Customer support manager jobs in Bay Shore, New York - Page 2Create job alerts

Job Description DUTIES AND KEY RESPONSIBILITIES: • Check floor plan for assigned station and side work., • Greet all residents and guests. Assist residents to table and help them fold walkers as needed., • Distribute/collect menus. Take meal orders, monitor residents’ dietary needs and make menu suggestions accordingly., • Assist in the plating and proper portion controls of some or all of the following: appetizer, salads, soup, beverages and desserts for residents and guests., • Before serving, check the meal to ensure that it is appetizing in appearance and aroma and will present well., • Serve meals and beverages to residents, ensuring accuracy and promptness., • Monitor resident’s eating habits and report anything unusual to the Director of Wellness., • Check back to tables after the meal is served to see that meal is acceptable and that residents have everything needed for a satisfying dining experience., • Watch for residents' cues and non-verbal communication to anticipate their needs and provide prompt service., • Respond promptly to special requests and dietary preferences, accommodating residents' individual needs. Respond to resident questions about the food, if possible, if not, report the question to the Chef on duty., • Set and clear tables. Ensure cleanliness and organization in the dining area. Check table settings for cleanliness, especially inspecting glass and silverware and remove and/or replace as necessary., • Pick up all dirty dishes as the resident finishes each course., • Bus tables at end of meal. Carry soiled dishes, utensils, etc., to wash area; scrape dishes and place in the dish drop off area., • Re-sets tables in station completely, including wiping down vases, salt and pepper shakers, change tablecloths, wipe chairs and chair legs., • Assure that condiments and supplies for the next meal are readily available., • Provide excellent customer service to residents, their families, and guests, creating a friendly and comfortable environment., • Develop positive relationships with residents, addressing them by name and engaging in conversation to enhance their dining experience., • Familiarize yourself with the daily menu, including options for special diets and dietary restrictions prior to approaching wait stations., • Assist residents in making informed choices by providing detailed descriptions of the menu items and making recommendations based on their preferences., • Work closely and cooperatively with kitchen staff, ensuring accurate communication of orders and any specific dietary requirements., • Collaborate with other team members to maintain a smooth flow of service and address any issues or concerns promptly., • Assist other employees in the performance of their assignments when you are available, seeking out opportunities to help., • Recognize the need for variations in staffing and volunteer to fill open shifts., • Follow established hygiene and safety protocols, maintaining cleanliness and organization in the dining area., • Adhere to food handling guidelines and ensure proper sanitation of dishes, utensils, and service areas., • Follow proper storage practices, including time and date labeling, quality assurance, categorizing storage areas and stock rotation., • Detect and identify any unpleasant odors in the dining area, such as spoiled food or unsanitary conditions, and promptly address them., • Clean and sanitize the following: commercial coffee maker, iced tea machine, juice and /or soda dispenser, ice cream freezer, soft serve yogurt, reach-in refrigerators and freezers, bussing carts, conveyor and/or popup toaster, stainless steel, storage and production surfaces., • Vacuum floors and mats, sweep floor in service area, remove trash as required., • Complete special assigned cleaning jobs based on periodic schedules., • Foster a sense of community by engaging with residents, listening to their feedback, and addressing any concerns or special requests., • Promote social interaction during mealtimes to enhance the residents' overall experience., • Support the organization and execution of special events and celebrations within the community., • Assist in setting up and decorating dining areas for these occasions, ensuring a festive and welcoming atmosphere., • Wear proper and clean company uniform., • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty.

