Customer success jobs in Atlanta, Georgia - Page 9Crear alertas

Job Description About us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown +100% year-on-year since 2020. Our US headquarters are in Atlanta, GA and European headquarters are in London, UK. However, we are also present in several European countries as well as the United States where we service our partners, including eBay, Stripe, Amazon, Shopify, GrubHub, and Shift4. The Role YouLend is looking to hire a Head of Collections and Recoveries for the US operation. In this role, you will be working closely with the VP of Operations to increase our collection rates, while providing excellent customer support. You will be responsible for a growing team of experienced collectors servicing our merchants across the United States (the team is 6 FTEs today). In addition to this, you will also be a key stakeholder in ensuring the continued success of our relationship with our debt purchasing and servicing partners. You will get an opportunity to work cross-functionally with a wide range of stakeholders at YouLend including our Finance, Capital markets, and Credit Risk teams. In addition to this, you will be part of the operational leadership team at YouLend liaising with the Head of Sales and Head of Credit Decisions. The role will also require overlap with the tech team to automate and standardize existing processes. We are constantly innovating, automating, and improving our workflows. In this role, you will be expected to contribute your views on how we can continuously improve. Requirements • Lead and manage the Collections and Recoveries function, ensuring team members are equipped to deliver excellent customer support while collectively delivering functional objectives., • Constantly improve team efficiency through numbers-driven performance management and incentives., • Deliver operational execution activity related to debt recovery and debt sales initiatives., • Monitor, analyse, and report on key performance indicators to track and improve overall collection performance., • Build great relationships with existing external service providers ensuring they deliver their part in our post-default recovery effort. The ideal candidate will have the following skillset: • Proven experience in a collections or debt recovery role, preferably in a fast-paced scale-up., • Excellent communication and interpersonal skills, with the ability to effectively manage relationships with both internal and external stakeholders., • Want to change the trajectory of your career by shaping a fast-growing fintech business., • You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious., • Are a facts-based problem solver and have a get-things-done mentality., • Strong use of Excel or any data analysis software., • Successful track record of delivering against ambitious target, • Exceptional oral and written communication, listening, and presentation skills., • Ready to start as soon as possible YouLend is an exciting place to work, and you will learn a lot from being part of such a dynamic and fast-growing company. We are proud of our people, and we enjoy celebrating our wins together. There are tremendous opportunities to grow. Why join YouLend? • Award-Winning Workplace: YouLend has been recognised as one of the “Best Places to Work in 2024 and 2025” by the Sunday Times for being a supportive, diverse, and rewarding workplace., • We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace., • High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business)., • Well-capitalised with supportive private equity backing., • A high-quality team that pushes each other to succeed through direct feedback and aligned incentives., • Strong and transparent team culture, we have each other’s backs., • Independent work environment where results matter. We offer comprehensive benefits package that includes: • Health Care Coverage. Youlend covers 80%; employee contribution is 20% of the premium., • Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare., • Dental plan coverage, • Vision plan coverage, • Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family, • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary., • Basic Life & AD&D Insurance., • International travel insurance covered if traveling abroad for work purposes., • Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays, • Paid Office Parking At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

Job Description We are looking for a Banquet Manager to oversee setup and execution of our private & member events at our TGS Atlanta location. Supervisory Responsibilities: • Trains and/or oversees training of Banquet staff., • Schedules banquet staff, assigning roles based on experience and skills., • Supervises work product from Banquets team., • Conducts performance evaluations that are timely and constructive., • Handles discipline and termination of employees as needed and in accordance with club policy. Duties/Responsibilities: • Plan event from start to finish according to requirements, target audience and objectives, • Come up with suggestions to enhance the event’s success, • Partner with our Private Events team on meeting the needs of the client with respect to timely event setup., • Source and manage relationships with vendors and suppliers, • Ensure proper BEO execution, • Approve all aspects of event setup before the day of the event, • Ensure event is completed smoothly and step up to resolve any problems that might occur, • Analyze the event’s success and prepare reports Required Skills & Abilities: • Proven experience as Banquet Manager, • Knowledge of KPIs and event setup for Banquets/Private Event management, • Computer savvy; proficient in MS Office, • Outstanding communication and negotiation ability, • Excellent organizational skills, • A knack for problem-solving, • Customer-service orientation, • A team player with leadership skills Education & Experience: • BS/BA in Business Administration, Hospitality Management or related field is preferred, • 3 - 5 years of managment experience in F&B, Outlets or other related hospitality experience strongly preferred Physical Requirements: • Must be able to lift up to 50 pounds at times, • Must be able to work in a private events environment that may involve standing, lifting, and walking for long periods of time The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR xnxjHJBnzf

Job Description ABOUT TRIBUTE TECHNOLOGY: At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, Ukraine and India. ABOUT YOU: We are looking for a driven, high-ownership SaaS seller who thrives in a fast-paced, outbound-heavy environment. You are confident running point on full-cycle deals, comfortable creating your own pipeline, and skilled at quickly identifying whether an opportunity is worth pursuing. You ask direct questions, think strategically, and maintain strong deal control. You move with urgency, communicate clearly, and do your best work when managing multiple conversations at once. Most importantly, you take initiative and bring a strong sense of accountability to every stage of the sales process. POSITION SUMMARY: In this role, you will sell Tribute Management Software (TMS) to small to mid-market funeral homes and regional multi-location firms across North America. This is a full-cycle, high-velocity SaaS role where you own outbound pipeline generation, execute structured Discovery and product demonstrations, qualify opportunities confidently, and guide prospects through a consultative evaluation process. You will be responsible for managing short sales cycles, creating clear close plans, and driving opportunities from first conversation through signed agreement, supported by Marketing and our Business Development team. KEY RESPONSIBILITIES: • Understand the business, workflow, and technology needs of funeral home clients and position TMS using a consultative, value-driven approach., • Generate pipeline through consistent outbound prospecting, including cold calling, cold emailing, and social outreach., • Run structured Discovery calls that qualify or disqualify effectively and establish clear success criteria., • Lead your own TMS Product Demonstrations and connect product capabilities directly to workflow pain points., • Establish evaluation plans and guide prospects through a clear, mutually aligned decision process., • Manage the full sales cycle from first contact to close, maintaining strong deal control and momentum across multiple concurrent opportunities., • Achieve and exceed monthly and quarterly sales goals and KPIs through disciplined outbound and effective sales execution., • Partner with Business Development to convert and close outbound-sourced meetings., • Collaborate with Product, Marketing, and Implementation teams to ensure a smooth customer handoff and successful onboarding., • Maintain clean, accurate Salesforce hygiene, including activity tracking, pipeline updates, and forecasting., • 3+ years of SaaS sales experience in a full cycle closing role, • A BA/BS degree or relevant experience, • Demonstrated exceeding sales targets and closing complex deals, • The ability to drive deals independently in a fast-paced, dynamic environment, • Business development experience (e.g. new logo sourcing and acquisition), • Ample commission bonus - you drive your bonuses!, • Established sales team to mentor you and build camaraderie, • Competitive salary, • Great benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays. . .), • An outstanding collaborative work environment, • Fully Remote within North America #LI-remote WORK ENVIRONMENT / PHYSICAL DEMANDS: Psychological conditions: * Contact with clients on a regular basis, multiple priorities and deadlines, pressure of sales targets Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law. The compensation range for this role is $110,000 - $130,000 OTE. We are not sponsoring visas at this time.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts, • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate claims professional who cares about their team, the customer, and their experience, • Empathetic leader. You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture, • Anti-status quo. You don't just wish things were done differently, you action on it, • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process, • Manage a team of team leads and adjusters managing a mix of accounts and lines of business, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery, • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Responsible for accuracy and adequacy of all aspects of claim reserving, • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Execute on performance management; attract, hire, retain and provide high level of training, • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues, • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives, • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigationRequirements, • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus, • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • 10+ years in insurance claims management experience in multiple lines of business, preference for property, general liability and/or auto with bodily injury experience, • 5+ years management experience with preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Great days are ahead, at least that’s what we hear from our listing leads, most saying Spring is when they plan to list. If you enjoy working with sellers and are willing to provide a white glove, concierge-level experience, you might be the right listing partner for our team. The ideal candidate is an enthusiastic and persuasive deal maker. You are confident and passionate about building customer trust and loyalty. You are willing to embrace cutting-edge tools and digital marketing. If you’re looking to join a top-performing team in a fast-paced work environment, start your application today! Compensation: $150,000 yearly Responsibilities: • Schedule and present our proven listing presentation to sellers, and present their homes' key features and our unique selling proposition, • Provide and present accurate property price estimates and evaluations, • Respond to all provided seller leads promptly and regularly, • Manage all seller communication through our CRM, • Maintain contact with sellers who have a timeline longer than 3 months, • Maintain contact with our digital marketing specialists and transaction coordinator to ensure a smooth transaction and closing, • Exhibit the highest standards of honesty and integrity, • Actively promote yourself and our team on social media, • Attend scheduled trainingQualifications:, • Must have a valid Real Estate License, • One year of work experience in real estate, • Familiar with customer databases used to store private client information, • Shows in-depth knowledge of real estate industry and can accurately conduct market research, • Superb time management, interpersonal, and communication skills, • Team player who believes their success is the team’s successAbout Company We are a successful RE/MAX real estate team. We maintain a residential and commercial sales team, a residential and commercial property management team, and a private equity company. You bring the talent and we provide the leadership, training, tools, and support.

