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A healthcare system in Manhattan is actively seeking a dedicated professional to join their staff as their new Medical Director. In this role, the Medical Director will ensure continued program development of the HIV Special Needs Plan by providing direct clinical support for all clinical activities, as well as support and interaction with the overall plan's Utilization Management, Quality Management, Finance, Member Services and Enrollment divisions Responsibilities The Medical Director: • Develops and articulates the vision and strategic direction for the entire Partnership in Care Department, • Develops, implements, and annual reviews the HIV SNP's comprehensive Quality Management/Quality Improvement Plan., • Ensures compliance with Federal, State and City regulations as they relate to the HIV, SNP, and HIV Services, • Conducts Program oversight and coordination of all aspects of the HIV Special Needs Plans with reporting quarterly to the Quality Assurance Committee of the Board of Directors, • Promotes and facilitates a multidisciplinary approach to patient care and coordination of care among disciplines, • Provides excellent customer service at all times to internal and external customers, • MD or DO degree from an accredited and approved school of medicine, • Valid and current NY state license, • BC/BE in a Primary Care Specialty, with either an infectious diseases fellowship or special training in the care and treatment of patients with HIV, • Meets the qualification of an HIV Specialist as defined by the NYSDOH AIDS Institute

Job DescriptionSenior Talent Acquisition Specialist Location: Brooklyn, NY Schedule: Full-Time; In Office Salary: $65,000 - $80,000 base salary About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary The Talent Acquisition Specialist is responsible for the daily management of the recruitment cycle that focuses primarily on medical providers in various disciplines, in addition to office staff. The ideal candidate for this role will have an understanding of impactful recruitment strategies in the medical community, specifically for care providers in long-term facilities, and the ability to effectively communicate and build positive relationships with potential candidates. Responsibilities • Management of the day-to-day responsibilities associated with recruiting for MedElite and its partners., • Managing a book of open requisitions based on the assigned roles., • Provide daily support and administrative management for candidates in MedElite's recruitment process, • Act as the primary point of contact for external recruiters managing a job search for the assigned requisitions, • Keep accurate and up-to-date candidates' records in the company ATS., • Establish and deliver on strategies around talent acquisition goals.Requirements, • 1-3 years managing a full cycle recruitment program, preferably in the healthcare industry., • The ability to lead project management initiatives with a high level of detail, from start to finish., • Experience managing talent acquisition process., • The ability to be an impactful communicator, providing high-quality customer service for potential candidates., • Excellence in communication, both written and verbal., • An understanding of prioritization and a sense of urgency., • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • Short and Long-term Disability, • Paid Time Off, • Commuter BenefitsWhy Work With Us?, • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job DescriptionTalent Acquisition Specialist Location: Brooklyn, NY Schedule: Full-Time; In Office Salary: $65,000 - $80,000 base salary About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary The Talent Acquisition Specialist is responsible for the daily management of the recruitment cycle that focuses primarily on medical providers in various disciplines, in addition to office staff. The ideal candidate for this role will have an understanding of impactful recruitment strategies in the medical community, specifically for care providers in long-term facilities, and the ability to effectively communicate and build positive relationships with potential candidates. Responsibilities • Management of the day-to-day responsibilities associated with recruiting for MedElite and its partners., • Managing a book of open requisitions based on the assigned roles., • Provide daily support and administrative management for candidates in MedElite's recruitment process, • Act as the primary point of contact for external recruiters managing a job search for the assigned requisitions, • Keep accurate and up-to-date candidates' records in the company ATS., • Establish and deliver on strategies around talent acquisition goals.Requirements, • 1-3 years managing a full cycle recruitment program, preferably in the healthcare industry., • The ability to lead project management initiatives with a high level of detail, from start to finish., • Experience managing talent acquisition process., • The ability to be an impactful communicator, providing high-quality customer service for potential candidates., • Excellence in communication, both written and verbal., • An understanding of prioritization and a sense of urgency., • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • Short and Long-term Disability, • Paid Time Off, • Commuter BenefitsWhy Work With Us?, • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job Description Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re a person who is passionate about supporting the community, loves partnering with others, and believes in the power and potential of people, we want to hear from you! We’re on the hunt for our next Recruitment Specialist. This individual is responsible for supporting the Workforce One program by driving referrals and signups at the center. entering, managing and compiling participant data in the name of understanding retention! As a customer service-oriented individual who cares about making things better, the recruitment specialist champions relationship building at scale. The Awesome Things You’ll Do • Develop a pipeline of candidates to use the center’s resources and talent pool for job orders, • Research potential new Community Based Organization (CBO) resources including but not limit ed to placing ads and using multi channel advertising resources, • Find and build relationships with CBOs that assist candidates with disabilities to get qualified referrals, • Recruit, setup and conduct on/off site interviews to create, build and maintain qualified candidate pools, • Maintain and update applicant databases and keep daily logs, along with creating monthly and weekly reports reflecting activity of in-bound calls, candidate pools, and new resources/CBOs, • Review open/upcoming job orders and contracts and use recruitment strategies to find suitable candidates, • Prepare a wide variety of reports including monthly account Management Reports, • Organize job fairs targeted at different industries to fulfill pending job orders, • Interview and pre-screen candidates to assess job readiness, • Input services and referrals into SBS and Goodwill systems after candidates meet with account managers, • Manage heavy client traffic flow, • Assist with various projects as needed Our Must Haves • At least 2 years of customer service experience, • High School Diploma, • Bilingual preferred, • Proficiency with Microsoft Word, Excel and Outlook, accurate Data Entry and Typing abilities, • Possess excellent written/verbal communication skills, • Able to work with individuals from all walks of life in a professional manner, • Must be well organized with excellent attention to detail, • Strong interpersonal and customer service experience., • Experience working within social services or heavy customer services-based environment helpful., • Working knowledge with MS Word. What We Offer • Proposed hiring range of $55,000 to $60,000, • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions, • Transit and commuter benefits You bring the Good in Goodwill We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application, please reach out to

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description West Side Federation for Senior and Supportive Housing, Inc. Borinquen Court Job Description: Income Certification Specialist (Affordable Housing) West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a non-profit organization that was formed in 1976 to create housing that would meet the diverse needs of older people and persons living with special needs. Since 1980, WSFSSH has renovated or built 26 buildings comprising close to 2,000 units of housing in Manhattan and the Bronx, serving over 2,000 people. WSFSSH is seeking a motivated and dedicated Income Certification Specialist for a campus of 3 buildings consisting of 320 units in the Mott Haven neighborhood of the Bronx. The successful candidate must be experienced in the day to day process of completing HUD and LIHTC certifications. The ideal candidate will be well organized and have an instinctive ability to pay attention to details. The candidate must be self-motivated, work independently and be eager and willing to participate in a team environment. Candidate must have impeccable customer service skills, strong verbal and written communication skills and a professional demeanor at all times. Duties include maintaining all aspects of the campus’ waiting lists, conducting interviews for new applicants as well as existing residents, seeing the certification process through to completion, and maintaining the site’s HUD & LIHTC resident files ensuring compliance with federal, state and local housing agencies. This position will report directly to the site’s Senior Property Manager. Job Responsibilities: • Process HUD/NYCHA Project Based Section 8, LIHTC and HOME initial, interim and annual certifications, move-outs, unit transfers, gross rent changes and lease renewals ensuring all are completed accurately and in a timely manner., • Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility/program documentation within required time frames., • Manage and maintain the site’s waiting lists to ensure current list of interested qualified tenants is up to date to fill vacancies in a timely manner; purge wait lists in accordance with HUD’s wait list management and tenant selection regulations for housing., • Prepare for MOR reviews, LIHTC and HOME tenant file audits., • Prepare responses to MOR reviews, LIHTC and HOME tenant file audits to ensure close-out., • Maintain and prepare all resident files to ensure that they are audit ready at all times., • Prepare investor reporting documents as required., • College Degree preferred., • Minimum 3‐5 years in affordable housing compliance experience in HUD Project Based Section 8, LIHTC, and HOME programs is required., • Working knowledge of HUD Rules and Guidelines (4350.3 Rev.1 Change 4) and HUD reporting requirements is required., • Certified Occupancy Specialist (COS) or Assisted Housing Manager (AHM) or equal designation required., • NY State Notary Public or must receive NY State Notary Public within the first 3 months of employment., • Proficiency in using property management software, preferably OneSite and/or Yardi, preferred., • Administrative Skills ‐ General office duties, writing letters, preparing reports, interpreting policies and procedures, proficiency in office equipment., • Communication/Language Skills – ability to effectively communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals., • Computer Skills ‐ Adobe Acrobat, Excel, Word, Outlook, Internet, OneSite., • Coordinating Skills ‐ Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files. Interested applicants should send 1) a cover letter, and 2) a resume by email to . Please indicate ‘Certified Occupancy Specialist’ in the subject line of your email. The cover letter should provide the applicant’s salary requirements. Only those applicants under consideration will be contacted. If you are not contacted for this position, please accept our sincere thanks and appreciation for your interest. For more information about WSFSSH, please visit . Powered by JazzHR tJ2TFwpX5B

