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Must be licensed in the state of New York We are seeking a licensed Esthetician or Licensed Waxer to join our growing team. As part of our spa staff, you will play a key role in ensuring our clients have a relaxing and rejuvenating experience in our facility. You will provide a variety of services, including facials, microdermabrasion, chemical peels, and hair removal. Excellence in customer service is a must, and you need to be self-motivated and able to work independently. In addition to providing spa services, you will be responsible for selling and promoting our beauty and skincare products. Responsibilities: Welcome clients and explain to them the list of products and services Conduct consultations for clients with problem areas, advising how best to care for their skin Perform skincare services, such as facials and wraps, as requested by the client Interview clients to learn about contraindications Suggest various upgrades, such as the use of specialized skincare products Advise clients on skincare and recommend treatments and home care regimens Provide sugaring, facials Keep beauty and skincare tools clean and in good condition Engage with clients during sessions Greet clients in a friendly manner Accompanying clients to and from the treatment room Requirements: Minimum of 2 years proven work experience as an Esthetician or similar role Must have a valid Esthetician’s license in good standing Ability to communicate effectively with clients Ability to develop a plan of action for clients care Ability to make a client feel comfortable Full-time availability, including weekends and evenings Deep knowledge of skin care techniques High School diploma or GED equivalent Skilled and knowledgeable regarding skincare products and cosmetics Able to suggest and sell products based on specific needs Experience with sugaring is a plus
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly
Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.
The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team to discuss solar energy solutions. The ideal candidate will be able to generate interest in solar products and services, maintain a positive relationship with prospective clients, and ensure the sales team’s calendar is full and efficient. Key Responsibilities: Lead Generation & Qualification: Contact inbound leads and cold-call potential clients to identify those interested in solar energy solutions. Qualify leads based on specific criteria such as homeownership, energy needs, and budget. Appointment Scheduling: Schedule appointments for the sales team to meet with qualified leads at their homes or virtually. Coordinate with the sales team to ensure appointments are confirmed and properly logged. Customer Communication: Use phone, email, and other communication tools to engage potential clients. Educate prospective clients about the benefits of solar energy and how the company’s solutions can meet their needs. Follow-Up: Follow up with leads who have shown interest but haven’t yet scheduled an appointment. Send reminders to clients about their upcoming appointments. Data Entry & Management: Maintain accurate records of leads and appointments in the company’s CRM system. Ensure all communication and follow-ups are logged properly. Reporting: Provide regular reports on lead generation and appointment scheduling progress. Track metrics like appointment conversion rates and client satisfaction. Qualifications: High school diploma or equivalent (additional education or experience in sales is a plus). Previous experience in a customer service, sales, or appointment setting role (preferably in the solar or renewable energy industry). Strong communication skills (verbal and written). Ability to handle objections and work with a wide variety of potential customers. Familiarity with CRM software or willingness to learn. Highly organized with excellent time management skills. Skills and Abilities: Strong phone presence and confidence in making cold calls. Ability to engage and motivate leads to schedule an appointment. Positive attitude and the ability to work independently or as part of a team. Detail-oriented with strong follow-up skills. Understanding of solar energy concepts is a plus, but not required. Working Conditions: This position may involve working from a desk or office, with occasional fieldwork for client meetings if needed. Flexible working hours may be required, including evenings or weekends to reach potential clients. Physical Requirements: Ability to sit at a desk and work on a computer for extended periods. Ability to make outbound calls for several hours a day.
The HHA and PCA is responsible for providing non-medical, in-home care to clients who are elderly, disabled, or ill. This includes assisting with daily living activities, promoting health and safety, and ensuring clients’ comfort and well-being. Key Responsibilities: Personal Care Assistance: Assist clients with personal hygiene, including bathing, grooming, dressing, and toileting. Help with mobility, such as transferring from bed to wheelchair, walking, and positioning. Medication Reminders: Ensure clients take medications as prescribed, reminding them of doses and administering them if trained. Companionship: Provide companionship and emotional support to clients. Engage in activities such as reading, talking, or playing games to improve quality of life. Meal Preparation: Prepare and serve meals that meet the client’s dietary needs and preferences. Assist with feeding, if necessary. Light Housekeeping: Perform light housekeeping duties, including cleaning, laundry, and tidying up living areas. Monitoring Health Status: Observe and report any changes in the client’s condition to supervisors or healthcare professionals. Maintain accurate records of services provided and progress made. Support with Exercises and Therapies (if applicable): Assist with exercises or therapy routines as directed by healthcare professionals. Qualifications: High school diploma or equivalent. Certification as a Home Health Aide (HHA) and Personal Care Assistant(PCA). Basic understanding of healthcare needs and personal care. Ability to lift and assist clients with mobility and personal tasks. Compassionate and patient demeanor. Strong communication skills. Ability to follow instructions and report any changes in the client’s condition. Working Conditions: Typically work in the client’s home or residential care setting. May require flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to lift and assist clients with mobility. Ability to perform tasks such as bending, standing, and walking for extended periods.