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Job Description UBMD Primary Care is seeking full-time Patient Services Representatives (PSRs) at our busy outpatient clinic located at 850 Hopkins Rd, Buffalo, NY 14221. The ideal schedule would generally be Monday through Friday, 8:30 AM to 4:30 PM, with the ability to work two to three (2-3) evening hours (12:30-8:30 PM) per month, on rotation with other PSRs Duties include, but are not limited to, greeting patients, maintain high call volume, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills. 1-2 years' experience in medical office required, EMR and Healthenet experience required, general office skills (faxing, copying, etc.) required. Pay range is $18 - $18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY: $18.00 - $18.50 per hour Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a highly motivated Field Service Technician in our Buffalo, New York market to perform various technical duties in support of education and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment while delivering high-quality customer service promptly. Accountabilities: • Troubleshoot, repair, along with coordinating changes in programming and maintenance of PA, education, and healthcare communication systems., • Effectively work with customer's IT staff to troubleshoot network-integrated systems., • Professionally interface with customers to convey system status information., • Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments., • Responsible for performing agreed-upon preventive maintenance on systems., • Provide effective "on-call" support., • Associate’s degree or equivalent relevant work experience., • Minimum of 2 years of related low-voltage work experience., • Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge., • Experience using basic hand tools and multi-meters., • Ability to read schematics and interpret signal flow through circuits., • Willingness to obtain and maintain company-sponsored credentials and certifications., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays Responsibilities of Position: • Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers, • Demonstrate the ability to remain calm and respectful when dealing with all callers, • Demonstrate the ability to work well with high call volumes, • Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent, • Ability to collaborate with coworkers and be a team player, • Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual, • Transfer telephone calls to appropriate locations, departments and personnel within the organization, • Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support, • Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs, • Create and update patient accounts with demographic and insurance information, • Confirm and cancel patient appointments for all specialties and multiple ancillary services, • Schedule neurology appointments, • Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines, • Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed, • Possess an understanding of insurance participation, co-pays, and deductibles, • Maintain strict confidentiality of all patient information, • Page on call provider for hospital consult requests, • Work with support staff to provide external providers with immediate access to Dent providers for emergent requests, • Completes clerical duties in a time efficient manner as set forth by the Manager, • Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals, • Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs, • Meet or exceed key performance indicators, • Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations, • Meet or exceed expectations on monthly call grading, • Actively participate in ongoing training and development in a professional manner., • Participate in weekly team huddle and monthly team meeting, • Demonstrate the ability to review and discuss performance with the Manager, • Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care, • Performs other duties as assigned or requested Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • Ability to maintain strict confidentiality, • Good verbal communication, interpersonal and telephone skills, • Good working knowledge of medical terminology, • Good planning, organizational, and problem solving skills, • Ability to work independently or within a team environment, • Willing and able to work overtime as required to meet operational needs and perform all duties, • Availability for departmental meetings, which may require reporting early and staying late, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 8:00am-4:30pm or 8:30am - 5:00pm 40 hours/week

Job Description Position Summary: The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations. Responsibilities: • Treat all customers with dignity and respect., • Manage a portfolio of assigned accounts to successful resolution., • Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed., • Be available to clients and agents, which may include nights and weekends., • Investigate historical data for each debt or bill., • Find and contact customers to inquire about overdue payments., • Perform skip tracing to locate customers who have moved or lost contact with the original creditor., • Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed., • Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources., • Take proactive actions to encourage timely debt payments., • Process payments and refunds., • Complete client and agent invoicing., • Update account status records and recovery efforts., • Report on collection activity and accounts receivable status., • Document all recovery and collection efforts in compliance with agency standards., • Support colleagues by sharing knowledge and fostering continuous learning., • Foster a team-oriented environment to ensure collective success., • Maintain professional relationships with clients, providing updates and pricing schedules as needed., • Stay familiar with client work standards, expectations, and fee schedules., • High School Diploma or Associate’s Degree required., • 3–5 years of experience in collections or account recovery., • Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance., • Strong computer skills and familiarity with smartphones, tablets, and other technology., • Knowledge of proprietary recovery software and skip-tracing tools., • Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance., • Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family., • Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future., • Work-Life Balance: Paid time off (PTO) and holiday schedules., • Professional Development: Opportunities for career growth, training, and continuous learning to support your development., • Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation., • Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges., • Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance., • Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.

Job DescriptionPosition Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Simple IRA, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • License reimbursementRequirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description We are seeking a Mobile Housekeeper to join our team! You will perform a variety of light cleaning and organizing duties. Responsibilities: • Clean residential homes, businesses, or office locations, • Ensure a clean and orderly environment, • Sterilize various tools and equipment, • Move reasonably small furniture as necessary, • Previous experience in cleaning, maintenance, or other related fields, • Familiarity with cleaning materials and equipment, • Strong attention to detail, • Strong work ethic

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 1060 Wehrle Dr in Williamsville, NY on the afternoon/evening shift (2pm-8pm) & (4pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at our 870 Maple Rd location in Williamsville, NY on the afternoon/evening shift (1pm-9pm) (3pm-9pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionPlease note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based bonuses · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Bilingual Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Debt Counselors will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8am and 9:30am EST and ending between 5pm and 6:30pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12pm - 9pm EST, • Willingness to work an occasional Saturday morning shift (optional), • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift) MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. This position is responsible for servicing, installing, maintaining, and inspecting security systems. Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer. The pay range for this position is $25-$35/hr depending on experience. Essential Duties & Responsibilities: * Install security systems or appropriate devices, dismantle and/or reconstruct equipment as required by customer or the Company. * Conduct testing and inspection of systems under maintenance agreement. * Respond to and complete system troubleshooting and repairs. * Make connections and required adjustments as directed, test operation of all components of each system. * Conduct site surveys upon request of management. * Keep manuals and all details up to date as changes are advised. * Report on activities completed, deferred, or requiring further action or material to management. * Communicate with customers on job status or completion (installation or service). * Write service and status reports. * Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions. * Ability to work independently on customer sites * Perform other duties assigned by management. Education/Qualification: * A high school education or equivalent required. * At least 3 years of experience required. * Some technical school training is a plus. * Ability to operate hand and power tools. * Ability to always operate fleet vehicle in a safe manner. * Experience in a fast-paced environment with multiple stakeholders. Other Duties: * Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. * Performs other duties as assigned. Physical Requirements: * Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl. * Must be able to walk and stand. * Comfortable reaching, climbing (ladder/stairs) and bending. * Must be able to verbally communicate via telephone. * Must be able to lift and/or move up to 60 pounds. #amherstalarm Benefits and Perks: * Excellent pay * Medical, dental, vision * Company paid life insurance * Company paid short-term disability * 401K with employer match * Paid vacation and company holidays * Training and Career Development * Company vehicle (if job applicable) * Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees Pye-Barker Fire and Safety is an Equal Opportunity Employer