Job Description Position Summary: We currently have an opportunity for an entry-level Sales Development Representative to drive new business and support organic growth. This is a great position for a self-motivated, driven individual, seeking an entry-level role with the opportunity for advancement. You will play a significant role within the sales process through outbound calls, scheduling phone appointments for the Directors and VP of Sales, sending scheduled emails, and researching the marketplace. No prior sales experience required though some experience is a plus! Compensation is a competitive base plus commission. What does success look like? • Create a fantastic first impression to prospects with a friendly attitude, compelling messaging, and consistent follow up., • Research target customers build outbound campaigns and establish initial contact with key decision makers – and have fun doing it!, • Maintain an accurate and detailed lead, contact, opportunity, and sales activity in CRM system, • Have prior Business Development / Sales experience including sales internships or the study of Professional Sales, • Demonstrate success with prospecting and pipeline development, • Are a self-starter that can execute with limited supervision, • Are an energetic professional with proven interpersonal skills who takes initiative to identify business prospects, • Are comfortable talking with senior level management, • Possess strong conceptual, strategic, and critical thinking skills with the ability to identify client opportunities and challenges, • Experience in selling services and/or web design / software technologies, • Marketing, design thinking, UI / UX design, wire-framing and application-based solution architecture Awesome work environment: You’ll be working with some of the best and brightest: Voted as one of the best development shops in Atlanta: Required Documents: Resume; References Company DescriptionAzul Arc is an award-winning digital design and development company with a soft spot for good food and good people. We’ve been in the business of generating excellent products and loyal clients since 2005. We build technologies that build businesses! Our team combines creative, UI and strategy expertise in Atlanta with programming development in Mumbai to give our clients the perfect technology solution. Over the past decade, we’ve expanded our small team to a group of over 50 multidisciplinary experts. Our specialty? Customer-facing applications. Whether it’s a custom web application, mobile app or a website, we’re passionate about using technology to simplify the connection with users. Our philosophy? If it’s not easy to use or implement, we’re not doing it right. Watching our clients succeed is why we do this every day. Our culture? We are one team. We’re proud of our diversity and believe that we deliver a better product because of it. We’ve adopted a growth mindset approach that’s about learning by doing! For information about our company go to and check out our social pages by searching for Azul Arc (you’ll see more team pictures and what our cool new office looks like). Check out our business collaboration digital platform that is changing the way companies communicate – Arc is an award-winning digital design and development company with a soft spot for good food and good people. We’ve been in the business of generating excellent products and loyal clients since 2005. We build technologies that build businesses! \r\n\r\nOur team combines creative, UI and strategy expertise in Atlanta with programming development in Mumbai to give our clients the perfect technology solution. Over the past decade, we’ve expanded our small team to a group of over 50 multidisciplinary experts.\r\n\r\nOur specialty? Customer-facing applications. Whether it’s a custom web application, mobile app or a website, we’re passionate about using technology to simplify the connection with users.\r\n\r\nOur philosophy? If it’s not easy to use or implement, we’re not doing it right. Watching our clients succeed is why we do this every day.\r\n\r\nOur culture? We are one team. We’re proud of our diversity and believe that we deliver a better product because of it. We’ve adopted a growth mindset approach that’s about learning by doing! \r\n\r\nFor information about our company go to and check out our social pages by searching for Azul Arc (you’ll see more team pictures and what our cool new office looks like). \r\n\r\nCheck out our business collaboration digital platform that is changing the way companies communicate –

Job Description Pest Control Technician - Sentricon Arrow Exterminators is looking to hire a full-time Pest Control Technician - Sentricon to provide uncompromised service to our residential or commercial pest control customers through proper installation, inspection, monitoring, and maintenance of Sentricon termite bait station systems. This is a production-based position that leads the industry in potential earnings. Our Technicians enjoy a company vehicle and other benefits including: • generous time off,, • 11 paid holidays,, • 401(k) with company match, Roth IRA,, • medical, dental and vision insurance,, • high deductible HSA,, • telemedicine,, • disability, cancer, and accident insurance., • health & wellness suite, • company-paid + additional, optional, life insurance. A DAY IN THE LIFE AS A PEST CONTROL TECHNICIAN - SENTRICON As a Pest Control Technician - Sentricon, you are excited to start your route each day. Not only will you be recognized as a hero to our customers as you save them from harmful intruders, but you will also create lifelong client relationships. You will service and inspect customer Sentricon termite bait stations, find installed stations with locator device, inspect and record bait station condition and active or previous termite activity, repair or replace damaged or missing components, and document service findings and provide report to the customer. Your calm, helpful demeanor puts our customers at ease as you devise and describe a personalized solution. Each day is an opportunity to demonstrate your professionalism and drive for excellence. You collect service payments from customers and are always patient and more than happy to answer questions. You always take pride in your work and keep your equipment and vehicle in proper operating condition. As the friendly neighborhood Pest Control Technician, helping people is your job! ABOUT OUR FAMILY OF BRANDS We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. QUALIFICATIONS • High school diploma or equivalent, • Possess a valid Driver's License, • Ability to pass and maintain any state regulatory agency required licensing/certification exams, • Ability to work at least 40 hours per week, • No experience necessary! We will train the right person. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees. Job Posted by ApplicantPro

Job Description We’re Hiring! Human Resources Assistant Intern Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: Responsibilities include but are not limited to the following: • Prepares new hire personnel file folders and announcements., • Scans and saves forms, documents, reports, new hire files, candidate packages, resumes, benefits, and other related information to the human resources data system., • Assists with searching for candidates for open jobs., • Assists with marketing development projects and tasks., • Assists with the auditing of human resources records, information, reports, forms, documents, etc., • Maintains and protects the confidentiality of all bank, associates, candidates, and Human Resources-related information; informs the manager immediately of all important information, challenges, problems, concerns, and issues that he or she experiences or gains knowledge of., • Creates, sorts, retains, files, and maintains personnel files, documents, records, and other Human Resources files and records; purges and stores files, documents, records, and information; retains files as well as other records, policies and procedures related to human resources department and ensures records and files are maintained in compliance with the Bank and Human Resources Department procedures, policies, guidelines, and practices, Federal, State, and local laws, government regulations, and retention requirements., • Proofreads all correspondences, reports, e-mails, and other communication and documentation for appropriate content, tone, accuracy, quality, grammatical and spelling errors before it is submitted to the manager for review; assists with the proofreading process of various correspondence (memos, letters, reports, etc.) and other communications prepared by other Human Resources associates., • Performs special projects and assignments; assists with the administration of various Human Resources programs and policies; and assists with scheduling and coordinating department meetings; and takes notes and prepares meetings minutes and reports., • Recommends new methods, approaches, changes, suggestions, and ideas to aid the efficiency and productivity level of the department and services provided; participates in the development of department goals, objectives, strategic plans, programs, and systems., • Assists with setting up HR-related events., • Assists with covering front office/desk., • Assists with maintaining Executive kitchenette., • Assists with the office/department organization project(s)., • Obtains mail, sorts, scans, and forwards all mail received for the department daily., • Assists with answering telephone calls and greeting customers., • Performs/completes all assigned training requirements., • Reports to work on time, adheres to work schedule, and follows bank policies and procedures., • Maintain confidentiality and handle confidential information., • Maintains a professional image and behavior., • Obtains an understanding of general HR functions., • Must be actively pursuing a bachelor's in human resources management, • Digital and technology-savvy, creative, and proficient in using advanced Microsoft Office (Excel, Word, PowerPoint, etc.) ADP Workforce Now HR System, multi-media, other office digital devices, and equipment, with the ability to implement innovative solutions., • Excellent analytical, technical, problem resolution, attention to detail, project management, innovation, logic, and critical thinking, research, and negotiation skills., • Ability to work in a fast-paced, high-performance, and changing environment; able to adapt to change., • Ambitious with a strong work ethic and high integrity, positive behavior, ability to work independently and as a team in a collaborative environment; detail-oriented with excellent time management and creative planning skills., • Exceptional interpersonal skills and must be able to demonstrate and maintain a cheerful composure, consistently demonstrate professional appearance, demeanor, and image, and always represent the CTB Brand., • Exceptional customer service and organization skills., • Excellent problem-solving, planning, clerical, and administrative skills; strong grammar and listening skills., • Displays positive behavior and work ethic., • Ability to maintain a professional image., • Ability to be a reliable team player., • Ability to display and maintain a “can-do” attitude., • Ability to establish a good working relationship with associates, customers, vendors, and service providers. Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job Description About Us: One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The hours are 11:0pm -7:00am, 4 days a week (32 hours per week). The duties entail the following: Accountability • Promptly and safely park and retrieve vehicles following company policies and procedures., • Maintain accurate records of parked vehicles and ensure keys are securely stored., • Greet guests warmly and professionally, establishing a positive first impression., • Effectively communicate parking procedures and fees to guests., • Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner., • Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family., • Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns., • Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations., • Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash., • Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately. To work at our company, you should possess the following experience and attributes: • High school diploma or GED., • Excellent communication and interpersonal skills., • Strong sense of accountability and responsibility., • Ability to work effectively in a team environment., • Exceptional customer service skills., • Reliable, friendly, and ability to create a lasting impression., • Physical ability to move quickly and lift heavy items (up to 50 lbs.), • Medical, dental, vision, life insurance coverage for full-time, eligible employees., • Flexible Spending Accounts for full-time, eligible employees, • 401k, • Vacation/Sick for full-time and part-time employees, • Holiday for full-time and part-time employees, • Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: describing the accommodation.

