JOB TODAY logo

Customer support representative jobs in Newark, New JerseyCreate job alerts

Are you a business? Hire customer support representative candidates in Newark, NJ

  • LEAD DISPATCHER
    LEAD DISPATCHER
    2 days ago
    Full-time
    Moonachie

    MUST HAVE DRAYAGE EXPERIENCE TO BE CONSIDERED!!! "Dray Dispatcher" with hands on experience managing directly terminal appointments for pickups and return of empties directly with owner operators. Some experience with Truck Brokers dispatch operation a plus. Dispatcher: The role of this position is to support the senior dispatcher in handling the daily functions for managing and dispatching trucks whether our own vehicles or others through our truck brokerage offerings. This job requires tracking, tracing, routing and billing both domestic and international shipment arrivals from place of availability or arrival to final destination. Duties will include dispatching owner operators, booking shipments with domestic carriers, creating and sending out VICS bills of lading, tracking shipments to final delivery, obtaining POD’s and invoicing all shipments to our customers. All handled via our TMS system (Profit Tools). Job duties: · Input/Manage all shipments into our TMS System (Profit Tools) · Invoicing all shipments whether from our dray operations or Truck Brokerage Operations · Driver Settlement processes for our own drivers (FCL/LCL) · Utilize Truck Brokerage Software (Profit Tools and carrier sites) to: · Price shipments · Select carriers · Track shipments · Enter data into our TMS (Profit Tools) · Maintain logs and records of calls, activities and other information · Schedule, plan and confirm deliveries · Track All Shipments · Troubleshoot and resolve any issues that arise with shipments · Upload various documents to our systems/website · Verify Delivery Orders/Bills of Lading regarding piece counts, container numbers (and total number of containers) Carton Quantities, weights, routing, etc. · For international arrivals ensure shipment has arrived and is released/available for pick up from the pier/railyard/airport. · Advise Customer Service representatives or clients of any delays in delivery of cargo or confirm deliveries. Skills and Qualifications: · Ability to multi-task is essential · Knowledge of Microsoft Suite products, Excel and Outlook · Must possess strong interpersonal skills · The ability to work with a team or individually · Any other ad-hoc duties as defined by the Senior Dispatcher · 2 years minimum freight dispatch experience

    No experience
    Easy apply
  • BDC Sales Representative
    BDC Sales Representative
    12 days ago
    Full-time
    Linden

    The BDC Sales Representative is responsible for managing inbound and outbound calls, online inquiries, and customer follow-ups to generate sales opportunities for the dealership. This role focuses on building strong customer relationships, scheduling appointments, and supporting the sales team to achieve company targets. Key Responsibilities: Handle inbound calls, emails, and online inquiries from potential and existing customers. Make outbound follow-up calls to generate leads, confirm appointments, and re-engage past prospects. Provide information on vehicle inventory, pricing, promotions, and dealership services. Schedule appointments for customers to visit the dealership for test drives or consultations. Maintain accurate records of customer interactions in the CRM system. Follow up with customers after their visit to ensure satisfaction and encourage future business. Work closely with the sales team to ensure smooth handoff and communication. Meet daily, weekly, and monthly performance targets (calls, appointments set, show rate, etc.). Deliver excellent customer service that supports dealership reputation and retention. Qualifications: Previous experience in customer service, telemarketing, call center, or sales preferred. Strong communication and interpersonal skills. Ability to handle a high volume of calls professionally. Basic knowledge of automotive sales is a plus but not required. Proficient with computers and CRM systems. Highly organized, goal-driven, and able to work in a fast-paced environment. Bilingual abilities (especially Spanish) are an advantage if applicable.

