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OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store., • Drive company profitability through operational excellence, top-line sales growth and expense control., • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget., • Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business., • Support direct reports in developing and maintaining their clientele., • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience., • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests., • Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People • Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store., • Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty., • Create an inclusive environment that inspires and encourages the growth and engagement of associates., • Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance., • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance., • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance., • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals., • Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices., • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy., • Adhere to and enforce Ulta Beauty’s dress code., • Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives., • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment., • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention., • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary., • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks., • Utilize company programs, tools, and resources to drive store improvements., • Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. : JOB QUALIFICATIONS Education • Bachelor’s degree is preferred, • Cosmetology license and/or a cosmetology management license where required by state law Experience • 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience, • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense, • Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements, • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives, • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices), • Excellent written and verbal communication, • Strong collaboration and interpersonal skills, • Strong organizational skills to manage multiple tasks, • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays, • Attend corporate business meetings and conferences WORKING CONDITIONS • Continuous mobility throughout the store during shift, • Frequent standing, bending, reaching, and twisting during shift, • Frequent lifting and/or moving up to 25 lbs. during shift, • Continuous coordination and manipulation of objects during shift, • Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. : The pay range for this position is $28.50 - $35.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Job DescriptionDescription: Job Title: Parenting Support Specialist Department: Niagara County Preventive Services Position Summary The role of the Parenting support Specialist is to provide trauma informed, individualized intervention that includes parenting skills assessment and development, family case management, and crisis management. The Parenting support Specialist will provide Supervised Parenting time and Supervised Visitation using the Coached visitation model developed by OCFS. The Parenting support Specialist will meet with families a minimum of once/week for one hour or more based on the individual needs of the family and as identified by Niagara County Department of Social Services (NCDSS). The Parenting support Specialist will carry a caseload ranging from 7-13 families. Agency New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and Benefits • Master's Degree- $24.12 – $25.34/hour, • Bachelor's Degree- $20.14 - $22.20/hour, • Flexible 35-hour schedule, • 105 hours of paid time off in the first year, plus 13 agency holidays, • Medical, dental, and life insurance at affordable rates, • 401k with up to 3% agency match, • A supportive agency culture where over 30% of staff have been with us for 10+ yearsProfessional Development Opportunities, • Ongoing training and supervision, • Opportunities to strengthen skills in parenting support, crisis management, and trauma-informed care, • Required certifications and continuing education provided or supported by the agencyPosition Specific Duties/Responsibilities Assessment • Engages family in a comprehensive assessment process that helps to identify family strengths, needs, and goals. Reviews family life areas including: educational/vocational, home/parenting, community, medical/mental health/substance abuse, and legal/financial., • Partners with parents to complete self-assessments, • Utilizes evidence based assessments as available including AAPI and Ages & Stages Questionnaire Permanency and Care Planning • Support families with identification of additional family resources that can contribute to increased time spent as a family while the children are in care and/or provide alternative discharge resources, • Partner with parents to identify goals and methods of achieving goals, • Support parents with understanding goals identified by Family Court and Social Services, • Works with family to develop a crisis management plan and list of resources to ensure safety of all family members. Intervention and Skill Development • Support parents whose children are placed outside the home with achieving goals that will expedite the children returning home from foster care, • Support parents with addressing safety and risk concerns in the home that could prevent their children from returning home, or for children living at home will prevent removal, • Provide coaching and feedback during Supervised Parenting sessions and Supervised Family Visitation sessions using the OCFS Coached visitation model, • Provides family with information about and linkage/referral to relevant