Job Description Join the vibrant team at Jazzboline Restaurant & Bar in Amherst, NY, where your role as a Part-Time Restaurant Host is both exciting and rewarding! Immerse yourself in the bustling atmosphere of our renowned establishment, where you'll be the first point of contact for our valued guests. Enjoy working while engaging with diverse patrons and building lasting connections. This on-site position offers a unique opportunity to enhance your customer service skills in a fast-paced environment. If you thrive on creating memorable dining experiences, this role is perfect for you. Your contributions will directly impact our guests' enjoyment, making every shift worthwhile. You will be given great benefits such as 401(k) and Employee Discounts. Join us at Jazzboline and be part of a culinary adventure in the heart of Amherst. Are you excited about this Restaurant Host job? As a new Restaurant Host at Jazzboline Restaurant & Bar, you will play a crucial role in creating a welcoming atmosphere for our guests. Your daily responsibilities will include greeting patrons with a warm smile, managing reservations, and efficiently seating guests while ensuring that tables are arranged for optimal flow and comfort. You will also be responsible for monitoring the dining area, responding to guest inquiries, and assisting servers with any special requests. Expect a dynamic schedule that includes working nights, weekends, and holidays as needed to accommodate our busy dining hours. You will work closely with a dedicated team, gaining firsthand experience in the fast-paced environment of the restaurant industry while honing your skills in customer service and teamwork. Does this sound like you? To be successful as a Restaurant Host at Jazzboline Restaurant & Bar, several key skills will enhance your effectiveness in this role. Exceptional communication skills are essential, as you will interact with guests, staff, and management daily. A friendly and approachable demeanor will help create a welcoming atmosphere, making guests feel valued from the moment they arrive. Strong organizational skills will be crucial in managing reservations and seating arrangements efficiently, ensuring a smooth flow of guests. A keen attention to detail will help you spot any potential issues, allowing you to address them proactively. Additionally, adaptability and problem-solving skills are valuable in handling unexpected situations, such as accommodating large parties or special requests. Finally, a passion for delivering excellent customer service will make you an invaluable asset to our team and significantly enhance the dining experience for our patrons. Our team needs you! Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck! Pay Rate: $15.50 - 22.00/hr.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off I earned my masters degree in Math Education from University at Buffalo. Im married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and were looking for individuals who are driven, organized, friendly, and able to show empathy. If youre someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:462 Grider Street Buffalo, NY ???? Department: Pain Management Practice ???? Shift: Full-Time | Monday–Friday, between 7:00 AM – 5:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance As a customer service associate, you will have the unique ability to work with customers, service them, and process their transaction. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on Weekend shifts (7am-2pm & 2pm-8pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on morning shift (7am-3pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 9u6KC0MEuO

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay The Customer Service Representative is responsible for customer service, including order entry, purchasing components and materials, and coordinating customer logistics after equipment installation. This individual is also a primary contact for customers regarding after-sales support. What are we looking for • Associate degree in business administration or related field required. Bachelor's degree preferred., • At least 3 years' customer service, contract administration, or related experience required., • Experience with complex, high-value products a plus., • Advanced computer skills and proficiency in MS Office Suite required; MRP/ERP experience preferred., • Proficient communication, interpersonal, coordination, and organizational skills., • Ability to multi-task, work under pressure and meet deadlines required. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description ⚡ NOW HIRING: Electronic Repair Technician 📍 Buffalo, NY 💵 $25–$35/hr 🕒 1st Shift 🔌 Find Creative Solutions Ready to turn your passion for electronics into a rewarding career? As an Electronic Repair Technician, you’ll take on challenging repairs of industrial controls—HMIs, drives, power supplies, and more—using creativity, precision, and problem‑solving skills. If you love puzzles, enjoy figuring out how things work, and want to make a real impact, this role is a perfect fit. 🔧 What You’ll Do • Diagnose and repair complex electronic controls with accuracy and efficiency, • Source parts and build schematics when documentation is limited, • Test, troubleshoot, and verify flawless functionality before equipment returns to service, • Collaborate with teammates and contribute innovative solutions for customers🎓 What You Bring, • Associate’s degree in Electronics or 5+ years of hands‑on experience, • Ability to troubleshoot down to the component level, • Strong soldering/de‑soldering skills (through‑hole & surface mount), • Comfort using oscilloscopes, multimeters, and logic analyzers, • A creative, curious, problem‑solving mindset🌟 Why You’ll Love Working Here, • Competitive pay, flexible start times, and comprehensive benefits, • A culture that values connection—company cookouts and team events, • 401(k) with company contributions, • Laid‑back, collaborative environment with ongoing training and growth opportunities, • Join a respected leader in industrial electronic repair known for quality and innovation🕒 Schedule, • 1st shift, Monday–Friday Job Type & Location This is a Contract to Hire position based out of Buffalo, NY. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Buffalo,NY. Application Deadline This position is anticipated to close on Dec 29, 2025. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (11:30-8:00 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description We’re a local remodeling team hiring a detail-oriented and skilled carpenter to join our fantastic team. The work involves woodworking, building frameworks, reading blueprints, meeting building code, and any other tasks needed or directed by the project manager. Job seekers should take pride in their work, show up every day with a positive attitude, and enjoy working on a construction project. If you’re looking for a job with good pay, guaranteed hours, and the ability to work with your hands, start your application today. Compensation: $52,000 - $73,000 yearly DOE Responsibilities: • Confirm flooring, roofing, and drywall are level and compatible, • Build door and window frames, stairways, rafters, and partitions, • Chisel and assemble kitchen cabinets, drywall, siding, and furniture, • Read blueprints and sketches to fully grasp the requirements, • Calculate, shape, cut, and smooth materials, • Work with our team to efficiently remodel our recently purchased homes, • Must have own set of basic tools, and skill-specific equipment provided by the company for use, • Load and unload construction materials and tools, • Framing, • Installing trim and baseboards, • Drywall Hanging, • Minor Painting, • Installing tile bath surrounds, • Installing vinyl plank flooring, • Installing doors and windows Qualifications: • Valid driver’s license required, • Strong measuring and math skills required, • Candidate must have successfully completed a carpentry apprenticeship, • High school diploma or GED preferred, • Great physical condition and dexterity, • Must possess a positive mental attitude, an open mind, and flexibility in your approach, • Must be open to coaching, • Must have exceptional problem-solving skills, • Confidence in your ability to work with a new team, • Self-directed, • Minimum 2 years of construction experience, • Must be extremely organized and detail-oriented with great time management skills, • Must be ambitious! We’re looking for a real “Go-Getter” that wants to serve and add value, • Must be able to use a smartphone for time-tracking purposes, • Must live in the WNY area, • Must have own transportation to get to job sites, • Must be able to lift materials up to 50 lbs., • Must have knowledge of power tools and safety, • Must be able to stand for long periods of time, • Ability to bend, twist, and turn body at shoulders, waist, and knees, • Must have a basic mechanical understanding of heating, plumbing, and electrical systems About Company Since 2019, Buffalo Brick & Mortar has been a high-performing real estate investment firm that takes great pride in solving homeowners’ problems and purchasing homes in the Western New York area. We work with homeowners who are seeking to sell their homes directly to an investor and avoid the traditional real estate sales model. Our goal is to create win/win situations with our clients. We close fast, buy the home “as-is,” and have an outstanding reputation. We are a growing team in a fun environment with great vibes!

