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Under general supervision, the Customer Service Representative at Iex Group is responsible for maintaining and increasing market share by satisfying existing and new customer needs and meeting management/department objectives. This role involves coordinating customer service with all departments within the organization, developing close working relationships with customers, and selling products, services, ideas, uses, and applications to meet sales and profit objectives. Responsibilities Identify customer and department needs and satisfy them effectively. Maintain and develop assigned customer base. Working knowledge of all products and categories to drive penetration of existing accounts. Cross-train and foster solid working relationships within department and with other departments. Input orders into computer system. Sell all major product categories through the presentation of new products, services, ideas, uses, and applications. Responsible for creating and maintaining necessary company and customer files. Manage daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned. Support company sales and gross profit projections and goals as needed. Adhere to operational procedures. Attend meetings as scheduled and work with sales team. Advance education and knowledge of products, company, and industry. Attend department sales meetings and participate in other activities as requested. Work different days, hours, and overtime as needed. Adhere to all applicable GMP, personal hygiene, and SQF policies and procedures. Perform other duties as required.

You’ll be entering data from various sources, including shipment records, invoices, inventory lists, and customer orders, into our system. You’ll make sure all data entered is accurate, checking for any errors and correcting them as needed.

JOB BRIEF: We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. RESPONSIBILITIES: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers REQUIREMENTS/SKILLS: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma.

OUTSIDE B2B SALES POSITION WITH SPECTRUM BW MANAGEMENT NYC LLC We are on the lookout for enthusiastic, professional sales representatives to join our team in a brand-new program launch! You will be promoting Highspeed Home / Business Internet, TV and Mobile Phones to qualifying local residents / businesses. This role is not just about selling, it's about delivering an amazing, personalized, awesome experience to each resident / business. In this role, you will be instrumental in helping local residents / business onwers determine product promotions that are right for their unique needs. You will be thoroughly trained in all Products and Services available. We are looking for dynamic sales people with a proven track record of success. Role & Responsibilities: Door to Door Sales: Actively work in targeted locations Event Sales: Actively engage with local residents / businesses with exclusive unadvertised offers. Work in a Team and or individually: Work as part of a high-performance sales team or individually by helping to progress your skills. This Is a Ground-Floor Opportunity and a Permanent position with significant opportunities for growth and development. Be part of a key initiative from its inception – a chance to make your mark. What We’re Looking For: A candidate with a passion for delivering exceptional experiences. A dynamic, positive, and motivational approach to sales and marketing. A commitment to customer satisfaction. Flexible Scheduleling meets Huge Earning Potential : Flexible Structure: Have flexibility to create a schedule that fits your life. Monthly Incentives: Additional bonus's and incentives to further boost your income. Training & Support: Streamlined Training Program: Develop the skillset you need quickly in the field and online training. Comprehensive Support System: From easy order entry system to our full-service sales support, everything designed to removed administrative red tape and allow you to focus on sales and marketing. Resource-Rich Environment: With our Authorized Agent Portal and Sales Support team, you’ll have all the necessary tools at your fingertips. Our sales agents are armed with Exclusive Unadvertised Offers! Candidate Profile: Experienced in Sales: Demonstrable success in door to door / retail / event-based sales. Goal Orientated: Inspired and motivated towards exceeding goals. Professional & Organized: Aptitude for managing multiple business accounts and maintaining professionalism in all interactions. Tech-Savvy: Competence in using digital and mobile tools for effective management. Join Us: To apply, contact our Recruiting Team. Send cover letter and resume Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week