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We've partnered with a financial services firm who is seeking a Client Service Representative - Currency Admin to join its team. This position is responsible for the daily production, oversight, and client service support of Currency Administration mandates. Manage daily operational tasks for an as

POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers, • Evaluates the efficiency and productivity of team members in creating positive customer experiences, • If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction, • Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment, • Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered, • Provides training and development of team members on assigned shifts by monitoring goals and providing feedback, • Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members, • Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards, • Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed, • Oversees shipping related services and activities, • Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives, • Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls, • Assists Store Manager in review and transmission of payroll and daily close out of POS, • Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls, • All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent education, • 1+ year of related experience, prior supervisory experience preferred, • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision, • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent education, • 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision, • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $24.37/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility., • Applies Quality concepts presented at training during daily activities. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ___. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can ___ to learn about Philadelphia’s fair chance hiring law. For more information, ___.

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People • Follows instructions of supervisors and assists other team members in performing store functions, • Assists in the training of store team members Service • Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need, • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services, • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs, • Ensures all customer problems are resolved quickly and to the satisfaction of the customer, • Takes complex customer orders using order systems and provides accurate pricing information, • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels, • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents, • Maintains a safe, clean and orderly retail Store Profit • Ensures confidentiality of customer data and careful handling of documents, media, and packages, • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change, • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability, • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage, • Takes preemptive action to prevent errors and waste, • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits, • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management • Performs multiple tasks at the same time, • Looks for opportunities to improve knowledge and skills within the retail Store, • Able to operate with minimal supervision, • Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook, • All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High school diploma or equivalent education, • 6+ months of specialized experience, • Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision, • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $24.37 Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility., • Applies Quality concepts presented at training during daily activities. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ___. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can ___ to learn about Philadelphia’s fair chance hiring law. For more information, ___.

The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program., • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making., • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient., • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions., • A desire for growth and a mindset that generates long term success through adaptability and personal accountability., • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. ___ Series 07 - FINRA, Series 63 - FINRACustomer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program., • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making., • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient., • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions., • A desire for growth and a mindset that generates long term success through adaptability and personal accountability., • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. ___ Series 07 - FINRA, Series 63 - FINRACustomer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Job Description Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact! Title: Telehealth Program Manager Reports to: Senior Director, Telehealth Location: Remote, EST Only FLSA Status: Full-Time, Exempt *Must hold an active license (LICSW, LCSW, LMHC, LPC) in MA or NC with at least 3 years post-independent practice and be willing/able to obtain additional state licenses as needed. Role Summary: The Telehealth Program Manager leads Guidelight Health's multi-state virtual programming with vision, operational excellence, and a focus on delivering an exceptional client experience. This role ensures high-quality care, compliance with all regulations, and effective business performance across virtual Intensive Outpatient (IOP) and Partial Hospitalization Programs (PHP). This individual serves as the central driver of program success: overseeing operations, guiding staff performance, maintaining compliance standards, and fostering a collaborative, mission-driven team culture. They will work closely with cross-state clinical, operational, and administrative leaders to ensure seamless care delivery, efficient use of resources, and consistent application of the "Guidelight standard" of care. Role Responsibilities: * Leadership & Program Oversight * Support the growth and execution of multi-state virtual IOP and PHP programs. * Ensure care delivery aligns with Guidelight's clinical standards and patient-first mission. * Oversee day-to-day operations across time zones, balancing clinical, operational, and administrative priorities and requirements. * Build and sustain a strong virtual team culture that emphasizes accountability, inclusivity, and collaboration. * Clinical Supervision * Provide oversight and clinical supervision for all virtual program clinicians, ensuring adherence to Guidelight standards, treatment protocols, and best practices. * Support ongoing professional development, competency assessments, and performance evaluations for virtual clinical staff. * Serve as the escalation point for complex clinical cases and program-level clinical decision-making. * Compliance & Quality Assurance • Ensure programs comply with federal, state, and payer requirements for virtual behavioral health delivery. Monitor program performance metrics (utilization, retention, client satisfaction, clinical outcomes). * Support preparation for audits, accreditation (e.g., CARF), and quality improvement initiatives. * Partner with compliance partners to maintain documentation, licensure, and HIPAA standards. * Financial & Operational Management * Partner with leadership to establish and achieve census and program growth targets. * Support the optimization of workflows and systems for scheduling, intake, and client support in a virtual environment. * Collaborate with outreach and business development teams to drive referral volume. * Staff Leadership & Development * Recruit, train, and support virtual program staff (clinical, operational, administrative). * Ensure onboarding and training practices equip staff for virtual-first service delivery. * Foster cross-functional collaboration between the virtual department and support teams. * Client & Community Engagement * Ensure clients and families experience a consistent, supportive, and accessible entry into care. * Serve as a visible representative of Guidelight Health for clients, referral partners, and regulatory stakeholders. * Promote client voice and cultural inclusivity in program design and delivery. Required Qualifications: • Master's degree in counseling, Social Work, Marriage & Family Therapy, or related field., • Must reside in and be willing to work Eastern Standard Time (EST)., • Must hold an active license (LICSW, LCSW, LMHC, LPC) in MA or NC with at least 3 years post-independent practice and be willing/able to obtain additional state licenses as needed., • A minimum of 2 years of experience in clinical virtual care management or program leadership., • Proven track record in visionary leadership, strategic planning, and adept team management., • Demonstrated ability to lead distributed teams in a fast-paced healthcare environment., • Proficiency with virtual care platforms, EMR/CRM systems, and Microsoft Office., • Strong communication skills with ability to represent Guidelight to internal and external stakeholders., • Experience in multi-site or multi-state healthcare program leadership., • Higher level-of-care clinical experience (IOP, PHP, residential, inpatient) preferred. Pay Range$115,000—$125,000 USD

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program., • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making., • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient., • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions., • A desire for growth and a mindset that generates long term success through adaptability and personal accountability., • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. ___ Series 07 - FINRA, Series 63 - FINRACustomer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Position summary: The Division of Developmental Medicine (DDM) is one of the largest and most comprehensive divisions of its type in the United States. The mission of the DDM is to improve the lives of infants, children, and adolescents with developmental and behavioral conditions, and to support them and their families throughout their child’s life span. As a Patient Experience Representative, you will work under close supervision to provide support to the administrative operations of Developmental Medicine and work to ensure the best possible patient experience by effectively coordinating services to patients and families. Key responsibilities: • Patient Encounter Management:, • Providing positive and effective customer service that supports unit operations, • Collaborating with referring providers and practices, • Obtaining required authorizations to compile patient and staff schedules, • Scheduling patients and supporting patients encounter, • Check In / Check Out:, • Greeting and directing patients, families and visitors, • Monitoring daily schedule and coordinating flow with clinicians/supervisors, • Reconciling payments and preparing deposits, providing record of transactions in Hospital systems, • Facilitating and directing communication with Financial Counseling, • Administrative:, • Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services, • A high school level of education, bachelor’s degree preferredExperience:, • Prior customer service or administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary: The Senior Patient Experience Representative will support front desk operations, ensuring a positive patient experience through scheduling, insurance verification, patient finance coordination, and customer service. This role manages clinic activity, resolves scheduling and service issues, handles calls and authorizations, and contributes to training and process improvement initiatives. Candidates should bring managed care experience, strong problem-solving skills, and the ability to multitask in a fast-paced environment; the position is primarily in-person with potential for hybrid flexibility. Key Responsibilities • Customer Service • Provides positive, effective customer service to patients, families, and referring providers., • Responds to routine inquiries and resolves complex issues in alignment with hospital policies., • Collaborates with providers and practices to manage complex patient needs. • Patient Registration/Admissions/Discharge • Monitors clinic activity and addresses patient concerns to ensure a positive experience., • Registers new patients, verifies demographics, insurance, and referral information., • Collects and processes clinical documentation, prior authorizations, and referrals., • Secures and reconciles patient co-payments, prepares deposits, and facilitates communication with Financial Counsel., • Prepares examination rooms, assists patients, and ensures required forms and documentation are completed. • Scheduling • Schedules patient encounters and procedures across providers, departments, and institutions., • Monitors daily schedules, coordinates patient flow, and communicates with clinicians to optimize efficiency. • Patient Flow Coordination • Participates in shift handoffs and team huddles to maintain coordinated patient care. • Administration • Manages calendars, schedules meetings/events, and prepares related documents and logistics., • Triages calls, messages, and emergency requests; provides general clerical support., • Collects and organizes medical records, requisitions, and supplies for appointments or admissions., • Coordinates with other departments for ancillary services and processes correspondence, mail, and prescription refills. • Training • Trains and orients staff on systems, processes, terminology, and policy updates., • Provides guidance on problem resolution, operations, billing, and payer requirements. • Technology • Utilizes office technology, scheduling and billing systems, and Microsoft Office tools., • Enrolls patients and caregivers in the patient portal. * Process Improvement • Supports departmental and organizational initiatives for continuous improvement. • A high school level of education, bachelor’s degree preferredExperience:, • 1 year of relevant experience requires, • Prior customer service or administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Job DescriptionBenefits: • Gas reimbursement, • Company swags, • Uncapped commissions, • 401(k), • Competitive salary, • Flexible schedule, • Home office stipend, • Opportunity for advancement, • Paid time off Youll manage the entire sales process, including lead follow-up, in-home consultations, detailed quoting, and contract closing. This role requires a self-motivated, results-oriented professional who combines strong communication skills with the discipline to meet and exceed sales goals. Youll work closely with project managers and the installation teams to ensure every client receives the high-quality service and workmanship that define Ideal Siding. With consistent success, leadership, and operational excellence, this position offers a pathway for career advancement into a General Manager role overseeing broader business operations and contributing to the strategic development of Ideal Siding Boston. If you are an energetic, customer-focused sales professional seeking both financial reward and long-term growth within one of North Americas fastest-growing home renovation companies, we encourage you to apply. The position offers a base salary plus uncapped commissions Qualifications • Sales Experience: At least 5 years' experience in consultative sales, including at least 3 years in construction, home renovation, or other home services., • Customer-Centric Approach: Strong interpersonal and communication skills and EQ to build trust and manage client relationships effectively., • Tech-savvy: Comfortable using Excel and other software to track leads, generate quotes and reports, and manage client interactions., • Problem-solving ability: Skilled at handling client concerns and questions in a professional way while delivering quick, practical solutions., • Integrity: Honest, accountable and collaborative professional, • Valid drivers license and reliable transportation for client visits., • Nice to have: active Construction Supervisor License (CSL) or interest in obtaining a CSLCompany Overview, • Founded with a vision to make siding installation a more streamlined, stress-free, and fair-priced experience for homeowners, Ideal Siding has rapidly expanded to 75 locations across the U.S. and Canada, becoming one of North America's fastest-growing home renovation companies., • Ideal Siding Boston's mission is to beautify and protect our customers' homes with a commitment to quality, customer satisfaction, and the utmost professionalism Company Values • Openness transparency, communication, and accountability are what fuels us! We are very honest with homeowners and crews and never hide important information., • Hard work and professionalism this is our secret sauce. We strive to work harder and better than our competitors. Flexible work from home options available.

Job Description Job Summary: The Sales Representative promotes, sells, and services the company's products directly to vascular specialists. Responsibilities: To perform this job successfully, an individual must be able to perform each essential job task satisfactorily. The tasks listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Possess superior clinical knowledge of the Detour product, its clinical application, indications, contraindications, implant techniques, and procedural troubleshooting., • Be capable of instructing new users and their staff on the use of the product in an in vitro environment., • Utilize a clinical sales approach to educate physicians and staff around vascular therapies from the Company and gain commitment to using the Company's products., • Meet with assigned groups of physicians and physicians' staff on a consistent basis to promote and detail products and services, relate new product information, and receive feedback on the company's products and services., • Possess a superior knowledge of healthcare economics and financial metrics as it relates to educating Administrative, Operational, and Clinical customers on the economic value of utilizing the Detour procedure to benefit the hospital performance and throughput., • Travel throughout the assigned territory to call on established and prospective customers at all levels of the hospital, to educate on peripheral vascular disease and the Detour procedure., • Utilize market development techniques to grow awareness and understanding of PVD and the Detour procedure throughout the healthcare community., • Connect physicians in different markets to increase awareness and understanding of currently available data and techniques to treat patients in the most effective way., • Successfully lead and manage new product introductions through an account's Value Analysis process (VAC)., • Participate in clinical meetings, exhibitions, and trade shows when designated., • Understand and support the company's policies and procedures as it pertains to product complaint handling and required regulatory reporting., • Meet monthly, quarterly, and annual sales quotas established by company., • Follow corporate policies regarding customer entertainment and customer relations., • Collect and report on competitive information on Marketing., • Prepare periodic reports, including weekly call reports, weekly expense reports, periodic general reports, and other reports assigned., • Quote prices and credit terms, and prepare sales proposals/contracts for orders obtained and prospective orders., • Other responsibilities assigned as needed outside the scope of this list, with any special instructions issued at the time of assignment, as required., • Perform other duties as assigned by the supervisor. Qualifications: Education: • Bachelor's Degree preferred, or equivalent combination of education, training, and experienceExperience:, • Five years of related experience and/or equivalent combination of education and experience i.e., medical device sales in vascular, cardiovascular, neurovascular, or other disruptive endovascular therapies, • 3+ years selling peripheral vascular medical devices Skills/Competencies: • Ability to educate and influence physicians and clinical staff through a consultative, value-based selling approach that drives product adoption and long-term engagement., • Strong understanding of healthcare financial metrics and the ability to effectively communicate the economic impact and value of the Detour procedure to administrative, operational, and clinical stakeholders., • Skilled in building relationships across multiple levels within hospital systems, expanding product awareness, and facilitating physician-to-physician knowledge sharing to drive regional adoption., • Experience leading products through hospital Value Analysis Committees (VAC), effectively navigating the evaluation process to support successful market introduction., • Knowledge of regulatory requirements, including complaint handling and reporting protocols; adherence to company policies regarding compliance and ethical customer interactions., • Proven track record of meetings or exceeding monthly, quarterly, and annual sales targets through strategic territory management and customer engagement., • Strong verbal and written communication skills; capable of preparing clear, concise reports including sales activity, expense tracking, forecasting, and competitive insights., • Comfortable representing the company at clinical meetings, trade shows, and industry conferences to support product education and market visibility., • Ability to work collaboratively with sales, marketing, clinical, and regulatory teams to align strategies and optimize customer impact., • Resourceful, proactive, and adaptable in dynamic clinical environments and evolving customer needs.

