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Marine Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America. If you’re looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent. AMO is actively seeking applicants to fill full-time security-based positions with the nation’s largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade. Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $76,745–$142,199 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location. Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS + LEAP + 25% Retention Incentive after one year of service). GS-11 1st year annual pay - $105,931 GS-12 2nd or 3rd year annual pay - $137,977 GS-13 3rd year of annual pay - $164,075 Example annual compensation for the first three years at our Key West, Key Largo and Marathon, FL new-hire locations (Locality Salary Table + LEAP) GS-11 1st year annual pay - $112,168 GS-12 2nd or 3rd year annual pay - $146,946 GS-13 3rd year of annual pay - $174,739 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table + LEAP + 25% Retention Incentive after one year of service) GS-11 1st year annual pay - $121,840 GS-12 2nd or 3rd year annual pay - $160,859 GS-13 3rd year of annual pay - $191,284 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements. Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Recruitment Incentive (RI): Upon Entrance on Duty (EOD) in Caribbean Air and Marine (CAMB) locations, you may be eligible to receive a Recruitment Incentive, pending budgetary approval and per the terms outlined in agency policy. New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed). Duty Locations A duty location will be offered after successful completion of the pre-employment process. The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch. Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location. Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process. Locations are offered based on the current needs of the service at that time. Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: Brownsville, TX Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties may include: • Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities., • Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction., • Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest., • Collecting, refining, and analyzing strategic and tactical intelligence. Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential. See the U.S. Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities. You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: • Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property., • Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions., • Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence., • Highly skilled in writing comprehensive arrest, criminal and incident reports., • Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums., • Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent. OR GS-11 Education Substitution for experience: A Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M. OR Combining Experience and Education: A combination of successfully completed post-bachelors’ education (above) and experience. This will be calculated using your resume and unofficial transcripts submitted with your application. AND U.S. Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application. Your copies must include the expiration and capacity pages of your MMC. • Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans), • OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing. It cannot be pending additional information for MMLD application process. You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). AGE WAIVER: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility - To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions. You’ll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opening announcement and follow all instructions in the application process. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

POWERING SMOOTH JOURNEYS FROM CHECK-IN TO TAKEOFF- BAGGAGE ENCODER AGENT WANTED! The Baggage Encoder Agent accurately inputs baggage data into the tracking system, monitors baggage handling, coordinates with airline staff to resolve issues, and maintains encoding equipment to ensure efficient luggage routing and operations. WHAT IT'S LIKE TO WORK AS A BAGGAGE ENCODER AGENT Accurately encode baggage information into the airport's tracking system Ensure timely and correct routing of baggage to appropriate flights Monitor and manage baggage handling system operations Coordinate with airline staff to resolve any baggage-related issues Perform regular maintenance checks on encoding equipment Maintain logs of all baggage handled for security and operational purposes Exemplify PrimeFlight customer service and safety standards Perform any additional duties as assigned by management WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (part-time benefits may vary) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale QUALIFICATIONS 18 years of age or older Eligible to work in the United States Communicate effectively in English (reading, writing, speaking) 1 Year of Customer Service Experience Knowledge of the Aviation Industry Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices Effectively communicate with colleagues and clients, both in-person and through electronic means Pass a background check and drug screen Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: Ability to lift up to 70 pounds Prolonged standing and walking in an indoor/outdoor environment as applicable May need to reach with arms and grasp with hands May need to push, pull May need to bend, stretch, squat, kneel Exposure to moderate and at times high noise levels Be able to hear and respond to the spoken voice and to audible alarms Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers * Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

4Leaf Services is seeking motivated and experienced Independent Freight/Broker Agents to join our dynamic team. As an Independent Freight/Broker Agent, you will play a crucial role in connecting shippers with carriers to ensure the efficient and timely transportation of goods. This position offers a unique opportunity for self-driven professionals who thrive in a fast-paced, entrepreneurial environment. You will have the autonomy to manage your own book of business while leveraging 4Leaf Services' industry expertise, resources, and support network. The ideal candidate will possess strong negotiation skills, an extensive network of carriers and shippers, and an in-depth understanding of freight logistics and regulations. This role is perfect for individuals looking to expand their career in the freight brokerage industry, offering competitive commissions and the flexibility to work independently. Join 4Leaf Services and be part of a company that values integrity, innovation, and a commitment to excellence in freight management. If you are passionate about freight brokerage and eager to grow your business, we want to hear from you. Responsibilities • Identify and establish relationships with new and existing shippers and carriers., • Negotiate freight rates and contracts to maximize profitability., • Coordinate and track shipments to ensure timely delivery and customer satisfaction., • Maintain detailed records of shipments, contracts, and communications., • Resolve any issues or delays in freight transportation promptly., • Develop and implement strategies to expand your freight brokerage business., • Ensure compliance with all federal, state, and local transportation regulations. Requirements • Proven experience as a freight broker or independent freight agent., • Strong knowledge of transportation and logistics industry standards and regulations., • Excellent communication, negotiation, and interpersonal skills., • Ability to work independently and manage your own client portfolio effectively., • Familiarity with freight management software and online load boards., • Strong problem-solving skills and attention to detail., • Valid freight broker license or relevant certifications are preferred. Benefits What You Get • AIGentech™ Technology Platform with AI Load Building, In-System Bidding, Carrier Monitoring, Dynamic Pricing, Real-Time Tracking, Document Control, and Quick Pay options, • Full Back-Office Support including billing, invoicing, compliance, and administrative workflows, • Fully Remote work environment, • Access to a Digital TMS and National Carrier Network Who We're Looking For • At least one active shipper customer with consistent load activity, • 6+ months Independent Freight Agent experience OR 2+ years logistics sales and dispatch experience, • Strong sales mindset with the ability to grow a book of business, • Professional communication skills and consistent follow-through, • Ability to operate as a 1099 contractor, • U.S.-based professional moving freight within U.S., Canada, and Mexico lanes Compensation Commission-Based Estimated Earnings: $52,000 - $150,000+ annually Your income is directly tied to the strength and growth of your book. There is no ceiling. If you are confident in your book of business and ready for a platform that rewards performance, apply today. Serious freight professionals only.

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient. The Luggage Agent position is responsible for sorting the luggage for delivery to the appropriate resort or ship. The Luggage Agent will assist with unloading arriving luggage from the terminal and placing it on the carousel for sorting. The Luggage Agent is also responsible for scanning the luggage, loading it into the correct cage for the Resort, sealing the cage and delivering the cage to the dock. Additional responsibilities include: identify damaged luggage upon arrival, take any unreadable tags or non-tagged luggage to the Luggage Base, and loose load luggage for delivery to Port Canaveral. • At least 18 years of age or older, • Ability to work rotating shifts, • Eligible to work in the United States, • High school diploma or equivalent, • Pass a criminal background screening, • Pass a drug screening, • Strong customer service skills, • Strong verbal and written communication skills This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation. • Must be at least 18 years of age, • Be authorized to work in the United States, • Available to work various shifts including weekends and holidays, • Must be able to clear a background and drug screen, • Must be able to lift up to up to 70 lbs consistently throughout the shift, • Experience in customer service preferred, • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers, • Able to work in various outside weather conditions (Hot, cold, rain, etc.), • Complete all required training including airport compliance, • Able to obtain an airport badge Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted, • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management., • Clean & well-maintained approved uniforms must be worn on shift, • Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $21.00 - $23.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you. US-WA-SEATAC

Rate: $20.74 USD per hour Description POWERING SMOOTH JOURNEYS FROM CHECK-IN TO TAKEOFF- BAGGAGE ENCODER AGENT WANTED! The Baggage Encoder Agent accurately inputs baggage data into the tracking system, monitors baggage handling, coordinates with airline staff to resolve issues, and maintains encoding equipment to ensure efficient luggage routing and operations. WHAT IT'S LIKE TO WORK AS A BAGGAGE ENCODER AGENT + Accurately encode baggage information into the airport's tracking system + Ensure timely and correct routing of baggage to appropriate flights + Monitor and manage baggage handling system operations + Coordinate with airline staff to resolve any baggage-related issues + Perform regular maintenance checks on encoding equipment + Maintain logs of all baggage handled for security and operational purposes + Exemplify PrimeFlight customer service and safety standards + Perform any additional duties as assigned by management WHY WORK FOR PRIMEFLIGHT? + Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary) + We are committed to being a leading provider of commercial services within the aviation industry + Our teams focus on maintaining a positive working environment and treating all team members with respect + With more than 200 locations across the world, we offer opportunities for career progression + Enjoy a competitive pay scale QUALIFICATIONS + 18 years of age or older + Eligible to work in the United States + Communicate effectively in English (reading, writing, speaking) + 1 Year of Customer Service Experience + Knowledge of the Aviation Industry + Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices + Effectively communicate with colleagues and clients, both in-person and through electronic means + Pass a background check and drug screen + Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) + Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: + Ability to lift up to 70 pounds + Prolonged standing and walking in an indoor/outdoor environment as applicable + May need to reach with arms and grasp with hands + May need to push, pull + May need to bend, stretch, squat, kneel + Exposure to moderate and at times high noise levels + Be able to hear and respond to the spoken voice and to audible alarms + Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers + Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

LIFT, LOAD, AND LAUNCH YOUR FUTURE - BECOME A BAGGAGE HANDLING AGENT! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (Benefits may vary based on eligibility) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression SUMMARY OVERVIEW Our Baggage Handler's main duty is to ensure passenger luggage is handled promptly, efficiently, and safely. You will load and unload baggage from conveyor belts and aircraft, carefully sorting luggage by flight destination. Following safety and security guidelines is crucial to maintaining a secure airport environment. This team-oriented role involves working in various weather conditions, lifting heavy items, and operating ground support equipment as needed. RESPONSIBILITIES Load and unload passenger luggage and cargo on and off aircraft Operate baggage handling equipment such as conveyor belts, trolleys, and ground support equipment Sort and route baggage to the correct flight and baggage claim carousel Ensure timely delivery of baggage to and from aircraft Inspect baggage for damage or security risks and report any issues immediately Follow safety guidelines and procedures while handling baggage Work closely with other ground staff to ensure efficient baggage processing Maintain cleanliness and organization in the baggage handling area Collaborate with security personnel to ensure adherence to airport security measures Participate in training sessions on baggage handling procedures and equipment Coordinate with airline staff for special luggage handling, including oversized or fragile items Record and report baggage handling activities in accordance with company and airport regulations Support and promote the company's Safety Management System (SMS) initiatives Report safety hazards, incidents, and near misses in accordance with SMS reporting procedures Exceed customer service and safety standards set by PrimeFlight Perform any additional duties as assigned by management QUALIFICATIONS 18 years of age or older Must be legally authorized to work in the country of employment. Must hold a valid driver's license. Ability to read, write, speak, and understand the English language, to include documents Minimum of one year of customer service experience preferred Ability to use electronic devices including iPads/Tablets, computers, and mobile devices Ability to communicate effectively both in person and through electronic means Ability to pass a background check and drug screen Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable). Ability to work any day/shift, including holidays, within a 24/7 operation PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE Ability to lift up to 70 pounds repeatedly Prolonged standing and walking in an indoor and outdoor environment as applicable Ability to push, pull, bend, stretch, squat, kneel, and reach with arms and grasp with hands Ability to work at elevated heights Exposure to moderate and at times high noise levels Ability to hear and respond to spoken voice and audible alarms Tasks involving repetitive motions of the arms, wrists, hands, and/or fingers * Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements and propose effective migration strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications - Bachelor's degree in computer science, engineering, mathematics or equivalent - 5+ years of experience in cloud architecture and implementation - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - Knowledge of security and compliance standards including HIPAA and GDPR - Experience communicating technical concepts to non-technical audiences - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, TEMPE - 153,600.00 - 207,800.00 USD annually USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, MA, Boston - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent 5+ years of experience in cloud architecture and implementation 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications Knowledge of security and compliance standards including HIPAA and GDPR Experience communicating technical concepts to non-technical audiences AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills * Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, TEMPE - 153,600.00 - 207,800.00 USD annually USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, MA, Boston - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Description Application deadline: Jun 5, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications - Bachelor's degree in computer science, engineering, mathematics or equivalent - 5+ years of experience in cloud architecture and implementation - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - Knowledge of security and compliance standards including HIPAA and GDPR - Experience communicating technical concepts to non-technical audiences - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, CO, Denver - 153,600.00 - 207,800.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities A Cruise/Port Agent will travel between The Port and the Airport locations. This position requires strongcustomer service skills as well as meeting a strict delivery schedule. Sorting, tagging, and loading luggage into cages Sealing cages and loading into truck Performing daily vehicle inspections Driving delivery box truck safely and lawfully on highways and local streets Operating radio to communicate with dispatcher and supervisors Unloading cages off truck Unloading luggage from cages Qualifications Must be at least 18 years of age Be authorized to work in the United States Have a valid driver's license & clean driving record Available to work Friday through Tuesday morning Must be able to clear a background and drug screen Must be able to lift up to up to 70 lbs consistently throughout the shift Experience in customer service preferred Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers Able to work in various outside weather conditions (Hot, cold, rain, etc.) Complete all required training including airport compliance Able to obtain an airport, port, and TWIK badge Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $24.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-WA-SEATTLE

Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Luggage Agent position is responsible for sorting the luggage for delivery to the appropriate resort or ship. The Luggage Agent will assist with unloading arriving luggage from the terminal and placing it on the carousel for sorting. The Luggage Agent is also responsible for scanning the luggage, loading it into the correct cage for the Resort, sealing the cage and delivering the cage to the dock. Additional responsibilities include: identify damaged luggage upon arrival, take any unreadable tags or non-tagged luggage to the Luggage Base, and loose load luggage for delivery to Port Canaveral. At least 18 years of age or older Ability to work rotating shifts Eligible to work in the United States High school diploma or equivalent Pass a criminal background screening Pass a drug screening Strong customer service skills Strong verbal and written communication skills Qualifications This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation. Must be at least 18 years of age Be authorized to work in the United States Available to work various shifts including weekends and holidays Must be able to clear a background and drug screen Must be able to lift up to up to 70 lbs consistently throughout the shift Experience in customer service preferred Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers Able to work in various outside weather conditions (Hot, cold, rain, etc.) Complete all required training including airport compliance Able to obtain an airport badge Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $21.00 - $23.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-WA-SEATAC

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient. A Cruise/Port Agent will travel between The Port and the Airport locations. This position requires strong customer service skills as well as meeting a strict delivery schedule. • Sorting, tagging, and loading luggage into cages, • Sealing cages and loading into truck, • Performing daily vehicle inspections, • Driving delivery box truck safely and lawfully on highways and local streets, • Operating radio to communicate with dispatcher and supervisors, • Unloading cages off truck, • Unloading luggage from cages, • Must be at least 18 years of age, • Be authorized to work in the United States, • Have a valid driver’s license & clean driving record, • Available to work Friday through Tuesday morning, • Must be able to clear a background and drug screen, • Must be able to lift up to up to 70 lbs consistently throughout the shift, • Experience in customer service preferred, • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers, • Able to work in various outside weather conditions (Hot, cold, rain, etc.), • Complete all required training including airport compliance, • Able to obtain an airport, port, and TWIK badge Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted, • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management., • Clean & well-maintained approved uniforms must be worn on shift, • Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $24.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you. US-WA-SEATTLE

