Epic training jobs in Dallas, TexasCreate job alerts

Hours of Work : Variable Days Of Week : Monday through Friday Work Shift : Job Description : Your Job: Under the direction of the supervisor of non-invasive cardiology, the echo team performs all echocardiograms to include 2D, M-Mode, color Doppler, pulse wave Doppler, continuous wave Doppler, transesophageal echocardiogram, stress echo and other related examinations according to established standards an practices at a high technical level. Your Job Requirements: • Graduate from an associate degree echo program and/or an accredited echo training program preferred High School Diploma and/or GED, • Current American Heart Association ACLS preferred, • Current BLS for Healthcare Providers from American Heart Association required, • RDCS (ARDMS) or RCS (CCI) required, • Effective communication and interpersonal skills, • Experience with equipment including Philips ie33 and EPIQ, TEE probes (to include the sterilization process), and Epic preferred, • Typing and computer skills preferred, • Work Experience: 1 year hospital experience preferred Job Summary: • Category B: Employee with patient care impact, • FLSA: Non-exempt Job Roles: • Assures proper patient identification and safety., • Maintains a safe and therapeutic environment for patient., • Demonstrates understanding of universal precautions., • Demonstrates understanding of role in fire and disaster., • Participates in mandatory programs, • Maintains organized and clean working environment., • Completes forms/records/logs accurately and maintains logs/records for procedures completed for billing., • Prepares echocardiographic worksheet for physicians review and interpretation., • Supports department Quality Assurance process through accurate, timely and complete data collection., • Demonstrates ability to work independently and maintains positive professional relationships with peers, physicians and customers., • Is able to complete assignments independently, to work as a team and can take instruction from supervisors, patients and vendors and the public in a professional and pleasant manner., • Resolves conflict and utilize chain of command to help drive appropriate outcomes., • Demonstrates sound knowledge in response to STAT calls and demonstrates the ability to prioritize both STAT and routine orders., • Demonstrates technical proficiency in all echo procedures., • Can utilize critical thinking skills to assess the patient’s condition to provide any additional views that will assist the cardiologist in the care/treatment., • Manages supplies and forms within the budget., • Participates in required and continuing educations. Attends or completes all mandatory facility and departmental education requirements., • Responsible for patient preparation to include assessing compliance with NPO status, patient transport, placement of electrodes, placement of blood pressure cuff, presence of IV access if needed, secures the use of EKG monitoring equipment, remains with patient at all times, offers assistance under the director of an RN, maintains patient privacy and confidentiality at all times. Age Specific Care: • Children 12+ years – 18 years, • Adults 18+ years – 35 years, • Adults 65+ years Methodist Mansfield Medical Center is a 262-bed, full-service, acute care hospital serving Tarrant, Johnson, and Ellis counties in North Texas. We are an Advanced Primary Stroke Center and Advanced Primary Heart Attack Center certified by The Joint Commission. We also were the first in the Dallas-Fort Worth area to receive the Academy of Medical-Surgical Nurses PRISM Award® for exemplary practice of medical-surgical units. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all individuals. Our reputation as an award-winning employer shows in the honors we’ve earned: • Magnet®-designated hospital, • 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023, • Top 10 Military Friendly® Employer, Gold Designation, 2023, • Top 10 Military Spouse Friendly® Employer, 2023, • Level III Neonatal Intensive Care Unit, • Level III Maternal Facility for perinatal care, • Level III Trauma Center

Hours of Work : 8-5 Days Of Week : M-F Work Shift : Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred., • 1-4 years of healthcare IT experience is required., • Epic certification and one or more years working with Ambulatory is strongly preferred., • Functional knowledge of EHR software, • Proficiency in MS Office applications, • Demonstrated customer service skills, • Previous experience in healthcare is preferred, • Familiarity with medical codes and terminology is very helpful., • Ability to effectively work cross-functionally with other application teams, • Ability to communicate clearly Your Job Responsibilities: The Cadence & Hello World Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Hello World Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices. This position requires knowledge of Epic Cadence/Hello World application build and maintenance of the system. · Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. · Epic Cadence and Referrals Certification is required and one or more years working with Cadence application is strongly preferred · Hello World badge is required · Ability to communicate effectively, orally, and in writing with various levels of staff · Ability to effectively work cross-functionally with other application teams · Ability to work as a team player · Ability to work independently · Proficiency in MS Office applications · Effective organizational and time management skills. · Work closely with public; ability to retain composure, interact with tact · Work Experience: 1+ years as an Epic analyst · Works with confidential patient information · Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications · Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project. · Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. · Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. · Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. · Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. · Maintains current, detailed system documentation for assigned application · Strives to achieve accurate, reliable, and timely service · Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system · Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly · Provision security roles for supported end users · Manage help desk tickets, phone calls, emails, etc. · Take initiative for your professional growth · Be engaged and eager to build a winning team **Other duties as assigned General Job Summary: Working collaboratively with users of the Clinical Information System, will be responsible for coordinating aspects of support, maintenance, and evaluation of the Clinical Information Systems. Serves as a resource person for the daily operational issues of the hospital’s clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications. Provide education to clinical staff regarding Information System’s clinical applications. (40%), 2. Act as the IS project leader for new implementations and updates to IS’ clinical applications. Collaborate with the clinical staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests. (25%), 3. Maintain a detailed understanding and working knowledge of the current CIS, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS. (20%), 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to clinical information systems. (5%), 5. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. Prior experience in healthcare environment, 2. Demonstrated ability to function well under pressure • Plan, design, test, implement, support, and maintain functionality related to Ambulatory, • Create, test, and document new build, workflows, changes, etc., • Assist other application teams in the assignments of security roles and troubleshooting of security issues, • Manage help desk tickets, phone calls, emails, etc., • Always look for ways to improve the patient experience, • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: • TIME magazine Best Companies for Future Leaders, 2025, • Great Place to Work® Certified™, 2025, • Glassdoor Best Places to Work, 2025, • PressGaney HX Pinnacle of Excellence Award, 2024, • PressGaney HX Guardian of Excellence Award, 2024, • PressGaney HX Health System of the Year, 2024

Hours of Work : 8-5 Days Of Week : M-F Work Shift : 8X5 Day (United States of America) Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred., • 1-4 years of healthcare IT experience is required., • Epic certification and one or more years working with Ambulatory is strongly preferred., • Functional knowledge of EHR software, • Proficiency in MS Office applications, • Demonstrated customer service skills, • Previous experience The 3M Encompass & Engage One/Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The 3M Encompass & Engage One/Epic Analyst supports the functionality of 3M Solventum modules for Methodist Hospital Coders, CDI Specialists and Clinicians, and its communication with Epic. This position requires knowledge of 3M Solventum product lines including CRS, 3M 360 Encompass and 3M Engage One, along with Epic CDI and Epic Hospital Coding functions, in order to troubleshoot, build and maintain 3M/Epic workflows and functionality. · Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. · Epic Hospital Coding Certification is required and one or more years working with Epic is preferred. · A general understanding of Epic clinician workflows is strongly preferred. · At least one year experience working with both 3M 360 Encompass and 3M Engage One functions are required; a 3M Engage One Implementation preferred. · Experience with 3M/Solventum product updates, interfacing and all five related servers required. · Ability to communicate effectively, orally, and in writing with various levels of staff · Ability to effectively work cross-functionally with other application teams · Ability to work as a team player · Ability to work independently · Proficiency in MS Office applications · Effective organizational and time management skills. · Work closely with public; ability to retain composure, interact with tact · Works with confidential patient information · Plan, design, test, implement, support, and maintain functionality related to 3M Solventum and Epic Hospital Coding · Performs monthly 3M updates and coordinates downtimes with HIM and CDI leaders. · Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to per sonally complete all aspects of a project. · Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. · Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. · Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. · Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. · Maintains current, detailed system documentation for assigned application · Strives to achieve accurate, reliable, and timely service · Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system · Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly · Provision security roles for supported end users · Manage help desk tickets, phone calls, emails, etc. · Take initiative for your professional growth · Be engaged and eager to build a winning team **Other duties as assigned General Job Summary: Working collaboratively with users of 3M Solventum and Epic, will be responsible for coordinating aspects of support, maintenance, and evaluation of 3M/Solventum. Serves as a resource person for the daily operational issues of the hospital’s clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from HIM and CDI leaders, develops education literature and training programs for the clinical applications. Provide education to staff regarding 3M/Solventum (40%), 2. Act as the IS project leader for new implementations and updates to IS’ clinical applications. Collaborate with the staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new features, and in processing user feedback and requests. (25%), 3. Maintain a detailed understanding and working knowledge of the current system, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the system. (20%), 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to 3M/Solventum. (5%), 5. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. prior experience in healthcare environment, 2. Demonstrated ability to function well under pressure e in healthcare is preferred • Familiarity with medical codes and terminology is very helpful., • Ability to effectively work cross-functionally with other application teams, • Ability to communicate clearly Your Job Responsibilities: • Plan, design, test, implement, support, and maintain functionality related to Ambulatory, • Create, test, and document new build, workflows, changes, etc., • Assist other application teams in the assignments of security roles and troubleshooting of security issues, • Manage help desk tickets, phone calls, emails, etc., • Always look for ways to improve the patient experience, • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: • TIME magazine Best Companies for Future Leaders, 2025, • Great Place to Work® Certified™, 2025, • Glassdoor Best Places to Work, 2025, • PressGaney HX Pinnacle of Excellence Award, 2024, • PressGaney HX Guardian of Excellence Award, 2024, • PressGaney HX Health System of the Year, 2024