Are You An Outgoing Paralegal or Attorney with Drive, Ready to Take Your Career into Your Own Hands With An Amazing Company?.COMMERCIAL SALES REPRESENTATIVE- TITLE INSURANCE/ COMMERCIAL REAL ESTATE.Our client, a leading financial services company and one of the nation’s premier providers of.Commer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Team: We are seeking a Sales Development Representative to join the Enterprise Sales Team. The primary function of this role will be to partner with Enterprise Sales Executives, drive and nurture prospect engagement, and assist in the sales cycle of athenahealth’s full portfolio. This role requires strategic and strong critical thinking skills in order to gain access to executives at multi-billion-dollar healthcare organizations. You will receive unique mentor experience partnering 1-to-1 with enterprise-level sale executives. Job Responsibilities 70% Outreach Responsibilities * Articulate athenahealth’s value to potential prospects via various outlets, including phone, online and in-person * Research and understand the complexities and trends in healthcare * Develop territory strategy to penetrate market * Help create and leverage existing marketing programs, such as events and webinars, to engage potential prospects * Develop and implement new and creative outreach strategies * Ensure quality of opportunities and leads so they become forecasted in pipeline * Share market feedback with Sales Executives * Nurture relationships with prospects to build sales pipeline 30% Sales Operations * Consistently track all outreach in Salesforce * Leverage internal and external resources to generate new leads * Attend industry events and dinner seminars Typical Qualifications * Bachelor’s degree required * 2+ years of corporate work experience; 2+ years of sales experience required * Working knowledge of Salesforce * Strong business acumen * Strong critical thinking skills * Excellent communication skills- both written and verbal * Strong presentation and professionalism (both on the phone and in person) * A team player and positive attitude * Ability to understand a full-cycle sales process * Exceptional organizational and time management skills * Mastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint This is a hybrid role, working a minimum of three days per week from one of our offices in Atlanta, GA, Austin, TX, or Boston, MA. Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Job Description We are looking for Sales Development Representatives across all sales segments within our Sales division. Looking for fast career growth in a job that inspires you? We’re hiring Sales Development Representatives in our Boston, Austin, and Atlanta offices. As an SDR at athenahealth, you’re on a clear path to a closing sale role — quickly. Most SDRs see career growth and increased earning potential in under a year. With mentorship, constant collaboration, and a recognition-driven culture, you’ll experience the incomparable benefit of a supportive workplace with continuous training and exercises like pitch competitions to hone presentation skills, you’ll be fully prepared to succeed. The Team: We have several Sales Development Representative teams across all sales segments: Independent Medical Group Sales, Community Hospital Sales, and National Health Systems. Each team is responsible for partnering with a specific segment of Sales Executives to help source new opportunities and strategically bring prospects into market. These teams are essential to helping grow the sales pipeline, as well as being the source for new Sales Executive and Account Executive talent. This team focuses on diversity and inclusion and is always working to become a more equitable organization. Job Responsibilities * Articulate athenahealth’s value to potential prospects via various outlets, including phone, online and in-person * Build effective outreach strategies by leveraging partnership with sales counterparts, marketing and other internal tools and content * Partner with Sales Executives in assessing effectiveness of outreach strategy * Establish initial relationships with prospects to qualify opportunity and initiate handoff to the Sales Executive team Typical Qualifications * Bachelor's degree or equivalent experience * 1 - 3 years of professional sales experience * 1 - 3 years of outbound cold calling and prospecting experience * Working knowledge of Salesforce * Strong business acumen * Strong critical thinking skills * Excellent communication skills- both written and verbal * Ability to build rapport with prospects by identifying pain and creating value with athenahealth’s solutions * Strong presentation and professionalism (both on the phone and in person) * A team player and positive attitude * Exceptional organizational and time management skills * Mastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint This is a hybrid role, working a minimum of three days per week from one of our offices in Atlanta, GA, Austin, TX, or Boston, MA. Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Job Description The Construction Project Executive is a senior-level leader responsible for overseeing the successful planning, execution, and delivery of small to large-scale construction projects. This role ensures all projects are delivered on time, within budget, and to the highest standards of safety and quality. The Construction Project Executive serves as the primary point of contact for clients, partners, and internal stakeholders, driving operational excellence and profitability across multiple construction teams. A Project Executive works on projects with elite local clients that seek us for our expertise. They have project ownership from start to finish, and because they own the project, they are responsible for the outcome. As a JDL Corporate Interiors Construction Project Executive, you will be responsible for the following: • Maintaining and developing relationships to reinforce a commitment to world class customer service across the board: including co-workers, clients, subcontractors, vendors, and the design community., • Aids in locating potential business deals by contacting potential partners, discovering and exploring opportunities, • Successfully manage JDL's largest and most complicated projects, • Assist in business development by promoting JDL brand in the marketplace, • Assist with mentoring Project Managers and Assistant Project Managers. Establishing annual performance goals for assigned staff and conducting timely and meaningful verbal and written performance evaluations., • Ensuring a schedule is in place during project set up and sub-bidding that reflects the project strategy and is sufficient for estimating and subcontractor purchasing selection., • Participate in development and final review of scope, buy-out and schedule., • Developing a purchasing schedule and strategy to anticipate, address and resolve purchasing challenges during the early stages of pre-construction., • Executing each project phase including pre-construction, construction, closeout and post- construction services., • Collaborating with Estimating and Purchasing in set up of projects to insure profitability, client satisfaction and the best subcontractors for the job., • Working in partnership with the Project Superintendent to maintain an updated and accurate project schedule., • Thorough completion of all financial data with an eye to quickly identify potential/existing issues that could lead to sub-par financial performance., • Effectively administering the requisitioning and collections process to ensure timely payments., • Promoting positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors and continually instilling this philosophy in the project team., • Demonstrate strong leadership and professionalism to be emulated by other JDL staff. Be a resource for Project Managers and Assistant Project Managers when questions or problems arise on jobs. Assist in finding solutions to those issues to ensure the successful completion of the overall project., • Meets regularly with client representative at various jobs to determine client requirements and promote favorable client relations, • Identifies and implements value-added services to the client, • Research, review and address any owner, landlord, city/state requirement or procedure to avoid project delays, ensure safety, and/or ensure client satisfaction, • Develop comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, inspections, • Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project, • Maintain and review punch list process to ensure all are addressed and executed in a timely manner, • Actively participate in all company-wide training and development initiatives, also work with and mentor JDL Corporate Interiors staff, • At times Construction Project Executive may asked to participate in Project Superintendent duties on project sites.

Job Description Senior Project Managers work on projects with elite local clients that seek us for our expertise. They have project ownership from start to finish, and because they own the project, they are responsible for the outcome. As a JDL Corporate Interiors Senior Project Manager, you will be responsible for the following: • Maintaining and developing relationships to reinforce a commitment to world class customer service across the board: including co-workers, clients, subcontractors, vendors, and the design community., • Aids in locating potential business deals by contacting potential partners, discovering and exploring opportunities, • Successfully manage JDL's largest and most complicated projects, • Assist in business development by promoting JDL brand in the marketplace, • Assist with mentoring Project Managers and Assistant Project Managers. Establishing annual performance goals for assigned staff and conducting timely and meaningful verbal and written performance evaluations., • Ensuring a schedule is in place during project set up and sub-bidding that reflects the project strategy and is sufficient for estimating and subcontractor purchasing selection., • Participate in development and final review of scope, buy-out and schedule., • Developing a purchasing schedule and strategy to anticipate, address and resolve purchasing challenges during the early stages of pre-construction., • Executing each project phase including pre-construction, construction, closeout and post- construction services., • Collaborating with Estimating and Purchasing in set up of projects to insure profitability, client satisfaction and the best subcontractors for the job., • Working in partnership with the Project Superintendent to maintain an updated and accurate project schedule., • Thorough completion of all financial data with an eye to quickly identify potential/existing issues that could lead to sub-par financial performance., • Effectively administering the requisitioning and collections process to ensure timely payments., • Promoting positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors and continually instilling this philosophy in the project team., • Demonstrate strong leadership and professionalism to be emulated by other JDL staff. Be a resource for Project Managers and Assistant Project Managers when questions or problems arise on jobs. Assist in finding solutions to those issues to ensure the successful completion of the overall project., • Meets regularly with client representative at various jobs to determine client requirements and promote favorable client relations, • Identifies and implements value-added services to the client, • Research, review and address any owner, landlord, city/state requirement or procedure to avoid project delays, ensure safety, and/or ensure client satisfaction, • Develop comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, inspections, • Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project, • Maintain and review punch list process to ensure all are addressed and executed in a timely manner, • Actively participate in all company-wide training and development initiatives, also work with and mentor JDL Corporate Interiors staff, • At times Senior Project Managers may asked to participate in Project Superintendent duties on project sites.

Job Description GRADE: 15 DEPARTMENT: Planning and Development REPORTS TO: Director of Planning and Development FLSA STATUS: Non-Exempt, Hourly STANDARD HOURS: 37.5 per week UNION: Teamsters Local #122 SUMMARY The primary purpose of this position is to direct the planning tasks associated with modernization, new development, and redevelopment of public housing at the Cambridge Housing Authority (“CHA” or “Authority”). This position works in conjunction with other Project Manager(s), and supervises the Assistant Program Manager(s). All activities must support the CHA’s strategic goals and objectives and produce results that accomplish the goals of the Planning and Development department. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s Degree in and experience in program administration, contract administration, or housing planning is required; Master’s degree in planning, business administration, real estate development, public administration, or architecture is preferred. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered. Technical Skills To perform this job successfully, an individual should have strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook). Incumbent also should be capable of using financial, accounting, and file management software. Ability to learn other computer software programs may be required by assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. • Implements the planning phases of modernization, new development, and redevelopment programs, as may from time to time be established by the CHA; utilizes available State and Federal programs to meet the housing needs of low-income persons in the City of Cambridge, • Prepares proposals and applications for funding under Federal, State, and local programs, • Undertakes planning studies and data collection/analysis efforts as necessary for the effective implementation of CHA policies and programs, • Prepares recommendations on the scope of projects for the Director of Planning and Development, • Solicits, selects, and provides administrative services to architects and engineers, • Maintains records documenting the progress of the project, • Communicates with funding agencies, • Coordinates work with tenant councils, managers, various citizen groups, and staff in other CHA departments, • Coordinates site selection for new development projects, • Reviews reports, information, and schematic and construction plans and specifications To perform the job successfully, an individual should demonstrate the following competencies: Behavioral Competencies Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Job Competencies • Ability to identify, organize, and present data and information clearly and concisely, • Ability to maintain effective working relationships with associates, tenants, and various citizen groups, • Ability to direct and supervise consultants, • Ability to present ideas effectively, both orally and in writing The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. While the work is primarily sedentary, excessive walking, standing, bending, and carrying of items such as books, binders, files, and documents is required. The employee must occasionally lift and/or move up to 25 pounds. Work may entail travel to meetings, conferences, and workshops in other cities. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is usually moderate. 8:30 am to 5:00 pm Monday through Friday 37.5 hours per week