    Easy apply
  • Retail Sales Associate
    Retail Sales Associate
    16 days ago
    $16–$19 hourly
    Part-time
    Manhattan, New York

    ONS:ONS (One Nice Shop) is a NYC-based lifestyle brand and multi-shop concept offering timeless, curated fashion for men and women. We celebrate modern living with a focus on quality, craftsmanship, and authentic style, serving a community of curious and cultured individuals who value personal expression and meaningful experiences. Position: Part-Time Sales AssociateLocation: New York, NY (ONS Flagship Store)Pay: $16–$19/hour, based on experience We're seeking passionate Brand Ambassadors who embody our ethos and can authentically represent ONS in the marketplace. This role is perfect for someone who believes that exceptional retail experiences happen when genuine passion meets deep product knowledge. We represent 50+ curated brands from all over the world, including our in-house legacy brands (ONS From New York and Future Classics from Hong Kong). We're excited to find someone who doesn't just want to work at ONS, but wants to belong to it. Job Responsibilities Provide exceptional customer service and personalized styling support in-store Build product knowledge across ONS and 50+ curated global brands Meet sales goals through genuine customer engagement and storytelling. Identify, build, and maintain a loyal client base by developing genuine, organic connections that foster trust and long-term engagement. Support visual merchandising and maintain a clean, organized sales floor. Represent ONS at local events, pop-ups, and brand activations. Uphold ONS brand values and contribute to a positive team environment. Qualifications 1+ year of retail or customer service experience (fashion preferred)• Strong interpersonal and communication skills• Personal style that aligns with ONS’s modern, curated aesthetic IComfortable working in a fast-paced, customer-focused environment Sales-driven with the ability to meet or exceed goals Familiar with POS systems and basic tech tools Social media savvy (Instagram, TikTok a plus) Flexible availability, including evenings, weekends, and events Passion for fashion, culture, and building community Job Type: Part-time Pay: $16.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

    Easy apply
  • Sales
    Sales
    18 days ago
    $31200–$50000 yearly
    Full-time
    Colgate Center, Jersey City

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for all customers. This role requires strong communication skills, attention to detail, and the ability to handle various customer inquiries effectively. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele. Duties • Respond to customer inquiries via phone, email, and chat in a professional manner., • Provide accurate information regarding products and services, assisting customers with their needs., • Conduct outbound calling to follow up on customer feedback or resolve issues., • Maintain detailed records of customer interactions and transactions in our database., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Previous experience in customer service or call center environments is preferred., • Bilingual or multilingual skills are a plus; proficiency in English is required., • Strong computer skills with the ability to navigate various software applications., • Familiarity with sales techniques and analysis skills to identify customer needs effectively., • Typing proficiency is essential for efficient data entry tasks. Join our team where your skills will be valued, and you will have the opportunity to grow within an engaging work environment!

    Immediate start!
    Easy apply
  • Sales Associate
    Sales Associate
    1 month ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    alchemy. is a New York–born lifestyle brand offering jewelry, apparel, candles, fragrance, and home décor – all designed to capture the spirit of the city and elevate everyday rituals. We are looking for enthusiastic and reliable Sales Associates to join our team at our new downtown Manhattan flagship store. Role & Responsibilities • Deliver an exceptional guest experience by greeting guests, sharing our brand story, and assisting with purchases., • Drive sales by confidently speaking to product categories and promotions (jewelry, apparel, fragrance, candles, and gifts)., • Encourage and process in-store shipping orders for customers who prefer delivery of purchases., • Maintain store standards, including merchandising, cleanliness, and restocking inventory., • Process sales quickly and accurately at the point of sale., • Support opening and closing duties, depending on shift., • Create and post daily content for social media, following the brand’s content calendar and highlighting new merchandise., • Previous retail or customer-facing experience preferred, but not required., • Ability to work early morning or evening shifts, and commit to weekend availability., • Strong communication skills and a warm, approachable demeanor., • Reliable, punctual, and comfortable working in a busy airport retail setting., • Interest in jewelry, fashion, fragrance, and lifestyle products is a plus. Compensation & Perks • Competitive hourly pay plus bonus opportunities. If you’re passionate about creating memorable customer experiences and want to be part of a dynamic, growing team, we’d love to meet you. About Us alchemy. is a woman-owned, NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. We bring a curated selection of small-batch and elevated essentials to an international audience. As an independent operator in a space traditionally dominated by large corporations, alchemy. represents the growing voice of local and emerging businesses in retail. Our founder is proud to be one of the few small-business owners operating in this environment, bringing authenticity, creativity, and a distinct New York spirit to travelers from around the world. We are looking for enthusiastic and reliable Sales Associates to join our team and help us deliver a standout experience in this unique setting.