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.E., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: TBD Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.E., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates applicationand cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.E., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Specialty Clinical Pharmacist is responsible and accountable for the provision of safe, effective, and prompt medication therapy. Specialty Clinical Pharmacists provide proficient direct patient-centered care in a decentralized practice setting. In this clinical role, Specialty Clinical Pharmacists participate in all necessary aspects of the medication-use system while providing comprehensive and individualized pharmaceutical care to the patients in their assigned areas. Pharmaceutical care services include but are not limited to assessing patient needs, incorporating age and disease-specific characteristics into drug therapy and patient education, adjusting care according to patient response, and providing clinical interventions to detect, mitigate, and prevent medication adverse events. Specialty Clinical Pharmacists serve as departmental resources and liaisons to other departments, or external groups. They also conduct clinical research and practice advancement projects as well as patient care quality and regulatory compliance initiatives designed to improve medication-use processes or pharmacy practice. Specialty Clinical Pharmacists provide medication and practice-related education/training and actively serve as preceptors for Doctor of Pharmacy students and pharmacy residents. The Specialty Clinical Pharmacists will participate in the quality management program with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve, and evaluating the effectiveness of those interventions. The Specialty Clinical Pharmacists will be responsible for the clinical management of patients on a variety of specialty therapies for medical conditions including but not limited to Hepatitis C, inflammatory conditions (gastroenterology, dermatology, asthma, and allergy), pulmonary conditions (idiopathic pulmonary fibrosis, cystic fibrosis), neurology (multiple sclerosis, migraine headache), dyslipidemia, osteoporosis, and oncology. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Leads assigned patient service lines, clinical areas, and therapeutic programs Facilitates pharmaceutical care services, direct patient care programs, and medication utilization systems within assigned services and care areas to ensure drug utilization activities are aligned with patient care needs, evidence-based best practices, and regulatory standards. Actively identifies practice-related issues that require evaluation and facilitate clinical research projects, quality improvement initiatives, or healthcare provider education as needed to advance practice. Assures pharmacy is an integral part of the healthcare delivery system and facilitates enhancement and expansion of pharmacy services/programs. Delivers direct patient care Maintains proficiency in the clinical pharmacy program. Works as an active member of the multidisciplinary team and collaborates with healthcare providers to provide patient-centered care. Identifies high-risk patients and implements interventions to improve quality and safety. Makes appropriate evidence-based, patient-centered medication recommendations. Oversees the liaisons’ workflow to ensure timely review and processing of orders. Oversees the prior authorization and appeals process. Offers clinical assistance to the technician staff as needed. Performs and documents initial and follow-up assessments and consultations in line with program policies and procedures and URAC and ACHC accreditation requirements. Participates in a rotating after-hours on-call process. Provides pharmaceutical services throughout the health system Maintains proficiency in hospital computer systems and medication ordering systems. Provides accurate, safe, timely, and appropriate medication therapy based on patient age and needs. Completes critical patient monitoring and reviews patient profile/chart to identify, prevent, or mitigate drug-related problems, improper drug or dose selection, sub-therapeutic dosage, overdosage, adverse drug reactions, drug interactions, failure to receive drugs, untreated indications, medication use without an indication, and treatment failures. Communicates effectively and appropriately with healthcare providers and caregivers (physicians, nurses, etc.) Actively participates in stewardship activities and restricted medication programs. Participates in pharmacy operations and medication dispensing as assigned Maintains proficiency in and actively engages in operational programs and specialty pharmacy areas as appropriate for job assignment. Facilitates experiential education and practice advancement Maintains proficiency in preceptor roles and actively emulates education/mentorship skills. Develops student, resident, and staff training experiences/competencies and creates new relationships for teaching and training opportunities. Identifies, designs, and implements improvements in the medication-use system to advance patient safety, maximize therapeutic outcomes, or control costs. Job Requirements: Education/Skills Doctor of Pharmacy degree from an ACPE accredited school of Pharmacy is required. Must accrue American Society of Health-System Pharmacists (ASHP) Residency Preceptor status within 18 months of hire. Experience PGY1 residency or 5 years of clinical practice (community, ambulatory care, PBM, or hospital) required. PGY2 residency preferred. Specialty pharmacy experience preferred. EPIC suite products experience preferred (EMR, Compass Rose, Willow Ambulatory) Significant knowledge and expertise in advanced pharmacy practice, specialty medication therapy management, and specialty evidence-based medicine in areas appropriate for clinical assignments required. Licenses, Registrations, or Certifications Licensed pharmacist in the state of practice. Pharmacy preceptor license within 90 days of start date. Must obtain Certified Specialty Pharmacist (CSP) certification or other applicable board (e.G. BCOP, BCACP, BCPS, BCMTMS, BCGP) certification within 18 months of hire. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services. The Care Coordinator is responsible for making telephonic outreaches to members attributed to our value-based contacts. They support the ACO and CIN network providers and practices in successfully meeting quality improvement initiatives, monitoring standards of care and managing high risk multi morbidity patient populations across CHRISTUS Health ministries. The role focuses on improving quality care gaps, promoting preventive care, and improving patient outcomes. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Mentor, train and support the team of care coordinators, ensuring high-quality care and adherence to best practices. Assist with work assignments and development of new work processes as needed. Coordinate and assist with associate onboarding. Create education material for training. Monitor and ensure compliance with all regulatory requirements, organizational policies, standing delegated orders and protocols. Identify quality gaps and risk adjustment gaps. Participate in Quality Improvement Programs as indicated. Attend learning sessions and share information learned with team members. Assist in the development of tools, education, and workflow processes to assist the network in meeting CMS, ACO, documentation, and payor quality initiatives. Conducts internal review audits to facilitate feedback for documentation and efficiency of the care coordination team. Support Primary Care Providers and assist patients in scheduling preventative screenings and appropriate appointments. Maintain ongoing communication with healthcare providers through various tools and meetings. Monitor value-based care quality performance and pulls reports to identify open care gaps. Conducts telephonic outreach on behalf of providers to close care gaps & address medication adherence to facilitate star rating and quality performance. Providing counseling and health education to patients and families, using appropriate materials and standardized protocols. Serve as a subject matter expert in care transitions & quality metrics. Assist in educating practice staff on quality, payor, and government program requirements. Communicate resources and services available to patients through the continuum of care. Escalate health concerns to Primary Care providers and place referrals to appropriate care team members, i.E., Nurse Navigation, CHW, etc. Develop professional working relationships with ACO and CIN network providers, practice managers, and their staff to collaboratively manage follow-up care and improve overall health and wellness. Conduct in-person and virtual meetings with practice managers, staff, providers and managers to communicate program goals, results, and provide education. Document relevant, comprehensive information and data using standard assessment tools. Maintain patient chart compliance through proper documentation and updated: preventative screenings, medical history, medication, and immunizations. Unburden primary care providers by placing approved orders for labs and other screenings as per the Standing Delegated orders. Perform Transition of Care calls on patients transitioning from an inpatient stay to home, or emergency department encounter to identify the need for a follow-up appointment, community resource needs, scheduling follow-up appointments, reviewing discharge instructions, and medications. Utilizing clinical judgment and problem-solving skills to coordinate appropriate care with physicians and Nurse Navigation. Prepare and maintain Transitions of Care and Care Management reports and provide periodic updates to network leaders. Must have strong leadership, exceptional oral communication skills, strong organizational and analytical skills, ability to adapt to change and motivate a team. Must have a strong ability to multi-task and coordinate multiple projects. Perform other duties as assigned. Job Requirements: Education/Skills - High School Diploma required. Experience - Minimum of 3 years of clinical or home health experience required. - 5 years supporting value-based care programs, accountable care organizations, or HEDIS - Knowledge of government programs (CMS), accountable care organizations (ACOs), HEDIS, and experience with payor cost sharing initiatives preferred. - Knowledge of physician office practice operations and 3 years of experience in a physician practice is preferred. - Proficiency in keyboarding and EHR systems, primarily Epic. Licenses, Registrations, or Certifications - LVN/ LPN in the state of employment and/or compact licensure required. In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Baylor University Medical Center (BUMC) in Downtown Dallas, Texas has an exciting new opportunity for an Ophthalmologist with fellowship training or interest in subspeciality care to join our expanding Ophthalmology practice. This position is part of our vision to build a multi-specialty ophthalmology program. Features of the Position: Opportunity to help develop and expand our Ophthalmology service line at Baylor University Medical Center (BUMC) Open to various subspecialities, including Retina, Oculoplastic, and Cornea Primarily outpatient-focused with some inpatient consults Employed position through HealthTexas Provider Network (HTPN), the multispecialty medical group affiliated with Baylor Scott & White Health in Dallas Fort Worth Located on the campus of Baylor University Medical Center (BUMC), a Level I Trauma Center and flagship tertiary/quaternary care hospital Integrated access to multidisciplinary specialty support in a collaborative environment Unified EPIC electronic health record (EHR) system across the entire Baylor Scott & White network Opportunities for teaching and academic involvement with residents, fellows, and medical students from Texas A&M School of Medicine Baylor University Medical Center As the flagship referral center of Baylor Scott & White Health North Texas, Baylor University Medical Center is the Level I Trauma Center, and one of the largest not-for-profit hospitals in the state. We are nationally recognized for quality and excellence, with U.S. News & World Report ranking BUMC among the country s top 50 hospitals in gastroenterology (), cancer (), pulmonology and lung surgery (), obstetrics and gynecology (), and orthopedics (). Baylor University Medical Center is also a major academic teaching hospital, training over 330 residents and fellows across 40+ programs and serving as a clinical campus for the Texas A&M School of Medicine, where more than 200 medical students receive hands-on education each year. About Us Baylor Scott and White Health (BSWH) is the largest not-for-profit health care system in the State of Texas and one of the largest in the United States. Serving a large and diverse population across North and Central Texas, BSWH has the vision and resources to provide its patients continued quality care while creating a model system for a dramatically changing health care environment. The BSWH system includes 52 hospitals, 1,300 health care sites, over 7,200 active physicians, over 57,000 employees, plus a state certified Health Maintenance Organization, the Scott and White Health Plan (Health Plan), and Baylor Quality Health Care Alliance LLC (BSWQA) a high performing network of clinical providers and facilities focused on improving quality, managing the health of patient populations, and reducing the overall cost of care. BSWH includes a robust spectrum of owned, operated, ventured and affiliated hospitals; satellite outpatient clinics; free standing ambulatory surgery centers; free standing emergency medical centers; free standing imaging centers; numerous retail pharmacies; and geographically dispersed physician s clinics in the North Texas and Central Texas regions. Qualifications Doctorate Degree in Medicine Licensed to Practice Medicine in the state of Texas by the Texas Medical Board Where Applicable- Employee shall be currently board certified in his or her specialty or demonstrate active pursuit of board certification as defined by the appropriate specialty board of the American Board of Medical Specialties or the Bureau of Osteopathic Specialist