community-based services., • Provides information related to child developmental stages and appropriate expectations/rules/limits, engages family in skill-building activities, and models appropriate interventions., • Provides 24-hour emergency crisis interventions services as necessary and participates in rotating weekend on-call duties., • Advocates on the individual, agency, and system level to secure needed services, supports parents and caregivers with development of selfadvocacy skills, • Meets with families for a minimum of one hour/week, or more as identified by the permanency plan Communication and Collaboration • Maintains routine contact with NCDSS Case Manager and other service providers., • Attends NC Family Court and periodic FASP Service Plan Reviews as needed., • Supports co-workers with case coverage during absences. Ensures coverage is available for own absences Documentation • Completes well composed progress notes reflecting all contacts in CONNECTIONS utilizing progress note format identified by New Directions., • Completes all documentation in a timely manner consistent with program standards, • Maintains and assures the confidentiality of case records and information and obtains releases of information as necessary to ensure coordination of services. Agency Standards/Norms • Participate in regular supervision (per New Directions policy and procedure), • Collaborate with team members for case coverage and consultation, • Participate in regularly scheduled team meetings, • Maintain a flexible schedule including evening and weekend availability. Communicates schedule to supervisor on a daily basis and updates as applicable, • Attend all mandatory in-service trainings as per NDYFS policy and LDSS requirements, • Participate in continuing education as needed to maintain a level of expertise in the field., • Adhere to agency and department policies and procedures, • Utilize normative culture and trauma informed care, • Adhere to the Code of Ethics prescribed by the National Association of Social Workers, • Perform all other duties as assigned by immediate supervisor Requirements:Minimum Education and/or Professional Qualifications/Skills • Bachelor’s Degree in a human services field with experience providing services to children and families or equivalent combination of degree and experience • Preferred experience includes: providing parent skills training, supervising visitation, and linking youth/families to a broad range of services essential to functioning successfully within the community and home environment. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. Individual must possess the following; 1. Ability to role model Agency Norms and policies of New Directions Youth and Family Services.2. Ability to accept supervision and perform as part of a team. 3. Ability to be flexible and adapt to change. 4. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 5. Ability to deal effectively with children/youth with behavioral, emotional and/or mental health challenges and their families. 6. Must meet criteria set forth in the New Directions Driver’s License policy and Auto Insurance policy. 7. Must pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions. We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Job Description Are you seeking to begin or continue your counseling career in the addiction field? Are you interested in working with a close-knit team in a residential setting? If so, apply to be a Residential Counselor today! “The reason I love my position as a counselor at Horizon is the chaos. Coming into work every day and dealing with the fast-paced uncertainty of treating people in crisis is continually exciting and every day holds new experiences. This has taught me to think on my feet as a counselor and to be able to adapt and overcome any situation. The other great thing about working in residential treatment, is being able to see the same patients every day for weeks at a time. Instead of leaving a session and saying, ‘we will come back to this in 2 weeks’, I can leave a session and say to a patient, ‘journal about that tonight and we can talk in the morning.’” -Michael L., Senior Counselor What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Residential Counselor at Horizon, you will... • Conduct comprehensive patient assessments and develop treatment plans that identify patients’ needs and strengths., • Provide individual and group counseling., • Participate in weekly one-on-ones with your manager, as well as team meetings to discuss cases., • Coordinate and collaborate with other service providers and family members., • Maintain patient records consistent with regulatory requirements and quality assurance standards., • Perform other duties as defined by the Program Director. Why start a counseling career with Horizon? As a counselor, we know how much a team environment helps ensure you get the support you want and deserve! Here at Horizon Village, you will have coworkers that feel like family as you become part of our amazing residential community. Everywhere you turn there are fellow Horizon Heroes ready to assist you whenever needed. But wait, there’s more! • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes., • Employee appreciation events that allow you to bond with your team during work hours., • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Paid time off and paid holidays!, • Comprehensive, cost-effective health, dental, vision and supplemental benefits options Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. • And more! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • CASAC (Credentialed Alcohol and Substance Abuse Counselor) required. OR • Master’s degree in a program that will grant licensure in the state of New York required. Location: Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. This opening is specifically for 6301 Inducon Dr E, Sanborn NY. Hours: This position is a full-time position with a schedule of either Tuesday - Saturday or Sunday - Thursday with 2 evening shifts required. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $51,979.20 - $62,296. Starting pay may be impacted based on experience and education. There is also a 15% pay differential for weekend hours worked. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting., • Mobility required between worksites and within facilities., • Mobility required with repetitive wrist, hand, and finger movements., • Handling light duties, occasionally lifting objects up to 20 pounds. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description JOB TITLE: Domestic Violence Counselor PROGRAM: Family Violence Services - Passage House STATUS: Full-Time, (35 hours per week) FLSA DESIGNATION: Non-Exempt REPORTS TO: Director of Family Violence Services DEGREE: Bachelor Degree in Social Work or related Human Services Degree EXPERIENCE: Counseling experience preferred or minimum two years’ experience in Human Service field SALARY: $20.39 per hour POSITION OVERVIEW: The Domestic Violence Counselor is responsible for supporting the agency and domestic Violence program by working with survivors individually and in group settings on goals such as safety, boundaries, increasing self-esteem and maintaining healthy relationships in addition to demonstrating knowledge of the mission and services of PCS. QUALIFICIATIONS/EXPERIENCE: • Knowledge of family violence dynamics and experience in working with children, • Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web-based databases., • Understanding of the use of email in the workplace. JOB RESPONSIBILITIES: • Conduct counseling interviews to assess client dynamics and implement treatment plans for family violence survivors and their children., • Provides service according to service plans to individuals residing in PASSAGE Shelter as well as those in the community., • Coordinates with Residential Manager, other Domestic Violence Counselor and Advocacy team to respond to hotline calls and address emergent individual’s needs., • Facilitates groups including topic-based support groups for survivors of domestic violence, Women as Offenders, and Niagara County Jail Domestic Violence groups., • Utilize knowledge of community referral resources for counseling, Dept. of Social Services, financial support, medical services/support, education/training, employment, housing, etc. for client referral and follow-up. Networks with other service providers to assist with individual’s needs., • Attends court, community appointments and DSS proceedings as appropriate., • Maintains thorough individual files/statistics/individual closings on a timely basis and documenting daily activities. Assists with information for reports to funding bodies, including monthly reporting to Director., • Educates the community at large regarding PCS agency services and PASSAGE Program services/DV educational material when requested or appropriate., • Support residential staff in providing coverage (when needed) including answering general phone and domestic violence hotline calls, assessing needs and providing information., • Participates actively in regularly scheduled supervision with Program Director., • Participates in weekly case conference with PASSAGE team., • Flexible and adaptable in high-stress environment to address individual’s needs as they arise., • Performs other duties as assigned by management. PHYSICAL/ENVIRONMENTAL DEMANDS: • Job performed primarily in a shelter/residential setting and modern office building in addition to community setting, • Occasional lifting (15 pounds or less), • Occasional standing/sitting Frequent stair climbing, • Moderate stress, • Occasional PC/computer work AGENCY EXPECTATIONS: • Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements., • Attends and participates in appropriate agency staff trainings and meetings and program supervision., • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval, • Advocates for cultural diversity/sensitivity as appropriate., • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace, • Effectively communicate with consumers, community partners and agency staff including accurate documentation DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $18.75-$22.75

Strong verbal and written communication skills, including the ability to negotiate subcontracts, document field and contract issues, and communicate effectively with owners, agencies, engineers, subcontractors, and field teams. Experience working in a union construction environment, with an understa

Job Description PROGRAM: Care Coordination STATUS: Full Time (35 hours per week), Hybrid Position FLSA DESIGNATION: Hourly WAGE: $22.37-$23.43 per hour REPORTS TO: Supervisor-Care Coordination Services DEGREE: Bachelor’s Degree in Social Work or related field. EXPERIENCE: Minimum of 2 years relevant experience with SED/SPMI or chronic physical health conditions; experience with linkage and coordination of community services and emergency services; experience in substance abuse treatment valued Travel throughout all of Niagara County and Northern Erie County AGENCY REQUIREMENTS: • Valid NYS driver’s license, • Use of personal vehicle during work hours AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, missions, and services of PCS., • Attends and participates in appropriate agency staff trainings and meetings., • Advocates for cultural diversity/sensitivity as appropriate., • Reports all suspected incidences of child abuse/neglect to NYS Mandated Reporter Hotline GENERAL JOB RESPONSIBILITIES: • Provide direct social work contacts to 15 Non-Medicaid (NMD) youth ages 5-18 and 10-15 Health Home Medicaid young adults (YA) who are age 18-25., • Maintain consistent and on-going contact with youth, families, community providers, schools and any other services the youth