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Job Description Responsibilities Job Summary The Sales Operations Associate provides operational support to the Sales Operations team. This role focuses on maintaining accurate CRM records, supporting contract processing, and assisting with cross-functional coordination. As a key connector between Sales Operations, Sales, Finance, Marketing, and Customer Success, this role demands strong coordination skills and critical thinking to ensure data integrity, streamline processes, and support strategic initiatives. This role will support the Sales Team primarily through Salesforce, synthesizing data across systems and enabling the team with timely follow-through and collaboration. Essential Duties and Responsibilities • Manage contract intake and closing process, entering and updating information in Salesforce and ensuring required documentation is complete and communicated across departments., • Maintain Salesforce data accuracy through regular updates and basic reporting., • Manage workflows related to contract database, data integrity and integration workflows with legal, services and finance teams., • Support renewal management within customer install base., • Analyse and review Salesforce records for completeness and eliminate duplication., • Respond to routine Sales Operations requests and escalate more complex issues as needed., • Ensure required customer, account and contract information is properly documented and routed by coordinating with Sales, Finance, and Services., • Compile data from Salesforce and Excel as requested., • Enter and update campaign or lead information within Salesforce., • Support user training, documentation and questions related to Salesforce functionality. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience • Bachelor’s degree or equivalent experience required., • 3+ years of operational, sales support, or CRM-related experience required., • Working knowledge of Salesforce highly preferred., • Strong attention to detail and organizational skills., • Ability to follow established processes and meet deadlines., • Must be comfortable working within established processes in a fast-paced environment. Quality Standards • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors., • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance., • Follows all local, regional and country laws concerning employment., • Follows all DeepHealth policies and procedures., • Follows data privacy, compliance, safety and confidentiality standards at all times., • Practices universal safety precautions., • Promotes good public relations on the phone and in person., • Adapts and is willing to learn new tasks, methods, and systems., • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines., • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. Travel This position requires domestic / international travel up to 10%. Working Environment Remote Accommodations Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is the autonomous B2C CRM powering 195,000+ brands. Our social presence should reflect that reality. This isn't about polished corporate content or just a steady stream of product updates. It's about showing up with the same intelligence, speed, and relevance that define our platform: real-time, data-driven, and built for how modern brands actually connect with consumers. This Sr. Manager role owns our organic social strategy end-to-end, across LinkedIn, Instagram, X, TikTok, Reddit, and wherever attention is shifting next. You'll lead a lean team, partner closely with Brand, PR, Creative, and Product Marketing, and bring a clear, opinionated perspective on how an AI-first company shows up in culture. You'll translate complex ideas—like autonomous marketing, unified data, and AI agents—into content that's sharp, engaging, and actually worth paying attention to. You'll operate at the intersection of strategy, storytelling, and systems, using AI as a core part of how we create, test, and scale. Not just faster content, but smarter content: informed by signals, shaped by experimentation, and constantly improving. This role is for someone who believes the old B2B playbook is already obsolete, understands the shift toward AI-powered, creator-led content, and is excited to define what social looks like for the next generation of marketing platforms. What You'll Own Strategy & Channel Ownership • Own Klaviyo's organic social strategy across all channels, setting direction, sequencing priorities, and making deliberate bets on where to show up and how, • Architect a social presence, not just a content calendar, with clear ownership of performance and outcomes by channel, • Develop and maintain platform-specific strategies, aligning format, voice, and cadence to how audiences actually engage on each platform, • Identify and activate emerging channels early, staying ahead of where merchants, operators, and ecommerce founders are spending time, • Build and scale employee advocacy into a core distribution engine by activating executives, operators, and customer-facing teams as credible external voices, • Build and lead a modern influencer strategy spanning top-tier industry voices, emerging creators, and leading customer brands, • Establish relationships with high-impact, recognizable influencers who shape opinion across ecommerce, SaaS, and marketing, • Position