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1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password's Solutions Marketing team is responsible for the stories, use cases, competitive narratives, and go-to-market (GTM) assets that sellers rely on every day. Solutions Marketing is building an AI-native service for Sales. Instead of asking sellers to search static playbooks and personalize assets for each of their accounts themselves, the AI service will create signal-driven guidance, personalized messaging, and always-current content for each selling situation. You’ll build and operate the internal AI services that help sellers find current market intelligence, create tailored sales assets, and respond to deal signals without relying on static playbooks. This role is responsible for designing, building, and running the agent systems that support sellers across account planning, active deals, campaigns, competitive positioning, and sales enablement. You’ll work with large language model providers, coding agents, retrieval systems, and modern agent frameworks. Current examples include Claude, Codex, and other tools selected for reliability, security, and fit. This is an internal product engineering role. You’ll treat Sales and Marketing teams as users, build against their real workflows, and turn successful solutions into maintained capabilities that can serve the broader organization. You’ll sit within Solutions Marketing and work closely with Sales leadership, Marketing Operations, Data, Security, and central IT. You’ll own product and workflow decisions for Solutions Marketing systems while partnering with central IT and Engineering on shared infrastructure, access controls, security reviews, and production operations. If you've been building with agents, workflows, and production AI systems and want to do it inside a company that ships AI to production, this is that role. How we’re using AI today On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity within Canada and the US. What you will build: Discover and define workflows: Work directly with sellers, product marketing managers (PMMs), and campaign managers to map how they work today, where time is wasted, and what good output looks like. Begin with direct observation and conversations with the people doing the work, then turn those insights into clear technical requirements. Define the agent runtime and application architecture: Design how the system manages context, state, tools, permissions, retrieval, evaluation, and human review. Define how it ingests account signals and playbook intelligence, routes requests to specialist agents, and surfaces outputs in the tools teams already use. Design trusted knowledge flows: Define how the system finds, evaluates, and uses account, persona, product, competitive, and campaign information. Make thoughtful decisions about source-of-truth systems, information freshness, conflicting sources, structured and unstructured data, and provenance. Build routing and specialist agents: Build the routing and execution system that selects the right tools, data sources, and specialist agents for each request. Cover sales asset generation, campaign briefs, competitive responses, copy production, and field support for active deals. Integrate with Sales AI and go-to-market platforms: Connect the AI layer to the platforms 1Password runs on, including Salesforce, Seismic, Gong, Notion, Snowflake, and Slack. Ensure it works alongside existing Sales AI tools and workflows, with permission-aware tool use and clear boundaries for what each agent can access and change. Design for trusted access and safe autonomy: Design and test permission-aware retrieval, source-level authorization, audit trails, provenance capture, prompt injection defenses, retention and deletion controls, and safe handling of customer and account information. Define where agents can act independently, where human approval is required, and how the system records those decisions. Evaluate and improve agent behavior: Tune agent behavior using representative evaluation sets, seller feedback, usage data, and output quality signals. Measure accuracy, relevance, consistency, editing effort, adoption, and other workflow-specific outcomes. Improve prompts, tools, retrieval, models, and agent behavior as the go-to-market motion and product landscape evolves. Build quality and reliability guardrails: Build evaluation frameworks, regression pipelines, release checks, and escalation paths that keep outputs accurate, useful, on-brand, and consistent. Define how workflows handle uncertainty, failure, and human review. Production output is valuable only when it is trustworthy and useful to the teams receiving it. Operate and evolve the system: Own the roadmap and the full lifecycle of the systems you build, from prototype through reliable production use and eventual retirement. Monitor system performance, usage, quality, latency, and cost. Identify what to build next, deprecate what is not working, and partner with the appropriate teams to resolve failures and improve reliability. How success will be measured: Measure time to find relevant account and persona intelligence across defined seller workflows. Generated assets take less time to produce and require less manual editing. Agent outputs include current sources and clear provenance. Track unsupported claims, stale-source usage, citation coverage, and manual editing effort over time. Track adoption and repeat usage among defined seller and product marketing manager cohorts. Time-to-response, cost-per-request, and output accuracy tracked against defined thresholds for each workflow in production. What we are looking for: You have shipped AI-enabled software that real users rely on. Production AI systems: 6+ years experience designing, building, and operating workflows that use large language model (LLM) APIs, tool calling, retrieval, structured outputs, and agent workflows. Candidates should be able to describe systems they have shipped, how they evaluated them, what failed, and how they improved them based on real user feedback. Agent-system architecture: Experience designing workflows with clear agent