Job Description Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role Steer is seeking a skilled and dynamic Lead Engineer for Integrations to drive the engineering work behind the critical data integrations that power Steer and AutoOps. This is a hands-on role where you are expected to be the primary developer and deliver high-quality, production-ready code.You will own the full lifecycle of complex integrations, ensuring the seamless and reliable flow of customer, appointment, invoice, vehicle, and other core data between our platform and partner systems. Your work will directly maintain product stability, ensure high uptime, and enable new product growth. Location: 100% Remote (U.S.-based) | Hours: EST What You'll Do • Own the full integrations lifecycle from design through rollout, building a scalable, durable, and extensible integrations platform., • Lead technical conversations with 3rd party vendors, guiding the technical direction and advocating for Steer's needs., • Design and run regular sync processes between Steer/AutoOps and partner systems using resilient patterns., • Build clear patterns for new integrations and document flows, edge cases, data shapes, and change-management steps to enable other engineers., • Maintain and improve existing integrations, focusing on reliability, throughput, and operational stability., • Work closely with Product, Support, and Customer Success during incidents and partner updates, maintaining a bias for fast incident response.What You'll Bring, • 8+ years of engineering experience with a firm grasp of C#, ASP.NET Core, APIs, Entity Framework, or related technologies., • Experience with REST API's., • Experience working on Commercial / ISV software products., • Ability to lead technical discussions, set direction, and coach other engineers., • Experience leading discussions with partners and 3rd party vendors., • Experience building and maintaining Windows Services, especially for on-premise systems., • Experience with message queues, background workers, scheduled jobs, and batch pipelines., • Deep experience building integrations using APIs, webhooks, queuing, and polling strategies., • Clear understanding of resilient distributed systems and failure patterns., • Experience working with authentication models used by older systems (API keys, token rotation, basic auth)., • Current integrations remain stable, fast, and monitored., • New integrations launch faster using shared patterns and reusable components., • Breakages decrease, and incident resolution improves., • Integrations stop being a bottleneck for product development.Our Hiring Process, • Initial Screening - 30min (Lead Recruiter), • Hiring Manager Interview - 60min (Head of Product + Engineering), • Collaborator Interview - 60min (Principal Engineer), • Career Journey Interview - 60min (Director of People), • Reference ChecksWhat We Offer 100% remote work (U.S.-based) * 100% employer-paid medical insurance * Flexible PTO (minimum 15 days) * FSA and HSA options • Equity options Generous parental leave * 401(k) * Learning stipend * WFH equipment provided * Access to the latest technology * Collaborative, innovative culture * Opportunities for career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Job DescriptionDescription: Join our expanding team! Ameripipe Supply, Inc. is a leading distributor of pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on. At the heart of everything we do is our people. From the shop floor and counter to the job site and field, our team’s expertise, commitment, and problem-solving mindset set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency. Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success. Venturi Supply Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on. At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency. Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success. Role Overview The Fabrication Associate is responsible for creating finished products based on drawings and material cut lists provided by the Manufacturing Project Manager. Responsibilities • Tacks material together and checks that layout is correct based on drawing and then finish welds material to create finished product., • Knowledge of reading and interpreting blueprints and sketches and to follow instructions given both verbally and in written form., • Able to read a tape measure and gauges, type of materials according to specifications., • Perform high mathematic shop math, convert decimals to factional equivalents and fractions to decimal equivalents., • Layout, measure and mark dimensions and reference lines on materials., • Sets up and operating fabricating machines and knowledge of air/hand tools., • Inspects parts for accuracy and produces quality products consistently., • Additional project as assigned by supervisor., • Performs additional duties as assigned or required.Requirements:, • Education GED - High School Diploma., • Technical knowledge of machinery, tools, gauging and fabrication., • Role requires 1 year of fabrication experience., • Computer literate; Proficient with MS Office 365., • Strong organizational skills, attention to detail, ability to solve problems., • Ability to effectively communicate [written and verbal]., • Proven experience with quality control analysis., • Basic knowledge of math and geometry., • Thrives in a collaborative team environment., • Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach., • Physical requirements: sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling. We're dedicated to our employees' and their families' health and well-being. • Two medical plans, including HSA-qualified, with virtual care., • Dental and vision coverage, including kids' orthodontia., • HRA reimbursement eligibility., • Enjoy 10 paid holidays and accrue PTO from your first day., • Access a robust Employee Assistance Program (EAP) with 24/7 support for you and your family., • Join a team that values integrity and innovation., • Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.

Your potential has a place here with TTEC’s award-winning employment experience. As a Specialist – Workforce Management – Real Time working onsite in Nashville, TN, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Have a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients’ needs. You’ll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program. You’ll report to the Workforce Manager. You’ll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations. During a Typical Day, You’ll Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information Forecast staffing and recommend headcounts on a day-to-day, short-term basis Bring your time management and organizational skills to manage multiple, complex, on‐going tasks What You Bring to the Role 6 months or more data analysis experience High school diploma or equivalent Solution-oriented mindset Understanding, interpreting, and manipulating data for reporting Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Use if US based role: Visit for more information. Use if Non US based role: Visit for more informationAbout TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #Li-Onsite

