Customer service trainer jobs in Jacksonville, FloridaCreate job alerts

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: • A flexible hybrid work schedule (three days in the office, two days' work from home), • Full medical, dental, and vision coverage for both teammates AND family members, • Competitive pay and performance incentives, • A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Website Administrator II oversees all aspects of the website, from change coordination and control, development, website security, and governance. The Website Administrator II will be the central coordinator for all website input and will work with other team members to create and implement website content types, design, and architecture that meets business objectives and user needs. DUTIES & RESPONSIBILITIES * Lead the comprehensive management of the WWP website to include any changes and development. * Collaborate with internal and external stakeholders to gather requirements, coordinate priorities, and plan additions and changes to the website. Ensure effective communication and alignment of goals to meet business objectives. * Design and plan technical solutions that align with business requirements. Evaluate and recommend appropriate technologies, platforms, and frameworks to optimize the website's functionality and user experience. * Oversee the Umbraco CMS platform and other content management systems (CMS). Ensure smooth operation, maintenance, and customization of the CMS solutions to meet WWP's specific needs. * Monitor WWP web-based systems for availability, uptime, and performance. * Ensure that websites are optimized for performance, search engine optimization (SEO), and accessibility. * Review and execute ongoing web support requests and respond to the administrative needs of users. * Process daily requests for changes and adhere to the WWP's Change Control Process. * Develop reports, dashboards, and processes to continuously monitor data quality and integrity. * Write clean, scalable code using .NET programming languages. Gather functional and technical requirements for web projects to ensure compliance with coding standards and best practices. * Define website objectives by analyzing user requirements and system features and functionality. * Work with various functions and end users to identify, document, and communicate standard business processes relating to WWP websites. Support users to develop documentation and assistance tools. * Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify system solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to WWP's business needs. * Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions. * Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy and realize the full potential of their web solution. * Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Demonstrated proficiency in HTML, CSS, JavaScript, or other programming languages. * Strong collaboration skills. Demonstrated ability to work effectively as a teammate, identify and resolve problems, and accomplish goals and objectives. * Demonstrated understanding of deployment, security, authentication, and data protection principles. * Strong project management skills. Demonstrated ability to drive projects to successful outcomes, providing excellent customer service to ensure project success and client satisfaction. * Strong working knowledge of professional web development with sites using a CMS. * Demonstrated understanding of ASP.NET, .NET, MVC, and Microsoft Visual Studio. * Demonstrated proficiency in SQL database queries and stored procedures. * Strong analytical and problem-solving skills with the ability to analyze information to identify problems. * Demonstrated understanding of DNS and domain name management. * Demonstrated understanding of single sign-on, REST APIs, and integration technologies. * Strong understanding of SEO and analytics. * Ability to adapt quickly to changing priorities and manage multiple deadlines within a fast-paced, changing environment. * High energy level. Self-starter; willing to take initiative. * Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues. * Excellent verbal and written communication skills. Exceptional interpersonal skills. Demonstrated ability to effectively communicate with users from diverse skill levels. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Five years of website administration, website development or implementation of websites. * Three years of experience developing professional websites using .NET framework. * Three years of experience working with a CMS. * Two years of experience working with SQL. * Experience working with REST APIs and testing tools such as Postman. Preferences * Three years of experience working with software and hardware vendors. * One year of experience with Salesforce integrations and Azure website hosting. * Experience with content delivery networks (CDNs). * Experience with Umbraco CMS and Umbraco Forms. * Experience with accessibility testing tools (e.g., screen readers) and WCAG standards. EDUCATION Requirements * Bachelor's degree in computer science, information systems or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences * None. CERTIFICATIONS & LICENSURE Requirements * None. Preferences * None. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Sitting for extended periods. * May require lifting/carrying items up to 20 pounds. * Up to 10% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program and Bereavement Leave. For Chicago, IL Applicants: The estimated hiring range for this position is between $98,918 - $123,648 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $103,219 - $129,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $107,520 - $134,400 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-ml #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Job DescriptionJob Description Summary: The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. The Personal Training Manager will achieve these objectives by: • Managing and coaching the front-end selling process of the CrunchOne Kickoff., • Managing and coaching the delivery of personal training services, • Owning the client journey that a customer takes by engaging with our paid programmingThe Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness. Job Duties: • Selling directly by performing at least 50% of all CrunchOne Kickoffs, • Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell, • Managing schedules and directing resources as informed by the various KPIs, • Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days., • Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale, • Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports, • Hire, train, and manage the performance of a team of qualified Personal Trainers, • Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals., • Maintain reports and data for clarity into performance of the business, • Knowledge of Personal Training techniques and program design, • Sales, communication, and rapport building skills, • Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc., • Muscle be able to adjust and operate all club equipment, • Experience in coaching/motivating groups, • Strong leadership, interpersonal & communication skills, • Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude, • Possesses a strong member service focus, • High School Diploma or GED required, • Bachelors Degree preferred, • ACSM Certified Personal Trainer, • ACE Personal Trainer Certification, • The Cooper Institute Personal Trainer Certification, • IFPA Personal Fitness Trainer Certification, • NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist, • NESTA Personal Fitness Trainer Certification, • NFPT Personal Trainer Certification, • 1-2 Years as a Personal Trainer preferred, • Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees, • Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public, • Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds

Job DescriptionNOW HIRING PERSONAL TRAINERS AND SMALL GROUP INSTRUCTORS! Jacksonville NOW HIRING personal trainers to work in our new and existing clubs one of the fastest-growing Fitness Franchise on the planet, Workout Anytime! We are hiring in an established location in Jacksonville! This is a unique and powerful opportunity if you have the desire to build a CAREER in Fitness! If you are a TEAM player and you are looking for an opportunity for advancement. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing personal training clientele inside a supporting fitness club that will assist you to build your schedule! Candidate Requirements: • NATIONALLY CERTIFIED PERSONAL TRAINERS (ACE, ISSA, NASM, etc.) PREFERRED, • OUTGOING PERSONALITY, • EXCELLENT CUSTOMER SERVICE SKILLS, • ENJOYS INTERACTING WITH A DIVERSE GROUP OF PEOPLE, • PASSION FOR FITNESS AND CHANGING LIVES, • MOTIVATED ENTREPRENEUR WHO IS A TEAM PLAYER, • EXPERIENCE AND/OR RELATED DEGREES ARE ENCOURAGED BUT ON THE JOB TRAINING WILL BE PROVIDED If you are selected to join the Workout Anytime team in your area you will be trained on our training philosophies and how to implement our nutritional program with your clientele.

Job Description WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. FIELD TRAINER Key Responsibilities: • Improve Leasing & Sales Skills, • Coach teams on lead management, follow‑up, communication, and closing., • Model strong leasing behaviors and identify opportunities for improvement., • Elevate the Customer Experience, • Train associates to deliver consistent, engaging tours., • Reinforce storytelling, product knowledge, and personalized service., • Strengthen Processes & Standards, • Ensure policies and procedures are followed., • Coach healthy, repeatable habits that drive consistent execution., • On‑Site Coaching, • Visit properties regularly to observe real interactions and provide in‑the‑moment feedback., • Support teams during lease‑ups, transitions, or performance challenges., • New Hire Onboarding, • Lead in‑person onboarding focused on service standards, systems, communication, and leasing fundamentals., • Build a confident foundation for new associates., • Ongoing Development, • Provide refreshers, role‑plays, and skill‑building sessions., • Encourage curiosity, growth, and continuous improvement., • Document & Communicate Insights, • Track progress, identify trends, and share needs with leadership., • Collaborate With Operations & L&D, • Align training with business goals and support new initiatives. Qualifications: • 2+ years of property management experience., • Strong leasing, customer service, and communication skills., • Curious, outgoing, process‑oriented, and open to feedback., • Enjoys teaching and helping others improve. Physical Requirements: • Ability to travel up to 75% of the time, including driving between properties and occasionally staying overnight, depending on region coverage., • Ability to lift, carry, and transport training materials or equipment, typically up to 15–20 lbs. Work Environment: • Frequent on‑site visits to leasing offices and model units, • Working alongside onsite teams in real time, • Observing actual prospect interactions, tours, and leasing workflows, • Hands-on coaching, this is not a "behind the desk" role #LI-Onsite