Job DescriptionPosition Description: The Recertification Specialist is a staffer who possesses great organizational skills, is detail oriented, can multi-task, has the ability to coordinate complex situations, prioritizes work, meet deadlines, is analytical, has great customer service and is reliable.Essential Functions Able to process and complete files from start to finish. Process tenant annual recertification, interim and initial certifications. Responsible for all Section 8 and 236 Annual, Interim, Initial certification HUD 50059 lease signing. Run monthly and quarterly EIV reports. Comply with all EIV Requirements Meet with tenants to discuss concerns, related to rent charges determine by recertification(s). Ability to calculate household income and assets while verifying the proper allowances and deductions Enter data into appropriate data base, update trackers. Organize and purge files as needed. Maintain resident files in a clean and organized manner per company policies. Maintain assigned caseload. Process timely letters notifying tenants of upcoming recertification. Prepare and send out all Third-party verification forms. Assist Leasing Department as needed. Knowledge of MORs and knowledge of HUD Handbook Represent the company in a professional manner at all the times Provides organizational and administrative support for the Recert Dept. as needed Perform other related duties as assigned (i.e.: reporting, administrative tasks, etc.) REQUIREMENTS & COMPETENCIES: To be successful, the Affordable Housing Coordinator, an employee must maintain confidential information regarding the personal history of employee records. Should possess the following skills: Ability to identify gaps and create improvements Teamwork and Collaboration Project Management Competent Analytical Ability Self-motivated Team-worker and Recertification Specialist multi-tasker Time management Excellent organizational and record-keeping skills, detail-oriented and apply initiative. Ability to work well with the general public and within a team environment Ability to work well with the general public and within a team environment Administrative tasks such as scanning, faxing, sending emails, checking voicemails, etc. Bilingual a plus EDUCATION / WORK REQUIREMENTS: Minimum of 1-3 years of Affordable Housing experience Bachelors degree preferred but not required Section 8, Section 236 and Mitchell Lama housing experience required Microsoft Office and Internet proficiency is a plus LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Ability to lift and handle tenant files; ability to carry up to 10 lbs.) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SAFETY & SECURITY: All workers are under obligation to follow rules and regulations pertaining to safety and security. Failure to comply with safety & security rules and regulations will result in disciplinary action up to and including termination of employment Essential Functions: Essential Functions\tAble to process and complete files from start to finish.\tProcess tenant annual recertification, interim and initial certifications. \tResponsible for all Section 8 and 236 Annual, Interim, Initial certification HUD 50059 lease signing. \tRun monthly and quarterly EIV reports. Comply with all EIV Requirements \tMeet with tenants to discuss concerns, related to rent charges determine by recertification(s). \tAbility to calculate household income and assets while verifying the proper allowances and deductions \tEnter data into appropriate data base, update trackers. \tOrganize and purge files as needed. Maintain resident files in a clean and organized manner per company policies. \tMaintain assigned caseload. \tProcess timely letters notifying tenants of upcoming recertification. \tPrepare and send out all Third-party verification forms. \tAssist Leasing Department as needed. \tKnowledge of MORs and knowledge of HUD Handbook \tRepresent the company in a professional manner at all the times \tProvides organizational and administrative support for the Recert Dept. as needed \tPerform other related duties as assigned (i.e.: reporting, administrative tasks, etc.)REQUIREMENTS & COMPETENCIES:To be successful, the Affordable Housing Coordinator, an employee must maintain confidential information regarding the personal history of employee records. Should possess the following skills: Ability to identify gaps and create improvements \tTeamwork and Collaboration \tProject Management \tCompetent Analytical Ability \tSelf-motivated \tTeam-worker and Recertification Specialist multi-tasker \tTime management \tExcellent organizational and record-keeping skills, detail-oriented and apply initiative. \tAbility to work well with the general public and within a team environment \tAbility to work well with the general public and within a team environment \tAdministrative tasks such as scanning, faxing, sending emails, checking voicemails, etc. \tBilingual a plusEDUCATION / WORK REQUIREMENTS: Minimum of 1-3 years of Affordable Housing experience \tBachelors degree preferred but not required \tSection 8, Section 236 and Mitchell Lama housing experience required \tMicrosoft Office and Internet proficiency is a plus LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Ability to lift and handle tenant files; ability to carry up to 10 lbs.) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SAFETY & SECURITY: All workers are under obligation to follow rules and regulations pertaining to safety and security. Failure to comply with safety & security rules and regulations will result in disciplinary action up to and including termination of employment $40,001 - $50,000

Job Description Join Our Team as a Resident Engagement Specialist! Are you passionate about building connections and creating a sense of community? At Hudson Loop LLC, located in the Bronx, we’re dedicated to enhancing the living experience for our residents. We’re looking for a friendly and proactive Resident Engagement Specialist to join our team and help us foster a welcoming and vibrant environment. What You’ll Do As a Resident Engagement Specialist, you’ll be the go-to person for ensuring our residents feel valued and connected. Your day-to-day will include: • Developing and organizing community events to bring residents together., • Acting as the main point of contact for resident inquiries, feedback, and concerns., • Building strong relationships with residents to promote a positive living experience., • Collaborating with our team to implement creative ideas for resident engagement., • Maintaining a professional and approachable demeanor to represent Hudson Loop LLC., • Keeping up with tenants database., • Following up with residents regarding rent & repairs., • 1 year of experience in a customer service, community engagement, or related role., • Excellent communication and interpersonal skills., • A proactive and creative mindset to plan and execute engagement activities., • Strong organizational skills and attention to detail. Our Culture & Values Hudson Loop LLC is all about community. We value collaboration, innovation, and a commitment to excellence. As part of our team, you’ll play a key role in upholding these values and contributing to a positive living experience for our residents. Ready to Apply? If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Join Hudson Loop LLC and help us make our community a place residents are proud to call home. Apply today and take the first step toward a rewarding career with Hudson Loop LLC! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Job Description IDENTIFICATION Position Title: Aftermarket Business Development Specialist Area: Aftermarket Parts Department:Aftermarket Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career! As an Aftermarket Business Development Specialist in Ruhrpumpen, you will be responsible for the generation of incremental aftermarket business in the US by identifying new spare parts and services opportunities by building relationships within the industry and obtaining pump installation information that can help establish an effective aftermarket sales strategy Main responsibilities: • Maximizing customer uptime by developing parts and price list with customers on products established through confirmation of installation list., • Provide input to define and develop strategic offerings to current and new customer of aftermarket products and services., • Review products and price lists to proactively meet customer needs and win back customers from historical installation lists., • Provide Marketing / Sales a complete existing installation list by customer., • Provide recommended spare parts to customers based on pump requirements on the install list., • Support the development sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts., • Develop and maintain active relationships with key buying influences at all levels within the customer’s organization., • Develop and maintain active relationships with key buying influences and with existing customers, developing necessary new customer relationships, and supporting the sales team to better understand installation lists and customer’s aftermarket needs., • Establishing and maintaining good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity., • Interact with sales and aftermarket to implement and develop account specific strategies within key customers, • Provide excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs., • Create an onsite install list to develop specific parts list for each account., • Degree in Business Management, engineering or equivalent, • Previous business experience, • Excellent communication skills, • Strong skills to build relationships, • MS Office Products, • Analytical thinking and problem-solving skills, • Availability and willingness to travel within US up to 50% of the time, • ERP Baan experience (desired), • Experience with rotating equipment (desired) At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are one team! … Join our growing team! Powered by JazzHR 5vrW26rtvF

Job Description POSITION SUMMARY: The Child Care Aide is responsible for assisting the childcare Work/Teacher in maintaining the quality and effectiveness of the Tilden Hall Child Care Center. A Tier II facility, the childcare Worker/Teacher will be working with homeless children transiting to long-term permanent housing. The Head teacher will coordinate daily activities for children and is responsible for preparing a schedule reflecting planned activities. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Work with the recreational Specialist to ensure proper development for programming for all the children of Tilden Hall. Assist volunteers working with children in the facility whether in-house or outside persons., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • 2 years of clerical or administrative experience., • CPR certified, • Food Handlers Certificate, • Preferred Education & Experience:, • 2 years of college preferred., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.