Job Description Fluxx is seeking a highly motivated individual to join the Customer Success team. As a Customer Success Manager, you will own a defined book of Mid-Market and Enterprise customers, while also contributing to the success and renewal coverage of our broader small-to-midmarket customer base through ad hoc support and shared renewal efforts. You will serve as a trusted advisor, guiding customers to measurable outcomes, driving adoption of the Fluxx platform, and ensuring long-term retention and growth. Our Customer Success Team is responsible for managing our customer relationships to ensure mutual benefit. Our role is to work closely with our customers throughout the customer lifecycle to help them maximize their investment in our software and get the most out of the platform. To do this well, the Customer Success Manager (CSM) will be comfortable communicating across various levels of the customer's organization, backed by an understanding of their business objectives, key priorities, and application usage. As a trusted advisor and coach, the CSM partners with customers to apply Fluxx's solutions in support of their strategic business goals, proactively identifying opportunities for growth and expanded value. The CSM will help lead and execute internal initiatives that evolve Customer Success processes and systems, leveraging our Customer CRM (Planhat), data analytics, survey insights, and cross-functional projects to scale impact and improve customer outcomes. This is a full-time, exempt, remote position that reports to the Sr. Director, Customer Success. Candidates must be located in the United States. We are not hiring consultants/ contractors for this role. About Fluxx: At Fluxx our mission is to be the leading collaborative grantmaking platform in our global communities. We believe in building technology that drives positive impact in our world. Our platform helps foundations and agencies streamline the grantmaking process, making it easier to get funding to those who need it to support their mission. We are driven to facilitate change through solutions that automate grantmaking for organizations worldwide. Over the past decade, Fluxx has built a diverse and engaged community of 450+ Grantmakers who work with over 150,000 foundations, government agencies and nonprofits worldwide. Through Fluxx, they have issued over $15B in grants in the past year alone." How you will make an impact/What you will do: • Owns a portfolio of Mid-Market and Enterprise customers, including high-value and complex accounts, • Develop and execute strategic success plans aligned to customer goals, risk signals, and growth opportunities, • Serve as a trusted advisor to executive and operational stakeholders within customer organizations, • Lead renewal strategy and execution, including pricing conversations and contract alignment, • Proactively identify and drive upsell and cross-sell opportunities in partnership with Sales and Account Management, • Leverage technology and automation with a one-to-many approach in managing customers, • Anticipate customer needs and risks by analyzing usage data, sentiment, and engagement trends, • Lead proactive interventions to mitigate churn and improve customer health, • Deliver executive-level health checks, business reviews, and outcome-based conversations, • Manage and resolve high-stakes or escalated customer situations with confidence and empathy, • Lead executive-level business reviews by developing compelling, data-driven materials; collaborating cross-functionally on content and deliverables; tailoring messaging to key customer personas; and clearly articulating the value and impact of the Fluxx platform to stakeholders at all levels., • Act as a primary customer advocate internally, influencing Product, Support, Engineering, Integrations, and Marketing, • Collaborate cross-functionally to resolve complex issues and improve the end-to-end customer experience, • Contribute to process improvements, playbooks/workflows, and best practices that scale customer success efforts, • Coach and mentor Associate and peer CSMs through modeling best practices and sharing expertise, • Demonstrate advanced proficiency in tools such as Salesforce, Planhat, and other CS technologies, • Use data to inform strategy, prioritize accounts, and communicate customer insights effectively, • Support customer enablement through tailored guidance, training sessions, and strategic recommendations, • Identify and facilitate opportunities for Advanced Services, professional services, and training by partnering with customers and internal teams to ensure timely alignment, delivery readiness, and measurable outcomes. What you bring to the team/ About you: • 5+ years of experience in Customer Success, Account Management, or a related customer-facing role, • Proven success in managing complex customer relationships and driving the full renewal lifecycle, along with expansion, • Deep understanding of customer success methodologies, lifecycle management, and value realization, • Strong technical aptitude, with experience working in complex SaaS platforms; experience in the grants management space or with Grants Management Systems (GMS) is preferred., • Strong executive presence with the ability to influence and build trust at all levels, • Excellent written and verbal communication skills, • High degree of autonomy, accountability, and strategic thinking, • Ability to lead through ambiguity and drive outcomes in a fast-paced SaaS environment, • Knowledge of the Fluxx platform, including its backend structure and configuration capabilities a plus, • Experience with Planhat, Salesforce, or similar CS platforms Fluxx is committed to fair, transparent, and equitable compensation practices. We use a market-based approach that considers the cost of labor by geographic region, along with company size and industry benchmarks. This role is categorized into three compensation tiers based on location, with the following expected annual on-target earnings (base salary + commission): Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role. The range listed reflects the expectations outlined in this job description. The final salary and commission package will be determined based on, but not limited to: (a) the candidate's location, (b) individual skills and qualifications, and (c) relevant experience. Benefits: Fluxx offers the following benefits for the position subject to applicable eligibility requirements: Medical, dental, and vision insurance; Flexible time off; Paid sick leave; 12 weeks of fully-paid parental leave; Annual learning and development stipend; Internet stipend; One-time home office set-up stipend; 401(k) retirement plan with company match. This position is also eligible for incentive stock options, subject to the terms of Fluxx's applicable stock plans. More About Fluxx: We are a people-first and inclusive workplace committed to continuous learning. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Job DescriptionJoin the BOLD Integrated Payments team inside of VersiTech and let's lead the way together! Go above and beyond at a company that sets the standard for customer-first service. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from assisting with their payment processing systems to helping them maintain their POS equipment. You will grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Company Overview At VersiTech, we transcend the traditional boundaries of a tech company. We’re innovators at heart, problem-solvers in action, and growth partners in spirit. Our legacy is a commitment to forward-thinking and customer centric solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear — technology should not just be advanced but also accessible and user-friendly. We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way. VersiTech’s two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit-to-stand customer experience for restaurants, bars, nightclubs and others in the hospitality space. Who We Are We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations. We strive to live our values every day and, in every way, and are looking for others who feel the same way: • We are ALL IN: committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our partners, our vendors, our communities., • We are HUMAN: grounded in accountability, genuineness, and the strength of our relationships and different perspectives. In this role, you’ll be assisting customers with account and product inquiries via phone, as well as performing account maintenance for payment processing via email. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured environment. Call volume can range on average from 20 – 50 calls a day, with email volumes ranging from 70-90 a day. Applicants will require a winning attitude, team player mindset and demonstrated success in customer service. If you possess the below experience, skills and share our values of providing remarkable experience for customers, then we look forward to receiving your application and speaking with you soon. Daily Responsibilities: • Provide extraordinary customer care by responding to questions raised via phone & email concerning payment accounts in a fast paced, structured customer care environment., • Ability to support multiple servicing across payment processing products., • Support Customer First philosophy by ensuring professional handling of customer requests., • Supporting Customers with maintenance, transactions, and funds related inquiries., • Troubleshoot customer problems and determine how to resolve those problems., • Customer service experience (two years +) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication., • Proven success in a customer service environment (two years +)., • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment., • Ability to navigate multiple servicing platforms including Salesforce, Slack, G-Suite., • Proven ability to manage change and continuous learning., • Financial servicing and payment processing industry experience., • Salesforce or similar CRM experience. This is an hourly non-exempt position with a pay range between $22/$24 per hour. The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive base salaries, • 401(k) program with available company match, • Variety of medical, dental, and vision insurance plans to choose from with a substantial employer monthly contribution to the premiums, • Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!, • FSA/HSA availability, • Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program, • Career development and training opportunities VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Employment eligibility in the U.S. is required as VersiTech, LLC will not pursue visa sponsorship for this position. Powered by JazzHR 4Z7JA9uVbD

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job Description Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. This is a remote position so you must have good quality internet. You will be developing a personal relationship with our callers so you must have strong people skills. Primary Duties and Responsibilities: • Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services, • Consistently gains customer commitment throughout the referral process, • Develops and maintains positive relationships with key referral sources, • Act as a liaison between service providers and the customer, • Draft communications to prospective customers (text), • Accurately refer clients to the appropriate provider organization, • Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners Job Qualifications and Requirements: • Fluent in both English and Spanish, • A minimum of 2 years' proven sales experience preferred, • Preferred experience in customer service, call centers, sales, • Experience in developing text and all strategies, • Excellent speaking, written, and verbal communication skills., • Ability to establish and develop relationships with leads, • Ability to clearly communicate with customers through phone call and email, • Results driven - documented success in exceeding goals or objectives., • High School Diploma required, • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled, • Job Type: part time (full time available after trial period) Schedule: • Monday to Friday, • Working Remotely

Job Description Mack Ins Agency is a reputable insurance agency dedicated to providing exceptional service and comprehensive insurance solutions to our clients. Our agency prides itself on fostering a warm, supportive, and integrity-driven culture. We value building strong relationships with our clients and our team members, and we strive to create an environment where everyone feels valued and motivated to achieve their best. We are seeking a personable and enthusiastic Insurance Administrative & Customer Service Representative to join our team. This role primarily involves servicing clients while also having the ability to ask for the sale when appropriate. Integrity and a great personality are essential for success in this position. The base pay ranges from $20 to $22 per hour, dependent on experience. If you have a great personality, strong integrity, and are passionate about helping clients with their insurance needs, we want to hear from you! Apply today to join Mack Ins Agency and become a part of our dedicated and supportive team. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Evenings Off Bonus Opportunities Work-Life Balance Weekends Off Holidays Off Advancement Opportunities Performance Bonuses Professional Work Environment Equipment Provided Personal Workspace Monday - Friday (9am - 5pm) Work Schedule Responsibilities • Provide exceptional customer service and support to clients and prospects., • Generate insurance quotes to help clients understand their options, • Set and achieve sales targets within specified timeframes., • Provide comprehensive insurance education and guidance., • Makes timely follow-up communication with clients to address inquiries and concerns., • Process insurance policy payments accurately and efficiently., • Must be willing to obtain or already have a Property & Casualty license., • Prior Experience working in an independent insurance agency is required., • Meticulous attention to detail in all tasks and responsibilities., • Skilled in prioritizing tasks based on urgency and importance., • Proactive and motivated individual who takes initiative without constant supervision., • Driven by achieving personal and professional goals., • Clear and effective communication skills, both written and verbal., • Demonstrates professionalism and respect in all interactions within the office environment.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Atlanta, GA and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance, • Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Ryan King - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote – work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote – work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We have both part time and full time positions available. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: ● High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed ● Dedicated home office space, which is free from distraction and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you ● A personal desktop computer running Windows 10 or higher, with 8 GB of RAM (Windows 11 must have a Core i3 processor, or better; Windows 10 must have Dual Core Processor 2.0 GHz, or better). Laptops are not eligible for the work-at-home agent program ● A 19″ flat panel monitor (minimum), multiple displays recommended and preferred ● A webcam, for training, compliance and collaboration purposes ● A wired network connection (wireless is not permitted) ● An approved-brand USB headset for VOIP ● A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionWho We Are: FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market. At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom. Are you ready to make your mark?Duties and Responsibilities • Track all freight in transit to ensure on-time delivery in your territory, • Input tracking updates into the Transportation Management System from pickup to successful delivery, • Independently coordinate available carriers with customer freight, • Develop and maintain strong relationships with carriers while expanding your carrier base through sourcing, • Negotiate and quote rates with carriers in a cost-effective manner that benefits all parties, • Keep up to date in seasonal market trends, • Utilize software tools to negotiate and log market rates, • Communicate with carriers and internal departments, with a sense of urgency, coordinate pickup times, deliveries, updates, and resolve any issues, • Create carrier leads through both warm and cold callsExperience and Qualifications, • High School Diploma Required, • Bachelor's degree or equivalent experience highly preferred, • Minimum 1-year sales experience preferred, • Experience conducting business over the phone highly preferredKnowledge and Skills, • Superb verbal and written communication, strong phone presence, • Proven ability to work independently and be a team player in a fast-paced environment, • Possess the "Hungry" and "Hunter" mentality, • Ability to problem-solve and handle high-stress environment while hitting KPI’s, • Strong people skills including ability to build relationships with carriers, • Determination and tenaciousness with strong work ethic, self-motivation, and sales driveBenefits and Perks, • Paid Industry Training followed by immediate commission earning opportunity, • Comprehensive Benefits Packet (Medical, Vision, Dental), • Company Provided Life Insurance + Optional Additional Policy, • 401(k) with Company Match or Gradifi Student Loan Repayment Assistance, • Employee Assistance Program (EAP), • Health and Wellness Program, • Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary, • Free Onsite Parking