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on the afternoon/evening shift (12pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Are you an experienced survey professional looking to advance your career as a Survey Crew Leader in land surveying? Fisher Associates is hiring a Survey Party Chief to lead field survey crews with a strong focus on safety, precision, and project efficiency. In this leadership role, you’ll oversee on-site land survey operations, mentor team members, and ensure timely, accurate, and high-quality survey deliverables across various projects. At Fisher Associates, your surveying expertise is recognized, your professional development is supported, and your work-life balance is truly valued. Whether you're conducting boundary surveys, construction staking, or topographic mapping, you'll play a key role in shaping successful project outcomes and advancing your career. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You excel in the field, leading crews and solving challenges outdoors — your expertise drives results where it matters most., • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others. As a Survey Party Chief, you’ll take the lead on-site—guiding field crews, ensuring safety, and collecting accurate land survey data that supports successful project delivery. Your work will combine leadership, technical precision, and real-time problem-solving in dynamic outdoor environments. • Ensure survey crew safety through hands-on training, daily Tailgate Safety Meetings, and enforcement of Job Safety Analyses (JSAs)., • Lead and mentor field survey staff, fostering high performance and continuous skill development., • Maintain organized field notes, sketches, and survey control documentation aligned with project standards and regulatory requirements., • Collect, verify, and process survey field data using proper naming conventions to ensure clean transitions to office teams., • Coordinate daily with Project Managers and Land Surveyors to set project goals, track survey progress, and quickly resolve field challenges., • Follow client and company field protocols to guarantee survey data accuracy across a wide range of specifications and project types., • Perform control checks, traverse angle closures, and level run validations before submitting data for processing., • Track and document crew timesheets, vehicle use, and equipment condition to optimize daily operations. Your Impact Matters, Your Career Thrives. Work on engaging projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Requirements: What You Bring, Your Expertise • High School Diploma or GED required, • Associate’s Degree of applied Science in Surveying, Geomatics or related degree preferred (or equivalent experience), • 3 plus years of experience as a Party Chief, • Experience with data collection survey equipment including Leica GPS, Scanning and Total Station systems highly preferred., • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values., • Demonstrated high-quality work and ability to problem solve applying critical thinking, and sound judgment to challenges., • Driven to take ownership of your projects, prioritize your tasks effectively, and thrive in a dynamic, fast-paced environment that fosters personal and professional growth., • Highly adaptable and proactive in meeting deliverables and deadlines, • Dedicated to fostering trust and collaboration through integrity, respect, and active listening in client and team relationships., • Have a sense of curiosity, always looking for a better way, and a continuous improvement mindset. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift to 50 pounds at a time., • Must possess a valid driver’s license and drive a company vehicle., • Traveling on a regular basis to project sites located throughout Pennsylvania and New York., • Ability to sit, stand, walk and transverse uneven grounds Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development Benefits/Perks • Competitive compensation and comprehensive benefits, including health, dental, vision insurance and 401k, • Paid time off and a rotational weekend schedule, • On-the-job training with opportunities for growth and advancement, • Contact customers pending cancellation (including underwriting-related) and work to resolve issues, • Focus on reinstating canceled policies, • Identify and assist at-risk customers before renewal to improve retention, • Reach out to clients who complete NPS surveys and address any feedback, • Promote programs that increase retention, such as autopay, • 1+ year of experience in customer service, retention, or insurance preferred, • Property & Casualty license or willingness to obtain within 4 months of hire, • Strong communication and problem-solving skills, • Positive attitude, detail-oriented, and committed to providing excellent service

Job Description About Us: We believe life’s moments are treasures, and every experience tells a story. Our mission is to help clients capture, preserve, and relive their most meaningful memories in a way that’s personalized, creative, and unforgettable. Role Overview: As a Memory Curator, you will craft, organize, and enhance the memories of our clients, turning fleeting moments into lasting experiences. You’ll work closely with individuals and families to design personalized memory projects, from digital archives and photo journals to immersive storytelling experiences. Key Responsibilities: • Collaborate with clients to understand their personal stories, milestones, and special moments., • Curate photographs, videos, mementos, and other memory artifacts in meaningful ways., • Design creative memory projects, including digital scrapbooks, albums, timelines, and keepsakes., • Provide expert guidance on preserving and presenting memories for future generations., • Use innovative tools and platforms to create immersive storytelling experiences., • Maintain attention to detail while managing multiple memory projects simultaneously., • Strong organizational skills and attention to detail., • Excellent interpersonal and communication skills., • Creativity and an eye for aesthetics in presenting stories visually and emotionally., • Familiarity with digital tools, photo/video editing software, or archival platforms is a plus., • Empathetic, patient, and passionate about helping others preserve life’s moments., • Opportunity to impact people’s lives in a deeply personal way., • Flexible working environment with creative freedom., • Collaborate with a team that values innovation, storytelling, and authenticity.