Description Summary: An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services. The Care Coordinator is responsible for making telephonic outreaches to members attributed to our value-based contacts. They support the ACO and CIN network providers and practices in successfully meeting quality improvement initiatives, monitoring standards of care and managing high risk multi morbidity patient populations across CHRISTUS Health ministries. The role focuses on improving quality care gaps, promoting preventive care, and improving patient outcomes. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Mentor, train and support the team of care coordinators, ensuring high-quality care and adherence to best practices. Assist with work assignments and development of new work processes as needed. Coordinate and assist with associate onboarding. Create education material for training. Monitor and ensure compliance with all regulatory requirements, organizational policies, standing delegated orders and protocols. Identify quality gaps and risk adjustment gaps. Participate in Quality Improvement Programs as indicated. Attend learning sessions and share information learned with team members. Assist in the development of tools, education, and workflow processes to assist the network in meeting CMS, ACO, documentation, and payor quality initiatives. Conducts internal review audits to facilitate feedback for documentation and efficiency of the care coordination team. Support Primary Care Providers and assist patients in scheduling preventative screenings and appropriate appointments. Maintain ongoing communication with healthcare providers through various tools and meetings. Monitor value-based care quality performance and pulls reports to identify open care gaps. Conducts telephonic outreach on behalf of providers to close care gaps & address medication adherence to facilitate star rating and quality performance. Providing counseling and health education to patients and families, using appropriate materials and standardized protocols. Serve as a subject matter expert in care transitions & quality metrics. Assist in educating practice staff on quality, payor, and government program requirements. Communicate resources and services available to patients through the continuum of care. Escalate health concerns to Primary Care providers and place referrals to appropriate care team members, i.e., Nurse Navigation, CHW, etc. Develop professional working relationships with ACO and CIN network providers, practice managers, and their staff to collaboratively manage follow-up care and improve overall health and wellness. Conduct in-person and virtual meetings with practice managers, staff, providers and managers to communicate program goals, results, and provide education. Document relevant, comprehensive information and data using standard assessment tools. Maintain patient chart compliance through proper documentation and updated: preventative screenings, medical history, medication, and immunizations. Unburden primary care providers by placing approved orders for labs and other screenings as per the Standing Delegated orders. Perform Transition of Care calls on patients transitioning from an inpatient stay to home, or emergency department encounter to identify the need for a follow-up appointment, community resource needs, scheduling follow-up appointments, reviewing discharge instructions, and medications. Utilizing clinical judgment and problem-solving skills to coordinate appropriate care with physicians and Nurse Navigation. Prepare and maintain Transitions of Care and Care Management reports and provide periodic updates to network leaders. Must have strong leadership, exceptional oral communication skills, strong organizational and analytical skills, ability to adapt to change and motivate a team. Must have a strong ability to multi-task and coordinate multiple projects. Perform other duties as assigned. Job Requirements: Education/Skills High School Diploma required. Experience Minimum of 3 years of clinical or home health experience required. 5 years supporting value-based care programs, accountable care organizations, or HEDIS Knowledge of government programs (CMS), accountable care organizations (ACOs), HEDIS, and experience with payor cost sharing initiatives preferred. Knowledge of physician office practice operations and 3 years of experience in a physician practice is preferred. Proficiency in keyboarding and EHR systems, primarily Epic. Licenses, Registrations, or Certifications LVN/ LPN in the state of employment and/or compact licensure required. In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