Job Description Position: Assistant Program Manager (Residential) Reports to: Program Manager Hours: Full-time/32 hrs.$20.85, Wednesday-Friday 12p-8p and Saturday 8a-4p Location: Lawrence Street Triangle’s Expectation of Employee: • Adheres to Triangle Policy and Procedures, • Acts as a role model within and outside Triangle Performs duties as workload necessitates, • Maintains a positive and respectful attitude, • Communicates regularly with supervisor about Department issues, • Demonstrates flexible and efficient time management and ability to prioritize workload, • Consistently reports to work on time prepared to perform duties of position, • Support individuals as needed or directed in problem solving, personal care, medical care, socialization, and leisure activities., • As assigned by the program manager, schedule staff coverage of all shifts by appropriate, well-trained staff., • Document staff meeting minutes., • Ensure all necessary medical and psychiatric appointments are scheduled and attended., • Plan/transport/accompany individuals to appointment or assignment of staff to accompany individual., • Ensure medical notes are written and follow up is as ordered by doctor., • Ensure medication is handled and administered by certified staff in keeping with DDS/DPH Medication Admiration Program guidelines., • Ensure medication is ordered, tracked, and stored as regulations require (oversight of medication closet.), • Monthly review of all Medication Treatment Forms to ensure that they are valid and updated as needed., • Confer with Program Manager for advice, support and to resolve problems., • Print monthly documentation including, but not limited to, behavior data collection sheets, daily progress notes, task analysis forms and any other pertinent forms., • Assist in the development and implementation of behavior support plans., • Work with staff/individuals to promote growth in each of the QUEST quality of life areas (i.e., Individual control, respect and dignity, relationships, community memberships personal growth & accomplishments, personal wellbeing, and community integration)., • Know and adhere to all safety policies and emergency procedures., • Know basic emergency facts regarding all individuals living at the residence., • Monitor individual funds and review the financial transaction records., • Knowledge of budget. Shop for household supplies within the existing budget., • Monitor individual funds and review the financial transaction records, which include but are not limited to weekly audits as well as an end of month audit., • Ensure the residence is maintained in a safe and clean manner., • Maintain Triangle property in good and sanitary condition. Inform the Program Manager of any maintenance issues., • Assist with new program development., • Attend trainings as directed by the program manager., • At Least 3 Years of experience and knowledge of Residential Program Management, • Bachelor’s degree in Social Work or related field., • 4-7 years’ experience working in for a social services or related organization. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionD.A. Davidson & Co. - the Strength of AdviceOur firm delivers a breadth of quality financial solutions to individual and institutional investors, companies, and government entities. D.A. Davidson Companies provides straightforward, personalized advice, nationally recognized research, and capital market investment banking expertise to clients who need help achieving their strategic financial goals. Investment Banking - Analyst D.A. Davidson & Co., a leading full-service investment banking firm with operations nationwide, is accepting applicants for full-time Analyst positions working with the firm’s Diversified Industrials Investment Banking Group. The Analyst will play an important role working with senior bankers on strategic assignments, assisting clients with mergers and acquisitions, public offerings, private placements and other advisory services. Qualifications: • Bachelor’s degree with a minimum 3.5 GPA., • Some investment banking or transaction experience in related fields such as accounting, consulting or corporate finance required., • Working knowledge of business software (especially Word, Excel and PowerPoint)., • General level of financial knowledge (financial modeling, macroeconomics, current events, etc.)., • Excellent verbal and written communications skills, strong work ethic and teamwork skills. Self-motivated, with a strong desire to excel in a challenging field., • Good judgment in confidential situations and ability to exercise discretion when handling confidential information., • Flexibility to work long hours, nights, and weekends, as needed for workflow., • Upon hiring, the successful completion of the FINRA Limited Representative-Investment Banking Exam (Series 79) and the Uniformed Securities Agent State Law Exam (Series 63), and the Securities Industry Essentials Exam (SIE).In this role you will:, • Develop financial modules to analyze a wide variety of client-specific projects., • Collaborate with an industry team from peer analysts to managing directors., • Support business development activities of senior investment bankers., • Attend client meetings and interact on transactional and technical issues., • Actively participate in live deals, such as M&A, IPOs, and advisory

Job Description Sector Leader | Mission Critical HED is looking to add an experienced team member with a background in architecture and/or engineering who will be accountable for leading the Mission Critical sector, with a focus on data center projects, ensuring that the health of the entire project portfolio for the sector is in excellent condition. Also responsible for understanding and representing client requirements to the project teams. About HED We are a team that is full of ideas, experience, creativity, passionate opinions, insatiable curiosity, uncompromising integrity, commitment, and skill. Our culture is about aspiration, embracing change and challenges, listening to (and learning from) each other, encouraging continual learning, and inspiring collective growth. As an inclusive, integrated architecture and engineering practice, we value the diversity of perspectives, experiences, abilities, and expertise that advance both the work we do, and the world we share. Typical Duties • Be the client advocate and bridge to the project team on projects to ensure that all requirements are represented., • Assist project managers with up-front planning aimed at providing quality documents within established hourly budgets and supporting them to meet performance objectives., • Ensure that project managers are following the HED design process with completion of the appropriate quality review milestones., • Monitor financial performance of the sector projects. Provide guidance to project managers when project financial goals are not being met., • Evaluate sector workload, staff assignments, project planning and quality assurance. Identify and coordinate with business leader and operations leader for sharing of project workload and staffing resources across sectors., • Responsible, in partnership with the business leader, as the sector representative for jobsite and client related emergencies., • Mentoring project managers and team members as needed., • Oversee sector business activities in coordination with other sector leaders, including client and project commitments., • Facilitate efforts, both in pursuing and processing work, to further the sector’s growth and development with the goal of establishing and maintaining a strong presence for the sector across locations. Such efforts are to be within the established firm policies, procedures, and workflows., • In coordination with the sector business leader, oversee principal-in-charge project activities, including development, negotiation, and implementation of the professional services proposal/contract process; establishment of project service delivery requirements, hour allocations, team structure and project schedule commitments; and projection of profit goals consistent with the company’s established policies, procedures, and resource capabilities., • Serve as one of the company’s main participants and spokespersons with prospective clients, professional organizations, and the public, playing a lead role in the marketing of the company’s professional services., • Assist the sector’s business leader and operations leader, to help identify a core team of experts within each technical discipline (as appropriate to the size and geographic reach of the sector) to service clients and provide technical expertise specific to the sector., • Represent the company as principal-in-charge on select projects, when requested or required, and provide other direct billable services as appropriate to meet the company’s overall chargeability goals.Skills, Knowledge, Education and Experience, • Bachelor’s degree in architecture or engineering is required., • Professional licensure or board approved certification is required., • Minimum 15 years of professional experience with a minimum of five years of Data Center design experience., • LEED accreditation is preferred., • Understanding of data center sector, client relationship skills and strong business skills., • Extensive knowledge of all aspects of professional services from marketing through project close-out, including design and technical expertise., • Ability to motivate others and develop teamwork; excellent writing and speaking skills, and strong organizational skills., • Ability to work well with others under deadline situations., • Detail-oriented, self-motivated, enthusiastic, and flexible., • Strong business acumen., • Professionalism, assertiveness, decisiveness, integrity, and the ability to lead and influence, as appropriate for a senior level position that is highly visible to clients and staff., • Ability to interact appropriately in various business and social settings with all types of people., • Models HED’s core values., • Capable of performing all the duties of a project manager is required., • Computer literate. #LI-DD1

Job DescriptionStatement of Duties The employee is responsible for all administrative, financial, and business office customer service functions of the DPW. Employee is required to perform all similar or related duties Essential Functions: The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. • Direct, coordinate and supervise administrative, financial, and service functions of office., • Manage accounting, budgeting, and payroll activities., • Provide financial analyses of ongoing projects and contracts., • Perform studies and prepare operational reports of divisional functions and activities., • Monitor Personal Services, Ordinary Maintenance, Contracts, and Capital spending and make recommendations for budget adjustments., • Forecast annual revenues and expenditures., • In coordination with the Director of Operations and Divisional Superintendents, draft specifications, and contract terms for a wide variety of supplies and services needed by the Department., • In coordination with the Purchasing Department, procures by competitive bidding informal quotations and negotiation, items of supply, equipment, fleet vehicles, and certain contractual services necessary for the operation of the Department., • Initiates contacts with vendors relative to supply and equipment availability, purchase orders, and contracts., • Negotiate and implement strategies with vendors and internal customers to reduce cost and improve delivery and service., • Work with the Director of Operations and Divisional Superintendents to develop a system of monitoring vendor performance., • Assists the Commissioner in negotiating contracts working with vendors, the Law Department, and Purchasing Department., • Studies price trends and market conditions; keeps abreast of supply sources and new product development., • Review revenue receipts and entries for proper posting in accounting system., • Manage service section responsible for providing centralized reception, work request and complaint services., • Establish administrative and operational controls to record and monitor departmental activities (i.e., attendance, overtime project costs)., • Develop and implement divisional procedures., • Participate in developing and implementing departmental policy. Knowledge, Abilities and Skill Knowledge: Knowledge of governmental budgeting and accounting; knowledge of enterprise fund accounting. Abilities: Ability to interact with diverse groups and individuals. Ability to complete multiple tasks in a timely, detailed and organized manner. Skill: Analytical skills required. Proficient data processing skills including worked processing and spreadsheet applications. Work Environment The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments. Physical and Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions. Physical Skills Few physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. May also be some occasional lifting of objects such as office equipment and computer paper (up to 30lbs.) Motor Skills Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers. Visual Skills Visual demands require constantly reading documents for general understanding and analytical purposes. Hours: Full-Time Salary: $110,000 annually plus benefits Union: Non-Union FLSA: Exempt Date Posted: August 19th, 2025 The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or . Pre-Employment Requirements for All Employees: • MA Criminal Offender Record Information (CORI) clearance, • 4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union., • Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City, • Dental coverage low and high plans through Cigna, • Vision care through Vision Service Plan (VSP), • Long term disability through Sun Life, • Group and voluntary life insurance through Boston Mutual, • Health Care and Dependent Care flexible spending through Benefit Strategies, • Deferred compensation plans through a choice of three vendors, • Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health, • Annual cancer screening & wellness release, • Somerville Retirement Pension System, • Tuition reimbursement, • MBTA pass program, • FREE Blue Bikes membership Powered by JazzHR 2zN051bSw6

Job DescriptionDescriptionJob Title: Family Support Specialist Reports To: Senior Association Director of Family Support Services Employment Type: Full time Department: Youth Development Location: Association OfficeWorkplace Type: Onsite Compensation: $56,000-$58,500 Position Summary: Under the direction of the Senior Association Director of Family Support Services, the Family Support Specialist provides support and counseling to families regarding state financial subsidies for early education, afterschool, and camp; establishes and maintains subsidy records: and works alongside the program and business staff within the Youth Development Department; This position works with families to coordinate all facets of subsidy eligibility as well as provide additional resources as needed. Key ResponsibilitiesKey Functions/Responsibilities: • Oversee intake and enrollment procedures for children qualifying for EEC state subsidies, ensuring families are offered, and properly qualify for any financial support confirming all required documentation is in order., • Assist in the coordination of the child enrollment process into the YMCA, between YMCA program, and transitioning out of the program or to other forms of financial assistance., • Assess family needs at intake and reauthorizations and provide resources as needed., • Assist families in applying for SNAP benefits when requested., • Establish relationships with local organizations and providers that can provide services to children and families., • Support Youth Development business staff in contacting families when children have been absent from program to determine next steps., • Maintain all documentation and files associated with the family, including communication logs with YMCA staff and the family, • Add families and update family information on the EEC centralized waitlist., • Represent the YMCA of Greater Boston at open houses and provider fairs, sharing information on the family supports the YMCA provides, • Respond to common inquiries or issues from parents, members, and staff., • Disseminate information and feedback from staff and parents in an effort to increase effective practices and communication within the program., • Assist with trainings of Youth Development business staff on EEC financial assistance policies and procedures., • Support the Youth Development office with compliance audits., • Maintain on-going communication with both YMCA program and business staff. Additional Responsibilities:, • Access of professional development opportunities and attendance at relevant YMCA/external trainings and meetings., • Remain current in required and voluntary trainings in order to promote growth of mind, spirit and character values for all., • Representation of the YMCA in a professional manner within the community and its programs., • Additional responsibilities as deemed necessary by supervisor and department needs. Work Environment:, • The noise level in the work environment is usually moderate., • Frequent traveling between YMCA locations., • Occasional evening and weekend work is expected and may be required. Physical Demands:, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to stand; walk; use hands, handle, or feel objects, tools, or controls, talk and listen. The employee frequently is required to sit and reach with hands and arms., • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust., • Must be able to commute between multiple program locations and around the community to attend meetings and events. Effect on End Results: The effectiveness with which the Family Support Specialist has performed on the job should be measured in terms of: • Individual must be able to execute fiscal operations, have good interpersonal and communication skills, and the ability to work well with a team., • Sound administration of the program, evident in purposeful and coordinated programs, good public relations, development of personnel, and good record keeping and fiscal management., • Bachelor’s degree in Human Service or Education field, or 3 years’ experience working with at risk families., • Culturally competent and proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds., • Ability to identify, develop and monitor partnerships that meet specific needs of families and community., • Proficiency to handle multiple tasks, work independently, problem solve, and possess effective time management skills., • Strong interpersonal skills and the ability to work effectively as part of a team., • Excellent verbal and written communication skills., • Intermediate level knowledge of Microsoft Word, Excel and Outlook., • Reliable transportation to ensure travel between multiple locations and around the community to meet with families or to attend meetings and events., • Child Abuse Prevention (within 30 days of employment)., • Respect in the Workplace and Sexual Harassment (within 30 days of employment)., • Team Leader Certification., • EEC Financial Assistance Policy Guide., • Child Care Financial Assistance System (CCFA)., • YMCA Internal Software., • Others to be determined.