Job DescriptionNOW INTERVIEWING PERSONAL TRAINER /SMALL GROUP INSTRUCTOR! Duval Station Full or Part-time NOW HIRING a personal trainer to work in one of the fastest growing Fitness Franchise on the planet, Workout Anytime! We are hiring at Duval Station! This is a unique and powerful opportunity if you have the desire to build a CAREER in Fitness! If you are a TEAM player and you are looking for opportunity for advancement. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing personal training clientele inside a supporting fitness club that will assist you to build your schedule! Candidate Requirements: • NATIONALLY CERTIFIED PERSONAL TRAINERS (ACE, ISSA, NASM etc.) PREFERRED, • OUTGOING PERSONALITY, • EXCELLENT CUSTOMER SERVICE SKILLS, • ENJOYS INTERACTING WITH A DIVERSE GROUP OF PEOPLE, • PASSION FOR FITNESS AND CHANGING LIVES, • MOTIVATED ENTREPRENEUR WHO IS A TEAM PLAYER, • EXPERIENCE AND/OR RELATED DEGREES ARE ENCOURAGED BUT ON THE JOB TRAINING WILL BE PROVIDED, • SALES BACKGROUND IS A PLUS!We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career in changing lives! The customer service of a Workout Anytime trainer must be absolutely outstanding! We are not only taking these individuals through one-on-one training, but we are also teaching them to implement HIIT cardio, weight training, and a whole food nutritional program to provide consistently amazing results! We are VERY passionate about helping our clients achieve any and all of their goals in a healthy and effective way. Our entire TEAM of trainers will work together to provide support and a cheering section for each client. If you are selected to join the Workout Anytime team in your area you will be trained on our training philosophies and how to implement our nutritional program with your clientele.

Job Description About Foresight Fitness Foresight Fitness is an on-premises fitness service provider, transforming lives through exceptional fitness, anywhere – since 2013. We specialize in group fitness options, personal training, swim lessons, gym management, and gym design – but we are unified by our guiding principles…whatever we provide will be Fun, High-Quality, and Reliable. Foresight Fitness’ purpose is to transform lives through exceptional fitness, anywhere. Foresight Fitness is guided by our core values and beliefs • We are dedicated to providing a fun and high-quality fitness experience for our customers., • We are committed to the highest levels of reliability., • We value high performance and continual growth., • We believe we have a responsibility to bring fitness to those seeking self-improvement, wherever they are., • We believe in prioritizing efforts where we can make the largest impact on people’s lives., • We expect profit but only from services that improve people’s quality of life. Specific Hiring Need: Certified Personal Trainer to lead fitness center orientations and train clients. About the Role: The Instructor/Trainer plays a crucial role in developing and delivering fitness programs that improve the quality of life of the people we serve. This position is responsible for creating engaging fitness routines/workouts that cater to diverse populations. The Instructor/Trainer will assess the effectiveness of fitness sessions and make necessary adjustments to improve outcomes. By fostering a positive environment, the Instructor/Trainer will empower individuals to achieve their personal and health goals. Ultimately, the success of this role is measured by the overall impact to our client's lives. Minimum Qualifications: • High school diploma or GED., • Must be FUN, HIGH-QUALITY, and RELIABLE., • At least one year's recreation or physical fitness training experience in a customer-facing role., • Certification in a fitness modality (ex: Personal Training, Yoga, Zumba, Jazzercise, Tai Chi)., • Current CPR and AED certification (the company will provide at no cost)., • The ability to demonstrate and adjust equipment and to lift at least 25 pounds. Responsibilities: • Arriving prepared and on-time for scheduled shifts and eliminating personal distractions while working., • Conducting self in a way that reflects favorably on Foresight Fitness and clients., • Displaying a positive and customer service-oriented attitude for clients and staff., • Effectively working and collaborating with a diverse guest and client population., • Effectively communicating, both orally and in writing., • Working independently to assess situations and make well-informed decisions., • Wearing clothing that is clean and appropriate per the Policies & Procedures Handbook., • Accurately and in a timely manner reporting time worked and participant counts as required. Skills: The required skills of communication and interpersonal abilities are essential for effectively conveying information and engaging participants during fitness sessions. Organizational skills are utilized to develop structured fitness plans and manage training schedules efficiently. Overall, these skills contribute to a dynamic and impactful experience for all participants.

