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Customer support representative jobs in Newark, New JerseyCreate job alerts

  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    8 days ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Store Manager
    Store Manager
    23 hours ago
    $24–$27 hourly
    Part-time
    Manhattan, New York

    At Baked by Melissa, we don’t just sell cupcakes—we deliver a premium, joyful, and memorable guest experience rooted in exceptional service and thoughtfully crafted products. Our bite-size treats are beloved nationwide, and our in-store experience is the heart of the brand. As a Store Manager, you will be responsible for overseeing the daily operations of our kiosk, ensuring the store is fully staffed, operationally prepared, and set up for success. This full-time position requires strong ownership, flexibility, and accountability, as you will manage a team of 6-9 retail employees. You must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, consistently representing the brand at the highest level. Key Responsibilities: Qualifications: • 2-4+ years of retail management experience (multi-unit experience preferred but not required)., • Strong leadership and team development skills., • Ability to problem-solve quickly and manage multiple priorities., • Excellent communication and organizational skills., • Ability to work 35-40 hours per week, including a flexible schedule with possible nights, weekends, and holidays., • This role is in-person, and all administrative duties must be completed on-premises. What Success Looks Like: • Stores are consistently staffed, operationally sound, and customer-ready., • Teams are engaged, well-trained, and performing to expectations., • Scheduling gaps are proactively solved without disruption to the business., • Strong ownership of store performance and accountability across teams, with the ability to articulate successes and opportunities regularly, demonstrating a true business owner mindset., • Store Manager performance is incentivized based on results.

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  • Retail Sales Assistant
    Retail Sales Assistant
    6 days ago
    $20–$30 hourly
    Full-time
    Newark

    Vivacity Management is hiring an Entry Level Retail Sales Assistant to support our retail development team as we continue to grow across North Jersey. This is a face-to-face role designed for individuals who are motivated, people-oriented, and eager to develop professional sales and leadership skills. Whether you’re starting your career or making a fresh move this year, this opportunity offers hands-on training, real responsibility, and a clear path into business management. As an Entry Level Retail Sales Assistant, you’ll work directly with customers representing nationally recognized telecommunications clients. You’ll learn how to deliver solutions, manage customer relationships, and support daily operations while gaining experience that translates into leadership and management roles. No door-to-door sales. No cold calling. Key Responsibilities: • Engage with customers in person to promote products and services, • Provide customer support and recommend tailored solutions, • Track customer interactions using CRM systems, • Handle objections and confidently present service options, • Build strong relationships with customers and team members, • Support management initiatives and team goals What We’re Looking For: • Strong communication and customer service skills, • Coachable mindset with a willingness to learn, • Reliable and able to work as needed, • Comfortable using basic technology and CRM tools, • Organized, solution-oriented, and team-focused, • Must be 18+, • 2 or 4-year degree in business management or similar area of study Why Vivacity Management: • Entry-level position with paid training, • Performance bonuses and incentives, • Professional development and leadership training, • Community involvement and team-building events, • Clear advancement paths into Management and leadership roles, • Philanthropic Events, • Top Performers earn $85,000 +, • Weekly guaranteed pay, • W2 position, • In-State and Out-of-State Networking Events Ready for a Fresh Start? If you’re looking to build real skills, gain experience, and grow into management, apply today and start your career with Vivacity Management.

    Immediate start!
    No experience
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  • Entry Level Account Representative
    Entry Level Account Representative
    6 days ago
    $20–$30 hourly
    Full-time
    South Orange Village

    Vivacity Management is hiring an Entry Level Account Representative to support our retail development team as we continue to grow across North Jersey. This is a face-to-face role designed for individuals who are motivated, people-oriented, and eager to develop professional sales and leadership skills. Whether you’re starting your career or making a fresh move this year, this opportunity offers hands-on training, real responsibility, and a clear path into business management. As an Entry Level Retail Account Representative you’ll work directly with customers representing nationally recognized telecommunications clients. You’ll learn how to deliver solutions, manage customer relationships, and support daily operations while gaining experience that translates into leadership and management roles. No door-to-door sales. No cold calling. Key Responsibilities: • Engage with customers in person to promote products and services, • Provide customer support and recommend tailored solutions, • Track customer interactions using CRM systems, • Handle objections and confidently present service options, • Build strong relationships with customers and team members, • Support management initiatives and team goals What We’re Looking For: • Strong communication and customer service skills, • Coachable mindset with a willingness to learn, • Reliable and able to work as needed, • Comfortable using basic technology and CRM tools, • Organized, solution-oriented, and team-focused, • Must be 18+, • 2 or 4-year degree in business management or similar area of study Why Vivacity Management: • Entry-level position with paid training, • Performance bonuses and incentives, • Professional development and leadership training, • Community involvement and team-building events, • Clear advancement paths into Management and leadership roles, • Philanthropic Events, • Top Performers earn $85,000 +, • Weekly guaranteed pay, • W2 position, • In-State and Out-of-State Networking Events Ready for a Fresh Start? If you’re looking to build real skills, gain experience, and grow into management, apply today and start your career with Vivacity Management.