Klaviyo executives and internal leaders as category-defining thought leaders with consistent, high-quality content, • Activate customers as storytellers, turning leading brands into advocates and visible proof of Klaviyo's impact, • Lead the creation of content that earns attention and drives conversation, rooted in real customer insight and cultural relevance, • Produce and direct short-form, creator-native content with a bias toward authenticity and speed, • Build a distinctive, recognizable social voice that reflects the ambition and intelligence of Klaviyo, • Integrate product innovation, launches, and key company moments into compelling social narratives that translate complex ideas into engaging content, • Operate as an AI-first team, using AI across strategy, ideation, content creation, and performance analysis, • Continuously evolve how AI shapes social strategy, not just execution, including how content is discovered, consumed, and amplified, • Build scalable, AI-enabled systems for content production, influencer management, and performance optimization, • Stay current on emerging AI platforms and behaviors, including how tools like ChatGPT and Perplexity influence brand discovery and credibility, • Own social performance with a focus on brand awareness, share of voice, audience quality, and pipeline influence, • Report to leadership in business terms, connecting social efforts to measurable impact rather than vanity metrics, • Partner cross-functionally to turn company priorities into high-impact social moments that drive reach and relevance, • Ensure social is embedded in every major campaign and initiative from the start, • Manage and develop your team with high standards, clear feedback, and a focus on creativity, speed, and accountabilityWho You Are:, • 8+ years of experience in social media strategy, organic content, and channel ownership, with meaningful time in B2B, B2B2C, or consumer-facing tech brands, • Proven ability to own and evolve a brand's social presence, with clear examples of channels you built, voices you shaped, and measurable impact you drove, • Deep fluency across LinkedIn, Instagram, TikTok, X, YouTube, and Reddit, with a strong understanding of how each platform's algorithm, culture, and communities operate, • Experience leveraging emerging and non-traditional channels like Reddit, and online communities, drive awareness and engagement beyond owned channels, • Hands-on ability to create content end-to-end, especially short-form video. You can concept, script, shoot, edit, and publish without relying on a large production team, • Strong copywriting instincts with the ability to develop a distinctive voice, adapt tone by platform, and create content that drives engagement and sharing, • Experience working with influencers, creators, or thought leaders, with a clear point of view on how to build and scale these programs, • AI-native mindset. You actively use AI tools for research, ideation, content creation, and performance analysis, and understand how they are reshaping content and discovery, • Experience building or scaling employee advocacy programs, or a strong perspective on how to turn internal experts into external voices, • Data fluency. You can analyze performance, connect social efforts to brand awareness and pipeline, and communicate insights in a way that resonates with leadership Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$148,000—$222,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We're Looking For We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.). What You Will Do • Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio., • Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals, • Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively, • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores, • Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business, • Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts., • Take a self-service-first approach to problem solving and navigating questions internally and externally, • Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work, • 7+ years experience in healthcare technology and customer facing roles (required), • Proven ability to build deep, trust-based relationships with customer stakeholders, • Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything, • Skilled at expanding relationships beyond direct contacts through rapport-building, • Demonstrated ownership of complex, high-value customer accounts, • Strategic thinker who connects cross-customer trends to shape value propositions., • Effective and empathetic internal and external communication, • Previous experiencing working in one or more of the following areas (required):, • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector, • Application of RWD and RWE in the pharmaceutical and life sciences space, • Understanding of drug development and/or clinical trials, • Living within commutable distance to our office in Boston, MA and able to commute to the office and to client sites periodically #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$120,000—$150,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. This role is the operational backbone of Mindbody's creative team. As our Senior Marketing Project Manager, you'll own the day-to-day traffic and resource management that keeps creative work moving—on