Customer support manager jobs in Union City, New Jersey - Page 19Create job alerts

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Description: Club Ticket Agent Manager (Full-Time) Location: City Night-Life Entertainment Corp Position Type: Full-Time Reports to: Club General Manager Schedule : Various The Club Ticket Agent Manager is responsible for leading and overseeing all front-of-house ticketing operations at City Night-Life Entertainment Corp. This role ensures that the ticketing team delivers a fast, efficient, and welcoming experience for every guest. The Ticket Agent Manager will manage a team of ticket agents, oversee guest list and box office operations, ensure compliance with entry regulations, and collaborate with event and security teams to support smooth club entry flow. Key Responsibilities: • Supervise all ticketing and front entry operations during club hours and special events, • Hire, train, schedule, and manage ticket agent staff, ensuring excellent customer service, • Maintain the accuracy of guest lists, ticketing systems, and VIP/reservation check-in procedures, • Oversee cash handling, reconcile daily sales, and prepare end-of-night financial summaries, • Ensure compliance with ID verification procedures and age-restricted entry laws (e.g., 21+ nights), • Handle customer inquiries, complaints, or disputes professionally and in a timely manner, • Work closely with security, operations, and event teams to manage crowd flow and safety at entrances, • Monitor and maintain equipment used at entry points (POS, scanners, wristbands, etc.), • Provide performance feedback and coaching to front-end staff, • Minimum 2–3 years of supervisory experience in ticketing, box office, or front-of-house operations (nightlife or hospitality preferred), • Strong leadership, organizational, and customer service skills, • Experience with ticketing platforms, POS systems, and entry management tools, • Excellent communication and problem-solving abilities, • Ability to work in fast-paced, high-volume environments, • Strong attention to detail, especially with cash handling and reporting, • Must be 21 years or older due to alcohol-related entry policies, • Availability to work nights, weekends, and holidays, • High school diploma or equivalent required; associate or bachelor’s degree in Hospitality, Business, or a related field is a plus Please Note: If you are not 21 years of age or older, you will not be scheduled to work on 21+ nights due to state alcohol laws. This is a legal requirement, and we must comply with all regulations regarding the service and handling of alcohol. We encourage all applicants and team members to review their local and state laws related to alcohol service and age restrictions. Thank you for your understanding and cooperation. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job DescriptionAbout Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and develop new, unexpected ways for them to incorporate fine fragrance into their daily routines. Every scent we develop is designed to be an immersive experience. From the name, packaging design, and creative campaigns to someone’s first spray, we want them to see and smell the quality behind every release. Our formulas are always made with top-shelf ingredients and are genderless, non-toxic, vegan, and cruelty-free. Snif products are sold on our DTC site and can also be found at all Ulta Beauty locations. We’ve been featured across notable press outlets including Forbes, Fast Co., WWD, Vogue, Allure, Cosmopolitan, NY Mag, Harper’s Bazaar, and more. Additionally, we’re backed by some of the most revered investors in the consumer goods space. We’re a lean team that’s expanding quickly, and we’re looking for someone who believes in our vision to shift the way people experience scents. The Role:Brand integrity, community, and service are at the heart of Snif. As the Customer Experience Manager, you will serve as a key voice of the brand, playing a critical role in fostering customer loyalty and trusted retail relationships. Leading our customer experience efforts, you will help manage inbound CX inquiries across engagement platforms. In addition, you will help manage our returns platform and ensure that all customer orders are processed seamlessly. You will also manage our customer reviews platform. This role requires an individual who is motivated to problem-solve, build relationships, and think strategically. We are looking for someone who identifies as a positive, enthusiastic, and responsive communicator. This person has the unique ability to uphold brand values, processes, and goals with extreme attention to detail. As a representative of the brand, this individual is integral in maintaining the satisfaction of our Snif community. The Customer Experience Manager will report directly to our Director of Customer Experience and will work closely with our teams across retention, operations, marketing, creative and brand, retail, and product development. While we are based in New York City, we're operating as a remote team. The ideal candidate will be located in the East Coast or Central timezones.What You'll Do: • Manage our customer support inbox and respond to all inbound emails concerning order status, returns, product questions, and general customer support in a timely and friendly manner, • Manage one-on-one customer outreach and follow up as needed, • Assist in compiling monthly metrics reports, • Manage and engage with customer feedback on our website by reviewing, publishing, and responding to reviews, and sharing key insights or concerns with the team, • Manage customer experience on our Amazon storefront by monitoring and responding to inquiries and reviews in a timely manner, • Manage review syndications with our retail partners, • Manage customer orders by tracking and adjusting through our fulfillment platform, handling special cases, and coordinating with Operations to keep customers informed, • Manage returns by tracking and adjusting refunds through our automated platform, and sharing customer feedback and insights to improve order flow and product development, • Track and report order issues and product insights, maintain logs of damages or missing orders, and share recommendations to enhance the customer experience, • Maintain and update the FAQ database by reviewing on-site content, adding new information for product launches and site updates, and coordinating with our fragrance partners to address formula-related questions as they ariseWhat You'll Bring:, • At least 4 years of work experience working in the customer experience space for a DTC brand, start-up environment is a plus, • Excellent written verbal and communication skills, • A friendly, positive attitude that leads with kindness, • Next-level time management and organization skills, along with a great attention to detail, • Genuine excitement to build and foster customer and vendor relationships, • Ability to quickly understand Snif’s brand and voice, and translate this to our existing and prospective customers across engagement platforms, • Ability to quickly problem-solve and troubleshoot collaboratively, • Previous experience with Shopify, Gorgias, Loop Returns, Junip, and other retail, review, and order management platforms, • You are curious and innovative; You’re constantly seeking ways to make a product or process the best it can be, • You want (perhaps even need) the excitement, grind, and freedom that comes with an early-stage and fast-growing startupBonus Points:, • Proven success at a fast-paced startup, extra bonus points if in the beauty industry, • Knowledge/passion for scented products, including (but not limited to) fragrance, body care, candles, and laundry categoriesWhat You'll Get, • Be part of a fast-growing company with an awesome mission, • Highly competitive salary and equity so you’re a part of the Snif family, • An opportunity for growth and ability to widen your role and responsibilities, • Medical, Dental, and Vision healthcare insurance, • 401K Retirement Plan with company matching, • Paid Parental Leave, • Flexible vacation and PTO policy, • Industry-leading well-being and mental health benefits, • Virtual and remote work as well as work-from-home setup We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Performance & Retail Marketing Manager Duration: 9 months Location: New York City (Hybrid, T/W/TH) Compensation: $80/Hour The Sage Group’s client is looking for a highly motivated Performance & Retail Marketing Manager in New York City. This person will be crucial in shaping their brand presence and driving customer engagement within their first-party physical retail stores. You will be the primary owner of several key pillars that drive store traffic and customer experience: managing paid media performance, executing compelling in-store programming, and overseeing our global branded merchandise program. This role requires a blend of strategic marketing expertise, sharp execution, and cross-functional leadership to ensure all efforts align with core business strategies and maximize ROI. The ideal candidate is an organized, detail-oriented professional with proven experience in retail marketing who can manage complex projects from concept to completion in a fast-paced, deadline-driven environment. Responsibilities • Performance Marketing: Execute and optimize global paid media campaigns across various channels, with a deep understanding of paid media tactics to drive traffic and sales., • Hyperlocal & In-Store Programming: Support the execution of impactful in-store events and hyperlocal campaigns, from workshops to product launches, to build brand awareness and community engagement., • Branded Merchandise Program: Provide strong program management for our global branded merchandise initiatives, from implementation to execution, ensuring alignment with brand goals and contributing to sales growth., • Digital Asset Management: Manage and maintain all digital content for our retail stores, ensuring internal and external web assets (including photography and copy) are accurate, up-to-date, and aligned with our brand guidelines. This includes working with community, mall, and landlord sites., • Cross-Functional Collaboration: Partner with our internal Marketing and Store Operations teams, as well as external agencies, to align all marketing efforts with core business strategies. Minimum Qualifications: • Bachelor's degree or 5 years of relevant experience., • 5 years of experience in retail marketing, channel marketing, or client-facing roles., • Proven ability to manage complex projects from concept to completion., • Excellent communication skills and strong attention to detail., • Exceptional program management and organizational skills., • Ability to thrive in a fast-paced, deadline-driven environment. Preferred Qualifications: • Experience with performance marketing and paid media tactics., • Demonstrated thought-leadership and strong relationship management with senior stakeholders and external agencies., • Experience managing digital assets and content for internal and external partners., • Strong analytical skills with a focus on data-driven decision-making.

Job Description Job Description: Junior Accountant Job Overview: PBS Facility Service is seeking a Junior Accountant to join our Brooklyn office team, this is a new and integral role within our financial team. This role encompasses various responsibilities including Accounts Receivable, bank deposits, bank reconciliation, collections, and customer service. The Junior Accountant will play a vital role in ensuring accurate financial records, efficient account management, and timely collections, contributing to the overall financial success of the company. This position reports directly to the Financial Controller. What you will do: Accounts Receivable: • Process check deposits electronically, accurately recording all transactions., • Reconcile deposits in Quickbooks to maintain accurate financial records., • Prepare and analyze Accounts Receivable aging reports to monitor outstanding balances., • Manage proactive communications with customers, ensuring collections are completed within 30 days of billing., • Record ACH deposits in the bank system, ensuring accuracy and consistency., • Perform monthly bank account reconciliation for multiple entities to ensure financial accuracy., • Follow up on outstanding transactions and discrepancies to maintain up-to-date financial records., • Possession of an Accounting diploma and/or active progress toward a CPA certification. Relevant training and coursework will also be considered., • A minimum of 1 year of experience in an accounting role, with a specific emphasis on bank reconciliations., • Familiarity with Generally Accepted Accounting Principles (GAAP) and a strong adherence to good work practices., • A minimum of 1 year of experience using Quickbooks, with a preference for experience with Quickbooks Enterprise, • Strong attention to detail and a commitment to maintaining accurate financial records., • Excellent organizational and time-management skills to effectively manage multiple responsibilities., • Effective written and verbal communication skills to facilitate customer interactions and reporting., • Proficiency in MS Suite, • Ability to work both independently and collaboratively within a team environment.Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Job Description: We are seeking a detail-oriented and proactive Walmart Marketplace Operations Manager to oversee and manage the day-to-day operations of our Walmart store, with a focus on inventory replenishment, vendor purchasing, and WFS (Walmart Fulfillment Services) logistics. This role requires strong analytical skills, an understanding of the Walmart marketplace ecosystem, and the ability to make data-driven decisions that support long-term growth. You’ll work closely with existing team members who handle product listings and customer service, but your primary focus will be backend operations and marketplace performance. Key Responsibilities: * Monitor inventory levels and ensure timely and accurate replenishment of high-performing SKUs. * Create, manage, and track WFS replenishment shipments based on current demand and sell-through data. * Work with vendor lists to identify and purchase profitable items for resale on Walmart. * Analyze sales trends, pricing, and competition to determine which items should be restocked or discontinued. * Interpret and maintain Excel reports for performance tracking, forecasting, and planning. * Make strategic decisions based on data to optimize inventory turnover and profitability. * Communicate with vendors to coordinate product availability and pricing. * Coordinate with the listing and customer service teams to ensure smooth operations across all departments. * Stay current on Walmart marketplace trends and WFS policies. Requirements: * Prior experience managing operations for a Walmart Marketplace account (or similar e-commerce platform). * Strong understanding of WFS, including shipping, fees, and performance metrics. * Proficiency in Excel/Google Sheets, including the ability to interpret and build reports. * Analytical mindset with the ability to make data-driven buying and replenishment decisions. * Excellent organizational and communication skills. * Self-starter capable of managing tasks independently with minimal supervision. * Familiarity with tools such as Helium 10, Jungle Scout, or similar (preferred). Company Descriptioncompany has been in around for over 10 years we specialize in online sales in all marketplaces.company has been in around for over 10 years we specialize in online sales in all marketplaces.