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Employee discounts, • 401(k), • Bonus based on performance, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As account representative for Kimberly Prusakowski State Farm Insurance Agency, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experienced State Farm Team Member with established success in the role - a minimum of 2 years experience preferred but will consider less experience, • Prefer Sales Team Member with a desire to become a State farm Agent and to participate in the Aspirant Program but not required, • Experience in managing customer relationships preferred., • Interest in marketing products and services based on customer needs., • Communication skills - written, verbal, and listening., • Dedicated to customer service., • Able to anticipate customer needs., • Able to effectively relate to a customer.

Job DescriptionCompany Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description Overview: We’re looking for an experienced, relationship-driven Customer Success Manager (CSM) who is passionate about helping Secondary educational institutions realize the full value of their investment in our solutions. The ideal candidate thrives at the intersection of customer partnership and commercial impact—someone who builds trusted relationships, drives adoption, and proactively identifies opportunities for growth through renewals, upsells, and cross-sell referrals. Key Responsibilities: * Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts. * Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews. * Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership. * Act as the customer’s voice: Represent customer feedback internally to Product, Marketing, and Sales teams to inform roadmap and go-to-market strategies. * Collaborate to win: Partner closely with Account Executives, Solutions Consultants, and Marketing to deliver a seamless customer experience from onboarding through renewal. * Monitor health and engagement: Leverage customer insights, usage data, and satisfaction metrics to proactively address risks and ensure long-term success. • Champion customer advocacy: Identify and nurture advocates who can participate in case studies, references, and peer community events.Qualifications Qualifications: * 5+ years of experience in Customer Success, Account Management, or a similar client-facing role within SaaS or EdTech. * Proven track record of meeting or exceeding renewal, upsell, and customer satisfaction targets. * Strong ability to build and maintain executive-level relationships within K12 education institutions. * Deep understanding of the education technology landscape and the unique challenges of teaching, learning, and academic integrity. * Excellent communication, presentation, and storytelling skills—able to articulate value and outcomes clearly to diverse audiences. * Highly organized, data-driven, and adept at managing a portfolio of accounts with discipline and empathy. * Proficiency with CRM and Customer Success tools (e.g., Salesforce, Gainsight, Totango, etc.). * A collaborative teammate with a growth mindset, resilience, and a passion for education. Success Metrics: * Achieves or exceeds renewal and upsell targets. * Drives adoption and demonstrable customer outcomes. * Expands relationships across institutional stakeholders. * Maintains high customer health and satisfaction scores (NPS/CSAT). * Generates qualified cross-sell referrals in partnership with Sales. * Builds advocates who amplify the customer story within the education community. * Do you have more than 5 years of experience as a Customer Success Manager? * Do you have experience working at an Edtech/Saas organization as a CSM? * Do you have experience partnering with accounts in Secondary education? Additional Information The expected annual base salary range for this position is: $77,000/year to $129,500/year. This position is commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Remote First Culture, • Health Care Coverage, • Education Reimbursement*Competitive Paid Time Off, • Self-Care Days, • National Holidays, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time Off, • Charitable Contribution Match, • Monthly Wellness or Home Office Reimbursement, • Access to Employee Assistance Program (mental health platform), • Parental Leave Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

Job DescriptionFinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most As a Customer Success Manager II, you will fill the critical role of serving as the face of FinQuery with respect to your assigned customers, ensuring the highest level of customer satisfaction in the industry by proactively building trusting relationships with, and understanding the needs and pain points of, each of your customers. You will be responsible for maximizing customer satisfaction rates, driving expansion by identifying customers’ needs for additional products and services, and managing renewals. In this role you will promote adoption, engagement and advocacy, enhancing FinQuery’s reputation and brand recognition. By proactively understanding and educating the product team about your customers’ needs, you will meaningfully contribute to the development of FinQuery’s product roadmap. The Customer Success Manager II has excellent verbal and written communication skills with the ability to lead meetings and host webinars. Reports to Customer Success Leader and/or Team LeadHow You Will Make an Impact • Client Onboarding: Work with sales and implementation teams to ensure a smooth transition from the presale state to the post-sale customer success stage. Expectations include, but are not limited to, joining kick-off calls, keeping up to date with the progress of the implementation, and scheduling a graduation call, • Relationship Management: Develop and maintain customer relationships, acting as the primary point of contact throughout the customer lifecycle, • Proactive Communication and Documentation: Conduct regular proactive calls and account review meetings; utilizing CRM to maintain an accurate record of discussion and action items, • Customer Retention: Monitor health metrics such as NPS and churn scores, and take corrective action and loop in leadership, when necessary, to mitigate churn risk, • Revenue Growth: Identify upsell and cross sell opportunities to increase customer usage and product adoption, ensuring positive net revenue retention (NRR), • Contract Negotiation and Renewals: Own customer renewal cycles end to end, working directly with internal stakeholders as needed, to ensure customer satisfaction during the renewal process while adhering to contractual and department requirements for initiating renewal discussions and ensuring all departmental guidelines for providing pricing and any other requirements are followed, • Customer Outcomes: Work with the customer, in partnership with management, to build Customer Success Plans, establishing critical goals, desired business outcomes, or other key performance indicators and aid the customer in achieving long and short-term goals, • De-escalation: Manage customer complaints, and utilize internal resources where appropriate, to resolve issues with a sense of urgency and in a timely manner, • Customer Feedback: Represent the voice of the customer to inform product roadmaps by collecting, analyzing, and disseminating customer feedback and product requirements to system improvements, • Data Analysis: Utilize customer data and metrics to make informed decisions and provide actionable insights back to the customer, • Advocate Identification: Identify opportunities for customers to become advocates, such as testimonials and case studies, • Conduct all business in accordance with FinQuery policies and procedures, • All other duties as assigned.The Expertise You'll Bring, • 3-4 years customer success or account management experience in SaaS or software company, • Experience in creating success plans and utilizing data to identify the health of a customer, • 4-year degree or equivalent experience, • Good communication skills, both written and verbal, • Must have strong organizational skills and be detail oriented, • Demonstrated ability to build and maintain relationships with customers, • Strong analytical and goal oriented mindset, • Emerging ability to recognize upsell and expansion opportunities when speaking to customers, • Exposure to contract negotiations and renewal discussions with customers