Job DescriptionCompany Description Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market. Curinos operates under a hybrid modality. This individual may work from the New York, Boston, or Chicago offices. Job Description The Vice President, Client Management is responsible for driving growth, retention, and satisfaction across a complex portfolio of high-value client relationships, primarily Mid-Tier Banking Institutions. This role serves as a strategic partner to executive stakeholders—aligning their business objectives with Curinos’ data, technology, and advisory solutions. This is a top-down, consultative role operating in a subscription data environment where success depends on executive engagement, strategic delivery, and value-based selling. Responsibilities include: • Owns the client relationship lifecycle, with accountability for portfolio performance, client satisfaction, and strategic growth, • Builds and maintains executive-level relationships (CFO, CEO, Treasurer, Head of Retail, Digital, or Client Experience), • Develops and executes strategic account plans aligned to annual sales targets in partnership with Sales Specialists and business leads, • Drives contract strategy, renewals, upsells, and commercial negotiations to maximize value, • Understands client challenges and goals; aligns Curinos solutions to deliver measurable impact, • Maintains deep understanding of Curinos’ product suite, industry trends, and performance metrics to support strategic conversations, • Champions CRM usage to support pipeline visibility, forecasting, and scalable account management, • Monitors client satisfaction, resolves issues, and escalates risks when needed with professionalism and urgency, • Expands client relationships across the enterprise to uncover new opportunities and deepen influence, • Supports strategic project execution and brings forward insights that inform client strategy, • Contributes to internal process improvement, team collaboration, and cultural excellence, • Maintains clean pipeline hygiene and leverages data to inform strategy and account decisionsQualifications, • Bachelor’s Degree preferred, • 5+ years in financial services or consulting, with success managing complex relationships with Mid-Tier and mid-market financial institutions, • Demonstrated ability to lead client engagements and deliver consultative, data-driven solutions, • Proven sales and renewal performance with experience achieving $4M+ in new annual revenue, • Strong executive presence and communication skills, with confidence in C-level settings, • Experience negotiating complex contracts and navigating multi-stakeholder environments, • Strategic planning and cross-functional collaboration skills required, • Strong business acumen with working knowledge of financial trends and competitive dynamics, • Proficient in Microsoft Office, Teams, and Salesforce Additional Information Why work at Curinos? • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!, • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!, • Learning and development tools to assist with your career development, • Work with industry leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at and we’ll do everything we can to help. Inclusivity at Curinos: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job DescriptionAbout the RoleWe are looking for a detail-oriented and customer-focused Itinerary and Destination Specialist to join our growing team. In this role, you'll assist clients in planning and booking personalized travel experiences flights, accommodations, cruises, tours, and more.If you love travel, enjoy helping people, and thrive in a fast-paced environment, this may be the perfect opportunity for you.About UsWe are a leading company in the entertainment and travel space, curating memorable experiences for families, groups, and individuals. Our mission is to design unique adventures that reflect the interests and needs of our clientswith professionalism, creativity, and care.Key Responsibilities • Consult with clients to understand travel preferences, budgets, and special requests, • Research and book travel arrangements, including transportation, lodging, and activities, • Share accurate, up-to-date information on destinations, travel regulations, and itineraries, • Maintain clear and organized records of bookings, confirmations, and communications, • Provide client support before, during, and after travelQualifications, • Previous experience in travel, hospitality, or customer service is preferred, • Excellent written and verbal communication skills, • Strong organizational and time-management abilities, • Tech-savvy with basic computer skills and the ability to use online booking tools, • Flexible schedule, • Remote work opportunity, • Access to exclusive travel industry rates and discounts, • Supportive team culture, • Professional development opportunitiesCompensation:Compensation is based on experience and includes commission or performance incentives. Equal Opportunity EmployerWe are an equal opportunity employer and welcome applicants from all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.Join us as we help our clients explore the world. Your expertise will play a key role in delivering seamless, unforgettable travel experiences.

Job DescriptionClassification: Non-Exempt Reports to: Housing Stability Manager Location: Bronx, NY (Jasper & Lindenguild sites) Hourly: $27.47 - $32.96 Objective: This position will work directly with low-income and special needs tenants who are applying and living in Lantern’s supportive housing buildings. This position requires experience with the homeless and special needs population. The Housing Stability Specialist will need to be flexible in their schedules of office hours. Position Type: This is a full-time position with a regular daytime schedule, Monday-Friday, 9am-5pm (hours may vary). Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Providing superior customer service to residents and prospective tenants by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner., • Review and maintain tenant files, and ensure files contain all required supporting documentation for rental subsidy agencies, and syndicator requirements, which include Low Income Housing Tax Credit IHTC and Tax Credit forms., • Responsible for vacancy management in accordance with Lantern’s policies and procedures., • Collaborate with Clinical staff and Property Management to maintain a safe, welcoming, clean, and supportive environment., • Interact with new applicants and various city and state agencies., • Request client applications from referral source for vacancies and coordinate interviews of applicants., • Schedule, Meet and interview applicants for their assigned building portfolio., • Review and collect approved applicant eligibility documentation., • Assist clients with subsidy application preparation., • Send acceptance letters to clients and funder agencies once deemed eligible by Leasing Manager’s and Program Director., • Coordinate new client move ins in accordance with Lantern’s policies and procedures. Leasing • Overseeing completion of files to ensure they are compliant with applicable Supportive Housing guidelines including Move-Ins, Annual Recertification, Interim Recertification, Gross Rent Changes, Terminations, and Initial Certifications., • Prepare monthly lease renewal notifications on or before 120 to 90-day lease expiration to tenants., • Ensure timely completion of annual lease documents., • Complete income calculation for leases and subsidy continuance., • Track and provide monthly reports of lease renewals and annual documents for assigned portfolio., • Attend monthly Building management meetings and provide leasing reports to building staff., • Ensuring a complete set of initial files is stored on the shared drive for every project in lease-up and completing all occupancy-related reports and other tracking spreadsheets as needed throughout the course of the lease-up., • If applicable, delegate tasks to Leasing Assistant. Rent Collection • Communicating monthly with funders and landlords, including submission of monthly and quarterly rent rolls, • Review aging summary report to identify a need for interventions., • Oversee issuance of arrears notices., • Collaborate with Program Staff to help clients reduce arrears and maintain financial stability., • Provide aging summaries to case management team and ensure follow up., • Work with Programs to identify and resolve client behavioral issues that impact safety or facility., • Review incident reports to determine if there are conduct or lease violations and to collaborate with clinical staff to resolve them., • Coordinate with property management to request non-payment proceedings., • Coordinate with property management team to initiate holdover proceedings for clients whose housing subsidy has been canceled or who are non-compliant with building rules., • Ensure compliance with policies on abandonment of units and re-rental., • Other job-related functions, as assigned. Required Education and Experience: • Associate degree is required in a related field., • Minimum of 1 to 2 years of experience providing direct service to one or more of the following populations: persons living with HIV/AIDS, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction., • Prior experience with leasing compliance, property management, supportive or transitional housing, or asset management., • Working knowledge of Low-Income Housing Tax Credits, Section 8, (New York City Housing Authority) Housing Preservation and Development and HPD (Housing Preservation and Development)) Housing and Community Renewal DHCR, Rent Stabilization Law, Rent Guidelines Board and Fair Housing practices., • Detail-oriented with excellent organizational skills., • Must be flexible and able to work both independently and as part of a team., • Ability to interact and effectively communicate with all staff levels and management orally and written communication., • Excellent customer service and ability to interface with tenants in a respectful, and positive manner., • Strong computer skills with knowledge of Microsoft Suite, Excel, and databases such as CAPS or HASA Web., • Basic math competency. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description [salon]718 is a successful salon business with seven locations and a desire to expand its team. We are seeking a professional Guest engagement specialist who is creative, driven, and passionate about delivering an amazing guest experience to join our Team. Position Summary The Guest Engagement Specialist is essential to enhancing the client experience while directly influencing key performance metrics vital for our salon's growth. This role combines exceptional client support with strategic initiatives aimed at increasing client rebooking rates, average ticket value, and retail sales. This position has a strong sales component, and you will be rewarded with a 10% commission on retail sales. Key Responsibilities:1. Client Engagement: • Welcome clients warmly, creating a positive first impression., • Proactively engage with clients to assess their needs and preferences., • Upsell guests on services they can receive on the day of their appointment upon check-in., • Facilitate effective communication between clients and stylists to ensure a seamless experience.2. Rebooking Strategy:, • Implement and monitor rebooking initiatives, aiming for a 75% rebooking rate., • Educate clients about the benefits of regular visits and personalized care., • Utilize appointment management tools to optimize scheduling and follow-up.3. Sales Performance:, • Collaborate with stylists to upsell services and retail products, targeting a 20% increase in retail sales., • Track and analyze sales metrics, providing feedback and strategies for improvement., • Create promotional materials and incentives to boost retail sales., • For the first three months, retail commission will start on dollar one., • After a review of retail and rebooking performance, the following benchmarks must be met to maintain this commission structure:, • Salon Retail at 10% and Rebooking at 75% → Dollar-one commission will be maintained, and a $100 bonus will be available., • Salon Rebooking at 90% → The bonus increases to $200., • To be eligible, you must work a minimum of 25 hours per week.4. Salon Maintenance:, • Maintain the cleanliness and organization of the salon to ensure a welcoming environment., • Assist with inventory management, including restocking products and tracking supplies.5. Client Feedback & Reviews:, • Encourage and facilitate client feedback through surveys and review platforms., • Develop strategies to enhance online presence and reputation, focusing on positive reviews., • Address any client concerns promptly to maintain high satisfaction levels.6. Team Collaboration:, • Support stylists with daily operational tasks to ensure smooth salon functioning., • Conduct regular training sessions on customer service excellence and sales techniques., • Collaborate with management on performance metrics and improvement plans.Qualifications:, • Excellent interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Experience in a customer service or sales role is preferred., • Passion for the beauty industry and commitment to delivering exceptional client experiences.Compensation:, • This position will start at minimum wage, with the opportunity to earn additional incentives based on team performance metrics., • 10% commission on retail sales. Please do not call the salon to inquire. If your resume is chosen, you will be contacted by a manager. Powered by JazzHR eyvRsafvB8