Job Description Job Summary: Regional Coordinator at Fllat will play a pivotal role in ensuring the seamless functioning of our co-living communities. Regional Coordinator will be responsible for successful completion of day-to-day operations and maintaining our commitment to excellence in customer satisfaction. This role offers the opportunity to shape the living experiences of our residents, contribute to the growth of our brand, and be part of a team that is passionate about delivering the best. Key Responsibilities: 1. Administrative Engagement • Carry out operational policies and procedures set by city/regional manager to optimize efficiency and resident well-being, • Promote and protect the Fllat brand, • Oversees different buildings in requiring mobility, with no permanent office. 2. Resident Engagement: • Ensuring that rooms and units are kept in a clean and deficiency free condition, taking steps to rectify if not so, • Monitor and enhance resident satisfaction, promptly addressing concerns and ensuring a positive living experience., • Visiting properties and quality control of the apartments. 3. Property Management: • Develop and build positive relationships with residents, tenants, and guests., • Communicate with reception services to coordinate and plan the allocation of accommodation., • Get involved in the building and refurbishment of residential accommodation. 4. Collaboration: • Collaborate with cross-functional teams to ensure effective communication and implementation of company strategies., • Effective coordination and good communication with the booking, finance, support and legal departments. 5. Compliance and Safety: • Inspect the accommodation to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary., • Ensure the smooth running of accommodation facilities, including the safety and wellbeing of guests, tenants, and residents. 6. Leasing & Room Renting • Help ensure the successful and timely leasing of all available rooms in your region, working towards Fllat’s target of 100% occupancy, • Assist with lead generation efforts on Facebook Marketplace, schedule and conduct showings and follow ups, follow the direction of the city manager to maintain high occupancy levels, • Reporting responsibilities on showings completed, follow ups sent, feedback received, and bookings achieved to manager Working Hours: Part-time/full-time

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: • Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products, • Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week, • Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations, • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. This role requires approximately 50% travel within the assigned region What you should have: • Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products, • Demonstrated ability to go above and beyond to maximize retention save %, • Demonstrated experience and success in a customer success or account management role, • Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), • Ability to provide strategic contributions through proven active involvement in shaping departmental strategies, • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Scored top 10% in your performance reviews for the past 3 years, • 3+ years Automotive experience, • 5+ years Customer success, consulting, onboarding, or account management experience, • 3+ years B2B software experience, • 4-year degree required, • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel, • A stellar HQ (Utah) gym with local professional coaches and classes offered

Job DescriptionFast-Track Your Career with Buck Mason as a Manager in Training! Got a fire in your belly to learn everything about retail management? As a Manager in Training at Buck Mason, you’ll be on the fast track to leading your own store. This full-time role is all about soaking up knowledge, supporting the Store Manager, and getting ready to take the helm.Responsibilities: • Knowledge Sponge: Absorb everything from our seasoned managers about running a top-notch retail operation., • Future Leader: Support the Store Manager in recruiting, training, and developing the store staff, with an eye on building your own future team., • Sales Driver: Dive into the numbers, analyze sales data, and support the Store Manager in achieving sales targets., • Operational Expert: Oversee daily store operations, manage inventory levels, and ensure compliance with company policies., • Primary Contact: Step up as the primary point of contact in the Store Manager’s absence, ensuring seamless operations.Required Skills:, • Hungry to learn – you've got that fire in your belly to soak up everything you can about retail management., • Natural born leader – you've got that spark that inspires others to step up and be their best., • Customer service wizard – you know how to make every customer feel like they're the most important person in the room., • Detail-oriented – you're the master of the to-do list and nothing slips through the cracks on your watch., • Team player – you thrive in a collaborative environment and love working with others to achieve common goals., • Communication ace – whether it's chatting with customers or leading a team meeting, you've got the gift of gab.

Job Description About the Brand Born in Amsterdam, G-STAR has been dedicated to the cloth, the craft, and the culture of denim since 1989. Driven by creativity, we turn ideas into denim while forging our own distinctive path. We introduced untreated and raw denim to the fashion world, elevating the fabric into a mature and sophisticated material. We also led the way in creating anatomic denim, the first-ever 3D-shaped jeans. Our relentless pursuit of innovation has earned us a unique position in the fashion landscape, allowing us to transform denim into a force for progress. For both people and the planet. About the Role We are seeking a passionate and driven Sales Supervisor for our boutique coming to Brooklyn December 2025 through June 2026. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Position Qualifications • Must be 18 years of age or older., • Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals., • Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Interpersonal skills • People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders., • Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence, • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws Powered by JazzHR R8Bh6Nmp0z

Job Description We are conducting a search for a proactive and strategic Business Development Manager with an understanding of the life sciences industry to join our growing team. Specific experience with the life sciences industry is strongly preferred. The ideal candidate will support our Life Sciences Group and key partners in our IP and Corporate practices. This is a dynamic role for someone who thrives on driving strategic initiatives, enhancing partner visibility, and building relationships with the most innovative biotech and life science companies and investors globally. What You'll Do: • Develop and execute strategic business development initiatives that strengthen and grow the firm’s Life Sciences practice., • Serve as a trusted advisor to life science partners, providing thought leadership, market insights, and innovative strategies to drive growth., • Identify, evaluate, and execute on BD and networking opportunities, including industry events, sponsorships, and speaking engagements., • Collaborate with Life Sciences partners and business development colleagues to identify cross-selling opportunities and pursue new engagements., • Support partners in managing and expanding their networks, ensuring regular touchpoints with key clients, prospects, and referral sources., • Coordinate and prepare compelling pitch materials, responses to RFPs, and post-mortem analyses., • Collaborate with marketing and events teams to plan and execute local and targeted life sciences events., • Produce and support the dissemination of high-impact thought leadership content to elevate the firm’s visibility in the life sciences space., • Manage and maintain accurate data in CRM (Salesforce), client lists, BD activity logs, and experience databases., • Monitor industry trends, competitive intelligence, and key ecosystem players to identify new opportunities for the firm. What You'll Bring: • Bachelor’s degree required., • Minimum of 6+ years of business development experience, preferably within a law firm environment., • Specific experience with the life sciences sector and the biotech startup and investment ecosystem., • Account management and/or customer relationship management experience preferred., • Excellent written and verbal communication skills that meet the demands of high-performing large law firm partners., • Proven ability to lead and manage complex BD projects with multiple stakeholders., • Advanced search, data collection and reporting skills, including use of CRM tools and proprietary research databases., • Intermediate to advanced social networking skills., • Understanding of the legal industry, especially large law firm practices and sales cycles., • Highly proficient in MS Office Suite: Word, Outlook, PowerPoint, SharePoint and Excel.