Job DescriptionDescription: POSITION SUMMARY Advocates are proactive, mission driven people who work to engage and assist vulnerable women to secure or retain their housing, access mental health services and substance use disorder treatment, and other critical services. WLP advocates are solution based, responsive to a diverse and challenging guest community with flexibility, identifying how best to achieve short and long-term goals, recommending and offering guests the tools and support to solve their problems, effectively planning the closing of cases and supporting women through this transition, and providing appropriate follow-up assistance. Working as an Advocate you will provide professional, timely and effective advocacy services to these women experiencing hunger, poverty, and homelessness. Reports to: Advocacy Manager Exempt Status: Exempt Position Status: Full Time ESSENTIAL DUTIES AND RESPONSIBILITIES: Schedule is 5 days; may include Saturdays Advocacy: • Establish and cultivate supportive and trusting relationships with guests., • Assist with guest needs for housing, public benefits, trauma intervention, financial questions, and make referrals for professional help with physical & mental health, addiction and any other needs., • Provide responsive assistance to solve immediate and longer-term needs and goals., • Work with guest on an action plan and schedule regular follow-up appointments until guest’s goals are accomplished or her needs are better met by other care providers., • Provide all responses and interventions in a therapeutic manner, integrating client-centered and trauma-informed techniques and other modalities as necessary (i.e. harm reduction, cognitive behavioral, motivational interviewing)., • Accompany guests when appropriate, to meetings and appointments for housing, court, and medical., • Evaluate interventions on on-going basis., • Prepare for crises and respond as needed., • Develop and maintain relationships with other critical service providers and maintain a current understanding of their programs., • Provide case management services at WLP, collaborators or satellite locations., • Attend offsite meetings and workshops as assigned by supervisor., • Actively participate in daily check outs, and weekly supervision with Advocacy Manager., • Work schedule includes weekly drop-in and scheduled appointments with guests, triage and office hours. Also includes training, workshop, meetings and other WLP commitments., • Act as a liaison with shelter Direct Care & Resource Center staff and volunteers as needed., • Support guests’ needs in accordance with policies and procedures manual, and as directed by Senior Staff., • Maintain staff, volunteer, donor and guest confidentiality., • Participate in WLP community holiday celebrations and events, as required,, • Accurate and timely reporting of all significant guest information including program database, incident reporting and all other data gathering requirements., • Accurate and timely reporting of financial data including petty cash, check requests, gift card requests, and credit card purchases. To perform this job successfully you will be a passionate, proactive, energetic and tenacious advocate determined to secure a safer future for the historically marginalized women who rely on Women’s Lunch Place for meals, housing, healthcare and support services. The requirements listed below are representative of the knowledge, skill and/or ability preferred. • High school diploma required. Associate or bachelor’s degree preferred, or commensurate experience with homelessness, poverty, addiction, mental illness, trauma, and/or abuse., • Ability to learn and take initiative in a fast-paced environment., • Ability to set limits in a clear and respectful manner., • Ability to respond to and prioritize multiple requests for assistance., • Experience in housing advocacy., • Experience and/or understanding of trauma informed care., • Knowledge of resources and emergency services available in Boston area., • Familiarity with state and federal legal systems regarding immigration, housing and behavioral health treatment. To be qualified for this position, an individual must meet the following standards and/or be able to perform the following essential functions and activities. Sensory and Communicative activities include: Seeing, hearing, feeling and speaking. An individual in this position will be exposed to the following environmental conditions: High level of noise, arguments, demands and commotion in community dining room. Benefits: • Dental insurance (100% employer coverage), • Flexible spending account, • Health insurance (80% employer coverage), • Life insurance, • Four weeks of paid vacation, • 10 paid holidays per year, • Retirement plan (5% employer contribution), • Tuition reimbursement, • Potential to participate in company bonus plan

Job DescriptionStatement of Duties The Equity Support – Housing staff will help disseminate information and connect community members to City and community resources including but not limited to housing, food access, financial support, educational access, childcare, employment, trainings, and health. The Equity Support - Housing staff will support community outreach efforts targeting traditionally under considered and marginalized populations including members of the community living in subsidized housing or public housing. Methods of outreach will include but are not limited to event tabling, community walk-abouts/roaming, office hours, drop-ins at partner organizations/businesses, houses of worship, flyering, phone-based outreach, leading focus groups, social media outreach and door-knocking. Essential Functions: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. • Reports directly to the Director., • Support community outreach efforts by sharing vital information, programming, and services with residents of subsidized and public housing., • Aid residents of subsidized and public housing in the completion of surveys to capture experiences and feedback, and in the completion of applications to connect these constituents to services and programming., • Participate in events sharing City information and connecting community members to City services, • Assist constituents via telephone or in person to navigate available services and programs, • Assist in recruitment efforts to increase the participation of Somerville’s residents of subsidized and public housing in the City of Somerville’s committees, commissions, boards, task forces, focus groups, among others, • Attend regular staff meetings, trainings and other meetings, as requested, • Maintain the highest standards of confidentiality One (1) or more years of directly relevant experience engaging with vulnerable populations and connecting them to services. Fluency in any of Somerville’s top three spoken languages preferred (Spanish, Portuguese, and Haitian Kreyol. Knowledge, Abilities and Skill Knowledge: Strong commitment to social justice. Proficient in all Microsoft Office Suite, including Outlook email. Knowledge of community agencies and resources. Ability: Ability to work independently and within a multicultural team. Creative and analytical thinking. Ability to problem-solve and use social media platforms. Skill: Must have strong interpersonal skills and communication skills. Strong listening skills and ability to ask questions. Fluency in any of Somerville’s top three spoken languages preferred (Spanish, Portuguese, and Haitian Kreyol). Demonstrated organizational and time management skills Work Environment The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments. Employee must be able to travel independently between work sites. Employee will be compensated for time traveled. Physical and Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions. Physical Skills Minimal physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. Work requires some agility such as moving in or about construction sites or over rough terrain. There may also be some occasional lifting of objects such as office equipment or photocopy paper (up to 30lbs.). When in the field, more physical skill may be required to accomplish the duties required. Motor Skills Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers. Visual Skills Visual demands require constantly reading documents for general understanding and analytical purposes. Hours: Part-Time, 19 Hours a Week, work hours are flexible, but include evening and weekend work as needed Salary: $25.00 hourly Union: Non-Union FLSA: Non-Exempt Date Posted: June 6, 2025 The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or . Pre-Employment Requirements for All Employees: • MA Criminal Offender Record Information (CORI) clearance, • 4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union., • Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City, • Dental coverage low and high plans through Cigna, • Vision care through Vision Service Plan (VSP), • Long term disability through Sun Life, • Group and voluntary life insurance through Boston Mutual, • Health Care and Dependent Care flexible spending through Benefit Strategies, • Deferred compensation plans through a choice of three vendors, • Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health, • Annual cancer screening & wellness release, • Somerville Retirement Pension System, • Tuition reimbursement, • MBTA pass program, • FREE Blue Bikes membership Powered by JazzHR yRlDnRKAtD

Job Description ACROBiosystems is a worldwide leader in developing and manufacturing recombinant proteins and critical reagents/assays to support drug development and clinical applications from target discovery and validation, candidate drug screening and optimization, CMC development, preclinical and clinical studies, commercial production, and companion diagnostics. We are committed to excellence in providing quality products and services and accelerating the process of therapeutic development. Our mission is to accelerate the process of target therapeutic drug development. We aim to be a cornerstone company in the life science and healthcare industry. We value the fast growth in a global market over a challenging time by excelling through quality, performance, and innovation, empowering our employees with trust, value, and respect, embracing diversity, and encouraging cross-functional collaboration and continuous learning. Job Summary The Finance Manager is a partner of ACROBiosystems and contributes to our company goals and customers’ needs. The Finance Manager will collaborate with all levels of the organization to deliver financial management. Essential Functions • Overseeing all aspects of finance, accounting, and tax functions and practices., • Developing financial models and analysis to drive commercial growth and success., • Leading annual operating plans and budgets for performance projections and resource allocation., • Conducting data analysis to identify and forecast trends and opportunities and assess and manage risks., • Implementing and administering financial policies and procedures to improve efficiency and curtail costs., • Ensuring compliance with financial regulations and maintaining internal controls., • Managing treasury planning and assessing investment opportunities., • Supervising and developing finance team and accounting staff., • Partnering with global finance and other functions to drive operational excellence., • Other projects or responsibilities may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications – Education and Experience • 5+ years of functional finance and analysis experience with a focus on business planning, budgeting, forecasting, and profitability analysis., • Master’s degree in accounting, finance, or related discipline required., • Proficient in Mandarin Chinese required. Preferred Qualifications – Education and Experience • None. Knowledge, Skills, and Abilities • Excellent communication skills and ability to prioritize tasks., • Provide strategic direction and decision-making for teams, handle risks as necessary., • Strong analytical skills and an ability to make informed decisions. Salary Range • DOE $100,000-$140,000 plus bonus. Location Open to: Delaware, California, Pennsylvania, North Carolina, Maryland, Massachusetts, New York, Utah, Washington, Minnesota. Work Environment & Physical Demands Office While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Job DescriptionCompany Description The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. In August 2025, The VERTEX Companies, LLC (VERTEX) acquired ADAMS Management Services Corporation (ADAMS), a nationally recognized leader in healthcare program and project management. For nearly 40 years, ADAMS has built its reputation on healthcare specialization, trusted client relationships, and a hands-on approach that gets results. By joining forces, we’ve created one of the most comprehensive healthcare consulting platforms in the industry. VERTEX brings the scale and depth of a global professional services firm — spanning forensics, construction project advisory, and regulatory consulting — while ADAMS adds unparalleled sector expertise. Together, we offer healthcare organizations a single, integrated partner to de-risk complex projects, ensure compliance and operational readiness, and deliver lasting value at every stage of the project lifecycle. Job Description The Senior Medical Equipment Planner directly performs medical equipment planning, procurement, installation, and other related project consulting services assignments contracted for delivery by the Company. They successfully plan and manage the equipment scope, develop and deliver the medical equipment documents, throughout the duration of our healthcare, science, and education projects. This role is responsible for managing projects ranging in size and complexity while simultaneously establishing a rapport with the design team and fostering ongoing relationships with the project owners. • Performs medical equipment consulting services as assigned, ensuring project continues on schedule and within budgetary and quality requirements., • Develops order of magnitude estimated equipment costs for clinical spaces based on program information from architects., • Leads and participates in medical equipment planning meetings with senior leadership, clinical users, architects, engineers, and consultants to support the selection of appropriate medical equipment., • Collaborates on medical equipment siting and installation requirements with clinical users, architects, engineers, and other consultants., • Elevates any issues related to medical equipment to the Client’s project team and ensures they are tracked and addressed., • Develops medical equipment lists and associated estimated costs within MEQ planning database(s)., • Revises medical equipment lists and estimated costs as projects move from schematic design through procurement and installation., • Understands and works to meet project schedule timelines., • Conducts and documents surveys and inventories of existing equipment within healthcare facilities., • Reviews submittal documents to ensure they are accurate and correct., • Works with vendors and internal ADAMS resources to provide detailed specifications be used for procurement proposals, including bidding., • Works with procurement on the reconciliation of purchase order information to equipment programmed within projects., • Collaborates with BIM team to ensure equipment placement drawings and submittals are complete and accurate., • Provides clear documentation of equipment changes to coordinators to update equipment lists., • Assists in preparation of project proposals and attends meetings as a project representative, working to establish positive client relationships., • Provides project medical equipment budget updates to the project Owner as required., • Manages project invoicing, tracks and manages project profitability., • Manages overall project lifecycle from inception through to lessons learned close-out including but not limited to planning, construction administration, procurement, and installation., • Reviews warehousing and other third-party payment requests and recommends approval or revision., • Maintains financial responsibilities required to support invoicing, revenue tracking, and overall successful outcome of projects., • Ensures effective communications and a collaborative work environment. When leading projects, the position will provide management and oversight.Qualifications Education: • Adept with planning, procurement and installation process and requirements for MEQ projects, including complex medical equipment systems. Maintains a current knowledge of medical equipment devices and systems and their applications within healthcare facilities. This includes all departments, specialties, and advanced/complex medical equipment systems throughout., • Strong attention to detail is required, as are excellent written and verbal communication and interpersonal skills. Ability to manage multiple large complex projects simultaneously. Expert within the MEQ planning database(s), including understanding of all equipment specifications for structural, mechanical, electrical, data, and plumbing siting and installation requirements. Additional computer proficiency including Bluebeam, Microsoft Word and Excel. Ensures all aspects of medical equipment team deliverables, including being on time, complete and accurate., • Must have an active driver’s license and be insurable to travel. The role requires regional travel to project sites on a regular basis for meetings, site inspections, and other coordination activities. Additional Information The annualized hiring range for this role is $130k to $175k. All your information will be kept confidential according to EEO guidelines. VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at . NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.

Job Description Job Code S1725TF Department Name Thomas Shortman Fund General Admin Reports To Senior Manager, Off-Sites FLSA Status Exempt Union Code N/A Management Yes Location: Massachusetts & Rhode Island About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under supervision of the Senior Manager, Off-Sites, the Adult Education Administration (Site Manager) - Bilingual Spanish is responsible to oversee the administrative operations of the Training Fund and ensures instructional quality across various off-site training programs. This role involves recruiting, coordinating with partner agencies and individual training locations, managing instructional staff, and responding to the needs of union members. Work Location & Schedule: This position is in-person at our Boston, MA location four days per week, with the fifth day dedicated to commuting to other sites as needed. Work Schedule: Tuesday–Saturday Essential Duties and Responsibilities: • Manages performance of training locations and virtual classes in accordance with Training Fund policies, • Acts as liaison with Employers, Union and Educational locations and cultivates new relationships., • Manages the day to day operations of the Satellite Office(s), • Communicates and coordinates with training locations, • Ensures all programmatic rules and regulations are followed, • Notifies Senior Managers of all incidents and takes corrective actions, • Responsible for timely submission of assigned reports, • Ensures all tools, books and supplies are maintained at the proper level of inventory, • Reports staffing needs to Senior Manager, • Manages and enforces the safety of members and staff in classrooms, • Interacts with vendors, repair people and delivery personnel, • Ensures that maintenance and facilities issues are reported to the appropriate individuals, • Keeps supervisors informed of all facility issues (building maintenance, cleaning & security), • Maintains accurate student records and attendance files, • Assists members in locating classes and maintaining their attendance, • Ensures the smooth registration and enrollment of students, • Communicates with department members concerning day to day activities, • Assists members with inquiries on phone and in person, • Knowledge of educational requirements as they pertain to advancing in the property services industry, • Able to travel to multiple sites during class sessions and to NYC for training and quarterly Staff Meetings and other meetings as needed, • Review instructor LMS tasks for completion and accuracy; ensure errors are resolved within one week; monitors acceptable QA score and provides feedback, • Maintain departmental standards on CISCO regarding Login, Ready State and Scorecard (quality monitoring), • Manages completion and accuracy of all Instructor ADP tasks; maintains departmental standards on scorecard, • Works independently to ensure the success of the site, • Locates additional program space, • Attends Union meetings, • Work with Union to designate appropriate building visits to market Training Fund, • Performs other functions as necessary or as assigned by senior management Qualifications (Competencies): • 5+ years experience in program administration, training management, or workforce development, • Experience in property/building services and/or the field of education required, • Strong knowledge of the geographical area and community resources, • Excellent at research and ability to apply information to inform program design/operational decisions, • Excellent communication skills: verbal and written, • Proficiency in Microsoft Office 365 Suite or similar platforms, • Excellent technical and troubleshooting skills, • Experience with Learning Management Systems (LMS) a plus, • Travel Requirement: Willingness and able to travel to various off-site training locations as required. This may include evenings and weekends, depending on training program needs. Soft Skills (Interpersonal Skills): • Detail oriented with excellent organization and analytical skills, • Ability to prioritize work, meet deadlines, manage multiple deadlines, and deliver results, • Good interpersonal and client service skills, • Able to build positive relationships and ensure client satisfaction Education: Bachelor's degree or 2+ years of post-secondary or trade school education required; equivalent experience can be considered Language Skills: Bilingual in English/Spanish required (read, write, and speak) Reasoning Ability: High Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling · 1/2 to 2/3 of the time: Sitting, Reaching with Hands & Arms · Over 2/3 of the time: Talking or Hearing · 100% of the time: Using Hands Work Location & Schedule: This position is in-person at our Boston, MA location four days per week, with the fifth day dedicated to commuting to other sites as needed. Work Schedule: Tuesday–Saturday