Job Description At Quadel, we’re driven by purpose. We believe that government and communities play a vital role in addressing the housing needs of low-income families and vulnerable populations. If you're passionate about making a meaningful impact, you’ll find a home here. Our mission is to partner with public and nonprofit organizations to help housing programs reach their full potential—because everyone deserves a safe, affordable place to live. Join us in building stronger communities, one home at a time. POSITION SUMMARY: The Housing Specialist performs various program activities that include processing applications for eligibility, verifying participant's status to ensure continued eligibility, preparing documents and verifying information in conformance with U.S. Department of Housing and Urban Development (HUD) regulations. If you are familiar with housing, transaction assignments may include: eligibility determination, leasing, annual re-certifications, interim changes, portability, moves, rent increases, rent reasonableness, hearing preparation and terminations. DUTIES AND RESPONSIBILITIES: • Conducts assigned activities and transactions., • Completes assigned work timely and accurately., • Answers inquiries from participants, owners, applicants and the general public with the highest level of professionalism., • Conducts all activities to ensure nondiscrimination., • Maintains productivity information., • Determines eligibility for program participation., • Reviews applications, verifications and other documentation to ensure accuracy and completeness; ensures that required documentation is distributed to correct parties., • Establishes and maintains individual applicant/participant files and handles all personally identifiable information (PII) in strictest confidence., • Performs accurate and timely data entry to maintain updated computer files., • Required to obtain Housing Choice Voucher Specialist certification within one year of hire., • Two years of experience in an environment requiring extensive public contact or customer service, procedures and processes. Accounting, mortgage processing, and direct customer interfacing experience a plus., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Occasionally required to stand., • Occasionally required to walk., • Frequently required to sit., • Continually required to utilize hand and finger dexterity., • Continually required to talk or hear. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EEO/AA Powered by JazzHR Q9tL54huGx

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY The Center is seeking a dynamic and compassionate professional to join the People Department as an Employee Relations Specialist. Reporting to the Employee Relations Director, the Employee Relations Specialist will handle employee complaints, disputes, and performance matters, ensuring fair treatment and compliance with organizational policies and employment laws. The role also works in a preventative manner by providing training to managers and supervisors on topics including performance management and communication techniques, and by serving as a resource to managers and supervisors as well as to the People Department team. Responsibilities include but are not limited to: • Conduct comprehensive investigations into allegations of workplace misconduct, including but not limited to harassment, discrimination, retaliation, policy violations, and interpersonal conflict with an emphasis on care and sensitivity;, • Serve as the point of intake for internal complaints or referrals involving employee behavior, leadership concerns, or violations of the organization’s core policies;, • Interview complainants, respondents, and witnesses; gather and analyze relevant documentation and physical/digital evidence;, • Ensure all investigations are conducted promptly, fairly, and in accordance with internal protocols and applicable employment laws;, • Draft clear, well-reasoned investigation summary reports with findings of fact, credibility assessments, and recommendations for resolution;, • Present findings to Employee Relations leadership and, when necessary, partner with Legal, and senior management to determine appropriate next steps;, • Maintain and manage detailed, confidential records related to workplace investigations across SharePoint, Google, and other recordkeeping systems, ensuring compliance with internal requirements and applicable laws;, • Partner with HR Business Partners and site leadership to support accountability conversations and progressive discipline, based on investigation outcomes;, • Partner with HR Business Partners to identify trends in complaints and policy violations and escalate patterns of concern to leadership for proactive risk mitigation;, • Provide excellent customer service to staff by being proactive and responsive to employee inquiries;, • Develop and lead training and other supports to managers on topics such as giving feedback and communication techniques;, • Visit program site locations to connect with our staff to deepen relations with staff;, • Coordinate and consult with the Director of Employee Relations on investigations and other employee relations matters, as appropriate;, • Assist with other projects as needed; and, • Additional tasks as necessary. Qualifications: • Bachelor's degree required;, • A minimum of 5 years as an HR Generalist or related HR experience required, including 3-4 years of experience conducting investigations in response to employee complaints particularly in relation to Equal Employment Opportunity, Anti-Harassment and Discrimination and Violence-Free Workplace policies;, • Direct experience conducting full-scope workplace investigations is required, including detailed documentation, witness interviews, and writing investigation findings. Experience managing caseloads involving harassment, discrimination, or retaliation complaints strongly preferred;, • Excellent interpersonal communications skills, a collaborative approach to problem-solving, exceptional organizational and analytical skills, and the ability to work in a fast-paced environment are required;, • Strong ability to work independently, prioritize work, efficiently complete tasks with multiple simultaneous projects, maintain confidentiality and discretion, and exercise good judgment; and Position Location: Hybrid with approximately two days onsite per week at our midtown Manhattan location with occasional travel within the five boroughs, Newark, New Jersey and Syracuse, New York. Compensation: The compensation range for this position is $75,000 - $90,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR ZrskyAynLK

Job Description Overview Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. Responsibilities The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office. • Greet all visitors and employees, • Providing excellent customer service to all PAGNY employees, • Interact with clients, co-workers and the general public in a professional and effective manner, • Maintains conference rooms calendars and prioritizes meeting requests and travel logistics, • Answers telephones, screens and direct calls, • Prepares and submits complete and accurate invoices and expense reports, • Prepares correspondence and documents, • Reception and sorting of mail and deliveries, • Monitors and maintains office equipment and office supplies, • Assists with scheduling meetings, conference calls, catering requests, etc., • Tidy and maintain conference rooms, reception area and pantries, • Provide general administrative and clerical support, • Proactive and able to work independently, • Provide coverage as needed for other support staff members, • 5 days in office Qualifications • Associates Degree required, • Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Minimum 1-3 years in a similar role, • Attention and detail orientated, • Customer service experience, • Works well under pressure, • Ability to prioritize tasks, • Excellent interpersonal and communication skills Benefits include: • Annual Salary range - $45,000.00-$55,000.00, • 10% 401K company contribution after one year of service, with 3% company contribution starting day one, • Choice of a three-tiered, very low cost medical plans, • Excellent dental insurance, including orthodontics coverage, • Generous paid time off program Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit for more information. The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. Actual total compensation may differ.

