Customer support manager jobs in Newark, NJ - Page 2Create job alerts

... information to support operational budgets of over 20M and project budgets of 5M-10M. Job ... Influential networker with a collaborative mindset and strong customer-centric focus. o Ability to ...

... customer complaints. * Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management

Principal Duties and Responsibilities of Quality Customer Support Representative: (Management may amend or assign duties and responsibilities to this job with appropriate notification) * Follow ...

Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service ... Manage customer complaints efficiently and ensure a resolution promptly * Acknowledge, empathize ...

Perform other duties as assigned by Senior Management What skills are we looking for in an ... support throughout the order process. You stay informed enough to respond to their inquiries ...

... support while ensuring clarity and satisfaction. By building trust through honesty and transparency ... Manage the entire customer-facing order process from set-up, keeping customers informed at every ...

Analyze customer profitability, supporting margin and pricing decisions that contribute to ... Strong proficiency in data analysis tools (e.g., Excel, Tableau, SQL) and CRM systems (Gold Mine ...

Create/update CRM, VDR and other database platform tools to (i) support the investment management team in diligence, origination, backoffice tracking and planning, (ii) support financial operations ...

Manage and document support tickets using Jira or ServiceNow * Monitor systems and respond to ... Excellent communication and customer service skills * Problem-solving and troubleshooting abilities

... offering operational support. Our dedicated, compassionate team of providers prioritize ... Displays consistent positive and polite approach towards patients, customers, vendors, management ...

The DEM provides key support to the VP of Donor Experience ("VP") in the management and stewardship ... This position involves providing excellent customer service to a portfolio of donor/advisors as ...

RPM supports their staff with competitive compensation and excellent benefits including paid ... The APM will demonstrate professional presentation and provide excellent customer service to ...

... Support Team, the Care Center and other internal business partners to resolve customer issues and ... Proven ability to manage multiple projects and opportunities * Proficiency in Microsoft Office ...

Customer Advocacy and Relationship Management : Serve as the main point of contact for key clients ... proactive support initiatives to drive product adoption and minimize churn. * Cross-functional ...

Evergreen is a small team, where all team members support each other in a variety of activities. We ... Provide technical assistance and information to customers, suppliers, and internal departments to ...

Onsite service for routine work performed on customer's computer equipment. Service includes onsite ... Confirmation of correct incident categorization for Problem Management * Confirmation of sufficient ...

Customer Advocacy and Relationship Management : Serve as the main point of contact for key clients ... proactive support initiatives to drive product adoption and minimize churn. * Cross-functional ...

Experience with incident management and/or customer support tooling is preferred (e.g. Jira, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) * Active user of digital products * Familiarity with all ...

As a key player in Project Management, you'll have the opportunity to showcase your expertise in ... customer driven commitment to excellence. Office Based: ProDirect Dental Laboratory 160 Chubb ...

Communicate with our internal sales team to provide support and assist with both current and future ... Manage customer filing and records efficiently and accurately. * Handle and distribute color chips ...

Title: Managed File Transfer Service Developer Job Description Are you interested in building ... customer service. • Ability to provide 7x24x365 on call support

Transversal Lifecycle Support is composed of four main departments: 1. Asset Servicing: 2. Tax ... Client, Customer and Stakeholder Focus: * Able to build relationships with a mix of colleagues and ...

Onsite service for routine work performed on customer's computer equipment. Service includes onsite ... Confirmation of correct incident categorization for Problem Management * Confirmation of sufficient ...

Direct customer support. * Understand industry issues and trends, and present technical solutions ... Project management and leadership experience * Knowledge of software development life cycle