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Job Description As a Licensed Insurance Agent specializing in sales, you will be at the forefront of building and maintaining client relationships. Your role will involve not only leveraging your sales acumen to drive business growth but also providing outstanding service to ensure client satisfaction and retention. Responsibilities: 1. Sales: • Proactively identify and pursue new business opportunities through effective sales techniques., • Educate clients on available insurance products, tailoring solutions to meet their specific needs., • Achieve and exceed sales targets while maintaining high standards of ethical conduct. 2. Client Service: • Serve as the primary point of contact for clients, addressing inquiries, providing policy information, and resolving issues promptly., • Conduct regular policy reviews to ensure clients have adequate coverage and identify upselling opportunities., • Foster long-term relationships by delivering excellent customer service and maintaining a client-centric approach. 3. Cross-Selling and Upselling: • Identify opportunities to cross-sell and upsell additional insurance products to existing clients., • Collaborate with the team to explore innovative ways to enhance the overall client experience. 4. Market Knowledge: • Current and valid insurance broker license., • Proven track record in insurance sales, with a focus on achieving and surpassing targets., • Excellent communication and interpersonal skills., • Strong customer service orientation with the ability to build and maintain client relationships., • Detail-oriented with solid organizational and time-management skills. Pay: Hourly plus commission and bonus opportunities Benefits: • Health insurance, • Bonus opportunities

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (12pm-6pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Frequent reaching and manual dexterity., • Continuous standing on tiled surfaces., • Use of headset for order processing at the drive-thru., • Ability to stand for long periods., • Frequent walking and occasional lifting of supplies/products., • Regular and predictable attendance is an essential function of this job. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Got the right combination of passion and professionalism to assist our veterinarians in the exam room and deliver exceptional service to our patients and their people? If you have an affinity for pet health, great attention to detail, awesome communication and listening skills, speedy keyboarding proficiency, and a love of all animals, you may have a place at our busy hospital. Gerber Small Animal Hospital now has an opening for a full or part-time veterinary assistant/customer service representative. Duties include patient care, hospital cleaning and client communication. Veterinary Assistants will assist technicians and doctors with appointments, surgery, lab procedures, dentistry, note taking and animal care. Candidate will also receive training as Client Service Representative/Receptionist and will spend time in both job functions. Ideal candidates would be positive, self-motivated, able to thrive in a busy environment, and also be a team player who puts patient and client care first. Excellent customer service is important.Although previous experience will be considered first, we are willing to train the right candidate. Generous benefits package includes medical, PTO, holiday, sick, SIMPLE IRA with matching, and a pet discount. Job Type: Full-time or Part-time Wage: From $12.50/hour based on experience Full-Time Benefits: • Employee discount, • Health insurance, • Paid time off, • Employee discount, • Waiting period may apply, • 8-10 hour shift, • Monday to Friday, • Veterinary Assistant: 1 year (Preferred), • Animal Care: 1 year (Preferred), • Education equivalent to the completion of the 12th grade., • Demonstrated ability to accurately manage and record detailed information in medical records and other data-management systems., • Ability to properly restrain patients., • Ability to complete assigned tasks in the time allotted without direct supervision., • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion., • Excellent interpersonal communication skills., • Ability to multitask, • A commitment to outstanding client service., • Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance., • Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day., • Proficient at Basic to Intermediate computing skills, basic proficiency using programs such as Microsoft Excel, Microsoft Work, or equivalent.