The Inpatient Medical Coder under the supervision of the Manager of Coding and Data Quality accurately codes hospital inpatient accounts for the purpose of appropriate reimbursement, research, statistics and compliance to federal and state regulations in accordance with established ICD-10-CM/PCS coding classification systems. 3M Experience Needed Essential Job Duties: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Analyzes inpatient cases, identifies and assigns ICD-10 diagnostic and PCS procedural codes for the purpose of reimbursement, research and compliance with federal and state regulations. Demonstrates comprehensive knowledge of coding nomenclature to ensure accurate APR-DRG/SOI/ROM and POA assignment., 2. Utilizes critical thinking to analyze and evaluate documentation issues with consultation from the medical and clinical staff, and clinical documentation specialists as needed., 3. Monitors assigned work on a daily basis in order to facilitate the billing process within the established timeframes. Codes and abstracts records within timeframes established for each patient type., 4. Maintain a high level of accuracy in code assignment to prevent claim denials, billing errors, and potential legal issues., 5. Review medical records, including patient histories, examination findings, diagnoses, and treatment plans, to extract pertinent information for code assignment., 6. Communicates with various departments within the hospitals regarding billing and registration issues. Refers any problems to management timely, providing clear details., 7. Complies with AHIMA standards of ethical coding and coding compliance guidelines, including adherence to HIPAA (Health Insurance Portability and Accountability Act) privacy regulations., 8. Utilizes coding references, software tools, and electronic health records (EHR) to facilitate accurate and efficient code assignment., 9. Participate in ongoing education, training, and certification programs to enhance coding proficiency and maintain credentials. • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description In this customer‑facing role, you will travel to client sites to perform skilled service, maintenance, and installation of smart postage/mailing equipment. You’ll take the lead on installing new systems, diagnosing issues, and performing timely repairs to ensure equipment operates at peak performance. Beyond the technical work, you’ll play a key role in strengthening customer relationships—providing exceptional support, communicating clearly, and delivering a positive experience that drives customer loyalty and contributes to overall company success. Working Area includes: Dallas, TX and up to 25 miles Your role in our future • Install, service, and upgrade equipment at customer sites, including hardware and software configuration., • Diagnose technical issues, perform troubleshooting, and execute timely repairs to ensure optimal equipment performance., • Provide customer training, guidance, and clear communication throughout maintenance, downtime, or repair situations., • Maintain tools, equipment, and inventory of replacement parts to ensure preparedness for service calls., • Document and escalate technical issues as needed while identifying opportunities for additional products or services., • Collaborate with customers to understand their needs and recommend effective technical solutions. Qualifications • High school diploma/GED or equivalent experience, with 0–2 years in electrical or mechanical installation, troubleshooting, or repair., • Strong customer service skills with the ability to communicate clearly with customers, sales teams, and technical partners., • Proven ability to diagnose issues, solve problems independently, and follow through with attention to detail., • Highly organized, able to multitask, and adaptable to changing priorities in the field., • Willing to travel frequently (up to 80%); must hold a valid driver’s license with a clean driving record., • Able to lift or move up to 55 lbs with or without accommodation. Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. Additional Information Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme., • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

Hours of Work : as needed, Variable and call required Days Of Week : 7/Days week variable days and weekends Work Shift : Job Description : Your Job: Under the direction of the supervisor of non-invasive cardiology, the echo team performs all echocardiograms to include 2D, M-Mode, color Doppler, pulse wave Doppler, continuous wave Doppler, transesophageal echocardiogram, stress echo and other related examinations according to established standards an practices at a high technical level. Your Job Requirements: • Graduate from an associate degree echo program and/or an accredited echo training program preferred High School Diploma and/or GED, • Current American Heart Association ACLS preferred, • Current BLS for Healthcare Providers from American Heart Association required, • RDCS (ARDMS) or RCS (CCI) required, • Effective communication and interpersonal skills, • Experience with equipment including Philips ie33 and EPIQ, TEE probes (to include the sterilization process), and Epic preferred, • Typing and computer skills preferred, • Work Experience: 1 year hospital experience preferred Job Summary: • Category B: Employee with patient care impact, • FLSA: Non-exempt Job Roles: • Assures proper patient identification and safety., • Maintains a safe and therapeutic environment for patient., • Demonstrates understanding of universal precautions., • Demonstrates understanding of role in fire and disaster., • Participates in mandatory programs, • Maintains organized and clean working environment., • Completes forms/records/logs accurately and maintains logs/records for procedures completed for billing., • Prepares echocardiographic worksheet for physicians review and interpretation., • Supports department Quality Assurance process through accurate, timely and complete data collection., • Demonstrates ability to work independently and maintains positive professional relationships with peers, physicians and customers., • Is able to complete assignments independently, to work as a team and can take instruction from supervisors, patients and vendors and the public in a professional and pleasant manner., • Resolves conflict and utilize chain of command to help drive appropriate outcomes., • Demonstrates sound knowledge in response to STAT calls and demonstrates the ability to prioritize both STAT and routine orders., • Demonstrates technical proficiency in all echo procedures., • Can utilize critical thinking skills to assess the patient’s condition to provide any additional views that will assist the cardiologist in the care/treatment., • Manages supplies and forms within the budget., • Participates in required and continuing educations. Attends or completes all mandatory facility and departmental education requirements., • Responsible for patient preparation to include assessing compliance with NPO status, patient transport, placement of electrodes, placement of blood pressure cuff, presence of IV access if needed, secures the use of EKG monitoring equipment, remains with patient at all times, offers assistance under the director of an RN, maintains patient privacy and confidentiality at all times. Age Specific Care: • Children 12+ years – 18 years, • Adults 18+ years – 35 years, • Adults 65+ years Methodist Mansfield Medical Center is a 294-bed, full-service acute-care hospital serving North Texas and certified as an Advanced Primary Stroke and Heart Attack Center by The Joint Commission. We are proud to be the first hospital in DFW to earn two AMSN PRISM Awards for exemplary nursing practice. We are committed to fostering an inclusive workplace where team members feel valued and supported. Our culture of excellence has earned national recognition, including: * Magnet® designation for nursing excellence * Becker’s Top 150 Places to Work in Healthcare (2023) * Top 10 Military Friendly® and Military Spouse Friendly® Employer (2023) With advanced technology, patient-centered design, and a new ninth operating room added in 2025, Methodist Mansfield delivers high-quality, innovative care across services including Level III Trauma, NICU, and Maternal Care. Backed by more than 1,700 team members and 900 physicians, and actively engaged in our community, Methodist Mansfield is a place where your work matters—and your career can grow.

