Customer Service Representative (CSR) - Donna Yangapatty: Primerica - Financial Services

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• Botify

  

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• BENEFIT QUEST

  

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• Morning Brew Inc.

  

  Associate Director, Account Management & Strategy

  hace 1 día

  New York

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You will be responsible for managing team bandwidth, developing your managers on how to become coaches, hosting team meetings, and developing learnings & development trainings based on team needs. - Identifying Process Optimizations: Identifying, evaluating & suggesting key workflow optimizations to support cross-departmental teams. WHAT YOU'LL BRING- 8+ years experience in media working with cross-functional teams in a digital or creative environment- 5+ years of management experience working with minimum of 3 direct reports- training, managing + growing talent - Deep understanding of the digital media landscape, digital activations and execution, experience with custom/branded content, social media, and audio.- Deep experienceof pre-salemedia planning to build media plans, understand strategy + story-tell through planning- Ability to lead + coach on pertinent client presentations (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks) and manage client/agency relationships.- Drive Renewal + Incremental Opportunities- Ability to understand and interpret data to craft stories, make recommendations to drive account strategy, and incremental + renewal business. - Outstanding organizational and communication skills to manage multiple projects and internal work relationships- Strong problem solving skills and a solutions-oriented approach.- Strong EQ Skills: Ability to read the room & collaborate effectively, leaderships skills, executive presence.- Excellent verbal & written communication skills The ability to get the best out of the people and the projects you oversee and deliver feedback with tact- Passionate about Morning Brew and the work we do- No ego. BONUS POINTS- Familiarity with Google Drive, Keynote, Sheets, OMS, IMS and project management software like Monday.com- Experience in newsletters - Experience working with Pricing + Revenue Operations MANAGERIAL REQUIREMENTS- 5+ years of management experience- Responsible for hiring, onboarding + training of that individual and managing continuous check-ins.- Responsible for developing new managers. - Ability to prioritize workload + time management effectively. - Ability to provide direct feedback. - Ability to decipher when to be an individual contributor and when to be a manager. - Ability to support a direct report on their day to day work. - Ability to manage up appropriately to leadership. COMPENSATION $140K-150K base *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.