Job DescriptionJob Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities • Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule., • Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment., • Create bi-weekly updates consisting of a variety of exercises., • Meet class requirements based on club size and member traffic., • Assist in front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Qualifications/Requirements, • A passion for fitness and health!, • Upbeat and positive attitude., • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • Current CPR Certification required., • Nationally Certified Training Certificate required., • High School diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occassionally lift up to 50 lbs., • Will occasionally encounter toxic chemicals during shift.

Job Description The Installation/Service Technician position is in the business of installing and servicing electronic security systems including, but not limited to, video surveillance systems, burglary alarm systems, access control systems, intercom systems, vehicle GPS systems, mobile video surveillance systems, A/V systems, etc. Most installs/service calls take place in the “small/medium” business environment (approx 10%-15% in residential environments) where we are working while the business is running thus a heavy emphasis on cleanliness and customer service is essential. Most installations will require 8-12 runs through the building to a head-end, as well as possibly, attic work, aerial runs, trenches (digging), running conduit, etc. A keen construction understanding of how structures are built is essential as to understand where/how we can run wires unexposed to devices. A heavy understanding of attic work, ladder/lift work, heavy equipment functionality and safety is a very high priority. Work Schedule: Monday – Friday with occasional Saturdays. Hours vary based on client/company needs but generally have an 8AM start time and 5-6PM stop time; however, some later start times, delayed ending time and/or night work sometimes exist. Travel Requirements: Our technicians travel throughout FL, GA & SC on a weekly basis. All drive/travel time is performed in company issued vehicles, compensated at full pay rate, covered with company expense accounts and per diem issued. Experience Requirements: This role requires knowledge of analog and IP surveillance equipment including but not limited to; DVR’s, NVR’s, analog cameras, Digital IP cameras, Network routers and switches, Networking protocol, Internet protocol, low voltage wiring for Voice/Data/CCTV required by county and state codes, industry Best Practices running low voltage wiring, conduits, common safety procedures and knowledge of the use of hand and power tools associated with installation of CCTV /Voice/Data Systems. *** Related industry experience can be considered such as: Cable/Internet/Satellite Technicians, Electricians, Telecom Technicians, Phone/Data/Network Cabling Technicians, etc. Other Requirements: The individual will be required to furnish their own hand tools such as, but not limited to; screw drivers, scissors, wrenches, sheetrock saw, wire strippers, crimpers, glow rods, sockets/ratchets, all forms of pliers/cutters, voltage meter, and any other hand tool needed to accomplish an install or service call. The individual will be required to lift heavy objects such as wire, ladders and other items, must have no felony or criminal record, pass drug screening and have a valid driver’s license with a clean driving record. Training: This role has an on-boarding and training period of approximately 4-6(+/-) weeks as a ride along with a Trainer/Senior Technician. Based on experience some are 2 weeks and others are 6 weeks. While training you are still required to meet all stated qualifications. Compensation: This role has a window of compensation that will range based on experience and skill-set. Rates are negotiable and based on those factors but generally range from $22.00/hr - $42.00/hr. These rates do not include per diem while traveling, commissions, etc. Rates/Offers will be discussed and agreed to at time of hire. We offer a full suite of benefits including, but not limited to, medical, dental, vision, life, 401K, etc.

Job Description NOW HIRING: Experienced Auto Glass Technician — Jacksonville, FL Join a high-performing team where hard work is rewarded, quality matters, and your voice actually counts. We're growing fast and need experienced Auto Glass Technicians NOW. Why Work With Us? • Top Pay: Earn $110,000+ with bonuses, • Growth Path: Rapid advancement to Lead Tech / Trainer, • Modern Equipment: No shortcuts — the best tools, fully supported, • Great Culture: Supportive leadership, team-oriented, fun atmosphere, • Install & repair windshields, door glass, back glass, and more, • Perform ADAS calibrations (training provided), • Deliver excellent customer service, • Maintain a clean, safe, efficient workspace, • 1+ year auto glass experience required, • Valid driver's license + clean driving record, • Ability to lift 50+ lbs, • Leadership training, • Relocation opportunities

