Trabajos flexible remote en Boston, Massachusetts - Page 12Crear alertas

A virtual mental health practice is seeking independently licensed therapists for remote outpatient therapy roles.

Tutors will work remotely and connect with students to enhance academic success through innovative learning approaches. The role allows flexible scheduling, with competitive rates reaching up to $40/hour.

This remote role allows flexibility in scheduling and offers competitive pay, reaching up to $40/hour.

This remote position offers a competitive salary range of $90,000 to $110,000, along with flexible benefits and opportunities for growth. Candidates must have a Bachelor's degree and at least 2 years of sales experience, along with strong technical and communication skills.

A leading online tutoring platform is looking for an Instant Tutor specializing in Elementary School Math to provide immediate support to students in a flexible remote setup.

Tutors will work flexible hours, provide immediate assistance to students, and earn competitive pay with surge pricing. This is a full-time position allowing tutors to engage with students remotely, using advanced technology to enhance learning experiences.

A leading mental health care provider in Waltham is seeking Licensed Marriage and Family Therapists for remote Full-Time and Part-time positions.

A flexible remote research company is actively seeking data entry research panelists for both part-time and full-time roles.

As a tutor, you'll enjoy flexible scheduling, competitive pay reaching up to $40 per hour, and the convenience of working from home.

A leading financial services company is seeking motivated individuals for remote roles as Virtual Sales Managers or TeleSales Specialists.

The position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency.

A leading online tutoring platform is seeking experienced HTML tutors to provide 1-on-1 instruction to students.Tutors will have the flexibility to set their own schedules and earn competitive rates, with a potential of up to $40/hour.The ideal candidates will possess advanced knowledge of HTML5 and

An online tutoring platform is seeking Photoshop tutors to teach students remotely. This role offers flexible scheduling and competitive pay, rewarding experienced tutors up to $40/hour.

This entry-level position offers flexible hours and competitive pay, with the opportunity to make a significant impact on students' learning. Tutors will work remotely using a specialized platform, receiving support from AI technology to enhance their sessions.

FocusGroupPanel is seeking a remote Entry Level Data Entry Clerk for a flexible, part-time position.

Candidates can work at their convenience, making this a flexible part-time gig suitable for anyone looking to earn extra cash.

This role offers flexible hours and the chance to work collaboratively with a team of therapists.

A leading telehealth provider is seeking board-certified Emergency Medicine physicians in Massachusetts for a fully remote telehealth position. This role allows for flexible scheduling and involves managing diverse clinical cases via video consultations.

Job Description Employment Type: Full-Time: On-site in Boston, MA | Part-Time: Preferred on-site but can be remote Overview: The fundamental role of the Assistant Dean of Administration at the Boston Islamic Seminary involves overseeing daily operations, developing policies and procedures, managing resources, and supporting fundraising activities. The successful candidate will work closely with senior leadership to advance the Seminary's mission, manage budgets, and implement innovative technology solutions. Key Responsibilities • Operational Oversight: Ensuring smooth daily operations, budget adherence, and policy compliance., • Policy Development: Establishing and maintaining comprehensive policies and procedures for core business functions, such as Fundraising, Finance, IT, Payroll, HR, Marketing, and Facilities Planning., • Technology Implementation: Leading the adoption and integration of technology solutions to enhance academic and operational efficiency., • Regulatory Compliance: Ensuring all activities comply with legal and governmental requirements., • Strategic Planning: Leading long-term and annual planning processes to align departmental goals with the Seminary’s strategic objectives., • Resource Management: Identifying and effectively managing financial, professional, and human resources., • Budget Management: Preparing detailed budget proposals and implementing them following board approval., • Data Management: Maintaining the data warehouse, preparing internal and external reports, and responding to data requests., • Statistical Analysis: Analyzing statistical information to inform decision-making., • Fundraising Support: Preparing reports and materials to support fundraising initiatives.Qualifications:, • Educational Background: Master’s degree in business administration, Higher Education Administration, or a related field required; Doctorate preferred., • Experience: 7-10 years in higher education administration or a similar field, with at least five years in leadership., • Skills: Strong leadership and management abilities, proficiency in budgeting and financial management, strategic planning, and technology implementation., • Personal Attributes: Excellent organizational, problem-solving, and communication skills, with a commitment to the mission and values of the Boston Islamic Seminary., • Technical Proficiency: Familiarity with modern business and educational software, data management tools, and financial systems.Compensation:, • Full-Time (Boston, MA): $80,000 - $90,000 annually, based on experience and qualifications., • Part-time (Remote): $40 - $50 per hour, based on experience and qualifications., • Benefits for full-time:, • Comprehensive benefits package, including health and dental insurance., • Generous paid time off and holidays., • Professional development opportunities., • Flexible working hours for part-time remote roles. Application Instructions: Interested candidates should submit a resume, cover letter, and three professional references. About Boston Islamic Seminary Boston Islamic Seminary (BIS) is a distinguished higher education institution officially recognized by the Massachusetts Higher Education authorities. We are privileged to hold the authority to confer a Master's degree in Islamic Religious Leadership. Our fundamental mission at BIS is to nurture and equip the next generation of Muslim religious leaders. Our vision is to empower these leaders with the knowledge, skills, and profound compassion required to serve the American community and, in turn, promote a deeper understanding of Islam within the contemporary world. Equal Opportunity Employer: The Boston Islamic Seminary is an equal-opportunity employer and encourages applications from all qualified individuals.

