Offres customer service team lead à Glen Cove, New York - Page 2Créer des alertes d'emploi

Job DescriptionBenefits: • Company parties, • Flexible schedule, • Signing bonus, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off My team currently includes an incredible office manager whos been with me for half of my agencys life shes experienced, organized, and keeps our office running smoothly. Alongside her are two fantastic team members who make the office a fun and friendly place for both customers and coworkers. Were currently looking to add one more person to our close-knit group. Our culture is relaxed but focused, centered on excellent customer service and teamwork rather than high-pressure sales. We take pride in maintaining our 5-star Google Review reputation and celebrate every positive review together. Mondays start with team meetings a mix of weekend catch-ups and business planning and we enjoy regular lunches, dinners, and even mini golf outings (families welcome!). Were very active in the community and participate in just about every local marketing event. After three decades, our name is well-known and well-loved in the area and Im proud to lead a team that represents that legacy with enthusiasm and care. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nancy Morris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? We’re seeking a Client Operations Manager to serve as the key link between our company and high-value clients—ensuring seamless service, smart sourcing, and long-term satisfaction. What You’ll Do Client Partnership • Build and maintain strong relationships with key clients, • Understand client needs and deliver tailored, proactive solutions, • Source and procure goods and services, including substitutions, • Monitor inventory levels and process purchase orders, • Develop marketing schedules aligned with client goals and seasonal trends, • Prepare and present reports on account performance, procurement metrics, and client initiatives, • Ensure all procured items meet required specifications and standards, • Coordinate with suppliers, internal teams, and clients to ensure smooth execution, • Resolve complex service issues with urgency and professionalismWhat You Bring, • Bachelor’s degree in Business Management or related field, • 5+ years of experience in client relationship management, procurement, or operations—preferably in Grocery, Distribution, or Food & Beverage, • Proven ability to manage complex client portfolios and procurement processes, • Strong analytical, critical thinking, and problem-solving skills, • Excellent communication, presentation, and negotiation abilities, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1479711 Canteen

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Director, Customer Experience Location: NY, CT, NJ Markets Reports to: Senior Leadership The Director, Customer Experience plays a critical role within Coffee Distributing Company’s (CDC) Account Management Team, leading strategic efforts to grow and retain CDC Direct business. This includes driving customer satisfaction, team development, and operational excellence across key markets. Key Responsibilities Leadership & Strategy • Lead the Direct Account Management team with a focus on customer retention and growth., • Build and maintain relationships with CDC’s Top 25 customers across NY, CT, and NJ., • Shape and enhance the operating model to deliver exceptional customer experiences., • Collaborate with CDC leadership and departments to promote transparency and continuous improvement., • Participate in quarterly business reviews (QBRs) and company-wide performance initiatives., • Conduct annual performance reviews and provide coaching and career development., • Support recruitment and onboarding of new team members., • Champion corporate initiatives and foster a culture of urgency and hospitality., • Identify opportunities to enhance profitability while maintaining customer value., • Analyze business metrics and trends to inform strategic decisions., • Link customer experience improvements to measurable business outcomes.Preferred Qualifications, • Bachelor’s degree or equivalent experience., • 7+ years of progressive leadership experience in account management, customer service, or food services., • Proven success in business growth and retention., • Strong communication, presentation, and interpersonal skills., • Ability to prioritize, multitask, and adapt in a dynamic environment., • Analytical mindset with a focus on results., • Proficiency in Microsoft Office Suite and ability to learn proprietary systems. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1475272 Canteen