Rate: $20.74 USD per hour Description LIFT, LOAD, AND LAUNCH YOUR FUTURE - BECOME A BAGGAGE HANDLING AGENT! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! WHY WORK FOR PRIMEFLIGHT? + Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility) + We are committed to being a leading provider of commercial services within the aviation industry + Our teams focus on maintaining a positive working environment and treating all team members with respect + With more than 200 locations across the world, we offer opportunities for career progression SUMMARY OVERVIEW Our Baggage Handler's main duty is to ensure passenger luggage is handled promptly, efficiently, and safely. You will load and unload baggage from conveyor belts and aircraft, carefully sorting luggage by flight destination. Following safety and security guidelines is crucial to maintaining a secure airport environment. This team-oriented role involves working in various weather conditions, lifting heavy items, and operating ground support equipment as needed. RESPONSIBILITIES + Load and unload passenger luggage and cargo on and off aircraft + Operate baggage handling equipment such as conveyor belts, trolleys, and ground support equipment + Sort and route baggage to the correct flight and baggage claim carousel + Ensure timely delivery of baggage to and from aircraft + Inspect baggage for damage or security risks and report any issues immediately + Follow safety guidelines and procedures while handling baggage + Work closely with other ground staff to ensure efficient baggage processing + Maintain cleanliness and organization in the baggage handling area + Collaborate with security personnel to ensure adherence to airport security measures + Participate in training sessions on baggage handling procedures and equipment + Coordinate with airline staff for special luggage handling, including oversized or fragile items + Record and report baggage handling activities in accordance with company and airport regulations + Support and promote the company's Safety Management System (SMS) initiatives + Report safety hazards, incidents, and near misses in accordance with SMS reporting procedures + Exceed customer service and safety standards set by PrimeFlight + Perform any additional duties as assigned by management QUALIFICATIONS + 18 years of age or older + Must be legally authorized to work in the country of employment. + Must hold a valid driver's license. + Ability to read, write, speak, and understand the English language, to include documents + Minimum of one year of customer service experience preferred + Ability to use electronic devices including iPads/Tablets, computers, and mobile devices + Ability to communicate effectively both in person and through electronic means + Ability to pass a background check and drug screen + Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable). + Ability to work any day/shift, including holidays, within a 24/7 operation PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE + Ability to lift up to 70 pounds repeatedly + Prolonged standing and walking in an indoor and outdoor environment as applicable + Ability to push, pull, bend, stretch, squat, kneel, and reach with arms and grasp with hands + Ability to work at elevated heights + Exposure to moderate and at times high noise levels + Ability to hear and respond to spoken voice and audible alarms + Tasks involving repetitive motions of the arms, wrists, hands, and/or fingers + Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Salary range is $129k to $237k with a midpoint of $183k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit also offers a competitive _ with a wide range of offerings, including: • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner., • Long-Term Disability and Life Insurance., • Employee Assistance Program., • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution)., • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year., • Parental Leave: 12 weeks of parental leave for new parents., • Pet Insurance discount., • ORCA Card: All full-time employees will receive an ORCA card at no cost., • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses., • Inclusive Reproductive Health Support Services., • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. GENERAL PURPOSE: Under general direction of the Director of Program Control Services within the Transformation Division of the Capital Delivery Department, the Deputy Director of Program Control Services provides executive-level leadership, oversight and coordination of professional project controls staff and consultants in performing a full range of project control professional duties. This position is responsible for ensuring consistent application of project controls policies, procedures and standards for major programs and system-wide projects and contracts of different scope, size, complexity. Additionally, this position will serve as technical lead related to project controls systems, tools and procedures and serve as a technical advisor for process improvement initiatives. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Provide leadership and functional management oversight of project control staff to ensure consistent interpretation and application of project controls policies, procedures and standards, and meet both internal and FTA compliance requirements., • Oversee project control functions for various programs including, but not limited to, Right of Way, Art, Permits administration, Environmental programs, Transit System Access, TOD, Innovation, etc. Establish and ensure consistency in application of project control procedures, processes and requirements., • MATOC & On-Call Task Order Oversight, • Provide programmatic project controls oversight for all Capital Delivery MATOC and on-call task orders, ensuring consistent application of scope, schedule, cost, change, and performance controls across the full task order lifecycle., • Establish and enforce project controls standards, baseline governance, and reporting requirements for all Capital Delivery task orders, including authorization, forecasting, estimate-at-completion, and closeout., • Ensure full integration of Capital Delivery MATOC and on-call task orders into the PMIS for financial tracking, schedule management, performance reporting, and audit-ready documentation., • Lead the development of the annual capital budget cycle and FTA staffing plan. Coordinate with Project Control leadership across Capital Delivery Department delivery teams. Oversee plan vs. actual and estimate at completion reporting. Ensure quality control of program-level reporting and KPI dashboards used by executives, the Board, and federal oversight agencies., • Participate in design and implementation of project controls systems and tools including PMIS, finance and budget systems. Serve as change agent during implementation and enhancements of tools and systems. Coordinate across departments, as required., • Provide oversight of key programmatic operational project control roles such as WBS Administrator, Department Spend Control Lead, monthly accrual process, agency prompt pay initiative, etc. Manage cross-department coordination with Finance, Accounting, IT, Procurement, Contracts & Agreements, PMIS, and others required., • Monitor and evaluate the efficiency and effectiveness of methods and procedures and identify, recommend and implement improvement opportunities., • Serve as project control representative on a variety of work groups, task forces and committees for cross-functional, cross-department initiatives as needed., • Develop and maintain a team staffing plan to ensure necessary resources to support assigned programs and projects., • Oversee and develop staff; assign responsibilities, provide coaching and mentorship; oversee the development of team and individual goals, evaluate performance, recommend development opportunities, and coordinate with HR on personnel actions., • Develop, deliver, and maintain staff training programs to improve project controls skills and knowledge, and promote adoption of new tools and practices; ensure compliance through ongoing monitoring., • Ensure all assigned activities align with Sound Transit's safety, sustainability, equity, and inclusion values., • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency., • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy., • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees., • It is the responsibility of all employees to integrate sustainability into everyday business practices., • Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in engineering, Architecture, Construction Management, or related field; Six years of experience in project controls and reporting; Or an equivalent combination of education and experience. Four years of leadership, budgetary, planning and workforce management experience. Preferred Licenses or Certifications: • Project Management Professional (PMP) Certified, • Prosci Organizational Change Management Certified Required Knowledge and Skills: • Project controls principles and practices including principles of scheduling, risk management, contract administration, cost control and reporting, and document control., • Public procurement practices and contract administration principles and practices., • Financial accounting and work breakdown structure and its application to scope of project work., • Methods and techniques of data collection, research, and report preparation, statistical and financial analysis., • Principles and practices of budget preparation and budget control, monitoring and reporting techniques., • General understanding of federal, state, and local regulations, particularly Federal Transit Administration (FTA) requirements related to cost control, schedule performance, risk management and reporting., • Experience supporting compliance with PMOC audits, Triennial Reviews, or similar oversight processes., • Proven ability to lead functional teams and ensure consistency in process application, training, and technical delivery across multiple projects and programs., • Strong program leadership and portfolio-level oversight capabilities, including quality assurance of teamwork products., • Skilled in managing and evaluating performance of internal staff and consultants, including shared performance management with other executives., • Advanced analytical and problem-solving skills with a strong technical mindset; ability to interpret complex data, evaluate performance trends, and make strategic recommendations., • Experience conducting statistical and financial analysis to support project and program-level decision-making., • Excellent written and verbal communication skills, including the ability to present complex technical concepts to executive leadership, boards, and non-technical stakeholders., • Skilled in negotiation, collaboration, and relationship-building across internal teams, executive leadership, outside agencies, vendors, and community stakeholders., • Strong customer service orientation with an ability to resolve issues diplomatically and foster alignment., • Strong organizational skills with the ability to manage competing priorities, meet deadlines, and lead multiple concurrent initiatives., • Skilled in leading change, driving standardization, and fostering a culture of continuous improvement., • Familiarity with modern office procedures and software tools, including proficiency in MS Excel, project management systems, and enterprise data platforms., • Experience hiring, training, mentoring, and supervising staff; demonstrated commitment to staff development and equity-focused leadership., • Ability to foster high-performing teams and a collaborative, accountable work environment in alignment with agency values. Physical Demands / Work Environment: • Work is performed in a hybrid office and field environment., • Positions working in field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise., • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we're revolutionizing offensive security by combining human intelligence with artificial intelligence to help organizations build a safer internet. As an AI Engineer on our AI Platform team, you will contribute to the development of next-generation AI security capabilities, including our in-platform AI security agent, Hai. You will implement AI-powered features that enhance vulnerability discovery, improve security analysis workflows, and expand how thousands of customers detect and respond to emerging threats. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Seattle, WA; Boston, MA; Washington, DC; or Austin, TX. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. Must be able and willing to come to the office once per week on Thursdays. Success in the AI Engineer role will be accomplished by delivering on the responsibilities below in alignment with the Values and Talent Principles that define how we work at HackerOne. Apply an AI First mindset by building and integrating AI capabilities such as LLM-powered workflows, RAG pipelines, or orchestration components that enhance vulnerability detection and security automation. Demonstrate First Principles Problem Solving by breaking down AI and security challenges into clear components, identifying core assumptions, and implementing simple, maintainable solutions. Use Data-Driven Decision Making to evaluate model performance, test hypotheses, analyze telemetry, and iterate on features based on measurable impact. Practice Change Agility by adapting to evolving AI frameworks, product requirements, and security considerations while maintaining delivery momentum. Contribute to the development of our AI security agent, Hai, implementing features that enable natural language insights, reasoning workflows, and secure model interactions. Build and maintain APIs and services that enable secure interactions between AI models, internal systems, and third-party platforms. Partner cross-functionally with Product, Security Research, and Customer Success to clarify requirements, translate user needs into technical tasks, and deliver reliable solutions. Stay current with emerging AI and AI security trends, sharing learnings with the team and incorporating relevant advancements into your work. 3+ years of experience as a software engineer, with hands-on experience building production systems Experience integrating LLMs or generative AI models into applications Hands-on experience with ML frameworks such as PyTorch, TensorFlow, or HuggingFace Transformers Must be able and willing to come to the office once per week (typically Thursdays) Familiarity with agentic frameworks such as ReAct, AutoGen, LangChain, or Semantic Kernel Experience with RAG architectures, prompt engineering, fine-tuning, or LLM evaluation techniques Exposure to cloud AI/ML services (AWS Bedrock, GCP Vertex AI, Azure ML) Familiarity with full-stack technologies such as Ruby on Rails, GraphQL, or React for integrating AI features into production systems Compensation Bands: $166K - $203K * Offers Equity #LI-HM1 Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Compensation Range: $166K - $203K

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we're revolutionizing offensive security by combining human intelligence with artificial intelligence to help organizations build a safer internet. As a Senior Software Engineer on our AI Platform team, you will contribute directly to the development of our next-generation AI security capabilities, including our in-platform AI security agent, Hai. You will help develop AI-powered features that enhance vulnerability discovery, improve security analysis workflows, and expand how thousands of customers detect and respond to emerging threats. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a role targeted for candidates within ~50 miles of Seattle, WA , Boston, Washington DC, or Austin, TX. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. Must be able and willing to come to the office once per week (typically Thursdays). Success in this role will be accomplished by delivering the responsibilities below in alignment with HackerOne's Talent Principles: AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving. Build components and services that integrate Agentic AI design patterns like AI Orchestration, Memory systems, RAG, Long horizon tasks, LLM-based models into the HackerOne platform, applying an AI-First approach to enhance vulnerability detection and security automation. Contribute to evolve Cloud based execution of AI security agent Hai, implementing features that enable natural language security insights, improved reasoning, and secure action workflows in cloud. Implement features for AI red teaming agents and evaluation tools that help identify risks in LLMs and applied AI systems, supporting safer model development. Collaborate cross-functionally with Product, Security Research, and Customer Success to translate customer needs into clear engineering requirements and deliverables. Develop and integrate APIs that enable secure interactions between AI models, internal services, and third-party systems, adjusting quickly as requirements evolve with Change Agility. Use metrics, evaluation data, and telemetry to validate model behavior and improve system performance in alignment with Data-Driven Decision Making. Break down complex AI and security problems into smaller, fundamental components, applying First Principles Problem Solving to deliver simple, scalable solutions. Stay current with emerging AI security trends, contributing findings and learnings to team discussions and implementation planning. 5+ years of experience as a software engineer Must be able and willing to come to the office once per week (typically Thursdays). Experience implementing distributed system features within production-grade AI or ML systems, including integrating LLMs or generative AI models into applications Hands-on experience with ML frameworks such as PyTorch, TensorFlow, or HuggingFace Transformers Familiarity with model deployment workflows, evaluation techniques, or MLOps concepts Understanding of responsible AI development and basic AI safety considerations Experience contributing to AI development platforms, internal ML tooling, or experimentation workflows Exposure to agentic frameworks such as ReAct, AutoGen, LangChain, or Semantic Kernel Experience with Agentic AI Ops, ML Ops. Familiarity with prompt engineering, fine-tuning, RAG architectures, or LLM optimization techniques Experience working with cloud AI/ML services (AWS Bedrock, GCP Vertex AI, Azure ML) Familiarity with full-stack technologies such as Ruby on Rails, GraphQL, or React-especially for integrating AI capabilities into existing systems Compensation Bands: $190K - $230K * Offers Equity #LI-Remote #LI-HM1 Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Compensation Range: $190K - $230K

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the_ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process _. The Conversion Visibility pod enables a performant ads marketplace and helps prove value to advertisers by connecting on-Pinterest intent with offsite conversions in a privacy-preserving way. We are hiring a Staff Software Engineer to lead the backend architecture and implementation of a GenAI-powered Conversion Health agent, using Event Quality Scores and conversion data to proactively detect issues, recommend and automate fixes, and demonstrate measurable performance impact for advertisers. What you'll do: • Own the design and implementation of the Conversion GenAI agent: services, data flows, and retrieval layers that let agents reason over EQS, conversion funnels, and their impact on performance at scale., • Evolve the existing GenAI Applications: harden prompts and tools, improve retrieval quality, add evaluation and safety checks, and make the agent reliable enough for always-on monitoring and decision support and make the impact on ad performance and efficiency clear., • Design how the sub-agent connects with downstream ads products (PCL, ROAS bidding) and internal tools, including APIs, contracts, and workflows that surface productaware alerts and ranked recommendations to identify opportunities and power performance lifts., • Consolidate and structure the measurement context layer-matched and attributed conversion tables, enrichment pipelines, and existing tools-into high-quality, AI-consumable signals the agent can query and reason over., • Partner with Product, Operations, Sales, and other ads product teams to translate measurement pain points into agent skills (e.g., diagnosing EQS drops, PCL readiness, partnerspecific issues) and iterate quickly on internal-first experiences before expanding to advertiser-facing use cases., • Lead an evolving GenAI culture and collaboration model across orgs: navigate ambiguity in a rapidly changing AI landscape to identify high-ROI patterns, codify pragmatic guardrails and workflows, and evolve how we collaborate so AI tooling translates into sustained gains in engineering velocity, measurement quality, and advertiser performance-not just isolated experiments. What we're looking for: • 8+ years of backend or full-stack software engineering experience building large-scale distributed systems, services, and data pipelines, ideally in ads, measurement, or similar data-intensive domains., • Proven track record shipping GenAI- or ML-powered products end-to-end (agent or model integration, retrieval, evaluation, safety/guardrails, and online/offline metrics)., • Required prior ads domain expertise, preferably in measurement, including conversion tracking, attribution, signal enrichment pipelines, and familiarity with concepts like ROAS, CPA, and campaign optimization. Strong bias toward business outcomes, with a track record of tying technical work to performance, measurement quality, and operational efficiency metrics., • Strong proficiency in product scoping, data analysis and experimentation (e.g., SQL over large datasets, experiment design, cohort analysis) to connect conversion-health interventions to performance outcomes like ROAS, CPA, and PCL validity., • Demonstrated technical leadership across teams: scoping ambiguous problems, aligning with product and XFN partners, and driving complex initiatives from vision through launch with clear documentation and communication., • Experience upleveling engineers in AI tooling and best practices, including setting team-wide standards, templates, or processes for building and evaluating AI-assisted workflows., • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience. Relocation Statement: • This position is not eligible for relocation assistance. Visit our _ page to learn more about our working model. In-Office Requirement Statement: • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role., • This role will need to be in the office for in-person collaboration 1 time per week and therefore needs to be in a commutable distance from one of the Seattle offices. #LI-REMOTE #LI-KK6 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found _. US based applicants only$177,185—$364,795 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete_for support.