Job Description In cooperation with the Property Management Staff, the Accounting Administrator works to meet the accounting and administrative demands of the building management office. Duties and Responsibilities: Accounting Duties • Code and Input invoices in MRI, Yardi Voyager or similar Property Management Software, • Input of Tenant receipts in MRI, Yardi Voyager or similar Property Management Software, • Verify monthly rents and distribute rent statements, • Prepare monthly closing reports, including cash verifications, • Complete new vendor requests and set-ups, • Answer phone in a professional manner providing answers when possible and transferring calls or taking messages as needed, • Open, stamp and distribute mail, • Maintain tenant contacts lists, • Maintain emergency contact lists, • Maintain certificate of insurance files for tenants and vendors, tracking dates and coverages, • Maintain lease and building files, create new files as needed, • Process tenant amenity requests including fitness center membership, interior bike room use and exterior bike parking., • Prepare and send all outgoing mail and packages, • High school diploma required, • Basic Accounting experience a plus, • Advanced communication skills both oral and written, • Strong organizational skills and attention to detail, • Self-starter, able to manage multiple projects under pressure, • Ability to work efficiently as a team member, dealing with coworkers and clients at all levels and disciplines, • Ability to work independently, • Ability to occasionally work flexible hours which may exceed 8 hours per day or 40 hours per week, • Personable and friendly demeanor in person, on phone and in email, • Proficient knowledge of Microsoft Office, including Word, Excel and Adobe, • Ability to gain proficient knowledge of other software programs as required This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. Pay Range$31—$36 USD About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: . All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Make a difference in students' lives while enjoying the convenience of remote work.

FocusGroupPanel is looking for Remote Entry Level Data Entry Clerks as Research Participants to join their team in the United States.

An innovative online tutoring platform is seeking AP US History Tutors to provide instant support to students from the comfort of their homes.As a tutor, you will have the flexibility to work whenever you want, helping students with real-time assistance without long-term commitments.Competitive pay

Medium is seeking Hotel Reservations Customer Service Representatives for a remote role. The position offers a flexible schedule and a supportive team culture, with earnings between $45,000 - $65,000 a year based on performance.

A leading remote work provider is seeking a Remote Data Entry Research Panelist. Responsibilities include participating in research studies that contribute to meaningful outcomes, all while enjoying the flexibility of remote work.

An innovative tutoring platform is seeking AP Human Geography Tutors (Instant) to provide on-demand online help.Tutors can work flexibly from home, accepting requests whenever available.Competitive pay, increased rates during peak hours, and the use of AI tools for enhancing teaching effectiveness a

This role offers flexible hours and the chance to work collaboratively with a team of therapists.

An online tutoring platform seeks Instant Tutors to provide immediate Essay Editing help to students nationwide.Tutors can work flexibly from home, earning competitive rates with surge pricing during peak hours.This role requires strong communication skills and expertise in Essay Editing.Ideal candi

Willingness to learn and develop skills for remote work success. Participate in online and in-person discussions without any commute if working remotely. Remote working/work at home options are available for this role.

A leading online tutoring platform is seeking an Economics Tutor to provide immediate, on-demand assistance to High School students.This role offers flexibility to work from home and allows tutors to provide support without long-term commitments.Ideal candidates should demonstrate expertise in High

Willingness to learn and develop skills for remote work success. Participate in online and in-person discussions without any commute if working remotely. Remote working/work at home options are available for this role.

The role offers competitive salary, flexible work hours, and a high-impact environment.

Willingness to learn and develop skills for remote work success. Participate in online and in-person discussions without any commute if working remotely. Remote working/work at home options are available for this role.

This remote position allows for impactful teaching without commuting, making education accessible and engaging.

The role allows flexible scheduling, enabling tutors to accept requests at their convenience while earning competitive pay.