Job DescriptionDescription: About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: The Care Manager (CM) works under the direct supervision of the Care Manager Supervisor and plays a critical role in achieving the overall goals for coordination, integration, and partnership in the delivery of care to children, youth, and families with complex medical, developmental, and behavioral needs between the ages of 0-21. The Care Manager is the central point of contact for the family and the child/youth, to ensure that their needs and services are met with positive regard. Duties and Responsibilities: • Develops and implements a person-centered, comprehensive Plan of Care (POC) for the member, in partnership with his/her caregivers and service providers., • Completes the initial and annual Child Adolescent Needs and Strengths-New York (CANS-NY)., • Based on the complexity level outcome of the child/youth, the care manager must meet the specified minimum contact and face-to-face requirements centered around the Core Services for billing as per the Department of Health (DOH) mandates., • Conducts all other required additional assessments within prescribed timeframes including but not limited to the Comprehensive Assessment, Crisis Plan, Plan of Care Updates, and Home and Community Based Services (HCBS) Level of Care (LOC), and eligibility determination for the provision of services when appropriate., • Completes all program/case relevant documentation in the Electronic Medical Record (EMR) within the assigned deadlines., • Requests and obtains the necessary documentation in a timely manner from service providers and/or families., • Partners with multi-disciplinary team to determine service needs and actively participates in ongoing communication with all partners in care., • Participates in service coordination meetings and team conferences., • Provides ongoing collateral contacts and follow up on coordinated services., • Facilitates the transitional care process and discharge planning, when applicable., • Attends and participates in individual and group supervision., • Carry a caseload as determined by the complexity levels of the cases (20-30 cases) with the ability to travel to complete face-to-face visits via car or public transportation. Caseloads will be located in or near designated borough., • Attend and participate in ongoing staff development training to enhance skills needed to effectively meet the demands of the Care Manager position., • Perform all other duties as assigned. Requirements: Required Skills, Knowledge, and Abilities: • Experience in medical service provision and care preferred., • Must possess excellent verbal, written, organizational and communication skills., • Demonstration of dedication to quality care and customer service., • Computer proficiency in excel, calendar, and word documents., • Ability to perform the essential functions of the job with or without a reasonable accommodation., • Bilingual a plus Qualifications/Requirements: • Bachelor’s degree, 2 years relevant experience and 1 year of Microsoft 365 experience required. NYS Driver’s License or NYS ID required., • Our Agency operates in 2 locations: Staten Island and Brooklyn. The ability to travel between sites in required. Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job DescriptionDescriptionThe Regional Sales Manager is responsible for managing all sales activities within a geographic territory for all microwave products from Knowles Precision Devices. Focus will be on new opportunity identification and sales revenue growth while working with direct customers, manufacturer’s representatives and distributors. Key ResponsibilitiesResponsibilities: • Defining both potential and existing opportunities. Developing a strategic plan that will position the company's services and products to maximize market share., • Identify new product and account opportunities and compile quote information on competitive products., • Respond to requests for quotes, providing detailed price quotes on prospective business opportunities., • Monitoring the results of sales activities against planned objectives. Reporting the results to senior management and implementing corrective actions as necessary., • Build long-term relationships with existing and prospective customers, including key personnel in engineering, R&D, manufacturing, and purchasing., • Achieve assigned sales, account development, and other targets., • Functioning as a key participant in sales negotiations with major customers in closing sales., • Develop forecasting plans., • Provide support to reps and distributors based on knowledge of products and applications., • Training and technical support to rep/distributors., • Assist the communication between rep/distributors and Knowles Microwave factories., • Utilize sales management software tools as provided by the business. Job Specifications:, • Advanced verbal communication skills, including group presentation, negotiation, and influencing., • Ability to establish and maintain effective working relationships with customers, distributors, sales representatives, and managers., • Advanced knowledge of consultative sales approach and closing techniques., • Ability to prepare complex written reports and other documents., • Work from home and set schedule accordingly., • Must be able to travel between home and various domestic customer locations., • Expected travel is approximately 50%+ overnight, • Bachelor’s Degree in Electrical Engineering or a related discipline, • Proven track record of sales growth in previous positions, • Relevant electrical/electronic manufacturing product and industry knowledge preferred., • Experience selling passive components and/or experience in calling on the Microwave/RF market is preferred, • 5+ years’ experience in microwave industry of components/systems sales for OEM’s. BenefitsWhat’s in it for you on Day 1: • Medical, dental and vision insurance plans, • Prescription Drug Plans, • Basic Life Insurance, • 401k plan with company match, • Tuition Reimbursement Program, • Flex PTO and NYS Sick and Safe Leave ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment. Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.

Job Description About the Brand NEOM Wellbeing is a Certified B Corporation. We use only 100% natural fragrances & high levels of natural or naturally derived ingredients. Our products are here to give your wellbeing a boost. Small steps big difference. Committed to making conscious choices in everything we do. Our mission is to supercharge the wellbeing of our communities and planet, leaving both in a better place. About the Role We are seeking a passionate and driven Sales Supervisor for our boutique in the West Village. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Position Qualifications • Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals., • Experience in beauty, skincare, or fragrance retail; comfortable applying and demonstrating products with customers., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays., • Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience. Interpersonal skills • People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders., • Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence, • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws Powered by JazzHR MiRpD3y77U

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.Job Summary The Senior Reputation & Fan Experience Manager will play a pivotal role in shaping how Gametime earns and maintains fan trust. This position is responsible for transforming fan feedback and sentiment data into strategic insights that inform product, marketing, and operations decisions. As a cross-functional partner, this person will drive improvements in fan experience and reputation management by synthesizing data across multiple channels including App Store reviews, Trustpilot, NPS, CSAT, and social sentiment. They will also guide how Gametime shows up publicly across social platforms and represent the voice of the fan in strategic planning. Key Responsibilities Reputation & Sentiment Insights • Aggregate and synthesize feedback across reviews, CSAT, NPS, social, and public sentiment channels., • Identify trends, themes, and risks in reputation-related data., • Develop frameworks to continuously monitor, assess, and improve fan trust., • Influence product, fan ops, and marketing roadmaps by advocating for fan-centered changes., • Partner with Marketing to develop guidelines and playbooks for social fan engagement., • Ensure Gametime's social presence reflects an authentic, enthusiastic, and trust-driven voice., • Create compelling narratives from data to influence cross-functional leaders., • Align fan insights with clear action plans and ownership across teams., • Support aligned responses to fan-impacting issues or potential crises., • Data Fluent & Analytically Rigorous: Comfortable querying and interpreting data across multiple platforms. Able to write SQL queries, validate data quality, and translate quantitative data into actionable insights., • Product & Marketing Metrics Knowledge: Understands performance indicators such as conversion, traffic, lifetime value, churn, and "know your customer" frameworks., • Strong written and verbal communicator; capable of engaging audiences from operational peers to executives., • Collaborative mindset with proven ability to drive alignment across Marketing, Product, and Ops., • Adept at identifying risks and root causes based on data., • Proactive in pushing for change based on what fan signals are telling us., • Comfortable operating in ambiguity and guiding stakeholders through change.Minimum Qualifications, • Education: Bachelor's degree or equivalent work experience., • Experience: 6+ years in reputation management, customer insights, fan experience, or related field within a consumer-facing brand., • Experience translating customer data into business strategy and social engagement initiatives. Preferred Qualifications • Direct experience working with social listening platforms (e.g. Sprinklr, Brandwatch, NetBase, Meltwater)., • Background in consumer technology or marketplace businesses., • Demonstrated success in influencing cross-functional roadmaps. Performance Metrics • Lift in NPS/CSAT and sentiment ratings., • Measurable improvement in brand reputation metrics (App Store, Trustpilot, social)., • Contribution to product/marketing roadmap changes based on fan insights., • Timeliness and quality of executive-level fan reputation reporting.

Job Description ABOUT JACKPOT At Jackpot., our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we've fostered a culture built on our core values – Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry. THE ROLE At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Brooklyn, NY. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you! Schedule: Hours are flexible and based on business needs. WHAT YOU'LL DO • Accurately and efficiently process customer orders to ensure a smooth and organized experience., • Follow opening and closing procedures for assigned work area., • Maintain all location equipment, ensuring it remains in good working condition., • Troubleshoot basic technical issues., • Promptly escalate any issues, concerns, or feedback to the on-duty supervisor., • Adhere to established operating procedures to maintain quality and consistency., • If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean., • A minimum of a High School degree or equivalent., • Must be 18 years or older., • The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays., • A passion for learning new processes and technologies., • Experience in fast-paced environments., • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently., • Hourly Pay Rate: $18, • 401(k), • Sick Time, • Dedication to Lifelong Learning through our Monthly Speaker Series, • Monthly cultural and social events #LI-Onsite

Job Description AUTO SERVICE MANAGER Location: Monroe NY area Very attractive compensation package with incentives, bonus and base salary -six figure Job Type:Full-time | In-person Schedule: • Day shift (7:30 AM – 5:30 PM), • Monday to Friday, with occasional weekends as needed, • 10-hour shift Our client, a well-established, very successful automotive dealership in the Tri-state area, is seeking an experienced Automotive Service Manager to lead the daily operations of their medium-volume service department. The ideal candidate is a hands-on leader who values efficiency, customer satisfaction, and team development. MUST HAVE AUTOMOTIVE INDUSTRY EXPERIENCE. General Motors (GM) experience preferred but not mandatory. Qualifications • Minimum 3 years of automotive service management experience (required)., • Strong process focus, excellent communication, and customer rapport skills., • Proven leadership and team management ability within a dealership environment., • Solid understanding of automotive service, repair, diagnostics, and warranty processes., • Proficiency in dealership management systems and related software., • Entrepreneurial mindset—comfortable with numbers, data-driven decision-making, and process ownership., • Strong organizational, problem-solving, and multitasking skills., • Valid driver’s license and clean driving record., • Manage daily operations of a medium-volume service department to ensure efficient workflow and exceptional customer service., • Staff of 15 …Lead, train, and motivate service advisors, technicians, and support staff to achieve departmental goals., • Monitor department performance, including productivity, profitability, and customer service metrics; implement process improvements as needed., • Handle customer inquiries, concerns, and feedback with professionalism and urgency., • Build and maintain strong relationships with customers to encourage repeat business and loyalty., • Oversee scheduling, staffing, and resource allocation for optimal service operations., • Ensure compliance with manufacturer standards, warranty procedures, and safety regulations., • Manage service department financials—budgeting, cost control, and profitability analysis. Benefits • Competitive salary: six figure package with a base of $70,000–$90,000 and then production bonuses/** base depends on level of experience. attractive six-figure package., • 401(k), • Health, dental, vision, and life insurance, • Up to 2 weeks of paid vacation and all major holidays off, • Weekly pay, • Employee discounts

Job Description About the Brand Minnie Rose is a luxury cashmere and knitwear brand that evokes a sophisticated yet playful attitude, attracting strong and successful women all over the globe. Founded in 2006 by the iconic fashion visionary Lisa Shaller-Goldberg, who was the influence behind the success of beloved brands such as Juicy Couture, Ugg Australia, and True Religion. Minnie Rose has steadily proven their progressive vision for fashion while continuously cultivating the creative energy and passion that drives the brand. About the Role We are seeking a passionate and driven Sales Supervisor for our Minnie Rose boutique on the Upper East Side. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Position Qualifications • Must be 18 years of age or older., • Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals., • Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Interpersonal skills • People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders., • Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence, • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws Powered by JazzHR 9lEJWicpfP