time, on scope, and on budget. You'll be the connective tissue between the Creative Director, VP of Marketing, and cross-functional stakeholders, making sure the right work gets done on time and in the right priority order. Beyond creative operations, you'll also support broader marketing campaign efforts, driving project initiatives as needed. We're looking for someone who thrives in a fast-moving environment, loves a good system, and knows how to solve complex problems with logic, care, and attention. The Role You'll Play • Own creative operations end to end, including intake, scoping, prioritization, and traffic management, • Manage resourcing and capacity planning for the creative team, assigning work and balancing workloads, • Build and maintain project plans, timelines, and dependencies; surface risks, blockers, and tradeoffs early, • Coordinate planning and production for video and photo shoots and other creative initiatives, • Own Asana as the team's project management hub, including documentation, adoption, and workflow improvements, • Support key marketing campaign initiatives by coordinating timelines, deliverables, and post-campaign retros across channels and markets, • Serve as the creative team point of contact in cross-functional DACIs and integration meetings, aligning commitments with marketing, product, sales, SA, and CX, • Track and manage the marketing budget, including forecasting, reporting, and clear stakeholder updates through agendas, notes, and status reporting The Experience You'll Bring, • 4+ years of experience in creative operations, traffic management, or marketing project management, • Hands-on experience managing creative team workflows, resourcing, and capacity planning, • Strong prioritization skills and sound judgment on what needs attention now versus later, • Working knowledge of project management practices for scoping, scheduling, coordination, and risk management, • Experience with Asana; able to create clarity through consistent processes and clean project hygiene, • Ability to partner cross-functionally across time zones without losing momentum, • A relationship-builder who drives accountability with clarity and care The base salary range for this position in the United States is $86,475.00 to $115,300.00. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Job Description We are seeking a Staff User Researcher to define how research operates across BEP's full product portfolio and elevate product and design decisions through systematic user insight. In close partnership with the VP of Design, you'll shape research strategy, organization design, and the roadmap for scaling the function - while building the operations, processes, and standards that support seven product lines. The ideal person is a builder who thrives in ambiguity and gets energized by creating structure where none exists. You've been the first or early researcher before and understand what it takes to establish research as a respected, strategic function. Who we are: Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated. Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $60 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry. This is a fully remote role. We are unable to offer sponsorship for work authorization. Your impact: Build the Research Function from the Ground Up • Define and execute the vision, strategy, and operating model for research at BEP, • Design scalable research operations across 7 product lines with varying maturity, users, and business models, • Establish foundational systems: research repository, intake and prioritization processes, governance, quality standards, participant recruitment, and data privacy practices, • Partner with design leadership to shape the roadmap and long-term plan for growing research as a strategic capability Elevate Research Craft Across the Organization • Uplevel the design team's research capability through coaching, workshops, critiques, and office hours, • Create practical frameworks, templates, and toolkits that make high-quality research easier and more consistent, • Model strong research craft while empowering designers to confidently own appropriate research, • Lead complex, ambiguous research initiatives that inform product direction and executive decisions, • Proactively identify gaps in organizational understanding and initiate research to address them, • Synthesize insights across products to uncover patterns, opportunities, and strategic recommendations, • Translate findings into compelling narratives that drive alignment and action, • Establish research as a trusted, strategic voice within product and design leadership, • Clearly communicate the value and impact of research to stakeholders, • Advocate for users in critical decision-making moments, • Help embed user-centered thinking across BEP's product organization About you: • 8–10+ years of experience in user research, ideally in B2B SaaS or enterprise software, • Experience building research practices, systems, and team capability from scratch, • Deep expertise across qualitative and quantitative methods, with strong judgment on when and how to apply them, • Experience designing research operations that scale (repositories, panels, governance, intake processes), • Strong coaching and enablement skills, • Proven ability to influence product and design strategy through research insights, • Comfort with ambiguity and leading without predefined structure, • Excellent communication and storytelling skills across technical and non-technical audiences, • Experience in private equity-backed or multi-product environments, • Background in food service, hospitality, supply chain, or similarly complex operational industries, • Experience with multi-sided platforms serving multiple user personas, • Experience growing and managing research teams, • Familiarity with enterprise B2B challenges (long sales cycles, complex stakeholder ecosystems) What's in this for you: • Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match., • Grow with us. Enjoy strong training, development, and competitive pay. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for an experienced Content Marketing Lead to own the strategy, development, production, and performance of global campaign, demand generation, and thought leadership content. This role sits at the intersection of storytelling, pipeline generation, and editorial operations. You'll lead the creation of content that builds market trust, shapes perception, supports go-to-market priorities, and drives measurable business outcomes across segments and regions. You'll partner closely with product marketing, PR, brand, sales, regional marketing, events, customer marketing, and external agencies to turn complex ideas into high-impact content programs that resonate globally. This person will own content from ideation through publication and measurement across formats including gated assets, research reports, one-pagers, landing pages, webinars, interactive experiences, articles, executive bylines, customer stories, video, and audio. A critical part of this role is helping Klaviyo modernize how content gets made. The ideal candidate has hands-on experience building or operating AI-assisted editorial production systems, including vibe coding workflows in tools like Claude Code or Claude CoWork, and can help improve the speed, consistency, and scalability of content production globally. Experience with AirOps is a strong plus. How You'll Make a DifferenceOwn global campaign and thought leadership content strategy • Develop and execute a cohesive content strategy spanning campaign, demand generation, and thought leadership., • Build content that reinforces Klaviyo's market narrative while supporting segment and regional go-to-market goals., • Identify the most important themes, formats, and storylines to drive engagement, leads, pipeline influence, and brand credibility., • Translate complex product, market, and customer insights into clear, differentiated content for multiple audiences.Lead content creation across the funnel, • Own the development of high-impact content assets including ebooks, white papers, research reports, comparison guides, one-pagers, webinars, landing pages, executive thought leadership, customer stories, video, and audio., • Create content that supports the full buyer journey, from awareness and education through consideration and conversion., • Repurpose research, events, webinars, and customer narratives into multi-format content programs that extend reach and value., • Ensure every asset meets Klaviyo's editorial standards for quality, accuracy, tone, and narrative consistency.Build scalable AI editorial production systems, • Design, test, and improve AI-assisted editorial workflows that increase content production efficiency without lowering quality., • Bring hands-on experience with vibe coding editorial systems, ideally using Claude Code or Claude CoWork, to help streamline briefing, drafting, editing, repurposing, QA, and localization workflows., • Partner with internal stakeholders and agencies to create repeatable systems, templates, prompts, and playbooks that scale content production globally., • Help establish best practices for how AI is used in editorial production across teams, markets, and formats., • Identify opportunities to use tools such as AirOps and other workflow platforms to improve speed, consistency, and operational leverage.Partner cross-functionally across the business, • Collaborate with PR to align thought leadership content with media strategy and executive visibility., • Partner with product marketing, sales, events, and segment leads to support integrated campaigns and launches., • Work with brand, creative, and localization teams to ensure content performs globally while remaining relevant in local markets., • Partner with customer and partner teams to turn customer proof points and ecosystem relationships into compelling stories.Manage external production and global execution, • Manage agencies, freelancers, and contractors to deliver high-quality content on time., • Give clear editorial direction, feedback, and quality control throughout the production process., • Build scalable systems and working models that support consistent content execution across regions.Measure performance and optimize, • Establish clear goals and reporting frameworks for campaign and thought leadership content., • Track performance across lead generation, pipeline influence, engagement, brand impact, and earned attention., • Use data, audience insights, and competitive research to improve messaging, formats, and distribution strategy over time. Who You Are • 8+ years of experience in content marketing, editorial, thought leadership, brand