is linked with while fulfilling unit of service expectations., • Coordinate on an ongoing basis with providers and conduct team meetings biannually to develop a plan of care that matches the YA/youth’s areas of interest and need and that will assist in removing barriers to progress, • Assure youth has access to the Agency’s on call services for assistance after hours., • Provide on call services after hours as scheduled, • Prepare professionally accurate and updated case documentation, • Meet with Program Supervisor on a regular, planned basis, • Participate in mandatory and optional trainings, including but not limited., • CANS-NY Certification (annual recertification), • NYS Mandated Reporter training (annually), • Netsmart Care Manager Training, • Engagement and Outreach, • Safety in the Community, • Trauma Informed Care, • Person Centered Planning, • Cultural Competency/Awareness, • LGBTQ Issues, • Meeting Facilitation, • Monthly Group Supervisions, • Advocate for cultural diversity, as appropriate, • Perform other duties as assigned by Administration ADDITIONAL RESPONSIBILITES BASED ON POPULATION: • NON-MEDICAID JOB RESPONSIBILITIES:, • Conduct CANS-NY Assessments for the NMD youth to determine level of care and needs, • Enter youth’s demographic and assessment information into CAIRS for state level tracking, • HEALTH HOME MEDICAID JOB RESPONSIBILITIES:, • Verify Medicaid status on a monthly basis or as frequently as needed, • Provide developmentally appropriate support and linkages for employment, education, housing and other resources to help maintain youth’s health and develop skills for adulthood, • Engage YA in their goal planning process DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.

Job Description Design / Construction Project Manager Are you a construction professional who enjoys managing projects from concept through completion while balancing office planning with field involvement? StaffBuffalo is partnering with a respected public infrastructure organization to hire a Design / Construction Project Manager, offering $90,000–$120,000 per year. This is an outstanding opportunity to oversee complex bridge, building, and infrastructure projects while working alongside experienced construction professionals on projects that have a lasting impact on the region. As the Design / Construction Project Manager, you'll manage projects throughout every phase—from inspection findings and early planning through design, bidding, construction, and project closeout. Approximately 70% of your time will be spent in the office coordinating consultants, reviewing plans, developing budgets, preparing bid documents, and managing project schedules, while the remaining time will involve meetings, site visits, and collaboration with contractors and stakeholders. This position has been created to support a growing capital improvement program while also serving as a long-term succession opportunity within the organization. The ideal Design / Construction Project Manager enjoys working with architects, engineers, contractors, consultants, and public stakeholders while balancing technical reviews, project administration, budgeting, scheduling, and field coordination. If you're looking for a role where you can take ownership of meaningful infrastructure projects while continuing to grow professionally, we'd love to hear from you. This is a full-time, onsite position based in Lewiston, NY. Key Responsibilities • Manage bridge, infrastructure, facility, and capital construction projects from planning through final completion., • Coordinate with architects, engineers, consultants, contractors, and internal stakeholders throughout all project phases., • Develop project budgets, schedules, scopes of work, bid packages, contracts, and procurement documentation., • Review architectural and engineering drawings, specifications, cost estimates, RFIs, contractor submittals, and change requests., • Monitor project schedules, budgets, quality, and regulatory compliance while proactively identifying and resolving project risks., • Conduct site visits to monitor construction progress, identify deficiencies, and coordinate corrective actions with contractors., • Lead project meetings, prepare progress reports, maintain project documentation, and communicate updates to leadership., • Support long-term capital planning through inspections, condition assessments, budgeting, and project forecasting. Qualifications • Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related field., • 5+ years of experience managing commercial, institutional, industrial, heavy civil, infrastructure, or bridge construction projects., • Experience coordinating multiple stakeholders including contractors, consultants, architects, and engineers., • Strong knowledge of construction documents, project scheduling, budgeting, procurement, and contract administration., • Experience with Microsoft Project, Primavera, or similar scheduling software., • Proficiency with Microsoft Office Suite., • Experience reviewing construction drawings using AutoCAD, Revit, Bluebeam, or similar PDF/CAD software., • Strong organizational, communication, and problem-solving skills., • Valid driver's license with the ability to travel between project sites., • Ability to obtain and maintain U.S. and Canadian border security clearances (including NEXUS eligibility). Benefits • Competitive salary: $90,000–$120,000/year, • Comprehensive medical, dental, and vision benefits, • Pension and retirement program, • Paid vacation, holidays, and personal time, • Professional development opportunities, • Long-term career growth and succession planning, • Opportunity to work on high-profile infrastructure projects, • Stable, collaborative, mission-driven organization The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBHIGH

Job Description Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better. In this role, the Commissioning Manager will own the end-to-end readiness, start-up, and commissioning of Armstrong’s packaged plant room and HVAC systems for data center projects across North America. The role bridges manufacturing, quality, logistics, project delivery, and site operations by verifying each package before shipment, inspecting it again following delivery, and leading safe, successful start-up and commissioning. The Commissioning Manager will also establish, develop, and lead the commissioning team and its supporting processes, ensuring work is completed safely, on time, within budget, and to specification. Key Accountabilities Site Supervision & Execution • Lead package start-up, commissioning, functional testing, performance verification, and customer acceptance at site., • Supervise installation readiness and coordinate internal field engineers, skilled trades, and third-party contractors., • Manage deployment and commissioning plans in alignment with project milestones, site constraints, and logistics., • Track progress, manage commissioning priorities, and promptly escalate safety, quality, schedule, or technical risks Pre-Shipment Package Inspection & Release • Lead or personally perform final package inspections before shipment to verify mechanical, electrical, controls, labelling, documentation, cleanliness, preservation, and shipping readiness., • Verify completion against approved drawings, specifications, quality records, FAT results, punch lists, and defined release criteria., • Coordinate closure of deficiencies with Manufacturing, Quality, Project Engineering, and Project Management before authorizing or recommending shipment release., • Confirm equipment is protected, secured, and documented appropriately for transport. Post-Shipment / Delivery Inspection • Inspect packages after shipment and delivery, before installation or energization, to identify transport damage, missing or loose components, contamination, preservation issues, and deviations from the approved condition., • Document findings with photographs and inspection records, initiate deficiencies or claims as required, and coordinate corrective actions with logistics, Quality, Project Management, and the customer. Technical Oversight & Compliance • Provide technical leadership and troubleshooting for mechanical, electrical, controls, and integrated system issues during start-up and commissioning., • Ensure compliance with Armstrong quality requirements, project specifications, approved drawings, risk assessments, method statements, and safe working procedures., • Own or coordinate Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), integrated functional testing, and completion of commissioning hold points.4, • Confirm defects and non-conformances are documented, assigned, corrected, and verified before release or customer handover. Collaboration & Stakeholder Management • Work closely with Project Management, Project Engineering, Manufacturing, Quality, Supply Chain, logistics partners, client representatives, and subcontractors to ensure smooth delivery and site execution., • Act as the primary commissioning point of contact for project stakeholders and communicate readiness, risks, defects, and recovery actions clearly., • Report lessons learned and drive cross-functional improvements in package design, manufacturability, transport protection, installation, commissioning, systems integration, and customer satisfaction. Team Building & Functional Leadership • Establish standard work, commissioning methods, tools, templates, safety expectations, and technical training for consistent execution across projects., • Plan resource capacity and assign qualified personnel to projects based on technical scope, location, schedule, and risk., • Create a culture of safety, accountability, collaboration, technical excellence, and continuous improvement. Documentation & Reporting • Ensure complete and accurate commissioning records are available for project completion, customer training, handover, and final acceptance. What We’re Looking For To thrive in this role, you should bring: Education & Experience: • Demonstrated experience with pre-shipment inspection, delivery-condition inspection, equipment start-up, commissioning, and customer handover., • Proven experience building, leading, and developing a commissioning or field service team, including resource planning and competency development., • Bachelor’s degree in Engineering or a related field., • Formal qualifications in mechanical/electrical engineering., • Extensive experience in supervising installation and commissioning of HVAC or mechanical/electrical systems, particularly in data center environments., • Proven track record in managing multi-disciplinary site teams and subcontractors. Technical Skills: • Strong working knowledge of FAT, SAT, QA/QC inspection, punch-list management, transport-damage assessment, start-up planning, and commissioning documentation., • Ability to lead root-cause investigation and coordinate corrective action across factory and field teams., • Strong knowledge of mechanical, electrical, and control systems relevant to HVAC and pumping technologies., • Ability to read and interpret technical drawings, wiring diagrams, and layout schematics., • Familiarity with data center project lifecycles and customer-specific commissioning protocols., • Working knowledge of building management systems (BMS) or remote monitoring platforms., • Valid driver’s license and ability to travel to customer and project sites across North America. Soft Skills: • Strong understanding of health and safety regulations and QA/QC practices., • Excellent communication, coordination, and problem-solving skills., • Willingness to travel approximately 30% of the time across North America. Why Armstrong Fluid Technology? By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.