About Plutus Health Inc.: Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance, and recognized among the Inc. 5000 fastest-growing private companies. We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organizations across various specialties. Our commitment to innovation and excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the top 100 fastest-growing companies in Dallas. Job Description: We are seeking an experienced Client Success Manager (CSM) with expertise in medical coding, auditing, and compliance to oversee client relationships, coding operations, and revenue cycle optimization. This role requires a deep understanding of CPT, ICD-10, HCPCS, payer policies, and denial management, ensuring that clients receive best-in-class coding services and compliance support. The ideal candidate will have a strong background in medical coding, compliance audits, RCM workflow optimization, and payer regulations, along with exceptional client relationship management skills. Key Responsibilities: Client Success & Relationship Management: • Serve as the primary point of contact for clients, ensuring smooth communication and resolution of coding-related concerns., • Develop and implement client engagement strategies to maximize satisfaction, retention, and revenue growth., • Conduct Quarterly Business Reviews (QBRs) and compliance audits to drive process improvements., • Identify upsell and cross-sell opportunities within client accounts to expand coding service offerings. Medical Coding & Compliance Oversight: • Ensure adherence to ICD-10, CPT, HCPCS, and payer-specific guidelines across multiple specialties., • Conduct coding audits, documentation reviews, and risk assessments to improve coding accuracy and compliance., • Monitor denial trends, coding discrepancies, and revenue leakage, implementing corrective actions as needed., • Stay up to date with Medicare, Medicaid, and commercial payer regulations, ensuring regulatory compliance., • Provide training and education to clients and internal teams on evolving coding guidelines and best practices. Revenue Cycle & Denial Management: • Optimize coding workflows, ensuring efficient charge capture and clean claim submission., • Collaborate with billing, AR, and denial management teams to reduce denials, enhance revenue recovery, and improve coding accuracy., • Track key performance indicators (KPIs) such as clean claim rates, denial rates, coding accuracy, and compliance scores., • Drive coding automation initiatives to improve operational efficiency and minimize manual errors. Cross-Functional Collaboration & Leadership: • Work closely with operations, compliance, and technology teams to refine and enhance coding service offerings., • Lead and mentor onshore and offshore coding teams, ensuring high performance and adherence to compliance standards., • Partner with business development teams to support client onboarding, process improvement initiatives, and contract renewals., • Act as an RCM Subject Matter Expert (SME) in internal strategy discussions and client engagements. Required Qualifications: • Bachelor’s degree in Healthcare Administration, Business, or a related field (Master’s preferred)., • 7+ years of experience in medical coding, auditing, and revenue cycle management in a leadership role., • Certification required: CPC, CCS, or equivalent (AHIMA or AAPC certification preferred)., • Strong understanding of payer policies, claims processing, medical necessity guidelines, and risk adjustment methodologies., • Experience in coding audits, denial resolution, and revenue integrity initiatives., • Proficiency in RCM platforms, EHR/EMR systems (Epic, Meditech, Paragon, etc.)., • Experience managing onshore/offshore coding teams and handling multi-client engagements., • Strong analytical, problem-solving, and negotiation skills with the ability to translate data into actionable insights., • 50% travel is required Why Join Plutus Health Inc.? • Work for a fast-growing, innovative company recognized for excellence in healthcare., • Collaborate with a dynamic, supportive team that values professional development., • Make a meaningful impact on patient care and operational success.

Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training. The Application System Analyst II serv

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues., • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple priorities, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or application, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Full Time

DescriptionSummary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.Adhere to organization standards for system configuration and change control.Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues.Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Escalates when SLAs are breached or appropriate vendor action is not occurring.May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned. Requirements: Education/SkillsAssociates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems.Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple prioritiesExperience3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without directionDevelops new functionality for requests with little directionWorks in a team setting, sharing information and assisting other junior level team membersPossesses detailed healthcare knowledge and systems expertiseMakes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationLicenses, Registrations, or CertificationsAssociated certifications on area of focus, preferredFor Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time

Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Associated certifications on area of focus, preferred For Epic Analysts:.

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. Job Overview The Opportunity As the Principal Applied AI Engineer, you will be the lead architect of the "cognitive" layer of the AI platform. While the Backend Principal builds the deterministic infrastructure, you will engineer the probabilistic systems that power our "Unified Context Library" and "Agentic Orchestration" layer. You will design the autonomous workflows that turn a Product Manager’s idea into a technical specification, and a User Story into deployable code. This role sits at the intersection of elite software engineering and applied artificial intelligence. You will not be training foundational models from scratch; rather, you will be mastering the art of Applied AI: orchestration, retrieval-augmented generation (RAG), and the engineering of agentic systems using the AWS Bedrock AgentCore framework. You will work within the AI Platform Services division, a dedicated R&D unit tasked with delivering measurable velocity improvements to the entire organization. Why Join Pennymac? ● Architect the Future of SDLC: You will build the "Agent Factory" that drives our "conveyor belt" of software delivery, moving us from a reactive to a proactive engineering culture. ● Greenfield Innovation: This is a rare chance to build an enterprise-grade AI platform from the ground up, leveraging the latest in AWS Bedrock AgentCore and Agentic AI frameworks. ● High-Impact & Visibility: Your work will directly impact the daily lives of hundreds of engineers and product owners, reducing "Idea-to-MR" cycle times and eliminating manual toil. ● Cutting-Edge Stack: Work with a modern, cloud-native stack (AWS, Node.js/TypeScript) specifically tailored for high-performance AI applications. A Typical Day Architect Agentic Workflows ● Design and implement sophisticated multi-agent systems that can plan, execute, and self-correct complex tasks (e.g., automated code reviews, test plan generation, and epic decomposition). ● Develop robust orchestration flows using LangChain.ts and AWS Bedrock AgentCore, defining how agents hand off tasks to one another and when to loop in humans for review. ● Engineer "hallucination checkpoints" and validation logic to ensure AI outputs are accurate, secure, and deterministic where necessary. ● Implement the Model Context Protocol (MCP) to standardize how our agents interface with internal tools like Jira, GitLab, and AWS infrastructure. Build the Unified Context Library (RAG) ● Lead the strategy for our Retrieval-Augmented Generation (RAG) foundation. You will design the pipelines that ingest, chunk, and vectorize institutional knowledge from Confluence, Jira, and GitLab. ● Optimize Vector Database performance (e.g., Pinecone, Weaviate) and implement advanced retrieval strategies (hybrid search, re-ranking) to ensure agents possess the precise, domain-specific context needed for mortgage-tech tasks. ● Implement "memory" systems (Short-term and Long-term) that allow agents to retain context across long-running sessions and provide personalized assistance to users. AI System Engineering & Observability ● Design and maintain the Observability & Fine-Tuning Framework, ensuring we capture every token, prompt, and user feedback signal (thumbs up/down) to systematically improve agent performance over time. ● Define and enforce Prompt Engineering best practices, creating a reusable library of system prompts that govern agent persona, tone, and output formatting. ● Build automated Evaluation Pipelines (using tools like LangSmith or custom harnesses) to benchmark agent performance against "Golden Datasets" and prevent regression. Technical Leadership ● Serve as the subject matter expert on Generative AI for the Platform Services division, staying ahead of the curve on LLM capabilities, cost optimization, and model selection (e.g., routing tasks between Claude 3.5 Sonnet, GPT-4o, and smaller, faster models). ● Mentor fellow engineers on the paradigm shift from deterministic coding to probabilistic AI engineering. ● Drive the adoption of AI best practices across the wider organization. What You’ll Bring Must-Haves: ● Elite Engineering Core: Bachelor’s Degree in Computer Science or equivalent, with 8+ years of professional software engineering experience. You are a software engineer first, who has mastered AI tools. ● TypeScript/Node.js Expert: Unlike most AI roles that focus on Python, our platform is built on Node.js and TypeScript. You must have deep expertise in building backend services and AI chains in this ecosystem. ● Applied AI & Agent Experience: Hands-on experience building applications powered by LLMs. You have shipped products using frameworks like LangChain, Strands, or AWS Bedrock. ● RAG Mastery: Proven track record of building production-grade RAG systems. You understand the nuances of embeddings, vector stores (Pinecone, Milvus), and semantic search. ● Cloud Native (AWS): Extensive experience with AWS serverless architecture (Lambda, API Gateway, DynamoDB). Familiarity with AWS Bedrock and AgentCore is a significant advantage. ● Systems Thinking: Ability to design complex, asynchronous systems where state is fluid and outcomes are probabilistic. ● Startup Mentality: High ownership, high energy, and the ability to thrive in a fast-paced "internal startup" environment. Nice-to-Haves (Bonus Points): ● Experience with Evaluation Frameworks (e.g., LangSmith, Ragas) for automated testing of LLM outputs. ● Familiarity with the Model Context Protocol (MCP) for standardizing AI tool connections. ● Background in Developer Tools (building CLI tools, IDE plugins, or CI/CD automations). ● Understanding of Graph Databases (e.g., Neo4j) for knowledge graph implementation alongside vector search. Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: • Comprehensive Medical, Dental, and Vision, • Paid Time Off Programs including vacation, holidays, illness, and parental leave, • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations), • Retirement benefits, life insurance, 401k match, and tuition reimbursement, • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ___ For residents with state required benefit information, additional information can be found at: ___ Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: • Lower in range - Building skills and experience in the role, • Mid-range - Experience and skills align with proficiency in the role, • Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $90,000 - $150,000 Work Model OFFICE