Job DescriptionWho We Are Porter Logistics is a fast-growing third-party logistics (3PL) provider redefining modern warehousing and fulfillment. Headquartered in Atlanta, we’ve grown over the past decade from a two-person operation in a 10,000-square-foot warehouse to an organization supporting more than 1 million square feet across multiple Georgia facilities. We partner with high-expectation customers who depend on accuracy, transparency, and operational excellence. Our success is driven by disciplined execution, a strong commitment to safety and quality, and teams that take ownership of their work. At Porter, you’ll find a hands-on, fast-paced environment where teamwork, integrity, consistency, and accountability are central to how we operate—and where high performers have the opportunity to grow as the company scales. How You'll Contribute to our Operation As a Customer Success Representative (CSR), you play a critical role at the intersection of client experience and warehouse execution. You are the primary liaison between our customers and our operations team, ensuring orders are executed accurately, issues are resolved proactively, and communication is clear and timely. This role also supports key shipping clerk functions, making it a vital bridge between client communication and outbound warehouse activity. You’ll coordinate daily warehouse workflows for assigned clients—entering and managing orders in our Warehouse Management System (WMS), preparing shipping documentation, closing completed orders, and ensuring accurate billing. This is a full-time, onsite role in an operations-driven environment and is ideal for someone who thrives on ownership, precision, and fast-paced problem solving. What You'll Do • Serve as the primary point of contact for assigned client accounts, • Process daily inbound and outbound orders and accurately enter data into the WMS, • Communicate order details, changes, priorities, and special instructions to warehouse teams, • Identify, investigate, and help resolve order discrepancies, inventory issues, and fulfillment challenges, • Proactively escalate issues to protect client satisfaction and service levels, • Close completed orders in the WMS and ensure accurate client billing, • Strong verbal and written communication skills, • Exceptional attention to detail and organizational ability, • Ability to multitask and prioritize in a fast-paced, operations-focused environment, • Previous experience in customer service, administrative support, or operations coordination, • Proficiency with Microsoft Office (Excel, Outlook, Word), • Team-oriented mindset with a strong sense of ownership and accountabilityStrongly Preferred, • Experience working within a Warehouse Management System (WMS), • Background in logistics, warehousing, supply chain, fulfillment, or transportation, • High-impact role: Your work directly affects client satisfaction and daily warehouse execution, • Growth opportunity: Clear pathways into senior CSR, account-focused, or operations-focused roles as the company scales, • Fast-paced, hands-on environment: No two days are the same MSAcHq45gQ

Job Description Senior Customer Success Manager – Enterprise & Commercial Accounts Location: Remote Team: Customer Success Type: Full-Time About Happy Returns, a UPS Company Happy Returns is transforming the e-commerce returns experience by combining software, logistics intelligence, and our national network of Return Bars®. As part of UPS, we empower retailers and shoppers with fast, frictionless, and sustainable returns at scale. As a Senior Customer Success Manager, you’ll support our largest enterprise and commercial retail partners—guiding strategy, optimizing performance, and collaborating closely with UPS teams to deliver an exceptional post-purchase experience. Position Summary The Senior Customer Success Manager (Sr. CSM) is a strategic, relationship-centered leader responsible for the success, retention, and growth of Happy Returns’ Enterprise merchants. You will: • Serve as the primary strategic advisor and main point of contact for enterprise and commercial accounts., • Drive adoption, operational excellence, and measurable value for your merchants., • Collaborate cross-functionally with UPS, Sales, Product, Engineering, Operations, and Support. Key Responsibilities Enterprise Account Management & Strategic Partnership • Own a portfolio of enterprise and commercial merchants across multiple retail categories., • Develop and maintain executive-level relationships to drive strategic alignment and long-term value., • Optimize merchant performance through data-driven insights into return behavior, operational efficiency, and shopper experience., • Identify expansion opportunities (e.g., Return Bars®, policy optimization, operational enhancements) and collaborate with Sales to drive growth., • Own complex merchant escalations related to:, • Warehouse and operational workflows, • Technical configurations, • Transport and logistics handoffs, • Return Bar performance, • Diagnose operational challenges and coordinate solutions with Product, Engineering, Operations, and Support teams., • Work closely with UPS Account Executives and Operations to deliver unified merchant strategies., • Align on transportation, logistics optimization, and merchant-specific initiatives across UPS and Happy Returns., • Guide merchants through best practices for return policy setup, system configuration, and logistics planning., • Help translate operational processes and product functionality into clear merchant guidance. Experience & Skills • 5–7+ years in Customer Success, Enterprise Account Management, or Client Services—preferably in e-commerce, logistics, transportation, or SaaS., • Demonstrated success managing large enterprise portfolios with several stakeholders and complex operational requirements., • Strong analytical skills and ability to present insights to senior merchant leaders., • Skilled in navigating dynamic environments, influencing cross-functional teams, and driving measurable outcomes., • Excellent written and verbal communication skills, with comfort presenting to executive audiences., • Experience with UPS, carrier logistics, 3PL operations, warehouse systems (WMS), retail operations, or similar environments., • Bachelor’s degree or equivalent experience.

Job Description About Us: We are a thriving, family-owned business with a rich history spanning nearly three decades. Our journey began with the determination of a young immigrant woman who, driven by the desire to support her family, embarked on a path of unwavering dedication. She worked tirelessly, even during pregnancy, and donned various entrepreneurial hats to lay the foundation of our success. In contrast to corporate giants, we hold a special place for personal relationships, emphasizing trust, loyalty, and a strong sense of ownership in all our endeavors. With the founder's continued active involvement, we are now transitioning to the capable hands of the second generation, extending our family further. Read on to see if you could be the next valued member of our close-knit family. What We're Looking For — Do You Fit the Bill? OUR MUST HAVES: • Leadership Expertise: Have you successfully led teams towards achieving excellence?, • Initiative Taker: Is taking the initiative ingrained in your DNA?, • Positive and Proactive: Are you communicative, honest, positive, and warm in your approach?, • Lifelong Learner: If you don't know how to do something, do you proactively research and learn?, • Problem-Solving Pro: Do you relish identifying gaps and devising creative solutions? STRONGLY PREFER (But not a deal-breaker): Team Management Experience Hospitality Background (restaurants or hotels) Sales Skills and Experience (a significant advantage) Bilingual (Chinese and/or Spanish) Responsibilities: • Increase sales, • Maintain profit, • Contain customer complaints, • Manage customer issues and assist Operations Manager with scheduling/operational needs, • Perform basic cashier functions and loading products into customer vehicles, • Develop and maintain extensive product knowledge while leading and/or delegating product training within the store location, • Manage the internal CRM system, • Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business retail sales environment and lead operations in absence of the Operations Manager, • Lead a team of 2 – 5 members, • Conduct B2B customer service / sales with a focus on building and developing relationship with our customer base If this aligns with your skills and aspirations, we invite you to submit your resume or any other relevant links. With your consent, we'll schedule a phone conversation to explore the exciting opportunities ahead! We eagerly await your application!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement Join PV Heating, Cooling & Plumbing as a Customer Service Representative with a clear path to earning over $52K annually! Youll deliver top-notch customer support, manage Service Titan accounts, and coordinate HVAC and plumbing appointments to ensure a seamless experience for every homeowner. The ideal candidate has previous HVAC or plumbing CSR experience, excellent communication skills, and thrives in a fast-paced, team-driven environment. Theyre highly organized, detail-oriented, and eager to grow with a company committed to innovation, training, and outstanding customer care. Position Overview Pay: Clear Path to $52K+ Annually! Hours: Full-Time, 12pm - 8pm Starting In-Office, (remote eligible based on performance) Benefits: Hourly, Plus Commission Pay Paid Time Off Paid Holidays 401(k) Retirement Plan with Company Match Health Insurance Dental Insurance Life Insurance Vision Insurance Short- and Long-Term Disability Insurance Position Requirements: To succeed in this role, you must have: Previous HVAC / Plumbing CSR Experience (Required) Excellent communication skills, including active listening Service-oriented and able to resolve customer grievances Proficient computer skills with the ability to learn new software Must be highly organized with good attention to detail and follow-through Ability to perform multiple tasks in a fast-paced environment Geographical knowledge of service area/or map-reading skills Team player working in a team environment High school diploma or equivalent Position Responsibilities: As a CSR, you'll provide exceptional service so customers wont have to worry about their HVAC and plumbing again. Your expertise will encompass: Interacting with customers in a positive manner via telephone and email to provide support and information on products or services. Executing a minimum of 100 outbound calls per day. Properly creating and managing all customer service agreements in Service Titan. Scheduling customer appointments such as: consultations, service calls, assessments, maintenance visits, etc. Completing all Tasks created in Service Titan on a daily basis. Assisting with back-office administrative tasks such as: dispatching, calling customers to schedule routine tune-ups, assisting with inside sales, and collecting payments from customers. Fielding customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensuring that appropriate actions are taken to resolve customers problems and concerns. Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Communicating effectively with customers, vendors, technicians, sales staff, and department personnel via telephone, email, and written correspondence to answer inquiries or to provide information. Performing the CSR I performance metrics. Performing other related duties as assigned. Company Overview: Culture: At PV Heating, Cooling & Plumbing, we work smart, deliver excellence, and have fun doing it. Our team takes pride in solving problems the right wayno shortcuts, just lasting solutions. If you thrive in a fast-paced, rewarding environment, youll fit right in. Focus Service: We go beyond fixing HVAC and plumbing issueswe create worry-free homes. By blending cutting-edge technology with deep building science expertise, we deliver comfort, efficiency, and reliability that exceed expectations. Every call and customer interaction is a chance to make a lasting impact. Learning Opportunities: Were a team thats always learning and growing. Through hands-on training, mentorship, and industry-leading certifications, we help every team member become the best in the business. If youre passionate about continuous improvement, youll thrive here. Standards: We hold ourselves to the highest standards because our customers deserve nothing less. Every interaction reflects our precision, professionalism, and integrity. If you take pride in doing things the right wayeven when no ones watchingyoull excel with us. Working Conditions: This role will start in our office, where you'll receive in-depth training and real-time support to help you excel in your position. As you gain experience and consistently meet key performance benchmarks, you'll have the opportunity to transition to a remote work setting. This approach ensures youre fully equipped for success while maintaining high performance. Once eligible, you'll enjoy the flexibility of working from home, allowing for improved work-life balance while continuing to grow and make a meaningful impact in your career. Premium Workplace: Were more than a companywere a supportive, growth-focused team. Youll enjoy opportunities to advance, great benefits like PTO and a 401(k) match, and even the chance to work remotely once youve proven your skills. Join us and build a career with a company that invests in your success. Disclaimer: By completing this form you give PV Heating, Cooling & Plumbing permission to contact you through email, phone, and text about current job openings.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Steve Paige - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionOnboarding Manager Location: Remote Team: Customer Success Type: Full-Time About Happy Returns Happy Returns is solving the #1 pain point of e-commerce: returns. As a UPS company, we provide a seamless and sustainable return experience through our software platform and network of Return Bars®. Our mission is to make returns beautiful for shoppers, retailers, and the planet. Position Summary The Onboarding Manager is a critical member of our post-sale team—responsible for guiding retail partners through the implementation and launch of Happy Returns' services. You’ll serve as the operational quarterback for each new merchant integration, ensuring that each brand launches successfully, on time, and with confidence in the return experience. This is a cross-functional role that collaborates closely with Sales, Engineering, Product, and Support teams—as well as with external stakeholders from brands, 3PLs, and return portal partners. Key Responsibilities • Merchant Implementation: Lead the end-to-end onboarding process for new brands, from contract signature through go-live., • Operational Discovery: Conduct onboarding discovery calls to understand warehouse workflows, return management systems (e.g., WMS/3PL), and brand preferences., • Workflow Configuration: Oversee setup of integrations and return rules, coordinating with Loop and internal teams for API, QR code, and portal configurations., • Training & Enablement: Deliver documentation and training to merchants on Happy Returns' platform, logistics flow, and post-launch support channels., • Go-Live Readiness: Coordinate and track testing, validate functionality, and monitor pilot returns to ensure a smooth merchant launch., • Issue Resolution: Own early-stage troubleshooting across systems, collaborating with technical support, engineering, and external partners if needed., • Cross-Team Alignment: Act as the voice of the merchant in cross-functional meetings, surfacing blockers and ensuring merchant-centric outcomes., • Process Improvement: Continuously refine onboarding playbooks, documentation, and best practices to improve speed and satisfaction.Requirements, • 3+ years experience in onboarding, implementation, project management, or merchant success—ideally within a tech-driven logistics, e-commerce, or SaaS environment, • Strong operational thinking and the ability to thrive in a fast-paced, evolving space, • Excellent written and verbal communication skills with a customer-first mindset, • Comfort navigating CRM (e.g., Salesforce), project tools (e.g., Smartsheet), and basic technical documentation, • Experience with 3PL coordination, warehouse tooling, or return logistics a strong plus, • Bachelor's degree or equivalent experienceBenefits & Culture, • Competitive salary with performance-based bonus potential, • Comprehensive benefits package: medical, dental, vision, and more, • Flexible PTO and holiday schedule, • A mission-driven, inclusive team committed to building sustainability into commerce