Job Description Senior Estimator / Project Manager – Bid and Manage Heavy Civil & Construction Projects for Mark Cerrone, Inc. Job Overview • Company: Mark Cerrone, Inc., • Salary/Pay Rate: $125,000 - $150,000 annually (based on experience), • Location: Niagara Falls, NY, • Job/Employment Type: Full Time, • Schedule: Full-time, On-site, • Project Scope: Heavy Civil, Roads, Underground Utilities/Piping, Site Development, Highway/Bridge, and General Building Construction; exposure to environmental or demolition work is a plus. Typical Project Size: 100K–100M, • Mandatory Licenses & Certifications: OSHA The Opportunity You will step into a high-impact, hands-on role where you personally bid and build heavy civil and general construction projects. You will own your work from the initial cost estimate through final field closeout and margin realization. This dual seat allows you to maintain full accountability over your numbers and actively shape project delivery in Western New York. How You Will Make an Impact • Prepare detailed unit-price estimates for heavy civil, underground utility, and NYSDOT public works projects., • Price self-performed work using real production rates, crew sizes, and company-owned equipment data., • Solicit, evaluate, and level subcontractor quotes for building construction to close scope gaps before bid day., • Own project budgets and margins from award through closeout, reviewing cost and production performance against budget and addressing variances early., • Build, own, and maintain project baseline schedules and three-week look-aheads, manage sequencing and float, and require written recovery plans when subcontractors or project conditions threaten critical milestones., • Chair subcontractor coordination meetings and hold subcontractors accountable to contractual schedule and performance requirements through documented commitments, written notices, corrective actions, and escalation when necessary., • Maintain contemporaneous project documentation, including manpower records, notices, contract references, and back-charge support sufficient to withstand owner or subcontractor challenge., • Direct daily logistics with superintendents and foremen to ensure efficient labor and equipment utilization., • Develop project engineers and assistant project managers by involving them in estimating, buyout, scheduling, documentation, closeout, and overall project execution., • Manage the full change order process, negotiating price adjustments and updating contract records promptly., • Maintain strong, transparent relationships with agency officials, design engineers, and project owners. Required Qualifications & Experience • Minimum of 6 years of combined estimating and project management experience, including personally bidding and managing construction projects from bid through closeout., • Experience across both heavy civil construction — including roads, piping, underground utilities, and site work — and general building construction., • Proven track record of independently pricing and winning competitively bid public or private work., • Experience with public and owner-agency construction, including prevailing wage, certified payroll, MWBE/DBE/SDVOB participation requirements, and contractual liquidated-damages obligations., • Experience working in a union construction environment, with an understanding of union work rules, jurisdiction, crew composition, staffing, sequencing, and their impact on field production., • Solid understanding of construction cost accounting, budget management, and financial margin tracking., • Demonstrated capability to accurately read and interpret complex plans, specifications, contract documents, and geotechnical reports., • Strong project scheduling experience, including developing and maintaining baseline schedules, managing sequencing and float, and addressing schedule recovery when required., • Strong subcontractor management experience, including enforcing contractual requirements, issuing written notices, and managing performance or schedule escalations., • Proven experience mentoring and developing assistant project managers, project engineers, or emerging construction professionals, with the ability to teach both estimating and project execution while maintaining high performance standards., • Strong verbal and written communication skills, including the ability to negotiate subcontracts, document field and contract issues, and communicate effectively with owners, agencies, engineers, subcontractors, and field teams., • Proficiency using