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. The Role As a Customer Success Manager overseeing our Accounting Products, you'll be a key contributor to Taxbit's customer service organization and a critical team member driving customer and business success while operating as an accounting subject matter expert. Your role will include: • Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery, • Be the subject matter expert for Taxbit's Enterprise Accounting products, becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback, • Be a US GAAP domain expert with respect to digital asset accounting and reporting, • Being a Customer Operations lead to support execution of our enterprise solutions, • Delivering amazing experiences to Taxbit partners and customers; we hold ourselves to a high standard of excellence, • Being an expert in Taxbit's market solutions in order to adequately communicate market impact and product value to external parties, • Being a strong SME resource for customers and internal stakeholders, • Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs Key Responsibilities • Drive successful customer relationships by being the key point of contact, • Strong performer on Customer Operations to drive delivery on engagements with enterprise customers, • Partner with product to ensure the quality and integrity of Taxbit products, • Leverage subject matter expertise in complex digital asset accounting topics to better support Taxbit customers, • Be "hands-on" in serving internal stakeholder and client needs (including system discovery, product testing, implementations, and customer success), • Evaluate the current needs within customer processes and work cross-functionally to determine how best to meet customer needs, • 5+ years of accounting experience working in public accounting or industry (experience working with digital asset accounting is a plus), • Degree in accounting (preferably a masters degree), • CPA certification, • Exceptional organizational and management skills; ability to juggle multiple projects and disparate information, • Critical thinker with strong analytical and problem-solving skills; high attention to detail and thoroughness in approach, • Team player who is eager to roll up their sleeves and contribute from day 1; brings a great attitude, work-ethic, and eagerness to learn and develop, • Detailed oriented, proficiency with Excel, and ability to develop new/pertinent skill sets, • A passion for digital assets and solving critical accounting and reporting needs in the space (deep familiarity with the digital asset landscape is a plus), • Ready to identify and perform job functions with minimal supervision, • Strong desire to keep up with emerging issues, news, and best practices within the industry The base salary range for this role is $90,000 - $165,000. This role is eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Taxbit in the News Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description Title: Marketing Manager Location: New York, NY Reports to: Sr. Marketing Director About Stoney Clover Lane: Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and every day. We make the organization interesting. Our goal is to become your #1 accessory brand and the best way to surprise and delight friends and family as your go-to gift purchase. At Stoney Clover Lane, creating a memorable guest experience is our North Star. No detail and no occasion is too small. You can find Stoney Clover Lane online, at select retailers and in our seven storefront locations. What You’ll Do: • Maintain and manage marketing calendars, ensuring all campaigns and launches are accurately tracked and aligned across teams., • Develop holistic creative briefs in partnership with channel leaders including Social Media, Email, Paid Media, Influencer Gifting, Ecomm and Stores to ensure cohesive brand storytelling., • Coordinate marketing plans with internal stakeholders and help gather resources, results and reporting., • Manage and update budget trackers, assisting with invoice processing, • Assist on-site with events as needed. Occasional evenings or weekends may be required., • Support other miscellaneous tasks related to marketing deliverables and day-to-day team needs., • Support the Senior Director of Marketing to advance strategic initiatives, providing reliable follow-through to keep projects moving forward What We’re Looking For: • 3-5 years of experience in marketing or brand communications, or a corporate retail function, • Strong organization and project management skills, and ability to thrive in a fast-paced, launch-driven environment, with multiple and shifting priorities, • Outstanding verbal and written communication skills, with a strong eye for detail and consistency., • Understanding of brand storytelling and how to tailor messages to different channels and audience segments, • Passionate about retail trends and excited to bring fresh ideas to the table, • This is a hybrid schedule 4 days in office and 1 day work from home · Understand and love the Stoney Clover Lane customer · Experience working with licensed product / collaborations

Job Description Who we are? Ethical Culture Fieldston School is a progressive PreK-12 independent school that has been serving students from throughout New York City and the surrounding suburbs since 1878. ECFS offers a rich curriculum in the arts, sciences, and humanities. A co-ed, nonsectarian school, it serves an inclusive community of about 1,700 students on two campuses -- one in the Riverdale section of the Bronx and the other in Manhattan. Ethical Culture School, located on the Upper West Side at 63rd Street and Central Park West, is comprised of approximately 450 students Pre-K through 5th Grade and 80 faculty members. What is essential about working at our school? The Ethical Culture Fieldston School has a long history of inclusion and belonging deeply rooted in our mission and the educational philosophy of our founder, Felix Adler. We embrace all aspects of an individual, including their ancestry, family, identity, culture, and beliefs. We affirm both our differences and commonalities and strive to balance individuality and community. In keeping with our progressive tradition, we are dedicated to increasing our students’ cultural literacy to help them understand multiple perspectives and see the world beyond the self. We expect members of our community to engage in open dialogue about living and learning in an inclusive environment inside and outside the classroom. We see this work, with its creative tensions, as a catalyst for individual and collective growth. On a daily basis, we are committed to making this vision of a democratic, pluralistic, and progressive school a reality. Position Summary Under the direction of the Manager of After School & Auxiliary Programs (Ethical Culture), the After School Staff is responsible for providing support and assistance in after school classrooms, helping to promote a well-organized and smooth-functioning environment where all children can fully engage in the instructional program. The staff will also monitor children to ensure their safety at all times. This position is Monday-Friday from 3:00pm-5:15pm and the rate is $43.33 per hour. When determining the salary for a position, ECFS considers factors including, but not limited to: the scope and responsibilities of the position, internal peer equity, key skills required for the role, the candidate’s work experience, education and training, as well as market and organizational considerations. Please note that this is an onsite role and not performed remotely. Ethical Culture Fieldston School retains its right to modify job duties in accordance with changing operational needs. Responsibilities The staff’s responsibilities will include: * Assisting instructors during classroom activities; * Ensuring that the classroom remains a safe and organized environment; * Helping manage classroom noise and movement to maintain a safe and productive atmosphere; * Supporting children during difficult social interactions, encouraging appropriate language and behavior; * Monitoring children during outdoor play to ensure safety; * Attending professional development as scheduled; * Learning and implementing after school procedures; * Planning and distributing snacks and other activities during transition times; * Assisting in monitoring Pre-K to 5th grade students during afterschool check-in; * Monitoring students during after school dismissal; * Helping keep children calm, organized, and safe during dismissal; * Escorting children to their respective classrooms and ensuring they are safely seated when requested; * Performing other related projects and duties as needed and assigned. Position Requirements The successful candidate will possess: * A Bachelor’s Degree or some college level coursework * This role requires someone who is patient, observant, and proactive in maintaining a positive and safe environment for all students. * Outstanding communication and interpersonal skills; * Excellent organizational and problem-solving skills; * The ability to appreciate the basic needs and characteristics of Pre K-5th grade age children; * Instructional techniques and strategies, organization and facilitating * Ability to inspire and motivate; * Confidence in ability to stay calm in stressful situations that may arise; * CPR/First Aid Certifications or the ability to obtain one; * A positive attitude, excellent customer service skills and the ability to listen effectively and be receptive to feedback; * A commitment to cultural competency and to fostering an inclusive environment that supports students of all backgrounds; * The ability to to collaborate effectively with instructors,faculty members, administrators and the overall community; while engaging with students in a nurturing and supportive manner; * Reliability, punctuality, and consistent attendance; and * The ability to cultivate a welcoming culture in which all members of our community feel valued and appreciated. To Apply All candidates should visit our employment page at to apply. Please provide a resume and contact information for three references. EEO ECFS is an equal opportunity employer. We seek to be a welcoming community of professionals that broadly reflects the people of the metropolitan New York City area, our students, and families. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion or religious practices, sex, gender identity or expression, sexual orientation, citizenship status, national origin, age, ability status, military status, unemployment status or any other category protected by applicable local, state, or federal laws. We are committed to hiring practices that ensure all candidates are given fair consideration in alignment with our institutional mission and goals.

Job DescriptionElevate Your Career with a Growing National Cleaning Business Bilingual Office Manager (Sales, Customer Service, and HR Support) Are you a results-driven leader with a passion for office operations, customer service, and sales? Do you have experience supporting HR functions and thrive in a fast-paced, high-energy environment where you can truly make an impact? If you're ready to take your career to the next level, we want to hear from you! What We Offer Comprehensive Training & Support Get the tools you need to thrive and grow Competitive Salary $70,000 - $90,000 based on experience and performance Bonus Opportunities Your success will be recognized and rewarded Work-Life Balance Paid time off and holiday pay Retirement Benefits IRA plan with company match Your Role as an Office Manager As our Office Manager, you will be the driving force behind office efficiency, sales growth, and exceptional customer service. Youll lead a motivated team, secure key business accounts, support HR functions, and ensure smooth day-to-day operations. Key Responsibilities Sales Leadership & Business Development • Develop and implement sales strategies to drive revenue and secure recurring corporate accounts, • Identify and build relationships with potential clients, • Analyze sales metrics to improve performance and conversion rates, • Coordinate marketing efforts to align with sales goalsTeam Leadership & Performance Management, • Recruit, train, and coach sales and office staff to meet and exceed targets, • Set measurable goals, delegate tasks, and provide mentorship and support, • Conduct performance reviews and help team members grow professionallyOperational Excellence, • Work closely with operations to ensure promises made in sales are delivered smoothly, • Oversee data management, customer service workflows, and internal office procedures, • Troubleshoot and resolve challenges that may arise in daily operations, • Act as the key point of contact and decision-maker in the absence of higher managementCustomer Experience & Retention, • Promote a customer-first culture by ensuring all concerns, inquiries, and service issues are addressed promptly and professionally, • Take ownership of customer complaints, working to resolve conflicts effectively and ensure a positive outcome for both the client and the company, • Implement and follow a clear escalation process for complex or unresolved issues, ensuring they are handled with care and urgency, • Foster long-term client relationships through consistent follow-ups and excellent service, • Continuously look for ways to enhance the customer journey and satisfactionHR Support & Administration As a critical support to the HR team, youll assist with a range of essential human resources tasks, ensuring a smooth employee experience from onboarding to exit. Your responsibilities may include: • Assisting with recruitment, interviewing, and onboarding new team members, • Handling employee data, including compensation, benefits, time off request and performance tracking, • Responding to employee questions regarding policies, benefits, and procedures, • Delivering feedback from clients and handling disciplinary actions as needed, • Performing reference checks, background screenings, and system data entry (e.g., new hires, terminations, leave of absence), • Escalating HR matters to senior leadership when appropriate, • Supporting additional administrative tasks as neededWho You Are, • A proven leader with hands-on with strong sales experience and team management expertise, • A problem solver with strong communication, negotiation, and customer service skills, • Tech-savvy, organized, and efficient at juggling multiple priorities, • Bilingual (English/Spanish) required, • Experience in a service-based industry is a plusWhy Join eMaids? We're fast-growing, forward-thinking, and focused on excellence. As our Office Manager, youll have the opportunity to shape our continued success, support an incredible team, and make a real difference in your local market. Ideal Candidate Traits • Strong interpersonal skills, • Professionalism, discretion, and sound judgment in handling confidential matters, • Ability to lead and collaborate with both team members and senior leadership, • Excellent time management, multitasking, and prioritization abilities, • Self-motivated, proactive, and able to work independently, • Composed under pressure, with a strong sense of ownership and accountabilityReady to make your next move? Apply today and grow with us! Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Employee discount, • Paid time off, • Professional development assistanceSchedule:, • 8 hour shiftWork Location: In person