An educational technology company is looking for Finite Mathematics Tutors to provide immediate online tutoring.As a tutor, you will have the flexibility to help students on-demand, leverage AI tools for instruction, and receive competitive compensation.This role is perfect for those with strong com

This remote role allows you to impact students' learning in real-time, working from the comfort of your home.

An innovative tutoring platform is seeking General Chemistry 2 Tutors to provide instant, remote tutoring to students. This entry-level, full-time position offers flexible hours and competitive pay for each session.

REMOTE + Complex pass through business tax! This Jobot Job is hosted by: Stephen Brainerd Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $140,000 per year A bit about us: Located in Sacramento, CA, we are a growing, full spectrum firm that focuses on complex business tax. We believe that putting your employees first is not only the right thing to do, but it also gives us the competitive edge to ensure our clients have an excellent experience! Over the years our reputation for providing our people with the very best has caught the eye of some reputable companies and individuals who have chosen to use us as their top tier partner! If you are a Tax Senior with Big 4 and complex flowthrough experience, then please apply today! Why join us? • Competitive Base Salary!, • Competitive Bonus Package!, • Extremely Competitive Benefits Package! • 90% covered for employee, 80% for dependents! • Flexible Work Schedules!, • Accelerated Career Growth!, • Fully Remote!, • Overtime Pay!, • 401k Matching!, • Generous PTO!, • Company paid Master's Degree in Taxation! Job Details Responsibilities: As a Tax Senior, you will be expected to: 1. Manage multiple and complex tax engagements, ensuring the delivery of quality tax solutions for our clients., 2. Review federal and state returns for partnerships and S-Corporations and their owners., 3. Utilize your knowledge of CCH to research and consult on various tax matters, respond to IRS and other tax authority inquiries when requested., 4. Provide proactive tax planning strategies tailored to the needs of our clients., 5. Demonstrate excellent team skills, positive attitude, and high ethical standards. Qualifications: To qualify for this exciting opportunity, you should have: 1. A minimum of 2 years of progressive tax compliance experience in public accounting, ideally in a Big 4 firm., 2. A Certified Public Accountant (CPA) license or on the path towards obtaining a license., 3. Master's degree in Accounting or Taxation is preferred., 4. Proficiency in CCH or other tax software., 5. Extensive experience in dealing with complex passthrough entities and their associate high net worth owners., 6. Strong interpersonal and relationship-building skills, with the ability to manage multiple engagements and client relationships., 7. Excellent written and verbal communication skills, with the ability to articulate complex tax matters to non-tax professionals., 8. A keen eye for detail and a commitment to high-quality work. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists Our company is seeking individuals to participa

This entry-level position allows for flexible hours and competitive pay, with opportunities to earn significantly more during peak times.

Job Description Welcome to Conservatory Lab Charter School- a community that stands out in Massachusetts: * The ONLY charter school designated a “School of Recognition” by DESE based on SY22/23 growth metrics across all subgroups. * A finalist for the Pozen Prize in 2019, awarded for strong student growth. * An “El Sistema-inspired” program, where students have music class every day and learn a wide variety of instruments. * An EL Education school where project-based learning, social-emotional development, and rigorous academics are woven together for powerful outcomes. * A place where students implicitly learn to uplift each other, persevere, and cooperate through their experiences in music as well as academic classes. Come join our community and be part of a unique, dynamic team committed to holistic excellence in urban education! Mission: Conservatory Lab Charter School empowers a diverse range of children as scholars, artists, and leaders through a unique and rigorous academic and music education. We enrich the larger community through performance, service, and collaboration. As a laboratory school, we develop and disseminate innovative educational approaches that will positively impact children in other schools and programs. Conservatory Lab Charter School seeks individuals who are passionate about supporting students to meet their full potential. We seek motivated, insightful individuals who are excited to collaborate with content teachers to plan and implement learning experiences that advance the intellectual, social, emotional and physical development of students. The ideal candidate will help to support a unique school culture and develop skills to support students through professional development, and coaching. Conservatory instructional support assistants work in teams with lead teachers to provide instructional and social-emotional support within the classroom. The School provides professional development integrated into the schedule every Wednesday to advance instructional practices and monitor student progress. The CLCS Instructional Support Assistant is an individual with excellent classroom management skills. The ideal candidate is flexible and can adjust to the changing demands during the SY20-21 school year. The candidate should be comfortable in the classroom and able to adapt to a remote learning environment as necessary. The candidate should be proficient working with technology and familiar with some online teaching tools. Essential Duties and Responsibilities • Partner with lead teacher to support optimal learning environment for students, • Work as co-teacher/teaching assistant within the classroom, • Implement the lead teacher’s lesson plans, • Reinforce lessons presented by teachers by reviewing materials one on one or in small groups, • Enforce school and class rules and routines to help students maintain scholarly behavior, • Assist lead teacher with record keeping, • Lead small group and individual instruction using identified scientific, research based interventions focused specifically on individual student difficulties, • Maintain records of interventions and progress monitoring to insure fidelity of implementation, • Support individual students in maintaining on task behaviors, • Collaborate with grade level special educators to implement supports and accommodations for individual students, • Assist the lead teacher in maintaining two way communication with families, including attending team/parent meetings as required, • Provide input to individual student success plans, • Assist with universal screening of students, • Utilize tracking systems to maintain lists of students participating in interventions, • Supervise student groups as assigned by the schedule, • Support students in successfully transitioning while maintaining, • Assist teacher with maintenance of classroom environment, including preparation for lessons and breakdown of activities, • Assist with administrative duties including but not limited arrival/ dismissal, lunch and recess., • Utilize feedback to reflect on skills and improve performance to improve supports for students, • Substitute for classroom teacher during meetings, professional development as needed, • Supervise assigned lunch and recess duties, • Perform related duties as requested to support a safe learning environment, • 2 years of college, • Experience working with children, • Ability to work closely and collaborate on a professional team, • Ability to maintain confidentiality, • Strong oral communication skills, • Bachelor’s degree, • Early Childhood, Elementary, ESL or Special Education degree 1. Resume: Please submit an updated copy of your resume, highlighting your relevant experience, skills, and achievements., 2. Licensure: If applicable to the position, we require a copy of your current professional licensure. Ensure that the license is valid and in good standing., 3. Degree: Kindly provide a copy of your highest educational degree relevant to the position.