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Manage food and beverage operations, • Create and maintain a food and beverage budget, • Lead team in providing exceptional customer service, • Create menus while taking into account budget, customer demands, and availability of ingredients, • Hire, train, and manage staff, • Establish goals and KPIs, • Adhere to all health and safety rules and regulations, • Provide sales and productivity reports to upper managementQualifications, • High school diploma/GED, • Extensive previous culinary experience, • Certification from culinary school preferred, • ServeSafe or Food Handler’s Certification, • Familiarity with Microsoft Office, restaurant management software, and POS software, • Advanced knowledge of culinary techniques and recipes, • Ability to remain calm and thrive under pressure, • Excellent management and leadership skills

Job Description The Working Area Supervisor position directly supervises commercial cleaning operations and cleaning personnel within an assigned area, ensuring that service commitments to customers-quality of service, and timeliness are fully met and that services are provided within the established budget for the assigned accounts. The ideal candidate would possess a drive to lead a team, the ability to meet customer’s needs, and a passion for providing superior customer support and service. A background in the cleaning industry and a valid driver’s license are required. ServiceMaster TBS is a growing company and offers opportunities for advancement, career growth, competitive pay, and benefits. Essential Functions and Basic Duties • Assist with recruiting for any open positions in your accounts., • Report any staffing changes using the Requisition Forms, • Work with the Training Manager to explain the building/task schedule and ServiceMaster cleaning techniques., • Train all new hires to ServiceMaster TBS standards and complete training sign-offs., • Understand task schedules for each assigned account and communicate task changes to upper management., • Perform building inspections per schedule and complete Recap Form and CompanyCam photos., • Complete daily recaps, • Address Quality Inspection issues/requests within the allotted time., • Manage building supplies, • Control inventory at each assigned account to prevent supply shortages without overstocking an account., • Order supplies as necessary via the ordering platform., • Transportation of supplies may be necessary. Paycom (Timekeeping) • Verify that all accounts have been serviced based on their schedule., • Monitor employee punches to limit payroll issues., • Report call-outs to management., • Manage open accounts and hours at each of your assigned accounts., • Area Supervisors may be required to cover open positions if they are unable to find coverage., • Responsible for managing safety concerns at assigned accounts, • Responsible for managing and reporting safety incidents to HR/Safety Manager, • Responsible for OSHA-required annual safety training. Qualifications • Education/Certification: High School diploma, • Bilingual English/Spanish preferred., • Required knowledge: Proficient in Google Suite, Paycom, Company Cam, • Experience Required: 3-5 years of related experience Skills/Abilities: • Ability to operate under pressure and to meet deadlines., • Ability to hold others accountable., • Manage multiple sites., • Self-motivated, energetic, and creative., • Strong organizational skills, cooperation, and willing to assist others., • Strong communication skills for effective customer/vendor relationship management and decision-making. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION • Able to lift 35 pounds and carry 25 lb. backpack vacuum cleaner., • Job Type: Full-Time, • Non-Exempt Benefits: • 401K, • Health Insurance, • Dental Insurance, • Paid time off, • Referral ProgramCompany DescriptionAt ServiceMaster TBS, we provide customized high-quality commercial cleaning for businesses in Pennsylvania, New Jersey, New York, Connecticut, Maryland, and Delaware. Locally owned and operated, we care about our neighbors, which include you, our customers, and employees.At ServiceMaster TBS, we provide customized high-quality commercial cleaning for businesses in Pennsylvania, New Jersey, New York, Connecticut, Maryland, and Delaware. Locally owned and operated, we care about our neighbors, which include you, our customers, and employees.