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? * B2B Software Customer Success Expert: You've managed customers with 5-6 figure ACVs, and always take a pro-active approach that is thoughtful and detail-oriented. * Customer Focused: Build and maintain strong, long-lasting customer relationships. You'll be the go-to for our customers who keenly understands their business needs and how PermitFlow can fit in to their growth and success. * Thought Leader: Act as a key player in the CS process, iterating adoption all the way through advocacy. * Analytical: You're take a data-driven approach and are able to gather, format, and interpret data to leverage in customer conversations. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. * Manage a book of business comprised primarily of contractors and developers in the construction industry and nurturing stakeholder relationships with decision makers and influencers * Own customer rollout, lifecycle management, renewal and expansion for your book of business * Collaborate with our Permit Operations team to onboard clients and ensure their continued satisfaction with the platform * Proactively build and project-manage intervention plans for at-risk customers * Engage with Product and Operations leadership to provide user feedback and play a key role in developing the product roadmap * Collaborate with the Head of Customer Success on internal initiatives, building process and laying the groundwork for future CSMs The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * 4+ years of experience within the early stage tech startup space * Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively * Self-motivated and driven, with a passion for building strong customer relationships * Willing to dive in head first in the face of challenges and ambiguity * Experience in the construction industry (and ideally permitting) is a strong plus! 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $110K - $150K

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a highly motivated, client-focused individual to join the Global Relay Client Services team. As part of Client Services Team, the Manager, Client Services, will lead Global Relay customer-facing teams in a 24/7 environment. You will be responsible for the team's day-to-day operations, leading a team of 6-12 experienced subject matter experts. The Manager will build strong relationships with peers to execute departmental strategies. In this role, you will have the opportunity to hire, coach and lead a growing team. Your accountabilities will include reporting on key metrics, handling client escalations and identifying opportunities to improve client experience. You possess a solid technical background and demonstrate the experience needed to guide complex issue resolution, implement best practices and maintain high client satisfaction. Your responsibilities • Leads a team that is responsible for providing a high level of technical support and customer satisfaction., • Conducts weekly 1:1s, prepares performance assessments; mentors and guides the professional and technical development of your team members., • Provides continuous feedback, addresses underperformance, and recognizes the individual strengths and contributions of your team members., • Develops a superior understanding of Global Relay Products and Services., • Monitors and analyze support metrics, customer feedback, and system performance to drive continuous improvement., • Manages staffing plans and work scheduling., • Facilitates open communication between Technical Support and other departments within Global Relay., • Collaborates with development and product teams to address software issues, bug fixes, and feature enhancements., • Provides training and mentoring to support staff to ensure continuous skills development and high team performance., • Stays updated on industry trends, emerging technologies, and best practices to improve support operations., • Manages and resolves escalations related to the support process, direct reports or product., • Oversees documentation of support processes, FAQs, and knowledge base articles to enhance self-service capabilities., • Builds strong relationships with peers and stakeholders to deliver on common goals., • Acts as a goal-oriented, self-starter who can work independently and reliably with minimal supervision., • Demonstrates strong ability to work comfortably under pressure in a fast-paced environment and able to handle challenging situations with integrity, empathy and sincerity., • Adapts and pivots quickly under changing conditions and circumstances; embraces new challenges and adjusts approaches as needed., • Showcases good judgment and prioritization skills to proactively and independently solve problems and make strong decisions., • Exhibits broad knowledge of the challenges and benefits of supporting a SaaS environment., • Has strong ability to react and effectively remove roadblocks affecting team efficiency., • Understands and able to communicate at all levels the impact to business and customers from Service Incidents., • Leads technical recovery to mitigate and restore service, minimizing impact to customers for major incidents while considering all aspects of Incident Management., • Identifies opportunities to improve efficiency and effectiveness of team., • Ensures new products, services, and features are fully supportable and meet Support Services non-functional requirements., • Identifies and recruits exceptional talent to improve the overall skillset and experience level of the team., • Manages direct reports with different levels of technical knowledge and experience, skillsets and expertise, and technical areas of focus. Successful candidates will exhibit strong communication and people management skills and will act as a personable relationship builder that demonstrates effective leadership through change. The successful candidate has a strong track record as a servant leader, with a strong focus on clearing roadblocks and enabling their teams to best support customers. You will have demonstrated leadership experience in a customer or end user SaaS Support environment and possess strong technical problem-solving abilities with a customer service orientation. • Previous experience in a SaaS or enterprise grade organization., • Post-secondary education (minimum of an undergraduate degree is preferred)., • 10 years SaaS support experience in a client-facing role., • At least 5 years of progressive leadership experience within a support organization., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Strong ability to set priorities and coordinate work efficiently and effectively., • Global Relay Client Services is a 24x7 team using a follow-the-sun model., • Managers may be required to work outside of business hours, including weekends and statutory holidays. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$100,000—$140,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job DescriptionAmalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. This position will be called on to work in both the Teller and Customer Service areas, according to needs. This position is responsible for presenting full array of Amalgamated Bank’s products to existing and potential customers at the Branch and at off-site events. The role will also support branch management in achievement of branch performance metrics and reports to our Union Square location. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses, • Perform all functions to open and maintain new and existing accounts, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, community and CRA activities, • Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Branch Manager Responsibilities behind Teller Line: • Perform all RBR duties such as stop payment orders, accept payment for rental of safe deposit boxes, process deposits / withdrawals, cash checks etc, • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Assist RBR’s with complex work-related matters (i.e. check cashing)., • Research and investigate customer claims in archive area, in matters relating to missing deposits, missing checks, original ATM envelopes, etc., to help resolve issues for customers in a timely manner, • Perform RBR functions as assigned. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures Knowledge, Skills, and Experience Requirements: • High School Diploma or equivalent, • Minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The starting base salary for this role is between $25 per hour – $27per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond * Legally authorized to work in the United States and located within the continental United States Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking. Compensation Range: $90K - $110K

Job DescriptionDescription About Uplift Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends. About Our Client Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Their Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute to their continued success. Location & Work Set-up: Hybrid (New York), Remote (Rest of US) As a Customer Success Manager for the US regions, youll help grow revenue and drive platform adoption through strategic account management and strong client relationships. Working closely with Sales and Media Buying teams, youll support clients in achieving their business goalsguiding them through platform onboarding, DSP strategy, optimization, and ongoing success. Youll play a key role in integrating the platform into their digital strategy. Requirements Responsibilities: • Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience, • Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client, • Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization, • Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns, • Educate clients on new platform features, DSP partners, services, and relevant practices, • Educate and grow the programmatic buying knowledge of clients. Qualifications: • Experience in advertising technology or a related field, • Solid experience in a DSP/programmatic work environment, • Ability to adapt quickly to a rapidly changing technology environment, • Ability to learn complex software applications and thrive in a fast-paced, digital environment, • Excellent written and verbal communication, organizational, & time management skills, • A passion for achieving higher levels of growth and development, • Ability to assist, manage and abide by clients needs and work with complaints in a concise and respectful manner, • Comfortable working with multiple clients and accounts at a time across a diverse set of industries, • Ability to analyze and interpret significant amounts of data, • Ability to speak, read, and write in English fluently

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: Our Customer Success team is at the heart of how we build lasting relationships with our clients. They don’t just react to issues, they proactively partner with customers to help them onboard smoothly, get the most value out of our services, and achieve their goals. By acting as trusted advisors, the team helps drive adoption, reduce churn, and uncover opportunities for growth. In short, they make sure our customers feel supported, successful, and excited to keep growing with us. The Role: The Customer Success Manager will oversee both the Customer Success and Customer Support functions, acting as both a strategist and hands-on leader. This role is ideal for someone who has spent years as a high-performing individual contributor, then stepped into team leadership. someone who can roll up their sleeves while also shaping the big picture. You will own KPIs, team growth, and process development, ensuring our customers achieve maximum value while our internal teams scale with the business. What you’ll be doing: * Lead and manage the Customer Success and Customer Support teams, providing coaching, mentorship, and career development. * Define, track, and own KPIs across retention, expansion, NRR, CSAT, and support SLAs. * Develop and implement scalable processes for onboarding, adoption, renewals, and issue resolution. * Act as a player-coach: balancing leadership with direct customer engagement when needed. * Partner cross-functionally with Sales, Product, and Operations to align customer needs with company strategy. * Build and grow a best-in-class customer experience function that scales with company growth. * Represent the customer’s voice in leadership discussions, influencing product roadmap and service delivery. The qualifications you need: * 5+ years as an individual contributor in Customer Success or Account Management within a B2B SaaS or startup environment. * 2-3 years managing a Customer Success team, ideally in a high-growth or startup setting. * Proven experience as a player-coach—comfortable building strategy while still engaging directly with customers. * Demonstrated ability to scale or grow a team and implement repeatable processes. * Experience overseeing or closely partnering with Customer Support operations. * Strong analytical skills and fluency with customer metrics, KPIs, and reporting. * Exceptional communication, leadership, and problem-solving abilities. * Startup DNA: resourceful, adaptable, thrives in fast-paced, evolving environments. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability * Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and paid time off. * Opportunities for professional development and career advancement within a growing company. Compensation Range: $130K - $150K