Employer City of Kirkland Salary $34.30 - $40.35 Hourly Location City Hall - 123 5th Ave, Kirkland, WA Job Type Seasonal Job Number 202100774 Location Parks & Community Services - Comm. Evt. Coord. Opening Date 04/29/2026 Closing Date Continuous FLSA Non-Exempt Bargaining Unit N/A Note: This is an On-Call position that is not eligible for benefits. Being an on-call employee means that your work schedule is not guaranteed, hours worked could range from 0 - 40 hours a week, depending on office needs. All hours worked are subject to Department of Retirement Services and Affordable Care Act reporting requirements. More information will be shared during the interview, and we encourage questions about the program. Job Summary The program assistant supports and assists with programs, facilities, services, and events within Parks and Community Services (PCS) and serves as a primary customer service agent. This assignment is for a seasonal, ongoing, non-benefited on-call program assistant, to support year-round community building events including Lunar New Year, Dia de Los Muertos, Outdoor Summer Movie Series, Celebrate Kirkland July 4th Parade, Harvest Festival, and many other events hosted by PCS, plus the LED screen rental program. This position is anticipated to begin in February and be ongoing with hours varying, usually 15- 40 hours per week depending on need and is not to exceed 1040 hours per year. Most work will be done Monday-Friday at Kirkland City Hall, with occasional weekend or evening shifts primarily for events. The on-call program assistant must be available to work July 4 and the days immediately preceding and following the holiday. The ideal candidate possesses a strong work ethic, the capacity to prioritize tasks and work on a variety of projects with competing deadlines. Candidates should have the ability to be adaptable to new situations, ideas, and challenges and must be able to take initiative and work proactively. Must be self-motivated and work well as part of a supportive team. This position will work closely with the Community Building Events team to help plan and carry out multiple events. Primary tasks include purchasing, vendor and parade entry support, volunteer recruitment and record keeping, marketing and outreach support, LED screen operation and other administrative functions. The on-call program assistant is the primary contact for vendors, contractors, and volunteers to ensure logistical needs as well as contract terms and conditions are met. The program assistant also serves as the on-site liaison for several events, facilitating the delivery and set-up of event equipment such as tables, chairs, pop-up canopies, marketing materials, audio-visual equipment and other supplies. Job open until filled. Priority consideration will be given to candidates who apply before Wednesday, May 6. Distinguishing Characteristics: This is the entry-level classification in the Parks and Community Services (PCS) program series. The incumbent follows routine procedures and guidelines in the application of prescribed duties and works under close supervision with work frequently reviewed by a superior. This classification is distinguished from the Program Coordinator in that the latter performs more complex technical duties and responsible program coordination requiring a higher level of knowledge and skill. Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: • Provides information and responds to inquiries. Staffs front office and provides customer service to participants, staff, and the general public., • Performs registration procedures to include: enrolling in classes, accepting and receipting payments, maintaining wait lists, performing transfers, issuing class adjustments, program scholarships, compiling daily system totals and reconciliation for daily receipts of cash, check and credit card payments., • Maintains and organizes supplies and equipment, purchases, and inventory materials, reconciles payments, p-card statements, contracts and billing., • Responsible for facility rentals, including calculating and processing payments, deposits, refunds, scheduling and overseeing rental staff., • Assists with data collection, reports, recordkeeping, expense, and revenue tracking, evaluating programs, new participant outreach, and quality assurance., • Provides administrative support for Munis, TRIM, AdobeSign, Lucity, and similar programs including creating, entering, and processing contracts and agreements., • Coordinates training and scheduling of staff, volunteers, and interns; provides emergency backup staffing as needed., • Creates and maintains instructor contracts and enters into the City's record management software. Coordinates the processing of contracts., • Assists with the organization and production of department events (i.e. Green Kirkland Program, community building events, etc.)., • Assists with publicizing and promoting programs, program brochure preparation, and maintaining City webpages., • Inventories, purchases, maintains, and organizes program supplies and equipment. Peripheral Duties: • Performs functions as assigned in the City's emergency response plan in the event of an emergency. • Must have strong oral and written communication skills, the ability to work effectively with the staff, volunteers, and the public, and manage multiple tasks., • Ability to communicate clearly both verbally and in writing, in person and on the telephone., • Computer skills, e.g. Microsoft Office, fax, copy machine, calculator, and multi-line telephone system., • Knowledge of registration software preferred., • Knowledge of basic office procedures., • Skilled in Microsoft Word, Excel and Publisher software., • Knowledge of basic mathematics and bookkeeping principles., • Skilled in receiving and receipting payments., • Knowledge of customer service practices., • Experience working with volunteers and the public, • Flexibility; gets along with people of all ages and abilities, adapts to changing work assignments. Minimum Qualifications: • Education: High School Graduate or G.E.D., • Experience: 2 years of customer service. 1 year administrative support experience working in recreation, environmental, social, leisure, or education services. 6 months of experience working with volunteers, youth, or older adults., • Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above. Licenses and Other Requirements: • Must possess a valid Washington State driver's license., • Must possess or obtain CPR/First Aid certification within 6 months of hire., • 2 years of cashiering or bookkeeping experience preferred. Physical Demands and Working Environment: Work is performed primarily in an office or community center setting and outdoors. Must be able to sit or stand for long periods of time. At times work will be a combination of indoor office environment and outdoors in all types of weather conditions. May be required to work nights, weekends, and holidays. Must be able to lift and carry 50 pounds. Selection Process Candidates are encouraged to apply as soon as possible. To be considered as a candidate for this position, you must submit with your application: • Cover letter (letter of interest), • Resume, • Responses to the supplemental questions In your cover letter, please note how you meet the minimum qualifications. Applicants who are selected for next steps in the hiring process will be invited by phone or email. Job open until filled. The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf 425-587-3111. Benefits This position is not eligible for benefits.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the_ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process _. As a machine learning intern in our Advance Technology Group at Pinterest, you will be exposed to a full spectrum of ML product development. The team focuses on developing cutting-edge technologies for Pinterest's visual understanding modules and recommender systems. You'll conduct research that can be applied across Pinterest engineering teams and engage in external collaborations and mentoring, while also having opportunities to deploy features to hundreds of millions of users or conduct research applicable for paper submissions. We offer a 12-week fall internship program remotely or in our San Francisco, Palo Alto, Seattle, or New York offices. Note to applicants: By applying to this role, you will be considered for multiple intern roles open across our various ML teams. Please only apply once within the USA or Canada as multiple applications may delay our recruitment process. Internships are 12 weeks paid from September 21 - December 11, 2026. Depending on the team, our fall internships will be located either remote or hybrid in San Francisco, Palo Alto, New York or Seattle offices. What you'll do: • Develop and launch new user features using unique internal datasets and ML techniques, especially in computer vision, generative AI, and responsible AI., • Gain hands-on experience with production ML systems, including algorithmic research, infrastructure, data engineering, training, inference, and product, to deliver innovative solutions. You will be exposed to full-stack production ML systems., • Leverage frontier AI tools and agents to accelerate engineering implementation, including prototyping and experimentation work., • Validate AI-generated outputs through testing, code review, and critical thinking, ensuring solutions are accurate, maintainable, secure, and aligned with team standards., • Use AI to better understand unfamiliar code, investigate bugs, and summarize technical context or documentation., • Contribute in cutting-edge research in machine learning and artificial intelligence that can be applied to Pinterest problems, • Write clean, efficient, and sustainable code, • Take proactive ownership over the completion and quality of your tasks and project with minimal guidance from your mentor, manager, and peers What we're looking for: • This role will be on our Visual Search team. We are looking for candidates with experience in Computer Vision, Visual Search, User Understanding, Generative AI, and LLMs., • Ability to legally work full time (40 hours/week) from September-December 2026, • Working towards a Master's degree in Computer Science, ML, NLP, Statistics, Information Sciences or related field, • Mastery of at least one systems language (Java, C++, Python) and one ML framework (Tensorflow, Pytorch, MLFlow), • Proficiency with AI-native engineering, including the design of agent-friendly codebases., • High degree of autonomy in learning new agent-first development tools., • Strong critical thinking when working with AI-generated suggestions, with a clear approach to validating correctness, performance, security, and maintainability., • Comfort iterating on prompts, refining workflows, and adapting AI-assisted approaches based on the problem, context, and constraints., • Experience in research and in solving analytical problems, • Strong communicator and team player. Being able to find solutions for open-ended problems. Preferred Qualifications: • Publications in machine learning, AI, data science, data analytics, statistics, or related technical fields, • Strong passion for research and for answering hard questions with research, • Passion for applied ML and the Pinterest product Why Intern at Pinterest? • Meaningful Work: Contribute to projects that impact millions of users worldwide., • Mentorship: Learn from and be guided by experienced engineers and researchers in the field., • Growth and Development: Participate in professional development workshops and networking events to build your skills and connections. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection, • This role may require you to be located near an office for in-person collaboration, and therefore may need to be located a commutable distance from one of our Pinterest offices. At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found_. US based applicants only The salary for this position is $11,00 monthly. #LI-HYBRID #LI-EB1 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete_for support.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the_ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process _. As a machine learning intern in our Advance Technology Group at Pinterest, you will be exposed to a full spectrum of ML product development. The team focuses on developing cutting-edge technologies for Pinterest's visual understanding modules and recommender systems. You'll conduct research that can be applied across Pinterest engineering teams and engage in external collaborations and mentoring, while also having opportunities to deploy features to hundreds of millions of users or conduct research applicable for paper submissions. We offer a 12-week fall internship program remotely or in our San Francisco, Palo Alto, Seattle, or New York offices. Note to applicants: By applying to this role, you will be considered for multiple intern roles open across our various ML teams. Please only apply once within the USA or Canada as multiple applications may delay our recruitment process. Internships are 12 weeks paid from September 21 - December 11, 2026. Depending on the team, our fall internships will be located either remote or hybrid in San Francisco, Palo Alto, New York or Seattle offices. What you'll do: • Develop and launch new user features using unique internal datasets and ML techniques, especially in recommendation systems, computer vision, representation learning, generative AI, and responsible AI., • Gain hands-on experience with production ML systems, including algorithmic research, infrastructure, data engineering, training, inference, and product, to deliver innovative solutions. You will be exposed to full-stack production ML systems., • Leverage frontier AI tools and agents to accelerate engineering implementation, including prototyping and experimentation work., • Validate AI-generated outputs through testing, code review, and critical thinking, ensuring solutions are accurate, maintainable, secure, and aligned with team standards., • Use AI to better understand unfamiliar code, investigate bugs, and summarize technical context or documentation., • Contribute in cutting-edge research in machine learning and artificial intelligence that can be applied to Pinterest problems, • Write clean, efficient, and sustainable code, • Take proactive ownership over the completion and quality of your tasks and project with minimal guidance from your mentor, manager, and peers What we're looking for: • This role will be on our Visual Search or Applied Science teams. We are looking for candidates with experience in Computer Vision, Visual Search, User Understanding, Recommendation Systems, Reinforcement Learning, ML efficiency optimization, Generative AI, and LLMs., • Ability to legally work full time (40 hours/week) from September-December 2026, • Working towards a PhD degree in Computer Science, ML, NLP, Statistics, Information Sciences or related field, • Mastery of at least one systems language (Java, C++, Python) and one ML framework (Tensorflow, Pytorch, MLFlow), • Proficiency with AI-native engineering, including the design of agent-friendly codebases., • High degree of autonomy in learning new agent-first development tools., • Strong critical thinking when working with AI-generated suggestions, with a clear approach to validating correctness, performance, security, and maintainability., • Comfort iterating on prompts, refining workflows, and adapting AI-assisted approaches based on the problem, context, and constraints., • Experience in research and in solving analytical problems, • Strong communicator and team player. Being able to find solutions for open-ended problems. Preferred Qualifications: • Publications in machine learning, AI, data science, data analytics, statistics, or related technical fields, • Strong passion for research and for answering hard questions with research, • Passion for applied ML and the Pinterest product Why Intern at Pinterest? • Meaningful Work: Contribute to projects that impact millions of users worldwide., • Mentorship: Learn from and be guided by experienced engineers and researchers in the field., • Growth and Development: Participate in professional development workshops and networking events to build your skills and connections. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection, • This role may require you to be located near an office for in-person collaboration, and therefore may need to be located a commutable distance from one of our Pinterest offices. At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found_. US based applicants only The salary for this position is $12,100 monthly. #LI-HYBRID #LI-EB1 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete_for support.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we're revolutionizing offensive security by combining human intelligence with artificial intelligence to help organizations build a safer internet. As a Senior Software Engineer on our AI Platform team, you will contribute directly to the development of our next-generation AI security capabilities, including our in-platform AI security agent, Hai. You will help develop AI-powered features that enhance vulnerability discovery, improve security analysis workflows, and expand how thousands of customers detect and respond to emerging threats. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a role targeted for candidates within ~50 miles of Seattle, WA , Boston, Washington DC, or Austin, TX. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. Must be able and willing to come to the office once per week (typically Thursdays). Success in this role will be accomplished by delivering the responsibilities below in alignment with HackerOne's Talent Principles: AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving. Contribute to evolving our AI security agent Hai, implementing features that enable natural language security insights, improved reasoning, and secure action workflows. Build components and services that integrate Agentic AI design patterns like AI Orchestration, Memory systems, RAG, Long horizon tasks, LLM-based models into the HackerOne platform, applying an AI-First approach to enhance vulnerability detection and security automation. Implement features for AI red teaming agents and evaluation tools that help identify risks in LLMs and applied AI systems, supporting safer model development. Collaborate cross-functionally with Product, Security Research, and Customer Success to translate customer needs into clear engineering requirements and deliverables. Develop and integrate APIs that enable secure interactions between AI models, internal services, and third-party systems, adjusting quickly as requirements evolve with Change Agility. Use metrics, evaluation data, and telemetry to validate model behavior and improve system performance in alignment with Data-Driven Decision Making. Break down complex AI and security problems into smaller, fundamental components, applying First Principles Problem Solving to deliver simple, scalable solutions. Stay current with emerging AI security trends, contributing findings and learnings to team discussions and implementation planning. 5+ years of experience as a software engineer Must be able and willing to come to the office once per week (typically Thursdays) Experience implementing features within production-grade AI or ML systems, including integrating LLMs or generative AI models into applications Hands-on experience with ML frameworks such as PyTorch, TensorFlow, or HuggingFace Transformers Familiarity with model deployment workflows, evaluation techniques, or MLOps concepts Understanding of responsible AI development and basic AI safety considerations Experience contributing to AI development platforms, internal ML tooling, or experimentation workflows Exposure to agentic frameworks such as ReAct, AutoGen, LangChain, or Semantic Kernel Familiarity with prompt engineering, fine-tuning, RAG architectures, or LLM optimization techniques Experience working with cloud AI/ML services (AWS Bedrock, GCP Vertex AI, Azure ML) Familiarity with full-stack technologies such as Ruby on Rails, GraphQL, or React-especially for integrating AI capabilities into existing systems Compensation Bands: Seattle, WA , Boston, Washington DC, or Austin, TX $190K - $230K * Offers Equity Options #LI-HM1 Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Compensation Range: $190K - $230K

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we're revolutionizing offensive security by combining human intelligence with artificial intelligence to help organizations build a safer internet. As a Senior Software Engineer on our AI Platform team, you will contribute directly to the development of our next-generation AI security capabilities, including our in-platform AI security agent, Hai. You will help develop AI-powered features that enhance vulnerability discovery, improve security analysis workflows, and expand how thousands of customers detect and respond to emerging threats. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a role targeted for candidates within ~50 miles of Seattle, WA; Boston, MA; Washington, DC; or Austin, TX. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. Must be able and willing to come to the office once per week (typically Thursdays). Success in this role will be accomplished by delivering the responsibilities below in alignment with HackerOne's Talent Principles: AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving. Contribute to the evolution of the cloud-based execution platform for the AI security agent Hai, implementing features that enable natural language-driven security insights, improved reasoning, and secure action workflows. Design and implement core components for end-to-end execution of security agents, including agent execution frameworks, memory services, RAG services, and observability systems. Operate with an AI-first mindset, leveraging tools such as Claude Code and ChatGPT Enterprise to significantly improve productivity across coding, design documentation, on-call response, and customer escalation handling. Collaborate cross-functionally with Product, Security Research, and Customer Success to translate customer needs into clear engineering requirements and deliverables. Develop and integrate APIs that enable secure interactions between AI models, internal services, and third-party systems, adjusting quickly as requirements evolve with Change Agility. Use metrics, evaluation data, and telemetry to validate model behavior and improve system performance in alignment with Data-Driven Decision Making. Break down complex distributed systems and security problems into smaller, fundamental components, applying First Principles Problem Solving to deliver simple, scalable solutions. 5+ years of experience as a software engineer Must be able and willing to come to the office once per week (typically Thursdays). Experience working with cloud services like AWS, GCP or Azure. Experience implementing distributed system features within production-grade AI or ML systems, including integrating LLMs or generative AI models into applications Familiarity with model deployment workflows, evaluation techniques, or MLOps concepts Understanding of responsible AI development and basic AI safety considerations Experience working with cloud AI/ML services (AWS Bedrock, GCP Vertex AI, Azure ML) Experience with Agentic AI Ops, ML Ops. Exposure to agentic frameworks such as ReAct, AutoGen, LangChain, or Semantic Kernel Familiarity with full-stack technologies such as Ruby on Rails, GraphQL, or React-especially for integrating AI capabilities into existing systems Compensation Bands: $182K - $222K * Offers Equity #LI-Remote #LI-HM1 Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Compensation Range: $182K - $222K

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? As a Senior Engineer on the Context Engine team, you’ll be building the core infrastructure that agents use to access and assemble context—powered by Redis. You’ll work on a small, global team with high autonomy, shipping fast and iterating in the open. This isn’t a role where you wait for specs. You’ll have strong opinions about where agents are going, and you’ll turn those opinions into products. We want builders—people who’ve founded companies or shipped products from zero to one. You’ll own large surface areas of the product, move quickly, and have a direct line to the impact your work creates. Build Context Infrastructure: Design and implement the systems that create, transform, and deliver context to AI agents—optimized for speed, relevance, and scale on top of Redis. Ship Fast: Operate with startup-level velocity inside a well-resourced company. Prototype, test, and ship features in tight cycles. We value working software over long planning horizons. Shape the Product: Contribute directly to product direction. You’ll work closely with leadership to define what we build, not just how we build it. Write Great Go: Our Context Engine is built in Go. You’ll write clean, performant, production-grade code and set quality standards for the team. Build with Agents: Use agentic coding tools and workflows daily. We expect you to be fluent in AI-assisted development and to push the boundaries of what’s possible. Own Your Domain: Take full ownership of the systems you build—from design through production. High autonomy means high accountability. 5+ years of experience in backend or infrastructure engineering, with a track record of shipping production systems Strong proficiency in Go Hands-on experience building AI agents or agentic systems—you understand how agents reason, plan, and use tools Fluency with agentic coding tools and AI-assisted development workflows Demonstrated high ownership and autonomy—you’ve thrived in environments where you set your own direction Strong opinions on the future of agents, context, and AI infrastructure—and the ability to back them up with working code Excellent communication skills—able to collaborate effectively across a distributed, global team Founder experience—you’ve started a company, built a product from scratch, or operated at the zero-to-one stage Experience with data infrastructure, streaming systems, or real-time data platforms (Kafka, Flink, Redis, or similar) Background in ML infrastructure, vector search, or retrieval-augmented generation (RAG) systems Contributions to open-source projects in the AI/ML or data infrastructure space Experience with cloud platforms (AWS, GCP, Azure) and modern deployment practices Ground-Floor Impact: Join a small team building a new product that’s a top priority for the company. Your work will directly shape the product and the roadmap. High Autonomy: We trust you to own your work end to end. Minimal process, maximum agency. The Agent Moment: AI agents are redefining how software works. You’ll be building the infrastructure layer that makes them useful. Competitive Compensation: Salary, equity, and comprehensive benefits. Global & Flexible: A distributed team that values output over hours, with the flexibility to do your best work from anywhere. As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to _. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the in order to evaluate candidates.

_ mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“_”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Role Overview We are seeking a forward-thinking Security Engineer to join our team, focusing on SecOps for the cloud architecture supporting the product. In this role, you will operate across a complex, multi-cloud environment (AWS & GCP) comprising both traditional VMs and modern managed and unmanaged container-based architectures. As part of a lean team, your primary focus will be on the aggressive automation of security processes. You will be responsible for deploying, integrating, and monitoring Jenkins and GitLab pipelines to ensure that "Security as Code" scales seamlessly alongside our infrastructure. This includes the strategic deployment and management of CSPM, CNAPP, and CWPP tools to act as a force multiplier for the team. Your operational cadence must be built on speed and automation over manual triage. Success requires you to continuously tune alerting to ensure high-fidelity signals, reduce alert fatigue, and build automated response workflows. Ultimately, you will conduct rigorous infrastructure reviews to ensure that cloud configurations, IAM policies, and orchestration layers meet our security baselines while maintaining rapid release velocity. Key Responsibilities ● Multi-Cloud Governance (AWS & GCP): Deploy and manage Cloud Security Posture Management (CSPM) tools to automatically detect and remediate misconfigurations across both providers. ● Container Security Lifecycle: Implement Cloud Native Application Protection Platform (CNAPP) strategies by shifting left and integrating container image scanning directly into Jenkins and GitLab pipelines. ● Workload Protection: Deploy and tune Cloud Workload Protection Platform (CWPP) tools to monitor runtime behavior and detect anomalies in both VMs and Kubernetes pods. ● Advanced Automation & SOAR: Build Automated Response Playbooks to automatically enrich alerts, isolate compromised resources, and dismiss low-fidelity noise without human intervention. ● Infrastructure Review & Identity: Manage effective permissions across complex multi-cloud IAM structures and standardize secret management workflows. ● Release Readiness & Customer Trust: Collaborate closely with Technical Program Managers (TPMs) during software releases to enforce compliance standards and oversee vulnerability scanning. Additionally, respond to customer inquiries regarding the impact of Common Vulnerabilities and Exposures (CVEs) on our product. Required Skills & Qualifications ● Multi-Cloud Fluency: Deep architectural understanding of GCP and AWS, with the ability to manage complex IAM policies, standardizing identity, and securing networking layers across both providers. ● Security Automation: Proficiency in Python, Go, or Bash to write custom scripts that eliminate toil, build auto-remediation playbooks, and streamline security operations. ● Infrastructure as Code (IaC): Experience developing secure Terraform modules and primitives for the organization to stem from, ensuring security defaults are baked into the architecture and catching misconfigurations before deployment. ● Developer Enablement: Design and maintain shared CI/CD security components (SAST/SBOM/Container Scanning) that are easily adoptable by engineering teams with minimal friction. ● Container Security: Proven experience securing managed (EKS, GKE) and unmanaged container workloads, with a strong emphasis on automating runtime defenses and admission controllers. ● Pragmatic Mindset: The ability to operate pragmatically within a lean team, knowing how to prioritize risk based on runtime context and business impact rather than just chasing scanner outputs. ● Privileged Access Management: Proven ability to implement and manage Just-In-Time access policies to replace manual ticket and eliminating standing privileges. ● Federal Compliance & Citizenship: Due to the role’s involvement in federal compliance activities, the candidate is required to be a US citizen. Bonus Points ● Orchestration & Event-Driven Automation Expert: Proven experience designing and deploying fully automated security systems using AWS Step Functions or Google Cloud Workflows. You have a track record of building event-driven architectures that orchestrate complex, multi-stage security workflows such as automatically triggering vulnerability scans upon resource creation, aggregating and filtering reporting data, and routing high-fidelity, actionable alerts to Slack, Grafana, and other external platforms. ● Performance-Aware Security Engineering: Experience troubleshooting and tuning security agent performance to balance deep visibility with system stability, specifically preventing CPU/Memory exhaustion in high-traffic proxy environments. ● Linux Security: Understanding of Linux security primitives, specifically the use of MAC (Mandatory Access Control) like AppArmor or SELinux, DAC (Discretionary Access Control), and Linux kernel capabilities Our Compensation and Benefits At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $105,000 - $185,000. In accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. MSGL-I4 Why Menlo? Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.

Description Keeper Security is hiring a Senior Software Engineer to help build and scale our Endpoint Privilege Manager (KEPM/EPM) solution, enabling organizations to enforce least-privilege access and secure privilege elevation across endpoints. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver enterprise-grade endpoint privilege controls that reduce attack surface, prevent misuse of admin rights, and support audit and compliance requirements. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at _. About the Role As a Senior Software Engineer on the KEPM/EPM team, you will remain hands-on building core endpoint privilege capabilities from agent behavior and policy enforcement to elevation workflows, auditing, and integrations that support enterprise IT and MSP environments. You’ll work closely with Product and QA Automation to deliver features end-to-end, with a strong focus on secure systems engineering, reliability, and testability across Windows, macOS, and/or Linux. Responsibilities • Design, build, and maintain core KEPM/EPM capabilities, including policy evaluation, privilege enforcement, elevation workflows, and audit logging, • Develop and harden endpoint agent components (services/daemons, installers/updaters, local policy caching, secure IPC) with a focus on security, reliability, and performance, • Implement platform integrations and management-plane capabilities (APIs, admin workflows, telemetry) to support enterprise deployment, monitoring, and troubleshooting, • Partner with Product to review technical approaches, break down epics, and deliver incremental value through well-scoped releases, • Collaborate with QA Automation to expand test coverage (unit, integration, end-to-end), improve CI reliability, and build testable interfaces into agent and service components, • Participate in security reviews and threat modeling; remediate vulnerabilities and improve tamper resistance and abuse prevention, • Improve observability and diagnosability across components (structured logging, metrics, crash reporting, debug tooling), • Participate in on-call and incident response as needed; contribute to postmortems and prevention measures Requirements • 5+ years of professional software engineering experience delivering production software, • Proficiency in one or more systems/backend languages such as C/C++, Rust, Go, C#/.NET, or Java, with the ability to work across a multi-language codebase, • Experience building system-level software (endpoint agents, desktop applications, services/daemons, security tooling, or device management components), • Strong understanding of OS security concepts and privilege models (least privilege, process execution, access control, secure update/signing patterns), • Experience debugging and optimizing complex software (concurrency, performance profiling, memory/threading issues), • Experience building automated tests and working in CI/CD environments; strong engineering hygiene around code review, testing, and documentation, • Strong communication skills and ability to partner cross-functionally with Product, QA, and Security Preferred Qualifications: • Experience with endpoint privilege management, EDR/EPP, device management, or identity/security products, • Deep expertise in at least one endpoint OS ecosystem (Windows, macOS, or Linux) and its privilege/security model (services/daemons, elevation flows, packaging, and code signing), • Experience designing policy engines (rules evaluation, precedence, auditability, and explainability), • Familiarity with enterprise identity and integrations (SAML, OIDC, SCIM) and/or IT admin tooling and workflows (RMM/PSA, scripting, software deployment), • Exposure to secure SDLC practices and compliance-minded engineering (e.g., SOC 2, FedRAMP, NIST) Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.), • Above-market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

About the role: Curri is seeking a Senior Software Engineer to join the Technology team as a Product Engineer with real ownership over outcomes. Curri runs last-mile logistics for national retailers and industrial suppliers across the US, and our engineering bar is moving up: we need engineers who pick up a problem, scope it themselves, talk to the stakeholder living it, and ship without waiting for a perfect spec. In this role, you will work in weekly shipping loops across the full stack, use AI tooling as a daily force multiplier, and leave measurable evidence of your impact in every system you touch. What you will do: Own engineering problems end-to-end: talk to the stakeholder, scope the solution, ship to production, measure results, and iterate without waiting for a fully-formed ticket. Ship multiple surfaces per quarter in weekly loops, with a clean answer to "what shipped this week and what did it tell us?" every cycle. Build across the full stack as the problem demands, including backend services in TypeScript, Node, Postgres, NATS, and Redis alongside customer-facing or internal UI in React and React Native. Use AI tooling fluently every day, including Claude Code in plan and edit modes, Cursor, and Claude for design and code review, and take full ownership of everything you ship with it. Make architectural decisions that scale, leave systems better than you found them, and partner with Platform and Infrastructure to move the codebase in the right direction. Get context directly from the people closest to the problem — PMs, ops, drivers, customers — ask the hard scope questions early, and keep cross-functional stakeholders informed throughout What you need to have: 6+ years of experience building production software with a product engineer mindset: comfortable with broad scope and little spec, with the expectation that you will define the work rather than wait for it to be handed to you. Full-stack range across backend systems (TypeScript, Node.js, Postgres, Redis, NATS) and UI (React), with the confidence to cross lines as the problem demands rather than staying in a familiar lane. Fluency with AI-paired delivery through daily use of Claude Code, Cursor, or equivalent agents, with a clear sense of when to use plan mode, when to drive the agent, and when to write the line yourself, and a consistent habit of reviewing AI output critically before it ships. Systems thinking that extends beyond feature delivery, with the ability to reason about scale, reliability, latency, and cost and design for the system you will need rather than the one that just works today. Direct, proactive communication with cross-functional stakeholders: you ask hard scope questions early, don't go dark for weeks, and earn trust by keeping people informed. Bonus points for: Shipped production code using Claude Code or a similar agent in the last six months and can speak to where it accelerated your work and where it led you astray. Experience in a small-team or startup environment where the spec arrived as a Slack message and you had to turn it into a shipped outcome. Ownership of a measurable metric such as latency, reliability, conversion, or cycle time, not just a shipped feature. Experience mentoring less-senior engineers on product engineering practices or AI-paired delivery. What is in it for you? Real ownership over engineering outcomes at a company where the spec is often a conversation with a driver, dispatcher, or ops lead rather than a Jira ticket handed down from product. A genuinely AI-forward engineering culture where Claude, Claude Code, Cursor, and Bedrock are in daily use, with room to push what AI-paired delivery looks like on a production stack. Competitive salary, equity compensation, and comprehensive benefits (health, dental, vision, 401K). Remote-friendly with flexibility, or based at HQ in Ventura, CA. A high-growth, mission-driven environment where your work has direct and measurable impact. Who are we? We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at _. Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client’s lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Associate Director empowers Acumen to achieve its mission of facilitating freedom, choice and opportunity through innovative fiscal agent solutions. Individuals in this role are charged with assisting the Executive Director in representing Acumen to all stakeholders within Texas. Time is spent at every level, including working with state partners, local program staff, and most importantly our clients. This position may be assigned direct reports with related supervisory responsibilities. The professionalism, work ethic and standards displayed in this position will have a dramatic effect on the reputation and continued success of the company. • Supervise a staff, which involves direct and indirect responsibilities such as interviewing, selecting, training, motivating, providing performance evaluations, overseeing wage and salary administration, and developing goals as well as procedures to ensure achievement of goals., • Understand and stay up to date on the program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders., • Support clients (employers and employees) during their enrollment process; process related paperwork and manage electronic communication, which requires accurate data entry into several databases and meeting deadlines., • Provide timely and accurate day-to-day support to clients; receive, research and resolve all client inquiries., • Assist Accounts Receivable team in researching billing issues and claims., • Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states., • Manage Electronic Visit Verification implementation and maintenance including member adoption campaigns and data and aggregation accuracy., • Coordinate with other FMS contractors and the program training contractor on member referrals, transfers, training needs and customer service responses., • Analyze trends and resolve customer inquiries pertaining to specific program or contract regulations/guidelines., • Organize, structure, and schedule one on one or group training sessions to meet the needs of the customer., • Represent Acumen publicly at events such as conferences, trade shows, forums, stakeholder groups, pre-bidders, etc., which may require public speaking in order to actively market products to the general public., • Report back from public events on Acumen's brand acceptance and reputation, and customer satisfaction., • Report program statistics and information to key stakeholders through survey results and regular reporting as necessary., • Work well independently with limited supervision., • Work a flexible work schedule, including but not limited to weekends, week nights and holidays., • Perform other work related activities as assigned., • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly., • Health benefits, • Life Insurance, • 401k with matching, • Paid vacation, • Paid holidays - 16, • Sick time, • Pet insurance, • Health savings account

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing. Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote assistance to Motional vehicles in autonomous mode when they encounter unknown situations. Using proprietary software tools, agents interact with the AV and provide context and assistance to allow the vehicle to continue its mission - no steering wheel required. What you'll be doing: • Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads, • Assist in the AV decision making with real world events to ensure safe and efficient paths of travel, • Monitor AV camera feed to ensure the cameras and AV are functioning properly, • Monitor AV systems to ensure AV and systems are functioning properly, • Provide support to AV in real time to assist with direction or safety of travel, • Work closely with various engineering teams for system testing and testing of new scenarios, • Work closely with design teams to support development of functions and performance of AV, • Interact with AV to resolve tickets and issues through various software and hardware, • Reporting of system functionality issues to management in a timely manner, • Other duties as assigned What we're looking for: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of knowledge, skill and/or ability required. • Strong collaboration skills, • Proficiency in G-suite applications, • Independent, detail-oriented and exemplary organizational and time management skills, • Strong capability in analytical/ problem solving, • Excellent written and verbal communication skills, • Prior experience as an Operator/Driver for Autonomous Vehicles, including some type of internal or external training on Autonomous Vehicle technology is preferred, • Basic working-knowledge of Autonomous Vehicle technology, • Experience and training on providing subjective feedback on vehicle behaviors and environment, • Local knowledge of city of streets, geography and environmental features that may be challenging for Autonomous Vehicles, • High school diploma or equivalency, • Able to work days, nights and weekends, • Must be able to use company communication systems and communicate clearly and effectively both written and verbal, • Must be able to read a map and possess and/or learn traffic laws for locations where AV operate Physical Demands: While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. • Requires near/far/depth and color vision to safely assist Autonomous Vehicles and computer screens, • Able to stay awake and alert on shift at all times, • Able to sit/stand for up to 10 hours at a desk Working Environment: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job operates in a combination of a professional office environment and the garage where company vehicles are stored and repaired. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. While performing some duties of this job, the employee is occasionally exposed to vehicle related fumes or airborne particles, moving vehicles and noise levels vary depending on the location within the building. This position will also spend time outside as well as at our training tracks. Motional AD LLC is an Equal Employment Opportunity employer and we welcome all qualified applicants. All applicants will receive impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion, gender identity, sexual orientation or other legally protected status. Motional AD LLC is a Drug-free workplace. This role is based in our Las Vegas office and requires on-site days each week. The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Candidates for certain positions are eligible to participate in Motional’s benefits program. Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more. Salary Range $56,000 - $66,500 USD Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more. Our journey is always people first. We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move. Higher purpose, greater impact. We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do. Scale up, not starting up. Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges. Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit and follow us on , , and _. Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.

Who We Are: At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Emburse AI Engineer As an AI Engineer at Emburse, you will drive design and implementation of artificial intelligence inference applications and products using a variety of approaches including foundation models (GenAI), agents, deep learning, neural networks and other machine learning techniques to help build the future of a completely automated invoice and expense management lifecycle. DescriptionAs a key member of our team, you will be responsible for designing, developing, and deploying AI solutions that further automate expense and invoice management processes and solve complex optimization problems. By combining expertise in machine learning, deep learning, and data science; you will create systems capable of learning and adapting over time leveraging production feedback mechanisms. Collaborating with cross-functional teams, the Emburse AI engineer will build and train machine learning models, develop algorithms, and integrate AI systems into existing software and infrastructure. In addition to technical responsibilities, the Emburse AI engineer will play a strategic role by identifying opportunities for AI applications and driving innovation across the enterprise. You will work closely with data scientists, software engineers, and product stakeholders to ensure AI models align with organizational goals and deliver value. With a focus on continuous improvement, you will need to stay updated on the rapidly emerging advancements in artificial intelligence, exploring new tools for finetuning, distilling and deploying open-source foundation models. Further, you will be on the forefront of widening the scope of intelligence of Emburse AI by leveraging agents to retrieve canonical knowledge and make autonomous inferences for the purpose of handling user inquiries. This dynamic role is essential for Emburse to remain competitive in a rapidly evolving technological landscape. Key Responsibilities● Able to translate product design requirements into pipeline of heuristic and stochastic algorithms● Understand exploratory data analysis for product feasibility studies and ground truth testing● Execute SQL queries and/or python scripts to manipulate, analyze and visualize data● Able to implement explainable AI solutions and rationalize model inferences● Follows SDLC processes, Adopt agile-based processes/meetings and peer code-reviews● Works with Machine learning engineer/architect to deploy data products into production● Follows and understands legal data use restrictions● Contributes to algorithm library development and design for ML, NLP and XAI● Delivers product pipelines for deployment to production● Builds applications that integrate third party and self-hosted foundation models.● Fine tunes open source foundation models (LLMs, VLMs) with proprietary data● Develops autonomous AI inference and tool use orchestration using ReAct AI agents● Provides root cause analysis for machine learning model inference● Completes data analysis or processing tasks as directed● Documents data product end to end design and development● Data annotation, labeling and other related data generation activities● Provides thought leadership for rest of team and seeks out opportunities to mentor more junior team members● Presents and holds data product updates and trainings● Updates team on data product performance Education & ExperienceBS in Statistics, Mathematics, Computer Science or another quantitative field with at least 6 yearsexperience manipulating data sets and building GLM/regression models, ensemble decision trees and neural networks. The ideal candidate will have demonstrated hands-on experience with foundation models, GenAI and agents over the last 1-2 years. Graduate degree preferred. Key Qualifications● Strong problem solving skills with an emphasis on product development.● 6+ years of experience developing data science products ● Strong experience using and optimizing common python machine and deep learning libraries such as Scikit learn, PyTorch, TensorFlow, Keras, MXNet and Spark MLlib ● Experience using statistical computer languages (Python, R, Scala, SQL, etc.) to manipulate data and draw insights from large data sets.● Hands-on generative AI development Experience using foundation models (LLMs, VLMs)● Experience with model fine tuning of open source foundation models with proprietary data● Experience leveraging AI metrics for monitoring and value tracking● Knowledge of AI Agent frameworks with recent hands-on experience building an AI agent able to autonomously use data stores, tools and other AI models to solve inquiries.● Deep knowledge of data science concepts and related product development lifecycle● Experience using machine learning libraries such as TensorFlow, Keras, SparkML etc.● Working knowledge of machine learning tuning optimization procedures● Experience working with and creating data architectures.● Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.● Excellent written and verbal communication skills for coordinating across teams.● A drive to learn and master new technologies and techniques. Preferred● Experience with big data analytical frameworks such as Spark/PySpark● Experience analyzing data from 3rd party providers: Google Knowledge Graph, Wikidata, etc.● Experience visualizing/presenting data for stakeholders using: Looker, PowerBI, Tableau, etc.Why Emburse? Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down. • A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize their finance operations. • A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real- world challenges. • A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success. • A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere. Shape your future & find what’s next at Emburse. Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