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location: 36 N Union Rd, Williamsville NY 14221 ???? Department: Primary Care ???? Shift: Full-Time Monday–Friday, Day Shift Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off I earned my masters degree in Math Education from University at Buffalo. Im married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and were looking for individuals who are driven, organized, friendly, and able to show empathy. If youre someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Michele Proietti - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Our client, Life Safety Engineered Systems, is a proud, family-owned business headquartered in Buffalo, NY, serving clients nationwide for over 25 years. They specialize in delivering dependable, high-quality fire protection, life safety, and security solutions tailored to meet the unique needs of each client. Our client's mission is simple yet vital: to protect people and property with excellence, professionalism, and genuine care. Position Overview: Client Support Coordinator The Client Support Coordinator is a key member of our operations team, ensuring smooth service delivery by managing work orders, maintaining accurate service records, and providing prompt, professional support to both clients and affiliates. This role requires excellent communication skills, a strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities • Receive and accurately enter client work orders using internal systems, • Review service quotes from affiliates for accuracy and proper pricing, • Provide outstanding support to internal departments, external clients, and service affiliates, • Access, review, and manage service data for reporting and client updates, • Address scheduling-related inquiries and escalate complex issues to Account Managers, • Build strong working relationships with clients and affiliates through phone and email communication, • Collaborate with the Client Support team to continuously improve accuracy, efficiency, and responsiveness, • Follow all company policies, procedures, and industry compliance standards, • High school diploma or GED, • Strong verbal and written communication abilities, • Comfortable handling a high volume of calls while managing multiple tasks, • Ability to prioritize effectively and meet deadlines in a dynamic environment, • Flexible, self-motivated, and open to feedback, • Proficient in email communication with a clear, professional tone, • Exceptional attention to detail and commitment to accuracy, • Independent problem-solving skills and strong organizational habits, • Basic proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with service platforms is a plus, • 401(k) with company match, • Health, dental, and vision insurance Ability to Commute and Work Full Time in Person: • Cheektowaga, NY

Loan Surveillance Manager Location: Tonawanda, NY Travel: Monthly About the Role We are seeking a Loan Surveillance Manager to join our dynamic team and play a critical role in safeguarding the performance and long-term viability of our commercial loan portfolio. This position offers the opportunity to work with leading Investor Agencies (Fannie Mae, Freddie Mac, HUD, and conduit loans), assess portfolio quality, identify areas of risk, evaluate long-term viability and performance, and proactively mitigate potential loss. If you are a motivated professional looking to grow your career in commercial real estate finance, we want to hear from you. What You’ll Do As a Loan Surveillance Manager, you will: • Monitor quality and performance of an assigned commercial loan portfolio, • Responsible for timely satisfaction and compliance with Investor requirements, • Responsible for completing quarterly financial analyses to evaluate project performance and discuss with borrowers any substantial variances noted, • Conduct Physical Property inspections to evaluate property condition and follow up on any deferred maintenance observed. Additionally, conduct joint site visits with Agency partners to ensure properties are adequately maintained., • Conduct market research and analysis, • Loan document review and interpretation, • Identify areas of risk and evaluate the long-term viability of loans, • Complete Risk Ratings to proactively mitigate potential risk associated with each asset within the portfolio, • Develop and review Action Plans to communicate and address risk and corrective action steps being taken to mitigate that risk, • Engage in ongoing dialogue with borrowers relative to their stabilization plans and budgets. Assess the attainability of these plans and ensure borrowers timely execution of these plans., • Engage in ongoing communication with appropriate Agency counterparts relative to issues at the properties, and borrowers’ efforts to stabilize the assets., • Request and review documentation relative to any Escrowed Reserves to determine and recommend release of funds held in connection with property improvement projects, • Request and review documentation relative to any insurance losses, easements, partial releases, and any other issues that may arise to determine and recommend release of funds to ensure restoration, • Assist with other related projects as needed What We’re Looking For • Education: Bachelor’s degree in Business, Finance, Real Estate, Accounting, or related field preferred., • 3+ years in commercial real estate, mortgage servicing, loan underwriting, credit, risk management, or financial analysis., • Proven ability to manage complex portfolios and communicate effectively with stakeholders., • Advanced Microsoft Office proficiency., • Strong analytical and problem-solving skills with attention to detail., • Excellent organizational and time management abilities., • Outstanding verbal and written communication skills., • Ability to thrive in a fast-paced environment and prioritize competing demands. Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $70,000 to $90,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits. We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.