Job Description Location: Waltham, MA (hybrid) NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in. We're seeking a Finance Operations Manager to join our dynamic finance team. In this role, you'll own and enhance our financial processes and tools ecosystem, building the scalable foundation that will power the company's next stage of growth. What You'll Do: • Own the finance department's tools, driving integration and optimization to ensure seamless workflows, improved efficiency, and scalable solutions across the organization., • Own relationships with external providers, including travel and expense providers and other financial shared services providers over time., • Partner with business leaders to design and implement scalable and efficient financial processes that deliver on business goals., • Lead initiatives that streamline operations, generate cost savings, and improve efficiency across procurement, vendor management, and travel programs, • Analyze financial data to provide actionable insights to senior leadership and identify improvement areas., • Lead the Procure to Pay process to ensure alignment with company objectives, legal standards, and risk management strategies, • Utilize forecasting and planning tools to support company-wide financial initiatives and enhance predictive accuracy., • Support long-range and annual financial planning processes including income statement, balance sheet, and cash flow modeling. What We Need: • Bachelor's degree in Business Administration, Legal, Supply Chain Management, Finance or related field. MBA or equivalent is a plus., • 5+ years of experience working within finance operations or in close partnership with procurement and vendor management teams., • Demonstrated experience in sourcing, contract negotiation, and managing external provider relationships., • Excellent presentation, communication, and interpersonal skills, with the ability to influence stakeholders at all levels, including executives., • Strong analytical skills with the ability to interpret data and translate insights into action., • Technologically savvy with the ability to quickly learn and optimize new tools and systems., • Results-driven mindset with a strong focus on continuous improvement and operational excellence. Note on Fraudulent RecruitingWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $131,000—$178,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description COMPANY DESCRIPTION: Syner-G BioPharma Group is a science-led, strategic partner for life science companies. We provide integrated regulatory and biopharmaceutical development services spanning early development to post-market, along with operational strategy and support. With a global team of 400 employees across North America and India, our goal is to help our partners navigate the complexities of product development and accelerate their journey to market. We are a leading life sciences consultancy committed to advancing human health by helping organizations bring life-saving innovations to market faster, at scale, and with the highest quality. Our team partners with a diverse range of clients across the life sciences industry, supporting critical phases of the drug development lifecycle, from discovery and regulatory approval to technology transfer and the support in capital projects. We provide strategic guidance and hands-on expertise to streamline operations, enhance quality systems, and ensure regulatory compliance, empowering our clients to navigate complexity and deliver impactful therapies to patients worldwide. Syner-G BioPharma Group was recently honored with BioSpace's prestigious "Best Places to Work" 2025 award, for the second consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership, and innovation. At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. For more information, visit POSITION OVERVIEW: We are seeking a Facilities Engineer with experience in the management, execution, and day-to-day support of building and plant operations, including labs, manufacturing plants, utilities, equipment, and systems. The ideal candidate will perform routine inspections, maintain documented records, and be on-call for emergencies, ensuring compliance with regulatory requirements and GMPs. Effective communication and collaboration with various departments are essential to meet the facility's needs and quickly resolve any issues. We are accepting applicants who will be able to travel remotely throughout to client sites in the United States. WORK LOCATION: Travel to client sites will be required up to 100%, based on project demands and client expectations. KEY RESPONSIBILITIES: (This list is not exhaustive and may be supplemented and changed as necessary.) • Schedule, coordinate, and oversee outside service providers for routine CM and PM Program tasks provided under building, system, or equipment maintenance contracts., • Support verification and maintenance with PIDs, HVAC, electrical, one-lines, and process flow diagrams (PFDs)., • Ensure all Corrective Maintenance and Preventative Maintenance Program tasks are completed and documented properly according to policies and procedures., • Perform, schedule, coordinate, and oversee emergency troubleshooting and repair on various HVAC, mechanical, utility systems, and lab and manufacturing equipment (GxP and non-GxP)., • Perform routine inspections of equipment and facility utilities to identify any issues before they become major problems, looking for signs of wear, leaks, or any abnormalities., • Maintain documented records of inspections, preventative maintenance activities, and any repairs following approved SOPs and Work Instructions to ensure compliance, audits, and tracking the overall state of the facility, utilities, and equipment., • Respond to alarms and emergencies, such as equipment failures or power outages, with a clear understanding of the facility's emergency response procedures., • Work closely with other departments, such as engineering, manufacturing, quality control, and research and development, ensuring effective communication to meet the facility's needs., • Troubleshoot systems to quickly identify and resolve issues. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, skills, knowledge, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education: • Minimum of 2-6 years of Project/Facilities Engineering experience or experience working as a General Contractor, Construction Manager, or Subcontractor., • Facilities background preferred., • Process Equipment experience., • CAPEX experience., • GMP cleanroom experience., • Adhere to all procedures, safety protocols, wear appropriate personal protective equipment (PPE), and be aware of emergency procedures., • Familiarity with regulatory requirements and good manufacturing practices (GMPs)., • Must have strong collaboration, communication, prioritization, and problem-solving skills. Physical Demands: The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment. TOTAL REWARDS PROGRAM: We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere." However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time. LEGAL STATEMENT: Syner-G BioPharma Group is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G BioPharma is an E-Verify employer.

Job DescriptionDescription: Under the general supervision of the Branch Manager, of the assigned branch, performs supervisory and administrative functions, assists the teller and MSR area, and provides quality customer service in conformance with all established CBCU policies, strategies, and procedures. The essential functions include, but are not limited to the following: • As directed by the Branch Manager or Assistant Branch Manager, performs any function necessary, within the scope of authority and expertise, to provide the highest level of customer service and responsiveness to the financial needs of all members., • Provide supervision and assistance to assigned staff by the organization's policies and procedures. Assist employees as necessary. Responsibilities include training, planning, assigning, and directing work; addressing complaints and resolving problems., • Understand, explain, and cross-sell products and services of benefit to the member such as checking and savings accounts, certificates of deposit accounts, individual retirement accounts (IRA), debit cards, and digital services., • Maintain current knowledge of all CBCU products and services., • Continuously empower staff through mentoring, coaching, and training., • Provide efficient, effective, and courteous customer service in person and via telephone. Perform a variety of customer service duties., • Open and close accounts and process a wide variety of transactions., • Respond to customer inquiries., • Assume responsibility for various department functions in the absence of staff members or overload situations, including providing coverage for Assistant Branch Manager and Branch Manager in the event of their absence., • Maintain audit standards and prepare monthly and quarterly reports as needed., • Participate in maintaining branch inventory and placing supply orders as needed., • Ensure proper upkeep of assigned equipment and ensure the branch facility is maintained in a neat, professional, and functionally efficient manner., • Perform related customer service, supervisory, and administrative duties as may be assigned or required to ensure the effectiveness of the assigned branch., • Ability to use Microsoft Word and Excel proficiently., • Ability to write professional, clear, concise correspondence to internal and external recipients., • Oversee the daily activities of the assigned branch. Open and close the branch., • Control vault activity. Maintain adequate quantities of cash and coin. Order cash for the branch., • Balance ATM. Ability to troubleshoot any issues. Place service request if necessary., • Perform daily branch consolidation/settlement duties, • Acknowledge opportunities to generate referrals to other areas of the bank including but not limited to the Investment Center, Residential & Commercial Lending, and Business Banking Services., • Adhere to Bank’s dress code policy and monitor the dress code for all members of staff., • Perform all duties by prescribed regulatory compliance guidelines. Ensure compliance with established security procedures as well as cash handling procedures., • Adhere to audit and regulation policies and procedures and complete annual training on all required regulations, To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • High school diploma or general education degree (GED)., • Previous experience with customers including at least two to three years in a teller position., • Strong organizational and customer service skills., • Demonstrated supervisory ability., • Must possess basic knowledge of products and services., • Able to use various types of office equipment, including computer terminals., • Ability to write routine reports and correspondence., • Ability to speak effectively before groups of customers or employees of the organization. *Must be able to work rotating schedule of Monday through Saturday

Job DescriptionSoftworld, Inc. is currently seeking experienced Business Development professionals to join an established, fast-growing sales team. There are openings in our Waltham, MA office, with remote/WFH flexibility, as well as openings in other geographies. Our IT/Banking Financial Services team supports clients in the banking, insurance, and investment services space, as well as consulting, software, Fintech and Insurtech firms that are part of the same ecosystem. Individuals in this role will be accountable for business development in the IT Banking/Financial Services space including the following: territory management, lead identification and qualification, cold calling, setting appointments, creating and developing proposals and pricing models, making presentations, documenting customer agreements (e.g., contract, service agreement), closing sales through effective negotiation, documenting sales activities, and conducting business reviews. After the account has been sold, the Business Development Representative is responsible for partnering with the companies to ensure effective service delivery. Successful business development will result in cost-effective, quality solutions for our customers for staffing, consulting, and other client-centric professional services within the IT Banking and Financial Services space.Job Responsibilites • Identify and develop relationships with prospects through networking, cold/warm calling, and leads., • Implement consultative selling strategies to procure new relationships with clients in the IT Banking and Financial Services industries., • Source qualified contract and perm job requisitions., • Meet or exceed Gross Profit and Start goals as set by your manager., • Maintain strong Gross Profit margins using strong knowledge of the IT Consulting market and skilled negotiations with clients., • Develop strong internal relationships with your recruiting partners to qualify requirements and deliver consultants to Softworld clients., • Stay up to date on trends within the industries and technology sectors that you support.Qualifications, • Highly motivated and independent producer with proven success targeting and establishing credibility with sophisticated customers in the financial services industry., • Strong background in sales and new business development experience within contract staffing., • Experience in creating successful staffing and hiring solutions in the financial services and banking markets, with particular interest in retail banking, wealth management, brokerage, and insurance firms., • Must understand details of financial services industry systems, and business drivers., • 3-5+ years of experience initiating and maintaining long-lasting client relationships, and negotiating service contracts and fees., • Ability to proactively promote candidates to support our customer base., • Strong analytical and organizational skills to be comfortable with multi-tasking in a fast-paced, competitive environment.

Job Description Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview This Task Order pertains to the provision of program support services to the Drug Enforcement Administration (DEA), Office of Special Intelligence (NS), Document and Media Exploitation Section (NSE). These program support services include the collection, analysis, and dissemination of investigative information as well as coordination and implementation of administrative services and program requirements supporting NSE workflow and team operations, personnel management, and travel arrangements. Essential Job Function • Possess a working knowledge of current investigative techniques relating the analyzing and summarizing large volumes of investigative data and preparing analytical products in support of law enforcement operations., • Provide technical support to investigative personnel to obtain, review and analyze source document(s) and statistical information, and to identify information pertinent to ongoing investigations., • Make recommendations to the Government on the relevancy of investigative information as related to priority intelligence requirements and organize and conduct detailed examinations of information gathered during complex criminal and civil investigations., • Provide written results within formal and informal briefings to the Government as required by the Contracting Officer’s Representative., • Participate in the development methodology to exploit investigative information, to include conducting periodic progress reviews, as well as coordinating and completing quality control of all work products., • Report individual findings on an ongoing basis to lead personnel., • Utilize a variety of financial analysis software to include ACTIONABLE INTELLIGENCE TECHNOLOGIES Financial Investigations System software to process and analyze financial records., • Perform some data entry from hard copy and soft copy documents into a large-scale data processing system via a keyboard device, optical character reader, or other input device to include scanners, digital cameras, and copy machines, as appropriate., • Resolve any problems and questions concerning data to be entered., • Lead quality control review over software output and reconcile data with original documents to ensure accuracy and completeness., • Report individual findings from the analysis of all investigative material on an ongoing basis, write intelligence reports, create graphics and working aids, and prepare discovery and court material for the prosecutor, following the completion of investigative support and as scheduled with the lead investigator and/or Assistant U.S. Attorney., • Occasional travel (CONUS and OCONUS) in support of DOMEX missions and/or law enforcement operations.Minimum Qualifications, • A Bachelor’s Degree and five years of specialized experience involving collection, evaluation, analysis, production and dissemination of investigative intelligence. (Each one year of specialized experience involving collection, evaluation, analysis, production and dissemination of investigative intelligence can be substituted for one year of education.), • Medical, dental, and vision coverage, • Life insurance, • Short term/long term disability coverage, • Retirement savings – 401(k), • Paid time off (PTO), • Holiday leave, • Alternate work schedules (depending on work site), • Flexible spending account optionsWhether you’re an experienced professional, a veteran, a former military or civilian federal employee, or a recent graduate, STI-TEC has a career opportunity for you. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1+918.583.9900.