Job DescriptionSalary: 45-50K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Program Manager of Manhattan NY Connects, the NY Connects Specialist is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The Specialist must provide consistent, comprehensive, locally based information through the No Wrong Door system for individuals, caregivers, and families. QUALIFICATIONS: The NY Connects Specialist of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 2 years experience in the health and human service field, including service areas related to long term services and supports. The NY Connects Specialist must have proficiency in google suites and Microsoft office. He/She/They must also have experience in answering calls in a call center like environment, and providing assistance over the phone. He/She/They must possess excellent customer service skills, attention to detail, communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Answer calls and provide the caller assistance with long term services and support. * Data entry into PeerPlace for all services provided. * Complete weekly/monthly report on assigned deliverables. * Screens for benefits and entitlements, can assist with applications and advocacy around government-funded and privately funded programs. * Will assist in accessing services, including referral linkages to these services. * Will provide Person-Centered Options Counseling around client preference for services. * May conduct in-home client visits to assist with entitlement and benefits, grant applications and to assess clients social, emotional, and environmental status, as necessary. * Conduct outreach and public education to provide information on NY Connect services and education on long term services and support. * Participate in training to stay current on trends with social and human service areas. * Maintain complete and accurate case records and within organizational time frames. * Arrange for translation services, as needed, for clients. * Actively participate in supervision and staff meetings. * Work with the Program Director and Program Manager in program planning and development, including coordination of special programs or events and communication of problems or needs related to client services. * Provide resources to add to the Resources Directory. * Provide content and/or feedback on the monthly NY Connects Newsletter. * Perform other duties as assigned. WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job Description Provide superior customer service and communication to clients, patients, staff and referring veterinarians. The Communications Specialist must demonstrate excellent judgment and decision-making skills in triaging client calls, making appointments with clinical specialists and/or determining the appropriate action and response required for that particular call. Kindness and care for animals and respect for the client is a cornerstone of this team focused department and organization. List duties and responsibilities: (including machines to be operated) * Schedule appointments for a variety of Specialty Services in Cornerstone * Triage urgent calls * Process referral calls from outside veterinarians and clients * Answer phones and direct calls appropriately * Respond to internal/external clients in a respectful, friendly & thorough manner * Update clients with status reports and patient information * In addition to the qualifications listed above, the ideal candidate will be articulate, dependable, hardworking, compassionate, flexible regarding scheduling, self-confident and possess exceptional customer service and clerical skills. Candidate will also need proven work experience in a detail-oriented environment and be able to perform efficiently while multitasking. List qualifications desired (including education & experience) • Computer skills a must: Microsoft Office/Outlook/Cornerstone EMR system, Alcatel-Lucent Phone system, • Speed typing skills a must (40+wpm), • Ability to provide consistent and exceptional customer service in a fast-paced and demanding environment, • Animal care and medical terminology a plus, • Previous call center experience and physician or veterinary practice experience a plus 12pm-8pm (Tues-Sat) Pay Range$18—$23 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description The Role At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. At this time, we’re on the lookout for a Sales Associtate who will be working with Arthur from our NYC 6th Avenue store. What you will be doing As a Sales Associate, you’ll be the heartbeat of the store, delivering exceptional customer service that turns every visit into a memorable shopping experience. You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly. We’ll provide you with hands-on training to help you grow your knowledge of menswear styling, measuring, and creating polished looks. Beyond sales, you’ll also take part in general store operations, like restocking and handling shipments, ensuring our store always looks its best. What we are looking for Customer Service experience is essential, preferably in a premium retail environment. Your personality and enthusiasm, combined with your experience will make you a person who is fun to work with, taking pride in appearance, and always with a driven, can-do attitude. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer. What you can expect from us CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed. We offer excellent benefits while working here, these include: • Quarterly bonus based on team sales performance, • Uniform allowance from day one - from top to toe in Charles Tyrwhitt!, • PayActiv partnership: get wages already earned before payday!, • Employee Assistance Program Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Charles Tyrwhitt’s spiritual home and flagship store is located on London’s Jermyn Street, in the United Kingdom where our presence is well know. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business. Learn more about us at ‘I am Proud and Free to be me!’ Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a mid-day - shift: Saturday, Tuesday, Thursday & Friday: 3:30pm-1:30am (with Sunday/Monday/Wednesday OFF) Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed., • Second language, preferrable Spanish is a plus.Position Type and Expected Hours of Work This is a mid-day - shift: Saturday, Tuesday, Thursday & Friday: 3:30pm-1:30am (with Sunday/Monday/Wednesday OFF) Flexible schedule necessary, including holidays and weekends may be required. Good Faith Compensation The good faith compensation rate for this position is $22.00 per hour. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR b4VJLbbG4b

Job Description ROLE DESCRIPTION: Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • Bilingual Spanish (required)BENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job Description Sales Support Specialist I Job Description • Location: NYC, NY, • Work Model: Hybrid (3 days onsite: Tuesday, Wednesday, Thursday – subject to change), • Assignment Length: 6 months (Possible extension), • Target Start Date: ASAPOverview, • Paramount Global is seeking a Sales Support Specialist I to provide client-facing sales and operational support for our team in New York City. This is a 6-month contract role with potential for extension. The ideal candidate is a flexible team player with strong customer service skills and a willingness to learn in a fast-paced, changing environment. Key Details, • Hours: 9:30am – 6:00pm EST (Overtime may be required for certain project deliverables), • Possible Extension: Yes, • Interview Process: 1 in-person round (includes an onsite math test); if a second round is required, it will be virtual.Responsibilities, • Assist Account Executives (AEs) in preparing sales orders and monitoring client accounts., • Maintain operational efficiency of agency orders through approvals, tracking of linear commercial inventory, movement requests, allocations, and ADUs (audience deficiency units) within the Wide Orbit sales system., • Makegood commercials that did not air into future weeks in Wide Orbit., • Daily contact with Traffic and Pricing & Inventory teams to ensure flawless execution and delivery of agency orders., • Ensure client restrictions are upheld by confirming client DNA (Do Not Air) lists are followed by Traffic as well as commercial separation., • Monitor, track, and regularly report on client impressions, working with multiple departments to make adjustments needed to ensure orders deliver and bill in full., • Generate reports to troubleshoot and resolve order discrepancies., • Work directly with Finance to clear billing issues by generating paperwork and submitting billing discrepancies., • Maintain client database and account list.Top Critical Skills / Must-Haves, • Excel experience (filters, simple formulas, sorting, basic analysis, updating charts, and data entry)., • Flexibility and willingness to learn in a fast-paced, changing environment., • Team-oriented mindset with the ability to collaborate with highly diverse individuals at different expertise levels., • Candidates with a recently completed college degree or limited relevant experience are welcome to apply.Preferred Experience, • Background in hospitality, customer service, sales, or marketing (client-facing roles)., • Experience in entertainment/media is nice to have but not required., • Additional Expectations, • Resumes must be concise, well-formatted, free of typos, and use good grammar., • Candidates must be prepared for the interview with a basic understanding of our brand and company