Job DescriptionDescription: Simply Set is part of a family-owned wholesale grower specializing in a variety of seasonal product offerings, including annuals, perennials and vegetables. We supply large retailers who sell the product in sizable quantities. Our emphasis is on providing high quality plant material along with superior customer service! We are looking for a Team Lead to supervise and direct a team of merchandisers at retail level, throughout our stores. Plant knowledge is helpful to this position. The right candidate will be skilled at multi-tasking, prioritizing and solving problems. Requirements: Supervisory Responsibilities: • Recruit, interview, hire, and train Seasonal Merchandisers in your market., • Oversees the daily workflow of the Market., • Handles discipline and termination of employees in accordance with company policy., • Will be working in Walmart garden centers., • Cover 5-10 stores within the territory, • Help merchandisers set stores, interact with vendors, customers and store personnel., • Merchandise live plants., • Travel between stores. Essential Duties: • Train and assist team to:, • Execute retail merchandising tasks including product placement, display and signage, • Train store associates on correct watering practices., • Implement retail schematics and merchandising materials as assigned, • Ensure merchandising is done to the standard set by Walmart, • Train retailers to perform scheduled tasks, • Ability to lift up to 25 lbs., • Take photos of displays and upload to OneDrive, • Effectively meet company and client objectives, • Interact and communicate effectively with store management, associates & suppliers, • Provide exceptional customer service, • Strictly adhere to weekly hour budget provided, • Visit every store each week, • Work with merchandisers in store on a regular basis (possible documentation), • Constant communication with Regional Manager via email, text, call., • Report issues immediately to Regional Manager, • Submit schedules for yourself and merchandisers to Regional Manager by Friday evening of previous week, communicate any changes to Regional Manager, • Saturday hours required, April through October. May be required to work holidays in peak season., • Time off must be approved by Regional Manager Qualifications: • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Excellent attention to detail, • Strong leadership skills, • Enjoy working outside with annual and perennial flowers, • Plant knowledge a plus, • Must be able to work in all types of weather conditions, • Must possess a smart phone, • Driver license and reliable transportation required, • Compensation: $18.50-24.50 per hour, • Health and Dental Insurance, • EAP, • SPTO, • 401(K)

Job Description Join Us Today: If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the furniture industry: • Commission-based salary ranging from $40,000 to $90,000 per year, based on performance, • Annual bonus structure tied to individual performance and company success, • Weekly commission and bonus opportunities on written sales, • Presidents and Premier Programs that offer additional weekly bonus incentives, • Paid, comprehensive two-week training through the Ashley Sales Academy, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and your birthday off, • Medical, dental, and vision insurance starting as low as $25 per week, • Employee discounts on furniture and accessories, • Referral bonuses up to $1,000 for recommending successful candidates Our Culture and Team Member Programs: FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including: • Hope to Dream: A portion of mattress sales funds beds for children in need, • Give a Day: Paid volunteer day annually with an approved non-profit organization, • Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress, • Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: A free financial wellness platform to help manage budgets and plan for the future Position Overview: Home Furnishings Advisor The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction. Key Responsibilities: Sales and Customer Experience • Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach, • Welcome and engage with every guest professionally and attentively, • Deliver compelling product presentations and offer complete solutions including protection plans and financing, • Build and maintain customer relationships through proactive communication during and after the sales process Post-Sales Administration • Accurately complete post-sale documentation and ensure order details meet customer expectations, • Provide all necessary paperwork to the Customer Service Department, • Enter accurate customer information into the UPs system, including contact details for future follow-up, • Record advertising efforts and maintain a lead database using customer information forms Showroom Presentation • Support store appearance through regular floor recovery and adherence to safety and cleanliness standards, • Ensure every customer has a professional and welcoming in-store experience Professional Development • Use company-provided tools and training to enhance sales performance, • Stay informed about product updates and company initiatives, • Participate in sales meetings, training sessions, and one-on-one coaching Performance Expectations: You will be evaluated on a variety of key performance indicators including: • Total sales volume and sales per guest, • Bedding sales, close rate, protection plan sales, and average transaction value, • Number of credit applications submitted, • Net gross margin and guest satisfaction (Net Promoter Score), • Total Piece Exception Rate and related inventory accuracy metrics Additional Duties: • Assist with cashiering or merchandise tasks as needed, • Participate in inventory and other operational processes, • Travel to other store locations for training or meetings as required Schedule Requirements: • Must be available to work at least 40 hours per week, including weekends, • Additional hours may be required during holiday or peak seasons, • Regular attendance at the assigned store is required, • Two days off per week are scheduled except during holiday periods Qualifications: • Highly motivated with a positive attitude and strong interpersonal skills, • Previous sales experience is helpful but not required, • Comfortable in a performance-driven, customer-focused retail environment, • Strong attention to detail and commitment to delivering exceptional service Job Type: Full-time Benefits: Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development My team currently includes an incredible office manager whos been with me for half of my agencys life shes experienced, organized, and keeps our office running smoothly. Alongside her are two fantastic team members who make the office a fun and friendly place for both customers and coworkers. Were currently looking to add one more person to our close-knit group. Our culture is relaxed but focused, centered on excellent customer service and teamwork rather than high-pressure sales. We take pride in maintaining our 5-star Google Review reputation and celebrate every positive review together. Mondays start with team meetings a mix of weekend catch-ups and business planning and we enjoy regular lunches, dinners, and even mini golf outings (families welcome!). Were very active in the community and participate in just about every local marketing event. After three decades, our name is well-known and well-loved in the area and Im proud to lead a team that represents that legacy with enthusiasm and care. ROLE DESCRIPTION: The Nancy Morris Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist-Customer Service Rep. No prior insurance experience or license is required to apply. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations and outbound calling., • Basic computer skills, including Microsoft Office and CRM systems.

