Job Functions • Cleaning includes dust mopping, damp mopping, sweeping, vacuuming, gum removal, dusting, picking up larger objects off the floor and cleaning windows; uses industrial equipment like floor buffers, industrial floor washers to clean and finish floors., • Ensures completion of assigned cleaning schedule tasks within each scheduled shift., • Follows all safety procedures at all times, • Fixes small building problems, like leaky faucets or faulty light switches., • Cleans restrooms and restocks toilet tissue and other dispensers, empties trash, cleans and sanitizes fixtures, cleans mirrors, spot cleans partition doors and walls, sweeps and mops tile floors, and cleans toilets and urinals, • Moves furniture, vacuums, repositions furniture, empties trash and replaces liners, • Checks all trash containers prior to moving it and maintains trash removal systems including rotation of garbage receptacles and recycling, • Performs additional duties as required, including attending to flooded areas, incidental spills, and related clean-up work for trash and restroom concerns, • Restock carts and closets at the end of each shift, • Maintains vigilance against pests and report need for special pest control., • As directed, responsible for moving, storage, packing, loading, and transport of office equipment or residential household items for relocation services, • Other duties as assigned Essential Knowledge, Skills and Abilities • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Excellent human relation skills are necessary to demonstrate a cordial and helpful demeanor to other ICL staff, clients, and visitors., • Excellent customer service skills, • Knowledge of effective cleaning and sanitizing practices, general building and grounds maintenance practices and procedures including proper safety precautions., • Ability to perform routine cleaning duties, minor repairs, and maintenance activities of buildings and grounds., • Ability to use and maintain cleaning and maintenance equipment and tools effectively and in a safe manner., • Ability to follow instructions and work independently but also as part of a team., • Ability to pay attention to details, ability to lift at least 75 lbs., have a clean/organized appearance at all times, team player willing to help wherever needed, strong work ethic with the ability to remain productive throughout the entire shift, • Strong communication skills, • Must be willing to work assigned hours, • Ability to follow and adhere to general OSHA standards and requirements, including Hazardous waste awareness, • Ability to use a portable fire extinguisher, • Awareness of and ability to use Personal Protective Equipment, • Ability to follow Safe Equipment Handling rules and procedures, • Ability to follow specific guidelines and schedules for cleaning and safety procedures is required., • Must have the ability to comprehend and follow simple instructions verbally and communicate in English Qualifications and Experience Education: High school diploma or GED preferred but not required Experience: one year experience in housekeeping/ janitorial/maintenance work or related. Basic knowledge of housekeeping techniques, proper use of maintenance and housekeeping equipment. Possession of a clean valid NYS Driver's License desirable but not required. Physical Requirements: Employees in this title are required to possess the ability to perform all the essential tasks listed above with or without reasonable accommodations including the following physical demands: An employees in this job title must be able to lift push, pull and/or move objects weighing up to 75 pounds and have the ability to bend and reach. Must be able spend most of the workday on one’s feet. Certifications This position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the agency, at the sole discretion of executive management By signing this job description, you agree that you are able and willing to perform the duties described herein and that you understand that other duties may be assigned as required by your supervisor(s). In addition, your signature acknowledges that this Job Description supersedes all previous descriptions, if any.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. The shift and schedule for this position will be Saturday-Wednesday 11pm -7:30am (Thursday and Friday off) Salary is $22.33-$29.77 per hour. Responsibilities: • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness,, • ensure trash rooms are clean, and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment, • Report to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire,, • non-fire, medical and/or other building related emergency events. Under the direction of the, • Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and, • initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity public spaces and inform of an emergency, • event, • Coordinate assistance of special needs residents to ensure accountability, • and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where, • course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries, • preferred, • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System, • (preferred)., • Candidate will be required to obtain Certificates within six months of hire., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year., • Due to community staffing limitations, it is extremely critical that individuals be able to work, • their scheduled hours on a consistent basis and, if necessary, overtime hours when requested., • Must be energetic, dependable and motivated to work., • Physical Demands and Work Environment: The physical demands and work environment, • characteristics described here are representative of those that must be met by an employee to, • successfully perform the essential functions of this job. Reasonable accommodations may be made, • to enable individuals with disabilities to perform the essential functions., • Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel, • objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift, • and move up to 50lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral, • vision, depth perception, and the ability to adjust focus. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Durst Organization is seeking a Porter for VIA 57WEST, our residential property located in Midtown Manhattan. Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. The position has the following schedule: Wednesday – Sunday 3:00PM TO 11:30PM Days Off: Monday & Tuesday Salary range: $22.3319 - $29.7758 per hour. Responsibilities: • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized is paramount., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform of an emergency event, • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries preferred, • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred)., • Candidate will be required to obtain Certificates within six months of hire., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested., • Must be energetic, dependable and motivated to work. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function - This position is involved with facility maintenance duties and customer interface. Previous experience is preferred, but not required in all positions. Individual must be able to perform with minimum supervision. Other duties may include: equipment service and general housekeeping tasks. • Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris is removed from all areas of the facility using brooms, mops, brushes and other hand tools., • Walk garage daily to note and correct any maintenance problems., • Sweep and pick up around the entrances and exits to the garage and stairwells as well as clean surface area rails, etc. on all levels, the booth, the office and rest rooms., • Empty all trashcans in the garage, the booth and the office., • Paint any and all areas of the facility as directed by the facility manager/supervisor to ensure that all painted surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc. are properly maintained and look neat and clean., • Replace burned out bulbs., • Apply oil absorbent to oil spills., • Submit requests for repairs or maintenance., • Check conditions of safety items, such as gate arms to ensure clearance bars are secure., • Check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock and general appearance., • Provide ticket and record gate counters to the Manager., • Keep an inventory of janitorial supplies., • Maintain a garage/lot sweep sheet., • Operate automatic sweepers, scrubbers, outdoor equipment such as weed eater, lawnmowers or other electrical tools to repair or construct items, as applicable., • Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers and other light duty equipment., • Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner., • Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions., • Assist customers within the facility or as directed by the Facility Manager/Supervisor., • Resolve customer complaints independently or with the aid of a supervisor., • Be familiar with all aspects of the operation and cover other duties including cashier, attendant, etc. on an as needed basis., • Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts. This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma or a combination of experience and education. May require facility maintenance, electrical and or painting experience and or skills training depending on the job assignment and facility. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement. Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication: Writes clearly and informatively; Able to read and interpret written information. Customer Service: Maintains positive attitude. Responds to requests for service and assistance. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Professionalism: Reacts well under pressure. Language Ability: Ability to read, write and interpret the English language. Ability to respond to common inquiries or complaints from customers. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand or walk for long periods of time (up to 8 hours). The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move 50 pounds or more regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Ability to withstand working with dust, chemicals and other possible irritants and work in extreme weather conditions (rain, snow, cold, heat). SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Durst Organization is seeking a Porter for Frank 57West. Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. The shift and schedule for this position will be Sunday - Thursday, 7:00am to 3:30pm, days off: Friday/Saturday. Salary is $22.3319-29.7758 per hour. Responsibilities: • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized is paramount., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform of an emergency event, • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries preferred, • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred)., • Candidate will be required to obtain Certificates within six months of hire., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested., • Must be energetic, dependable and motivated to work. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Durst Organization is seeking a Porter for 20-30 Halletts Point, our residential property located in Astoria, Queens. Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies. The position has the following schedule: Tuesday – Saturday 11:00PM-7:30AM Days Off: Sunday & Monday Salary range: $22.3319 - $29.7758 per hour. Responsibilities: • Adhere to the Durst Residential Standard Operating Procedures., • Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied., • Performs daily property maintenance and cleaning projects throughout the building as assigned., • Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary., • Maintain excellent customer service relationship by adhering to TDO customer service standards., • Monitor contractors and vendors on site; keeping the building clean and organized is paramount., • Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing., • Inspect the facility to ensure its adherence to safety, sanitary and security standards., • Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander., • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform of an emergency event, • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies, • High School Diploma or equivalency preferred., • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response)., • Three plus years porter/handyperson experience. Hospitably or Residential industries preferred, • Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred)., • Candidate will be required to obtain Certificates within six months of hire., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested., • Must be energetic, dependable and motivated to work. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Vacation Replacement Cleaners will provide vacation coverage at One World Trade Center from approximately March 1 to November 30, 2026. Please note this position has a limited term of five months with the opportunity for long-term retention based on business needs and performance evaluation.Candidate will create a positive experience by providing superior customer service to building tenants and guests. Responsibilities will include but are not limited to, ensuring that designated areas are always clean and well organized. The shift and schedule; Candidates must be flexible and able to work all the following shifts as needed:7:00am - 4:00pm 8:00am - 5:00pm 9:00am - 6:00pm 5:00pm -12:30am 5:15pm - 12:45am 8:00pm - 4:00am11:30pm - 7:00am 12:00am - 8:00am Salary is $24.036 per hour. Additionally, this position would be eligible for overtime for all hours actually worked, consistent with the Local 32BJ Collective Bargaining Agreement. The overtime rate is $36.054 per hour. Please note that wages are subject to tax withholdings and other applicable deductions. Responsibilities: Light Duty Responsibilities: • Empty wastebaskets by thoroughly damp wiping in/out. Collected rubbish must be placed in designated area for removal., • Dust and wipe clean all furniture (vertical and horizontal surfaces), equipment, telephones, and windowsills., • Dust baseboards, chair rails, picture frames, and doors within reach., • Remove finger marks and smudges from all office entrance doors, light switches, door frames and all interior glass (except windows)., • Vacuum all carpeted areas, sweep and/or damp mop all hard floor surfaces nightly., • Dust all doors and ventilating louvers within reach., • Maintain janitor closet to standard level and ensure that all assigned equipment is clean., • Turn off all lights and secure all doors that are scheduled to be locked upon completion of cleaning., • Report to your immediate supervisor of anything that not working properly or malfunctioning Porter Responsibilities:, • Perform heavy physical labor moving and pushing large amounts of trash, • Ability to operate freight car, • Operate heavy and specialized equipment safely and efficiently, • Operate tools and equipment in general custodial work, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching, • Requires the ability to lift, carry, push, swing or pull medium weights up to 75 pounds, which includes lifting over headPantry Maintenance:Includes cleaning all vertical and horizontal surfaces. Clean microwave and refrigerator, if directed. Thoroughly sweep and damp mop floor.Clean LavatoriesIncludes emptying all waste receptacles and replacing with a new clear plastic liner; thoroughly clean all fixtures (i.e., toilet bowls, urinal, sinks, partitions, mirrors) with an approved disinfectant; replenish all soap and paper dispensers; and thoroughly wash all floors with an approved disinfectant.Floor CareMachine scrub floors making sure the corners are thoroughly cleaned. Thoroughly rinse scrubbed floor areas and apply floor finish. Thoroughly sweep, damp mop and spray buff hard floor surfaces.Note: Special care must be taken not to splash solution on walls, doors and furniture.Rubbish CollectionOperate freight elevator, remove all rubbish from designated freight elevator lobbies. Ensure that all floors (freight lobbies) are thoroughly swept and mopped.Rubbish DisposalEnsure all collected rubbish is disposed of in the proper containers (i.e., wet or dry trash). Note: If you are not sure of items to be discarded, contact your supervisor immediately. Qualifications: • Prior office cleaning experience or similar environment, • Operate tools and equipment in general custodial work, • Meet all schedule and timelines, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Follow instructions per tenant request, • Work cooperatively with others, • Observe health and safety regulations, • Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations, • Work is performed while standing and or