Job DescriptionSalary: $90,000-105,000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. Were looking for a dedicated Field Service Specialist to bring their expertise to our dynamic team. This role offers an exciting blend of hands-on technical work, customer interaction, and opportunities for growth in the HVAC industry. Your Role: As a Field Service Specialist, youll be at the forefront of our operations, ensuring seamless startup, commissioning, and maintenance of Armstrongs innovative products and solutions. Your day-to-day responsibilities will include: Field Service Activities: • Hands-On Expertise: Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels., • Proficient understanding of optimization equipment and solutions for achieving maximum efficiency., • Troubleshooting: Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves., • Connectivity: Assist with connecting site equipment to the Internet or customer networks., • Reporting & Training: Document your work through our online portal, provide on-site training to operators, and share field service insights with our After Sales team., • Customer Engagement: Build strong relationships with clients, demonstrating the value of Armstrongs products and identifying opportunities for additional sales., • Sales-oriented mindset with proven ability to leverage and use CRM tools for effective sales opportunity tracking. Identify replacement or upgrade sales opportunities and log these leads in CRM, working closely with sales to drive service opportunities., • Travel: Expect to travel within the Northeaster region up to 60% of the time, with occasional trips to other parts of the USA. The candidate should be located in/around New York City Customer Service Activities: • Customer Support: Handle service requests, complaints, and startup inquiries via calls and emails. Schedule and manage service visits effectively., • On-Call Rotation: Be part of a team providing after-hours support to address urgent service issues. Training Responsibilities: • Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions., • Report Analysis: Compile and review field reports to ensure equipment performance and warranty adherence. Technical Support: • Collaboration: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives., • Feedback: Identify and report on product issues and contribute to process and design improvements. What Were Looking For To thrive in this role, you should bring: • Education: Degree or designation in Mechanical or Electrical Engineering, Application Engineering, or a related field, with equivalent practical experience., • Technical Skills: Experience with Drives, control panels, BAS systems, and automation. Familiarity with serial communications is a plus., • Hands-On Experience: Proven experience with mechanical pumps and HVAC systems., • Computer Skills: Proficiency in MS Office and CRM systems., • Industry Knowledge: Experience in commercial construction is desirable, along with a solid understanding of electrical and mechanical equipment., • Communication: Excellent verbal and written communication skills are essential., • Technical Knowledge: Understanding of hydronic HVAC systems, Variable Frequency Drives, Building Automation Controls, and Optimization is preferred. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today. remote work

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Overview: A leading commercial real estate firm in New York City is seeking a highly experienced Compliance Director/ Occupancy Specialist to oversee and ensure regulatory compliance across a portfolio of affordable and subsidized housing properties. This role involves close collaboration with executive leadership and property management to ensure all properties adhere to federal, state, and local housing regulations. Key Responsibilities: * Develop, maintain, and oversee internal compliance programs in coordination with the COO. * Monitor and manage compliance with HUD, LIHTC, Mitchell-Lama, Section 8, RAP, 421a, and other subsidy programs. * Prepare and manage all documentation related to subsidy contract renewals, OCAF adjustments, and regulatory filings. * Conduct internal audits and compliance reviews; track findings and implement corrective actions. * Oversee tenant eligibility, certifications, wait list management, and move-in compliance. * Stay current with housing regulations and provide compliance training and guidance to property management teams. * Liaise with housing agencies, respond to governmental reviews, and ensure timely and accurate reporting. * Manage subsidy voucher billing and payments, and ensure accurate tenant rent and fee billing. * Support resident retention by promoting excellent customer service and agency relations. * Provide leadership and training to property management staff and deliver performance feedback as needed. Qualifications: * In-depth knowledge of affordable housing regulations and compliance practices. * Proven experience with HUD programs, LIHTC, and NYC-specific housing policies. * Strong audit, reporting, and regulatory response skills. * Excellent leadership, communication, and organizational abilities.

Job DescriptionDescriptionJob Description Customer Service Specialist Location: Jersey City, NJ Overview: We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. This role is essential in ensuring that our customers receive top-notch service and support. As a Customer Service Specialist, you will be the first point of contact for customers, providing them with information about our products and services, addressing their inquiries, and resolving any issues they may encounter. Key Responsibilities • High school diploma or equivalent; further education in customer service or a related field is a plus., • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a proactive approach to addressing customer concerns., • Ability to work well under pressure and manage multiple tasks simultaneously., • Proficiency in using customer service software, Microsoft Office, and CRM systems. Skills, Knowledge and Expertise • High school diploma or equivalent; some college education preferred., • Proven customer service experience, preferably in a retail or office environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to work effectively in a fast-paced environment and manage multiple tasks., • Competitive salary: $18.00 - $28.00 hourly (based on experience)., • Comprehensive health, dental, and vision insurance., • Paid time off, including vacation, sick leave, and holidays., • 401(k) retirement plan with company matching., • Professional development and growth opportunities.

Job Description This is a remote position. We are seeking an outgoing individual for our Booking Specialist opportunity! As a Specialist, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Booking Specialists handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply! Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…) · Effectively communicate with clients pre/post travel Requirements Requirements · Must be at least 18years of age, and be authorized to work within the US. · Must be fluent in English · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Benefits · Earn your own IATA card · Discounted travel · Extremely flexible hours · Part-time or Full-time available

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: The Senior Customer Success Specialist (SCSM) leads and manages the relationship between Global Relay and its existing mid-size customer base. Taking ownership over a specific set of high-profile accounts, SCSM engage in ongoing account management, reconciliation, upselling, and customer service. The SCSM works closely with internal Global Relay teams to provide a single interface for customer inquiries. Your responsibilities: • Provide world class service in handling and resolving customer enquiries., • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues., • Update and maintain Salesforce CRM., • Understand and explain features and benefits of Global Relay services., • Identify sales and upsell opportunities to existing customers., • Act as the main point of contact for inbound customer calls to establish strong customer relations., • Manage the ongoing relationship between Global Relay and mid-size accounts by developing strong relationships., • Act as an overflow contact for inbound customer calls establish strong customer relations., • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Manages the relationship between Global Relay and clients that fall under the major Umbrella classification and other high priority existing customer base., • Degree or Diploma and/or 2+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Experience landing and expanding major global accounts, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong work ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$80,000—$120,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job DescriptionROLE DESCRIPTION: As a customer service specialist with The Sammy Martinez Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Health benefits, • Valuable career-building experience

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Responsibilities • Develop and foster an excellent customer experience across Luminance’s comprehensive product suite, • Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product, • Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes, • Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements, • Work closely with customers to establish proactive deployment, transition, and user adoption strategies., • Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day., • Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions, • Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs, • Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases, • Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn, • Analyse customer data to improve customer experience and engagement, • Hold product demonstrations for customers, • Regular domestic and international travel to meet with customers and build robust business relationships, • Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US), • Highly organised with ability to multi-task and prioritise effectively, • Self-driven and proactive, • Excellent communication and interpersonal skills, both verbal and written, • Patient and active listener, • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge, • Detail oriented with a problem-solving attitude, • Excellent product knowledge, • Passion for customer experience discretionary bonus per quarter

Job DescriptionThe Sammy Martinez Agency is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Sales Specialist, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Work with the agent to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day., • Work alongside your agencys team to ensure successful long-lasting customer relations.QUALIFICATIONS:, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Ability to effectively relate to a customer, • Property & Casualty licenseBENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office, • Licensing reimbursement after 3 months, • Signing bonus for pre-licensed professionals