Job DescriptionResident Experience & Property Relations ManagerFull-Time | Field-Based | New York City | Natural WirelessPosition Summary:Natural Wireless, a leading provider of building-wide high-speed Internet service, is seeking a proactive and personable Resident Experience & Property Relations Manager to serve as the face of our company across a portfolio of high-rise residential buildings. This position is ideal for someone who excels in relationship management, enjoys engaging with diverse communities, and is passionate about delivering exceptional service experiences. In this role, you will maintain strong relationships with property managers, ensure ongoing visibility of Natural Wireless to residents, and support service adoption through on-site engagement and outreach.Key Responsibilities: • Act as the primary point of contact between Natural Wireless and property managers and building staff., • Visit assigned residential buildings regularly to maintain strong relationships and ensure resident satisfaction., • Educate property staff about Natural Wireless’ services, benefits, and value proposition., • Coordinate and execute on-site promotional efforts including lobby hours and resident events., • Develop tailored outreach strategies to maximize awareness and sign-ups within each building., • Track resident feedback, building-specific issues, and opportunities to enhance service delivery., • Collaborate with internal teams to address buildings’ management inquiries and service concerns., • Maintain detailed records of visits, events, and engagement metrics using Pipeline CRM., • Participate in team meetings at the South Hackensack, NJ headquarters and contribute to ongoing improvement initiatives.Qualifications:, • Excellent interpersonal, communication, and customer service skills., • Professional demeanor with the ability to engage with residents, leasing staff, and property management teams., • Highly organized and self-motivated with a strong attention to detail., • Experience in property management, residential services, hospitality, or customer engagement is a plus., • Familiarity with CRM systems (e.g., Pipeline CRM), Google Workspace, and Microsoft Office., • Ability to travel daily throughout NYC and occasionally attend evening/weekend events., • Able to lift up to 25 lbs for marketing displays or event materials.What We Offer:, • Competitive salary and comprehensive benefits package., • A dynamic, field-based role with flexibility and independence., • The opportunity to play a key part in expanding next-generation Internet services in NYC. YurnJq2tMS

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe’re seeking a proactive and driven Customer Success Enablement Manager to join our growing team. In this role, you’ll be instrumental in designing and delivering the training, tools, and processes that empower our CS organization to deliver exceptional customer experiences at scale. As an Enablement Manager, you’ll support our Customer Success team and work closely with Sales, Product, and Marketing teams to ensure consistent messaging, impactful onboarding, and continuous learning across the organization. Your efforts will directly influence team performance and customer value, establishing you as a key player in shaping the future of how Canary enables success for both our people and our customers.Responsibilities • Design, deliver, and manage onboarding programs that ramp new CS team members quickly., • Create and run workshops, product demos, and skills training to improve CS effectiveness., • Develop ongoing enablement initiatives to keep the team sharp as products and processes evolve., • Build and maintain playbooks, best practice guides, enablement videos, and internal documentation., • Partner with CS leadership to create scalable resources that improve team performance., • Help scale a global CS organization by tailoring enablement programs to fit local contexts while maintaining consistency worldwide., • Own new hire/team tooling and best practices, ensuring smooth access, documentation, and training., • Optimize CS processes, workflows, and tools (e.g., Notion, Gainsight, Gong, Salesloft, etc)., • Measure the impact of enablement programs and continuously refine based on feedback and data., • Drive innovation by embedding AI into team workflows, helping the CS team work smarter and deliver more value., • Collaborate with Product, Marketing, and Sales teams to ensure CS messaging is consistent, accurate, and up to date., • Champion knowledge-sharing and foster a culture of continuous learning within the CS org.Qualifications, • 2–4+ years in Customer Success, Enablement, or a similar role., • Proven experience building training, playbooks, or enablement content for customer-facing teams., • Strong presentation and communication skills; able to engage and inspire teams., • Excellent facilitation and workshop leadership skills., • Strong project management skills with the ability to prioritize and execute effectively., • Familiarity with CS methodologies and tools (e.g., Gainsight, Salesforce, customer health scoring)., • Highly organized, analytical, and comfortable in a fast-paced startup environment.

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to school districts nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other. Why is this role important? The Success Coordinator holds a pivotal role within Presence by recognizing and performing all value-added tasks of the Success Coordination team, leading and uniting efforts across the team to ensure optimal student referral processing and efficient service delivery. This position is instrumental towards the Presence mission of empowering everyone who serves children with diverse needs by enabling providers to deliver invaluable services to students nationwide, ensuring fidelity, scalability, and meticulous execution of referral management with a profound commitment to students being served quickly and thoroughly throughout the IEP and service lifecycle. What will you do at Presence? • High-Volume Student Referral Management: Implement and oversee timely administrative student referral management tasks. Monitor student referral efficiencies to ensure students within these accounts are promptly assigned, moved to in-process (therapy), or completed (assessments)., • Student Referral Processing: Support matching of students according to school schedules. Process, complete, cancel, or delete student services as needed, and escalate issues when necessary., • Collaboration: Collaborate with Customer and Clinical Success teams to address administrative concerns or questions about student referrals for high-volume accounts. Assist these teams with onboarding customers and ensuring thorough documentation of program implementation and service coordination practices., • Caseload Management: Under the guidance of Clinical Success, receive, input, and verify caseload details. Confirm alignment with contractual agreements., • Resource Organization: Support organizing and maintaining Organizational Handbooks and district-specific resources., • Experience: 1-2 years in a professional administrative role or similar, with experience managing high-value accounts preferred., • Communication Skills: Exceptional written and verbal communication skills demonstrated through email, conference calls, internal meetings, client visits, and presentations., • Education or Healthcare Industry Experience: Previous experience in the education or healthcare industry is highly desirable., • Problem-Solving Skills: Strong problem-solving skills and awareness of escalation protocols., • Task Management: Ability to balance various daily tasks and strategically adjust priorities., • Technical Proficiency: Experience with Salesforce or a similar CRM, G-Suite, Mac, and Microsoft Excel., • Data Management: Proficiency in data management and using reports for key metrics and accountability monitoring., • Passion: A genuine passion for helping schools and students with special needs., • Self-Motivation: Strong self-motivation and an entrepreneurial mindset dedicated to growing services and client base., • Flexibility and Adaptability: Quickly adjusting to changing conditions while maintaining high-performance standards., • Communication: Ability to communicate professionally via phone and email., • Organizational Skills: Excellent organizational skills., • Problem-Solving: Great collaborative and independent problem-solving skills., • Comprehensive Medical Coverage includes Dental and Vision, • Accrued PTO of 120 hours annually, • 11 Company Paid Holidays, • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend, • Paid Life insurance, AD&D., and disability benefits, • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. Base Salary of $19.25 per hour. This is a non-exempt hourly position. Where is this position located? • Presence is headquartered in New York City, with our clients in the U.S., • This position will report directly to the Success Manager, • All employees are committed to being available and on camera for our Core Working Hours, from noon to 5 pm EST M-F. Pacific Standard Time hours preferred.

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentNestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job DescriptionCompany Summary:Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact. What Your Experience Will Be: As a Client Experience Manager at Slang AI, you’ll own the end-to-end customer journey for our SMB clients — from onboarding through long-term success and day-to-day support. You’ll guide customers through their initial rollout, transition seamlessly into serving as their long-term success manager, and directly manage the support inbox during business hours, where many of their most important interactions occur. Because support volume is currently low (fewer than 60 inquiries per month across 1,500+ customers), this role offers the opportunity to both deliver excellent frontline support and help design how support scales as we grow. You’ll gain unique visibility into customer needs in real time while influencing the tools, processes, and standards that will shape support as the business expands. This unique scope means you’ll be both a strategic advisor and a hands-on partner, ensuring customers launch smoothly, adopt key features, resolve challenges quickly, and realize the full value of Slang. By owning these critical touch points, you’ll have a large sphere of influence over customer outcomes, shaping retention, adoption, and satisfaction across a significant segment of the business. In addition, you’ll play a key role in our digital customer success program — helping define and refine automated success sequences to ensure accuracy, consistency, and strong adoption results. This work ensures customers experience the same hospitality-first service at scale, while giving you a direct impact on how Slang drives measurable results for our clients. Why You Belong Here & How You Will Grow:At Slang, we believe success starts with great execution and great service. In this role, you’ll gain valuable experience managing full customer lifecycles and working with hospitality operators in a fast-paced environment. You’ll learn how to onboard, support, and grow a book of business with autonomy, while contributing to scalable processes that improve outcomes across the team. We offer training, feedback, and growth opportunities to help you level up in customer success, technical product fluency, and strategic account management.What Success Looks Like • Driving Long-Term Success: You are responsible for the health and success of your assigned accounts. You ensure customers are seeing clear outcomes, meeting their goals, and staying on track for renewal., • Building Trusted Relationship: You build strong relationships with a range of customer stakeholders — from General Managers to Operations Leaders — and know how to tailor your approach depending on their needs., • Renewals & Retention: You own the renewal process and are accountable for maintaining and growing account revenue. You identify risks early, take action to resolve issues, and keep customers satisfied and committed., • Surfacing Growth Opportunity: You surface expansion opportunities (e.g. additional locations or use cases) and work with Sales to execute. You contribute to the team’s Net Revenue Retention (NRR) goal., • Feature Adoption & Product Fluency: You guide customers through product updates, encourage usage of key features, and tie adoption back to business outcomes. You’re expected to understand and explain Slang’s value., • Onboarding and Success Planning: You create simple account plans to track customer goals, key contacts, risks, and growth potential. You align internal teams around each plan to support execution., • Voice of the Customer: You escalate customer feedback internally and contribute insights that improve product and service. You partner with Product and Support to advocate for customer needs., • Hospitality-First Service: You respond quickly, handle challenges with professionalism, and make interactions easy for customers. You aim to create a positive experience in every conversation.What You Will Bring, • Customer Focus: You care about helping customers succeed. You’re responsive, thoughtful, and proactive., • Experience: 3+ years of experience in customer success, account management, or client-facing roles. Background in restaurants or hospitality tech is strongly preferred., • Business Acumen: You understand restaurant operations and how to align Slang’s value with business goals. You’re comfortable working with executives and frontline staff alike., • Communication: You’re clear and concise in both written and verbal communication. You know how to explain ideas, give updates, and lead customer conversations., • Ownership: You manage your book of business with attention to detail. You’re accountable for renewals, engagement, and outcomes., • Adaptability: You’re comfortable in a fast-changing environment and open to feedback. You handle ambiguity and know how to prioritize.