Job Description DUTIES AND KEY RESPONSIBILITIES: • Check floor plan for assigned station and side work., • Greet all residents and guests. Assist residents to table and help them fold walkers as needed., • Distribute/collect menus. Take meal orders, monitor residents’ dietary needs and make menu suggestions accordingly., • Assist in the plating and proper portion controls of some or all of the following: appetizer, salads, soup, beverages and desserts for residents and guests., • Before serving, check the meal to ensure that it is appetizing in appearance and aroma and will present well., • Serve meals and beverages to residents, ensuring accuracy and promptness., • Monitor resident’s eating habits and report anything unusual to the Director of Wellness., • Check back to tables after the meal is served to see that meal is acceptable and that residents have everything needed for a satisfying dining experience., • Watch for residents' cues and non-verbal communication to anticipate their needs and provide prompt service., • Respond promptly to special requests and dietary preferences, accommodating residents' individual needs. Respond to resident questions about the food, if possible, if not, report the question to the Chef on duty., • Set and clear tables. Ensure cleanliness and organization in the dining area. Check table settings for cleanliness, especially inspecting glass and silverware and remove and/or replace as necessary., • Pick up all dirty dishes as the resident finishes each course., • Bus tables at end of meal. Carry soiled dishes, utensils, etc., to wash area; scrape dishes and place in the dish drop off area., • Re-sets tables in station completely, including wiping down vases, salt and pepper shakers, change tablecloths, wipe chairs and chair legs., • Assure that condiments and supplies for the next meal are readily available., • Provide excellent customer service to residents, their families, and guests, creating a friendly and comfortable environment., • Develop positive relationships with residents, addressing them by name and engaging in conversation to enhance their dining experience., • Familiarize yourself with the daily menu, including options for special diets and dietary restrictions prior to approaching wait stations., • Assist residents in making informed choices by providing detailed descriptions of the menu items and making recommendations based on their preferences., • Work closely and cooperatively with kitchen staff, ensuring accurate communication of orders and any specific dietary requirements., • Collaborate with other team members to maintain a smooth flow of service and address any issues or concerns promptly., • Assist other employees in the performance of their assignments when you are available, seeking out opportunities to help., • Recognize the need for variations in staffing and volunteer to fill open shifts., • Follow established hygiene and safety protocols, maintaining cleanliness and organization in the dining area., • Adhere to food handling guidelines and ensure proper sanitation of dishes, utensils, and service areas., • Follow proper storage practices, including time and date labeling, quality assurance, categorizing storage areas and stock rotation., • Detect and identify any unpleasant odors in the dining area, such as spoiled food or unsanitary conditions, and promptly address them., • Clean and sanitize the following: commercial coffee maker, iced tea machine, juice and /or soda dispenser, ice cream freezer, soft serve yogurt, reach-in refrigerators and freezers, bussing carts, conveyor and/or popup toaster, stainless steel, storage and production surfaces., • Vacuum floors and mats, sweep floor in service area, remove trash as required., • Complete special assigned cleaning jobs based on periodic schedules., • Foster a sense of community by engaging with residents, listening to their feedback, and addressing any concerns or special requests., • Promote social interaction during mealtimes to enhance the residents' overall experience., • Support the organization and execution of special events and celebrations within the community., • Assist in setting up and decorating dining areas for these occasions, ensuring a festive and welcoming atmosphere., • Wear proper and clean company uniform., • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty.

Job Description About the company: Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset. About the role: As the Pop-Up Part Time Key Holder, you’ll play a key role in bringing our brand to life in a dynamic retail environment. This role will work on the frontlines ensuring that every customer has a positive and comfortable experience. They will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). The Key Holder will oversee other team members and open and close the store as needed. They should have a passion for fitness and living a healthy lifestyle. What you’ll do: • Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions, • Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like, • Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenured, • Foster and support a productive employee culture, • Gather feedback from customers, store team members, and via observation to report to store management team, • Be a Rhone product knowledge expert educating customers on features and benefits, • Assess the customer’s individual needs providing product recommendations, • Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards, • Work with store management to ensure shipping and receiving are processed in accordance with Company standards, • Maintain a neat and organized stockroom in accordance with Rhone’s organizational standards, • Take initiative by jumping in on any task, asking questions and sharing ideas, • Demonstrate inclusive behavior across team and customers What you’ll bring: • Strong interpersonal communication and customer service skills, • Strong organizational, time management and multitasking skills, • A positive attitude and an upbeat personality, • The ability to utilize technology effectively and engage with customers and your team to meet goals, • The willingness to learn, be open to feedback and take action as required, • Ability to learn procedural knowledge acquired through on-the-job training, • Ability to handle customer interactions and potential issues/concerns courteously and professionally, • Ability and desire to work in a tight-knit team environment Job Requirements: • Willing to work a flexible schedule including evenings, weekends, and holidays, • Available to work a minimum of 30+ hours/4 days a week, • Must adhere to scheduled shifts with punctuality, • Ability to lift 25 pounds, • Background in operations is a plus, • Comfortable climbing ladders, moving around regularly, and standing for extended periods, • Must be legally authorized to work in the United States, • Must be 18 years of age or older What you’ll get: • Company Health Benefits, • Generous clothing discount and clothing allowance, • Paid Time Off, • Bonus Incentive Program, • Company Holidays Other details: • Primary location: Deer Park, NY, • Reports to: Store Manager, • The pay range for this position is $18 - $24 per hour, • Role requirements: Minimum 6 month commitment Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Job Description Title: Specialist, Customer Experience FLSA: Non-Exempt Reports To: Manager, Customer Experience Position Summary: The Qosina Customer Experience Specialist will act as the primary point of contact for all customers post sale. This role is responsible for maintaining customer relationships and communicating customer needs with all internal stakeholders. Responsibilities: • Communicate with customers via email and phone, both inbound and outbound, • Process incoming orders and communicate with customers regarding confirmation and status, • Work with Purchasing and/or Supplier Relations to obtain lead time for customers and get ahead of any supply chain issues, • Answer customers’ general questions and requests for information, • Review and coordinate the completion of customer questionnaires and surveys, • Gather and send documentation related to shipments as requested by the customer (i.e., commercial invoices, packing lists, certificates of material), • Assist customers with their requests for part information and documentation including drawings, SDS, technical data, etc. Work with the Quality Department to obtain any missing documentation, • Process customer returns and complaints. Work with internal departments to resolve issues, • Obtain forecasts from customers to understand their needs and ensure steady supply, • Work closely and communicate with the sales team to offer support and escalate any promising opportunities or issues, • Learn and understand our product line to assist customers that may need material information or an alternative item, • Update customer information and keep accurate records Education/Technical Certifications: • 2 years of customer service experience or equivalent added college, • Excellent attention to detail and ability to proofread, • Excellent communication and organizational skills, • Ability to multi-task and solve problems, • Organizational skills, • Administrative skills, • Computer skills, • Communication skills, • Collaboration skills, • Independent skills, • Analytical skills

Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs., • Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence., • Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary., • Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging., • Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management., • Review financial reports and take appropriate actions to optimize performance., • Support the GM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? • 3+ years of restaurant/retail management experience., • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports., • Ensure all employees receive proper training and resources., • Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant., • Lead efforts in individual and team recognition, collaboration, and motivation., • Identify and recruit exceptional talent, supporting the GM in the hiring process., • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees., • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 2 weeks’ vacation and additional Paid Time Off, • Free bachelor's degree and scholarship and other tuition reimbursement programs, • Free meals, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job Description BAYADA Home Health Care has an immediate opening for a Scheduling Manager in our Hauppauge, New York Office. Bilingual Spanish-speaking skills are strongly preferred, but not required. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Scheduling Manager will: • Provide superior customer service and quality home care, • Focus on managing coordination of client services and emergent scheduling issues, • Manage your Client Services Manager caseload while proactively growing it, • Build lasting relationships with clients, referral sources, payors and community organizations, • Develop strong, communicative relationships with the team, • Maintain effective fiscal management of your caseload by monitoring metrics, • Prior medical office or home care experience preferred, • Prior supervisory experience a plus, • Demonstrated record of successfully taking on increased responsibility (goal achievement), • Ambition to grow and advance beyond current position, • Strong computer skills required (electronic medical record), • Excellent communication and interpersonal skills, • Bachelor degree is preferred, • Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment., • Weekly Pay – Consistent weekly paychecks to keep your finances on track., • Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered, • Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule., • Career Growth – Advancement opportunities to help you grow in your nursing career. Join BAYADA and be part of a team dedicated to providing exceptional home healthcare. #LIRX #JoinBayada-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Description Responsibilities This position is responsible for answering the in-coming calls when routed to the operator. Receiving in visitors and signing in visitors in the visitor logbook. Distribute in-coming mail and prepare out-going mail for postal pick-up. Retrieves and scans hard copy data records as required. Enters invoices for accounts payable and issues payment checks. Performs data entry of daily time sheets into Epicor. Performs data entry of received material(s) into Epicor. Objectives • Timely and accurately perform data entry tasks., • Properly route calls to requested party or take message., • Greet and receive in visitors and route them to team member or conference room., • Maintain and keep the office, kitchen and conference room organized and stocked, • Provide general support to staff members and departments Duties • Data Filing, scanning and retrieval, • Electronic data entry, • Handle most AR responsibilities, • Handle most AP responsibilities, • Greet and receive visitors, • Respond to in-coming phone calls, • Set up and send requests for quotes from customers, • Keep daily logs up to date using Excel Spreadsheets, • Update commit dates via customer portals, • Closing of Jobs, • Daily Flash Reports, • Perform any other duties required by the Office Manager to ensure the achievement of departmental and Company goals. Requirements • Must be able to lift up to 35 lbs., • Ability to Speak, read, and write English, • Computer Knowledge, • High School Diploma