Job Description Role: Site Lead Location: Onsite, Larchmont, NY Compensation: $90,000.00 - $124,000.00 + 15% Bonus+ full Benefits Day One A Career with Real Impact Flexcar is completely reimagining car ownership. We offer the world’s first month-to-month car lease, with insurance and maintenance included. Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership. By combining operational expertise with technology, data, and AI, we’re transforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing. Job Summary Flexcar is seeking a Site Manager to lead day-to-day operations, ensuring operational excellence, cost control, and exceptional member experience. This role is responsible for making the site is maintaining full P&L compliance, fleet performance, staffing, vendor management, on time fulfillment, vehicle quality and execution of all site activities—7 days a week. The Site Manager will drive efficiency, maintain quality standards, and adapt quickly to changing business needs while fostering a culture of continuous improvement. Who We’re Looking For • Drive & Work Ethic – Brings urgency and energy every day. Excited about taking on additional responsibility., • Pursuit of Excellence – Holds themselves to high standards. Never settles for “good enough.” Takes pride in their work., • People Skills – Communicates with clarity and empathy. Builds trust with customers and teammates in moments that matter., • Coachable & Curious – Learns fast. Applies feedback quickly. Never satisfied—always looking to improve., • Analytical Thinking – Comfortable with data and spreadsheets. Strong analytical and problem-solving skills., • Oversee daily operations across the hub: manage fleet readiness, create MC (Member Concierge) schedules, and maintain strong vendor and partner relationships, • Own the full performance of a Flexcar location — including hiring, training, and leading the team, • Manage the local cost side of the P&L, making cost-conscious decisions that impact profitability and drive sustainable growth, • Ensure consistent execution across service, fleet, member experience, and inventory, • Monitor and drive KPIs: available inventory, turnaround times, NPS, utilization, cost per mile, • Ensure an exceptional member experience — clean cars, on-time orders, and 5-star service, • Maintain a clean, safe, and efficient physical site that meets Flexcar brand standards, • Collaborate with HQ teams to implement new programs and identify operational improvements, • Roles at this level may specialize as General Managers or in focused leadership roles like Fleet Manager or Member Experience Manager, depending on skills and business needsYour Core KPIs, • Customer Experience Score, • Inventory Availability Score, • Unavailability Score, • Rest & Relaxation: Flexible PTO policy., • Future Savings: Benefit from a 401(k) plan with company match from day one., • Benefits: Excellent, low-cost healthcare coverage including medical, dental, vision, and eligibility day one., • Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee., • Weekly Pay Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR 6F0kDqReuR

Job DescriptionAbout Rowan: At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: • The Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Larchmont studio location.Key Responsibilities: Piercing: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times., • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Training + Development:, • Mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.What You Offer:, • Required Certifications: Active RN or LPN/LVN License., • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • Full-time schedule: 5 full days per week., • Weekend availability: 3 weekends per month.Benefits + Perks:, • Annual Base Salary between $65,000 - $75,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!, • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement Location: Port Washington, NY (Nassau County) Type: Full-time / Part-time Compensation: Competitive salary or hourly rate ($20-$25 based on experience) plus opportunity to earn performance bonuses. Moxie Salon and Beauty Bar, an emerging and rapidly growing franchise, is looking for a passionate and dedicated Salon Manager to join our team at our brand-new location in Scarsdale (East Chester), NY, opening in June 2023. If you have a flair for leadership, a love for the beauty industry, and a desire to grow professionally, this opportunity is for you! Assistant Manager Moxie Salon and Beauty Bar is also seeking a passionate and talented Assistant Manager to join our team. If you have a love for the beauty industry, excellent leadership skills, and a knack for social media management, we want to hear from you! As an Assistant Manager at Moxie, you will be responsible for supporting the Salon Manager in overseeing the day-to-day operations of our salon, providing exceptional customer service, and leading a team of dedicated professionals. Your social media expertise will play a key role in promoting our brand and driving client engagement. Key Responsibilities: • Assist the Salon Manager in overseeing daily salon operations, ensuring a