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2 years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: • Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities., • Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards., • Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice., • Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command., • Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects., • Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team., • Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve., • Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations., • Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web., • Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Works collaboratively with application and compliance teams to design system processes., • Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines., • Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions., • Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas., • Ability to coach in a positive and constructive way to increase self-awareness in others., • Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review., • Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff., • Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency., • Maintains expert knowledge of all technologies applicable to specific job responsibilities., • Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements., • Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Proactively plans projects and tasks across applications. Education/Skills • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • 5-7 years of experience within supported healthcare, business, or information systems, • Supervisory experience preferred, • Preferred 2+ years project management experience or equivalent, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project, • Regularly serves as mentor or knowledge resource to peers across community, • May have functional supervision responsibilities of other team members, • May provide input into performance reviews and corrective actions for team members, • May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members, • Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues, • Works in a team setting, sharing information and assisting other junior team members, • Possesses and demonstrates detailed healthcare knowledge and systems expertise, • Excellent project management and communication skills, both verbal and written, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Must be proficient in the assigned Epic module or certified upon employment date. 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks., • Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources., • Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders., • Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations., • Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts., • Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice., • Adhere to organization standards for system configuration and change control., • Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership., • Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables., • Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Escalates when SLAs are breached or appropriate vendor action is not occurring., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues., • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems., • Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple priorities, • 3+ Years of experience, • 2+ years within healthcare, business, or information systems, • Solves moderate incidents without direction, • Develops new functionality for requests with little direction, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Makes decisions regarding own work on primarily routine cases, • Works under minimal supervision, uses independent judgment requiring analysis of variable factors, • Collaborates with senior team members to develop approaches and solutions, • Mentors and may train team members within own functional or application, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Full Time

Title: Pharmacist Location: Austin, Texas, 78717 Duration: 13 weeks Schedule: Day 4X10 Shift: Days Weekly Gross: $3,400/week Hourly Blended Pay Rate: $85/hour Required Skills & Certifications: • Education: Bachelor's or Pharm.D. in Pharmacy, • Licensure: Active, unrestricted Texas RPH license, • Minimum 2 years of hospital pharmacist experience (Pediatric experience preferred), • Sterile compounding training (40 hours, ACPE or ASHP accredited), • Skills: EPIC system proficiency, strong medication safety, and clinical judgment Benefits: Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. About PRIDE Health is the minority-owned healthcare recruitment division of Pride Global, an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.

DescriptionSummary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Type:Full Time

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Type:Full Time

DescriptionSummary:The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight.Responsibilities:Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training.Work Schedule:8AM - 5PM Monday-FridayWork Type:Full Time

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Schedule:TBDWork Type:Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.E., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full Time

DescriptionSummary:The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight.Responsibilities:Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training.Work Schedule:8AM - 5PM Monday-FridayWork Type:Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: • Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities., • Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards., • Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice., • Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command., • Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects., • Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team., • Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve., • Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations., • Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web., • Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Works collaboratively with application and compliance teams to design system processes., • Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines., • Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions., • Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas., • Ability to coach in a positive and constructive way to increase self-awareness in others., • Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review., • Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff., • Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency., • Maintains expert knowledge of all technologies applicable to specific job responsibilities., • Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements., • Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Proactively plans projects and tasks across applications. Education/Skills • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • 5-7 years of experience within supported healthcare, business, or information systems, • Supervisory experience preferred, • Preferred 2+ years project management experience or equivalent, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project, • Regularly serves as mentor or knowledge resource to peers across community, • May have functional supervision responsibilities of other team members, • May provide input into performance reviews and corrective actions for team members, • May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members, • Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues, • Works in a team setting, sharing information and assisting other junior team members, • Possesses and demonstrates detailed healthcare knowledge and systems expertise, • Excellent project management and communication skills, both verbal and written, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Must be proficient in the assigned Epic module or certified upon employment date. 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary:The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight.Responsibilities:Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training.Work Schedule:8AM - 5PM Monday-FridayWork Type:Full Time

Job Title: Travel Clinical Pharmacist (Hospital Setting) Location - Austin, TX Job Type: Contract | Travel Assignment Shift: 4x10 Hour Shifts (Day Shift, Variable Start Times – Typically between 7:00 AM–7:00 PM) Guaranteed Hours: 40 Hours/Week Contract Length: As Assigned Location: Texas Job Summary We are seeking a skilled and detail-oriented Travel Clinical Pharmacist to promote safe and effective pharmaceutical care in a hospital setting. In this role, you will oversee the medication-use process, identify and prevent drug-related issues, and ensure optimal patient outcomes across all age groups (neonates to adults). Key Responsibilities Review and verify medication orders for accuracy, appropriateness, and safety based on patient diagnosis, weight/BSA, allergies, and potential drug interactions Accurately enter medication orders into the electronic medical record (EPIC) system Ensure timely processing and delivery of medications within established guidelines Maintain high standards of dispensing accuracy with minimal to no medication errors Prepare sterile products using proper aseptic technique and infection control practices Monitor and enforce compliance with sterile compounding standards among pharmacy staff Participate in quality assurance and performance improvement initiatives Complete annual aseptic technique and infection control certification (minimum 90% score required) Collaborate with interdisciplinary teams to optimize patient care Qualifications Education: Bachelor's Degree in Pharmacy or Pharm.D. required Licensure: Active, unrestricted Pharmacist (RPH) license in the State of Texas Experience: Minimum 2 years of hospital pharmacist experience required Pediatric experience preferred Certifications/Training: 40 hours of accredited sterile compounding training (ACPE or ASHP) required Technical Skills: Experience with EPIC electronic medical records required Additional Requirements: Strong knowledge of aseptic technique and infection control practices Excellent attention to detail and commitment to patient safety Ability to work variable shifts and rotating weekends Preferred Qualifications Clean room/sterile compounding experience Strong clinical judgment and problem-solving skills in a fast-paced hospital environment Apply Now!

Position Overview: Baylor University Medical Center (BUMC), a nationally ranked cancer center and flagship tertiary/quaternary care hospital in Downtown Dallas, is seeking a dynamic, fellowship-trained Breast Surgeon or Surgical Oncologist with a concentration in breast surgery to lead our multidisciplinary breast surgery team. This is a unique opportunity to shape the future of breast surgery at a leading academic medical center, working alongside a dedicated team in a collaborative, innovative environment. Features of the Position: • Leadership opportunity at a USNWR-ranked cancer center and Level I Trauma Center, • NAPBC-accredited program with a robust High-Risk Breast Screening Program, • Collaborative environment with established surgical oncologists and integrated multidisciplinary specialty support, • Employed through HealthTexas Provider Network (HTPN), affiliated with Baylor Scott & White Health, • Unified EPIC electronic health record system across the Baylor Scott & White network, • Opportunities for graduate and undergraduate medical education, including teaching breast fellows, residents, and academic appointments through Texas A&M Naresh K. Vashisht College of Medicine, • Mid-Career fellowship-trained in breast surgery or surgical oncology with a focus on breast surgery, • Demonstrated leadership skills and commitment to multidisciplinary care As the flagship referral center of Baylor Scott & White Health North Texas, Baylor University Medical Center is the Level I Trauma Center, and one of the largest not-for-profit hospitals in the state. We are nationally recognized for quality and excellence, with U.S. News & World Report ranking BUMC among the country s top 50 hospitals in gastroenterology (), cancer (), pulmonology and lung surgery (), obstetrics and gynecology (), and orthopedics (). Baylor University Medical Center is also a major academic teaching hospital, training over 330 residents and fellows across 40+ programs and serving as a clinical campus for the Texas A&M School of Medicine, where more than 200 medical students receive hands-on education each year. About Us Baylor Scott and White Health (BSWH) is the largest not-for-profit health care system in the State of Texas and one of the largest in the United States. Serving a large and diverse population across North and Central Texas, BSWH has the vision and resources to provide its patients continued quality care while creating a model system for a dramatically changing health care environment. The BSWH system includes 52 hospitals, 1,300 health care sites, over 7,200 active physicians, over 57,000 employees, plus a state certified Health Maintenance Organization, the Scott and White Health Plan (Health Plan), and Baylor Quality Health Care Alliance LLC (BSWQA) a high performing network of clinical providers and facilities focused on improving quality, managing the health of patient populations, and reducing the overall cost of care. BSWH includes a robust spectrum of owned, operated, ventured and affiliated hospitals; satellite outpatient clinics; free standing ambulatory surgery centers; free standing emergency medical centers; free standing imaging centers; numerous retail pharmacies; and geographically dispersed physician s clinics in the North Texas and Central Texas regions. For more information, please send your CV and inquiry to Brittany Seibert, Physician Recruiter,