Job DescriptionBenefits: • Tips, • Commission pay, • Employee discounts, • Flexible schedule, • Free uniforms Responsibilities • Perform client consultations for skin and body treatments., • Perform a wide range of advanced skincare treatments, such as CryoFacials, Cryotherma, chemical peels, and other non-surgical treatments, tailored to individual client needs., • Offer expert advice on skincare regimens, including product recommendations and lifestyle modifications, to maintain and enhance treatment results., • Utilize equipment and technologies effectively and safely, adhering to established Icebox protocols and safety guidelines., • Must be dependable, responsible, and punctual., • Must be courteous and professional in manner and appearance., • Collaborate with the Home Office Head Esthetician and Trainer to develop and R&D new products/protocols., • Conduct post-treatment assessments, documenting treatment plans, progress, and any adverse reactions or complications., • Enhances the guest experience by providing exceptional service., • Maintains a positive attitude and contributes toward a quality work environment., • Assist Wellness Coordinators on daily studio activity when not with clients.Qualifications, • State Licensed Esthetician, • 1+ years experience as a practicing licensed esthetician, • Extremely detail-oriented, • Self-starter and passion for learning, • Strong sense of ownership and urgency, • Strong organizational skills and ability to multi-task in a fast-paced environment., • Ability to work well independently and in a team environment, • Be able to lift 50 lbs

Job Description About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation’s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. Scope The Learning & Development Trainer I supports the delivery of training programs that enhance agency performance, strengthen brand alignment, and promote best practices. This role focuses on facilitating established training programs, assisting with content updates, and supporting learner engagement across onboarding and ongoing development initiatives. The Trainer I works closely with senior L&D team members and subject matter experts to ensure training materials are accurate, relevant, and aligned with business needs. This role is ideal for a developing trainer who is building facilitation skills and gaining experience in instructional design and learning technologies. Job Responsibilities · Deliver and co-facilitate virtual and in-person training sessions using established curricula and materials · Support onboarding programs and ongoing development training initiatives · Assist in updating training materials, job aids, and presentation content as needed · Collaborate with L&D team members and subject matter experts to maintain accurate and relevant learning content · Coordinate training logistics, including scheduling, communications, and participant tracking · Collect and compile learner feedback and assist with basic reporting on training effectiveness · Utilize the Learning Management System (LMS) to assign courses, track completion, and support learners · Provide basic technical assistance to participants during virtual sessions · Maintain accurate documentation of training activities and materials · Support additional learning and development initiatives as assigned · Document training activities and results in internal systems with accuracy and timeliness. · Perform other related duties as assigned. Skills, Licenses, Certifications · Highly proficient in Microsoft Office products (Word, Excel, Outlook, One Drive, SharePoint, Teams, PowerPoint) · Proficient in basic IT troubleshooting, system setup, and navigation – and ability to teach to others · Beginner level instructional design experience · Content development experience desired · Able to gather and analyze complex facts and data, draw inferences, weigh alternatives and present logical solutions · Exceptional facilitation skills in classroom and virtual settings Education and Experience · Bachelor’s degree or equivalent · Property and Casualty (or state equivalent) insurance license preferred · Minimum of 1+ years insurance experience in Personal and/or Commercial Lines (Commercial experience highly preferred) · Minimum of 2+ years’ experience in Training (or related field) Soft Skills · Exceptional customer service mindset; a desire and ability to lead a group to superior outcomes · Excellent verbal and written communicator; must be able to convey the most complex of ideas in a clear and concise manner · Ability to learn new Brightway systems and procedures quickly · Superior independent judgment and decision making · Superior creativity in problem solving · Ability to learn, embrace and put into practice new concepts and skills · Excellent time management skills; is able to model this behavior for others on the team · Leader in the organization; supports management in delivering messages to employees · Passion for helping others succeed and dedication to lifelong learning · Exhibits our company values on a daily basis: · Enthusiastic relationship builder! Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.

