Customer success manager jobs in Jersey City, New Jersey - Page 15Create job alerts

Customer Success Managers at Octus are responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships, while also helping support the wider team. We are changing the way that professionals access opaque or complex information, and we're always lo

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex's solutions. Mid-Market Customer Success Manager II. Experience and

A leading technology company is seeking a Technical Account Manager to support customers in using their suite of products effectively. The role involves driving customer success through collaboration, critical incident resolution, and developing technical success plans. Ideal candidates should have

The role requires strong finance expertise and the ability to partner with finance leaders to drive operational change. A finance technology company is seeking a Customer Success Manager to lead training and enablement programs that transform customer success strategies.

Customer Success Manager (AI SaaS) – Hyper-Growth AI Unicorn – New York City | Up to $185k OTE + Equity. I'm working with a fast-scaling AI unicorn in NYC that's transforming workflows across two of America's largest industries - and they need a sharp CSM to own and grow strategic customer relat

As an Account Manager at Glimpse, you will own the commercial success of our existing customer base. Own and grow a portfolio of CPG accounts, serving as the primary commercial point of contact post-sale. Track and report on key account health metrics; flag risks early and own the remediation plan.

As a Delivery Manager, you will play a crucial role in ensuring the successful delivery of accessibility projects and services to our clients. Service Delivery Manager / Customer Success / Customer Experience role. We are looking for a Delivery Manager to join our Professional Services Department.

The Customer Success Manager is expected to assure and support high quality product implementation including analysis & reporting and support the execution of market strategies to fortify the overall product strategy in the North American region. Champion client-centric feature development, acting a

EliseAI is seeking a Scaled Customer Success Manager to scale and optimize customer engagement through technology and data-driven strategies. Scaled Customer Success Manager. Use platforms such as PlanHat, Salesforce, Zendesk, and Gong to monitor customer health, automate workflows, and track succes

We're looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers. You'll build relationships, prevent churn, and ensure customers see real value from our platformall while developing your skills in a supportive, high-energy

We are looking for client success managers to act as a liaison and point of contact between our clients and attorneys, as well as help with the preparation, management, organization, and sending out of business immigration application documents to the United States Citizenship and Immigration Servic

The Opportunity Dash0 is growing rapidly in the US market and we're looking for a Regional Manager, Customer Experience and Success to own the technical customer function across the region. What You Bring 5+ years of experience in Solutions Architecture, Sales Engineering, or Customer Success, inclu

A financial wellness platform is seeking a Client Success Manager to manage client relationships and drive operational improvements. This role involves overseeing customer support, developing new processes, and traveling up to 50% of the time for client interactions.

The Customer Success organization is composed of three teams: pre-sales, customer success, and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realize measurable outcomes from their investment in our platform. Customer Success Manager, Financial Serv

B2B SMB or scaled in customer success, account management, or sales with a history of driving revenue through retention and expansion of existing customers. Scaled Customer Success Manager. In this role, you will manage new and existing customers through the full lifecycle and be hyper focused on de

We're looking for a Customer Success Manager to join our growing team and serve as a trusted advisor to Casap's customers. Advocate for Customers Internally: Gather product feedback, surface customer pain points, and work cross-functionally with Product and Engineering to improve the customer experi

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. Own and

You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to

Junior Customer Success Manager. Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team.

Identify and pursue strategic business opportunities with existing clients, acting as a key relationship manager across internal and external stakeholders (Insurers, MGAs, Munich Re Group Companies). Serve as a strategic advisor to clients during implementation and operational phases, proactively id

Customer Feedback: Gather customer feedback and provide insights to the team to help improve products, services, and overall customer experience. We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales, product, and engineering teams. Custo

Customer Success Manager - Buyside. The Customer Success Manager will be responsible for managing a book of existing Buy Side firms while supporting our efforts to promote processes, drive retention rates, increase usage and develop stakeholder relationships. The Customer Success Manager will posses

Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively. Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts. Meltwater, where each day is dedicated

Direct experience in customer success or similar relationship-focused positions. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will ma

Bilingual Customer Success Manager (English and Spanish). As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries.