Microsoft Office programs, particularly Excel, with the ability to learn estimating and project management software., • Valid driver's license with a driving record acceptable to the company's insurance provider. Preferred Qualifications & Experience • 10 or more years of hands-on experience in heavy civil estimating and project management., • NYSDOT bidding and project administration experience., • Experience managing self-performing field crews and company-owned heavy civil equipment., • Demolition or environmental construction experience., • Experience taking over active projects mid-stream and successfully stabilizing cost, schedule, subcontractor performance, and project documentation., • Experience managing project closeout continuously throughout the project lifecycle, including maintaining current as-builts, progressing punch-list work, and confirming quantities with pay applications., • Comfort working within written project-management standards and defined subcontractor escalation procedures., • Experience with modern estimating, takeoff, and project management technology; familiarity with B2W Estimate, AGTEK, PlanSwift, Viewpoint, Bluebeam, or comparable systems is beneficial but not required., • Current OSHA 30 certification. Compensation & Benefits • Competitive salary with annual performance bonuses based on bid success and project margins., • Company vehicle allowance with full fuel reimbursement., • Comprehensive health insurance package with employer copay support., • 401(k) retirement plan featuring company matching contributions., • Employer-provided $20,000 life insurance policy., • Paid time off package including paid company holidays., • Provided technology package including laptop, mobile phone, and software licenses. About Us Mark Cerrone, Inc. is a premier Western New York contractor specializing in heavy civil, underground utility, site development, and general building construction. We pride ourselves on self-performing complex projects with our own field crews and equipment fleets. We offer a stable, safety-focused work culture where dedicated professionals take ownership of their work and build long-term careers. Mark Cerrone, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Case Manager Supervisor today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Case Management Supervisor at Horizon, you will…. • Supervise and support TCM and PRS staff through regular coaching, training, and performance management., • Manage referral management and oversight, • Monitor caseloads, service delivery, productivity, and documentation quality., • Ensure compliance with CCBHC, OMH, OASAS, Medicaid, and agency standards., • Review documentation and conduct quality assurance activities., • Assist staff with complex cases, care coordination, and barriers to engagement., • Collaborate with internal teams and community partners to ensure continuity of care and successful service outcomes., • Participate in program development, quality improvement initiatives, and regulatory audits., • Prepare reports and maintain program performance data., • Service delivery to patients as needed. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor's degree in Social Work, Human Services, Psychology, Rehabilitation Counseling, or a related field required., • 2 years of experience in behavioral health and vocational required., • 2 years of supervisory or leadership experience required., • Knowledge of behavioral health, recovery-oriented care, and trauma-informed practices., • Understanding of Medicaid-funded services and community support systems., • Strong leadership, communication, organizational, and problem-solving skills., • Proficiency in electronic health records and Microsoft Office applications. Location: This position will be split between two locations: 637 Davison Road, Lockport NY and 2400 Pine Ave, Niagara Falls NY. Travel between the two sites may be required. Hours: Monday - Friday: 8am - 5pm Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position starts at a salary of $64,000-$66,000 annually. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds, • Local travel between worksites, • Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description. Thank you for your interest in joining our team. Due to the large number of applications we receive, we are unable to respond to individual application status inquiries. If your qualifications match our current hiring needs, a member of our team will contact you directly via email. We appreciate your patience and understanding.