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Job Description Position Purpose: The Manager, Customer Service is responsible for leading day-to-day customer service functions within a regulated water utility. This role ensures operational excellence in contact center as well as administrative and back-offices activities while maintaining compliance with regulatory requirements. The Manager provides leadership to drive performance, enhance customer satisfaction, and implement continuous improvement strategies that support company goals and regulatory commitments. Primary Duties/Responsibilities: Operational Leadership • Oversee the daily operations of customer service functions including customer contact center operations, administrative team and back-office activities., • Ensure customer interactions and processes are handled in compliance with regulatory standards and service quality expectations., • Manage key operational metrics (KPIs) such as service level performance, first contact resolution and customer satisfaction., • Champion a customer-centric culture that prioritizes responsiveness, empathy, and proactive communication., • Participate in initiatives that enhance the customer experience across all touchpoints—phone, IVR, web, etc., • Collaborate with billing, payments, collections, DB&T, field operations, and communications to streamline the customer journey and support digital self-service tools., • Monitor and report performance against regulatory metrics and service standards., • Lead, coach, and develop a team of supervisors and frontline employees to achieve high performance and professional growth., • Foster a culture of accountability, engagement, and continuous learning., • Identify opportunities to improve operational efficiency through technology, automation, and process redesign., • Participate in or lead cross-functional projects to enhance systems, improve performance, or support customer programs., • Drive operational readiness for new initiatives, acquisitions, or system implementations.Qualifications Education/Experience/Background: • Bachelor’s degree in Business Administration, Management, or related field required., • 5-7+ years of experience in customer operations, utility operations, or related service industry, with at least 3 years in a leadership role., • Experience leading in a high volume contact center environment., • Strong understanding of customer service, billing, and collections processes within a regulated framework., • Knowledge of utility tariffs, rate structures, and regulatory compliance requirements., • Proven ability to analyze performance metrics and implement data-driven decisions., • Excellent leadership, communication, and interpersonal skills., • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Proficiency with customer information systems (CIS), billing software, work order management and reporting tools including google products., • Ability to interact with all levels of leadership including executive leadership., • Competencies:, • Customer Focus – Prioritizes customer needs and fosters positive relationships., • Operational Excellence – Drives results through process discipline and performance management., • Leadership & Coaching – Develops talent and promotes a culture of engagement., • Accountability – Ensures commitments are met and standards upheld., • Continuous Improvement – Encourages innovation and adapts to changing business needs. Additional Information Pay Range: $110000 to $120000 Per Year. BENEFITS Veolia’s comprehensive benefits package includes paid time-off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We’re hiring a Customer Success Operations Manager to join our growing CS Ops team, supporting the Senior CS Operations & Strategy Manager. In this role, you’ll play a central part in building the systems, processes, and insights that enable our CS team to scale and deliver an exceptional post-sales experience. Your mission: to scale our CS operations by enhancing tooling, streamlining workflows, and unlocking actionable insights that help the team deliver better outcomes across implementation, retention, and expansion. You’ll take ownership of key operational workstreams, including tooling administration, data auditing, and analytics, while collaborating cross-functionally with Product, Sales Ops, and Finance to evolve our post-sales systems.Responsibilities • Support CS Operations: Partner with the Senior CS Operations & Strategy Manager to execute projects, troubleshoot workflow issues, and analyze data to support strategic decisions., • Support GTM Data Needs: Respond to ad-hoc analytics and data ticket requests from CS and other GTM teams, delivering timely, accurate insights to inform decision-making, • Own Reporting Infrastructure: Create dashboards and reporting frameworks that surface actionable insights across implementation, adoption, risk, renewals, and NRR., • Ensure Data Integrity: Own data hygiene across platforms, resolve discrepancies in customer data, and maintain accurate segmentation and health score logic., • Drive Operational Efficiency: Analyze and improve CS processes to reduce manual work, increase team efficiency, and ensure scalability of workflows like onboarding, QBRs, and renewal tracking., • Manage Tooling & Automation: Manage and optimize the CS tech stack (Gainsight, Salesforce, Gong), implement lifecycle automations, and support feature rollout and user adoption across the team., • Maintain Documentation: Create and maintain documentation for processes, procedures, and best practices.Qualifications, • Bachelor's degree in Business Administration, Operations Management, or a related field., • 1 - 3 years of experience in Operations, Business Analytics, or a similar analytical role., • Proficiency in SQL is required – must be able to write and troubleshoot complex queries independently., • Proficiency in advanced Microsoft Excel, including pivot tables and data modeling, is required., • Strong attention to detail, analytical skills, and ability to proactively solve problems., • Ability to manage multiple workstreams, communicate clearly, and collaborate cross-functionally., • Preferred proficiency in Salesforce or a similar CRM.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job DescriptionOverviewAt Addition Wealth, we’re on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life’s financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We’re not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions—leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you’ll have the opportunity to solve complex challenges, push the boundaries of what’s possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider’s 54 Promising Fintech Companies to Watch, honored with UBS’ Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We’ve also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we’re building something extraordinary—and we’re just getting started. About the RoleAddition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You’ll be a key partner to our clients — supporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. This role is also product facing and technical in nature. This means you’ll be able to help define our product roadmap, own rollouts/implementation and also be responsible for product QA as the business owner for select features. If you thrive in relationship management, technical product implementations and prioritization, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we’d love to hear from you. You’ll succeed in this role if you’re client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business.We're looking for the following: • A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done., • You take the time to understand each client’s unique goals and long-term objectives, and adapt your approach to help them succeed — leading to stronger relationships and measurable outcomes., • You’re a hands-on partner in the day-to-day — solving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows., • You love to understand the technical pieces of the product and can figure out how to, • A clear communicator with strong interpersonal instincts — unafraid to speak your mind and build trust across both internal and external stakeholders., • You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations., • You have 5+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations — with a strong track record of using data and strategic thinking to drive results., • Experience in fintech, financial services, wealth management and/or insurance is preferred What you'll work on:, • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless, high-quality experience at every stage. You'll play a key role in setting up accounts for success, guiding adoption, and helping our enterprise partners deliver value to their end clients., • Act as a trusted day-to-day contact, helping clients navigate questions, share feedback, and get the most out of the product., • Use data and insights to spot trends, identify opportunities, and support account growth strategies., • Join client conversations to reinforce value, align on priorities, and help drive progress across key initiatives., • Contribute to the evolution of our internal tools and processes, helping lay the groundwork for scalable enterprise account management.What you'll get:, • Strategic Exposure to Key Enterprise Accounts - Gain front-line experience with our most critical enterprise clients. In this role, you’ll work closely with senior stakeholders, supporting relationship growth, identifying expansion opportunities, and contributing to long-term client success., • Product & Technical Experience - This is not just a customer support or client account management role. You will stretch into product and collaborate closely on product scoping (including owning the business requirements for our newest products), implementation, QA and more., • Cross-functional collaboration - Partner with product, operations, CRM etc to influence roadmap decisions, surface client insights, and deliver a cohesive customer experience., • Flexibility - We believe in flexibility as long as you can deliver on strong outcomes for our clients., • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale, • Mission Driven - You’ll see the product of your work – directly improving the financial health of millions of people in the US through access to high quality financial expertiseWe also offer great benefits & perks including:, • Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees, • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals., • Work from anywhere: We're remote first with a home base in NY., • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account., • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies., • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave., • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays., • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!

Job DescriptionJob Title: District Sales Manager Location: New Jersey (Home Base) & New York (Field) Job Type: Full-Time (Monday – Friday, 9:00 AM – 5:00 PM) About the Role: We are seeking a highly motivated and experienced District Sales Manager to lead and develop a team of sales representatives. The ideal candidate will have a strong background in sales, preferably within the healthcare industry. This role requires a dynamic leader who can drive sales, meet targets, and ensure customer satisfaction through strategic planning and effective team management. Key Responsibilities: • Oversee, train, and mentor a team of sales representatives to achieve sales goals and business objectives., • Develop and implement sales strategies to drive revenue growth and market expansion., • Conduct regular in-person training sessions, presentations, and performance reviews for the sales team and clients., • Present sales strategies and solutions to employees and clients to strengthen partnerships and increase engagement., • Monitor sales performance, analyze data, and adjust strategies as needed to optimize team success., • Ensure high levels of customer satisfaction by maintaining strong client relationships and addressing concerns proactively., • Work in-office at the home base in New Jersey for 2-3 days per week and spend the remaining days in the field with sales representatives across New York. Qualifications & Requirements:, • Bachelor’s Degree in related discipline., • 2+ years of experience in pharmaceutical sales or healthcare environment is preferred., • Strong ability to train, coach, and motivate a sales team to exceed targets., • Excellent presentation and communication skills for both employees and clients., • Strong analytical and problem-solving abilities to assess performance and drive improvements., • Ability to travel between New Jersey and New York on a weekly basis., • Conduct field coaching, develop business plans, and ensure alignment across stakeholders., • Lead sales training, monitor performance metrics, and drive compliance with company policies., • Facilitate team collaboration and share best practices., • Identify top-performing representatives for recognition and career growth opportunities., • Manage analytics, optimize physician engagement, and support marketing initiatives. Salary: $70,000 – $80,000 plus commission and a travel stipend. Final compensation will be determined by factors such as experience, location, skills, and job-related knowledge. Benefits: • 401(k), • Health insurance, • Paid time off If you are a results-driven sales leader looking for an opportunity to make an impact, we want to hear from you! Apply today to join our team.