Bastion builds regulated financial infrastructure for modern businesses. Bastion's full stack product suite covers stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails, with the flexibility to deploy individual capabilities or combine them end-to-end. Bastion's regulated foundation underpins a compliance-first approach to risk management, ensuring the integrity and security of all financial activity within its systems. Bastion holds the appropriate licenses for its own operations, but can also act as a service provider, offering compliance and financial operations support under our customers’ licenses. We're looking for a Head of Customer Support to build and lead customer support across Bastion's partner ecosystem. Our partners include some of the largest consumer technology and financial services companies in the world, each with millions of end users. When those users have issues with Bastion-powered features, the support experience needs to be fast, accurate, and scalable. You're the person responsible for making that happen. This role sits at the intersection of partner operations, support strategy, and AI-powered tooling. You'll define what Bastion's support obligations look like across each partnership, design the support model, and own the operational infrastructure that holds it all together. Early on, you'll be hands-on: fielding partner escalations, learning the product deeply, and building the documentation and frameworks that everything else depends on. The reason we need a leader is that the scale and complexity of what's coming requires someone who has operated support at volume, managed outsourced teams, selected and implemented AI-powered CX tooling, and seen support models with different structures and expectations. While we have a preference for the role to be based in NYC, we are open to candidates working remotely throughout the US. Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job. We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month. You need to be okay with that. If you think this is something you can handle, we will be excited to speak with you. Get hands-on with Bastion's platform — understand the product deeply enough to diagnose and triage partner issues without relying on others for every question Begin handling partner escalations directly, working alongside team members currently managing support to absorb context and build relationships with partner teams Audit the current state of support: what's documented, what's not, where issues get stuck, what patterns emerge in escalations, and where the boundary between Bastion's scope and partner scope is unclear Review Bastion's contractual support obligations (MSAs, SLAs) across existing partnerships to understand what we're committed to and where there are gaps Evaluate the support tooling landscape — with a strong bias toward AI-first platforms that can learn from your knowledge base and automate Tier 0/Tier 1 triage over time Outcomes You are fielding partner escalations and resolving straightforward issues independently A clear map of recurring issue types, resolution paths, scope boundary gaps, and volume patterns An initial assessment of support capacity needs based on current and projected partner volume You are the primary point of contact for partner support, handling escalations end-to-end and routing to engineering and product only when genuinely necessary Build and ship the scope boundary framework — a clear, documented decision model that defines what's in Bastion's scope vs. partner scope for each partnership, and use it to hold partner teams accountable to appropriate escalation behavior Stand up the knowledge base: document resolution paths for the top issue types, create internal troubleshooting guides, and structure all of it for both human and AI consumption Establish SLA tracking and reporting — measure first response time, resolution time, and escalation rates, and use data to identify where the process breaks Outcomes Partners experience consistent, timely support with clear SLAs being met A functioning knowledge base that reduces repeat escalations and enables AI-assisted triage Design and execute the BPO strategy — identify, evaluate, and onboard an outsourced support partner to handle Tier 1 volume, with you managing quality, training, and escalation protocols Build the support model for Bastion's next major partnership launch — you'll need to define support scope, capacity plan for projected volume, train the partner's support team, and ensure Bastion's infrastructure is ready before go-live Optimize the balance between AI-automated resolution and human-handled support — your north star is white-glove quality at scale, not just deflection rate Build a voice-of-customer feedback loop that routes product insights, documentation gaps, and recurring pain points to product and engineering in a structured, actionable format Outcomes Support volume is distributed across AI-powered automation, a BPO partner, and your direct handling of complex escalations — each layer doing what it's best at SLAs are consistently met across all coverage windows and partnerships A repeatable playbook exists for onboarding new partners into Bastion's support model Product and engineering teams cite your feedback loop as a meaningful input to their prioritization Designing support across partners with very different structures: One partner runs a three-tier escalation model who communicate only via email. Another might have a dedicated integration team on Slack. You'll need to build a support framework flexible enough to work across both, while keeping Bastion's internal operations coherent Capacity planning when volume is unknown: Partners often can't estimate ticket volume for new financial product features. You'll need to build volume projections using product data, industry benchmarks, and your own experience — then design a support model that can flex when reality differs from the forecast Balancing automation and white-glove service: Many escalations will be routine — the same issue types, the same scope misunderstandings, the same questions you've already documented. The right response isn't just patience; it's asking "why is a human still doing this?" and deploying AI-powered tooling that resolves it next time. But you also need the judgment to know which interactions demand a human touch Building documentation that scales across audiences: The error code mappings, CS case taxonomies, and knowledge base content you create will be consumed by customer support team, a BPO vendor, an AI agent, and Bastion's internal team. Each audience has different needs, and the documentation needs to work for all of them Navigating financial services regulatory requirements: Some customer issues will touch on regulatory frameworks specific to payments and digital assets. You don't need to be a regulatory expert on day one, but you'll need to learn quickly and know when to loop in compliance Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Position Summary: The Vendor Manager for Customer Care plays a key role in guiding Hanna Andersson’s outsourced customer support across all markets. This position ensures that our third-party BPO partners consistently deliver friendly, high-quality service that puts customers first. As the main point of contact between Hanna Andersson and the BPO vendors, the Vendor Manager promotes accountability and excellence, fostering ongoing improvements through careful performance management, smooth operations, and strong teamwork across different departments. This role is centered around vendor performance, using daily metrics, agent scorecards, operational reviews, and escalation processes to ensure we meet SLAs, KPIs, and uphold brand standards. It's also an important part of mid-range planning, process innovation, and driving change initiatives that support growth, seasonal peaks, and ever-changing customer needs. Having strong communication, negotiation, and analytical skills is key, along with the ability to influence outcomes and build trusted relationships with both internal teams and external partners. Location: Portland, OR, Seattle WA or West Coast, highly preferredHours: Monday - Friday, must be available until 6pm Pacific Time. • Build and maintain strong, collaborative relationships between BPO vendors and Hanna Andersson internal teams to ensure alignment, transparency, and shared accountability., • Oversee vendor performance across one to two operational sites, ensuring consistent adherence to quality standards, service levels (SLs), and key performance indicators (KPIs) inclusive of CSAT and NPS., • Partake in and/or lead structured business review routines including Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) to evaluate vendor performance, reinforce Hanna Andersson’s brand values, and align on action plans that support agent experience, operational excellence, and continuous improvement. Occasional on-site visits may supplement these reviews as needed., • Monitor vendor performance trends in real-time and historically to identify gaps, track improvements, and mitigate operational risk through proactive intervention., • Leverage agent-level scorecards and workforce data to hold BPO leadership accountable for performance management, including glide paths, corrective actions, and coaching outcomes., • Lead and resolve service escalations in partnership with internal and external stakeholders, ensuring prompt, professional outcomes aligned with Hanna Andersson’s customer-first approach., • Coordinate all program updates, training rollouts, and process changes with the BPO to ensure consistent delivery and adherence to brand standards., • Drive continuous improvement by identifying systemic issues and leading targeted initiatives in collaboration with internal partners and BPO leaders., • Analyze performance data and vendor reporting to provide actionable insights and strategic recommendations for internal leadership and executive forums., • Ensure recruitment, hiring, and staffing plans are aligned with Hanna Andersson’s expectations and seasonal forecasts, and that agent quality meets brand standards., • Setting, managing, and reporting on the vendor budget to ensure spend is aligned with forecast and business goals., • Maintain and audit operational documentation, including Statements of Work (SOWs), playbooks, and change logs, to ensure alignment with business goals and contractual obligations., • Escalate critical performance or operational issues with supporting data and insights, enabling swift, collaborative problem-solving without disrupting vendor relationships., • Lead negotiations with BPO partners on process improvements or policy updates, ensuring all changes enhance service quality, customer experience, and operational efficiency., • Serve as a champion of innovation and process enhancement, collaborating with cross-functional teams to evolve workflows, service practices, and customer care strategies., • Be available to support vendor operations during peak periods (e.g., holidays, weekends), balancing flexibility with standard business hours., • Additional tasks and responsibilities assigned as necessary., • Provide day-to-day oversight of third-party BPO leadership to ensure effective team management, coaching, and staffing alignment., • Hold vendor supervisors and managers accountable for agent-level performance, quality, and adherence to brand expectations., • Guide and influence vendor leadership in workforce management, scheduling, and service level execution., • Lead regular performance reviews with vendor leadership to track progress, resolve escalations, and drive continuous improvement., • Perform periodic audits of vendor processes and controls, • Support vendor teams during peak periods through proactive planning, operational alignment, and real-time performance monitoring., • Extensive experience in business optimization, • Experienced with process review and business analysis, • Hands-on experience with call center technologies, • Understanding of BPO contracting, • Excellent oral and written communication skills, • Problem-solving skills for multiple, complex issues, • Ability to work on various projects simultaneously, • Advanced problem-solving skills to communicate the strategic progress of information to executives and senior leaders, • Proven ability to drive operational performance improvement in a variety of channels whilst optimizing often contradictory metrics, • Strong leader with the ability to ensure people are effectively engaged in the delivery of core business objectives and the ability to address groups or individuals, including senior managers, • Highly motivated, able to work in an environment of change, and strong ability to deliver to tight deadlines, • Competence in designing and delivering effective presentations and process documentation, • Cultural interest & awareness: able to flex style and methods to achieve goals regardless of stakeholder background & country. Good at recognizing how to deliver global objectives with local nuance., • Education & Qualifications, • 5+ years managing Contact Center Operations, • 5+ years managing or interfacing with Business Process Outsourcers (BPO’s), • BS/BA in Operations Management or equivalent experience, • Certifications/Licenses, • Six Sigma (green belt preferred) $95,000 - $110,000 a yearHanna Talent Cultivation Standards:With a rise in cyber-criminal activity, please note Hanna will never: -Ask for any sensitive personal information via email, text, or other forms of instant messaging -Interview you via email and/or send you a list of questions in lieu of an interview -Extend an offer without speaking to you via phone or video call -Ask for bank account or financial information during the recruiting process Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com). Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire. Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.

Whether you binge-watch a series on Netflix, plan faraway vacations from your phone, or read international news online, you’ve likely used Apollo’s technology this week. Apollo supports some of the largest GraphQL APIs in the world. Companies like Netflix, Expedia, Peloton, DoorDash, and The New York Times are just a small sample of Apollo's customers. We’re not looking to rest on our laurels, though — we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients without dealing with a barrage of REST endpoints. According to the new Gartner report, by 2027, more than 60% of enterprises will use GraphQL in production (up from less than 30% in 2024), and 30% of those enterprises will be using GraphQL federation, which was pioneered by Apollo. Are you with us? If so, read on… • Own and close new enterprise customer deals, from first meeting to signed contract, in a new and fast-evolving market., • Navigate complex orgs, selling across platform teams, AI/ML teams, security, and executive leadership., • Build and execute a plan to engage enterprise accounts across industries deploying AI agent use cases., • Educate customers on emerging AI architectures and how Apollo fits into their data and developer stack., • Collaborate closely with product and engineering to feed real-time customer insights roadmap and positioning., • Track, forecast, and report on pipeline health and deal progress with precision and ownership., • You are a proven enterprise sales professional with a track record of sourcing and managing a sales process end to end., • You're deeply curious and technical enough to understand cutting-edge products (AI, infrastructure, dev tools.) and translate them into business value., • You're skilled at navigating complex orgs, engaging multiple stakeholders (technical, legal, security, execs), and running tight deal cycles., • You're comfortable with ambiguity and selling new products into emerging categories., • You're a trusted advisor; you build relationships that drive long-term value, not just one-off wins.$165,000 - $165,000 a yearAt Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. In addition to the U.S. base salary range, we also provide variable compensation, equity, and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans. California residents can also choose from 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial.Location: This is a remote position that can be done from anywhere in the Eastern time zone in the US. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy _. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit_

• Lead Zip’s AI-powered product portfolio, owning the strategy and execution of AI systems embedded directly into our consumer and merchant experiences., • Deep understanding of:, • LLMs, prompt engineering, and evaluation frameworks, • Agent architectures (planning, tool use, orchestration), • Tradeoffs between model performance, latency, and cost, • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office Start your adventure with Zip Zip is looking for a Group Product Manager, AI (Products) to lead and scale our AI-powered product portfolio. In this role, you’ll own the strategy and execution of intelligent systems embedded directly into our consumer and merchant experiences. You’ll operate at the intersection of cutting-edge AI and real-world fintech applications—driving innovation while ensuring scalability, reliability, and measurable business impact. You will join a team responsible for defining and driving the strategy for our next generation of AI products. A core part of this role involves close collaboration with the Agentic AI team to guide the design of agent architectures, including planning, tool use, and orchestration. A critical focus will be on defining the product roadmap and prioritizing features to ensure our AI products are powerful and production-ready by strategically managing the tradeoffs among model performance, latency, and cost. Interesting problems you’ll get to solve • Own the end-to-end product strategy for Zip’s Agentic AI products, including end-to-end ownership of customer-facing AI product outcomes., • Identify and prioritize opportunities to build smart AI-powered products that deliver better decisioning, personalization, and outcomes across consumer and merchant experiences., • Drive AI best practices and principles across the entire Product Management organization., • Operate at both the system-level architecture and the product detail, • Collaborate with Engineering, Risk, Design, Legal, and Marketing teams, • Align stakeholders on roadmap priorities and trade-offs, • Present strategy and results to executive leadership, • Own the success of AI products through clear metrics; driving measurable ROI, adoption, and sustained product growth., • Balance innovation with regulatory, compliance, and risk considerations typical in fintech What you’ll bring to the team • 10–12+ years in product management, with significant time in enterprise systems, AI, or infrastructure, including 3–5+ years in leadership roles, • Experience owning complex, high-stakes systems (e.g., payments, risk, marketing, AI platforms), • You’ve led teams and shipped products that operate at scale, • Strong background in platform products, APIs, or developer ecosystems, • Deep understanding of:, • LLMs, prompt engineering, and evaluation frameworks, • Agent architectures (planning, tool use, orchestration), • Tradeoffs between model performance, latency, and cost, • Ability to translate complex technical systems into customer value, • You can engage credibly with engineers and researchers on system design, • Track record of owning multi-product portfolios and driving measurable outcome, • Clear alignment with _ What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $181,000 - $220,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. *Please note that visa sponsorship is not available for this position. #LI-Remote If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future. We are Zip, and we are just getting started. _ _ Zip participates in the federal government’s E-Verify program

GoGlobal is Looking for an experienced and proactive HR Specialist to support our growing team in the United States. This role is ideal for someone who is both people-focused and detail-oriented, with a strong foundation in US HR practices, employment law, and employee experience. You will work closely with internal teams across HR, payroll, legal, and operations, contributing to a seamless and compliant employee journey from onboarding to offboarding. You'll be the go-to HR partner for US based employees and act as a backup for other countries as needed, offering high-touch support while maintaining structure, compliance, and efficiency. Role & Responsibilities • Serve as the primary point of contact for all HR-related inquiries from US employees, delivering prompt, friendly, and solution-oriented support., • Own and manage the onboarding process for all new hires in the US, liaising with internal departments and ensuring full documentation., • Manage the offboarding process (terminations, resignations, mutual separations), including document handover, system updates, and compliance checks., • Maintain and update internal systems, trackers, and controls to reflect any changes in employee data or status., • Handle employee benefits and pension administration, including enrollments, changes, renewals, and communication with third-party vendors., • Collaborate with the payroll team to ensure timely input of employee data for payroll runs (onboarding, offboarding, salary/position updates, time off)., • Work with the Sales and Portfolio Managers to coordinate timely onboarding for new hires., • Partner with the regional HR department to ensure all onboarding materials and documentation are current and compliant., • Process and manage employee vacation, leaves and other statutory or company-specific leaves, ensuring compliance and proper tracking., • Support and coordinate the expense reimbursement process when needed., • Process timeclock hours and timesheets where applicable and ensure accuracy for payroll input., • Establish and foster trusting, long-term relationships with employees throughout their assignment lifecycle., • Stay current with updates to US, State and Federal legislation, tax obligations, and compliance regulations; assist in maintaining documentation and executing compliance reviews, • Draft and manage HR-related documents such as employment contract addendums, work certification letters, and other legally required documentation., • Collaborate with internal departments-including Payroll, Legal, and Portfolio Management -to ensure accurate, compliant, and consistent HR practices., • Adapt HR support to the needs of different business units while ensuring alignment with corporate objectives and HR standards., • Effectively prioritize and manage multiple projects and deadlines in a high-paced, evolving environment., • Minimum of 3-5 years of hands-on HR experience in the US (multiple states required)., • Solid knowledge of US employment practices, state requirements, HR operations, and employee relations., • Experience working with state variations in labor legislation is strongly preferred., • Proficiency in Microsoft Office Suite, especially Excel, Word, Teams, and SharePoint., • Familiarity with HRIS and payroll tools (e.g., Paychek, Cigna, etc.) for data management, reporting, and benefits administration., • Comfortable with technology-driven processes, including digital workflows, Al tools, and business applications., • Proven ability to manage employee benefits, including enrollment processes, annual renewals, and vendor invoice analysis., • Experience with Canadian HR policies or systems is a plus., • Fluency in English is required; Spanish is a strong asset., • Strong attention to detail and excellent organizational skills., • Excellent interpersonal skills with the ability to build trust and rapport across teams., • Clear and confident verbal and written communication skills, capable of conveying complex information simply., • Empathetic with a solutions-oriented approach to problem-solving., • Positive attitude with the ability to adapt in a fast-paced, dynamic environment., • Proven ability to remain flexible, handle ambiguity, and confidently make decisions using sound judgment., • High level of integrity, professionalism, and discretion when dealing with sensitive information., • Self-driven and comfortable working independently while contributing to cross-functional teams. ABOUT US GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy. Business & Corporate Services provided: • Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation, • HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting, • Finance Solutions: Accounting & Tax For more information, please visit _ OVERVIEW We Measure Success by Results, Not Hours Worked No timesheets. At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time. As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames. Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right. We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success. We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like: • A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact, • Collaborating with a diverse, global and supportive team, • Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth WHY WE ARE DIFFERENT We Make Growing Your Career Possible • We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly, • We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout, • We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way, • We're global. We offer career opportunities across the world-whether it's new job roles or international locations, • English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world, • We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success, • We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership, • We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions, • We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world. Ready to take the next step in your career with us? Apply now! **Kindly review the provided privacy notice (_) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers, • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity, • Facilitate business process reviews to identify customer requirements and processes, • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI, • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services, • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards, • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities, • Drive best practice contact center design into each and every aspect of solution delivery, • Effectively manage all aspects of project and customer communications, • Deliver customer end user training and documentation, • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management, • Lead vision and strategy discussions with contact center and customer service leadership and management, • Customer-facing contact center experience, • Experience building integrations across WFM, CRM, and contact center solutions, • Experience with communications protocols and APIs such as WebRTC and SIP, • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js), • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers, • API integration experience, • Strong troubleshooting and debugging skills, • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing, • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy, • Contact Center architecture knowledge, • Experience in technology/software sales, pre-sales, or consulting, • Advanced knowledge of AWS services and cloud architecture, • Salesforce knowledge and familiarity with Salesforce Service Cloud, • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.), • Experience with WorkForce Management solutions, • Experience working with outbound dialers and campaign management, • Knowledge of software development methodologies such as Agile and Scrum, • AWS Cloud Practitioner Certification, • AWS Developer Associate Certification or Professional, • AWS Solution Architect Certification or Professional, • Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 05/08/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the _ Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