high level of customer satisfaction and a seamless experience for clients, • Lead, train, and mentor a team of beauty professionals, fostering a positive and supportive work environment, • Collaborate with the Salon Manager to develop and implement sales and marketing strategies, including the management of the salon's social media presence, • Monitor salon performance, identifying areas for improvement and implementing necessary changes, • Ensure compliance with all health and safety regulations, as well as company policies and procedures, • Act as a liaison between the salon team and upper management, providing regular updates and feedback, • Continually seek opportunities for professional growth and development, staying current on industry trends and best practicesQualifications:, • At least 3-5 years of experience, • Salon experience required, • Cosmetology License preferred, • Previous experience in management, preferably in the salon or beauty industry, • Preferred experience managing and growing social media platforms (e.g., Instagram, Facebook), • Strong leadership and interpersonal skills, with the ability to motivate and inspire others, • Excellent customer service and communication skills, • Ability to multitask and prioritize in a fast-paced environment, • Strong organizational and problem-solving skills, • Flexibility to work a variety of shifts, including weekends and evenings, • A passion for the beauty industry and a commitment to staying current on trends and techniquesIf you're ready to take the next step in your career and make a lasting impact on a growing luxury salon franchise, we want to hear from you! Apply now and join the Moxie family today. Moxie Salon and Beauty Bar is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace. Job Types: Full-time, Part-time Expected hours: 36 40 per week Shift: • 10 hour shift, • 12 hour shift, • 8 hour shift, • Day shift, • Evening shift, • Morning shiftAbility to Commute:, • Port Washington, NY 11050Ability to Relocate:, • Port Washington, NY 11050: Relocate before starting work (Required)Work Location: In person

Job DescriptionJob Title: General Manager (Multiple Positions) Company: Goldfish Swim Schools - Westchester County, NY Join the Best Job in Aquatics: Become a General Manager! Are you passionate about aquatics and ready to lead a dynamic team in providing the highest quality swim instruction? Goldfish Swim Schools, the largest swim instruction program in the country, is seeking General Managers for our locations in New Rochelle, Yonkers, and Yorktown Heights in Westchester County, NY. This isn't just any jobit's the BEST job in all of the aquatics industry, offering the opportunity for growth within our Westchester County region and nationally. If you have a strong aquatics background, a passion for customer service, and a desire to make a splash in your career while upholding our Goldfish Core Values and delivering a "Disney-like" Customer Experience and Attitude, we want to hear from you! Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we're committed to providing a positive and inclusive environment where children can learn valuable life skills and build confidence in the water. Our General Managers play a crucial role in shaping the Goldfish experience for our customers and staff. We offer competitive compensation, opportunities for professional growth, and a supportive team culture where your contributions are valued and recognized. Join us and be a part of something truly special! Watch Video: Job Description: As our General Manager, you will be responsible for overseeing the day-to-day operations of our swim schools in New Rochelle, Yonkers, or Yorktown Heights. You'll lead a large team of staff members, including swim instructors, lifeguards, and customer service representatives, ensuring that each member of our team is equipped with the skills and resources they need to succeed. You'll also play a key role in driving membership sales and promoting our core Goldfish customer values. Responsibilities: • Hire, manage, and train a team of staff members, including swim instructors, lifeguards, and customer service representatives., • Collaborate with Goldfish corporate trainers to develop outstanding training programs for our swim instructors, lifeguards, deck supervisors, and managers., • Oversee the day-to-day operations of our swim school, including scheduling, facility maintenance, and customer service., • Drive membership sales and promote our core Goldfish customer values, ensuring that every customer has an exceptional experience., • Develop and implement strategies to achieve revenue and profitability goals., • Uphold Goldfish Swim Schools' high standards for safety, cleanliness, and customer service, with hyper-vigilance on pool safety., • Foster a positive and inclusive team culture where staff feel valued, supported, and motivated to excel., • Take a strong sense of initiative and continuously seek opportunities to improve the customer experience., • Maintain pool equipment and pool sanitation systems to ensure proper functioning and cleanliness.Qualifications:, • College degree required., • Strong aquatics