Job DescriptionEquipment Coordinator 📍 Location: Niagara Falls, New York Office (Onsite, Full-Time) 🕒 Schedule: Monday–Friday 💲 Compensation: $20–$22 per hour About DanceBUG DanceBUG is the industry leader in Dance Media and Software, with over 20 years of innovation serving the dance community. From groundbreaking products like Video Judge to our full suite of Registration, Scheduling, Tabulation, and Streaming tools, we’re trusted nationwide as the gold standard for dance videography and photography. 🌐 Learn more about us here: What We Do at DanceBUG Role Overview The Equipment Coordinator is responsible for preparing, testing, and packing the media equipment our teams use to capture video and photo at dance competitions across North America. Based in our Niagara Falls, NY office, you’ll ensure that every kit — cameras, audio gear, accessories, and supporting tech — is complete, functional, and ready to ship on time. This role blends technical know-how with logistical precision, making you the key link between our warehouse and the field crews who deliver DanceBUG’s industry-leading media. Key Responsibilities • Prepare, test, and pack complete equipment kits for videographers and photographers, • Receive, inspect, clean, and perform routine maintenance on returned gear, • Track and update inventory using logistics/asset management software, • Ship and coordinate equipment deliveries, • Troubleshoot and perform basic hardware/software repairs, • Replace defective equipment and consumables (batteries, cables, memory cards, etc.) as needed, • Maintain a clean, safe, and organized equipment storage area, • Safely lift, move, and organize equipment What We’re Looking For, • Hands-on knowledge of AV and media equipment (cameras, audio gear, cables, and accessories), • Experience preparing, organizing, testing, and maintaining equipment kits for live events, broadcast, or AV production, • Inventory management skills — able to track gear in/out, verify completeness of kits, and maintain accurate records in software systems, • Logistics coordination experience — preparing shipping labels, packaging gear securely, and scheduling pickups/deliveries, • Strong attention to detail and organizational skills — able to manage large volumes of equipment with accuracy, • Computer proficiency with hardware/software setup, • Ability to lift up to 75 lbs of equipment, • Dependable, adaptable, and able to work independently in a fast-paced, deadline-driven environment, • Play a critical behind-the-scenes role in the success of dance competitions across North America, • Work hands-on with professional video, audio, and AV gear every day, • Build expertise in logistics, inventory, and technical troubleshooting, • Be part of a company that is the industry standard in dance videography and photography, • Take pride in knowing your precision and attention to detail directly impact the quality of the media delivered to thousands of dancers and familiesIf you’re organized, detail-oriented, and love keeping things running smoothly, you’ll thrive at DanceBUG. Powered by JazzHR ITK4QuwM4u

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Frequent reaching and manual dexterity., • Continuous standing on tiled surfaces., • Use of headset for order processing at the drive-thru., • Ability to stand for long periods., • Frequent walking and occasional lifting of supplies/products., • Regular and predictable attendance is an essential function of this job. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (2pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Frequent reaching and manual dexterity., • Continuous standing on tiled surfaces., • Use of headset for order processing at the drive-thru., • Ability to stand for long periods., • Frequent walking and occasional lifting of supplies/products., • Regular and predictable attendance is an essential function of this job. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, check out all of the NU Facts. POSITION SUMMARY The Graduate Studies Services Coordinator provides comprehensive administrative and operational support to the Graduate Studies Office. This position is responsible for coordinating communications, supporting orientation efforts, handling budget and requisition processes, and ensuring consistent support across programs. The role is critical to improving workflow efficiency, maintaining continuity during staff absences, and ensuring a positive experience for prospective and current graduate students. ESSENTIAL DUTIES & RESPONSIBILITIES • Serve as a point of contact for phone and email inquiries, responding to prospective and current student questions with professionalism and clarity., • Coordinate the distribution and tracking of Accuplacer vouchers, upload test results, and manage related communications., • Process and track incoming application materials (e.g., transcripts, prerequisite documentation)., • Assist with GPA conversions, particularly for Canadian applicants., • Coordinate and track website edits and updates for 20+ graduate and program-specific webpages, ensuring accuracy of program descriptions, contact information, and compliance-related content., • Support orientation logistics, including scheduling, registration tracking, materials preparation, and event-day support., • Support approximately 50 events annually including information sessions, graduate fairs, and recruitment activities. Assist with calendar management related to event scheduling, timelines, and staff coordination., • Manage check requests, requisitions, and budget tracking for graduate travel, recruitment, events, and office operations, ensuring timely processing and alignment with university financial procedures., • Track, organize, and maintain updated versions of program flyers, fact sheets, brochures, and other graduate marketing and recruitment materials. Coordinate updates with marketing and academic departments, ensure timely revisions, and assist with distribution across digital platforms and in-person events., • Provide administrative support for the scholarship and graduate assistantship process as needed., • Serve as a backup for the Graduate Intake Coordinator during periods of absence., • Support compliance and documentation standards across programs., • Provide support for documentation and compliance, including managing communications and document issues., • Perform other duties as assigned to support the goals of the Graduate Studies Office. QUALIFICATIONS • High school diploma required; Bachelor's degree preferred., • Minimum of 