Senior Technical Project Manager - Infrastructure (AWS)
2 days ago
Plano
Job Title: Sr. Technical Project Manager Location: Plano, Texas, United States Role Overview We are seeking a highly skilled Senior Technical Project Manager to lead and coordinate a team of infrastructure platform project managers. This role demands strong technical acumen, exceptional cross-team collaboration skills, and deep experience with JIRA to drive delivery excellence across complex, multi-stream infrastructure initiatives. You will be responsible for ensuring projects are delivered on time, within scope, and aligned to business priorities, while maintaining a high level of transparency, risk management, and stakeholder engagement. Key Responsibilities • Leadership & Delivery Management, • Lead, mentor, and support infrastructure platform project managers, ensuring consistent delivery practices and quality standards., • Drive delivery excellence across multiple concurrent projects with interdependencies., • Act as escalation point and trusted advisor to app dev teams for issues, project risks, blockers, and cross-team conflicts., • Technical & Process Oversight, • Understand and guide discussions on infrastructure technologies (primarily AWS cloud including networking, compute, storage, monitoring, automation, and security)., • Collaborate with architecture, Information security, engineering, and operations teams including support groups to ensure solutions meet performance, security, and compliance requirements., • Champion and implement best practices in agile, and DevOps-aligned delivery., • JIRA & Delivery Tooling, • Own and optimize JIRA workflows, dashboards, reporting, and automation for tracking project progress, dependencies, and risks., • Provide actionable delivery insights to leadership using JIRA data and metrics., • Train and guide team members in effective JIRA usage for project management., • Cross-Team Collaboration & Stakeholder Engagement, • Partner with engineering, product, operations, and business stakeholders to align priorities and resolve delivery challenges., • Facilitate clear, timely communication across teams to ensure alignment on objectives, timelines, and deliverables., • Drive coordination between global teams and time zones for seamless execution. Qualifications & Experience Required: • 10+ years of IT service delivery, program management, or infrastructure project management experience, with at least 3 years in a senior leadership role., • Strong technical understanding of infrastructure platforms (AWS, networking, storage, monitoring, automation)., • Expert-level JIRA skills — including workflow customization, automation rules, advanced queries (JQL), and dashboard/report creation., • Proven track record of managing large, complex, multi-team technical projects., • Exceptional communication, facilitation, and conflict resolution skills., • Experience working in fast-paced, matrixed, and global organizations., • Prior experience in platform engineering or infrastructure operations would be desirable. Success in this Role Will Look Like • Seamless cross-team delivery coordination with minimal escalations., • Consistent, transparent project tracking and reporting through JIRA., • High team morale with project managers feeling supported and empowered., • Strong partnerships between platform, engineering, product, and business stakeholders., • Delivery outcomes that meet or exceed timelines, quality, and business expectations. Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. • A competitive pay range of $110,000 to $125,000 (depending on experience)., • Position Location: Plano, TX, • 15 days per year of Paid Time Off (PTO)., • 8 paid holidays per year + 1 floating holiday., • 401(k) retirement plan with company match., • Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.