journalism, or demand generation content in B2B, SaaS, or related environments., • Proven experience owning content strategy and execution across both brand-building and pipeline-driving programs., • Strong editorial instincts with the ability to shape a clear point of view, maintain a high bar for quality, and tell compelling stories across formats., • Experience developing global content with an understanding of how to adapt messaging for different segments, regions, and stages of the funnel., • Strong operational ability to manage end-to-end workflows across stakeholders, deadlines, agencies, and channels., • Experience working closely with senior leaders, cross-functional partners, and external contributors., • Strong analytical skills and comfort using performance insights to refine content strategy. Critical technical and systems experience • Demonstrated experience with AI editorial production systems and workflow design., • Hands-on familiarity with vibe coding approaches to content operations and editorial automation., • Experience using Claude Code or Claude CoWork to build or improve content production workflows is strongly preferred., • Experience with AirOps is a plus., • Familiarity with CMS platforms, Google Docs, analytics tools, and modern content operations workflows., • Comfort experimenting with new tools and turning successful experiments into repeatable team processes. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team: We're Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it. We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to advise them on how Klaviyo can help them grow. About the Role: Enterprise Partner Managers, GSIs are the go-to strategic resource for Global Systems Integrators (GSIs) and the Partnerships organization because of their in-depth knowledge and are seen as experts in the ecosystem. At times they serve as speakers and external spokespersons for Klaviyo. Enterprise Partner Managers are responsible for building and influencing long-term, deep, and mutually beneficial relationships with multiple stakeholders within Klaviyo's GSI Partners. They will work directly with C-suite leaders in these organizations and leverage consultative skills to understand their business models and growth strategies so they can strategically advise them on how Klaviyo can help them grow. How you'll Make an Impact: • Build narrative and articulate the value of Klaviyo's software to our top GSIs, differentiating Klaviyo from other solutions., • Manage business development referrals (and co-selling opportunities) to/from GSIs, and coach them on how to grow their business, including profitability, with Klaviyo., • Leverage strong consultative skills and knowledge of the GSI ecosystem to advise on their business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business., • Drive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges., • Be a platform subject matter expert by developing a deep understanding of the business models, offerings, and ecosystems of Klaviyo's top GSIs., • Run internal campaigns to spread awareness and drive enablement of your GSIs' capabilities throughout Klaviyo's org., • Drive joint sales motions with GSIs: Partner with GSI alliance and sales leaders to identify, qualify, and close joint opportunities — building structured co-selling programs that expand Klaviyo's footprint within enterprise accounts., • Equip and enable GSI sales teams: Develop and deliver partner training, sales playbooks, and joint value propositions that help GSI sellers confidently position Klaviyo in digital transformation and customer engagement initiatives., • Build and influence executive alignment: Engage directly with GSI partner principals and industry leaders to create top-down sponsorship for Klaviyo, ensuring our platform is embedded in their go-to-market strategy and prioritized in client pursuits. Who you Are: • 10+ years of SaaS account management, channel and/or sales experience., • Experience supporting and influencing colleagues on cross-functional teams., • Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC)., • Ability to build strong executive relationships and lead multi-threaded deals to closure., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-CR1 #LI-Hybrid #LI-Boston We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$142,800—$193,200 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Build the systems, onboarding, and learning programs that make every Klaviyo engineer productive from day one—and more effective every quarter. You'll design an AI‑first onboarding and enablement experience, standardize "how engineering works" at Klaviyo, and run experiments that measurably improve developer velocity, quality, and satisfaction. The result: faster ramps, fewer friction points, and a culture of continuous improvement across R&D. You'll help every engineer at Klaviyo move faster with more confidence—by design, not by accident. If you love building systems that enable outsized impact and enjoy teaching others how to win, this is the role. This IC role sits at the heart of engineering effectiveness. You'll partner closely with Developer Infrastructure, Eng Leadership, HRBP, Recruiting/RCs, L&D, Security, and peers in Engineering Operations (e.g., Tools & Metrics) to translate insights into programs, tAI ooling, and rituals that help teams deliver. How