3 years of administrative or customer service experience; higher education experience strongly preferred., • Strong organizational skills and attention to detail., • Excellent interpersonal and written communication skills., • Proficiency in Microsoft Office Suite, Google Workspace, and CRM systems (Slate experience preferred)., • Ability to handle sensitive and confidential information with discretion., • Ability to multitask, prioritize responsibilities, and work independently or collaboratively. GENERAL DESCRIPTION – % OF TIME • 60% – Support administrative and office functions: respond to inquiries, manage Accuplacer testing and communication, upload transcripts, assist with GPA conversions, manage deposits, and orientation planning and registrations., • 20% – Coordinate logistics and support for events, orientations, and recruitment activities; monitor budget, initiate check requests and oversee procurement of supplies and resources for office operations and events.., • 10% – Assist with scholarship and assistantship processes, and maintain systems and workflows., • 10% – Provide backup and overflow support during peak cycles or staff absences; WORK ENVIRONMENT / PHYSICAL DEMANDS • Typical office environment with regular use of a computer, phone, and other office equipment., • Must be able to sit or stand for extended periods., • Occasional lifting of materials or event supplies (up to 25 lbs)., • May be required to attend evening or weekend events. Job Posted by ApplicantPro

Job Description Are you E.P.I.C?! Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at HSS we are passionate about healthcare and provide seamless services to our clients and colleagues! Health System Services is seeking a motivated and organized Assistant Warehouse Supervisor to oversee various aspects of our warehouse operation, ensuring efficiency, accuracy, and safety. What You’ll Do • Oversee inventory, including receiving, storing, and managing stock levels., • Conduct regular inventory audits and make recommendations for restocking and ordering., • Maintain accurate and up-to-date inventory spreadsheets., • Ensure proper equipment maintenance by cleaning equipment, troubleshooting issues, coordinating repairs, and maintaining detailed maintenance records., • Handle incoming customer phone calls professionally and efficiently., • Coordinate deliveries throughout the day., • Communicate effectively with other departments throughout the day to guarantee accurate deliveries., • Lead and manage warehouse associates, monitoring their work and ensuring safe equipment operation., • Establish and implement warehouse standard practices, procedures, and protocols to optimize the work environment., • Receive, oversee tracking, and manage all incoming and outgoing freight deliveries (USPS, UPS, FedEx, and LTL)., • Conduct timely reviews of all purchase orders., • Assist with loading and unloading of delivery vehicles., • Track vehicle maintenance and repairs using Samsara., • Monitor Medical Delivery Technician routes using Samsara to ensure efficiency., • Provide assistance with shipping and receiving., • Perform paperwork audits and address any issues with technicians., • Assist the Warehouse Manager with all functions and act as Manager in his absence., • Assist with on-call duties for Medical Delivery Technician personnel. Qualifications for Success • Knowledge of Durable Medical Equipment strongly preferred., • Prior warehouse and management experience strongly preferred., • High school diploma or GED, required., • Must have Clean Driving Record and pass Background Check., • Kind, friendly and positive attitude., • Organized with high attention to detail., • Ability to effectively lead a team., • Basic electromechanical troubleshooting knowledge and math skills required., • Knowledge of space utilization and inventory techniques; proper methods of storing equipment, materials, and tools., • Ability to learn new software’s. Benefits That Go Beyond the Basics • Comprehensive Health Coverage, • Medical, Dental, and Vision insurance to keep you and your family well., • Future-Ready Retirement Plan, • 401K with 3% company contribution after one year and 1,000 hours worked, • Time to Recharge, • Generous PTO, Vacation and 9 Paid Holidays, • Extra Support When You Need It, • Short Term Disability (optional) and Company-Paid Long-Term Disability, • Free Confidential Employee Assistance Program, • Education That Pays Off, • Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs, • Be Part of Something Bigger, • Join an organization that values giving back through community programs Compensation & Hours • $23.00 - $25.00 per hour, dependent on experience, • 8:30am – 5:00pm, Monday - Friday Location • Wheatfield, NY

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job Description Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, be sure to check out all of the NU Facts. JOB SUMMARY: The Content Marketing Specialist develops and executes compelling content that communicates the distinct value of a Niagara University education, drives enrollment, builds brand awareness, and supports the university's strategic goals. The team member is a strong storyteller and strategic thinker who understands how to create and deliver content that resonates across digital platforms and engages diverse audiences, including prospective students, parents, alumni, media, and the broader community. The Content Marketing Specialist will be expected to: • Research, write, and edit content for web, email campaigns, blogs, brochures, social media, video scripts, and other digital/print materials., • Collaborate with stakeholders to identify and tell authentic student, faculty, and alumni stories aligned with brand values., • Assist in developing and maintaining an editorial calendar tied to enrollment cycles, events, and institutional priorities., • Day-to-day execution of email marketing campaigns, including building, testing, scheduling, and deploying messages., • Demonstrate familiarity with email marketing platforms and a basic understanding of segmentation, testing, and customer journey flows., • Support integrated marketing campaigns for undergraduate and graduate admissions, academic departments, fundraising, and special initiatives., • Play a key role in adapting content for SEO, social engagement, and email performance., • Track and analyze performance metrics (e.g., engagement, conversions, SEO rankings) to inform and improve content strategy., • Ensure all content adheres to brand voice, tone, and visual identity