A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma
It takes energy to keep the Army National Guard marching on, and that’s where you take the lead.As a Food Service Specialist for the Guard, it’s your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation.In this role, you will take care of ...
As a Reservationist, you are responsible for cooperating with the Maitre’d and the Management team to assist in the duties of the reservation department, maximising bookings by delivering a delightful yet efficient service.The Reservationist must be meticulous at ensuring that every...
Legal On-Site Service Specialist. Computer Literacy, Customer Service, Legal Documentation, Shipping/Receiving. Preferably in a legal professional setting. Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equip...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part ...
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We will rely on you to actively listen to our clients' customers by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role you will not only be there to help customers w...
Great Benefits and Paid Training!Summary:As a Bilingual Fraud Customer Service Representative, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Has 1+ years of customer/client service exper...
Remote Work From Home Call Center Representative Agent - Part Time Market Research PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. You can do this part-time or full-time* Enjoy free samples from ou...
Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments...
Delta Airlines - Ref #23914 [Material Handler / Package Handler] As a Ramp Agent at Delta Airlines, you'll: Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft; Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of co...
Delta Airlines - Ref #24306 [Material Handler / Package Handler] As a Cargo Agent at Delta Airlines, you'll: Work with an innovative team whose common goal is to ensure that our customers’ baggage and cargo arrive safely and on time to drive a positive customer experience; Operate ground support ...
Concealed Carry Association (USCCA) members and prospects; Make outbound calls to welcome and serve members; Respond to customer inquiries with knowledgeable, well thought out answers; Deepen and retain member relationships through engaging conversations; Maintain up-to-date knowledge of products...
Customer Service Representative. Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience be...
Up to $38K per year / Comprehensive benefits - As a Customer Service Advisor you'll: Handle consumer inquiries thru various digital touchpoints, such as: voice, live chat, email, product reviews & Q&A, SMS, social media, etc; Empathize with consumers as they turn to the company for support and ex...
Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer service calls; Demonstrate dependability, flexibility, ownership, and soun...
Competitive Pay - As a Customer Service Agent you'll: Manage a large amount of inbound/outbound calls in a professional manner; Identify people's needs, clarify information, research issues and provide solutions; Gather and recollect information from interested people; Record details of communica...
Crafting Brighter Futures for Families.At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.As a Benefits Representative, you play a pivotal role in helping families protec...
Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer...
Health, Dental and Vision / 401K / PTO / Multiple positions available / May 6th start date - As a Healthcare Customer Service Expert you'll: Be the first point of contact for patients needing home healthcare services; Receive and respond to incoming calls from providers, referral sources and pote...
Competitive pay / 100% employer-paid medical and dental / PTO / 401k match / M-F 8:30a-5p - As a Customer Service Rep you'll: Manage high volume of outgoing calls with quality and in a timely manner; Follow policies and procedures when speaking with clients and vendors; Provide sensitive payment ...
Call Center / Remote] Anywhere in U.Up to $22 per hour / Healthcare coverage / PTO / 401k - As a Customer Support Rep you'll: Deliver a best-in-class customer experience by managing and addressing a stream of telephone, web inquiries, chat, and email to patiently guide customers through the proce...
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