At Swyfft, we're reshaping the way home insurance, flood insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft! *This position is a 100% remote U.S. based opportunity. You will be responsible for covering the states of North Carolina and South Carolina. Some travel for day-to-day work, conferences, trade shows, team meetings, and training will be required. About the Position: We have a great opportunity on our Sales team for a Territory Sales Manager. This is an exciting, fast-paced position that requires the ability to grow existing agent partnerships and cultivate new ones through cold calling, industry events, and conventions. Key Responsibilities: (What you'll be asked to do) • Act as a trusted advisor to our agents, by understanding their business needs to determine new opportunities for growth and how Swyfft can support them., • Manage and grow the agent base in your assigned states or areas., • Partner with assigned agents through in-person visits, virtual meetings, or inbound and outbound calls to discuss production expectations and strategy., • Act as a resource for our agents by answering inquiries or questions about Swyfft products and services., • Assist with the facilitation of agent training and education webinars., • Strategize with agents to find creative ways they can maximize their potential and increase our customer base., • Promote the Swyfft brand and cultivate relationships at conferences, events, and trade shows., • Staying updated on industry trends, competitor activity, and market conditions to inform sales strategies., • Track all agent activity, including contacts, communications, revenue potential, and updates in our HubSpot CRM system. The Successful Candidate: (What we're looking for) • You’re an experienced relationship builder who can overcome any objection that comes your way., • Both internal (your peers) and external clients commend your excellent communication and follow up skills., • You're self-motivated, show initiative, and understand what it means to get the job done., • Excellent organizational skills, attention to detail, and ability to multitask., • Ability to work independently or in a team-oriented environment. Some Requirements: • 7+ years of account management or sales experience (in an MGA, carrier, or agency environment preferred)., • You have existing agency relationships in your assigned territories. Education: • Bachelor’s degree or equivalent experience is preferred., • High School Diploma or its equivalent (GED) is required. Computer Skills: • Must be proficient with MS Office and other internal insurance related programs, systems or applications. You must be good with technology and able to pick up on internal systems and programs quickly., • Ability to communicate effectively using programs such as HubSpot CRM, Slack & MS Teams. You are comfortable sharing screens and video chatting. Other: • Reliable high-speed internet connectivity required., • Designated quiet work from home space. We Have a Great Benefits Package! • Medical, Dental, and Vision, • Short- and Long-Term Disability (Company Paid), • Voluntary Long-Term Disability, • Employee Life & AD&D (Company Paid), • Voluntary Employee, Spouse, and Child Life & AD&D, • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA), • 401K with a generous matching contribution and no vesting schedule, • 20 days of PTO annually (prorated based on hire date), • Company Paid Holidays and 2 “Choose Your Own Holidays” It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. If you require accommodations during the application or interview, please contact Human Resources at _, and we will make every effort to accommodate your needs. Please Note: Swyfft Holdings, LLC is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft Holdings, LLC employees. Swyfft Holdings, LLC will not be responsible for any fees related to unsolicited resumes.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Senior Software Engineer to our team! Client: CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO). Duties and Responsibilities: • Cross-Platform Integration: Design and implement robust APIs and middleware that connect AI agents to a mixed-tech stack (Node.js, .NET, Python, etc.), ensuring seamless data flow and interoperability., • Technical Mentorship: Guide teams on best practices for integrating non-deterministic AI components into strictly typed mission-critical enterprise applications., • Hybrid Workflow Engineering: Develop the orchestration logic that determines when a task is handled by a traditional rule-based system versus an autonomous AI agent, • Deterministic Guardrail Design: Build "Validation Services" that sit between AI outputs and core systems to enforce rigid business rules,, • Data-Intensive Development: Use Python and PySpark to build robust data pipelines that feed high-context information into AI models while maintaining traditional SQL-based transactional integrity., • System Integration: Proven experience building and consuming RESTful APIs and managing service-to-service communication in a cloud environment (Azure preferred)., • Modern DevOps: Deep knowledge of Git, Azure DevOps, and containerization (Docker/Kubernetes)., • CI/CD for Systems: Establish deployment pipelines that include specialized testing for AI and interconnected components, such as prompt versioning, regression testing for model updates, and assisting with chaos-testing of logic flows., • Agile Delivery: Lead and participate in Agile development ceremonies, manage work through DevOps tools, and maintain source control using Git-based workflows. Skills & Work Experience: • Professional Experience: At least seven (7–10+) years of experience in software development or application engineering roles, including technical leadership responsibilities., • Strong proficiency in SQL for complex data queries, database development, and data-driven application design., • Strong proficiency in Python, with experience using PySpark for large-scale data processing., • Experience designing and developing applications in cloud environments, preferably Microsoft Azure., • Working knowledge of relational and non-relational databases., • Experience developing RESTful APIs and integrating web services., • Experience with source control systems such as Git and CI/CD pipelines., • Strong understanding of SDLC methodologies including Agile and Waterfall., • Proven ability to design scalable, high-performance software systems., • Excellent problem-solving, debugging, and analytical skills., • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Preferred: • Experience with Azure DevOps, Azure Functions, or other Azure application services., • Experience with event-driven or messaging architectures., • Experience supporting federal IT systems or large enterprise modernization programs., • Experience mentoring or leading development teams. Education: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree. Clearance: Must be a U.S. citizen and be able to obtain a Public Trust clearance. If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match • 11 Federal Holidays

We are seeking a detail-oriented and resourceful Marketing Coordinator to support day-to-day marketing activities across multiple brands in the Missouri cannabis industry. This role works closely with other teams to execute campaigns, coordinate events, and maintain brand consistency across all channels. The ideal candidate is highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment. This position offers the opportunity to learn and grow within a dynamic and regulated market while contributing directly to the success of company marketing initiatives. Day-to-Day Responsibilities Campaign & Content Support • Assist in creating, scheduling, and publishing content for social media, email newsletters, and the company website., • Design and adapt digital assets for campaigns under the Marketing Manager’s direction., • Coordinate with internal teams and vendors to gather content, imagery, and approvals., • Maintain and update marketing calendars and timelines., • Proofread and ensure all marketing materials align with brand guidelines and compliance requirements. Event & Activation Assistance • Support planning and execution of retail appreciation days, trade shows, and brand activations., • Assist team with event logistics such as materials preparation, shipment coordination, and on-site setup/teardown., • Track and restock promotional inventory (“swag,” signage, printed materials). Administrative & Project Management Support • Maintain organized files for marketing assets, photography, and campaign documents., • Track invoices, vendor contracts, and budget expenses for approval by the Marketing Manager., • Compile performance metrics from digital platforms and provide reports to the Marketing Manager. Creative & Design Support • Develop graphics for social media, email campaigns, packaging updates, and in-store promotions., • Prepare and format print-ready files for vendors, signage, and promotional items., • Assist with light photo/video editing for content and brand storytelling., • Maintain organized digital libraries of creative assets, templates, and brand kits. Compliance & Industry Awareness • Ensure all marketing activities and materials comply with cannabis marketing regulations., • Stay updated on competitor marketing and relevant industry trends. Environment and Physical Requirements • Sitting, • Required for computer-based tasks, scheduling, and communications., • Standing and Walking, • Required for event support, deliveries, and brand activations., • Lifting and Carrying, • Up to 30 lbs. of event or promotional materials., • Visual Acuity, • Reviewing marketing content, images, and layouts for accuracy. Working Conditions • Environment Type, • Primarily remote with some in-person event and retail support., • Travel, • Occasional regional travel for events, activations, and meetings., • Hours, • Flexibility for evenings or weekends to support events., • External Conditions, • Indoor and outdoor environments; exposure to cannabis-related allergens. Qualifications • 21 years of age or older., • Ability to pass a criminal background check and obtain a Missouri Agent Card., • Associate degree in marketing, communications, or related field; bachelor’s preferred., • 1–3 years of marketing experience, preferably in cannabis, CPG, retail, or a regulated industry., • Strong organizational skills and attention to detail., • Highly desired: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere) or similar for asset creation., • Strong eye for design, layout, and brand consistency., • Experience managing social media platforms and digital content tools., • Strong organizational skills and attention to detail., • Excellent verbal and written communication skills., • Ability to multitask and work under deadlines.Benefits, • As an employee of Honey Green, you will have access to a range of benefits. These benefits include health, dental, vision insurance, paid time off, FSA and more. Specific details of the benefits package will be provided upon hire. Specific duties and requirements may vary. This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role. Honey Green is an equal opportunity employer committed to fostering an inclusive, respectful, and safety-focused workplace. We evaluate all candidates based on skills, qualifications, and merit, without discrimination based on any characteristic protected under applicable federal, state, or local law. As part of the cannabis industry, we prioritize workplace safety, compliance, and professional development to support our team’s success and uphold the highest industry standards.

About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: We are seeking a Staff Data Scientist to own the analytical strategy across Foodsmart's Member growth engine. This role spans two tightly coupled domains: marketing analytics and product analytics. On the marketing side, you will own the end-to-end acquisition funnel — from marketable lives through initial visit completion — across both our outbound (call center) and inbound (scheduling referral) channels. On the product side, you will own the member-facing funnel: onboarding flow, sign-up conversion, and the in-app experience through a member's completed first appointment. These two domains are intentionally paired because growth and product are deeply interdependent — the effectiveness of our acquisition investment is shaped by what happens the moment a member enters our product experience, and optimizing the full funnel requires owning both sides of that handoff. This is a high-impact, dom ain-owning role reporting to the VP of Analytics & Data Science. You will own the executive narrative on marketing and product funnel performance, lead our experimentation and causal inference program across both domains, and build the attribution, lifecycle, and product analytics models that shape how Foodsmart invests in acquisition and member engagement. You will also be a core contributor to building out Foodsmart's event tracking infrastructure and product analytics foundation — including our Statsig implementation — establishing the measurement architecture that makes rigorous product experimentation possible. This is a full-stack data science role. We are not looking for a pure statistician or a pure analytics engineer — we need someone who operates across the entire analytical stack: from dbt source models and semantic layer design, to BI dashboards and self-service tooling, to predictive modeling, causal inference, and optimization work. At Foodsmart, durable insight requires owning the data foundation it sits on, and impactful models require the communication infrastructure to drive decisions. We expect this person to be strong across all of it. We are a small, flat, fast-moving team that leans hard into AI-native tooling. We use Hex and its AI Agent for analysis, Omni with deep context engineering to power stakeholder self-service through its AI Agent, and we are actively expanding our use of Claude and Claude Code across our workflows. We want someone who treats these tools as force multipliers for their own output and who actively engineers context into our data models so that stakeholders can self-serve — not someone who sees analytics as a hand-cranked request queue. • Own the analytical strategy for the end-to-end marketing funnel, from marketable lives to lead generation to omni-channel engagement strategy to visit completion and re-engagement. This includes our call center function (outbound rep allocation, inbound referral scheduling, ZCC data) and member lifecycle (Customer.io journey performance, reactivation, and initial visit completion optimization)., • Own the product analytics domain: onboarding funnel, sign-up conversion, in-app engagement, and the member experience through completed first appointment. Partner with the top-of-funnel product team as their embedded analytical lead, attending product cadences and co-owning the product analytics roadmap., • Serve as the executive-facing owner of the marketing and product performance narrative: explaining why marketable lives, funnel conversion, and initial visit completion moved, what levers drove the result, and what to double down on., • Design and lead Foodsmart's experimentation program across both marketing and product, including test design, causal inference methods, readout discipline, and the intake process for stakeholder-driven test ideas. Own the StatSig implementation and serve as the internal expert on experiment instrumentation, StatSig configuration, and results interpretation., • Own and evolve our attribution framework, including scheduling episode attribution, multi-touch attribution, and media mix modeling as Foodsmart's channel portfolio grows., • Partner with Growth Marketing leadership as the embedded analytical lead: attending marketing cadences, co-owning the analytics roadmap, and driving insight into action., • Own and evolve the dbt data models for the marketing and product domains — from raw source modeling through mart-layer metrics — ensuring data quality, test coverage, documentation, and a semantic layer that makes self-service trustworthy. This is a core craft expectation of this role, not a secondary responsibility., • Engineer context into our semantic layer and BI environment (Omni) so that stakeholders and AI agents can reliably self-serve answers across the marketing and product funnel. You treat context engineering — writing descriptions, defining metrics, curating what's exposed — as a first-class part of your job., • Drive the narrative, not just the numbers — translate findings into clear, actionable recommendations for executive and marketing leadership audiences., • Raise the bar for the analytics team on the craft areas central to this role — experimentation design, dbt modeling patterns, and context engineering. You don't manage anyone, but you operate as a technical leader: establishing best practices, reviewing work, and making the team around you better., • An operator who thrives in flat, fast-moving teams. You need minimal guidance to drive outcomes and default to taking ownership rather than waiting for direction., • A domain-owning IC who is comfortable being the single point of accountability for a critical business area and the executive-facing voice on its performance., • A rigorous experimentalist who treats causal inference as a core craft, not a buzzword — with a point of view on what makes a test trustworthy and how to teach causal thinking to business partners., • A strategic partner who can translate a high-level business problem into a concrete analytical roadmap and influence senior leaders across marketing, product, clinical, and finance., • A full-stack analytics practitioner — strong across analytics engineering (dbt, semantic layer), business intelligence and dashboarding, and data science (predictive modeling, causal inference, optimization) — who doesn't silo into pure stats/Python work and understands that durable insight requires owning the data foundation, not just the models on top of it., • Deeply fluent with AI-native tooling — you see tools like Claude, Claude Code, and in-BI AI agents as a core part of how you get leverage, and you have a point of view on how to engineer the context and semantic layer that makes AI-driven self-service trustworthy., • Bachelor's degree, ideally in a quantitative or technical field (e.g., Economics, Statistics, Computer Science, Operations Research, Applied Mathematics); Master's degree is a plus., • 8+ years of experience in data science, analytics, or experimentation, with a proven track record of driving measurable impact on growth, acquisition, or lifecycle outcomes., • Deep, hands-on expertise in experimentation and causal inference. You have designed and interpreted rigorous tests (A/B, quasi-experimental, geo-lift) and can defend methodology choices under scrutiny., • Strong background in attribution modeling (scheduling episode, multi-touch attribution, media mix modeling) and a clear point of view on the tradeoffs between approaches., • Experience owning lifecycle analytics, ideally including hands-on work with Customer.io, Braze, Iterable, or a similar platform., • Hands-on experience with product analytics instrumentation — event tracking, funnel analysis, and experimentation platforms (Statsig, Amplitude, Mixpanel, or equivalent) — and a point of view on what good product measurement infrastructure looks like., • Experience with call center or contact center analytics is a plus. We leverage Zoom Contact Center (ZCC) for our outbound and inbound scheduling teams., • Expert-level proficiency in SQL and strong proficiency in Python (pandas, scikit-learn, statsmodels, etc.)., • Deep, production-level experience with dbt — including source and mart-layer modeling, testing, documentation, and semantic layer design. You have owned a dbt project end-to-end, not just contributed to one., • Experience with context engineering for BI and AI self-service: writing semantic layer definitions, metric descriptions, and data model documentation that enables reliable AI-assisted querying (Omni, Looker, or equivalent)., • Proven fluency with AI-native developer and analyst tooling — Claude, Claude Code, Cursor, Hex AI Agent, Omni AI, or equivalent — used in production analytical workflows., • Experience working in marketplace business models and/or adjacent to healthcare, Medicaid, or a similarly regulated domain is a plus but not required., • Excellent communication skills. You can distill complex models, test results, and funnel diagnostics into clear, actionable recommendations for executive and marketing-leadership audiences. $170,000 - $200,000 a year Role: Staff Data Scientist, Growth Analytics Location: Remote, USA Base Salary Range: $170,000 - $200,000 base + bonus Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. About our benefits and perks: ✅ Remote-First Company ✅ Unlimited PTO ✅ Flexible & remote location ✅ Healthcare Coverage (Medical, Dental, Vision) ✅ 401k & bonus ✅ Registered Dietitian Sessions Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Own the architecture and evolution of Zip’s real-time money movement and payments platform, powering millions of transactions., • Lead cross-team technical direction across distributed systems while embedding AI into engineering workflows and product capabilities., • Remote-first role for US-based engineers, with optional collaboration from our NYC office. Start your adventure with Zip At Zip, engineers own systems that move real money. Join Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, test-driven development environment. If you value good domain-driven design and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cloud-native software applications that serve millions of customers and process billions of dollars in payments. We are seeking a highly experienced and technically strong Staff Engineer to lead complex, cross-domain initiatives across our platform. In this role, you will set technical direction, drive execution on ambiguous, high-impact problems, and shape the architecture of systems that are critical to our business. This is a hands-on leadership role where you will partner with engineering and product leaders, influence strategic decisions, and mentor senior engineers while raising the bar for scalability, reliability, and engineering excellence across the organization. You will also play a key role in defining and scaling how AI is used across engineering, driving measurable improvements in developer productivity, system quality, and delivery speed. Interesting problems you’ll get to solve • Design systems that ensure safe, reliable money movement at scale across distributed services., • Define and evolve platform patterns for event-driven architectures and cross-team system design., • Lead ambiguous, high-impact initiatives from concept to production across multiple teams., • Balance speed and long-term platform health in critical financial systems., • Define and standardize AI-assisted engineering patterns (e.g., code generation, testing, debugging, incident analysis) that can be adopted across teams., • Raise the bar for system reliability, performance, and developer experience across the organization., • Build systems that ensure financial correctness under failure conditions, including retries, duplication, and reconciliation scenarios., • Drive adoption of AI across teams by coaching engineers, establishing best practices, and ensuring responsible and effective usage., • Identify and deliver AI-driven efficiencies, reducing development cycle time, improving code quality, and accelerating incident resolution., • Partner with platform and tooling teams to integrate AI capabilities into the developer ecosystem (CI/CD, observability, IDEs, internal tools). What you’ll bring to the team • 12+ years of experience building and operating distributed backend systems in modern engineering environments., • Strong experience in payments, fintech, or other correctness-critical systems such as settlement, reconciliation, or transaction processing., • Proven track record of leveraging AI to improve engineering outcomes, including personal productivity and enabling team-wide adoption at scale., • Experience leading complex, cross-team initiatives and driving technical direction across multiple systems., • Deep expertise in system design, including event-driven architectures, microservices, and high-availability systems., • Hands-on engineering mindset. You stay close to implementation and can dive into code, services, and infrastructure when needed., • Strong decision-making ability. You can evaluate tradeoffs and make clear technical calls in ambiguous situations., • Experience mentoring senior engineers and raising engineering standards across teams., • Experience working with cloud platforms such as Azure or AWS, and backend technologies like C#/.NET or similar., • Experience evaluating and selecting AI tools, models, and workflows with an understanding of tradeoffs (cost, latency, accuracy, safety)., • Ability to define metrics and measure the impact of AI adoption (e.g., developer velocity, code quality, cycle time, incident reduction)., • Clear alignment with _, • Experience building and scaling systems in fintech or other highly regulated environments, such as payments, lending, banking, settlement, reconciliation, fraud, risk, or transaction processing., • Experience working in AI-forward, high-scale engineering environments where teams are building at the edge of modern cloud, distributed systems, developer productivity, or applied AI., • Hands-on experience building production-grade AI capabilities beyond prompt engineering, such as AI agents, agent orchestration frameworks, retrieval-augmented generation, model evaluation pipelines, workflow automation, or AI-powered internal platforms., • Experience architecting agentic AI systems that safely interact with internal tools, APIs, business workflows, and human-in-the-loop approval processes., • Experience defining responsible AI governance patterns, including data access controls, model/tool selection standards, evaluation frameworks, observability, cost management, auditability, and risk controls., • Experience partnering with business, product, risk, compliance, security, legal, or operations leaders to translate ambiguous strategic problems into scalable technical solutions., • Experience building AI-enabled engineering platforms that improve developer velocity, code quality, testing, debugging, incident response, observability, or release confidence., • Familiarity with modern AI/ML infrastructure, including model serving, fine-tuning, embeddings, vector search, distributed training, inference optimization, model evaluation, or experimentation platforms., • Experience with cloud-based AI/ML services and frameworks such as AWS Bedrock, SageMaker, Azure AI, OpenAI, Anthropic, Databricks, LangChain, LlamaIndex, or similar technologies., • Demonstrated ability to operate as a hands-on technical leader who can set strategy across teams, prototype emerging technologies, and raise the bar for engineering excellence. What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $185,000-$210,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products. Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do. I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our _ and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program _ _ We are a proud 2025 Circle Back initiative employer and will respond to every applicant.