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

As a Senior Customer Success Manager I, Toasts version of an Account Manager, you act as the primary point of contact and trusted advisor for your customers, driving strategic initiatives that strengthen adoption, satisfaction, and long-term retention. Account Management, Customer Success, Sales, or

Help build the foundations of Customer Success at Notion: As an early member of our sales/success team, you'll be instrumental in helping define our sales assisted motions. You have a track record of success in your current Customer Success or Account Management role. You've built Customer Success p

Champion client-centric feature development, acting as the voice of US customers within the broader Realytix Customer Success Team and influencing product roadmap decisions. The Customer Success Manager is expected to assure and support high quality product implementation including analysis & report

Our mission is to unlock value for every customer. Our role is to understand customers' problems and desired outcomes deeply, then help solve them through the Planhat platform. When our clients are successful, so are we:.

As a Customer Success Manager, you will play a pivotal role at the intersection of Implementation, Sales, and Product. You'll serve as a trusted partner to our customers- helping them unlock the full potential of LiveFlow, driving renewals, and identifying opportunities for expansion. You'll collabo

We're hiring a Customer Success Manager to help us scale how we support and partner with customers as we grow. You'll join an existing foundation and work closely with our Customer Success team, as well as Product and Engineering, to deliver a high-quality and consistent customer experience. Have 4+

Proficiency with CRM software and customer success tools. Join Playground's Customer Experience team and own the relationship with our mid-market customers, multi-location operators running their businesses on our platform. Minimum 2+ years of experience in a customer success, account management, or

You'll work closely with our customers to drive adoption, retention, and growthbuilding lasting partnerships while helping shape how we do Customer Success in the US. We are looking for a new Customer Success Manager who understands our customer business objectives and acts as a trusted advisor to o

As a member of our Customer Success team, you will help us continue to grow our High Touch Mid-Market Customer Success function. You love becoming a product and industry expert and have experience doing this in a previous customer success role. Hi, Denise here and I am the Head of Mid-Market Custome

You will work closely with our Sales, Product and Support teams to share learnings and insights from customers and provide regular feedback and reporting to help optimize our customer success processes for customer satisfaction, retention and growth. Customer Success Manager - 100% Remote. Manage al

We are looking for a Customer Success Manager to join our Client Services Team. This role will report to Team Manager, Customer Success. Customer Success Manager, Enterprise.

PermitFlow is seeking a Customer Success Manager to support our midmarket customer base. Reporting directly to the VP, Customer Success, you'll be responsible for driving value across your customer base from onboarding through renewal. Proven ability to turn product usage data into insights that dri

Customer Implementation, Customer Success, Account Management, Solutions, RevOps, BizOps, or similar roles in high-growth environments. We're hiring for a Customer Activation role that owns the customer relationship from the moment they begin activation all the way through renewal. Customer Activati

As a Customer Success Manager at Patlytics, you will own the post-sale customer lifecycle, ensuring our clients achieve maximum value from our platform. Customer Success or Account Management in SaaS. Familiarity with CRM tools (HubSpot, Salesforce) and customer success platforms.

The Sales Manager - Key Account Manager Healthcare drives the success of Silgan Dispensing Systems' business by managing our US located customer base, pricing, and our sales strategy. This position reports to US senior leadership and partners closely with our sales team in the EU to generate increme

As a Customer Success Manager, you'll be at the forefront of supporting restaurants to make more informed decisions. You'll be asked to think deeply about our customers' unique challenges and find the ideal strategy to unlock their adoption of Bikky. Run a workshop with a customer's marketing leader

As a Customer Success Manager (CSM) at Dagster Labs, you will own the post-sale customer experience for a portfolio of high-value accounts, ensuring customers achieve meaningful business outcomes on the platform. At Dagster, Customer Success is not reactive supportit is a proactive, outcome-driven f

Relationship builder: You genuinely care about customer success and build trust quickly through honesty and follow-through. Account management: You'll manage a portfolio of key customers to ensure they are successful. Sales, Customer Success or Account Management.

As a Customer Success Manager at Explorium, you will be the trusted partner and advisor for our customers and a key driver of revenue growth within your book of business. Develop and execute success plans that align to customer goals, track measurable outcomes and ROI, and build the business case fo

Our team is growing, and we're hiring a Tech CSM to support, retain, and grow customers by leading initiatives and collaborating with cross-functional stakeholders. Part coach, consultant, and product expert, our Tech CSMs are passionate about helping customers enhance collaboration and drive long-t

As a Customer Success Manager, your job is to guide and advise customers with an eye towards building trust and knowledge of our product. Your work will directly influence how effectively we communicate our value to the market and how successfully we grow our customer base. Customer Success, Relatio

Overview: As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. Closely aligned with all customer-facing teams, often referred to as the account team, and share a unified goal to make success happen. Con