you'll make a difference • Own engineering team onboarding and time-to-impact. Design and run a Day 0 through Day 30/60/90 onboarding experience that is AI-first by default, including environments, access, labs, first PRs, and success metrics. Reduce time-to-first-impact and ensure a consistent, high-quality ramp for new engineers, in close partnership with L&D., • Enable embedding AI into daily engineering workflows like backlog and PR synthesis, and incident summaries. Partner closely with Developer Infrastructure and Engineering Leadership to operationalize AI in ways that align with platform direction. Pilot tools, measure adoption and impact, and share playbooks that lift team productivity., • Codify how engineering works. Build and maintain living training and documentation that explain our engineering systems, development lifecycle, code review norms, CI and release practices, and incident hygiene, so teams can move fast in the same direction., • Design and scale technical learning programs. Create, pilot, and iterate on learning paths, workshops, demos, and lunch-and-learns that build fluency in AI and emerging technologies. Use stakeholder input and program data to continuously improve and scale what works., • Enable engineering manager effectiveness. Translate Klaviyo's leadership expectations to Engineering. Design and deliver learning and enablement for Engineering Managers focused on how engineering operates, including planning and execution norms, tooling, metrics, onboarding new team members, and leading effectively within Klaviyo's engineering system. Partner with HRBP and L&D to diagnose the needs and customize content specific to technical leadership., • Facilitate high-impact live learning. Lead engaging, audience-appropriate learning sessions for engineers and engineering managers, incorporate feedback, and evolve content to maximize relevance and impact., • Define and track enablement success. Establish north-star metrics and success criteria for onboarding, learning, and productivity initiatives. Use data, qualitative feedback, and experimentation to assess impact, surface trade-offs, and recommend next steps., • Partner on onboarding delivery and iteration. Facilitate engineering onboarding on a rotating basis, ensure smooth execution, and share feedback with onboarding DRIs. Maintain and evolve onboarding documentation, content, and training materials., • Strengthen the recruiting-to-onboarding handoff. Partner with Recruiting and RCs to align competencies, interview assessments and starter projects so new hires are set up to succeed from day one., • Elevate engineering culture and learning. Enable tech talks, internal workshops, and communities of practice that spread best practices, reinforce learning norms, and raise the bar on craft and collaboration. Partner closely with HRBP, EBP, and Engineering Leadership., • Technical practitioner and systems thinker. You've been an engineer or worked very closely with engineering; you understand IDEs, Git, CI/CD, testing, and can break down technical systems for others. You care about measurable impact, reliability, and developer productivity., • Operator‑teacher. Clear writer and facilitator who creates clarity, reduces ambiguity, and equips others with crisp guidance, examples, and artifacts., • Outcome‑oriented and accountable. You model ownership, intensity, and urgency; you push work to closure and measure results, not just activity., • Collaborative across functions. Comfortably partners with Eng Leaders, Dev Infra, Product, HRBP, Recruiting/RCs, L&D, and Security; aligns to Klaviyo values and is motivated by winning as a team.., • Experience measuring and improving developer experience (e.g., review SLAs, CI stability, environment setup) and publishing impact metrics., • Hands‑on with CI/CD and modern SDLC tooling; ability to script/lightweight automate workflows., • Program design for learning (labs, guilds, workshops) and strong technical writing portfolio., • Experience rolling out AI tools internally and establishing responsible‑use guardrails. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$160,000—$240,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Job Purpose: Our Implementation Team is responsible for turning signed contracts with hospital partners into fully-operational, high-functioning special pharmacy programs. To do this, the Implementation Team works with each hospital partner to fully establish the program, which includes building relationships across the hospital (executives, clinical leadership, physicians, et al), evaluating existing workflows, developing and implementing new processes, working with one or more pharmacies, connecting the hospital site to the Shields central hub, hiring and training team members, communicating then supporting the roll-out of the program, and many other activities. The Implementation Director is responsible for all efforts related to the company's implementation efforts with hospital partners. This person also helps to expand the breadth of the relationship while working with the hospital partner, so experience with account management and relationship-based selling are helpful. Given the close working relationships and the process/operational work that is required for a successful roll-out, there is significant travel to the hospital partner's location, typically 3-4 