BlueHub Loan Fund (BHLF), an affiliate of BlueHub Capital (BlueHub), seeks a Construction Loan & Closing Specialist (CLCS) to support our community development lending program to a diverse set of borrowers. These include real estate developers, charter school and community health center operators, and non-profit and social enterprises serving low-income families and communities. BHLF currently has a loan portfolio of approximately 165 borrowers with aggregate outstanding balances of over $220 million. This person will join the Portfolio Management team, which plays an integral role in loan closings, loan administration, loan disbursements and loan operations and report to the Director of Construction Loan Management. The CLCS will manage and maintain procedures and internal controls related to a complex set of commercial transactions in accordance with BHLF’s Loan Policies and Procedures. This newly created position requires a highly motivated person with a commitment to community development finance and, ideally, a background in construction management and monitoring, loan closing, or portfolio management. This person will be responsible for closing and funding loans in coordination with Loan Officers, the Portfolio Management Team, the Finance Department, outside consultants and legal counsel. They will also be responsible for reviewing construction requisitions, closing, disbursing and monitoring construction loans. This person will support portfolio reporting responsibilities on a monthly and quarterly basis. The candidate must be a self-starter, have the demonstrated ability to work independently and effectively on several tasks in a fast-paced environment, and have strong quantitative skills as well as strong written and verbal communication skills. The candidate must be able to work collaboratively across departments within BlueHub and externally with borrowers and consultants. Work Arrangements: This position is Boston-based. BlueHub staff are working a hybrid schedule of three days of work in the office (Tu-Th) and two days of remote work (M & F). Background: BlueHub Capital is a mission-driven, nonprofit community development financing organization focused on building healthy communities where low-income people live and work. We use innovative financial tools and deploy capital to support projects that make communities more vibrant places to live. BlueHub has four distinct programs: BlueHub Loan Fund (community development financing), BlueHub SUN (foreclosure relief), BlueHub Energy (clean energy access) and One Percent for America (citizenship financing). Since our founding in 1985, BlueHub has invested over $3.1 billion (and leveraged over $16.1 billion) to finance: • Affordable housing, school facilities, child and youth development programs, community-based health centers, grocery stores, and community gathering places, • Reducing financial barriers to US citizenship, • Clean energy enhancements that expand access to solar and other renewable sources for people with low incomes, • Mortgage lending for families facing foreclosure Increasing economic opportunity is at the heart of why BlueHub exists and why we do the work we do. Our investments focus on communities that have been systematically denied access to capital. Our offices are located in the Roxbury neighborhood of Boston, MA. To learn more about BlueHub Capital, please visit, www.bluehubcapital.org. Essential Duties and Responsibilities: Construction Loan Management (50%) • Build and maintain construction cash flow spreadsheet for each construction loan, tracking closing budget, change orders and disbursements throughout the construction loan., • Manage capitalization of construction loan interest., • Identify construction loan problems and recommend solutions to the lending and portfolio management team., • Maintain and ensure electronic and database files are kept organized, maintaining an audit trail of all disbursements., • Review and approve construction requisitions., • Coordinate lender inspector site visits and review site observation reports., • Coordinate funding with loan officers and the finance team., • Manage ongoing construction disbursements: request and review title insurance updates, track and ensure receipt of lien waivers, monitor hard and soft cost budget items, contingencies and invoices., • Manage funding of requisitions internally and with other project lenders. Loan Closing (30%) • Work closely with loan officers to prepare, collect and process due diligence items and documentation related to loan closings. Identify and help resolve potential barriers to closing., • In conjunction with loan officer and outside legal counsel, oversee preparation and manage completion of loan closing checklists to ensure that all loan closing conditions have been met and approved by authorized parties., • Maintain working knowledge of BHLF’s Loan Policies and Procedures to ensure compliance with internal approval and closing requirements, including Know Your Customer and Office of Foreign Assets Control policies. Recommend updates to policies as needed., • Set up new loans in BHLF’s loan administration systems, including Salesforce and TEA., • Support the closing and funding process in conjunction with other transaction parties and internally with loan officers, the Finance team and our legal counsel., • Manage loan closing and closing disbursement funding process for construction loans., • Assemble and construct closing requisitions. Review and approve closing requisitions when BHLF is participant lender., • Review and approve settlement statement for closing in coordination with the title agent., • Participate in pre-construction calls with BHLF Borrowers, peer funders and development consultants., • Support the opening of controlled bank accounts required by certain loan transactions., • Coordinate with BlueHub’s Communications Team, borrowers and other transaction parties to ensure BHLF is acknowledged in press materials and on construction site signage for the projects we support, and that we are invited to participate in ground breakings, ribbon cuttings and similar in-person and virtual events. Portfolio Reporting (20%) • Manage development of monthly, quarterly, and annual reports for internal and external stakeholders., • Upload data from our accounting software (TEA) into Salesforce (SF) on a monthly and quarterly basis., • Generate and format TEA and SF reports on a monthly and quarterly basis., • Reconcile SF reports to TEA to ensure material loan terms match across platforms., • Manage TEA and SF ad hoc reporting for BHLF. Other duties as assigned. Essential Job Requirements: • 4-5 years of loan closing, construction loan management or related experience in community development, real estate transactions or commercial lending., • Proficiency with MS Office Suite is required., • Experience with databases and CRM platforms; experience with Salesforce and/or TEA preferred., • Excellent quantitative, written and verbal communication, and organizational skills. Must demonstrate a high level of attention to detail and commitment to accuracy., • Excellent judgment and prudent decision-making abilities., • Able to build relationships internally and work in a cooperative and diverse team environment., • Able to build relationships externally and elicit confidence through a commitment to accuracy, timeliness and professionalism. Additional Desired Qualifications: • Experience with or understanding of the New Markets Tax Credit (NMTC) program, Low-Income Housing Tax Credit (LIHTC) and Historic Tax Credit (HTC) programs, and/or charter school facility operations or financing., • Experience with community development real estate developers and nonprofit community-based organizations., • Candidates who reflect the diversity of the communities we serve or have a keen interest in advancing economic development for those communities are strongly encouraged to apply for this position. Salary and Benefits: Salary is competitive and commensurate with experience within the guidelines of BlueHub Capital’s salary scale. As a “life cycle employer,” BlueHub invests in the benefits, training, growth opportunities and infrastructure that let you envision a career here. Benefits for full-time employees include: • Generous insurance benefits: Health, dental, vision, life and disability insurance, including additional reimbursement for out-of-pocket healthcare expenses, • Retirement benefits: Competitive 401(k) matching, • Unique BlueHub benefits and stipends that support employee wellness, sustainable practices and charitable gift matching, • Excellent package of vacation time and paid leave, as well as generous roll-over policies Application: Please submit a resume and cover letter online via our application portal. You may direct your cover letter to Shannon Weiss, Talent Acquisition Specialist. No calls please. Due to the high volume of applications, BlueHub Capital cannot return phone calls about the position and, regrettably, cannot notify applicants of the status of applications unless an interview is requested. BlueHub Capital is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, age, national origin, ancestry, active military or veteran status, physical or mental disability, medical condition, pregnancy (which includes pregnancy, childbirth, medical conditions related to pregnancy and childbirth, and breastfeeding and expressing breast milk), genetic information, or other protected status in accordance with applicable federal, state and local laws. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual’s qualifications for a specific job opening.

Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor. As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs. We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers. These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes. • _, • _, • _ As a Senior PM on Pod-Agents, you will drive the product vision and roadmap for our AI agent platform: the system that helps frontline care managers do their best work, reducing administrative burden, surfacing the right information at the right time, and creating more space for human connection with the patients who need it most. This is a high-autonomy IC role that sits at the intersection of clinical reality and technical possibility. You'll work directly with engineering, clinical operations, and our Chief Medical Officer to define what we build, why it matters, and how we know it's working. You'll be the connective tissue between care teams who understand the problem and engineers who can solve it. • Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You'll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas., • Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop., • Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the field., • Write clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documents., • Navigate ambiguity with structure. This is greenfield product work in a regulated domain – you’ll make good calls with incomplete information, and know when to slow down and learn more before moving forward., • Own the cross-functional alignment across Pod-Agents, ECM, and Access, driving the shared understanding of what we're building, why it matters,and how it connects to Pair Team's broader care delivery model and partner programs., • Keep stakeholders informed and united at every stage — writing crisp updates, running efficient reviews, and managing across clearly so leadership always has the context they need and the team stays focused on building., • Domain-Fluent Clinical Builder. You've built products that touch real care workflows, for care managers, clinicians, health plans, or patients, and you take clinical context seriously. You know how to learn a domain fast, you ask the right questions, and you don't ship things that would make a care manager's day harder., • Strong Senior-Level IC. You operate with independence and conviction expected at this level. You can walk into an ambiguous problem space, develop a clear POV, and drive execution. You contribute to roadmap strategy and own your projects end-to-end., • AI Product Pragmatist. You've shipped AI or ML-powered features and you understand what makes them hard: evaluation, uncertainty, hallucination risk, and the gap between what works in a demo and what works in production. You have strong opinions about where AI earns its place in a clinical workflow., • Clear Thinker, Strong Writer. You write specs that people actually read. You can distill complex tradeoffs into clear recommendations for engineering, clinical leadership, and executives. You treat the written word as a core product tool., • Regulatory-Aware. You've navigated compliance constraints, including HIPAA, CMS requirements, and value-based care structures, as a real part of product design. Not a checkbox, but a design input., • 4+ years of product management experience, with at least 2+ years in healthcare, care delivery, or a similarly regulated and complex domain., • A track record of owning a product area end-to-end - driving roadmap execution and influencing outcomes across Engineering and Clinical stakeholders., • Experience building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients., • Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration., • Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences., • Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts. Bonus Points for the following: • Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs., • Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients., • Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools., • Experience at a value-based care company, care management organization, or digital health startup., • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection., • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness., • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo., • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent., • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others., • Competitive salary: $195,000 - $220,000, • Equity compensation package, • Flexible vacation policy – take the time you need to recharge, • Comprehensive health, vision & dental insurance, • $50 employer contribution to active HSA accounts, • 401k through Guideline, • Life insurance and AD&D, • Work entirely from the comfort of your own home, • Monthly $100 work from home expense stipend, • We provide the equipment needed for the role, • Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @ emails. If you’re ever concerned about spam or fraudulent activity, please reach out to . Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job Type Full-time Description About us Zeffert & Associates is a nationwide leader of affordable housing compliance. Since 1994, property managers, owners, syndicators, housing authorities, and state agencies have partnered with Zeffert for accuracy and speed on utility allowances, tenant file reviews, building accessibility, and training. Headquartered in St. Louis, Zeffert's service excellence reaches every state and territory within the jurisdiction of the IRS, HUD, and USDA. Compliance Specialist Zeffert & Associates is a nationwide leader of consulting, compliance, and training for property owners and managers, syndicators, and housing authorities. • The Compliance Specialist responsibilities include, but are not limited to the following: Electronically review the applicant/resident files via a web-based system to ensure adherence to applicable federal and state program regulations for affordable housing programs. • Attention to detail, time management and decision making skills are important traits to be a successful compliance specialist., • Experience in LIHTC affordable housing industry required. Experience in HUD, RD, HOME and Bond preferred. This position comes with resources that allow excellent job performance and self-improvement. If you are looking for a position where you can make a difference then apply now! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Flexible schedule, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Professional development assistance, • Vision insurance Requirements Application Question(s): • Do you have experience with LIHTC?, • What is your level of experience with the Microsoft Office Suite? Beginner, Intermediate or Advanced?, • Which HUD Programs are you familiar with?, • Normal office hours may range from 7 a.m. until 7 p.m. (though typically are 8 am until 5 pm). Is there anything that affects your ability to be present in the office during this range?, • If you have had experience in affordable housing, which programs do you have experience in?, • If you responded that you do have experience in affordable housing above, in what roles have your served? List all that apply. Leasing agent Assistant Property Manager Property Manager Trainer Maintenance Other • What is your level of experience working in affordable housing? No experience? Up to 2 years? 2 to 5 Years? more than 5? • Do you have experience in HUD, Rural Development, HOME or Bond?, • The salary range is between 40 and 50k. Does this salary range meet your criteria? Ability to Relocate: • St. Louis, MO 63141: Relocate before starting work (Required) Work Location: Hybrid remote in St. Louis, MO 63141 Salary Description Hourly

About Davies Allen, PC Davies Allen, PC, is a firm with a clear mission: to empower entrepreneurs and businesses to achieve financial mastery, moving beyond mere compliance. We operate not just as accountants, but as proactive strategists, genuine partners in growth, and relentless problem-solvers. A foundational principle at Davies Allen is the prioritization of people. The firm is built upon authentic relationships, where strategies are developed with clients throughout the year to enable proactive decision-making, thereby shaping their financial future rather than reacting to past events. The Role Tired of Accountant roles that feel like glorified paper-pushing? Good. That sentiment is shared by Davies Allen, PC, and this is not that job. This is not merely a transactional position focused on compliance, but a pivotal advisory function that directly contributes to client financial well-being and the firm's growth. We are not seeking someone merely to "do tasks." We are looking for an individual who "gets stuff done" and actively makes things happen as a direct result of their actions. If constant hand-holding is a requirement, this role is not suitable. In this role, you will ensure clients' financial well-being and compliance, optimize their tax positions, and empower them to make proactive financial decisions. This position is not about simply checking boxes; it is about driving tangible impact. Location: In Office- Salt Lake City, Utah Schedule: Monday- Friday 8:00 AM - 5:00 PM MST. These hours will change during peak season. Key Responsibilities The responsibilities for this role are designed to ensure clients' financial well-being and compliance. Tax Preparation & Compliance • Return Preparation: Prepare and review federal and state individual, corporate, and partnership tax returns., • Accuracy & Timeliness: Ensure accurate and timely filing in compliance with federal, state, and local regulations., • Audit Support: Assist with audits and respond to tax authority inquiries., • Financial Analysis: Analyze financial documents, identify deductions and credits, and review complex financial data to identify compliance issues. Proactive Tax Planning & Advisory • Strategic Planning: Develop and implement tax planning strategies to minimize current and future tax liabilities for clients., • Research & Recommendations: Research complex tax issues and legislation to provide informed recommendations and prepare tax planning and projection projects., • Proactive Decision-Making: Strategize throughout the year to help clients make proactive financial decisions, shaping their financial future rather than reacting to past events. Client Relationship Management • Primary Contact: Serve as a primary point of contact for client inquiries, fostering open and clear communication., • Service Expansion: Proactively identify opportunities to provide additional services to clients, expanding the firm's involvement., • Relationship Building: Build and maintain strong, trusting, long-term client relationships, enhancing client satisfaction and retention, and driving referrals. Research & Continuous Learning • Industry Knowledge: Stay current with evolving tax laws, regulations, and industry best practices., • Professional Development: Participate in ongoing professional development opportunities, including webinars, workshops, and conferences., • Knowledge Sharing: Share knowledge and insights within the team, contributing to a culture of continuous improvement. Qualifications • Experience: 3-5 years of progressive tax preparation experience, including individual, corporate, and partnership returns., • Education: Bachelor's Degree in Accounting, Finance, or a related field., • Certifications: CPA designation preferred but not required. Enrolled Agent (EA) status is also considered a significant asset. Benefits • Comprehensive health insurance, • 401K with employer match, • Paid Time Off (PTO) and paid holidays, • Business Casual attire, • Flexible work options: in-office with work from home opportunities Why Join Davies Allen CPA’s? • Work Life Balance, • Supportive Environment: Mentorship and professional growth opportunities, • Inclusive Culture: Diverse and inclusive workplace where everyone feels valued, • Building something awesome with us. We are a growing firm looking for candidates with the same values, passions and goals., • Transparency: We build a customized career path with every employee and provide actionable feedback and data via a customized employee dashboard and monthly KPIs with management. How to Apply • Apply Online: Submit your resume and cover letter to either the job posting or on our company website.