Job DescriptionCompany Description Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market. Curinos operates in a hybrid/remote model, and this position is fully remote in the United States or hybrid in the Greater New York, Boston or Chicago metropolitan areas. Job Description Are you a passionate Senior Software Engineer looking to make a significant impact in the fintech space? Join Curinos, where you will play a pivotal role in shaping the future of B2B SaaS applications that empower financial institutions to take a customer-centric approach to pricing and portfolio management. We're embarking on an exciting journey to develop novel solutions aimed at helping banks acquire and grow profitable customer relationships, and we need a talented and driven software engineer like you to help us get there. Responsibilities: As a Senior Software Engineer, you will be responsible for building scalable, enterprise-grade applications. The ideal candidate is proficient across the stack: front-end, back-end, and cloud infrastructure, and brings hands-on experience with a modern toolset including Java Sprint Boot, Angular, Databricks, AWS, and relational databases. Typical responsibilities will include: * Back-End Development: Develop scalable APIs and data services, including ETL pipelines using Java (Spring Boot), Databricks, and relational databases like MS SQL Server and PostgreSQL, to support application logic and data processing. * Front-End Development: Build responsive and dynamic user interfaces using Angular and TypeScript. Ensure seamless user experiences across various devices and platforms. * Code Quality & Best Practices: Write clean, well-documented code and enforce best practices for code quality, testing, and deployment. * Cloud Integration: Leverage AWS services for cloud-based solutions, including deployment, monitoring, and scaling of applications. * Mentorship: Provide guidance and coaching to junior engineers, helping them grow their skills and contributing to the overall improvement of the engineering team. * Collaboration: Work closely with product managers, UX designers, and other engineers to gather requirements, design technical solutions, and deliver high-quality software on time. Salary Range: $130,000 - $160,000 (plus Bonus) Qualifications Desired Skill & Qualifications: * 5+ years of experience in software development, with a strong focus on full-stack applications. * Proficiency in Java (Spring Boot), TypeScript/Javascript (Angular), and Spark. * Experience with HTML, CSS, and responsive design principles. * Experience with SQL and major relational databases, like SQL Server or Postgres. Experience with data warehousing and data transformation technology is a plus. * Strong analytical and problem-solving skills, with the ability to design and implement scalable solutions for complex problems. * Experience working in Agile/Scrum environments. * Familiarity with Git and DevOps practices and tools, including CI/CD pipelines and infrastructure-as-code (IAC). * Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Preferred Qualifications: * Cloud Technologies: Strong experience with AWS services, including EC2, S3, Lambda, RDS, and others. * Containerization: Familiarity with Docker, Kubernetes, or other containerization tools. * Spring Framework: Familiarity and experience with the Spring framework in Java. * Performance Optimization: Experience in optimizing application performance and scalability, especially when handling large datasets with millions to hundreds of millions of rows. Additional Information Why work at Curinos? • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!, • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!, • Learning and development tools to assist with your career development, • Work with industry leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at and we’ll do everything we can to help. Inclusivity at Curinos: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job DescriptionSalary: $64,694 - $78,904 final salary based on various factors On-site 5-days a week Position Summary The National Memory Screening Specialist will be responsible for overseeing the memory screening database and quality control to ensure all memory screeners and sites follow AFA requirements, and the value of the National Memory Screening Program is upheld. This position is also responsible for tracking trends and generating reports to identify where AFA resources and services are needed nationwide. Additionally, this position oversees the nationwide recruitment of new memory screening sites and screeners. Responsibilities and Duties • Oversee the memory screening database, • Conduct monthly in-house audits to ensure sites and screeners are following all requirements., • Review and approve all screener and site applications., • Conduct, train, and track memory screenings virtually and in-person., • Engage and recruit memory screeners and sites across the nation., • Ensure all Educating America Tour conferences have an identified local organization to provide memory screenings for conference attendees., • Geographically, track demographics and memory screening scores to analyze and interpret trends that can be used to identify where AFA resources and services should be offered., • Oversee payment process for contracted AFA memory screeners., • Collaborate with the Education Program Specialist to recruit Excellence in Care sites as memory screening sites., • Develop educational presentations for memory screening events., • Other duties assigned within the scope of the role. Required: Masters Degree, MPH or MSW preferred with related experience and education. Working Proficiency in Microsoft Office Suite, minimum 2 years related work experience; proven track record in program/project management; excellent written and oral communication skills; excellent organization, time management and interpersonal skills; exceptional customer service skills; presentation skills; minimal travel required; technology skills; willingness to learn. Bi-lingual with one other language (Spanish, French Mandarin or Cantonese preferred) Legal Disclaimer:This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Management may at its discretion assign or re-assign duties and responsibilities to this job at any time. This job description does not change the at-will employment relationship existing between the organization and its employees.

Job DescriptionJob Summary We are seeking a highly motivated and customer-focused individual to join our team as a Client Services Specialist. As a Client Services Specialist, you will be responsible for managing and maintaining relationships with our clients, ensuring their satisfaction and success with our products and services. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service. Duties • Serve as the main point of contact for assigned clients, building strong relationships and providing excellent customer service, • Understand client needs and goals, and proactively identify opportunities to add value and drive client success, • Collaborate with internal teams to ensure client requests are addressed in a timely manner, • Assist clients on retail floor, • Interacting with clients and their dogs, • Communicating information and requirements to clients, • Making reservations and scheduling appointments through phone or by walk in clients., • Checking dogs in/out of grooming and collecting payment, • Assisting Retail Customers on the sales floor, • Assist stocking sales floor, • Stock and Maintain sales floor, • Assist with project management activities, including coordinating client onboarding, training, and implementation processes, • Communicate effectively with clients through various channels, including phone, email, and in-person meetingsRequirements, • 1-2 year's experience working in pet related field, • Must feel comfortable working with and around Dogs and Cats, • Excellent communication skills, both written and verbal, • Knowledge of project management principles and practices, • Sales experience is a plus, • Must be a team player. If you are a self-motivated individual who thrives in a collaborative environment and is passionate about delivering exceptional customer service, we would love to hear from you. Apply today to join our team as a Client Services Specialist!

Job DescriptionWe are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule. Responsibilities: • Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues., • Manage and resolve helpdesk tickets efficiently using a ticketing system., • Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience., • Work independently to diagnose and resolve technical problems with minimal supervision., • Collaborate with team members to ensure seamless IT operations and support., • Maintain accurate documentation of technical issues and resolutions., • Assist in onboarding and training users on system functionalities as needed., • Adapt to changing schedules and priorities to meet organizational needs.• Minimum of 3 years of experience providing IT support, preferably in a helpdesk or IT department setting., • Proficiency in troubleshooting issues related to Mac computers., • Familiarity with helpdesk ticketing systems and basic IT processes., • Strong communication skills to effectively interact with users and team members., • Proven ability to work independently with minimal guidance., • High level of flexibility to adapt to changing schedules and requirements., • Customer service-oriented mindset with a focus on delivering quality support.

Job Description Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser lipo and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. • No work on Holidays or night shifts so you can have a normal/regular life balance, • Work in "happy medicine"; treating patients who are excited about improving their lives, • An opportunity to work in the growing fast paced world of aesthetics, • Customer Service/Administration, • Greet all patients, and offer beverage, • Check patients in and make sure schedule reflects appointment status, • Check patients out and schedule next appointment, • Maintain accountability for the schedule book, • Introduce visitors to the appropriate personnel that will assist with their concerns, • Conduct confirmation calls for appointments, • Pull next day's patient charts and organize per scheduled appointment time, • Prepare new patient charts, • Maintain inventory of all front office supplies, • Check email and forward to the appropriate staff member, • Organize and maintain file system, • Keep Font Desk and Lobby area clean, • Billing, • Process payments, • Print daily close out reports on scheduling system and review for accuracy. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Use of the telephone, computer and other related instruments or devices, • Vision and hearing acuity, • Standing and walking for periods of time, • Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence, • Ability to speak effectively before groups of customers or employees of the organization, • Ability to add, subtract, multiply and divide, • Ability to carry out instructions furnished in written, oral, or diagram form, • Ability to problem solve' #LI-LD1 Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link

Job Description Position: Outreach Sales Specialist Location: On site, New Jersey/New York At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier. We are seeking an energetic and self-motivated Outreach Sales Specialist to join our team. As Whizz Outreach Sales Specialist, you will be the face of our company, responsible for approaching prospective clients and promoting our ebikes services. Your main responsibility will be to build relationships with delivery workers to drive sales and rentals. Key Responsibilities: • Prospect and Approach: Identify and approach potential clients, primarily delivery workers, to introduce and sell our ebike solutions;, • Client Engagement: Engage with prospective clients in a friendly, professional, and assertive manner to understand their needs and present our ebike offers;, • Sales Presentations: Conduct compelling sales presentations and demonstrations to showcase the benefits of our ebikes;, • Relationship Building: Develop and maintain strong relationships with clients to ensure customer satisfaction, repeat business and referrals;, • Market Research: Stay informed about industry trends and competitors to effectively position our products;, • Sales Goals: Meet and exceed sales targets and objectives set by the company. Requirements • Outside Sales Experience: Relevant experience in outside sales or similar role;, • Hardworking: Hustler mentality with strong work ethic and goal driven;, • People Friendly: Excellent interpersonal and communication skills to build rapport with clients;, • Assertive: Confident and persuasive in presenting products and closing sales;, • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;, • Disciplined: Self-motivated and able to work independently with minimal supervision;, • Passionate advocate for equal opportunity: ensuring that everyone, regardless of their socio-economic background, has access to key resources to succeed in entrepreneurship;, • Industry knowledge: Familiarity with delivery industry and e bike market;, • Authorized to work in the US;, • Competitive salary: base pay of $15-20/hour plus performance-based bonus incentives., • Comprehensive training and support., • A positive and collaborative work environment., • Flexible schedule: 3-5 shifts of 4 hours per week

