Corporate Training Manager
26 days ago
Charlotte
Job Description The Corporate Trainer is responsible for developing, delivering, and maintaining training programs that support the company’s sales, service, operations, and management teams. This role ensures employees understand the company’s products, services, safety standards, customer expectations, sales processes, technical procedures, and leadership practices. The Corporate Trainer will work closely with department leaders to identify training needs, create practical learning materials, onboard new employees, improve team performance, and support consistent execution across the organization. This position requires a strong understanding of industrial batteries, chargers, material handling equipment, customer service, sales processes, field service operations, and management development. Responsibilities • Sales Team Training - Develop and deliver training programs that help the sales team understand company products, services, applications and value propositions., • Service Team Training - Train service technicians, installers and field personnel on company service standards, safety procedures, technical processes and customer interaction expectations., • Management & Leadership Training - Develop and deliver management training programs focused on leadership, communication, coaching, accountability, employee development, performance management and operational consistency., • Create, update and maintain training manuals, presentations, videos, checklists, assessments, SOP's and job aids., • Work closely with sales, service, operations, safety, HR and senior management to ensure training supports company goals. Required Qualifications • High school diploma or equivalent required; associate or bachelor’s degree in business, education, technical training, operations, or a related field preferred., • Experience in industrial batteries, chargers, material handling, forklift service, equipment service, electrical systems, or a related industrial field preferred., • Prior experience in corporate training, technical training, sales training, service management, operations, or employee development preferred., • Strong communication, presentation, and teaching skills., • Ability to explain technical information clearly to both technical and non-technical audiences., • Proficient with Microsoft Office, PowerPoint, Excel, training software, CRM systems, or learning management systems., • Ability to travel to branch locations, customer sites, or field service locations as needed., • Knowledge of OSHA safety practices, electrical safety, PPE requirements, battery handling, and hazardous materials procedures., • Ability to stand, walk, and conduct hands-on demonstrations for extended periods.Company DescriptionIndustrial Battery & Charger, Inc. is a recognized leader in the battery and charger industry, with a growing East Coast presence supported by 16 locations.Industrial Battery & Charger, Inc. is a recognized leader in the battery and charger industry, with a growing East Coast presence supported by 16 locations.