Job Description Position: Business Technology Trainer Employment Type: Part-Time, Temporary (Summer), Non-Exempt Location: Jacksonville, FL - Hybrid Reports to: Program Manager Hourly Rate: $25 – $33 per hour Mission Genesys Works is a nonprofit organization that provides pathways to career success for high school students in underserved communities through skills training, meaningful work experience, and impactful relationships. Purpose of Position The purpose of the Business Technology Trainer position is to provide relevant, engaging technical training and mentorship to incoming high school seniors, preparing them for internships with corporate partners. The Trainer is responsible for teaching and assessing student mastery in topics such as Microsoft Office, project management, data analytics, basic IT principles, cybersecurity, and artificial intelligence (AI). In this role, the Trainer will lead, motivate, and mentor 16–18-year-olds to support their development into workforce-ready young professionals. The Trainer will also collaborate closely with the Program Coordinator to facilitate integrated, cross-functional sessions on essential professional skills and contribute to the refinement and development of curriculum based on established programmatic frameworks. This is a part-time, temporary position from May 4, 2026, to August 7, 2026. Weekly schedule consists of approximately 20 hours per week including instruction, curriculum preparation, student coaching, team meetings, and administrative documentation. Key Responsibilities Train, Develop & Mentor (85%) • Partner with leadership to adapt and develop curriculum based on provided frameworks to ensure learning objectives are met., • Utilize Genesys Works’ curriculum to teach one (1) cohort of young professionals during our 8-week summer training., • Collaborate cross-functionally with the Program Coordinator to facilitate integrated sessions, blending technical training with essential professional skills development to provide a holistic learning experience., • Deliver high-quality instruction in both in-person and online/virtual environments (Zoom/Teams), ensuring consistent engagement regardless of the platform., • Prepare students to enter and succeed in the corporate environment by covering subjects such as corporate structure, professional communication, presentations, customer service, and the fundamentals of project management, data analytics, information technology, cybersecurity, and AI., • Develop trusting relationships with our young professionals through mentoring and encouragement, providing feedback and one-on-one coaching when necessary. Grade Student Work & Evaluate Progress (15%). • Assign and grade student quizzes, tests, presentations, and/or demonstrations in a timely manner through our LMS system, Schoology., • Through weekly meetings and informal check-ins, collaborate with Genesys Works Program staff in monitoring summer training performance and provide input to support decisions regarding which students earn an internship. Qualifications We seek candidates who believe deeply in our organization’s mission, thrive in an entrepreneurial and dynamic environment, and demonstrate a previous achievement record. We are open to applicants with varying levels and types of experience, provided that the applicant displays the skills required to successfully execute the responsibilities described above. Ideal candidates will possess: Strong Instructional, Classroom Management & Collaboration Abilities • Experience and proficiency in curriculum development or the ability to take a provided framework and adapt it into lesson plans for high school students, • Proven ability to facilitate engaging training session in both face-to-face and virtual settings, maintaining high energy and student participation in both modalities, • Certifications, credentialing and/or college degree in a business technology-related field of study, • Experience teaching computer skills, IT principles, foundational AI applications, and business technology OR relevant work experience as a business technology professional, • Advanced proficiency in using Microsoft Office Suite (Outlook, PowerPoint, Excel), • Knowledge of or experience with basic project management, data analytics, generative AI tools (including prompting and AI ethics, and modern cybersecurity best practices, • Commitment to equity and inclusion, • Effective collaboration and maintenance of a growth mindset with students from diverse cultural, economic, and ability backgrounds Physical Requirements Including, but not limited to, standing and sitting for long periods; speaking loudly and clearly; reaching, stooping, and kneeling; and fine-finger and hand manipulation in use of a computer, dry erase board, or projector. The employee must have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. Most work environments are climate-controlled, open space floor plans. Our Commitment to People Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.