walking, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching, • Requires activities that involve being around moving machinery, exposure to changes in temperature, and exposure to dust and chemical fumes Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: We are seeking four (3) Night Light Duty Cleaner for our Building Services team at One World Trade Center. Candidates will create a positive experience by providing superior customer service to building tenants and guests. Responsibilities will include but are not limited to, ensuring that designated areas are always clean and well organized. The work shifts and posts needed: • Monday - Friday from 5:00pm - 12:30am (Saturday and Sunday off) - Floors 62 and 61, • Monday - Friday from 5:00pm - 12:30am (Saturday and Sunday off) - Floater This position is a Local 32BJ union position and will be based at One World Trade Center. Salary Range: $24.036 - $32.048 per hour. Responsibilities: • Empty wastebaskets by thoroughly damp wiping in/out. Collected rubbish must be placed in designated area for removal., • Dust and wipe clean all furniture (vertical and horizontal surfaces), equipment, telephones, and windowsills., • Dust baseboards, chair rails, picture frames, and doors within reach., • Remove finger marks and smudges from all office entrance doors, light switches, door frames and all interior glass (except windows)., • Vacuum all carpeted areas, sweep and/or damp mop all hard floor surfaces nightly., • Dust all doors and ventilating louvers within reach., • Maintain janitor closet to standard level and ensure that all assigned equipment is clean., • Turn off all lights and secure all doors that are scheduled to be locked upon completion of cleaning. Includes cleaning all vertical and horizontal surfaces and cleaning microwave and refrigerator, if directed. Thoroughly sweep and damp mop floor. Clean Lavatories Includes emptying all waste receptacles and replacing with a new clear plastic liner; thoroughly clean all fixtures (i.e., toilet bowls, urinal, sinks, partitions, mirrors) with an approved disinfectant; replenish all soap and paper dispensers; and thoroughly wash all floors with an approved disinfectant. Floor Care Machine scrub floors making sure the corners are thoroughly cleaned. Thoroughly rinse scrubbed floor areas and apply floor finish. Thoroughly sweep, damp mop and spray buff hard floor surfaces. Note: Special care must be taken not to splash solution on walls, doors and furniture. Rubbish Collection Operate freight elevator, remove all rubbish from designated freight elevator lobbies. Ensure that all floors (freight lobbies) are thoroughly swept and mopped. Rubbish Disposal Ensure all collected rubbish is disposed of in the proper containers (i.e., wet or dry trash). Note: If you are not sure of items to be discarded, contact your supervisor immediately. • Prior office cleaning experience or similar environment, • Operate tools and equipment in general custodial work, • Meet all schedule and timelines, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Follow instructions per tenant request, • Work cooperatively with others, • Observe health and safety regulations, • Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations, • Work is performed while standing and or walking, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching Physical demands: While performing duties of this job, employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must occasionally lift and move up to 50lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free uniforms, • Paid time off, • Health insurance, • Job Description Pool Cleaner / Valet Technician, • Position Overview We are seeking a reliable and detail-oriented Pool Cleaner / Valet Technician to join our team for the seasonal pool service period. This role involves performing routine pool cleaning, water chemistry balancing, equipment inspections, and customer service support. The ideal candidate will be punctual, safety-conscious, and able to deliver excellent service to our customers. Key Responsibilities • Read all notes on tickets prior to leaving for the day and prepare for the route, • Upon arrival, ring the bell (unless otherwise noted) and announce service visit, • Vacuum, skim, and brush pool at each visit, • Empty pump and skimmer baskets each visit, • Backwash and clean cartridges as needed, • Inspect pool equipment and report issues that cannot be fixed during the visit, • Perform water chemistry checks and balance as required, • Complete water analysis report with notes of work performed, issues found, and customer expectations; leave a copy for the customer, • Contact the office and speak with the In-House Mechanic when unsure of procedures, • Adhere to all safety guidelines, • Start time is 7:30 AM; technician must be on the road to the first job site by 8:00 AM (deductions apply if not adhered to), • Provide at least two weeks notice for personal day requests, • Obtain supervisor approval for any job changes between technicians, • Notify office immediately of any accidents or incidents with company vehicles, • Compensation & Benefits, • Hourly Rate: $20$24 per hour (depending on experience), • Annual Bonus, • 401(k) Employer Contribution, • Medical Insurance Reimbursement: $200 per month, • Seasonal Position (AprilOctober), • Qualifications, • High School diploma or equivalent, • Prior pool cleaning or maintenance experience preferred, • Ability to lift 5075 lbs. unassisted, multiple times per day, • Ability to frequently reach, stoop, bend, and kneel daily, • Ability to withstand extensive walking and standing daily, • Excellent customer service skills, • Proficiency with basic computer systems