Job Description COMPANY DESCRIPTION: Syner-G BioPharma Group is a science-led, strategic partner for life science companies. We provide integrated regulatory and biopharmaceutical development services spanning early development to post-market, along with operational strategy and support. With a global team of 400 employees across North America and India, our goal is to help our partners navigate the complexities of product development and accelerate their journey to market. We are a leading life sciences consultancy committed to advancing human health by helping organizations bring life-saving innovations to market faster, at scale, and with the highest quality. Our team partners with a diverse range of clients across the life sciences industry, supporting critical phases of the drug development lifecycle, from discovery and regulatory approval to technology transfer and the support in capital projects. We provide strategic guidance and hands-on expertise to streamline operations, enhance quality systems, and ensure regulatory compliance, empowering our clients to navigate complexity and deliver impactful therapies to patients worldwide. Syner-G BioPharma Group was recently honored with BioSpace's prestigious "Best Places to Work" 2025 award, for the second consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership, and innovation. At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. For more information, visit POSITION OVERVIEW: Syner-G is seeking an experienced Process Engineer to assist with, but not limited to, process engineering, process development, materials & engineering sciences, technology transfer, facilities/utilities/technical services, and manufacturing processes. We are accepting applicants who will be able to travel remotely throughout to client sites in the United States. WORK LOCATION: Travel to client sites will be required up to 100%, based on project demands and client expectations. KEY RESPONSIBILITIES: (This list is not exhaustive and may be supplemented and changed as necessary.) • Assist with the requirements specifications, design, functional requirements, development, commissioning, and qualification of process equipment or systems for compliance with manufacturing requirements and facility fit., • Lead start-up activities, including commissioning and qualification of facilities, utilities, and equipment (FUE)., • Assist with risk assessments, feasibility reviews, risk mitigations, and testing of process materials to ensure compliance with manufacturing requirements., • Assist with the requirements specifications, design & development of process parameters, and the commissioning/validation of manufacturing processes for compliance with quality and regulatory requirements., • Provide technical support for the product/process lifecycle and related activities., • Support client requirements to lead or help process or engineering projects at vendors or other third-party contract companies, as needed., • Provide support for improvement projects regarding processes and systems., • Support or provide risk assessment and mitigation activities for process development, manufacturing, and testing as applicable., • Provide technical support for scale-up activities from development to manufacturing, including but not limited to technology transfers and facilities improvements (e.g., utilities/equipment integration)., • Analyze and recommend improved technology to increase quality and efficiency., • Provide technical analysis and support for new or improved process systems., • Facilitate and schedule meetings with subject matter experts across the organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, skills, knowledge, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education: • 4-7 years of related engineering and/or technical experience required., • Experience with cGMP Manufacturing within an FDA-regulated manufacturing company., • Knowledge of cGxP Quality Systems within an FDA-regulated manufacturing company., • Knowledge of FDA regulations and guidance or applicable regulatory standards and practices., • Proficient with MS Office suite, MS Project, Visio, and related electronic formats required to perform the respective job at a client., • Knowledge of laboratory and manufacturing systems such as LIMS, MES, etc., • Experience with Process Engineering, Manufacturing Engineering, MSAT, Commissioning, CQV, and Tech Transfer., • Excellent computer, verbal, and written communication skills., • Innovative problem-solving skills and an integrated view of business/scientific issues., • Accountable and responsible individual to perform as intended for clients. Physical Demands: The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment. TOTAL REWARDS PROGRAM: We define total rewards as compensation, benefits, remote work/flexibility, development, recognition and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere". However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India. Applicants must have current work authorization when accepting a position at Syner-G. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time. LEGAL STATEMENT: Syner-G BioPharma Group is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G BioPharma is an E-Verify employer.

Job Description Community Servings' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill individuals and their families. In addition, we are committed to prioritizing racial and economic justice and health equity in all our programs and business practices. We are a dynamic and fast-growing agency at the forefront of the "Food is Medicine" field, providing over 1M medically tailored meals annually to clients and their families experiencing illness and food insecurity in Massachusetts and Rhode Island. In addition, our work strongly focuses on supporting the regional local food system, delivering high-quality nutrition education to the community, and hosting an on-site food-service workforce development program. Over the past 34 years, the agency has provided 13M+ free, scratch-made meals. Summary: Reporting to the Chief Financial Officer, the Billing Specialist is responsible for all aspects of healthcare and private contracts billing, including reimbursements. This role involves tracking insurance claim requirements, submitting high volume claims accurately and timely, identifying and correcting denied and rejected claims, and analyzing Accounts Receivable reports to follow up on unpaid claims. Additionally, the Billing Specialist will perform various accounting duties and must apply knowledge of Generally Accepted Accounting Principles (GAAP) and double-entry bookkeeping principles in daily tasks. This is a hybrid position based in our Jamaica Plain office and will require an onsite presence of three days per week. Essential Duties and Responsibilities include the following. Other duties may be assigned. Billing • Enter the new client's basic demographic and insurance information into the billing system., • Submit high volume claims to payors, electronically or in paper form as needed, and verify receipt and acceptance by payors., • Communicate with members of Client Services or Business Development departments to obtain information needed for billing completion., • Reconcile and resolve issues related to claims submissions., • Post electronic and check payments to the accounting systems, ensuring the posted totals reconcile to the Explanation of Benefits (EOBs) and/or invoices., • Review denials and partially paid claims promptly and resolve discrepancies., • Monitor Accounts Receivable aging reports, follow up with payors, and recommend patient balance write-offs when appropriate., • Perform various administrative duties, including running monthly reports and gathering data as needed for financial and operations purposes. Cost-reimbursement Billing: • Prepare and submit monthly and quarterly invoices for the cost-reimbursement contracts., • Code expenses for billing in the accounting system and obtain the invoice backups., • Download the payroll reports for billing purposes., • Enter all billing into the accounting software., • Apply payments to the accounting system., • Assists in the government contract site visits. Accounting • Perform reconciliations and routine entries for month-end closing., • Prepares schedules for funder and year-end audits., • Performs other duties as designated by the CFO and Senior Accounting Manager. Qualifications/Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Medical third-party billing experience, • Experience with third party billing denial and resolution process, • General knowledge of accounting principles, • Detail-oriented individual with a high degree of accuracy while processing tasks efficiently, • Ability to solve problems alone or with others, • Ability to follow procedures and maintain consistency, • Ability to manage time and meet deadlines, • Proficient with Microsoft Office Suite or related software., • Experience and comfort with accounting software, • Sound administrative skills and solid knowledge of general office procedures, • Skilled in interpersonal relations to ensure effective communication and team collaboration Education Associate’s degree in accounting or equivalent relevant education and work experience Experience Minimum of three to five years of healthcare billing, revenue cycle management and accounting experience required Supervisory Responsibilities None Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the office work environment is usually quiet. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is routinely required to stand and walk. We offer a complete benefits program including: • Medical Insurance, • Vision Insurance, • Life-, Short- and Long-Term Disability Insurance, • Paid Vacation, Holidays, Sick Time, and Personal Time off, • Flexible Spending account (Medical and Daycare), • Tuition reimbursement, • 403(b) Retirement Plan, • Free Dental Insurance, • Free daily community lunch, • Free parking Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce. Community Servings participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information. If E-Verify cannot confirm that you are authorized to work, Community Servings is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Community Servings can only use E-Verify once you have accepted a job offer and completed Form I-9.

Job Description Location: Waltham, MA (hybrid) NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in. Seize the opportunity to be a part of an exciting transition in the insurance industry! We're inviting an accomplished and forward-thinking data manager to join our AI Underwriting team. This pivotal role will have you innovating and developing groundbreaking digital underwriting features in partnership with our insurance, data, engineering, and machine learning teams. What You'll Do: • Manage a team of analysts, including training and guidance, establishing clear goals and responsibilities, and ongoing performance management, • Manage the overall budget for underwriting third-party data., • Deliver substantial savings by identifying efficiencies and ways to in-house data services., • Own and drive the product roadmap for data integrations., • Serve as the key business connection for external data vendors., • Negotiate with vendors to receive the best possible pricing., • Collaborate with internal stakeholders to identify and onboard new external data vendors., • Manage the Proof of Concept process for testing and evaluating new data vendors., • Create detailed product requirements for services that leverage data integrations., • Define success criteria for Proofs of Concept and evaluate results in partnership with underwriting., • Prioritize PoCs and provide regular reporting on progress and outcomes to senior leadership., • Oversee vendor performance metrics and usage reporting, using results to inform strategic decisions., • Escalate critical vendor issues and maintain high-level relationships with vendor leadership. What We Need: • Budget Oversight: Proven experience in managing and tracking a data budget, including forecasting, monitoring monthly expenditures, and identifying areas to optimize spending., • Vendor Negotiation: Strong negotiation skills to secure favorable terms with data vendors, ensuring cost-effective solutions that meet business needs., • Relationship Management: Ability to build and maintain strong relationships with external data vendors, ensuring smooth collaboration and service delivery., • API Proficiency: Proficient in using API clients such as Postman to test, run, and troubleshoot API services., • Technical Documentation: Ability to read, understand, and apply API documentation for integration purposes., • Service Evaluation: Capability to assess new data services, including running Proof of Concepts (PoCs) to determine their fit for the company's needs., • Roadmap Development: Experience in developing and maintaining a roadmap for data integrations, aligning with the company's strategic goals and underwriting needs., • Executive Communication: Strong presentation skills to effectively communicate the integration roadmap and progress to executives and other senior stakeholders., • Cross-Functional Collaboration: Ability to work closely with internal stakeholders, including product, engineering, and underwriting teams, to ensure successful implementation of the roadmap., • Data Analysis: Ability to interpret vendor data using SQL or Python to validate performance and support strategic decisions. Note on Fraudulent RecruitingWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $155,000—$185,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Title: Director of Revenue Business Unit: Administration Department: Fiscal Reports to: Chief Financial Officer with ancillary report responsibility to Chief Executive Officer FLSA: Exempt Classification: Full-Time (35 Hours) Grade: 16 Salary Range: $90,000 - $105,000 (Commensurate with experience) SUMMARY OVERVIEW The Director of Revenue specializing in medical billing plays a crucial role in maximizing and safeguarding the financial health of Boston Senior Home Care. This individual is responsible for overseeing all aspects of medical billing operations, ensuring accurate, timely reimbursement of services, compliance with policies and regulations, and the maintenance of transparent financial processes. The Director of Revenue acts as a bridge between clinical/operational teams, administrative departments, external payers, and regulatory bodies, striving to optimize revenue cycle management while upholding the organization's mission-driven values. ESSENTIAL FUNCTIONS Duties 1-13 are designated as ADA essential functions and must be performed in this job. All other job duties are secondary functions. • Revenue Cycle Oversight: Manage the end-to-end revenue cycle, including patient registration, charge capture, coding, claim submission, payment posting, denial management, and account reconciliation., • Medical Billing Management: Supervise the preparation and submission of medical claims to private insurers, government payers (Medicare/Medicaid), and other sources., • Compliance: Ensure adherence to federal, state, and local regulations, including HIPAA, Medicare/Medicaid guidelines, and nonprofit standards. Maintain up-to-date knowledge of billing requirements and industry changes., • Team Leadership: Direct, train, and support medical billing specialists and revenue cycle staff. Promote a collaborative, mission-focused work environment., • Process Improvement: Analyze billing procedures to identify inefficiencies and opportunities for improvement. Implement best practices to enhance accuracy, reduce denials, and accelerate payment cycles., • Financial Analysis & Reporting: Work with data analyst to provide financial reports related to billing, collections, accounts receivable, and payer mix. Present findings to directors and senior management., • Denial Management: Investigate and resolve denied or rejected claims, communicating with payers to appeal decisions and secure reimbursement., • Grant and Contract Revenue: Oversee billing and revenue processes associated with grants and government contracts., • Payer Relations: Build and maintain effective relationships with insurance representatives, government agencies, and third-party payers to facilitate timely payments and resolve billing issues., • Patient Financial Services: Ensure that consumer billing is clear, accurate, and compassionate, supporting equitable access to care regardless of financial situation., • Technology Utilization: Use billing software, electronic health records (EHR), and other digital tools to streamline operations, ensure data integrity, and monitor performance metrics., • Audit Preparation: Prepare for internal and external audits by maintaining thorough documentation and records., • Mission Alignment: Deep commitment to the values and mission of nonprofit healthcare, with a focus on serving vulnerable populations., • Ethics and Integrity: High level of professionalism, confidentiality, and ethical conduct in handling sensitive financial and patient information., • Adaptability: Ability to thrive in a dynamic environment and respond effectively to changes in regulations, payer requirements, or organizational priorities., • Customer Service: Compassionate approach to patient financial services, ensuring respectful, clear communication and support., • Collaboration: Proven ability to work cross-functionally with clinical, financial, and administrative teams.PERFORMANCE METRICS, • Accounts Receivable Days: Monitor and reduce the average time to collect payments., • Denial Rate: Track and decrease the percentage of claims denied by payers., • Collections Efficiency: Increase the rate at which billed amounts are collected. This position will supervise and train medical billing and revenue cycle staff. WORK ENVIRONMENT • Office hybrid model, offering three days a week to work from home. Will require attendance at identified onsite meetings., • Schedule: Full-time, Monday through Friday, with occasional evenings or weekends for deadlines or audits. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The employee must be able to carry 10 to 15 lbs., • The employee is regularly required to talk and hear This is a full-time position, Monday-Friday, 9 a.m. - 5 p.m. HYBRID - 2 days per week on-site, 3 days remote per week REQUIRED/PREFERRED EDUCATION AND EXPERIENCE • Education: Bachelor's degree in finance, accounting, healthcare administration, business, or a related field. Advanced degree or relevant certifications (e.g., Certified Revenue Cycle Representative, Certified Medical Reimbursement Specialist) preferred., • Experience: Minimum of 5-7 years of progressively responsible experience in medical billing, healthcare revenue cycle management, or related financial roles within a nonprofit or healthcare setting., • Knowledge: Familiarity with nonprofit financial practices, medical coding, reimbursement methodologies, payer contract terms, and compliance standards., • Skills: Strong analytical skills, attention to detail, proficiency with billing software and EHRs, and advanced knowledge of Microsoft Excel and reporting tools., • Leadership: Demonstrated ability to lead, mentor, and develop a diverse team in a mission-driven environment., • Communication: Excellent written and verbal communication skills with the ability to explain complex billing concepts to both technical and non-technical audiences., • Sensitivity to older adult, disability and diversity issues Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled – Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role. Job Posted by ApplicantPro