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3 Years of experience 2 years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time5c143e31-5e48-4549-b638-05792d185386

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3 Years of experience 2 years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time5c143e31-5e48-4549-b638-05792d185386

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3 Years of experience 2 years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: TBD Work Type: Full Time5c143e31-5e48-4549-b638-05792d185386

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Type:Full Time

Description Summary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Type:Full Time

Description Summary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Schedule:TBDWork Type:Full Time

Description Summary:The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight.Responsibilities:Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned.Requirements:Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training.Work Schedule:8AM - 5PM Monday-FridayWork Type:Full Time

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms As a 2s Teacher, you will: • Partner with other teachers to implement our proprietary curriculum and have the unique opportunity to use our engaging characters to make TLE a fun place for children to learn, play, and grow., • Maintain quality compliance and health and safety standards throughout the daycare classrooms and programs., • Collaborate with your peers to create a great working environment and a welcoming and engaging daycare space for children., • Communicate with parents and families, sharing their child's latest adventures and achievements through various avenues, including mobile apps and personal discussions., • Fill gaps across the center to meet childcare needs.You will focus on:, • Classroom Leadership: Plan, prepare and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow., • Curriculum Implementation: Bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children., • Health & Safety: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive.Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions., • Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals., • Relationship Building: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly.Qualifications:, • Educational Background: Must have a high school diploma or GED, meet state specific guidelines for role, including, but not limited to, Infant and Toddler ECE component., • Experience: Must have experience in a licensed child care facility. A deep-rooted passion for early childhood education is essential., • State Compliance: Must meet state specific guidelines for the role, including immunizations, required health and safety training, CPR/ First Aid Certification, and fingerprint clearance through the DOJ., • Caregiving Skills:, • Proven judgment to identify and address potential risks in a childcare setting., • Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding., • Model and encourage good social skills, e.g. strong communication and conflict-resolution skills., • Ensure children are kept active, entertained, and engaged in developmentally appropriate activities., • Exhibit high levels of composure, patience, and professionalism at all times., • Maintain cleanliness of common areas and classrooms., • Physical Resilience:, • Demonstrates full range of motion to:, • Stand and walk for extended periods of time without significant discomfort., • Work in outdoor/indoor conditions., • Ability to safely lift and carry objects weighing up to 40 pounds., • Reach, stretch with hands and arms., • Climb or balance., • Stoop, kneel, crouch, or crawl., • Use of a stool or ladder to reach high places as necessary., • Ability to supervise by sight and sound., • Be respectful and kind to children, families, and team members., • Display empathy, compassion, and understanding.As a team member of TLEGP - Forum Drive, you can expect:, • Center Owners who have backgrounds in education and child development., • An experienced Center Director with a passion for early childhood education., • A culture that emphasizes kindness, collaboration, and communication.Compensation: $14-$18 per hour depending on experience and education The Learning Experience At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow. Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff. At TLE, weve created a full cast of characters that become our little learners educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate

Job Description Overview What Makes You a Top Draft Pick: • High school diploma or equivalent., • At least 18 years old., • Meets all state preschool lead teacher requirements., • Experience rocking it as an Toddler teacher., • Experience with potty training., • Flexible and ready to shine during business hours., • Child Development Associate (CDA) or a college degree in Early Childhood, Child Development, or related field., • Previous preschool lead teacher experience (a must!)., • Embrace Cadence’s philosophy and team up to create a positive, growth-filled environment., • Cheer on kids’ interests, keep safety first, and make playtime a learning adventure., • Model kindness and social skills that set the stage for lifelong success. Only full-time employees are eligible for the listed benefits. Cadence Education is an Equal Opportunity Employer. Responsibilities Preschool Teacher 4118 S. Robinson Road Grand Prairie, Texas 75052 Ready to score big with the littlest learners? Cadence Academy Preschool, a star player in the Cadence Education family, is on the hunt for a rockstar Toddler Lead Teacher to join our all-star team! If you’re bursting with love for babies and bring childcare, daycare, or early childhood education experience, it’s time to lace up and lead the way in creating magical moments for our tiniest explorers. We’re hiring NOW—let’s make some game-changing memories! Why You’ll Love Playing for Cadence Education: At Cadence, we’re all about scoring bright futures for kids, families, employees, and communities. Our cutting-edge curriculum and cozy, home-like vibes are the ultimate playbook for early education. You’ll join a squad of passionate pros who thrive on teamwork, open communication, and a fun, high-energy vibe. We’re not just a preschool—we’re the champions of childhood, and we need your heart and hustle to keep our infants winning! Your All-Star Moves: • Lead the charge in creating a nurturing, joyful space for infants, celebrating every giggle and milestone., • Team up with fellow teachers to craft a slam-dunk curriculum that’s engaging and age-perfect., • Share daily updates with parents, turning tiny moments into big wins they’ll cherish., • Spark curiosity and safety by guiding play with toys, language, and activities that light up little minds., • Jump In NOW: Immediate start—get in the game today!, • Epic Perks (Full-Time Players):, • Competitive pay + on-demand pay with UKG Wallet for instant access to your earnings., • Hourly Pay Range: $15.71 - $18.71, • 50% childcare tuition discount—a home run for your own little MVPs!, • 401(k) with employer match to secure your future., • All-star benefits: Medical, dental, vision, life, disability, and even pet insurance!, • Paid time off (grows with seniority), paid holidays, and company-paid life insurance., • Level Up: Paid CDA, tuition reimbursement, and professional development to boost your skills., • Winning Culture: We’ve got your back with a supportive team and a work-life balance that keeps you in the zone., • Join the Big League: With 325+ schools across 30 states and 30+ years of expertise, Cadence Education is the GOAT of early childhood education!