At NerdWallet, we're building tools and experiences that help people make smarter financial decisions. As a Security Software Engineer focused on AI and Automation, you'll help strengthen the security, reliability, and trust behind those experiences by designing AI-powered security systems that make secure software development more scalable and effective across our engineering organization. In this role, you'll partner closely with security engineering and infrastructure teams to build automation and AI-powered solutions that help identify vulnerabilities, improve security reviews, and reduce risk across our platforms. You'll take ownership of security engineering initiatives that combine software development, AI systems experience, and security-first thinking to solve meaningful problems at scale. You'll have room to bring new ideas, influence how AI and automation practices evolve at NerdWallet, and shape the future of security tooling within a team that values curiosity, informed risk-taking, and thoughtful problem-solving. This role reports to the AI Security Manager. Designing and building multi-agent LLM systems and routing logic that automate threat modeling, security design review, policy Q&A, and vulnerability analysis at scale Developing retrieval-augmented generation (RAG) pipelines and semantic search systems across large code and documentation repositories Creating automated code review capabilities that help identify insecure patterns and improve software quality earlier in the development lifecycle Designing integrations with tools such as GitHub, Slack, Jira, Confluence, and cloud platforms to embed security guidance into everyday engineering workflows Developing REST APIs and platform services with authentication, authorization, rate limiting, observability, and secure handling of sensitive data Designing and maintaining scalable data processing pipelines for large codebases and document repositories, including extraction, indexing, stream processing, batch jobs, and parallel execution Improving AI application security through controls such as prompt injection prevention, sensitive data filtering, supply chain security, and secure handling of model inputs and outputs Enhancing NerdWallet's secure software development lifecycle (SSDLC) through automation, tooling, and developer-friendly security practices Partnering with engineering teams to prioritize and remediate application and infrastructure security risks Supporting incident response and on-call needs by contributing security engineering expertise, tooling, automation, and analysis when security issues arise Identifying new opportunities for automation and AI augmentation across the security team, bringing fresh eyes and independent thinking to a growing backlog of high-impact work Serve as technical lead on high-priority initiatives, taking ownership of technically complex work and collaborating across teams to deliver practical, measurable security outcomes Help shape how AI and automation are securely adopted across NerdWallet's engineering ecosystem Build tools and platforms that make security more accessible, scalable, and actionable for development teams Improve the speed and quality of security reviews through thoughtful automation and security-first design Strengthen customer trust by helping protect NerdWallet's products, systems, and sensitive data Serve as an internal subject matter expert on AI and automation, advising on appropriate use cases, limitations, and risks to both technical and non-technical stakeholders 3+ years of software engineering or security engineering experience Strong proficiency in Python or Go for building production-grade backend services, APIs, and data pipelines; comfort moving between languages is expected Experience building and maintaining backend services including REST APIs, authentication, authorization, rate limiting, streaming, and observability Working knowledge of application security concepts including common vulnerability classes such as injection, broken authentication, cross-site scripting, insecure authorization, and secrets exposure; experience with threat modeling and SSDLC practices Hands-on experience building AI-powered systems using LLM APIs, including retrieval-augmented generation (RAG) pipelines, multi-agent architectures, and semantic search; working understanding of AI-specific security risks such as prompt injection, sensitive data exposure, and secure handling of model inputs and outputs Genuine interest in AI and how it applies to security, not just as a tool to use, but as a domain to understand deeply, including its limitations and risks Experience developing and operating distributed systems and cloud-based environments, including message queues, NoSQL databases, AWS, containers, Kubernetes or ECS, serverless, and infrastructure as code Understanding of caching and performance patterns including Redis, semantic caching, TTLs, and cache invalidation Strong communication skills, able to explain complex AI and security concepts clearly to both technical and non-technical audiences, and confident advising stakeholders on tradeoffs and limitations This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?) Industry-leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with 4% company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked_. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this, as well as the Los Angeles Fair Chance Act, which requires this. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: E-Verify Participation Poster_) Right to Work Poster / #LI-Remote

Who We Are: Lowenstein Sandler is a one of the most sophisticated law firms in the United States, with over 400 lawyers and 300 business services professionals serving clients from offices in New York, Palo Alto, New Jersey, Utah and Washington, DC. Our primary administrative offices are located in Roseland, New Jersey, where we are consistently ranked among the best places to work. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live. Committed to career development and to an inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values. What You Will Do: The Trademark Administrative Assistant provides administrative and operational support to the Trademark Group. This role is critical to the efficient management of trademark matters and client communications, supporting attorneys and paralegals with administrative coordination, billing support, matter intake, renewals, and document management throughout the trademark lifecycle. Essential Job Requirements: • Monitor and manage the Trademark Admin inbox, including reviewing, organizing, and filing email correspondence., • Enter and record attorney daily time capture accurately and in a timely manner, • Open new matters and prepare, complete, and process matter intake forms, • Draft and prepare Engagement Letters for attorney and client execution, • Process Agent invoices, ensuring accuracy to help facilitate timely collection, • Review and report on registration and renewal certificates on a weekly basis, • Coordinate trademark watch notice renewals, including:, • Preparing and sending renewal reminder emails to clients, • Serving as liaison with the watch service provider, • Reviewing and processing related invoices, • Perform other tasks and support projects as assigned.Skills, Knowledge, and Abilities:, • Associates/Bachelor’s Degree preferred; law firm, intellectual property, or trademark experience a plus., • Strong organizational skills with exceptional attention to detail., • Ability to manage multiple deadlines and prioritize tasks effectively., • Excellent written and verbal communication skills., • Professional demeanor with the ability to interact effectively with attorneys, clients, and staff with a team-first mindset., • Proficiency in Microsoft Office (Word, Outlook, Excel), • Experience with document management and billing systems (e.g., iManage, Chrome River, or similar applications) a plus, • Demonstrated enthusiasm for learning and taking on new challenges.Office Location: Roseland, NJ (Hybrid) Schedule: Full-time, Monday through Friday, 9 am - 5:00 pm ET Amount of Travel Required: None For candidates meeting the requirements, the expected base salary is $55,000 to $60,000. The range provided is the salary that Lowenstein Sandler in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and location. Our benefits package includes coverage options for medical, dental, vision, prescription drug, life insurance, disability, FSAs, 401K, and paid time off. Disclaimers: This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required by employee. Lowenstein Sandler LLP is not accepting resumes from search firms for this position. Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Lowenstein Sandler LLP, and no fee will be paid in the event the candidate is hired by Lowenstein Sandler LLP as a result of the referral. Lowenstein Sandler LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Title: Low Code AI Engineer Location: Remote within the United States Terms: Full-time Clearance: U.S. Citizenship required and ability to obtain and maintain a Federal Public Trust investigation Travel: 0–10% RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority. Program Overview RIVA Solutions supports the U.S. Department of Commerce (DOC), International Trade Administration (ITA), in establishing and operating an AI Center of Excellence (AI-CoE) under the Office of the Chief Information Officer (OCIO). This program advances IT modernization by designing, developing, deploying, and maintaining artificial intelligence and machine learning solutions that strengthen mission outcomes across the Commerce enterprise. The AI-CoE provides AI application development, model lifecycle management, data engineering, security support, quality assurance, and Agile delivery services that enable DOC to mature toward higher levels of operational and technological excellence. RIVA’s work ensures that AI tools and systems are reliable, scalable, secure, and aligned with federal cloud and data strategies. Position Overview RIVA Solutions is seeking a Low Code AI Engineer to support the delivery and operationalization of AI-enabled solutions using low-code platforms—primarily Microsoft Power Platform and Copilot Studio—within the AI Center of Excellence. This role focuses on enabling, deploying, integrating, and monitoring AI experiences in Microsoft’s specialized government cloud environment (Government Cloud Computing/Government Community Cloud), designed to meet the compliance and security needs of Federal, State, Local, and Tribal governments. Emphasis is placed on configuration-first development, CI/CD, data/content ingestion pipelines, and ongoing operations to ensure reliable production performance. This position partners closely with technical teams and federal stakeholders to implement scalable low-code solutions, establish repeatable delivery patterns, and support the knowledge/content lifecycle that powers AI experiences (e.g., ingestion, validation, refresh, governance, and monitoring). Traditional, heavy machine learning model development is not a primary expectation for this role, though limited support may be required as future mission use cases evolve. U.S. Citizenship is required, along with the ability to obtain and maintain a federal Public Trust investigation. This position is fully remote within the United States. Core Responsibilities Enable and deliver low-code AI solutions using Microsoft Power Platform and Copilot Studio to support enterprise mission needs. Configure, integrate, and operationalize AI experiences, including connectors, workflows, approvals, and automation patterns that support secure enterprise adoption. Support cloud delivery within Microsoft’s specialized government cloud environment (Government Cloud Computing/Government Community Cloud), ensuring solutions align with federal security, compliance, and governance requirements. Implement and maintain CI/CD processes for Power Platform/Copilot solutions (solution packaging, environment promotions, release management, and deployment automation). Build and support data/content ingestion pipelines that prepare and maintain knowledge sources for AI experiences (knowledge lifecycle management, validation, refresh schedules, and quality checks). Deploy, monitor, and optimize low-code AI solutions in production, including telemetry, alerting, performance monitoring, and incident response support. Partner with Data Engineers and platform teams to ensure content and data are structured, accessible, and maintained for AI-enabled experiences (without requiring heavy feature engineering or predictive modeling). Use Python or lightweight scripting only as needed for function calls, integration edge cases, automation gaps, or specialized operational support. Document platform configurations, release procedures, operational runbooks, integration patterns, and technical implementation details. Collaborate with AI Developers, Data Engineers, Scrum Masters, and federal stakeholders in Agile/Scrum environments. Stay informed on emerging low-code AI capabilities (Power Platform, Copilot Studio, governance, and federal cloud guidance) to improve solution quality and maintainability. Minimum Qualifications Bachelor’s degree or equivalent professional experience. Minimum 2 years of experience delivering low-code solutions, platform enablement, automation, or related engineering work (Power Platform/Copilot Studio strongly preferred). Experience configuring, deploying, and supporting solutions across multiple environments (dev/test/prod), including release and change management practices. Experience with CI/CD concepts and implementation for low-code or platform- based solutions (packaging, deployments, environment strategy, and operational monitoring). Experience supporting data/content ingestion, integration, or lifecycle processes that enable AI experiences (knowledge management, data preparation workflows, or content operations). Strong analytical and problem-solving skills with a delivery-and-operations mindset. U.S. Citizenship required. Ability to obtain and maintain a Federal Public Trust investigation. Preferred Qualifications Experience supporting federal government or public-sector technology programs, including regulated cloud environments. Hands-on experience with Microsoft Power Platform administration and governance (DLP policies, environment strategy, ALM practices, Center of Excellence patterns). Experience with Copilot Studio (bot/agent configuration, integrations/connectors, publishing, telemetry/monitoring). Exposure to lightweight scripting (e.g., Python) for integrations, function calling, or operational edge needs. Experience with monitoring/observability practices (logging, metrics, alerting, dashboards) and operational support for production services. Familiarity with cloud-native services and secure delivery practices within Azure ecosystems. Certifications in Power Platform, cloud engineering, or related fields are a plus. Salary $120K RIVA Benefits Paid Time Off / Sick Leave Health, Dental, and Vision Coverage Life Insurance Retirement Benefits / 401K with company matching HSA/FSA Spending Accounts Long- and Short-term Disability Pet Insurance Wellness Program Initiatives RIVA Flex Additional Workplace Benefits Equal Opportunity Statement RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email _. Only messages left for this purpose will be returned.

AutogenAI is a leader in Generative AI SaaS, transforming how organizations create and optimize winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors. Our innovation stems from a belief that language technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets. We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions. As a Customer Support Agent, you will be the first point of contact for our customers, ensuring they receive exceptional support and guidance on the AutogenAI platform. You will be responsible for addressing customer inquiries, troubleshooting issues, and collaborating with various teams to deliver a seamless customer experience. This role offers the opportunity to become an expert in our product, work cross-functionally with key departments, and directly contribute to customer satisfaction and retention This role must cover US East Coast hours between 8am - 5pm. • Providing Product Support: Become a product expert to address customer questions, providing accurate and prompt assistance via email, webform, phone and live chat., • Technical Aptitude: Research and identify appropriate JSON logs and traces to help identify root causes, and ability to discuss with 2nd line support., • Categorizing and Prioritizing Inquiries: Identify the priority of customer inquiries and categorise them to ensure efficient handling and assignment. Ensure that complex issues are escalated to the appropriate teams. Ability to provide timely and consistent updates to ticket requestors on the status., • Documenting Solutions and Creating Resources: Write and update knowledge base articles and internal documentation to help customers self-serve, reducing the volume of repeat inquiries and Support's resolution time., • Collaborating Across Teams: Work closely with Customer Success Managers, the Engineering team, and other departments to resolve issues, share feedback, and improve the customer experience., • Delivering Outstanding Customer Service: Strive to delight customers by providing a seamless, friendly, and effective support experience that builds trust and loyalty., • Tracking and Monitoring Issues: Document, track, and monitor problems to ensure timely resolutions, keeping customers informed throughout the process., • Adhering to SLAs and KPIs: Consistently meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to maintain high standards of service quality., • Problem-Solving Skills: You possess a natural aptitude for troubleshooting and enjoy finding creative solutions to customer issues, ensuring swift resolutions., • Customer-Centric Mindset: A genuine passion for helping customers and a commitment to delivering exceptional service, ensuring they feel valued and heard., • Technical Proficiency: Strong computer literacy and the ability to quickly learn new software, enabling you to navigate and understand the AutogenAI platform., • Effective Communication: Excellent verbal and written communication skills, allowing you to convey complex information clearly and concisely to both customers and internal teams., • Adaptability and Initiative: Able to manage multiple tasks, and take initiative to improve processes and customer experiences., • Experience: 3+ years of experience in a customer support role, ideally within the SaaS or tech industry., • Industry Knowledge: Familiarity with SaaS products, startups, and the customer support landscape, particularly in B2B environments., • Technical Skills: Comfortable using support tools and platforms such as Zendesk, Slack, Datadog and Linear., • Education: A bachelor’s degree or equivalent experience, • Work schedule: We're hiring our 2nd US based Agent and the hours are 8am-5pm East Coast timezone. Monday through Friday, with 1 hour for lunch., • Technical Aptitude: Experience in reviewing, understanding and discussing programmatic log and trace results, • B2B Technical Support Background: Demonstrated success in a B2B technical support role within a SaaS company., • Computer Science Degree: A degree in computer science or related technical field is advantageous., • Bid Writing Familiarity: Experience with bid writing and the associated processes. Compensation and Benefits: • Competitive Salary: ~$55,000 - $65,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited paid time off — we measure performance by outcomes, not hours logged, • Flexible Work Options: Remote, • Paid parental leave: 16 weeks for the primary caregiver, 4 weeks for the secondary caregiver (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. We encourage applications from individuals of all backgrounds, including those with disabilities and veterans. Our hiring decisions are based on qualifications, merit, and business needs. At AutogenAI we value the unique perspectives each employee brings and strive to provide an equitable environment. If you require reasonable accommodations during the application or interview process, please let us know, and we will gladly assist you.