Job Description Are you E.P.I.C?! Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at HSS where we are passionate about healthcare and provide seamless services to our clients and colleagues. About the Position: The Manager in Training – Operations is a structured development opportunity for high-potential, early-career professionals who are interested in building a career in healthcare operations and future leadership. Through a rotational training schedule, you will gain hands-on experience across the essential functions of a durable medical equipment (DME) organization. You will learn how HSS delivers a seamless experience for patients, referral sources, and internal teams—from the moment an order is received through equipment delivery, clinical support, billing readiness, and ongoing service. This role is ideal for a motivated, organized, and service-minded professional who is eager to learn the business from the ground up, contribute to meaningful projects, and develop the operational knowledge and leadership skills needed to grow into a future management role. Rotational Operations Development • Participate in a structured rotational training program designed to build a broad understanding of HSS operations and the DME industry., • Train across core business functions, including customer service, intake and order processing, insurance verification, logistics, warehouse operations, delivery coordination, equipment maintenance, clinical support, and project management., • Learn the full patient and order lifecycle, including order intake, documentation requirements, coordination with referral sources, equipment fulfillment, delivery, setup, patient education, and follow-up service., • Observe and progressively support department workflows, standard operating procedures, quality standards, and key performance indicators., • Build an understanding of the regulations, documentation standards, privacy expectations, and compliance requirements that support safe and effective DME operations. Customer Service and Care Coordination • Support customer service activities by responding professionally to patient, caregiver, referral source, and internal team inquiries., • Learn how to assess customer needs, resolve routine concerns, document interactions accurately, and escalate complex issues appropriately., • Develop an understanding of how exceptional service, timely communication, and cross-functional collaboration impact the patient experience., • Assist with order status updates, scheduling coordination, issue resolution, and communication between operational teams. Logistics and Fulfillment • Gain hands-on exposure to warehouse, inventory, equipment preparation, delivery, and pickup processes., • Learn how products and equipment are received, organized, tracked, cleaned, inspected, repaired, staged, and prepared for patient use., • Support logistics coordination, including delivery route planning, scheduling, equipment availability, and timely fulfillment of patient orders., • Become familiar with safe equipment handling, infection-control practices, vehicle and delivery standards, and inventory-management procedures., • Identify opportunities to improve turnaround times, reduce errors, strengthen communication, and create a more efficient workflow. Clinical Support and DME Knowledge • Develop foundational knowledge of HSS products, equipment categories, and services, including how DME supports patient mobility, respiratory needs, sleep therapy, home safety, and independence., • Shadow clinical and operational team members to understand how equipment is selected, prepared, delivered, set up, and supported in accordance with patient needs and applicable requirements., • Learn the importance of accurate documentation, patient education, coordination of care, and timely follow-up., • Support non-clinical administrative and operational tasks that help clinical teams provide high-quality patient care. Project Management and Continuous Improvement • Participate in cross-functional projects that improve operational processes, customer experience, communication, quality, efficiency, or team performance., • Assist with project planning, meeting coordination, documentation, task tracking, follow-up, and reporting., • Gather information, analyze workflows, and provide recommendations for process improvements., • Learn to use operational data and key performance indicators to identify trends, measure results, and support informed decision-making., • Present project updates, observations, and recommendations to department and senior leadership. Leadership Development • Work closely with experienced leaders and department managers to build foundational leadership, communication, and business-management skills., • Participate in coaching, feedback, professional-development opportunities, and regular progress discussions throughout the training program., • Learn how to lead through HSS’s E.P.I.C. values of Empathy, Passion, Integrity, and Commitment., • Build the adaptability, accountability, problem-solving ability, and collaborative mindset needed for future leadership opportunities within HSS. Qualifications for Success: • Bachelor’s degree in business, healthcare administration, operations management, supply chain, project management, or a related field required., • Prior experience in customer service, healthcare, logistics, operations, retail, project coordination, or a related field is preferred., • Experience in a leadership role, student organization, volunteer setting, internship, or team-based environment is a plus., • Strong communication and interpersonal skills, with the ability to build trust and work effectively with patients, colleagues, referral sources, and leadership., • Genuine interest in healthcare operations, service excellence, and developing into a future leadership role., • Strong organization, time-management, and follow-up skills, with the ability to manage priorities in a fast-paced environment., • Ability to adapt to changing priorities, work collaboratively across departments, and remain calm and professional in occasionally stressful situations., • Proficiency with Microsoft Office Suite and comfort learning new systems, including operational, inventory, scheduling, and customer-management platforms., • Ability to travel between HSS locations and operational sites as required by the rotational training schedule. What You Get - Benefits That Go Beyond the Basics: • Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well, • Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked, • Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays, • Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program, • Education and Career Growth - Opportunities for professional development, leadership training, and career advancement within HSS, • Be Part of Something Bigger - Join an organization that values giving back through community programs Compensation: • $20.00–$24.00 per hour, dependent on experience Shift: • Full-time; schedule may vary based on assigned department rotations, training activities, and operational needs Location: • Wheatfield, NY

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