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Customer service trainer jobs in Hoboken, New JerseyCreate job alerts

  • Mezcal Kitchen JC
    Bar Manager / Supervisor
    Bar Manager / Supervisor
    10 days ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • 5th Avenue Group
    Sales and Customer Service-learn, lead, and grow
    Sales and Customer Service-learn, lead, and grow
    11 days ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you someone who loves working with people, thrives in a team environment, and is motivated by growth? At Fifth Avenue Group, we’re looking for ambitious individuals who want to build a career in sales and customer relations, not just find another job. We believe in developing talent from within — providing hands-on coaching, leadership training, and clear advancement paths. Whether you’re coming from hospitality, retail, or customer service, we’ll help you translate your people skills into professional success. ⸻ What You’ll Do - Engage with customers and business clients to provide exceptional service and tailored solutions. - Manage customer accounts, handle inquiries, and ensure client satisfaction. - Work closely with the sales and leadership teams to drive campaign performance. - Learn how to train, coach, and motivate others as you progress. - Contribute to a fun, team-driven environment focused on collaboration and success. ⸻ What We Offer - Hands-on training in sales, communication, and leadership development. - A positive, people-first culture that values growth, teamwork, and recognition. - Performance-based advancement — your results determine your success, not seniority. - Travel and networking opportunities for high-performing team members. - A chance to be part of a company that’s growing — and helps you grow with it. ⸻ We’re Looking For - Strong communication and interpersonal skills. - A great attitude and desire to learn. - Team-oriented with a passion for helping others. - Experience in hospitality, retail, or customer service is a plus — but not required.

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  • Dogtopia of Long Island City (LIC)
    Canine coach/Rover
    Canine coach/Rover
    12 days ago
    $16.5–$17 hourly
    Full-time
    Long Island City, Queens

    We are seeking a dedicated and compassionate individual to join our team as a Canine Coach. As a Canine Coach at Dogtopia, you will play a crucial role in providing care and support for the dogs in our facility. Maintaining a clean playroom and a safe environment for the dogs under our care. If you have a passion for animals and enjoy working in a fast-paced environment, we would love to hear from you! Responsibilities: • Assist with feeding, grooming, and exercising dogs, • Monitor the health and well-being of animals and report any concerns to the appropriate staff, • Assist with animal restraint during medical procedures or grooming sessions, • Provide a safe environment for the dogs, • Interact with customers and provide excellent customer service, • Previous experience in dog training, pet care, or a related field is preferred, • Knowledge of animal behavior and handling techniques, • Familiarity with basic obedience training methods, • Experience working in a kennel or veterinary setting is a plus, • Ability to handle heavy lifting and physically demanding tasks

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  • Masterpiece
    Beautician
    Beautician
    2 months ago
    $16–$22 hourly
    Full-time
    Manhattan, New York

