Environment jobs in Albuquerque, NMCreate job alerts
- Drone Max LLC.
Customer Service Representative (CSR)9 days ago$2000–$4000 monthlyPart-timeHodgin, AlbuquerqueJob Summary Provide exceptional customer service via various communication channels, resolving customer inquiries, complaints, and concerns in a timely and professional manner. Ensure customer satisfaction, loyalty, and retention while promoting company products and services. Key Responsibilities 1. Customer Interactions: Respond to customer inquiries, complaints, and feedback via phone, email, chat, social media, or in-person. 2. Issue Resolution: Investigate and resolve customer issues promptly, efficiently, and fairly. 3. Product/Service Knowledge: Stay up-to-date on company products and services, features, and benefits. 4. Problem-Solving: Analyse customer problems, identify solutions, and implement resolutions. 5. Communication: Clearly and effectively communicate with customers, colleagues, and management. 6. Documentation: Accurately record customer interactions, issues, and resolutions in CRM systems. 7. Quality Assurance: Meet quality standards for customer service, ensuring timely and satisfactory resolutions. 8. Team Collaboration: Work collaboratively with internal teams to resolve complex customer issues. 9. Metrics and Reporting: Track and report customer service metrics, such as first-call resolution, customer satisfaction, and issue resolution rates. Skills and Qualifications 1. Excellent communication, interpersonal, and problem-solving skills 2. Strong customer service background and experience 3. Ability to work in a fast-paced environment 4. Proficiency in CRM software and technology 5. High school diploma or equivalent required; degree preferred 6. Flexibility to work varied shifts, including evenings, weekends, or holidays 7. Strong analytical and problem-solving skills 8. Ability to work independently and as part of a team Working Conditions 1. Home or call centre environment 2. Computer-based work 3. Frequent phone and email interactions Salary Range $2,000 - $4,000 per month (dependent on location, experience, and industry) Benefits (optional) 1. Paid time off 2. Training and development opportunities 3. Performance-based bonuses
Easy apply - StiaEnergy
Remote Solar Empowerment Consultant1 month ago$120000–$180000 yearlyFull-timeWildflower Area, AlbuquerqueRemote Solar Empowerment Consultant - $100k+ Work-Life Balance Fully Remote No Experience Required (We just need likable, honest people) 30 to 40 Hours per Week No Nights or Weekends Required Quality Leads Provided Average Consultant makes $120,000/year Top-End Consultants make over a quarter-million/year Exceptional Training + Quick Promotions Highly Rated Company Booming Industry (even in this economy!) About Us: Stia Energy is one of the largest growing Solar/ Electrical Companies in the nation, we take pride in what we do, and who we do it with. Despite the economy, we are still growing fast and are constantly seeking new talent to join and expand our team. We believe that attitude is just as important as experience, so if you have the attitude and the will to learn, but not the experience to back it up, don’t be scared to smash that apply button! Are you passionate about renewable energy and eager to make a positive impact on the environment? Do you have excellent sales or communication skills? If so, we have an exciting opportunity for you to join our team as a Solar Consultant at Stia Energy. *If you apply and are viewed as a good potential fit, you can expect a call from a recruiter within a week of applying Job Description: As a Solar Consultant, you will call leads that are given to you. They have given us their info so you will call and educate them on the benefits of owning solar instead of renting their energy from the utility company at a continually escalating rate. Make friends: We only hire likable people because it is critical in getting people to go solar. If they like you, they pay attention. If they pay attention, they absorb the education. If they are educated, they will go solar because it’s a no-brainer. Use Technology: Because we are working virtually, you must be able to learn how to share your screen and walk through a solar education presentation. You will also be using a CRM to input information and keep organized. Educate Customers: Owning solar is a no-brainer but our customers won’t realize that until you educate them. We give you the training and tools to educate them; you just need to bring the personality. Becoming a Subject Matter Expert: You may not know anything about solar yet and that’s ok, but you’ll need to master the topic so you can understand and meet your customer’s needs. Complete the Paperwork: To get paid, you have to correctly complete all the documents. You must walk the customer through completing their lending documents and the contract then submit them correctly. Be a Good Person: We only want people who are honest and who want to help people save money. If you are willing to treat every customer like your own Mom, we want you on our team to give exceptional customer service and build long-lasting relationships with clients. Become a Leader: Because we are growing, we will need more and more leadership along the way. Once you get your feet on the ground, our new hires will look to your example to see how it’s done. If you can provide that leadership, we promote fast from within. Experience: You are likable. No, really, that’s it! We can teach you solar and we can teach you sales, but we can’t teach you to be likable. If you have charisma and integrity, you should try this career; you’ll be great and we need you! Compensation: This is a commission based position but the commission is HUGE Our average Solar Consultants makes $120,000 in their first 12 months Our top-tier Solar Consultants make over $250,000 per year If you can be disciplined working from home and put in 30+ hours per week, you should have no problem making $100,000+
No experienceEasy apply
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