Manager, Security
13 days ago
Los Angeles
Job DescriptionABOUT THE LUCAS MUSEUM OF NARRATIVE ARTThe Lucas Museum of Narrative Art believes in the power of illustrated stories to connect us. With a growing collection that encompasses artworks from across cultures, places, times, and mediums, including paintings, sculptures, murals, photography, comic art, book and magazine illustrations, and the arts of filmmaking, the museum will explore narrative art’s potential to prompt questions, invite opinions, inspire community, and move people to think about the impact of images on our world. Co-founded by George Lucas and Mellody Hobson, the Lucas Museum was designed by renowned architect Ma Yansong of MAD Architects with Stantec as executive architect and is under construction in Los Angeles’s Exposition Park. An 11-acre campus with extensive new green space designed by Studio-MLA will embrace the museum’s 300,000-square-foot building, which will feature expansive galleries, two state-of-the-art theaters, and dedicated spaces for learning and engagement, dining, retail, and events. POSITION SUMMARY The Manager, Security position is responsible for the day-to-day management of the physical security program at the Lucas Museum of Narrative Art (LMNA or Lucas Museum). The manager will work with the Chief Security Officer and the Manager, Life Safety & Emergency Response to security risks to the museum and recommend mitigation strategies. The manager will develop protocols that ensure consistent, quick, and effective responses by the security workforce including contract staff. The manager will develop training that reinforces these protocols and develops the skills necessary for the security workforce to respond to incidents. The manager will work with the Chief Security Officer to ensure that external partnerships with law enforcement and other government and private entities are strong, and that their respective responsibilities are clear. The Manager, Security position will also work with the Chief Security Officer to develop training for both the security workforce and the wider LMNA staff on specific threat awareness, including active shooter response and conflict resolution. The manager will also collaborate with departmental leaders on the planning and coordination for special events and VIP visits. The Manager will report to the Chief Security Officer.RESPONSIBILITIES • Develop a comprehensive Site Security Plan and Standard Operating Procedures (SOPs), • In collaboration with the Manager, Life Safety & Emergency Response, conduct in-depth risk and vulnerability assessments and remediation strategies, • Work in partnership with the contract security team at LMNA to implement effective security coverage and staffing, • Conduct audits of the contract security team to ensure LMNA expectations are being met, • Partner with the Operations team to aid in the efficient movement of guests in museum spaces, • Partner with Visitor Services and other museum departments to develop effective visitor engagement strategies for the museum, • Partner with other museum departments and external organizations in planning events that are hosted within the museum, • Partner with the Chief Security Officer, General Counsel, Operations, Human Resources, and Curator staff regarding security protocols; threat management; and internal investigations, • Provide direction and guidance to security operations personnel to detect emerging incidents quickly, and determine appropriate responses, • Coordinate investigative activities with applicable department leaders, • Prepare quantitative and qualitative physical security reports for Security Department management and museum executive leadershipCORE COMPETENCIES, • Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision., • Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible., • Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders., • Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity., • Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely., • Building Trust & Relationship Management, • Accountable Ownership and clearly shares information and the "why" behind decisions., • Asks for and values the opinions of others. Displays empathy when listening., • Acknowledges when trust has been broken and focuses on rebuilding., • Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively., • Accountable Ownership, • Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally., • Recognizes when they are not approaching a situation with accountability but instead with a blame mindset., • Takes accountability for assigned tasks and executes on deliverables in a timely manner., • Strategic Alignment & Execution, • Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values., • Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model., • Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.QUALIFICATIONS, • Education & Experience, • Certified Protection Professional (CPP) Board Certification or equivalent education is mandatory, • Minimum ten years of experience in investigations, large facility protection, vulnerability assessments, emergency response, and event security. Preferential consideration will be given to those applicants who have served in both a public service and private industry position., • Minimum five years of experience leading and developing a security team, • Experience in conducting CARVER or similar types of site vulnerability assessments, • Skills, • Strong interpersonal skills, • Strong verbal and written communications skills with attention to detail, • Strong analytical skill including the ability to research, analyze and present factual investigative findings, • Knowledge, • Microsoft Suite and related technology programs, • Identify, assess, and mitigate risks to personnel, facilities, assets, and intellectual property, • Abilities, • Work in a fast-paced and rapidly changing environment, with minimal supervision, • Lead a large and diverse team