Job Description Expectation of Employee: Support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence; collaboration; innovation; respect personalization; commitment to the community; accountability and ownership. Position Summary: Under the general direction of the Program Manager, the Senior Services Coordinator is responsible for planning, organizing, coordinating and implementing a variety of services to enhance the quality of life and the well-being of senior citizens. This position is responsible for directing the day-to-day administration of various activities/programs designed to meet the needs of the aging population. The incumbent coordinates the provision of services to the participants and promotes these programs which address the recreational, social, emotional, and nutritional and health needs of the client population. Responsibilities and Duties: • Plans and develops social and recreational programming incorporating ideas and suggestions from clients, • Assist in designing & implementing recreational programs for program participants, • Participates in and supports a team approach in the planning and development of the social and recreational programming., • Demonstrates a caring interpersonal approach and able to communicate with others who are experiencing communication difficulties, • Provides information and make appropriate referrals to older adults needing assistance., • Plans, schedules, and coordinates activities, day field trips, and special recreational events for seniors, • Secures adequate supervision for all senior events, including field trips., • Maintain client confidentiality and excellent customer service, • Encourage involvement from the local community to attend activities., • Perform all duties and responsibilities in a timely and effective manner in accordance with established agency’s policies., • Keep Program Manager promptly and fully informed of all problems or unusual matters and suggest alternative courses of action which may be taken, • Support the goal of increasing awareness of all PACO programs and services in the community and to increase the number of participants, • Minimum of a High School diploma or equivalent with 2 years relevant experience or Associate Degree or two (2) years college or with one (1) year relevant experience as a recreation leader or related experience in programs involving the planning, scheduling, implementation and supervision of recreation programs for senior citizens; or substituting successful completion of college level course work in recreation, physical education, gerontology, or a related field for the experience; or any equivalent combination of experience and training., • A valid NJ Driver’s license

Job DescriptionFast-Track Your Career with Buck Mason as a Manager in Training! Got a fire in your belly to learn everything about retail management? As a Manager in Training at Buck Mason, you’ll be on the fast track to leading your own store. This full-time role is all about soaking up knowledge, supporting the Store Manager, and getting ready to take the helm.Responsibilities: • Knowledge Sponge: Absorb everything from our seasoned managers about running a top-notch retail operation., • Future Leader: Support the Store Manager in recruiting, training, and developing the store staff, with an eye on building your own future team., • Sales Driver: Dive into the numbers, analyze sales data, and support the Store Manager in achieving sales targets., • Operational Expert: Oversee daily store operations, manage inventory levels, and ensure compliance with company policies., • Primary Contact: Step up as the primary point of contact in the Store Manager’s absence, ensuring seamless operations.Required Skills:, • Hungry to learn – you've got that fire in your belly to soak up everything you can about retail management., • Natural born leader – you've got that spark that inspires others to step up and be their best., • Customer service wizard – you know how to make every customer feel like they're the most important person in the room., • Detail-oriented – you're the master of the to-do list and nothing slips through the cracks on your watch., • Team player – you thrive in a collaborative environment and love working with others to achieve common goals., • Communication ace – whether it's chatting with customers or leading a team meeting, you've got the gift of gab.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking a Service Coordinator/Case Manager for our Jackson Heights location. Position Summary: The major Duties and Responsibilities include: • Ensure appropriate services deliver to the program patients including conduct assessment/ reassessment, and conferences including the reasons for participation in the health education sessions., • Develops and updates the patients’ individual service/care plans based on assessment/reassessment. Provide individual health education sessions to the program patients. Leading and be responsible for quality-of-service delivery to patients, required documentation and recruitment goal., • Work closely with the Program Manager for Support Services to ensure appropriate services delivers to the program patients including conduct program orientation, screening/re-screening, and intakes including the reasons for participation in program services., • Provide psychoeducation support groups to the program patients., • Assist the Program Manager for Support Services to coordinate and attend all required training sessions and meetings (e.g., care planning, ad hoc, training, and supervision)., • Work closely with Apicha CHC staff and other service providers to coordinate patients' care. Manage the program patient’s satisfaction and exit surveys; complete the reports and represent the results. Manage and monitor the program key deliverables to the patients and meet the program’s benchmark., • Maintain accurate records on the services and activities such as attendance, registration, patient’s interactions and other required documentation according to the protocols and standards of Apicha’s Department of Support Services in designate database and reporting structures., • Write and submit reports adhering to deadlines and work as a part of the team for quality assurance and continue quality improvement (CQI) tasks., • Communicate effectively with patients, families, and the public to build trusting relationships across a broad range of socioeconomic and cultural backgrounds. Represent the agency at various venues to promote agency services., • Other activities as assigned. Qualifications: • BA/BS in related field with two (2) years of qualifying experiences required. An advanced degree in one of the qualifying fields may substituted for 1 year of qualifying experience., • Experience working with target populations strongly preferred. The target populations: HIV/AIDS who are virally unsuppressed, individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or chronic hepatitis., • Excellent organization, written, verbal, and interpersonal communication skills in English required. Excellent customer service skills to assist in resolving member complaints., • Appreciation of and commitment to Apicha’s mission and values required., • Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC. Consistent team player capable of effectively operating within the organizational structure., • Strong verbal and written communication skills – for both internal and external audience. Computer literacy – ability to learn and adapt to different reporting platforms within required time frames., • Ability to work effectively in stressful environment. Ability to work effectively in both a collaborative as well as individual setting. Work flexible hours including some evenings and weekends required. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement We are searching for an Experienced Experiential Entertainment Operations Supervisor to join the Ginger Companies family at our Flagship Venue in the heart of Brooklyn. KICK AXE THROWING is the most exciting thing to hit the country and we want you to be part of our team! Kick Axe has been featured on VICELAND, CNN, CBS, ABC, NBC, Seth Meyers, Million Dollar Listing NY, Younger, The Today Show, and more. Check us out at and ! As a Supervisor, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as an Supervisor you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as assisting with recruiting and hiring staff, training, overseeing food quality, creating and executing operational strategies, enforcing menu standards, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties. JOB DUTIES: • Manage and oversee the entire venue operation, • Deliver exceptional guest services, • Ensuring guest satisfaction, • Respond efficiently to customer questions and complaints, • Organize and supervise shifts, • Manage, lead, & develop staff, • Training and evaluating staff performance, • Manage labor, food cost, forecast requirements, and maintain inventory, • Manage restaurant supplies, • Control costs and minimize waste, • Create and nurture a positive working environment, • Must have weekend availability (THIS IS A PART TIME POSITION, WITH POTENTIAL GROWTH TO FULL TIME), • 3- 5+ years of experience as a Bar/Restaurant Supervisor, Manager or similar role, • 3- 5+ years of experience in customer service management, • Extensive food and beverage knowledge, • Computer literacy, • Very Detailed Oriented, • Familiarity with restaurant management software, • Experience in event coordinating, • Strong leadership, motivational, and people skills, • Good financial management skills, • Critical thinking and problem-solving skills, • Team player, • Adapt to Change, • Good time-management skills, • Great interpersonal and communication skills, • Culinary school diploma, BS degree in Business Administration, or equivalent work experienceComplete our short application today!

Job DescriptionSalary: 45-50K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Program Manager of Manhattan NY Connects, the NY Connects Specialist is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The Specialist must provide consistent, comprehensive, locally based information through the No Wrong Door system for individuals, caregivers, and families. QUALIFICATIONS: The NY Connects Specialist of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 2 years experience in the health and human service field, including service areas related to long term services and supports. The NY Connects Specialist must have proficiency in google suites and Microsoft office. He/She/They must also have experience in answering calls in a call center like environment, and providing assistance over the phone. He/She/They must possess excellent customer service skills, attention to detail, communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Answer calls and provide the caller assistance with long term services and support. * Data entry into PeerPlace for all services provided. * Complete weekly/monthly report on assigned deliverables. * Screens for benefits and entitlements, can assist with applications and advocacy around government-funded and privately funded programs. * Will assist in accessing services, including referral linkages to these services. * Will provide Person-Centered Options Counseling around client preference for services. * May conduct in-home client visits to assist with entitlement and benefits, grant applications and to assess clients social, emotional, and environmental status, as necessary. * Conduct outreach and public education to provide information on NY Connect services and education on long term services and support. * Participate in training to stay current on trends with social and human service areas. * Maintain complete and accurate case records and within organizational time frames. * Arrange for translation services, as needed, for clients. * Actively participate in supervision and staff meetings. * Work with the Program Director and Program Manager in program planning and development, including coordination of special programs or events and communication of problems or needs related to client services. * Provide resources to add to the Resources Directory. * Provide content and/or feedback on the monthly NY Connects Newsletter. * Perform other duties as assigned. WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job Description Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driving force behind an energetic team poised for success! In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel. And here’s the best part: individual commissions are paid twice a month—yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster! If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team! Average Hourly + Commission Total Compensation: $30 - $62 an hour with limitless growth potential—your success is in your hands! Key Responsibilities Team Leadership & Development • Recruit, hire, and train top-tier sales talent, • Foster a high-performance culture through motivation, coaching, and regular feedback, • Conduct employee performance evaluations and guide team development, • Drive store sales and achieve or exceed performance goals, • Championing a customer-first approach, ensuring satisfaction and loyalty, • Acquire and maintain customers, • Empower team members to deliver personalized solutions and close sales, • Conduct weekly staff meetings and setup sales goal expectations, • Oversee day-to-day operations including merchandising, inventory, and store appearance, • Ensure all company policies and operational procedures are followed consistently, • Manage cash handling and POS transactions with accuracy, • Track and analyze store performance metrics to identify areas for improvement, • Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:, • Associate or bachelor’s degree with course work in business, accounting, marketing or management., • 1-2 years’ experience in retail sales management (wireless industry preferred), • Proven ability to meet or exceed sales goals, • Availability to work a flexible schedule, including evenings, weekends, and holidays, • Strong leadership and team-building skills, • Excellent interpersonal and communication abilities, • Strategic thinker with strong analytical and problem-solving skills, • Deep understanding of wireless products, plans, and trends, • Competitive base salary with uncapped commission potential, • Medical, dental, Vision, Life Insurance and 401K with match for FT employees, • Supplemental insurance available, • Career advancement opportunities within a growing company, • Ability to stand for long periods of time, • Ability to lift objects weighing up to 40lbs, • Full Time (45 hours) availability Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career—where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you’ll see your efforts rewarded more often than anywhere else. Don’t miss out—be part of something truly exciting! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.

Job Description Pre-owned Vehicle Sales Manager If you are looking for an opportunity to work for a fast growing, family-owned dealership, the Route 4 Auto Group is for you! We are always looking for qualified individuals to join our sales team to help handle the overflow of work we are experiencing. At the Route 4 Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Route 4 Auto Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciate their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. WHAT WE OFFER: • Medical, Dental, and Vision coverage, • 401K contribution match, • Free college education, • Aggressive pay plan, • Extensive training, • Employee vehicle purchase discounts, • Paid vacation, • Opportunity to define yourself and your career, • Be a leader & provide focus for your Pre-owned car sales team, • Work directly with our employees and customers to develop relationships and help to enhance the sales process, • Oversee acquisition of pre owned vehicle inventory, • Manage pre-owned inventory, • Participate in marketing of pre-owned inventory, • Build rapport with customers to establish and maintain a strong, loyal customer network, • Provide training and support to the sales staff and assist in closing deals, • Help manage productivity of the sales department, • Dealership pre-owned management experience, • Must be interested in training additional sales associates and work within a team environment, • Enthusiastic with high energy throughout the sales workday, • Clean driving record