standards., • Ability to produce short-form video and photography, as needed., • Stay informed on higher education marketing trends, audience behaviors, and digital best practices., • Perform other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Bachelor's degree in communications, marketing, English or related field., • Exceptional skills in communications, marketing, and interpersonal relations., • Ability to develop and implement strategic communications and research-based marketing plans., • Strong creative, strategic, analytical, organizational, and personal skills., • Proven ability to write engaging content for a variety of audiences in a fast-paced environment., • Excellent business analytics, relationship management, strategy development, project management, problem-solving, and change management skills., • Demonstrate a professional and positive approach, self-motivated, team player, dynamic, creative with the ability to work on own initiatives., • Passion for accuracy, detail, and style., • Ability to manage multiple projects at a time., • Understand how to create content for targeted audiences and evaluate its performance., • Extensive knowledge of social media and emerging technologies. ERGONOMIC REQUIREMENTS: The functions of the position are usually performed sitting, but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, computer software applications, and calculator, involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. QUALIFICATION STANDARDS • Bachelor's degree or higher in communications, marketing, English or a related field is required. A master's degree and/or a professional certification in marketing or public relations is preferred., • At least two years of experience in marketing and/or communications in one or more of the following settings: education, not-for-profit, government, business and/or industry., • A valid New York State driver's license is required that satisfies both university and insurance company underwriting rules and regulations for driving a motor vehicle. Job Posted by ApplicantPro

Job DescriptionDescription: Summary: Under the supervision of the Program Director, the Coordinator will be responsible for assisting in the implementation and administration of the Ibero Business Center (IBC) program objectives and goals. The Coordinator is responsible for empowering clients with the knowledge they require to start and maintain profitable businesses so that they will gain economic security and independence for themselves and their families. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Report directly to the Program Director., • Assist in preparation of program content, delivery methods and budgetary requirements within each specific program., • Must be bilingual in Spanish and English and assist entrepreneurs and small business clients (in either language) with business plan preparation, technical assistance, consulting, loan processes and other business support services as needed., • Facilitate and assist the Ibero Business Center (IBC) and Community Health Worker (CHW) team with agendas, schedules, and expectations for periodic training classes and additional workshops, including course dates, pitch competition dates, curriculum topics and other pertinent information., • Assist with client contact and database entries to report goals and outcomes for both IBC and CHW clients., • Be present for spring and fall evening classes; interact with grantor, communities, and clients; supervise any applicable staff to manage programs and establish strong partnerships., • Monitor, evaluate and revise program operating policies and procedures in collaboration with the director and business and CHW staff., • Assist in the development of funding sources for the current program; seek additional funding for new or expanded programs, through grant application processes, fundraising events and/or fee for service-based training programs., • Assist with outreach to entrepreneurs by helping IBC team develop strategic marketing campaigns to ensure targeted demographics are reached., • Assist IBC Team with planning the Pitch Competition – participants who complete the program are invited to “pitch” their business idea and compete for startup funding in the course’s culminating Pitch Competition ., • Help to identify mentors for IBC clientele., • Supervise the CHW of Ibero WNY, • Be compliant with CHW and IBC requirements base on grantor requirements The employee exercises considerable initiative in setting priorities within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Evidence of self-motivation and ability to work independently is a must. Requirements: Position Qualifications: Competency Statement(s) • Analytical Skills - Ability to use thinking and reasoning to solve a problem, • Accuracy - Ability to perform work accurately and thoroughly, • Customer Oriented - Ability to fulfill customers’ needs while following company procedures, • Detail Oriented - Ability to pay attention to the minute details of a task, • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type, • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards, • Independent learning strategies – Ability to prioritize tasks, manage time and meet deadlines. Evidence of self-motivation, • Leadership- Ability to Motivate, influence, and support others to accomplish team and organizational goals, • Training & Presentation Skills, • Reliability - The trait of being dependable and trustworthy, • Communication, Oral - Ability to communicate effectively with others using the spoken word, • Communication, Written - Ability to communicate in writing clearly and concisely Skills and Abilities: • Classroom management experience or people development, • Entrepreneurship background, preferred, • Bilingual, Spanish and English Capable, • Intermediate or advanced computer knowledge with Microsoft Office, • A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO Physical Demands: The position does require occasional standing, squatting, lifting of up to approximately 30 lbs. and frequent sitting.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (1230pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Frequent reaching and manual dexterity., • Continuous standing on tiled surfaces., • Use of headset for order processing at the drive-thru., • Ability to stand for long periods., • Frequent walking and occasional lifting of supplies/products., • Regular and predictable attendance is an essential function of this job. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.