    Immediate start!
    Easy apply
  • Front of House Team Member
    Front of House Team Member
    1 month ago
    $16–$25 hourly
    Full-time
    Manhattan, New York

    Do you love tea, people, and creating beautiful moments? We are seeking a Front Desk Ambassador to embody our brand's warmth, grace, and energy, making every guest feel welcome the moment they step in. We are a new-generation premium bubble tea brand bringing authentic tea craftsmanship to New York. Every detail in our shop reflects our belief that tea is more than a drink; it’s an experience. Your Role • Be the face of our shop by greeting guests and taking orders., • Represent our brand’s quality and culture with confidence and kindness., • Assist during busy hours and help maintain an inviting space. Responsibilities • Greet every customer with warmth and professionalism., • Handle orders accurately and efficiently., • Maintain a polished and welcoming counter environment., • Collaborate with team members for smooth operations., • Embody our brand’s aesthetic and service values., • Offer tasting samples to customers. You’re a Perfect Fit If You: • Are fluent in English (Mandarin is a strong plus)., • Have a friendly, approachable personality with a natural sense of presentation., • Care about customer experience and attention to detail., • Enjoy being part of a fast-paced, team-oriented environment., • Are reliable, positive, and motivated to grow with us., • Have prior experience in the food and beverage or hospitality industry. Perks • Competitive hourly pay & daily staff drinks., • Supportive, friendly team atmosphere., • Opportunities for advancement as we expand., • Be part of redefining modern tea culture in NYC. If you take pride in your presentation, love connecting with people, and want to be part of something stylish and meaningful, we’d love to meet you.

    No experience
    Easy apply
  • Bdc management
    Bdc management
    2 months ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

    Immediate start!
    Easy apply
  • Sales Advisor
    Sales Advisor
    2 months ago
    $13–$20 hourly
    Part-time
    Manhattan, New York

    Job Opportunity: Work from home: B2B Sales Representative - lead generation Hourly Rate: $13per hour Plus potential $100 bonus per week, 25 hours per week 5 hours per day 10.00a.m.-3.00p.m. We are seeking motivated and professional individuals to join our team as Remote B2B Sales Representatives. If you're fluent in English, have excellent communication skills, and want to work from the comfort of your own home, this role is perfect for you! We provide quality call out data for you. This is a self employed position. Responsibilities: Make outbound calls to potential customers on behalf of our clients to generate quality leads Follow the provided script to ensure consistency and clarity in messaging. Provide accurate information about our clients' products or services. Capture conversation notes and actions (calls also recorded) Target of 100 calls per day (5 hour shift) Minimum 1 meeting booked per day target $100 bonus paid for 10 meetings booked per week Requirements: Fluent in English with excellent verbal communication skills. Reliable internet connection and a quiet workspace. (Essential for effective remote working.) Reliable laptop or PC (we provide the software for call outs) Professional demeanour and commitment to meeting goals. Work Hours: Monday to Friday: 10.00a.m. - 3.00p.m. Paid 30 minute break between 12.15 - 12.45 Self employed role Payment is made fortnightly by bank transfer Additional Information: Onboarding session provided on Day 1 to set you up for success. Ongoing support from the friendly, small team. This is a fully remote position—work from home and enjoy flexibility while delivering outstanding service. Call out software provided. Apply Now to join our dynamic team and start earning between $13 and $15 per hour as a Remote B2B Sales Representative.

    No experience
    Easy apply