Job Description Title: Market Sector Leader – Mission Critical Location: Addison, TX, Boston, MA, Chicago, IL, Denver, CO, Los Angeles, CA, Royal Oak, MI, Sacramento, CA, San Diego, CA, San Francisco, CA Salary Range: $150K-$200K Annually (Base salary) POSITION OVERVIEW: Accountable for leading the Mission Critical sector, with a focus on data center projects, and ensuring that the health of the entire project portfolio for the sector is in excellent condition. Also responsible for understanding and representing client requirements to the project teams. POSITION RESPONSIBILITIES: • Be the client advocate and bridge to the project team on projects to ensure that all requirements are represented., • Assist project managers with up-front planning aimed at providing quality documents within established hourly budgets and supporting them to meet performance objectives., • Ensure that project managers are following the HED design process with completion of the appropriate quality review milestones., • Monitor financial performance of the sector projects. Provide guidance to project managers when project financial goals are not being met., • Evaluate sector workload, staff assignments, project planning and quality assurance. Identify and coordinate with business leader and operations leader for sharing of project workload and staffing resources across sectors., • Responsible, in partnership with the business leader, as the sector representative for jobsite and client related emergencies., • Mentoring project managers and team members as needed., • Oversee sector business activities in coordination with other sector leaders, including client and project commitments., • Facilitate efforts, both in pursuing and processing work, to further the sector’s growth and development with the goal of establishing and maintaining a strong presence for the sector across locations. Such efforts are to be within the established firm policies, procedures, and workflows., • In coordination with the sector business leader, oversee principal-in-charge project activities, including development, negotiation, and implementation of the professional services proposal/contract process; establishment of project service delivery requirements, hour allocations, team structure and project schedule commitments; and projection of profit goals consistent with the company’s established policies, procedures, and resource capabilities., • Serve as one of the company’s main participants and spokespersons with prospective clients, professional organizations, and the public, playing a lead role in the marketing of the company’s professional services., • Assist the sector’s business leader and operations leader, to help identify a core team of experts within each technical discipline (as appropriate to the size and geographic reach of the sector) to service clients and provide technical expertise specific to the sector., • Represent the company as principal-in-charge on select projects, when requested or required, and provide other direct billable services as appropriate to meet the company’s overall chargeability goals. POSITION QUALIFICATIONS: • Bachelor’s degree in architecture or engineering is required., • Professional licensure or board approved certification is required., • Minimum 15 years of professional experience with a minimum of five years of Data Center design experience., • LEED accreditation is preferred., • Understanding of data center sector, client relationship skills and strong business skills., • Extensive knowledge of all aspects of professional services from marketing through project close-out, including design and technical expertise., • Ability to motivate others and develop teamwork; excellent writing and speaking skills, and strong organizational skills., • Ability to work well with others under deadline situations., • Detail-oriented, self-motivated, enthusiastic, and flexible., • Strong business acumen., • Professionalism, assertiveness, decisiveness, integrity, and the ability to lead and influence, as appropriate for a senior level position that is highly visible to clients and staff., • Ability to interact appropriately in various business and social settings with all types of people., • Models HED’s core values., • Capable of performing all the duties of a project manager is required., • Computer literate.

Job Description The Family Support Peer Specialist is responsible for visiting the Department of Children and Families (DCF) referred client families in their place of residence within the state of Massachusetts to provide assistance in meeting their basic needs and help parents build self-reliance and family stability and support parent-child nurturing interactions. Provide education in parenting skills, home management skills, psycho education in Mental Health and Domestic Violence to caregivers and assist families in identifying and accessing community resources. The Family Support Peer Specialist may also supervise visitation between parents and children removed from home by DCF and provide transportation to children and visits while ensuring children’s safety and adequate supervision. Promote and support parental resilience. RESPONSIBILITIES • Perform as a member of Community Based Providers, working with the Department of Children and Families., • Visit with each family at client homes or other required location for the number of hours contracted. Maintain ongoing phone contact with clients, social workers and other providers as deemed necessary in helping families reach their goals and lower the level of risk in their homes., • Develop and maintain a supportive, professional relationship with caregivers or parents, empowering them to accept the help and services necessary to adequately provide the basic needs of all household members., • Meet with clients during times of their availability, which may vary according to their work or school schedules. This may include some evenings or early mornings., • Provide goals outlined in the treatment plan, designed to stabilize high-risk families and prevent out-of-home placements of children. Services may include parent education and skills development, budgeting and household management skills and helping families access support and services within their community. Families may have a multitude of issues, ranging from cognitive delays, mental health issues, financial challenges, and substance abuse addictions., • Link clients and families with community resources as needed., • Provide transportation or assist clients in arranging transportation as needed to fulfill their responsibilities as parents reach identified goals., • May assist with housing search and liaise with local housing authority., • May provide supervised parenting visits coordinated with the Department of Children and Families., • An ability to establish trusting relationships, • Acceptance of individual differences, • Experience and humility to work with culturally diverse families, children, and communities, with a strength-based and family-centered lens., • Knowledge of infant, child and adolescent development., • Use the 5 Protective Factors to support parenting skills and connections within the community., • Submit documentation as required by Catholic Charities and our contracting agency to help access client's success in reaching goals established., • Complete visitation reports after seeing clients record keeping. Maintain up to date records., • Attend team meetings and work with supervisor in assessing client needs and advocating for clients in ways appropriate to our role., • Participate in required training and actively work on developing skills, as necessary, to successfully serve client population., • Participate in collaborative meetings as a representative of our agency, as well as the Parent-Support Program and Preservice Training Program., • Participate in hosting Parent Cafe’s at off-site locations. Perform work in an office environment and in client homes., • The work environment is in an office setting, client homes, and in the community., • Maintain personal and professional boundaries and confidentiality at all times., • Attendance at meetings and trainings as required., • Other responsibilities as required. QUALIFICATIONS • A bachelor's degree in human services, Social Work, Counseling or a related field or less than a bachelor's degree but with 3 years commensurate home visiting experience., • Experience working with a social service delivery team., • Experience working with family dynamics, families in conflict, and families of diverse culture and ethnicity in a home-based environment., • Experience with providing services to culturally diverse communities and families/participants, • Knowledge of personal and client safety obtained through related work and training is necessary., • Parenting experience or extensive knowledge of the parenting role and responsibilities., • Understanding of health, behavioral health and developmental issues within the family and sensitivity to the needs, interests, and capacities of the parents as primary caregivers., • Ability to work as a team member with other professionals; to address the cultural and ethnic diversity of families; and to understand and maintain confidentiality and boundaries., • Must have a valid driver’s license and reliable vehicle with proof of adequate insurance coverage for work related travel to client homes and other locations., • Demonstrated maturity and self-awareness., • Flexibility to work early mornings, evenings and weekends as needed., • Ability to navigate stairs in residences without elevator access., • Good communication, writing, editing and typing skills with attention to detail., • Good computer skills with knowledge of Microsoft Office, Outlook and the use of the Virtual Gateway for Department of Children and Families reporting information We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 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Job Description American Alarm and Communications is a family-owned and operated company that was founded in 1971 and continues to grow at a steady pace through new business and acquisitions. We take our mission seriously and we foster a supportive, family-like atmosphere to help our employees succeed. We are currently seeking a Customer Care Representative in our Arlington, Massachusetts location. Summary of duties and responsibilities: As a Customer Care Representative, it will be your job to assure customer satisfaction by responding to as many customer telephone inquiries as possible without transferring them to another person or department. You will represent the company’s products and services in a clear and positive manner to customers in accordance with American Alarm’s policy. Your follow through on promises to customers is your top priority. Our team members must be able to work well with others while pursuing team goals for productivity and innovation while striving for their own job satisfaction. Primary Responsibilities: • Answering incoming telephone inquiries while continuously improving your ability to offer the customer immediate, accurate responses and resolutions thereby minimizing transferring of calls and putting customers on long holds., • Responding to customer inquiries via telephone, fax, email, or in-person., • Continuously cross-train and develop improved ability to fulfill customer requests of multiple types and build your skills in performing customer service functions., • Must communicate effectively with customers and company staff, be well organized and detail oriented, develop and maintain good relationships with customers., • Maintain confidential information related to customer transactions, including pricing, problems with equipment, etc., • Enthusiastically support the company’s efforts to measure service level quality., • Minimum of 2 years work experience in customer service, or call center is a plus, or a college degree., • Candidate will need to have working knowledge of Microsoft Outlook, Excel, and Word., • Position requires a versatile, enthusiastic, and team-oriented individual with strong organizational, interpersonal, and communication skills., • Individual must have a proven track record of taking initiative and handling numerous priorities at once while maintaining accuracy and attention to detail. Benefits: Work/Life Balance • Generous Vacation and Personal Time, • Company Paid Holidays, • Medical, Dental Vision, • 401(k) with Company Match, • Tuition Assistance Program, • Real Estate and Computer Purchase Loans, • Company Paid Short-Term Disability, • Voluntary Benefits Discounts, • Multiple Employee Discount Programs Americans With Disabilities Act American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. American Alarm & Communications, Inc. is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law.

Job Description Job title Member Service Associate Reports to Branch Supervisor Status Non-Exempt Job purpose Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities Member Service Experience · Deliver an exceptional member experience every time by: Greeting members as they enter the branch. Carefully listen during every member interaction. Communicating efficiently, showing patience and thorough attentiveness. Uncovering member's financial needs through meaningful discussion and exploration. Making educated product and service recommendations based on professional knowledge. Following up to ensure satisfaction. Operational Proficiency · Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions. · Processing teller transactions, updating member contact information, provide members with share and loan rates, process stop payments, answer member account questions and order checks. · Opens new checking and savings accounts, branch lobby direction, provide members with share, loan and account information. Business Acumen and Technical Knowledge · Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Credit Union. · Demonstrate the ability to build relationships and alliances with members and colleagues. · Flexible with the willingness and ability to adapt to change. · Able to demonstrate a high level of proficiency with Mass Bay Credit Union's digital technology offerings. · Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. · Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook). · Proficient using the Internet (mobile and desktop) to search for and locate information. · Eager to embrace new and emerging technologies. Support "PICK US" · Identify member growth opportunities, deepen existing relationships, and discuss Mass Bay Credit Union products and services with non-members. · In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services. · Engage in growth activities to include uncovering member needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of member contact in the Credit Union's system of record. · Participate in team meetings, contribute toward branch and credit union growth goals, engage in Credit Union campaigns, and celebrate team successes. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma, or equivalent required. Some experience in a member service environment preferred, but not required. Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver superior member experience. Competencies To perform the job successfully, an individual should demonstrate the following additional competencies: Communication - Speaks clearly and persuasively, is an active listener, seeks clarification when necessary, writes clearly and concisely, participates in meetings. Teamwork - Exhibits objectivity and openness to others' views, gives and welcomes feedback, and contributes toward an energetic, positive team environment. Works well with others as a member of a team. Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made. Working conditions · Has a work space with a chair. · Traveling may be required to other branch locations. Physical requirements · Ability to lift and carry objects up to 25 pounds. · Ability to use a keyboard, monitor and other standard office equipment. Direct reports N/A Job Posted by ApplicantPro