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs a Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these work streams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across work streams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support teams to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote – work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

Job Description Are you eager to serve members with top-notch member (customer) service? Then APPLY now! Seeking 2+ years' experience working in a financial institution performing teller and relationship banking type tasks - opening accounts, maintaining accounts, teller transactions, cross selling products & services to build and deepen relationships to grow the credit union. Title: Member Service Representative II Position Status – Full Time non-exempt (Hourly) Target starting pay information: $18.98 - $23.73 per hour The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Member Service Representative II (MSRII) proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, engaging members in dialogue to ensure timely processing of payment and transfer services, open new accounts, ensuring that product recommendations are aligned with member needs, and build positive relationships with members and peers. Depending on their assignment, the MSRII from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time. Essential Duties and Responsibilities: Other duties may be assigned. • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Provides service to members in a variety of settings including periodically being assigned to work at various APCU/CPCU locations due to long term absences, business needs, projects, or business continuity needs., • May serve as a lead teller, • Processes a variety of member transactions including, but not limited to, visa payments, transfers, loan payments, deposits, U.S. Savings bond transactions, cash advances, etc., • May occasionally be required to complete transactions on a teller line or process pending online memberships or share applications submitted through the credit unions digital channels., • Completes a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns., • Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can’t be resolved by yourself., • Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.)., • Completes the opening of new member accounts and assist existing members with changes and updates on their accounts; Sets up share/loan allocations for accounts., • Engages in needs-based dialogue with members to fully understand the member’s financial needs., • Recommends and positions credit union products and services that meet the member’s needs., • Based on member needs, makes referrals to internal partners for product delivery, • As required, completes outbound calls, and engages in member retention conversations., • As assigned, receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center., • Maintains up to date knowledge of all retail and account opening procedures; Follows all practices that have been put in place to mitigate fraudulent activity and unnecessary risks., • Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union., • May be assigned to reactivate inactive or dormant accounts, engage in outbound audio or video calls to welcome new members to the credit union and engage in needs-based dialogue to suggest products or services based on the member’s goals or segmentation., • As needed or required, maintain/balance branch vault, open or close branch, balance ATM, prepare and verify currency or coin orders/shipments, process night deposits, balance cash drawer., • Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position., • Other duties as assigned. Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • Requires a level of knowledge normally gained with a high school diploma or equivalent, • 2 years transactional work experience in banking, financial services, or a credit union, • 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: • An Associate’s degree in Business Management, Business Administration, or related field of study or 2 years of additional specific work experience in lieu of degree, • 2 years specific member facing work experience within a Credit Union, • Prior experience completing transactions in Symitar, and Meridian Link Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Job DescriptionSalary: Location: Atlanta, GA Office Attendance: 4 days per week minimum Who is Splitit Consumers want control of how they pay for things they want and need. Our vision is to help consumers responsibly leverage the credit theyve already earned in new and impactful ways. Splitit is the only payment platform that enables consumers to use their existing credit to split purchases into smaller payments to pay overtime with no interest, applications, credit check, or fees. That keeps more money in the hands of shoppers to use as they want. Our culture is an environment of innovation, inspiration, and open communication. We live by the following values: Unique Perspective. Unwavering Courage. Bold Determination. Deliver Impact. Our values make up the essence of who we are and how we make business decisions. They also shape the way we hire- so if you work with us, you will likely embody these too. Splitit operates globally and has offices in Atlanta and Tel Aviv. Our Atlanta based team works in the office 4 days per week, with the flexibility to work remotely one day per week. What Youll Do Were looking for a growth-minded Customer Growth Manager to help our merchants unlock the full potential of Splitits installment solutions. You wont just be managing accountsyoull be a strategic partner, driving adoption, usage, and measurable business outcomes. Reporting to the Head of Customer Growth and Engagement , youll have the opportunity to shape how clients grow with us and how Splitit grows with them. As a Customer Growth Manager you will: • Build trusted, executive-level relationships that inspire confidence and collaboration., • Accelerate product adoption and usage across merchant portfolios by identifying untapped opportunities and helping merchants realize immediate wins., • Partner with merchants to co-create growth strategies that drive revenue, conversion, and long-term retention., • Use data and insights to uncover patterns, recommend optimizations, and surface new use cases., • Deliver compelling presentations that influence senior stakeholders and highlight measurable impact., • Proactively anticipate merchant/customer needs, solving challenges before they surface and positioning Splitit as a strategic driver of growth., • Collaborate closely with Product, Marketing, and Sales to ensure customers voices are heard and translated into innovation., • Lead engaging training sessions and workshops that empower merchants/customers to get more value from Splitit., • Act as a thought partnerbringing fresh perspectives, market knowledge, and strategic guidance to every interaction. Your Qualifications • Bachelors degree in business administration, marketing, technology or related field, • 5+ years of successful experience in client success or account management in the Financial Technology or BNPL industry, • Fintech industry experience a must (card processing experience necessary), • Startup experience a plus, • Demonstrated expertise in utilizing advanced analytical platforms (e.g., Looker, Tableau) to extract actionable insights from complex data sets and drive data-informed decision-making in a client-facing environment, • Proven ability to leverage AI-powered tools for predictive analytics, proactive client outreach, and personalized customer experiences, • Highly self-motivated and results-oriented with a proven track record of taking initiative, working autonomously, and exceeding performance goals in a fast-paced environment, • Strong analytical and problem-solving skills, with the ability to quickly identify patterns, diagnose issues, and develop effective solutions Splitit is an equal opportunity employer, meaning all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We ensure that all individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job DescriptionDescription: Join the Buzz at ProForce! Seasonal Service Pro – Pest Control Hero! Location: Atlanta, GA Metro Job Type: Full-Time, Seasonal Pay: $19.00–$21.00/hr Schedule: Monday–Friday (with some Saturdays) – Seasonal hours vary! Make Homes Safer. Be a Pest-Fighting Pro. At ProForce Pest Control, we’re not just bug-busters - we’re home protectors. Our mission? Provide eco-friendly, people-first pest control with top-tier service that makes customers feel like VIPs. Now Hiring for the Upcoming Season As we prepare for our peak season, ProForce Pest Control is adding several Seasonal Service Professionals to our team. This role is ideal for individuals who enjoy hands-on work, customer interaction, and being part of a fast-moving, growth-oriented environment. Now we’re looking for seasonal warriors to join the front lines as Service Professionals - no experience required. If you’re hardworking, customer-focused, and ready to build a stable career with real growth potential, we’ll train you every step of the way. What You’ll Be Doing: Forget everything you think you know about pest control. This isn’t just spraying and walking away - this is hands-on problem-solving and five-star customer service. You'll be: • Inspecting homes and businesses for unwanted invaders (think ants, roaches, spiders - you name it)., • Crafting smart, safe treatment plans to keep pests out and peace of mind in., • Delivering the kind of friendly, knowledgeable service that turns first-time customers into lifetime fans., • We train you - no experience needed. Bring a great attitude and a willingness to learn; we’ll teach you the rest., • No two days are the same. You'll be out in the field, solving real problems, meeting new people, and always learning., • You’ll be part of a great team. We’re fun, focused, and all about growth - yours and ours. ProForce Pest Control is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also accommodate disabilities and pregnancy-related needs as required by law. Requirements: What You Bring: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions). • A knack for working outdoors, staying active, and solving problems., • Great people skills - you know how to make customers feel heard and helped., • A valid driver’s license and clean driving record. We track performance with tools like: • Route Efficiency & Completion Rates, • Customer Reviews & Net Promoter Scores (NPS), • Competitive pay + performance incentives, • Hands-on training and certification opportunities, • A chance to turn seasonal into permanent If you’re someone who thrives on challenge, loves being out in the field, and believes every customer deserves VIP treatment - we want to hear from you. Apply now and help us make homes safer, one visit at a time.