Job Description The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for: delivering world class service, achieving sales goals and maintaining company standards in a fun and fast paced retail environment. The Department Manager reports directly to the Store Team Leader. Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies. KEY RESPONSIBILITIES: • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service, • Greet and welcome every customer warmly and with enthusiasm, • Understand customer needs by asking open-ended questions, • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge, • Suggest additional items to build onto sales by utilizing effective selling techniques, • Thank the customer sincerely and invite them to return and shop with us again, • Be a TPS Brand Ambassador, • Build customer loyalty by being friendly, attentive and respectful of customers, • Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs, • Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required, • Professional attire, demeanor, appearance and compliance to company dress code required, • Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business, • Demonstrate a commitment to training and development utilizing all training resources available, • Demonstrate initiative to cross train in all departments to support bench strength in department leadership, • Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards, • Lead and execute completion of company directives within appropriate time frames, • Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners, • Maintain awareness of all current promotions and process them correctly at the POS, • Champion new product launches by being the material expert in new product information, • Ensure all marketing and promotion signage is up to date and placed correctly, • Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner, • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations), • Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc., • Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events, • Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager, • Comply with all company policies and procedures JOB REQUIREMENTS: • Previous experience in specialty retail is preferred, • Demonstrate an ability to multi task while being attentive to customers, • Ability to adapt to and lead change, • Proficient in using Microsoft Office and POS Systems, • Ability to be mobile on the sales floor and/or stock room for extended periods of time, • Ability to work a flexible schedule to include nights, weekends, and holidays, • Ability to work well, and be a leader, in a team environment, • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder, • Ability to work autonomously while paying strong attention to detail, • Ability to be mobile on the sales floor and/or stock room for extended periods of time, • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques, • Willingness to travel to new store openings, store remodels, etc. The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography. Looking for someone with leadership experience, open availability is needed.

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: HVAC JR. MECHANIC JOB RESPONSIBILITIES & REQUIREMENTS As an HVAC Apprentice you will assist experienced technicians with installing, maintaining, and repairing heating, ventilation, and air conditioning systems for a company that handles service work and site maintenance for national accounts. • Assist in the servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location., • Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary., • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources, • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • A strong willingness to learn and a positive attitude are crucial, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed BENEFITS OFFERED:, • Medical Insurance, • Dental Insurance, • Paid Vacations AcUyyhXO7y

Job Description For more than 60 years, Data Device Corporation (DDC) has been recognized as a world leader in the design and manufacture of high-reliability connectivity products for the Aerospace, Defense and Space industries. Our dedication to supplying quality products with on-time delivery and superior support has contributed to the success of our customers and the critical missions they serve. This position is 100% on-site at our Bohemia, NY office. This position requires a U.S Person or a person who can qualify for a department of state or commercial license. Salary for this position is up to $145,000 annually and will depend upon experience. Summary: The Operations Manager will lead the Magnetics Operations Team across three facilities (New York and Mexico). This role is responsible for driving operational excellence through exemplary leadership, achieving revenue goals, optimizing manufacturing processes and fostering continuous improvement. Key Responsibilities: • Customer Satisfaction: Ensure manufacturing areas meet or exceed customer expectations by managing On-Time Delivery (OTD), Past Dues and Quality ratings. Coordinate with the planning team and your manufacturing supervisors to develop build plans based on existing backlog, sales forecasts and historical data. Regularly review order backlogs to identify potential pull-in opportunities, operational risk and accelerate production timelines as needed., • Leadership: Lead a manufacturing team to include hiring, developing and managing performance of 3-5 direct reports. Provide regular performance appraisals, establish performance goals and recognize areas needing further development. Manage total employee count at all levels of manufacturing to align labor capacity with actual workload., • Productivity: Ensure established work instructions are accurately documented and closely followed. Identify best practices already in use by some areas and scale their impact to other areas. Lead and support team-driven initiatives for process optimization, system improvements and productivity gains. Identify and execute Capital Expenditure requests with a focus on automation, quality, standardization, repeatability and replacement of aging equipment., • Bachelor’s Degree required (Master’s Degree preferred) in Manufacturing, Business, Engineering or a related field, • Minimum of 5 years relevant work experience in manufacturing management, • Experience with ERP/MRP systems and managing production schedules, • Direct experience in Glovia ERP is a bonus, • Proficient in Microsoft Office, especially Microsoft Excel, • Bilingual (Spanish) required, • Strong leadership and interpersonal skills with the ability to manage a diverse, cross-functional team Data Device Corporation is an Affirmative Action/Equal Opportunity Employer and is committed to providing equal employment opportunity (EEO) for all persons in all facets of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.