boundaries, context and state management, permission-aware tool use, evaluation, observability, failure handling, and human escalation. Familiarity with tools such as Claude, Codex, Cursor, Dust, LangChain, or LangGraph is useful but not required. Technical judgment: Choose the simplest reliable approach for the problem. Know when to use deterministic code, a workflow, retrieval, a single agent, multiple agents, or human review. Avoid adding agentic complexity where it does not create meaningful value. Builder's instinct: you'd rather put a working prototype in front of a seller today than write a spec about what's theoretically possible next quarter. Evaluation: Experience building evaluation frameworks to measure agent output quality through prompt evaluations, output scoring, and regression testing against verified examples. User-centered delivery: Prototype quickly with users, learn from real feedback, and turn what works into documented, reliable production systems. Cross-functional collaboration: Translate workflow needs and feedback from PMMs, sellers, and campaign managers into clear technical requirements. Technical communication: Explain system architecture and technical tradeoffs to engineers, then translate workflow constraints and user feedback into clear decisions with PMMs and sellers. Preferred Qualifications: Go-to-market fluency: Working knowledge of business-to-business software as a service (B2B SaaS) marketing and sales workflows, including personas, buying stages, positioning, competitive narratives, campaigns, sales enablement, and content governance. Able to translate feedback from PMMs, sellers, and campaign managers into clear product requirements and measurable improvements. Sales, marketing, and data platforms: Familiarity with Seismic, Salesforce, Gong, Notion, Snowflake, or Slack APIs; experience with integration platform as a service (iPaaS) tools for cross-system automation; exposure to B2B SaaS or enterprise go-to-market environments. USA-based roles only: The annual base salary for this role is between 139,000 USD and $202,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $124,000 CAD and $180,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Optum NY/NJ is seeking a Radiology Scheduler Call Center to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detail oriented Radiology Scheduler Call Center to join our team. Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday 40 hours work week between the hours of 8:30 am to 5:30 pm pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm. Schedule will be determined by supervisor upon hire Location: 109 Rykowski Lane, Middletown, NY 10941 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Maintain an average of 65+ inbound calls daily Monitor and maintain the continuity of care through scheduling and tracking systems in all work queues, • Perform insurance verification on the date of service, • Scheduling radiology procedures in an organized and efficient manner, • Knowledge of medical terminology and radiology procedures and requirements, • File and maintain medical records, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously,, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Cross-train and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma or GED, • 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word), • 1+ years of customer service or Healthcare related experience, • Ability to work a 40-hour work week with rotating Saturdays Preferred Qualifications: • Experience working with an electronic health record (EPIC), • Knowledge of Radiology, • Knowledge of Medical terms, • 1+ years of experience in a call center, • Experience working with scheduling programs, • 1+ years of experience working in medical office position Soft Skills: • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Position Overview \n We are seeking reliable, mechanically inclined General Labor Technicians to support an OP Cart Retrofit project. In this role, you will refurbish warehouse carts by replacing and installing components to meet updated operational standards. \n Key Responsibilities \n Replace handles and side frames on warehouse carts \n Replace braking systems and casters (wheels) \n Install forklift tabs and netting \n Apply barcode labels to completed carts \n Remove and properly dispose of waste materials \n Perform additional field service tasks as assigned by site leadership \n Must have experience using basic hand tools and power drill/drivers \n Must be able to lift up to 50 lbs consistently and perform physically demanding work (standing, bending, squatting for extended periods) \n Must successfully complete a phone screen and pass an Accurate background check prior to start \n Position Requirements \n High school diploma or equivalent experience preferred \n Strong attention to detail and reliable work ethic \n Ability to work 8–10 hour shifts, including weekends as needed \n Willingness to work in a fast-paced, hands-on production environment \n Site Requirements \n Steel-toe or composite-toe boots/shoes required for entry \n Valid government-issued ID must be present for every shift \n Contractor safety training and site procedure acknowledgment required prior to entry \n All tools and equipment provided on-site \n Single-site location (no travel required) \n *General Requirements* \n When working in a warehouse environment through Bluecrew, you may be expected to do any and all of the following: \n\n • Working independently or in a team to pick, pack, and ship items\n, • Safely relocating or repacking inventory items as directed, up to 50 pounds in weight\n, • Operating machinery or other light equipment as trained in a safe and responsible manner\n, • Reaching, crouching, bending over, and other physically strenuous activities as required by the immediate supervisor\n, • Working on your feet at a fast pace for the entirety of the shift\n, • Comfortable working in an environment where there are forklifts, machinery, large trucks, and other standard or sub-standard warehouse equipment\n, • There may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants.\n\n It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.