Account Services Representative: Start date: 6/1 Training schedule: 9:00am-5:30pm (Mon-Friday) Normal schedule after training: FLEX schedule (candidates can be scheduled between 11:00am-2:30pm for your start time and your shift will end between 7:30pm-11:00pm (Must be available to work either every Saturday OR every Sunday) Work Environment - * All team members are required to reside within a 60 mile radius of the local Training Hub. * Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods. * Minimum of 50 mbps download speed and 25 mbps upload speed * Ethernet connection is required * Ability to setup and install workstation equipment within 8-12 feet of modem/router. Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup. * Do not attempt to use a longer cable --- equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon request; any associated expense is not provided or reimbursed by the client. * Your desk must have adequate space for two monitors, a phone, keyboard and mouse. * Workspace must be free of distractions. (family members, children, barking dogs, TV etc.) * Previously established/installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it. Training * (Training duration is 15 working days consisting of 11 days of trainer led instruction, 4 days of field exercises on the phone) * Please note that after training, you will take part in a two-week nesting period where you will remain onsite taking calls, have daily one hour debriefs, and receive extra guidance from your supervisor. You would work your assigned shift during nesting (Mon-Fri) * After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking guidelines including satisfactory performance & attendance. * Please note that candidates must complete Bridge training, along with the other expectations of attendance/performance, and conversations with their supervisor. * Ensure account and member security by identifying red flags and safeguarding member assets and account information. * Provide account information and perform basic account transactions. * Route members to the appropriate departments. * Provide account balances and review transactions on member and business accounts. * Transfer funds on member and business accounts, to other members or financial institutions. * Open new accounts and educate members or potential members on products and services that best meet their needs. * Enroll members in online and mobile banking and provide features, benefits and general guidance related to these services. * Order debit cards for new and existing members * Debit Card research related to transactions on members' debit cards, limit increases * Handle lost, stolen or misplaced debit card queries. * Submit disputes for unauthorized electronic checks. * Releasing Direct Deposits * Perform complex account transactions such as account shutdown and stop payments on checks, etc. Qualifications (Required): * High School Diploma or equivalent. * Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. * Proficiency with computers, and strong typing skills. * Ability to ask prying questions and diffuse tense situations when needed. * Strong time management and decision-making skills. * Adaptability and accountability. This is a Contract to Hire position based out of Jacksonville, FL. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Jacksonville,FL. Application Deadline This position is anticipated to close on May 8, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Position Summary: The Customer Service Trainer is a valuable information resource within the Customer Care team. The Customer Service Trainer will be responsible for providing the knowledge and expertise in evaluating and assisting in creating and delivering a training development plan complete with

About the Role** Mercor is seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

If needed, try out products or services ahead of your session. Earn up to $750 a week in your free time by providing feedback on everyday products and services.

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, remote work environment? Responsive Answering is seeking a dedicated and customer-focused Customer Service Representative to join the team. This is a full-time, work from home position and you'll handle

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.

Slice has put together a comprehensive package of products and services. Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. Get Paid while you learn an exciting new business in merchant

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Ace Hardware - - Responsibilities: Provide prompt and courteous customer service. Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Ace Hardware - - Responsibilities: Greet customers as they enter the store; Answer phone calls; Accurately and efficiently ring on registers and maintain all cash at registers; Maintain orderly appearance of register area and supplies stocked; Solicit customers to open an Ace Rewards card.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

City Thrift - JobID: 200-483841 [Retail Cashier / Team Member] As a Cashier/Floor Worker at City Thrift, you'll: Operate the cash register and receive payment from customers in cash or credit card, accurately count and provide change to customers as required; Respond to customer's questions and/or t

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

ASM Global - JobID: R100121692 [Retail Cashier / Team Member] As a Parking Cashier at ASM Global, you'll: Manage and oversee all parking operations; Collect parking fees and provide accurate change to customers; Maintain a clean and organized cashier station; Provide excellent customer service and a

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Murphy USA - - Responsibilities: Assisting customers; Operating cash register; Restocking merchandise.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Walmart - 6830 Normandy Blvd - [Retail Associate / Team Member / up to $26-hr] - As a Cashier at Walmart, you'll: Smile, greet, and thank customers with a positive attitude; Stand for long periods of time while checking out customers quickly and accurately; Keep your area clean and presentable; Answ

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Dick's Sporting Goods - JobID: 202602951 [Retail Cashier / Team Member] As a Cashier at Dick's Sporting Goods, you'll: Create a world-class customer experience through front-end customer engagement and point-of-sale interaction; Perform cash register ringing & general cash handling; Promote company

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

As a Direct Placement Recruiter at Judge Direct Placement, you'll play a pivotal role in driving business growth and delivering top-tier talent solutions.The Judge Group is seeking a dynamic recruiter/business development professional to oversee the full life cycle recruitment process.This role enta

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Home Depot - - Responsibilities: Process checkout and/or return transactions accurately and efficiently; Monitor and maintain the Self-Checkout area; Provide product/project knowledge to customers and identify selling opportunities; Expedite price checks, approve Point of Sale transactions and mark

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Responsibilities: Processes member orders and collects payment while providing a high level of member service.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Omni Hotels - JobID: 133193 [Retail Cashier / Team Member] As a Cashier at Omni Hotels, you'll: Follow proper procedure for accepting credit cards and checks; Maintain a cash bank; Verify guest room numbers for room charges; Interact with other departments to ensure guest needs are satisfied; Adhere