    Immediate start!
    No experience
    Easy apply
  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    12 days ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus. Benefits: • Professional development assistance, • Referral program

    Immediate start!
    No experience
    Easy apply
  • Bakery Clerk Full Time
    Bakery Clerk Full Time
    19 days ago
    Full-time
    Hudson Exchange, Jersey City

    BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* Eligibility requirements vary by position. Job Summary Proofs and bakes all unfinished bakery goods by following each item’s product handling information using ovens and/or other equipment. Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations, including safe handling and storage instructions. Maintains all cleaning and safety standards within the bakery department. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department See the connection between consistent execution and the positive impact it can have on the business Major Tasks, Responsibilities, and Key Accountabilities Answers questions and recommends bakery items. Answers Member calls and takes special orders. Proofs and bakes all unfinished bakery goods by following each item’s product handling information using ovens and/or other equipment. Uses bakery production charts as a guide for production and display needs. Gathers products to be prepared for the next business day. Packages freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed. Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations. Decorates special order or case product. Rotates and stores bakery products following proper work methods on food safety, food freshness, and product handling policies and procedures. Receives, inspects, and stores bakery shipments. Rotates and stores bakery products following food safety, food freshness, and product handling policies and procedures. Ensures that all products are fresh and meet company quality standards. Checks for out-of-date products daily and follows salvage and stale product policies and procedures. Generates labels and price tickets for bakery goods and performs price check functions when necessary. Ensures all items are accurately priced. Cleans and sanitizes equipment, display fixtures, and food surfaces in the bakery, including ovens, cooking utensils, refrigerated cases, display racks, and tables. Operates and handles bakery equipment using proper work methods in accordance with safety policies and procedures. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Experience working in a bakery or customer service oriented environment preferred. Knowledge of bakery products preferred. At least 18 years of age. Environmental Job Conditions Most of the time is spent moving about non hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which can require bending, handling, pulling, reaching, pushing and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance. Located in a comfortable indoor environment with frequent exposure to temperature extremes from freezers, ovens, and/or coolers. There may be frequent exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $17.75 - $21.30

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  • Entry Level Business Sales Assistant
    Entry Level Business Sales Assistant
    27 days ago
    $25–$30 hourly
    Full-time
    Jersey City

    Business Sales Assistant (Entry-Level) We are currently hiring entry-level candidates with a background in customer service or sales for our Business Sales Assistant position. Candidates with experience in retail, hospitality, restaurant, or customer service roles tend to excel in this position, as they already possess strong communication and people skills. We provide comprehensive training in customer acquisition, retention, and account management. Our firm is a leader in the marketing and sales industry, partnering with Fortune 100 clients to deliver personalized, face-to-face customer experiences. Representing one of the largest telecommunications companies in the world, our team prioritizes professionalism, customer satisfaction, and long-term relationship building. At our company, business is about more than just hitting sales targets—it’s about developing meaningful partnerships and delivering real value. If you’re ambitious, motivated, and eager to grow, this is an excellent opportunity to launch your career in business development and sales. Why Work With Us • Merit-based promotions — your growth is based on performance, not tenure, • W2 employee position (not 1099), • Weekly pay, • Additional commissions and performance-based bonuses, • Average weekly earnings: $700–$2,500, • Hands-on training and ongoing coaching from experienced leaders, • Clear career advancement path in a fast-growing company Key Responsibilities • Build relationships with prospective customers by identifying their needs and offering tailored solutions, • Generate interest in products and services through networking, outreach, and client engagement, • Acquire new accounts through targeted prospecting and relationship-building, • Set and achieve sales goals, contributing to overall team performance, • Maintain strong client relationships by providing excellent service and ongoing support, • Ensure high levels of client satisfaction by addressing evolving needs Qualifications Preferred: • Bachelor’s degree in Business, Marketing, Sales, or related field, • Internship or prior sales experience (a plus, not required), • Strong written and verbal communication skills, • Excellent time management and organizational abilities, • Positive attitude and strong interpersonal skills Required: • 2+ years in a customer-facing role, • Reliable transportation If you’re ready to grow your career in a fast-paced, team-oriented environment, we encourage you to apply.

    No experience
    Easy apply
  • Auto Sales Representative
    Auto Sales Representative
    1 month ago
    Full-time
    Hillside

    We are actively looking for a professional and motivated Auto Sales Representative with proven experience in the New Jersey car market. The ideal candidate must have hands-on experience managing the full sales process from A to Z and be comfortable working with DealerCenter CRM. Responsibilities: Handle the entire sales process, from lead to close Follow up aggressively with internet and walk-in leads Schedule and confirm appointments Prepare customers for test drives, including verifying and signing all required documentation Conduct test drives professionally and compliantly Present financing and pricing options clearly and confidently Close deals efficiently while maintaining compliance Maintain consistent follow-up after the sale for retention and referrals Update and manage all activity through DealerCenter CRM Requirements: Must have automotive sales experience in New Jersey Experience using DealerCenter CRM is required Strong communication and follow-up skills Self-motivated, goal-oriented, and driven to succeed Understanding of all documents needed prior to test drives Ability to work independently and in a fast-paced dealership environment Bilingual in Spanish Valid driver’s license What We Offer: Competitive base + commission pay Flexible hours and supportive team High-volume dealership with strong lead flow Growth opportunities within the company Apply now if you’re ready to take your auto sales career to the next level. Only experienced applicants will be considered. Job Type: Full-time Pay: $84,293.00 - $92,869.00 per year Supplemental Pay: Bonus opportunities Commission pay Performance bonus Weekly bonus Ability to Commute: Hillside, NJ 07205 (Required) Ability to Relocate: Hillside, NJ 07205: Relocate before starting work (Required) Work Location: In person

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