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote – work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionSalary: The Opportunity: The Customer Success Manager (CSM) is a customer-facing role within Euna Solutions Enterprise Customer Programs (ECP) team. This new position is designed to strengthen long-term partnerships with state agencies and large public sector clients implementing and adopting Euna Grants solutions. The CSM is accountable for customer health, executive-level engagement, renewal readiness, and ensuring successful adoption of grant management systems. This role requires the ability to foster trust, engage in consultative conversations, and guide customers through long-term success journeys with confidence. The ideal candidate is a relationship-builder who combines deep knowledge of public sector operations and grants management with SaaS customer success experience. This individual must be equally comfortable presenting to senior state executives, advising agency project leads, and collaborating with internal delivery teams. The CSM will act as a trusted advisor, helping clients achieve their objectives and maximize their investment in Eunas solutions. Key Responsibilities: • Serve as the primary relationship manager for high-profile state agencies and enterprise customers, ensuring strong executive-level engagement and customer advocacy., • Partner with ECP project teams to support seamless transitions from implementation to steady-state adoption., • Develop and execute customer success plans that drive system adoption, stakeholder confidence, and measurable outcomes aligned with agency goals., • Provide executive briefings, strategic check-ins, and data-driven progress updates to agency leadership., • Act as a trusted advisor to customer project sponsors and decision-makers, ensuring alignment of Euna solutions with policy, compliance, and funding priorities., • Monitor customer health indicators (adoption rates, usage trends, feedback, risk signals) and intervene proactively to resolve challenges., • Support renewal readiness by ensuring customers recognize the value of Euna solutions and are prepared for long-term partnership commitments., • Engage in consultative, sales-oriented conversations that reinforce adoption outcomes and explore opportunities for expanded value., • Advocate for customer needs internally, ensuring feedback informs product roadmaps, services enhancements, and training priorities., • Contribute to the development of standardized success frameworks, playbooks, and reporting models tailored for public sector clients. Minimum Qualifications: • 5+ years of customer success, account management, or client services experience in a SaaS or enterprise software environment., • Demonstrated success engaging senior public sector stakeholders, particularly in state government or grants management contexts., • Strong understanding of the grant lifecycle, compliance obligations, and public sector funding practices., • Excellent communication and executive presentation skills, with the ability to influence senior leaders and simplify complex concepts., • Proven track record of building long-term client relationships that drive adoption and outcomes., • Bachelors degree in Public Administration, Business, Information Technology, or a related field. Preferred Qualifications • Experience with grants management systems, public sector ERP/finance platforms, or large-scale government SaaS implementations., • Familiarity with renewal and expansion strategies within customer success functions., • PMP, CSM, or equivalent project management/customer success certification. Knowledge, Skills, and Abilities • Strong relationship-building skills with ability to engage confidently in executive conversations and foster trust in long-term partnerships., • Skilled at executive communication, facilitation, and storytelling with a customer impact focus., • Comfortable with renewal processes and capable of engaging in sales-type discussions to support long-term value realization., • Data-driven with ability to monitor, analyze, and act on adoption metrics and customer health indicators., • Comfortable engaging across organizational levelsfrom agency executives to operational staff., • Adaptable and resilient when navigating complex political, organizational, or cultural dynamics., • Professional, reliable, and accountable, aligned with Eunas mission of transparency and public sector trust. Location: This position is hybrid working 3 days/week in our Atlanta office. AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. Were looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augmentnot replacetheir expertise. If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, youll thrive here. WhatIt'sLike to Work at Euna Solutions At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. Here are some of the perks that Euna employees enjoy: Competitive wages Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it. Wellness days Whats better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills. Flexible work day Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in. Benefits Askus for a copy of our health and dental benefits! Culture committee Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About Euna Solutions Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technologys GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit . Please visit our website: check out our LinkedIn Page: We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know. For any inquiries or requestsregardingaccessibility at Euna Solutions, please call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Job DescriptionDescription: While this role is remote, we are seeking a local candidate who's able to periodically commute to client sites in the greater Atlanta area Why work at nimble? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service. What you’ll be doing! • Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries, • Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction, • Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality, • Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences, • Ensures that all appropriate resources are available and utilized effectively to maximize account performance, • Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability, • Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements, • Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred, • Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment, • Experience using Practice Management and EMR systems as it relates to production and client reporting., • Strong analytical and critical thinking skills, • Strong communication skills, verbal and written, • Ability to work with a high degree of independence; must be proactive, • Proven client relationship skills; must be able to work effectively with physicians and senior management Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results. Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit. Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis. Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Job DescriptionThe world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business. In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials. Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com. Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you’ll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You’ll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you’ll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater Atlanta area.Key Responsibilities • Customer Relationship Management- Serve as the primary point of contact for assigned customer accounts post-sale- Build trusted advisor relationships with customer stakeholders and executives- Lead onboarding, ongoing enablement, and regular business reviews, • Adoption & Value Realization- Drive product adoption aligned to customer goals and use cases- Proactively identify risks to retention and take action to mitigate churn- Ensure customers clearly understand and achieve measurable value from Evident’s solutions, • Renewals & Expansion- Own customer renewals- Identify and support expansion opportunities based on customer needs and outcomes- Maintain accurate forecasting and account health reporting, • Cross-Functional Collaboration- Partner with Sales, Support, Product, and Engineering to advocate for customers- Provide structured feedback on customer trends, product gaps, and opportunities- Coordinate internal resources to resolve issues and deliver a strong customer experience, • Operational Excellence- Maintain accurate account data, notes, and health metrics in CRM- Follow defined Customer Success processes while helping improve them over time- Contribute to playbooks, best practices, and scalable CS motionsRequirements, • 3–6+ years of experience in Customer Success, Account Management, or a related client-facing role, • Prior experience in an onboarding or implementation role, • Experience managing a book of business with renewal and retention responsibility, • Strong communication and presentation skills, including executive-level conversations, • Proven ability to manage multiple accounts and priorities simultaneously, • Comfort working with CRM and CS platforms (Salesforce experience strongly preferred), • Experience in SaaS, B2B technology, identity, security, or compliance solutions, • Familiarity with customer health scoring and success metrics, • Experience supporting mid-market and/or enterprise customers