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionCompany Description Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market. Curinos operates in a hybrid/remote model, and this position is fully remote in the United States or hybrid in the Greater New York Chicago, or Boston metropolitan areas. Job Description Are you a passionate Senior Software Engineer looking to make a significant impact in the fintech space? Join Curinos, where you will play a pivotal role in shaping the future of B2B SaaS applications that empower financial institutions to take a customer-centric approach to pricing and portfolio management. We're embarking on an exciting journey to develop novel solutions aimed at helping banks acquire and grow profitable customer relationships, and we need a talented and driven software engineer like you to help us get there. Responsibilities: As a Senior Software Engineer, you will be responsible for building scalable, enterprise-grade applications. The ideal candidate is proficient across the stack: front-end, back-end, and cloud infrastructure, and brings hands-on experience with a modern toolset including Java Sprint Boot, Angular, Databricks, AWS, and relational databases. Typical responsibilities will include: * Back-End Development: Develop scalable APIs and data services, including ETL pipelines using Java (Spring Boot), Databricks, and relational databases like MS SQL Server and PostgreSQL, to support application logic and data processing. * Front-End Development: Build responsive and dynamic user interfaces using Angular and TypeScript. Ensure seamless user experiences across various devices and platforms. * Code Quality & Best Practices: Write clean, well-documented code and enforce best practices for code quality, testing, and deployment. * Cloud Integration: Leverage AWS services for cloud-based solutions, including deployment, monitoring, and scaling of applications. * Mentorship: Provide guidance and coaching to junior engineers, helping them grow their skills and contributing to the overall improvement of the engineering team. * Collaboration: Work closely with product managers, UX designers, and other engineers to gather requirements, design technical solutions, and deliver high-quality software on time. Salary Range: $130,000 - $160,000 (plus Bonus) Qualifications Desired Skill & Qualifications: * 5+ years of experience in software development, with a strong focus on full-stack applications. * Proficiency in Java (Spring Boot), TypeScript/Javascript (Angular), and Spark. * Experience with HTML, CSS, and responsive design principles. * Experience with SQL and major relational databases, like SQL Server or Postgres. Experience with data warehousing and data transformation technology is a plus. * Strong analytical and problem-solving skills, with the ability to design and implement scalable solutions for complex problems. * Experience working in Agile/Scrum environments. * Familiarity with Git and DevOps practices and tools, including CI/CD pipelines and infrastructure-as-code (IAC). * Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Preferred Qualifications: * Cloud Technologies: Strong experience with AWS services, including EC2, S3, Lambda, RDS, and others. * Containerization: Familiarity with Docker, Kubernetes, or other containerization tools. * Spring Framework: Familiarity and experience with the Spring framework in Java. * Performance Optimization: Experience in optimizing application performance and scalability, especially when handling large datasets with millions to hundreds of millions of rows. Additional Information Why work at Curinos? • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!, • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!, • Learning and development tools to assist with your career development, • Work with industry leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at and we’ll do everything we can to help. Inclusivity at Curinos: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

Job Description Title: Point of Sale (POS) IT Support Specialist The position you are interviewing for is a POS Expert position with tourist attraction experience. The client is looking for someone that has Retail experience, especially with Epson printer, Cabling, Wire Management. Also, someone that is familiar with the concept of POS devices and that can take on direction and handle shifting priorities. A Self Starter that is eager to take on projects. Hours Per Week: 40 Must be able to work Weekends and Evenings Responsibilities: • POS Support on various hardware and software, • POS Troubleshooting and Repair, • Provide Windows, software, and hardware support, onsite in a corporate environment, • Diagnose and repair printers, • Setup, configure, and test hardware and software components;, • Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems;, • Maintain technical knowledge related to our suite of hardware and software product lines including POS Systems, • Prioritize and complete work in a group and independently with minimal supervision, • Communicate technical information to non-technical audiences, • Provide 'White Glove' support for senior leadership and VIPs, • Maintain a professional demeanor around celebrity personnel, • Guide and mentor team members advanced technical level procedures, • Experience using ticketing systems (Viva ticketing systems a plus), • +2 years corporate deskside support or equivalent experience, • Ability to work independently with little to no supervision, • Ability to solve both hardware and software issues pertaining to POS Systems with little or no supervision, • Capable of walking long distances, • Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds, • Demonstrate high level of professionalism and strong personal interaction skills, • Maintain neat and professional work area and appearance in compliance with site policies, • Ability to pass standard panel drug screening and background check, • Adhere to assigned shift schedule, • Ability to maintain composure while handle challenging, dynamic, rapid-response user support, • Experience with Microsoft Office / Office 365 suite, • Expertise in Microsoft Office, various Windows operating systems, and networking;, • Good written and oral skills;, • Must be able to pass a Criminal Background Check;, • Ability to manage and prioritize multiple tasks while in the office or in the field;

Job DescriptionA Better Built World At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. Hybrid Strategy: We believe the magic of Miter comes from working side by side. Our hybrid approach—four days a week in the office—gives us the chance to connect, brainstorm, and build stronger relationships. One flexible day each week lets us recharge and focus, keeping us energized for the work that matters most. About the Team & How We Work: As a Customer Support Specialist, you will play a critical role in ensuring that our customer-facing operations run smoothly and our customers receive accurate, timely, and reliable support. You’ll be joining a tight-knit, high-trust Customer Support team that’s obsessed with helping construction teams move faster, with fewer headaches. We’re former builders, operators, and technologists who know that great support isn’t just reactive — it’s a strategic lever. You’ll partner daily with our product, engineering, and sales teams to close feedback loops and elevate the voice of the customer. Our Support team shows up with curiosity, urgency, and zero ego. We celebrate operational excellence and know that small process improvements can unlock big wins for our customers. While our work is fast-paced and high-impact, we make space for deep learning, good laughs, and the occasional mid-week coffee run. What You'll Do: * Manage customer support inquiries via multiple channels, including phone, email, chat, and social media, ensuring timely and efficient resolution of issues. * Collaborate closely with the sales, product development, and engineering teams to address customer feedback, product bugs, and feature requests. * Maintain and update the knowledge base, including troubleshooting guides, FAQs, and other support documentation. * Establish and maintain strong relationships with customers, consistently delivering exceptional service to promote loyalty and retention. * Stay current with industry trends and best practices in customer support, incorporating new approach to continually enhance our service offering. What You'll Need: * Exceptional communication skills, both written and verbal, with the ability to interact professionally and empathetically with customers. * Strong problem-solving skills, with the ability to analyze complex issues and identify appropriate solutions. * Ability to work well under pressure, manage competing priorities, and adapt quickly to changes in a fast-paced environment. * Experience in the construction, payroll, benefits, or software industries is a plus! Our Interview Process: * Recruiter Screen * Written Assignment Submission * Hiring Manager Interview * Technical Domain Exercise * Miter Values Interview with CEO Our Benefits: * Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. * Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. * 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. * Unlimited PTO: Take the time you need to recharge and be your best self. * Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. * Learning & Development: We offer every employee an annual educational allowance to explore external professional development. * Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. * Community: Multiple company-wide and team-specific offsites per year. Equal Opportunity: Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $60K - $90K

Job Description who we are Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and every day. We make the organization interesting. Our goal is to become your #1 accessory brand and the best way to surprise and delight friends and family as your go-to gift purchase. At Stoney Clover Lane, creating a memorable guest experience is our North Star. No detail and no occasion is too small. You can find Stoney Clover Lane online, at select retailers and in our two storefront locations: Palm Beach and East Hampton. who you are You love the details and love to sew! You have a passion for the details and believe in exceptional customer service. You have experience working with a Consew industrial straight stitch sewing machine. a day in the life of a sewing specialist • Your primary role is the fulfillment of custom orders from e-commerce and special brand project orders by sewing digitally embroidered patches onto luggage accessories., • Efficiently - with speed and accuracy - sew custom projects onto luggage accessories., • You meet your sewing targets every day and communicate if you are unable to meet your goals and why., • You have a keen, meticulous eye for detail in customization and adjust the layout and line up patches onto accessories based off of invoice pictures or instructions., • Due to the nature of our business, from time-to-time, you assist in customization by laying out customized designs before sewing., • Check inventory sheet for accuracy of customized design pre- and post- sewing., • Clean up after projects, customization, and sewing., • Communicate supplies, ideas for efficiency and accuracy, repeat damages or anything to improve the sewing process., • Travel to events or stores for in the moment sewing for guests shopping., • Other office and/or retail duties as assigned. qualifications • Professional work experience., • Domestic and industrial straight stitch sewing machine a MUST., • Experience with post or cylinder bed sewing machine a plus., • Embroidery: Know how to operate a manual chain stitch embroidery machine., • Written and verbal communication skills., • Working knowledge of Microsoft Excel / Office and Google Docs / Sheets a plus., • Applicants must be 18 years of age and able to work legally in the USA., • Working hours could be Monday - Friday 8:30am to 5:30pm