About Hohl Industrial Services: Hohl Industrial Services is a trusted leader in construction and industrial contracting, providing safe, efficient, and high-quality field services across a range of industries. We take pride in our commitment to safety, professionalism, and teamwork, and we're looking for a skilled Construction Labor Manager to join our growing team. Position Summary: The Labor Superintendent is responsible for managing all field labor operations for Hohl Industrial Services, including foremen, journeymen, and trades personnel. This position oversees the preparation, scheduling, and performance of field labor to ensure safe, accurate, and on-time completion of all projects. Working closely with Dispatch, the Labor Superintendent will ensure seamless coordination of manpower assignments and execution of the project schedule. Key Responsibilities: Personnel Management • Allocate all union labor to Field Service and Construction projects., • Coordinate with the Equipment Manager and Transportation Dispatcher to schedule and mobilize qualified crane operators and other specialized labor., • Ensure proper assignment of trades in compliance with jurisdictional and union requirements., • Address and resolve jurisdictional and other labor issues in collaboration with Union Business Agents., • Manage personnel actions including hiring, releasing, and layoffs as required by project needs., • Supervise, train, and evaluate performance of foremen and journeymen., • Maintain and update daily, weekly, and monthly labor schedules., • Ensure all employees operating company vehicles are enrolled in and compliant with the LENS program., • Be available on call 24/7 to address field labor needs and emergencies., • Partner with the Safety Manager to maintain required safety training for all foremen., • Hold foremen accountable for attending safety meetings and adhering to safety protocols., • Maintain a professional and customer-focused attitude at all times., • Utilize departmental software, including Microsoft Office Suite and Viewpoint ERP systems., • Attend and actively participate in company and departmental meetings., • Perform other duties as assigned. Qualifications: Education & Experience • High school diploma or GED required, Associate degree in Construction Management, Business, or a related field preferred., • 7–10 years of progressive experience in construction or industrial services, with at least 3–5 years in a supervisory or superintendent-level role overseeing union labor., • Strong knowledge of labor coordination, union agreements, and trade jurisdictional issues., • Proven ability to manage large, diverse teams of skilled tradespeople., • Familiarity with collective bargaining agreements and direct experience working with union representatives., • Demonstrated experience balancing manpower needs, scheduling, and budgets across multiple projects., • Exceptional communication, negotiation, and conflict-resolution skills., • Highly organized, detail-oriented, and capable of managing multiple priorities., • Strong analytical and problem-solving skills, including project cost estimation., • Proficiency in Microsoft Office Suite and ERP/project management systems (e.g., Viewpoint)., • Ability and willingness to be on call 24/7 and travel as required. Work Environment & Physical Demands: Office: Typical office setting with moderate noise and temperature control. Field/Shop: Exposure to construction and plant environments that may include dirt, noise, limited climate control, and safety hazards. Some physical activity is required, such as lifting, climbing, and crawling. Join Our Team: If you are an experienced field leader with a strong understanding of union labor management and a passion for safety and efficiency, we invite you to apply.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 870 Maple Rd in Williamsville on morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. _____________________________________________________________________________Note: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part time Customer Service Team Members to join our Tim Hortons team at 1060 Wehrle Dr in Williamsville, NY on mornings 8am-4pm shifts. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Program Summary: Child and Family Services (C+FS) Foster Care Program provides temporary, safe, and loving homes for children and supports parents/caregivers in developing the skills they need to achieve family reunification. When reunification is not possible, our program helps secure permanency through adoption. This program plays an essential role in our agency’s 150+ year mission of nurturing a healthier and more equitable Western New York. Position Summary: The Foster Parent Recruitment and Emergency Placement Specialist is a dual-role position responsible for recruiting and certifying foster parents for both general and after-hours placement needs. The Specialist also coordinates emergency placements outside traditional business hours and serves as the liaison with Erie County Department of Social Services (ECDSS) for after-hours Child Protective Services (CPS) situations. This role requires flexible availability, including the ability to respond to after-hours placements that occur outside regular business hours including weekends. During the last 12 months, there have been an average of 2 after-hours placement calls per month with an average stay of 3 days. Major Responsibilities: Recruitment and Certification • Respond to inquiries and conduct initial assessments of prospective foster parents, • Actively recruit foster parents through a variety of community engagement and outreach strategies including attendance at community events that may occur during evenings and weekends, • Coordinate and conduct informational meetings (individual and group), • Facilitate and coordinate initial and ongoing foster parent training sessions, • Become an approved National Training and Development Curriculum (NTDC) trainer within 12 months of hire, • Complete timely home study assessments and certification documentation, • Maintain accurate training and certification records for all foster homes, • Assist with planning and delivery of foster parent appreciation and engagement eventsEmergency Placement & On-Call Support, • Recruit and maintain a pool of certified emergency foster homes and monitor capacity to adhere to ECDSS contractual requirements, • Respond to and coordinate with ECDSS CPS staff and emergency foster homes for after-hours placement needs and be available for telephone consultation on a frequent basis and less frequently for in person consultation, • Regularly communicate with emergency foster homes to ensure they have adequate supplies for immediate placements of children of all ages and support the homes on a regular basis to ensure children’s needs are met, • Facilitate transitions to longer-term placements when applicable, • Must be available 24/7 to address emergency placement needs as communicated by ECDSS or the foster homes unless a preapproved backup coverage plan is in placeGeneral Support and Collaboration, • Maintain open communication with foster families, colleagues, and county partners, • Ensure compliance with all state and agency policies and procedures, • Use required database[s] and other communications protocols to share information with the team and to document foster home openings, reauthorizations, and closures, • Participate in agency quality improvement activities, • Bachelor’s in Social Work or related field; Masters in Social Work preferred, • At least two (2) years of child welfare experience required; direct experience in foster care preferred, • Flexibility to work evenings and weekends on an on-call basis required, • Experience with emergency response or crisis coordination highly preferred, • Strong communication, organizational, and assessment skills, • Demonstrated commitment to family-centered, trauma-informed care and demonstrated ability to work collaboratively with a multidisciplinary team., • Strong interpersonal skills, with the ability to build positive relationships with foster parents, program staff, and external healthcare providers., • Team player mindset with a commitment to working collaboratively within the Foster Care program and across agency departments., • Believe that foster care is a temporary arrangement meant to support children while their families work toward reunification., • Recognize that foster parents play a key role in ensuring children's health and well-being., • Must be able to access multi-level buildings including multi-level homes, • May be required to lift up to 30lbs when transporting children (infrequent), • Frequently move about inside and outside the office in reaction to situations and duties., • Must be able to remain stationary (at the desk) for extended periods of time, • Frequently communicate accurate information with coworkers, Agency staff, & candidates for employment. CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Job Description Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview The Family Member Engagement Call Center Supervisor oversees the daily operations of the Care Medical and Grace at Home call centers, ensuring an exceptional experience for every Family Member (patient). This role supervises a team of engagement agents responsible for scheduling, outreach, and inbound inquiries. The Supervisor is accountable for achieving service levels, optimizing team performance, ensuring staff compliance with clinical scheduling protocols, and maintaining high-quality communication aligned with Care Medical’s mission and standards. This position is ideal for a Licensed Practical Nurse (LPN) with call center and management experience, strong communication skills, and a passion for supporting primary care delivery in a patient-centered medical home model. Key Responsibilities Team Leadership & Operations Management • Supervise, mentor, and performance-manage Family Member Engagement Agents., • Monitor daily call volumes, agent productivity, and service-level adherence (AHT, abandonment rate, first-call resolution)., • Conduct regular team huddles, coaching sessions, and quality audits to promote excellent service and compliance with scripts and protocols., • Manage staffing and scheduling to maintain operational continuity and meet patient access goals., • Oversee accurate scheduling for all Care Medical and Grace at Home departments, ensuring adherence to provider templates and clinical protocols., • Support workflows for appointment reminders, rescheduling, and care gap outreach., • Ensure correct handling of triage calls, medication refills, records requests, and care coordination activities., • Establish and monitor performance metrics for quality assurance, service delivery, and data accuracy., • Ensure compliance with HIPAA, OSHA, and organizational privacy and safety standards., • Identify workflow bottlenecks and recommend improvements to enhance access and efficiency., • Lead ongoing training on communication skills, EMR proficiency (MEDENT), and primary care scheduling practices., • Support bilingual communication and culturally sensitive service delivery. Education: • Licensed Practical Nurse (LPN) credential preferred., • Associate’s degree in healthcare administration, nursing, or related field acceptable., • 3–5 years of call center or centralized scheduling experience within a healthcare setting., • At least 2 years of supervisory or leadership experience required., • Primary care experience preferred (pediatrics, women’s health, adult medicine, geriatrics)., • Experience with MEDENT EMR strongly preferred., • Bilingual (English/Spanish or other language representative of our patient population) strongly preferred., • Excellent verbal communication, active listening, and motivational leadership skills., • High emotional intelligence, professionalism, and accountability in a fast-paced environment., • Strong organizational, analytical, and problem-solving abilities. Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program. This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace. In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Job Description Crowley Webb is looking for an account coordinator to support the account service team in managing agency projects on behalf of our clients and collaborating with other departments. Although a lot of time will be spent on the administration side of our accounts, this is a stepping-stone to many duties of an account executive. Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work six years running and one of The Buffalo News’ Top Workplaces four years in a row. RESPONSIBILITIES * Prepare account service-related documents such as meeting agendas, meeting reports, timelines, and other client communications and correspondence * Participate in client meetings and conference calls * Communicate with clients on an as-needed basis in a professional, efficient manner * Attend to the needs of the account service team and continually seek ways to add value to the client/agency relationship * Process internal job open forms, job change forms, and other information requests * Follow up and maintain current work in progress across various agency departments * Research and develop an understanding of agency clients and their industries QUALIFICATIONS • Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field, • One year of work experience within an agency setting or completion of a relevant internship preferred, • Understanding of (or willingness to learn about) data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality, • Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms, and methodologies as they emerge Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive * Detail-oriented and comfortable working in a collaborative environment * Ability to prioritize workload and effectively manage timelines and deadlines what we offer • Competitive salary, • Comprehensive benefits package (health, dental, vision, 401k, etc.), • Supportive and collaborative team environment, • Ongoing training and professional development opportunities Salary range: $38,000–$48,000 annually Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position. At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