background, including instruction and lifeguard experience., • Strong human resources background, with experience hiring, managing, and training teams., • Business experience in membership sales is ideal., • Experience with payroll systems and employee scheduling software., • Experience with Customer Relationship Management (CRM) software and sales tracking processes desired., • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun)., • Excellent leadership, communication, and interpersonal skills., • Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment., • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community., • Certified Pool Operator (CPO) certification is ideal and will be required for the position., • Experience with maintenance of pool equipment and pool sanitation systems.Ready to Dive into the Best Job in Aquatics? Apply Now and Join Our Team at Goldfish Swim Schools of Westchester County of New York!

Job Description Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team., • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives., • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging., • Address and resolve conflicts promptly, maintaining a positive work environment., • Personally engage with customers, swiftly resolving any issues to ensure a positive experience., • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation., • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience., • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs. Is this you? • 5 years in restaurant or retail management with a strong track record in people management., • Proven ability to improve performance based on P&L analysis., • Proficient with digital tools and platforms., • Exceptional communication skills, including written, verbal, and interpersonal., • Solid understanding of restaurant maintenance programs., • Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging., • Experienced in recognizing and motivating teams, with a successful track record in people development., • Skilled in recruiting top talent and training both high and under-performing employees., • Adaptable to change and experienced in supporting change management., • Adheres to corporate policies and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 4 weeks’ vacation and additional Paid Time Off, • Free bachelors degree, • Scholarship programs and tuition reimbursement for continuing education, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Hicksville, NY As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Four Day Work Week (46 hour work week), • 3 weeks of paid time off per year!, • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Westbury, NY As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Four Day Work Week (46 hour work week), • 3 weeks of paid time off per year!, • Attainable Bonus Program, • $55K - $65K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description POSITION OVERVIEW Be on the forefront of a growing industry: Assisted Stretching. This is the kind of position that will put your talents to work helping people of all ages move freely and live fully. This position is an excellent fit for someone who is passionate about the wellness industry, sales, marketing, community involvement, and customer service. The Studio Manager is responsible for driving introductory and membership sales, nurturing community partnerships and maintaining all functions of the studio. This is a full-time, on-site position that oversees studio operations to ensure continued success, you will mainly report to the Franchise Owner(s). The Studio Manager should be committed to creating an easy and enjoyable experience for our clients. We’re looking for someone with a passion for community involvement, networking and growing our brand awareness through organic social media marketing. We are looking for someone to exemplify our mission and act as a Brand Ambassador for The Vital Stretch. COMPANY OVERVIEW The Vital Stretch is an Assisted Stretch company that helps clients of any age, lifestyle or fitness level move freely and live fully. We have multiple studio locations in Fairfield County, Connecticut with plans to open operations across the US. Our proprietary method is rooted in clinical practice and sets us apart from competitors. Developed by our founders, a Physical Therapist and a Chiropractic Physician, The Vital Stretch Method uses dynamic movement, static holds, and press-and-release (PNR) stretching to provide a gentle, personalized and highly effective assisted stretch. We’re looking for a driven, enthusiastic and passionate person to join our growing team. REQUIREMENTS The Studio Manager must have the ability to convert first-timers into members, nurture client relationships and increase client retention. • 1-2 years of fitness sales, membership sales or equivalent experience., • NASM certification in the Stretching and Flexibility Coach program, • Certification through C-Developers as a lead VSPs, • Must have reliable transportation and be willing to travel to South Norwalk one-two times per week., • Ability to drive multiple revenue streams, including but not limited to, introductory clients, memberships, retail, add-on services., • Must have excellent communication and interpersonal skills, with the ability to assess a situation and pivot accordingly., • Must be a self-starter, with the ability to independently guide a client through the sales funnel., • Ability to recognize areas of improvement and make changes using good judgment., • Must have solid written and grammar skills., • Must have some experience managing social media accounts, including Instagram and Facebook., • Professional, punctual, and reliable., • Experience with G-Suite and studio softwares such as Club Ready is strongly preferred., • A passion for the fitness industry is a plus., • Attend events both in-studio and in the area, representing The Vital Stretch as both a studio manager and VSP, • Fully trained in the Vital Stretch Method and leading the VSP team with oversight of the Method itself, • Lead generation including GrassRoots Marketing and Networking, • Manage staff schedules, • Assist with Social Media Marketing, • Maintain cleanliness and organization of the studio, • Monitor studio technology, flagging any functionality issues to the appropriate team member, • Plan and execute local events, • Find new and maintain existing strategic partnerships with local businesses, • Help promote sales by distributing print collateral to surrounding businesses, • Supervise our Sales Associate(s) and Vital Stretch Practitioners (VSPc), • Independently make decisions related to high level customer service, • Enforce our policies and procedures, ensuring all appropriate forms are signed, • Ensure administrative supplies and branded collateral are stocked and displayed appropriately., • Manage appropriate marketing campaigns to generate leads for the studio., • Schedule and participate in networking/community events and studio promotions Pay: $62,000-$67,000++ Benefits: • We have secured area development rights in the NY tri-state area and will develop multiple studios. This position can grow into a GM role very quickly to manage multiple studios and hire studio managers/led VSPs. GMs manage their own territory and are responsible for the success of all studios within their territory., • Opportunity for commission based on sales and bonus based on performance

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts Position Overview: As a Sales Center Representative, you will operate from our office within the school, focusing on managing calls, text messages, and leads. Youll handle inquiries and drive enrollments, ensuring families receive exceptional service while contributing to the success of multiple locations. This role is not front-facing, allowing you to concentrate on sales efforts and lead management. Key Responsibilities: • Inbound & Outbound Communication: Respond promptly and professionally to phone calls, text messages, and online inquiries., • Lead Conversion: Convert inquiries and trial lessons into memberships by effectively communicating the value of our swim programs., • Follow-Up: Maintain consistent follow-up with leads to ensure high conversion rates., • Regional Coordination: Manage and track leads across three locations: New Rochelle, Yorktown Heights, and Yonkers., • CRM Management: Accurately record all interactions and progress in the CRM system., • Sales Performance: Meet and exceed individual and team sales goals.Qualifications:, • Proven sales experience, ideally in a membership-driven environment., • Excellent communication skills, both written and verbal, with a professional and personable demeanor., • Highly organized with strong time-management skills to handle multiple tasks effectively., • Proficiency with CRM tools and digital communication platforms., • Self-motivated and goal-oriented, with a passion for achieving results., • Familiarity with customer service in a family-focused setting is a plus.What We Offer:, • Opportunities for career growth within a supportive team environment., • A chance to make a difference by helping families prioritize water safety and fun., • Employee perks, including discounts on swim lessons and Goldfish merchandise.About Us: Goldfish Swim School is a premier swim school dedicated to teaching children essential water safety skills in a safe, fun, and friendly environment. Our team is passionate about making a difference in our communities, and were looking for team members who share our enthusiasm. Why Choose Goldfish Swim Schools? At Goldfish Swim Schools, we're not just about teaching swim lessons; we're about creating a supportive and welcoming environment for our team members. We are committed to your growth and success, fostering a workplace built on integrity, compassion, and trust. Watch our video to get a glimpse of what makes us special: Watch Video:

Job Description About Us VIRSIG, LLC is a global technology company focused on secure networks, video surveillance, detection, and access control solutions. We protect people, places and data by identifying then addressing cybersecurity, infrastructure, perimeter, and site vulnerabilities. , At VIRSIG, our strength is in how we efficiently deliver leading-edge products and services to our customers, and we’re proud to set the standard for success in our industry. To help us continue growing, we’re seeking an experienced Technician to fill a key position at our Port Washington, NY Headquarters. This is an extremely technical position with extensive network, IT, cybersecurity and security systems expertise required to provide field service and maintenance to our clients. Why join us? • Competitive compensation packages, • Medical, dental, vision coverage, • Health reimbursement account, • 401(k) with company match, • Professional development assistance, • PTO program, • Paid federal holidays, • Growing firm with fantastic team and culture Job Details Responsibilities • Ensure that all daily activities are assessed and in line with VIRSIG’s “WHY”, • Lead by example and demonstrate VIRSIG Core Values while carrying out duties of the Operations Department, • Provide onsite technical support to design, build, install, configure, maintain, and operate an HPSD-12 FIPS 140-2 compliant ESS, • Lead the installation, configuration, maintenance, and repair of advanced security systems, including I.P. cameras, access control card readers, entry control locking hardware, intrusion detection sensors, system control software, and other integrated technologies, • Provide expert-level troubleshooting, diagnostics, and repair for complex system malfunctions, including installation of replacement hardware when necessary, • Demonstrate proficiency in following technical design drawings, electrical layouts, building plans, and blueprints, as well as installing, routing, and terminating cable to field devices and within control panels, • Ensure proper cable labeling and clean, professional cable management for installations, • Program, update, and manage security system software, including firmware updates and custom configurations, • Supervise and mentor junior technicians, providing technical guidance, training, and feedback, • Inspect and evaluate system installations and service calls to ensure compliance with project specifications, building codes, and customer requirements, • Oversee system testing and final quality checks to ensure technical and functional requirements are satisfied, • Document quality checks where required, for example signal loss or communications continuity for installed and terminated cables, • Collaborate with project managers, clients, and other stakeholders to ensure timely project completion and address technical challenges, • Lead large-scale, critical service, and installation projects and take ownership of the most technically challenging service calls, • Maintain customer satisfaction by providing detailed explanations, offering system demonstrations, and ensuring that clients fully understand the functionality of their system, • Ensure all work activities are properly and thoroughly documented, including troubleshooting steps, issue diagnosis, and recommended repair actions or hardware needed, as well as current status for any ongoing efforts, • Maintain awareness and compliance with approval process for work orders, facility access, equipment procurement, and service ticket signoff., • Escalate issues to the Project Manager or designated customer POC when appropriate Qualifications • 3 to 5 years of relevant work experience in the low voltage/CCTV/security industry with a focus on complex system integrations, • Minimum 1 year of supervisory experience preferred, • Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked, • Advanced certifications in security systems required (LenelS2 OnGuard and Milestone preferred), • Desired certifications: Genetec, Lenel, Honeywell, Hirsch, AMAG, CCNA Security, CCNA Routing & Switching, MCP, Microsoft, Cisco, CompTIA A+, CompTIA Network+, CSEIP, • Experience supporting commercial, DoD, and/or federal government IT infrastructure; IT infrastructure for Electronic Security Systems (ACS / IDS / VSS / Biometrics) is strongly preferred, • In-depth background in security technology and integration, • Capable of obtaining a United States Security Clearance, • Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening, • Expertise in reading and interpreting blueprints, wiring diagrams, and system schematics, • Advanced technical skills in troubleshooting, software configuration, and network security systems, • Strong leadership and project supervisory skills with the ability to oversee teams and coordinate multiple projects simultaneously, • Excellent customer service and communication skills with the ability to explain complex technical issues in an understandable way The position is primarily field-based with periodic visits to our Port Washington, NY headquarters. The colleague may perform some work- related travel. VIRSIG’s “Why” At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation’s values. If you’re driven and looking for a place to grow, come join us. VIRSIG’s Core Values • People Matter, • Do the Right Thing, • Endless Pursuit of Excellence, • Long-term vs Short-term Focus, • Be Heroic!, • Never Give Up VIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience. VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR OlX6p3PlUn