    [Company Description] 私たちは、NYで何百ものお客様から★5の高評価を誇る、Williamsburg, Upper East SIdeと2店舗で事業拡大中のLash│Browサロンです。今年10月で6周年を迎え、"まつ毛、眉毛を通して、心身ともに、モチベーションを上げ、自分を再生できる場所"をコンセプトに、NYでは珍しい個室やインテリアに拘った内装、ホスピタリティ、NYの他店にない日本の最上級の技術を日々心掛け、毎月多数のご新規様を獲得しながら、現在は80%以上リピーター様で埋まっております。 We are an eyelash and eyebrow salon, boasting hundreds of 5-star reviews from customers in NY. We operate at two locations in popular areas of NY, Williamsburg and the Upper East Side. This October marks our 6th anniversary. We strive daily to provide a unique experience in NY, with private rooms, interior design, and exceptional hospitality, along with the highest level of Japanese techniques not found in other NY salons. We attract many new clients each month, and currently, over 80% of our clientele are repeat customers. Our concept: "A place where you can rejuvenate yourself, both physically and mentally, and boost your motivation through your eyelashes and eyebrows." Our staff work with the same feelings. [Role Description] 当店では、近い将来に更なる増店、海外支店も見据え活動している為、当店のコンセプトに共感し、安定した環境で共に長く成長して行けるメンバーを募集しております。高い水準の顧客サービスを保証し、顧客と相談してニーズを理解し、清潔で衛生的な作業環境を維持していただきます。メンバーの安定と将来も見据えた成長を目指し、技術者として以外でも、世界で活躍できるオンライン講師、接客講師、店内でのトップトレーナー、チーフ業、マネージメント、ブランドアンバサダー、等の様々な将来的なポジション、そしてメンバーをサポートするい以下のような雇用形態をとっております: ・閑散期でも安定給与保障 ・現役メンバーから他店より高時給と好評 ・結果がお給料へ反映 (チップ全額+月毎インセンティブコミッションあり) ・当店の技術とレーニングは無料で毎月受けられます ・集客はお店がする為、技術と接客に集中できる ・将来を見据えた、施術者以外のポジションや技術サポート ・他店に無い最新技術を学べる (ハリウッドブロウリフト、2Dエクステンション、アンドヘルシー、ブリスラッシュ等他) We are actively planning further expansion in the near future, including overseas locations. We seek people who share our vision and can grow with us over time. This is a full-time, on-site role for a Lash & Brow Technician located in New York, NY. The Lash & Brow Technician will be responsible for providing various beauty treatments, including eyelash extensions, lash lifts, brow shaping, tinting, and other related services. The technician will ensure a high standard of customer service, consult with clients to understand their needs, and maintain a clean and sanitary working environment. We aim for the stability and future growth of our members, not only as engineers but also in various future positions such as online instructors who can thrive globally, customer service instructors, top trainers within the store, chief roles, management, brand ambassadors, and we have the following types of employment support for our members: ・Stable salary guaranty even during the off-season ・Highly praised by current members for having higher hourly wages than other stores. ・Results are reflected in your salary. (Full tip + monthly incentive commission available) ・Our training is available for free every month. ・The shop handles new customer acquisition, so you can focus on your skills and customer service. ・Positions and technical support beyond practitioners, with a focus on the future. ・You can learn Japanese latest technology not available at other stores. (Hollywood Brow Lift, $Healthy, 2D Extensions, Bliss Lash, etc.) [Salary] お店に貢献してくれた分還元します。チップ全額+月毎インセンティブコミッションあり。頑張って貢献してくれた方、チップ込みで月のお給料$6000(gross) 以上見込めます。ですが、もう少しゆっくりした働き方も可能です。 We'll give back to you based on your contribution to the store. Full tip amount + monthly incentive commission available. For those who work hard and contribute, you can expect a monthly salary of over $6000 (gross), including tips. However, it's also possible to work at a slower pace. [Job Type / Shift] 要相談 (週末金土日、平日の夕方、週4回以上可能な方優遇) (繁忙期の5-7月、9月、12月出勤可能な方優遇) 相談の上、旅行等のお休み考慮します。 Negotiable, Preference given to those available on: -weekends (Friday, Saturday, Sunday), weekday evenings -at least 4 times a week -during peak seasons (May-July, September, December) -Consult your vacation: we will consider time off for travel, etc. [Qualifications] ・USで合法で働ける方 ・自己流にならず、当ブランドコンセプトに合わせ、フレキシブルに対応出来る方 ・NY州のコスメトロジーのライセンス所持者もしくはすぐに取得可能な方 ・未経験でも手先の器用な方、アイリストへの興味がある方 ・英語:日常会話が出来る程度 ・NY にきたばかりの方もご相談ください。英語の練習もお手伝いいたします。 ・経験者(シングルラッシュもしくはラッシュリフトの施術が出来れば残りの技術は出来なくても応募可能です。他はお教えします) #シングルエクステンション #ラッシュリフト #ハリウッドブロウリフト #ブロウラミネーション #2Dエクステンション #アンドヘルシー #ラップアップ ・legally authorized to work in the US ・Someone who can be flexible and adapt to our brand concept without being self-taught. ・Hold a cosmetology license in New York State or be able to obtain one immediately. ・Experienced (If you can perform single lash extensions or a lash lift, you can apply even if you don't know the other techniques. We will teach you the rest. -Excellent customer service and client consultation skills -Ability to maintain a clean and sanitary working environment -Strong attention to detail and commitment to quality work -Good communication skills and ability to work effectively in a team environment -Previous experience in a beauty salon or spa setting is preferred サロン見学や、zoom で面接前に質問等お受けしお話する事も可能。是非、お気楽にお問い合わせください。 Salon visits and pre-interview Q&A sessions via Zoom are also available. Please feel free to contact us with any questions.

    No experience
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  • Lusoft DCX
    Customer Service Support (Remote)
    Customer Service Support (Remote)
    2 months ago
    $30–$35 hourly
    Part-time
    Manhattan, New York

    Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more. Key Responsibilities: Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits) Respond to inquiries via email and messaging platforms , based on client needs Participate in paid training to ensure a smooth onboarding experience Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones) Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) Qualifications: Previous experience in customer service roles Must be a U.S. resident Strong, clear, and personable telephone communication skills Availability to work during U.S. business hours Benefits: Paid Time Off (PTO) Healthcare coverage Opportunities for performance-based advancement This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.

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