Purpose: The Chief Port Operating Officer (CPOO) is the senior operational leader responsible for the safe, efficient, and forward-looking delivery of Massport’s maritime functions, including cargo, cruise operations, terminal logistics, facilities management and port infrastructure. The role demands maritime expertise, strategic agility, and hands-on leadership to ensure operational excellence across all maritime functions, in close collaboration with labor partners, tenants, Massport Police and other internal teams - including Aviation and Real Estate and Asset Management where functions intersect. The CPOO also oversees performance and sustainability across maritime terminals, while collaborating closely with Safety, blending strategic planning with execution to meet regulatory and enterprise-wide goals. As a connector across teams and leadership, the CPOO drives continuous improvement and fosters a culture of safety, service, and excellence. This high-impact role influences financial performance, stakeholder engagement, and long-term strategy. The CPOO will work closely alongside the Director of Maritime Business Development, ensuring the operation prioritizes safe and secure commercial needs with white-glove service daily for the passengers and commerce that the Port of Boston has the pleasure of serving. ESSENTIAL RESPONSIBILITIES OF THE JOB Operational Leadership and Effectiveness • Lead operational strategy focused on financial sustainability, safety, and environmental stewardship—developing long-term plans that balance growth with responsible resource management and regulatory compliance., • Oversee daily and strategic operations across all maritime facilities and terminals, ensuring consistent performance, service quality, accountability through department-defined metrics, and alignment with organizational goals., • Direct engineering and coordinate with Real Estate & Asset Management facilities maintenance to guarantee infrastructure reliability, timely repairs, and operational readiness across marine and shoreside assets., • Act as an advisor to the Port Director and align maritime deputy directors, serving as a strategic connector to ensure cohesive planning, execution, and communication across departments., • Analyze cargo and container operations to identify opportunities for improving safety protocols, streamlining logistics, and enhancing profitability through data and performance metrics., • Guide the development and execution of a comprehensive maritime labor strategy, fostering strong partnerships with unions, optimizing workforce deployment, and cultivating leadership within maritime teams., • Ensure compliance with global maritime and safety standards, while adapting operational practices to meet local regulatory requirements and environmental conditions., • Drive strategic decisions by leveraging analytics, performance dashboards, and supporting the integration of automation and emerging technologies., • Coordinates with the Port Director on a safety-first culture, ensuring all Maritime staff are prioritizing safety, aligning on metric reporting to support safety standards, and working alongside the Senior Maritime Safety Manager. Strategic Planning, Financial Management & Vendor Relations • Establish strategic direction and annual business plans in collaboration with the Port Director, aligning long-term goals with operational priorities and market trends., • Lead financial planning and oversight, including budget development, revenue generation, and asset management to ensure fiscal responsibility and sustainable growth., • Develop and implement pricing strategies and tariffs, working with Finance and Legal to support competitiveness, cost efficiency, and financial targets., • Manage vendor and third-party contracts, oversee RFPs, negotiating service agreements, and monitoring performance to ensure value and accountability., • Partner with commercial and procurement teams to optimize service delivery, streamline operations, and control costs across maritime functions., • Sponsor and guide capital improvement projects, collaborating with Capital Programs, Real Estate and Asset Management, and Strategic Initiatives & Planning to ensure strategic alignment, timely execution, and operational impact. Cruise & Cargo Operations Leadership • Oversee cruise terminal planning, seasonal operations, passenger flow management, guest services/experience, and coordination with federal agencies (e.g., CBP, Coast Guard, TSA)., • Lead ground handling logistics, staffing models, and partner coordination to ensure smooth vessel turnarounds and excellent customer experiences., • Support cargo terminal optimization efforts and operational excellence, including gate operations, yard operations, marine berth operations, chassis and container management, and coordination with terminal operators and stevedores., • Utilize operational analytics to monitor and improve key turnaround and throughput metrics such as vessel dwell time, berth utilization, truck turn times, and fiscal prudence through operational metric baselines., • Interpret and enforce regulations specific to hazardous materials cargo transport in coordination with the U.S. Coast Guard and relevant authorities. Labor Relations & Union Collaboration • Provide operational leadership in a unionized labor environment, partnering effectively with labor representatives to align staffing, work rules, and operational requirements., • Drive a culture of safety, professionalism, and equity across all maritime teams. Security, Compliance & Emergency Preparedness • Ensure full regulatory and safety compliance, including adherence to Facility Security Plans, federal standards, and manning requirements across all maritime operations., • Manage Maritime Continuity of Operations Plans (COOP) to support emergency preparedness, business resilience, and uninterrupted service during disruptions., • Coordinate security operations and incident response in partnership with Corporate Security & Emergency Preparedness and Massport Police, the Coast Guard, and federal agencies, including planning and executing emergency drills., • Develop and oversee risk mitigation policies that promote employee health, workplace safety, and proactive accident prevention. Stakeholder Engagement & Industry Representation • Support the Port Director as an external representative for Massport Maritime to external stakeholders, including customers, elected officials, industry organizations, and community partners., • Maintain strong working relationships with terminal operators, shipping lines, cruise lines, port service providers, and government agencies., • Serve as a key advisor to senior leadership on operational performance, risks, and strategic opportunities., • Support internal communications, or employee engagement strategies to foster alignment and collaboration across the organization. JOB REQUIREMENTS AND QUALIFICATIONS Education • Bachelor’s degree in Business, Maritime Transportation, Logistics, Public Administration, or a related field is required., • Master’s degree strongly preferred. Experience • 12–15 years in maritime transportation or logistics, with 8–10 years in terminal operations or management., • Minimum of 5 years supervising staff and leading operational teams., • Proven experience in strategic planning, regulatory compliance, and operational leadership., • Experience managing complex, cross-functional projects, working directly with senior leaders and managing change effectively, • Demonstrated expertise in organizational management, including leading cross-functional teams, guiding strategic realignment efforts, cultivating cohesive team environments, navigating diverse interpersonal styles, and driving effective change management initiatives., • Strong writing, planning, and organizational skills, including strong comfort level with drafting executive-level memos, briefings, and strategic planning documents., • Experience with communications, marketing, or internal engagement strategies, including strong comfort level with executing end-to-end communications on strategic planning, • Skilled in cross-functional collaboration, stakeholder engagement, and data-driven decision-making. UNIQUE EXPERTISE/CERTIFICATION/REGISTRATIONS: • Certifications in maritime safety, operations, or project management (e.g., PMP, Lean Six Sigma) are strongly preferred. WORK SCHEDULE • Ability to work a minimum of a 37.5-hour workweek and to meet the demands of a dynamic operational environment, including evenings and weekends as needed., • Ability to travel locally, nationally, and internationally as required for stakeholder engagement, conferences, or industry forums., • This position is based at Massport’s Maritime Facilities and requires in-person presence to meet the dynamic needs of business operations; flexibility is essential. SE#510759376

Job Description Job purpose Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities Member Service Experience • Deliver an exceptional member experience every time by:, • Greeting members as they enter the branch., • Carefully listen during every member interaction., • Communicating efficiently, showing patience and thorough attentiveness., • Uncovering member's financial needs through meaningful discussion and exploration., • Making educated product and service recommendations based on professional knowledge., • Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions., • Processing teller transactions, updating member contact information, provide members with share and loan rates, process stop payments, answer member account questions and order checks., • Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Credit Union., • Demonstrate the ability to build relationships and alliances with members and colleagues., • Flexible with the willingness and ability to adapt to change., • Able to demonstrate a high level of proficiency with Mass Bay Credit Union's digital technology offerings., • Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management., • Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook)., • Proficient using the Internet (mobile and desktop) to search for and locate information., • Identify member growth opportunities, deepen existing relationships, and discuss Mass Bay Credit Union products and services with non-members., • In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services., • Engage in growth activities to include uncovering member needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of member contact in the Credit Union's system of record. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma, or equivalent required. Some experience in a member service environment preferred, but not required. Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver superior member experience. Competencies To perform the job successfully, an individual should demonstrate the following additional competencies: Communication - Speaks clearly and persuasively, is an active listener, seeks clarification when necessary, writes clearly and concisely, participates in meetings. Teamwork - Exhibits objectivity and openness to others' views, gives and welcomes feedback, and contributes toward an energetic, positive team environment. Works well with others as a member of a team. Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made. Working conditions • Has a work space with a chair., • Traveling may be required to other branch locations. Physical requirements • Ability to lift and carry objects up to 25 pounds., • Ability to use a keyboard, monitor and other standard office equipment. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Job Posted by ApplicantPro

Job Description Lead Patient Service Representative - Brighton CLASSIFICATION/STATUS: Non-Exempt, Full-time, Permanent IMMEDIATE SUPERVISOR: Site Manager (Brighton) SUPERVISORY RESPONSIBILITIES: Patient Service Representatives WORK LOCATION: On-site (Brighton) PAY RANGE: Band 2 ($22 - $29/hour) WHO YOU ARE: YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare. The Lead Patient Service Representative, under the supervision of the Site Manager, assists in day-to-day operations and planning of the Patient Service Department, to enhance customer service experience and engagement, and facilitate patient services across all clinical departments. Also, to ensure excellent service standards, the Lead Patient Service Representative responds efficiently to patient inquiries and maintains a high level of patient satisfaction. This role provides training, coaching, and performance management to Patient Service Representative (PSR) staff and collaborates closely with clinical teams and the Health Benefits Department to support patient scheduling, insurance verification, and workflow compliance. The Lead Patient Service Representative ensures consistent implementation of new processes, timely response to patient needs, and accurate billing practices. YOUR RESPONSIBILITIES * Supervise Patient Service Representatives, including onboarding, daily supervision, training, and performance management. * Support staff as needed, with day-to-day front desk operations and problem solving. * As a member of the Community Support Service Team, ensure all interactions between Administration, Patient Service, and patients are professional and empathetic, creating an atmosphere where CRCH is a safe and welcoming place for all community members. * Serve as front desk staff for all clinical departments (except Pharmacy) as assigned by Site Manager. * Greet and welcome patients and visitors, providing consistently positive customer service and serving as a role model for the team. * Become cross-trained to cover all department needs within 3 months of hire, including Check-Out. * Work closely with Medical, Dental, and Vision Providers, Nurses and Medical Assistants to inform patients about delays and waiting times. * Ensure patient appointment requests are handled promptly through the portal, voicemail, phone, walk-ins, and work queues. * Listen to patients’ feedback and resolve issues or conflicts. * Identify areas for PSR process improvement and recommend workflow enhancements. * Collaborate with the Health Benefits Department, following booking guidelines to assist inactive patients and ensure workflows are followed appropriately. * Ensure that each patient has an approved plan in place before/or at the time of the visit. * Schedule patients for Medical, Vision, and Dental appointments. * Inform patients of payment requirements before appointments and collect payments prior to service. * When working in Vision, confirm insurance coverage prior to the visit and advise patients of their financial responsibility. * Generate appropriate paperwork to ensure billing for services. * Be flexible and available to cover staffing needs across the health center when other staff are not available, including when assigned by Site Manager. * Prepare and distribute weekly staff schedule to ensure adequate front desk coverage. * Provide backup coverage in oversight areas when needed. * Ensure all patient requests for appointments are responded to in timely manner. * Ensure that PSRs check work queue errors and fixes them by the end of the day. * Ensure that all new workflows and processes, once rolled out, are followed and that the team is properly trained. * Perform other duties, responsibilities, and tasks as assigned or approved by the Site Manager or designee. YOUR QUALIFICATIONS, COMPETENCIES, TRAITS * High school diploma or GED required; Associate’s Degree preferred, or equivalent work experience. * Minimum of three years of healthcare experience in an outpatient setting, preferably within a community health environment. * Experience as a team lead or a proven ability to guide and support front-end staff. * Models exceptional patient service by demonstrating that every patient matters and their needs are important; displays empathy, humility, and professionalism at all times. * Strong problem-solving skills with the ability to address issues in the moment, then follow up and debrief with the Site Manager. * Familiar with Excel, Electronic Medical Programs, registration and scheduling systems. * Must be accurate and responsible when dealing with cash. * Bilingual English/Spanish or English/Portuguese is preferred. * Must have a willingness to work flexible hours to meet the organization's needs/demands. * Must be able to travel to either Charles River Community Health site (Brighton and Waltham) as needed. * Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve. * Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings. WHO WE ARE & WHAT WE DO Charles River Community Health’s?mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes. OUR PROMISE If you are passionate about providing customer service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Lead Patient Service Representative rewarding and impactful! You will also find a partner in your career path goals and trajectory! OUR BENEFITS & PERKS Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time Off Flexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Solid track record of developing and promoting employees internally! Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

Job DescriptionVirtual Account Representative About the Role: Nuvant is seeking Virtual Account Representatives to connect with prospective clients and help them discover financial solutions tailored to their personal or business goals. As one of the first points of contact, you’ll introduce Nuvant’s services, engage in meaningful conversations, and guide clients toward the next step. Core Responsibilities • Initiate outbound calls, emails, and messages to potential clients, • Respond promptly to inbound inquiries and assist with initial questions, • Build rapport while identifying each client’s unique needs and objectives, • Clearly communicate service offerings and recommend appropriate next steps, • Schedule follow-ups or connect clients with the right internal team members, • Maintain accurate records of interactions and client notes in the CRMQualifications, • Bachelors degree preferred, but not required, • Excellent communication skills with a friendly, confident presence, • Organized and self-motivated in a remote work environment, • People-first approach with strong listening and follow-up skills, • Previous experience in sales, customer engagement, or appointment setting is a plusWhat We Offer, • Competitive base pay plus performance-based bonuses and incentives, • Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off, • Flexibility with structured support, • Career growth opportunities within an expanding company aaa7A3llvM

Commercial Sales Representative- Title Insurance/ Commercial Real Estate.Our client, a leading financial services company and one of the nation's premier providers of title insurance and real estate transaction services, is seeking a Commercial Sales Representative with law firm experience to join t

Sales Representative For Retirement Services.ADP is hiring a Sales Representative for Retirement Services in our Major Accounts division.Are you ready to control your financial future with unlimited upside earnings potential?.Are you looking for continuous learning and the opportunity to invest in y

Sales Representative For Retirement Services.ADP is hiring a Sales Representative for Retirement Services in our Major Accounts division.Are you ready to control your financial future with unlimited upside earnings potential? Are you looking for continuous learning and the opportunity to invest in y

Job DescriptionDescription: Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries), • Schedule appointments according to established procedure, • Refer unusual or difficult situations to supervisor, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in the system, • Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received, • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies, • Minimum of high school graduate or equivalent., • Computer experience, • Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others, • Calm, patient, flexible, and understanding manner, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Successful customer service background, • Previous experience in healthcare or medical office administration, • Bilingual Spanish/English, • Knowledge of business procedures