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Free food & snacks, • Free uniforms We're seeking an Infant Teacher who has a passion for caring for our youngest learners. As an Infant Teacher, you will: • Care for infants, including changing diapers, feeding, and playing., • Maintain quality compliance and health and safety standards throughout the daycare classrooms and programs., • Collaborate with your peers to create a great working environment and a welcoming and engaging daycare space for children., • Communicate with parents and families, sharing their child's latest adventures and achievements through various avenues, including mobile apps and personal discussions., • Fill gaps across the center to meet childcare needs.You will focus on:, • Classroom Leadership: Plan, prepare and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow., • Curriculum Implementation: Bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children., • Health & Safety: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive.Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions., • Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals., • Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly.As a team member of TLEGP - Forum Drive, you can expect:, • Center Owners who have backgrounds in education and child development., • An experienced Center Director with a passion for early childhood education., • A culture that emphasizes kindness, collaboration, and communication.Qualifications:, • Educational Background: Must have a high school diploma or GED, meet state specific guidelines for role, including, but not limited to, Infant and Toddler ECE component., • Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential., • State Compliance: Must meet state specific guidelines for the role, including immunizations, required health and safety training, CPR/ First Aid Certification, and fingerprint clearance through the DOJ., • Caregiving Skills:, • Proven judgment to identify and address potential risks in a childcare setting., • Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding., • Model and encourage good social skills, e.g. strong communication and conflict-resolution skills., • Ensure children are kept active, entertained, and engaged in developmentally appropriate activities., • Exhibit high levels of composure, patience, and professionalism at all times., • Maintain cleanliness of common areas and classrooms., • Physical Resilience:, • Demonstrates full range of motion to:, • Stand and walk for extended periods of time without significant discomfort., • Ability to safely lift and carry objects weighing up to 40 pounds., • Reach, stretch with hands and arms., • Climb or balance., • Stoop, kneel, crouch, or crawl., • Use of a stool or ladder to reach high places as necessary., • Ability to supervise by sight and sound.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms Floaters at The Learning Experience are ambassadors of happiness, creating opportunities every day that reflect our mission to make a difference in the lives of children, their families and communities. Our passionate teachers use a growth mindset to develop young minds and inspire a love of learning. Role Responsibilities: • Create a welcoming, engaging classroom space for young children to learn, play and grow, • Use a growth mindset to develop young minds and inspire a love of learning, • Implement our proprietary L.E.A.P. Curriculum, working with Infants, Toddlers, and/or Preschool children in a way that is consistent with the unique needs of each child., • Create a safe, nurturing environment where children can play and learn., • Communicate regularly with parents, sharing their childrens latest adventures and achievements through a variety of avenues, including mobile apps and personal discussions., • Support your centers success, partnering with center staff and leadership to achieve goals around enrollment and engagement., • Build relationships with families and coworkers and create a dynamic environment where play and learning happen seamlessly.Qualifications:, • At least 6 months of professional teaching experience preferred, • High School Diploma/GED required. College ECE coursework required, • Demonstrated knowledge of developmentally appropriate practices, • CPR and First Aid Certification preferred., • Must meet state specific guidelines for the role.As a team member of TLEGP - Forum Drive, you can expect:, • Center Owners who have backgrounds in education and child development., • An experienced Center Director with a passion for early childhood education., • A culture that emphasizes kindness, collaboration, and communication.Qualifications:, • Educational Background: Must have a high school diploma or GED, meet state specific guidelines for role, including, but not limited to, Infant and Toddler ECE component., • Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential., • State Compliance: Must meet state specific guidelines for the role, including immunizations, required health and safety training, CPR/ First Aid Certification, and fingerprint clearance through the DOJ., • Caregiving Skills:, • Proven judgment to identify and address potential risks in a childcare setting., • Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding., • Model and encourage good social skills, e.g. strong communication and conflict-resolution skills., • Ensure children are kept active, entertained, and engaged in developmentally appropriate activities., • Exhibit high levels of composure, patience, and professionalism at all times., • Maintain cleanliness of common areas and classrooms., • Physical Resilience:, • Demonstrates full range of motion to:, • Stand and walk for extended periods of time without significant discomfort., • Ability to safely lift and carry objects weighing up to 40 pounds., • Reach, stretch with hands and arms., • Climb or balance., • Stoop, kneel, crouch, or crawl., • Use of a stool or ladder to reach high places as necessary., • Ability to supervise by sight and sound.

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Paid time off As a Preschool Teacher, you will: • Help children learn skills and topics for kindergarten readiness., • Partner with other teachers to implement our proprietary curriculum and have the unique opportunity to use our engaging characters to make TLE a fun place for children to learn, play, and grow., • Maintain quality compliance and health and safety standards throughout the daycare classrooms and programs., • Collaborate with your peers to create a great working environment and a welcoming and engaging daycare space for children., • Communicate with parents and families, sharing their child's latest adventures and achievements through various avenues, including mobile apps and personal discussions., • Fill gaps across the center to meet childcare needs.You will focus on:, • Classroom Leadership: Plan, prepare and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow., • Curriculum Implementation: Bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children., • Health & Safety: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive.Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions., • Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals., • Relationship Building: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly.Qualifications:, • Educational Background: Must have a high school diploma or GED, meet state specific guidelines for role, including, but not limited to, Infant and Toddler ECE component., • Experience: Must have experience in a licensed child care facility. A deep-rooted passion for early childhood education is essential., • State Compliance: Must meet state specific guidelines for the role, including immunizations, required health and safety training, CPR/ First Aid Certification, and fingerprint clearance through the DOJ., • Caregiving Skills:, • Proven judgment to identify and address potential risks in a childcare setting., • Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding., • Model and encourage good social skills, e.g. strong communication and conflict-resolution skills., • Ensure children are kept active, entertained, and engaged in developmentally appropriate activities., • Exhibit high levels of composure, patience, and professionalism at all times., • Maintain cleanliness of common areas and classrooms., • Physical Resilience:, • Demonstrates full range of motion to:, • Stand and walk for extended periods of time without significant discomfort., • Work in outdoor/indoor conditions., • Ability to safely lift and carry objects weighing up to 40 pounds., • Reach, stretch with hands and arms., • Climb or balance., • Stoop, kneel, crouch, or crawl., • Use of a stool or ladder to reach high places as necessary., • Ability to supervise by sight and sound., • Be respectful and kind to children, families, and team members., • Display empathy, compassion, and understanding.As a team member of TLEGP - Forum Drive, you can expect:, • Center Owners who have backgrounds in education and child development., • An experienced Center Director with a passion for early childhood education., • A culture that emphasizes kindness, collaboration, and communication.Compensation: $14-$18 per hour depending on experience and education The Learning Experience At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow. Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff. At TLE, weve created a full cast of characters that become our little learners educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development As a 3s Teacher, you will: • Responsible for the overall classroom management, leading a safe, nurturing, and engaging learning environment., • Serve as a role model, using a growth mindset to develop young minds and inspire a love of learning., • Lead potty training efforts to help children reach milestones., • Partner with other teachers to implement our proprietary curriculum and have the unique opportunity to use our engaging characters to make TLE a fun place for children to learn, play, and grow., • Maintain quality compliance and health and safety standards throughout the daycare classrooms and programs., • Collaborate with your peers to create a great working environment and a welcoming and engaging daycare space for children., • Communicate with parents and families, sharing their child's latest adventures and achievements through various avenues, including mobile apps and personal discussions., • Fill gaps across the center to meet childcare needs.You will focus on:, • Classroom Leadership: Plan, prepare and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow., • Curriculum Implementation: Bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children., • Health & Safety: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive.Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions., • Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals., • Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly.Qualifications:, • Spanish speaking preferred, • Potty training experience, • Educational Background: Must have a high school diploma or GED, meet state specific guidelines for role, including, but not limited to, Infant and Toddler ECE component., • Experience: Must have experience in a licensed child care facility with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential., • State Compliance: Must meet state specific guidelines for the role, including immunizations, required health and safety training, CPR/ First Aid Certification, and fingerprint clearance through the DOJ., • Caregiving Skills:, • Proven judgment to identify and address potential risks in a childcare setting., • Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding., • Model and encourage good social skills, e.g. strong communication and conflict-resolution skills., • Ensure children are kept active, entertained, and engaged in developmentally appropriate activities., • Exhibit high levels of composure, patience, and professionalism at all times., • Maintain cleanliness of common areas and classrooms., • Physical Resilience:, • Demonstrates full range of motion to:, • Stand and walk for extended periods of time without significant discomfort., • Ability to safely lift and carry objects weighing up to 40 pounds., • Reach, stretch with hands and arms., • Climb or balance., • Stoop, kneel, crouch, or crawl., • Use of a stool or ladder to reach high places as necessary. The Learning Experience At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow. Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff. At TLE, weve created a full cast of characters that become our little learners educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate