Customer service team leader jobs in Rochester, New York - Page 3Create job alerts

Job Description Become a Shift Leader of Jersey Mike's Mayer Restaurants, a vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike’s ready-to-take-off career that is fun, fulfilling and rewarding! We are a fast-growing Franchise Group opening stores throughout Rochester and Buffalo with opportunities for future Shift Leaders, Assistant Managers, and General Managers. At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a winning team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and can commit to improving upon them, then we would love to talk to YOU! All new hires are brought on as trainees and put through an expedited training system to prepare for the role. We are looking for Shift Leaders to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include: Executing rushes, managing cash, resolving conflicts, and checking equipment. Ultimately, shift leaders will ensure that all aspects of the shift run smoothly and effectively. If you’re a leader who is committed to quality service and has experience in our industry, we’d like to meet you. Qualifications: ● Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable. ● Desire to impact others. ● QSR experience preferred but not required Benefits: ● We offer Dental, Medical and Vision insurance for those team member’s working 30 hours or more weekly. ● Bi- Weekly Pay including paid training ● Flexible schedules: Full/Part Time, Day/ Night Shifts ● Career advancement opportunities ● 401k matching ● We offer benefits for those team member’s working 30 hours and over and very competitive pay ($19-23 per hour including tips.) Responsibilities: ● Provide direction and feedback to workers during shifts ● Train and coach new employees ● Inspect equipment and communicate the need for repairs or replacements to management ● Check cash drawers and prepare bank deposits ● Ensure health and safety standards are followed ● Address customer and employee complaints ● Resolve conflicts between workers ● Foster and maintain a positive work environment We use eVerify to confirm U.S. Employment eligibility.

Job Description At Ormazabal we work to transform the electricity grid into an infrastructure of the future: more reliable, resilient and sustainable: we are experts in customised, high-tech electrical solutions. We design and manufacture solutions aimed at digitalizing the electrical grid to integrate more renewable energy generation, enable more sustainable mobility and guarantee the power supply to buildings and infrastructures with critical energy needs At Ormazabal we develop the technology needed to make this world a more electric place. That is why we are passionate about what we do. Because we know that we contribute to the construction of a more efficient and sustainable energy model. A better future for generations to come. With us you will find a space to design your future and transform everyone's future. JOB DESCRIPTION We are looking for a After Sales Service Technician in Rochester, NY. ROLE DESCRIPTION: • Coordination of on-site assemblies., • Commissioning of primary and secondary cubicles. Configuration and tests (FAT and SAT) of protection and control equipment. Configuration of communication’s equipment., • On site Customer training., • Maintenance of cubicles and protection and control systems. Non-conformities resolution., • Customer Support Service, remote and on field. FUNCTIONS: • Direct contact between clients and factories/OSU for the resolution of customer’s non- conformities., • Answers and gives technical assistance to market/clients for non-conformities of ORMAZABAL’s products, solving them on site and contribute the conclusions of repair works (with the objective of coordinating or developing the most efficient corrective), • Provide product training to all customers’ staff REQUIREMENTS: • Background degree: Electro-mechanical knowledge, • 2-3 years experience, • Vocational Training/High Level Technical Degree, • Social skills, flexible, leader, team work, commited, • Ability to handle and solve unexpected situations, • Able to travel BENEFITS: • Medical, • Dental, • Vision, • 401k, • HSA You will join an innovative company that leads the industry where you can develop your professional career.

Job Description Location: This position is 100% onsite and reports to either our Rochester or Buffalo locations with regional travel to client job sites. Job Summary: Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Syracuse area! As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence. Salary Range $25 per hour - $40 per hour Responsibilities: • Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work, • Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems, • Ensure every installation meets high-quality standards through thorough testing and calibration, • Talk over, upgrade, or seamlessly integrate with existing security systems, • Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively, • Comfortable working outdoors – occasionally in the rain or snow, • Comfortable working from heights on ladders or aerial lifts, or in small spaces, • Self-motivated to learn new technology, • Must maintain a clean, professional image with external and internal customers, • Ability to travel as required, • Ability to work overtime as required and participate in on-call schedule after six months, • Excellent communication (verbal and written) and interpersonal skills, • Two (2) year Associate Degree, • Previous alarm installation and service experience, • Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more, • 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays, • Industry-leading pay with monthly bonus opportunities and annual performance reviews, • Company vehicle, gas card, phone, and laptop, • Paid on-the-job training, • An open door to management – you are ALWAYS heard and respected!, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Job Description**MUST LIVE WITHIN 60 miles of Rochester NYBFC Solutions, the nation’s leader in HVAC preventative maintenance is growing again! We are hiring a Filter Technician for our Filter Service Department as a Full-time employee in our Rochester, NY market. Starting pay for the Service Technician role will be up to $24.00/hour, depending on experience and qualifications. We offer the following benefits: • 401(k) with employer matching, • Excellent advancement opportunities, • Company provided cell phone., • Company vehicle, • Dental insurance, • Health insurance, • Vision insurance, • 8 paid holidays Service Technician Job Requirements: • FREQUENT overnight/out of town travel., • For insurance purposes, to operate the company vehicle, you must be at least 21 years of age., • Possess and maintain a valid Driver's License subject to continuous review., • Must be comfortable with and confident working at heights up-to 40 feet above ground level and using extension ladders., • Meet ladder safety requirements as defined by OSHA., • Weigh less than 275 lbs due to ladder weight restriction limit, • Must be comfortable working outside in all weather conditions., • Integrity – must act with integrity at all times., • Must demonstrate a superior Customer Service attitude., • Be comfortable using the Customer’s & Company technology platform., • Work independently with remote supervision & the Field Support Team., • A typical work week will require 45 – 50 hours., • Facility and/or grounds maintenance, • Construction, • HVAC, • Cable installation BFC Solutions is an Equal Opportunity Employer #IND123

Job Description Field Service Technician II US-NY-Rochester Job ID: 33528 Type: Full-Time of Openings: 1 Category: Field Service Additional Locations|CUS About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you’ll be accountable for: • Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping., • Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance., • Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned., • Showcasing strong customer communication and satisfaction skills., • Maintaining the performance of assigned machines., • Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $21.50-30.75 hourly Do you meet these requirements? • Hold a High School diploma or equivalent experience required., • Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class., • Ability to travel (valid driver's license and acceptable driving record necessary)., • Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises., • Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI280247963

Job DescriptionDescription: Are you a skilled mechanic or technician looking to take your career to the next level? Kinsley Power Systems is hiring Field Service Technicians to service stand-by generators throughout the Northeast. If you have experience with engines, electrical systems, or heavy equipment—especially in automotive, trucking, marine, or construction—you may already have what it takes to thrive in this role. We offer specialized training to help you transition into the power generation industry and build a long-term, rewarding career. Kinsley Power Systems, a family-owned business, has been a trusted leader in generator service, sales, and rentals for over 60 years. We’re committed to exceeding customer expectations in a workplace that’s both enjoyable and supportive—where your hard work is recognized and your growth is prioritized. Key Responsibilities and Preferred Experience: • Performing preventative maintenance and repairs on standby generator systems (Ranging from 8kW-1mW), • Troubleshooting, diagnostic testing, load-bank testing and start-ups on generators, • Preparing accurate quotes for repairs and completing/submitting work orders, • Previous experience working on residential or industrial generators, • Exceptional communication and customer service skills, • The ability to participate in an on call, rotating schedule, • Must provide your own tools (multi-meter, hand-tools, etc.), • Very safety focused with an OSHA 10 (or the ability to attain one), • Competitive pay and PTO to keep your work-life balance in check, • Full health benefits package (Medical, Dental, Vision, etc.) + 401(k) with match, • Company-paid certifications and specialized training to grow your skills, • Company vehicle and gas card so you’re always ready to roll, • Uniforms provided, plus annual boot and uniform stipends, • Real advancement opportunities—grow your career with a team that wants to see you succeed