Director, Talent Acquisition Strategy & Operations
15 days ago
Paramus
Job Description:\n\nAbout NexGen Orthopedic Health and Wellness NexGen Orthopedic Health and Wellness is more than an orthopedic practice — we are a holistic health and wellness partner for every patient and every community we serve. With locations in Paramus, North Bergen, and Livingston, New Jersey, and Hartsdale, New York, NexGen serves the active, health-conscious communities of Bergen County, Essex County, and Southern Westchester with a comprehensive continuum of whole-person orthopedic and wellness care. We believe the quality of our people is the foundation of everything we deliver — clinically, operationally, and experientially. As NexGen enters an exciting phase of high growth, multisite expansion, and organizational development, we are making a decisive investment in our talent function — building the infrastructure, the systems, and the leadership capability to attract, develop, and retain the exceptional people who will define NexGen's next chapter. This is not a steady-state organization hiring for a steady-state role. NexGen is growing — in locations, in services, in brand presence, and in organizational complexity — and the Director, Talent Acquisition Strategy & Operations will be at the center of that growth, building the talent engine that makes it possible. The Opportunity Pay Transparency -- $130,000 to $160,000 plus performance-based bonus tied to operational and retention outcomes, TA technology implementation milestones, talent dashboard delivery, program launch success, and overall talent strategy impact This is one of the most distinctive talent leadership opportunities in the Northern New Jersey and Westchester healthcare market. The Director, Talent Acquisition Strategy & Operations is a genuinely exciting opportunity for a talent acquisition leader to build systems, processes, and governance from the ground up in the health and wellness space. The ideal candidate is strategically visionary and operationally relentless -- a strategic talent operations architect with authority and opportunity to build from the ground up. This role is the work of designing, building, and running NexGen's talent acquisition function with rigor and excellence — implementing the technology stack, establishing the processes, launching the programs, building the dashboards, and creating the operational infrastructure that will power recruiting across a growing, multi-site organization. This person will report directly to executive leadership, be present on-site five days per week — not as an administrative requirement but as a deliberate leadership commitment — and will be a visible, energetic, brand-aligned member of the NexGen leadership team, modeling the whole-person wellness culture that defines how NexGen treats its patients and its people. Core Responsibilities & Areas of Ownership Talent Acquisition Strategy & Operations LeadershipOwn the full talent acquisition strategy for NexGen — developing an integrated, data-driven approach to attracting, selecting, and onboarding exceptional talent at all levels, from early career through the executive suite, across all four locationsDesign and build NexGen's talent acquisition operating model from the ground up — establishing the processes, workflows, SLAs, intake protocols, interview frameworks, offer procedures, and accountability structures that create a consistent, high-quality hiring experience for candidates and department managers alikeDevelop and document a comprehensive talent acquisition playbook — ensuring that every hiring manager across Paramus, North Bergen, Livingston, and Hartsdale follows a consistent, structured, and legally sound process regardless of the role or locationTrain and coach department managers and operational team members on recruiting best practices — building internal capability and holding the team accountable to the process standards that protect quality and candidate experienceEstablish and track clear talent acquisition KPIs — time-to-fill, time-to-offer, offer acceptance rate, quality of hire, source of hire, and cost per hire — creating a culture of data accountability across the functionPartner with executive leadership and functional leaders to translate NexGen's business growth plans into proactive talent strategies — anticipating hiring needs before they become urgent, and building pipelines and programs that stay ahead of the organization's growth curve Talent Acquisition Technology Stack — Selection, Implementation & OwnershipLead the selection, implementation, and ongoing ownership of NexGen's talent acquisition technology stack — serving as the internal product owner and subject matter expert for all recruiting systems, tools, and platformsEvaluate, select, and implement NexGen's first enterprise applicant tracking system — with Greenhouse, Rippling, or comparable platforms as leading considerations — managing the full implementation lifecycle from requirements gathering and vendor selection through configuration, data migration, integration, training, and go-liveEnsure the selected ATS is fully integrated with NexGen's HRIS and broader People systems — creating a seamless, connected talent technology ecosystem that reduces manual work, improves data quality, and enables real-time visibility into the full hiring funnelDevelop and deliver comprehensive training programs for all system users — department managers, HR team members, and operational staff — ensuring strong adoption, correct usage, and consistent process compliance across all locationsOwn the ongoing administration, optimization, and vendor management of all talent acquisition systems — staying current on product roadmaps, managing system updates, and continuously improving the technology configuration to reflect evolving organizational needsEvaluate and implement supplementary talent tools — sourcing platforms, assessment technologies, video interviewing, scheduling automation, candidate relationship management, and analytics tools — building a modern, best-in-class talent acquisition technology ecosystem HR Analytics, People Metrics & Talent DashboardsBuild and own NexGen's talent analytics function — developing the data infrastructure, reporting cadence, and dashboard suite that gives leadership real-time, actionable visibility into the health of the organization's talent pipeline and workforceDesign and launch NexGen's first comprehensive talent dashboard — a real-time, executive-facing view of the key metrics that matter most: open requisitions, pipeline health by role and location, time-to-fill trends, source of hire, offer acceptance rates, new hire retention, and workforce compositionBuild and maintain a people metrics reporting program that goes beyond recruiting — tracking workforce trends, turnover analysis, internal mobility rates, span of control, headcount versus plan, and early-indicator metrics that surface talent risks before they become problemsPartner with executive leadership and finance to ensure talent data is integrated into organizational planning — informing headcount decisions, budget planning, and strategic growth initiatives with accurate, current workforce intelligenceDevelop role-specific and location-specific talent dashboards for operational leaders across NexGen's four locations — giving each leader visibility into the talent metrics most relevant to their team and accountability for the outcomes they ownPresent talent analytics insights to executive leadership on a regular cadence — synthesizing data into clear, actionable narratives that drive decision-making and demonstrate the strategic value of the talent function Emerging Talent & Early Career ProgramsVision, design, and deploy NexGen's first emerging talent and early career program — creating a foundational pipeline of high-potential early career professionals who grow with the organization and become the next generation of NexGen leadersDevelop strategic partnerships with colleges, universities, healthcare programs, and professional associations in New Jersey and New York to build a pipeline of emerging talent aligned to NexGen's clinical, operational, marketing, and administrative functionsDesign a structured internship and early career experience — including rotation opportunities, mentorship pairings, learning and development programming, performance feedback, and a clear pathway from early career to full-time employmentBuild NexGen's presence on campuses and in early career communities — attending career fairs, hosting information sessions, and developing NexGen's reputation as a place where early career talent can build a meaningful, growth-oriented career in healthcare and wellnessTrack and report early career program outcomes — conversion rates from intern to full-time, retention of program graduates, performance trajectory of early career hires — ensuring the program produces measurable organizational value over time Internal Mobility & Talent DevelopmentDesign and launch NexGen's first internal mobility program — creating visible, structured, and accessible pathways for employees across all four locations to grow, develop, and advance within the organizationPartner with HR and operational leaders to build a talent inventory of current employees — understanding individual skills, aspirations, development needs, and readiness for growth — ensuring that internal talent is consistently considered before external searches are launchedDevelop the tools, communications, and processes that make internal mobility real — including an internal job posting program, career development conversations, skills gap mapping, and a clear internal application and selection processCreate a culture of internal growth and advancement at NexGen — working with leadership to ensure that promotion from within is not just a stated value but a practiced reality, and that employees see NexGen as a place where their career has a futureTrack and report internal mobility metrics — internal placement rates, promotion velocity, cross-functional movement, and retention of internally mobile employees — using data to continuously improve the program and demonstrate its organizational impact Key Outcomes — What Success Looks Like The Director, Talent Acquisition Strategy & Operations, will be measured against a clear set of outcomes that reflect both the operational and strategic dimensions of the role: Outcome Definition of SuccessTA Technology Implementation - NexGen's ATS and talent technology stack is selected, implemented, fully adopted, and integrated within Year One — on time, on budget, and with high user adoption across all locationsTalent Dashboards Live - Real-time talent and people metrics dashboards are built, in use, and presented to executive leadership on a regular cadence — giving leaders visibility they have never had beforeEmerging Talent Program Launched - NexGen's first early career and emerging talent program is designed, piloted, and producing a measurable pipeline of future organizational talent within 12-18 monthsInternal Mobility Program Live - A structured internal mobility framework is operational — employees have visible pathways for growth, internal posting is active, and internal placement rates are tracked and improvingRecruiting Process Standardized - All department managers across four locations follow a consistent, documented, and legally sound recruiting process — reducing time-to-fill, improving quality of hire, and creating a positive candidate experience at every levelNexGen as Employer of Choice - NexGen is known in Northern NJ and Westchester as a destination employer in healthcare and wellness — attracting top talent at all levels who are drawn to the mission, the culture, and the growth opportunityHR Analytics Function Built - People metrics are tracked, analyzed, and reported regularly — talent data informs business decisions, and leadership has confidence in the accuracy and relevance of workforce intelligenceDocumentation, Frameworks and Talent Guidance - All of the above is clearly documented, with guidance and frameworks designed for excellence and clarity, pressure-tested and revised to meet the needs of the organization Experience Requirements This role requires a combination of talent strategy leadership and talent acquisition operations expertise. We are not looking for someone who leans heavily in one direction — we are looking for someone who has done both and is energized by the opportunity to build, own, and lead both simultaneously. Healthcare Industry ExperienceHealthcare industry experience is strongly preferredFamiliarity with healthcare and wellness talent market dynamics — compensation benchmarking, non-compete considerations, and the cultural nuances of recruiting into clinical and wellness environmentsExperience representing a mission-driven healthcare or wellness brand to both executive and operational candidates — able to articulate a compelling, authentic employer value proposition at every level of the talent market Years of Experience & EducationA minimum of 8 years of progressive experience in talent acquisition — with demonstrated expertise in both talent strategy and talent acquisition operationsProven experience leading talent acquisition in a high-growth, fast-moving organization where building from the ground up was part of the mandate — not inheriting a mature function, but creating oneBachelor's degree required — in Human Resources, Business Administration, Psychology, or a related field; advanced degree (MBA, MS in Organizational Development) or professional certifications (SHRM-SCP, SPHR, or ATS/HR technology certifications) are a plus Talent Acquisition Technology & SystemsHands-on, proven experience selecting and implementing an applicant tracking system or HRIS platform — Greenhouse, Rippling, Lever, Workday, or equivalent — including requirements definition, vendor evaluation, configuration, integration, training, and post-launch optimizationDeep fluency across the talent acquisition technology ecosystem — sourcing tools, LinkedIn Recruiter, CRM platforms, video interviewing, scheduling automation, assessment tools, and analytics platforms — with the ability to evaluate, select, and implement new tools as NexGen's needs evolveExperience building and owning HR analytics and people metrics programs — developing dashboards, tracking workforce KPIs, and presenting talent data in a format that drives executive-level decision-makingStrong data literacy — able to design reporting frameworks, interpret workforce trends, identify leading indicators of talent risk, and translate data into clear, compelling narratives for leadership Program Design & Operational ExcellenceExperience designing and launching an emerging talent, early career, internship, or rotational program — from vision through execution — with measurable outcomes in candidate pipeline development and early careAbout NexGen Orthopedic Health and Wellness\n\nNexGen Orthopedic Health and Wellness is more than an orthopedic practice — we are a holistic health and wellness partner for every patient and every community we serve. With locations in Paramus, North Bergen, and Livingston, New Jersey, and Hartsdale, New York, NexGen serves the active, health-conscious communities of Bergen County, Essex County, and Southern Westchester with a comprehensive continuum of whole-person orthopedic and wellness care.\n\nWe believe the quality of our people is the foundation of everything we deliver — clinically, operationally, and experientially. As NexGen enters an exciting phase of high growth, multisite expansion, and organizational development, we are making a decisive investment in our talent function — building the infrastructure, the systems, and the leadership capability to attract, develop, and retain the exceptional people who will define NexGen's next chapter.\n\nThis is not a steady-state organization hiring for a steady-state role. NexGen is growing — in locations, in services, in brand presence, and in organizational complexity.
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