days per week. Job Duties: • Serve as the "owner" and primary responsible party for ensuring the successful planning and execution across all aspects of complex specialty pharmacy implementation projects and other assignments, • Define approach to new partner site implementations, develop and drive associated project plans, and serve as primary leader for execution of assigned implementation work; approach the role as "doer" and problem solver as opposed to "reporter" and coordinator, • Develop effective, collaborative working relationships with key stakeholders at partner health systems (typically director and VP-level health system leaders); ensure that partner relationships are both functional from the perspective of accomplishing day-to-day work and position Shields for long-term account management success, • Own the design and execution of site-based staffing plans by finalizing staffing analysis / plans; hiring, onboarding, and training new associates staffed to newly implemented sites; and serving as interim site manager / director on as needed basis as newly implemented sites go-live, • Manage the process of reviewing existing workflows related to specialty pharmacy program operations (with particular focus on in-clinic operations to support specialty pharmacy patients) and defining go-forward workflows, roles, and responsibilities across a range of operational resources; successfully navigate the health system pharmacy and clinic environments to implement, refine, and optimize newly designed workflows, • Collaborate with Shields IT team to implement IT and data analytics infrastructure for newly established health system partnerships; exhibit effective listening, relationship-building, and organizational skills to ensure that IT resources from Shields and partner sites are able to efficiently collaborate and trouble shoot challenges as they arise, • Effectively partner with internal Shields teams to ensure that all departments / functional areas involved in an implementation meet deadlines and produce an exceptional quality work product; Shields approaches implementations through a team-based strategy that involves a range of internal stakeholders, but to be successful the Implementation Director must operate as the ultimate point of accountability and provide coaching, guidance, and support to ensure that all relevant internal Shields teams deliver work product that is on-time, appropriately scoped, and valued by the health system partner, • Demonstrate a willingness and ability to think openly and critically about how to achieve success in new site implementations; Shields partners implement similar specialty pharmacy program models but no two sites are identical, which makes it crucial that the Implementation Director be able approach unique challenges with agility, open-mindedness, and critical thinking, • Autonomously develop high-quality, client-ready materials (e.g., PowerPoint presentations, Excel analysis) to help facilitate meetings with new partners, • Provide internal and external project status reporting, ensuring all stakeholders receive the required level of detail. Actively lead status meetings with the client and project team. Complete weekly reports for customer projects and internal updates, • Other duties as assigned Experience/ Education: • Bachelor's Degree or equivalent work experience, • Private Equity and consulting experience; preferably in a healthcare sector, • 5-7 years of experience managing complex projects in healthcare provider organizations; examples could include consulting work focused on health system clients, project / change management roles while employed by a health system, or implementation roles with companies that provide complex, integrated services on behalf of hospital clients, • Strong experience and knowledge related to navigating and executing project-based work in healthcare delivery environment (e.g., hospital, health system, ambulatory care), • Basic subject matter knowledge spanning finance, operations, information technology, HR, training, and marketing, • Experience managing client relationship including building initial rapport with new clients, providing services / support to various levels of client stakeholder (i.e., from department managers to VP and C-suite level leaders), and helping to drive change management processes that require engagement and alignment with client teams, • Ability to facilitate meetings in-person and over the phone with an ability to drive discussions towards decisions, actions, and accountability for both internal and external participants, • Ability to both lead and influence both directly and indirectly, • Strong relationship building skills, • Strong problem-solving skills and resourcefulness, • Ability to negotiate and reach compromise, especially in multi-party situations, • Outstanding interpersonal, written and oral communication skills and excellent time management skills, • Proven track record of success in managing multiple projects/multiple presentation deadlines simultaneously, • Detail-oriented, independent and able to adjust to changing priorities, • Capacity to quickly learn details of pharmacy operations from internal experts, • Excellent skills with Microsoft Project, Word, Excel, and PowerPoint By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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