Optum NY/NJ is seeking a Radiology Scheduler Call Center to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detail oriented Radiology Scheduler Call Center to join our team. The Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday 40 hours work week between the hours of 7:00 am to 4:00 pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm. Schedule will be determined by supervisor upon hire Location: 109 Rykowski Lane, Middletown, NY 10941 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Maintain an average of 65+ inbound calls daily Monitor and maintain the continuity of care through scheduling and tracking systems in all work queues, • Perform insurance verification on the date of service, • Scheduling radiology procedures in an organized and efficient manner, • Knowledge of medical terminology and radiology procedures and requirements, • File and maintain medical records, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Cross-train and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED, • 1+ years of customer service or healthcare related experience, • 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word), • Ability to work a 40-hour work week with rotating Saturdays Preferred Qualifications: • Experience working with an electronic health record (EPIC), • Knowledge of Radiology, • Knowledge of medical terminology, • 1+ years of experience in a call center, • Experience working with scheduling programs, • 1+ years of experience working in medical office position Soft Skills: • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description We are currently recruiting for a part-time student Teller in our Middletown branch location. Individuals must be currently enrolled in school to be considered for the position. This is a year-round position for students who would like the opportunity to work while they are attending school. Responsibilities include, but are not limited to: • Processing member transactions including deposits, withdrawals, loan payments, cashing checks, and the purchase of monetary instruments. Receiving checks and cash for deposit to accounts, verifying amounts, examining checks for proper endorsement and follows fraud prevention procedures and funds availability. Performing transactions within credit union policy, regulatory compliance, and the Bank Secrecy Act., • Assisting with counting cash shipments, end of night balancing, opening and closing procedures. Performing first line maintenance of equipment (ITM, ATM, TCR) as well as reconciliation and settlement of equipment. Performing vault cash buy/sell as required. Assisting with daily vault and branch reconciliation as well as assisting members with routine Member Service needs, including but not limited to: Home Banking and Bill Pay needs including resetting passwords, unlocking accounts and similar activities; Issuing Instant Issue debit cards, adding cards, reset PIN tries, and perform research on Quick Assist or similar program. Printing images of member checks, statements, and starter checks and performing member contact information updates to include address, phone, e-mail address, as well as opening secondary savings accounts for existing members and Opening/Closing Safe Deposit Box agreements., • Promoting, explaining, and cross selling all credit union products and services and maintaining daily teller referral tracking and submits to management as prescribed. Meeting or exceeding established individual teller referral and sales goals and maintaining an up-to-date and comprehensive knowledge on all credit union products and services. Performing member relationship calls as directed by the Branch Manager as well as assisting in the training and development of newly hired teller staff., • Organizing workstation to maximize efficiency and maintain a professional appearance. Greeting and welcoming members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions. Ensuring member requests and questions are promptly resolved as well as receiving and processing account information as needed. Maintaining privacy of member account information as well as performing daily cash settlement without differences in cash and checks. Maintaining balancing record of 90% or better and cash box limits as outlined in the Security Standards as well as secure money in cash drawer and recyclers/dispensers at all times. Performance Measurements include: • Displaying a thorough knowledge of the job and rarely needing to ask questions. Staying abreast of current trends affecting the financial services industry and having an overall knowledge of the credit union, its policies and procedures. Continually expanding knowledge and developing skills and assisting others in the office with daily operations, procedures, opening/closing in the absence of the branch manager. This also includes scoring 85% or higher on product knowledge assessments., • Maintaining member service as a top priority, treating members and other employees professionally with courtesy and respect and upholding MHV Service Standards. Supporting organizational plans, initiatives and direction and maintaining an acceptable attendance/punctuality record including demonstrating adaptability and flexibility, as it pertains to work schedules in order to support the current business needs and is a team player. Maintaining confidentiality, promoting integrity, and supporting the corporate mission as well as maintaining a professional work environment and business-like appearance., • Providing informed, prompt, accurate service and supporting to all members and associates by answering the telephone within two rings and responding to messages or correspondence within 24 hours. Carrying out assigned duties and responsibilities with minimal errors according to established department standards., • Meeting or exceeding established individual sales goals and assisting in meeting the overall branch and organizational goals. Demonstrating sound judgment when making decisions and maintaining established cash limits, as well as PTs, ATMs, TCDs and Recyclers as assigned. Maintaining accurate reporting with regard to consignment items and CTRs and compiling with all credit union policies and procedures, as well as federal regulations. Knowledge and Skills: • One year to three years of similar or related experience., • A high school education or GED., • Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information., • Strong time management skills, the ability to manage multiple workloads with successful results, and the ability to work independently. Organizational skills, excellent verbal and written communication skills, and listening skills are important for success in this role. This also includes problem analysis, problem resolution, above average interpersonal skills and strong computer skills (i.e., Microsoft Office)., • Candidates must be able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50 lbs. Must be capable of climbing / descending stairs in an emergency situation. A normal range of vision and hearing abilities required. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators., • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance., • Candidates must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team and being able to read and carry out various written instructions and follow oral instructions. They also must be able to complete basic mathematical calculations, spell accurately, and understand computer basics as well as speak clearly and deliver information in a logical and understandable sequence., • Candidates must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Being able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace is crucial to this role, as well as being able to effectively handle multiple, simultaneous, and changing priorities and being capable of exercising highest level of discretion on both internal and external confidential matters., • Work is generally performed within an office environment, primarily in a climate-controlled environment with minimal safety/health hazard potential. Sedentary, sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use, standard office equipment available. Equal Employment Opportunity Commitment Mid-Hudson Valley Federal Credit Union (MHV) is an Equal Opportunity Employer. It is our policy to recruit and select applicants for employment without regard to age, sex, sexual orientation, religion, race, creed, color, national origin, military or veteran status, marital status, disability, genetic information, predisposition or carrier status, domestic violence victim status, or any other status protected by applicable law. Reasonable accommodation is provided in compliance with state and federal law. Please tell us if you require a reasonable accommodation to complete the screening and hiring process or if some sort of change or adjustment to the application/interviewing process is required.