Job Description We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location. Position is full-time seasonal (December- April) from 8:30am-4:30pm with overtime opportunities and some weekends. This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times. We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders. Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment. Job Title: Customer Service & eCommerce Associate Job Category: Production Department/Group: Customer Service Job Code/ Req#: Location: Tonawanda Travel Required: No Level/Salary Range: $16-$19 an hour Position Type: Full Time JOB DESCRIPTION We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location. Position is full-time seasonal (September- April) from 8:30am-4:30pm with overtime opportunities and some weekends. This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times. We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders. Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment. ROLE AND RESPONSIBILITIES • Packing product into boxes for purchase, • Answering phones and taking orders in Shopify platform, • Processing order and packing orders into shipping boxes, • Processing shipping via cloud-based shipping software · Entry Level PREFERRED SKILLS • Ability to work with detail, speed, and accuracy, • Ability to work well with others during rush times, • Self-starter, • Reliable, • Friendly, • Physically capable to pack and move boxes weighing up 30 lbs., • Must be able to operate a personal computer with a general understanding of application software, • Must be able to work some weekends during holiday time

Job Description These are the fundamental components of the job: • Manage a book of business in partnership with Account Executive/Client Relationship Manager, • Develop and maintain effective working relationships and liaison with client, Third party administrator, and vendor partners, • Prepare meeting materials including binders, Benefit Guides, and Open Enrollment presentations, • Track outstanding items and ensure follow-through from appropriate parties, • Facilitate carrier paperwork for new business, renewing business, and ad hoc requests, • Assist in coordinating, attending, and managing client presentations, • Maintain complete and accurate documentation in CRM (Salesforce), • Employee benefits customer service or account management experience for 3 years or more, • Life Accident & Health License; or willingness to pursue in first 90 days, • Computers skills are a must; Including Word, Excel, Outlook & PowerPoint and the ability to learn systems in an effective and efficient manner, • Ability to prioritize and strong time management in a fast‐paced environment, • Persuasive communication style and ability to communicate complex messages with a wide range of audiences on an internal and external basis (both written and verbal), • Ability to work well independently and on a team, • Positive attitude, even in a fast‐paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)

Job Description Buffalo-based Construction Management and General Contracting firm is looking for multi-talented carpenters for projects ranging in volume from $25,000 to $6,000,000.000 in both the commercial and residential markets. Great opportunity for the right person willing to learn to move up the ranks into a foreman/superintendent position. This position is primarily responsible for: 1. Carpentry work to include but not limited to: • Wood and metal stud framing, • Finished carpentry and trim work, • Installation of acoustical ceilings, • Drywall finishing and painting, • Installation of doors frames and hardware, • Occasional concrete and masonry work 2. Ability to read and understand drawings and specifications is preferred, 3. Must be willing to perform a wide range of work Education Level Required: Minimum of 5 years in the construction industry Location: Most work is located around the Buffalo Area but will travel up to 1 hour away Valid drivers license and a vehicle is a must. Company DescriptionHayes Construction Services is a small, private, and woman-owned general contracting company that serves the Buffalo, NY area. We are known for delivering high-quality work with integrity and reliability. We take pride in fostering a collaborative, team-based environment where every employee is valued and supported. Our work culture is professional yet approachable—built on mutual respect, open communication, and a shared commitment to excellence. If you're looking to join a company where your contributions matter and your growth is encouraged working with us may be the right fit for you!Hayes Construction Services is a small, private, and woman-owned general contracting company that serves the Buffalo, NY area. We are known for delivering high-quality work with integrity and reliability. We take pride in fostering a collaborative, team-based environment where every employee is valued and supported. Our work culture is professional yet approachable—built on mutual respect, open communication, and a shared commitment to excellence. If you're looking to join a company where your contributions matter and your growth is encouraged working with us may be the right fit for you!

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5225 Sheridan Dr in Williamsville, NY on the afternoon/evening shifts (2pm-9pm, 4pm-8pm & 6p-9pm) & Weekend shifts (11am-7pm & 1pm-9pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on the afternoon/evening shift (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5140 Main St in Williamsville, NY on the afternoon/evening shifts (3pm-630pm & 530pm-9pm) & Weekend shifts (6am-2pm & 2pm-9pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionSalary: $19-$24 per hour DOE Position: Customer Service Specialist Reports to: Director of Customer Success Job Type: Full-Time, Exempt Hours: 8 am to 4:30 pm About Us Orthodent Laboratory (ODL) is a digital orthodontics and dental lab that offers doctors a full range of traditional appliances and digital solutions, providing orthodontists with a pathway to growth and clinical excellence. For more than 30 years, ODL has served orthodontists across the nation by combining exceptional quality with superior customer service. In addition, our commitment to innovation is unparalleled. We are driven by quality and guided by family. ODLs mission is to create an amazing product and provide it to our customers at a fair price. We have been taught to focus on the values of love and compassion for the patients our doctors care for, and we bring those same values to every team member in the lab. No one ever said work was easy, but there is nothing wrong with making it more fun. ODL is committed to hiring based on talent, values, and integrity. Its not all about what you can do, but more importantly about who you are. Our team embodies our core values making your day-to-day a consistently pleasant experience. Whether youre working with your hands or on a computer we will challenge you to grow in ways you may have not been able to at previous companies. Our goal is to grow people and we hope youre one of them. What Youll Do As a Customer Success Specialist, you will play a pivotal role in shaping the impression our customers have of ODL. Your primary responsibility is to ensure that every interaction with our clientele is exceptional, fostering strong relationships and loyalty. By delivering outstanding service and resolving issues promptly, you contribute to the overall satisfaction and retention of our customer base! Essential Duties and Responsibilities: • Multichannel Customer Support - Engage with customers through various communication channels, including phone, email, chat, and social media, to address inquiries, resolve issues, and provide assistance., • Customer Success & Retention - Proactively monitor customer activity, case submission patterns, churn indicators, and reach out to ensure engagement and satisfaction., • Sales Process Involvement - Identify opportunities to re-engage low-volume or inactive accounts and implement strategies to increase usage., • Record Keeping and Follow-Up - Maintain clean and accurate CRM data, including inquiries, complaints, and resolutions. Follow up on outstanding action items to ensure timely resolution and customer satisfaction., • Cross-Functional Collaboration - Collaborate closely with other departments, including Sales, Marketing, and Operations, to address customer concerns and drive long-term solutions that improve the overall customer experience., • Process Improvement - Provide constructive feedback on existing processes and procedures, suggesting improvements to enhance efficiency, effectiveness, and customer satisfaction., • Cultural Impact - Foster a positive and supportive work culture by effectively communicating company values, demonstrating exemplary behavior, and encouraging teamwork and collaboration among colleagues. What Well Love About You: • Minimum of 2 years of customer service experience, preferably in a related industry or environment., • Experience with CRM tools, preferably HubSpot., • Experience with Google Workspace., • Strong communication skills with a friendly, professional, empathetic approach that builds trust with clients, • Confidence in navigating clinical terminology and dental/ortho workflows (or enthusiasm to learn quickly)., • Ability to balance daily operational tasks with proactive relationship-building initiatives., • Problem-solving-minded by using strategy-based solutions., • Comfortable in a fast-paced environment., • The ability to embrace cross-training to support a mutually beneficial partnership with ODL. What Youll Love About Us • Up to 3 weeks vacation, • Profit Sharing Program, • Hands-on Training, • 9 Paid Holidays, • 401K with company match, • Life Insurance, • Health Benefits such as medical, vision, and dental., • Company Parties / Events, • Career progression, • Free Parking

Job Type Full-time Description Base Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed – Full-Time) Job Summary Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Erie Home is just the opportunity you’ve been looking for! As an Erie Home Territory Sales Representative, you are a trusted consultant and the face of our premium brand. You will use your expertise to educate homeowners on our roofing solutions, showing them exactly how we solve their most pressing challenges. What You’ll Be Doing : • Generate Leads: Walk designated neighborhoods and engage prospective customers., • Educate & Consult: Introduce homeowners to Erie Home's solutions and schedule them for a free, no-obligation estimate with our Outside Sales team., • Represent the Best: Ensure all potential customers have an exceptional experience, reflecting the high quality and professional standards of Erie Home., • Unlimited Earnings: Steady base hourly wage, uncapped commissions, and weekly bonuses., • Weekly Pay on Fridays!, • Full Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and PTO., • Rapid Growth: Clear path for career advancement opportunities., • Full-Time: Monday–Thursday, 11 AM–8 PM, • Saturday: 10 AM–4 PM (Some Fridays may rotate with Saturdays) Requirements, • Highly motivated, competitive, and goal-oriented mindset., • Friendly, outgoing personality—not shy about starting conversations., • Strong work ethic and ability to work outdoors daily in various elements (extended walking/standing required)., • Must be a quick learner, open to coaching, and possess a positive, resilient attitude., • Reliable transportation to and from the office. Erie Home has been a trusted name in the home improvement industry since the 1970s. Today, we’re proud to be the #1 residential roofing company in America, with over 100 offices nationwide. We’re expanding fast, and we want passionate, driven individuals to grow with us! If you’re eager to work hard, earn big, and grow quickly in a high-energy environment, this is the opportunity for you. Apply now – we’re hiring immediately! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Salary Description $600.00- $1,000.00 a week

