Director of Culinary Enterprise Strategy & Operations
hace 5 días
Dallas
Job DescriptionLocation: Dallas, TX Reports To: Chief Executive Officer (CEO) Status: Full-Time, Exempt Department: Social Enterprises / Operations Overview of Role: The Director of Social Enterprises serves as the senior operational leader responsible for overseeing and scaling a diverse portfolio of mission-driven businesses. This role combines strategic vision with hands-on execution and requires a leader who can drive financial performance while building strong systems, developing talent, and expanding revenue-generating opportunities. This leader will oversee: Restaurant and hospitality operations Catering program development and expansion Retail and customer-facing enterprises Farm-based corporate and private event programming Workforce development integration within enterprise environments The Director will play a critical role in strengthening margins, stabilizing systems, expanding market reach, and activating new revenue channels. Key Responsibilities Strategic Leadership & Enterprise Growth • Develop and execute a multi-year growth strategy for all social enterprises., • Align enterprise operations with organizational mission and financial sustainability goals., • Identify new revenue opportunities, partnerships, and market expansions., • Establish and monitor KPIs related to revenue, margin, customer experience, workforce development, and mission outcomes., • Oversee budgeting, forecasting, and financial performance in partnership with Finance and Operations., • Partner with executive leadership on long-term business planning and capital investment decisions., • Ensure consistency, quality, and accountability across all social enterprise operations., • Ensure compliance with food safety, labor standards, licensing, and regulatory requirements., • Provide oversight of daily restaurant operations, ensuring high standards in:, • Food quality and service delivery, • Labor management and scheduling optimization, • Cost control and margin performance, • Guest experience and brand consistency, • Implement and standardize operating procedures across all hospitality units., • Analyze sales trends, menu performance, and operational efficiencies to drive profitability., • Design and scale a structured catering program to serve corporate, nonprofit, and private clients., • Develop tiered menu offerings and pricing strategies aligned to margin goals., • Establish operational workflows for catering execution (logistics, staffing, production)., • Build a proactive corporate catering sales pipeline., • Collaborate with marketing to position catering as a primary revenue driver., • Lead the strategic expansion of farm-based corporate and private events, including:, • Weddings, • Corporate retreats, • Family reunions, • Community gatherings, • Brand activations, • Develop scalable event packages, pricing models, and vendor partnerships., • Ensure operational readiness for event hosting (facilities, staffing, safety, compliance)., • Build relationships with corporate partners and event planners., • Oversee enterprise budgets and financial performance across all business units., • Maintain strong cost controls and margin oversight., • Partner with Finance on forecasting, reporting, and capital planning., • Use data-driven decision-making to improve revenue, reduce waste, and optimize labor., • Lead, coach, and develop enterprise leaders with a focus on accountability, growth, and servant leadership., • Support apprenticeship and workforce development pathways embedded within social enterprises., • Foster a culture of dignity, psychological safety, and professional growth., • Strengthen enterprise systems including:, • Inventory management, • Procurement processes, • Vendor partnerships, • Compliance and regulatory standards, • Safety and risk mitigation, • Create clear SOPs and accountability mechanisms across all units., • Evaluate opportunities to expand enterprise footprint or offerings., • Support brand positioning as a destination for hospitality, community, and corporate engagement., • Leverage enterprise storytelling to support development and fundraising initiatives. Required: • Bachelors degree in business, Hospitality, Nonprofit Management, Operations, or a related field (or equivalent experience)., • 7+ years of progressive leadership experience in social enterprise, hospitality, food operations, retail, or mission-driven business environments., • Demonstrated experience leading multi-unit or multi-function operations., • Strong financial acumen, including budgeting, P&L oversight, and performance metrics., • Proven ability to lead and develop managers and frontline leaders., • Masters degree (MBA, MPA, or related field)., • Experience in nonprofit social enterprise models., • Familiarity with workforce development, apprenticeship, or second-chance employment programs., • Standard office environment with occasional evening or weekend hours for events., • Occasional outdoor work required during community and donor events., • Must be able to lift up to 25 pounds for event setup and support.