Admin Assistant
14 days ago
Wall Township
Job Description Temp to perm -To assist the Residential team of our client, with technical project review to ensure eligibility and program compliance. -This individual will pull a daily Program Management report on “Open Projects” in various stages to review for compliance. Examples include; checking contract, AHRI, permit numbers and final invoices to forward for payment. -Call customers and contractors if information is missing. -Ensure that all data in the Program Management Software System (PMSS) program is accurate to minimize delays. -Prioritize workload and ensure that projects are completed and moved to Final Review within 4-6 weeks. -Maintain spreadsheet of any errors found by the processor and move that to a Lead for coaching. -Perform remote troubleshooting through diagnostic techniques and pertinent questions. -Direct unresolved issues to the manager for the next level of support. -Record, categorize, prioritize, and monitor the status of all issues to resolution. -Assist in other projects as directed by Manager Position requirements: HVAC related experience, familiar with AHRI, technical proficiency