Job Type Full-time Description Base Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed – Full-Time) Job Summary Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Erie Home is just the opportunity you’ve been looking for! As an Erie Home Territory Sales Representative, you are a trusted consultant and the face of our premium brand. You will use your expertise to educate homeowners on our roofing solutions, showing them exactly how we solve their most pressing challenges. What You’ll Be Doing : • Generate Leads: Walk designated neighborhoods and engage prospective customers., • Educate & Consult: Introduce homeowners to Erie Home's solutions and schedule them for a free, no-obligation estimate with our Outside Sales team., • Represent the Best: Ensure all potential customers have an exceptional experience, reflecting the high quality and professional standards of Erie Home., • Unlimited Earnings: Steady base hourly wage, uncapped commissions, and weekly bonuses., • Weekly Pay on Fridays!, • Full Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and PTO., • Rapid Growth: Clear path for career advancement opportunities., • Full-Time: Monday–Thursday, 11 AM–8 PM, • Saturday: 10 AM–4 PM (Some Fridays may rotate with Saturdays) Requirements, • Highly motivated, competitive, and goal-oriented mindset., • Friendly, outgoing personality—not shy about starting conversations., • Strong work ethic and ability to work outdoors daily in various elements (extended walking/standing required)., • Must be a quick learner, open to coaching, and possess a positive, resilient attitude., • Reliable transportation to and from the office. Erie Home has been a trusted name in the home improvement industry since the 1970s. Today, we’re proud to be the #1 residential roofing company in America, with over 100 offices nationwide. We’re expanding fast, and we want passionate, driven individuals to grow with us! If you’re eager to work hard, earn big, and grow quickly in a high-energy environment, this is the opportunity for you. Apply now – we’re hiring immediately! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Salary Description $600.00- $1,000.00 a week

Job Type Full-time Description Base Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed – Full-Time) Job Summary Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Erie Home is just the opportunity you’ve been looking for! As an Erie Home Territory Sales Representative, you are a trusted consultant and the face of our premium brand. You will use your expertise to educate homeowners on our roofing solutions, showing them exactly how we solve their most pressing challenges. What You’ll Be Doing : • Generate Leads: Walk designated neighborhoods and engage prospective customers., • Educate & Consult: Introduce homeowners to Erie Home's solutions and schedule them for a free, no-obligation estimate with our Outside Sales team., • Represent the Best: Ensure all potential customers have an exceptional experience, reflecting the high quality and professional standards of Erie Home., • Unlimited Earnings: Steady base hourly wage, uncapped commissions, and weekly bonuses., • Weekly Pay on Fridays!, • Full Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and PTO., • Rapid Growth: Clear path for career advancement opportunities., • Full-Time: Monday–Thursday, 11 AM–8 PM, • Saturday: 10 AM–4 PM (Some Fridays may rotate with Saturdays) Requirements, • Highly motivated, competitive, and goal-oriented mindset., • Friendly, outgoing personality—not shy about starting conversations., • Strong work ethic and ability to work outdoors daily in various elements (extended walking/standing required)., • Must be a quick learner, open to coaching, and possess a positive, resilient attitude., • Reliable transportation to and from the office. Erie Home has been a trusted name in the home improvement industry since the 1970s. Today, we’re proud to be the #1 residential roofing company in America, with over 100 offices nationwide. We’re expanding fast, and we want passionate, driven individuals to grow with us! If you’re eager to work hard, earn big, and grow quickly in a high-energy environment, this is the opportunity for you. Apply now – we’re hiring immediately! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Salary Description $600.00- $1,000.00 a week

Job Type Full-time Description Base Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed – Full-Time) Job Summary Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Erie Home is just the opportunity you’ve been looking for! As an Erie Home Territory Sales Representative, you are a trusted consultant and the face of our premium brand. You will use your expertise to educate homeowners on our roofing solutions, showing them exactly how we solve their most pressing challenges. What You’ll Be Doing : • Generate Leads: Walk designated neighborhoods and engage prospective customers., • Educate & Consult: Introduce homeowners to Erie Home's solutions and schedule them for a free, no-obligation estimate with our Outside Sales team., • Represent the Best: Ensure all potential customers have an exceptional experience, reflecting the high quality and professional standards of Erie Home., • Unlimited Earnings: Steady base hourly wage, uncapped commissions, and weekly bonuses., • Weekly Pay on Fridays!, • Full Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and PTO., • Rapid Growth: Clear path for career advancement opportunities., • Full-Time: Monday–Thursday, 11 AM–8 PM, • Saturday: 10 AM–4 PM (Some Fridays may rotate with Saturdays) Requirements, • Highly motivated, competitive, and goal-oriented mindset., • Friendly, outgoing personality—not shy about starting conversations., • Strong work ethic and ability to work outdoors daily in various elements (extended walking/standing required)., • Must be a quick learner, open to coaching, and possess a positive, resilient attitude., • Reliable transportation to and from the office. Erie Home has been a trusted name in the home improvement industry since the 1970s. Today, we’re proud to be the #1 residential roofing company in America, with over 100 offices nationwide. We’re expanding fast, and we want passionate, driven individuals to grow with us! If you’re eager to work hard, earn big, and grow quickly in a high-energy environment, this is the opportunity for you. Apply now – we’re hiring immediately! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Salary Description $600.00- $1,000.00 a week

Job Type Full-time Description Base Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed – Full-Time) Job Summary Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Erie Home is just the opportunity you’ve been looking for! As an Erie Home Territory Sales Representative, you are a trusted consultant and the face of our premium brand. You will use your expertise to educate homeowners on our roofing solutions, showing them exactly how we solve their most pressing challenges. What You’ll Be Doing : • Generate Leads: Walk designated neighborhoods and engage prospective customers., • Educate & Consult: Introduce homeowners to Erie Home's solutions and schedule them for a free, no-obligation estimate with our Outside Sales team., • Represent the Best: Ensure all potential customers have an exceptional experience, reflecting the high quality and professional standards of Erie Home., • Unlimited Earnings: Steady base hourly wage, uncapped commissions, and weekly bonuses., • Weekly Pay on Fridays!, • Full Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and PTO., • Rapid Growth: Clear path for career advancement opportunities., • Full-Time: Monday–Thursday, 11 AM–8 PM, • Saturday: 10 AM–4 PM (Some Fridays may rotate with Saturdays) Requirements, • Highly motivated, competitive, and goal-oriented mindset., • Friendly, outgoing personality—not shy about starting conversations., • Strong work ethic and ability to work outdoors daily in various elements (extended walking/standing required)., • Must be a quick learner, open to coaching, and possess a positive, resilient attitude., • Reliable transportation to and from the office. Erie Home has been a trusted name in the home improvement industry since the 1970s. Today, we’re proud to be the #1 residential roofing company in America, with over 100 offices nationwide. We’re expanding fast, and we want passionate, driven individuals to grow with us! If you’re eager to work hard, earn big, and grow quickly in a high-energy environment, this is the opportunity for you. Apply now – we’re hiring immediately! Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Salary Description $600.00- $1,000.00 a week