This role allows for flexible hours and competitive pay, including surge pricing during peak demand hours.

This flexible role allows you to work whenever you want, utilizing a specialized platform designed to enhance teaching sessions.

Job Description TrnDigital is looking to hire a Level 2 Support Engineer to join our growing Managed Services Practice. This role includes supporting client tickers and working on IT projects. The role will handle incoming service tickets/calls related to desktop support, Microsoft 365, and general IT issues. The role demands high responsiveness, professionalism, and problem-solving abilities. You will be expected to resolve tickets independently, escalate when necessary, and maintain clear communication with clients. This is a full time role based in our Newton Office 5 days per week with occasional travel to client locations in the Great Boston Area. This role requires perficient verbal and written communication in both English and Spanish. Responsibilities • Troubleshoot escalated Microsoft 365 issues (Exchange Online, Teams Telephony, Purview Compliance, etc.), • Manage advanced endpoint issues (driver issues, remote provisioning, BitLocker recovery, etc.), • Perform root cause analysis for recurring issues., • Assist in onboarding/offboarding automation (Intune, Autopilot, etc.), • Monitor and remediate alerts from RMM tools, • Participate in patching, vulnerability mitigation, and update rollouts, • Assist with calls to the helpdesk and provide remote desktop support, • Build/Image laptops for clients based on Standard Operating Procedures Required Skills & Qualifications • 4+ years of experience in IT support, MSP experience preferred, • Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Admin Center), • Familiarity with Active Directory, DNS, DHCP, basic network troubleshooting, • Experience with RMM and PSA tools, • Excellent verbal and written communication skills in English and Spanish, • Ability to work independently and prioritize tickets, • High attention to detail and client satisfaction focus Preferred Qualifications • Microsoft 365 Fundamentals or Modern Desktop Administrator Certification, • Experience supporting Intune, Autopilot, or Defender for Endpoint, • Familiarity with scripting (PowerShell) for automation tasks Success Metrics • Average response time to tickets, • First-call/first-touch resolution rate, • Customer Satisfaction (CSAT) feedback scores

Job Description ABOUT THE TEAM: As a Customer Success Manager at Talon.One, you'll be part of a dynamic team consisting of Customer Success Managers and Technical Account Managers. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open communication, and mentoring to promote bi-directional growth. Talon.One is committed to creating an inclusive workplace, as we believe it is essential for both ethical reasons and to positively influence the tech industry as a whole. ABOUT THE ROLE: Building on strong performance this year, our team is expanding and we're hiring a Customer Success Manager to support our growth in early 2026. As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our enterprise solutions and streamline project management. The estimated total compensation for this role is $125,000 OTE, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time. This is a remote role; however, you must be located within commuting distance of either our New York or Boston hubs. ONCE YOU ARE HERE YOU WILL: • Build relationships with customers to understand their goals and pains, drive adoption, and translate that into actionable insights for our Sales, Marketing, and Product teams, • Connect customers' marketing objectives with our technical, API-driven product and clearly explain complex product configuration step, • Collaborate with technical operations (Customer Integration Engineer) and the development team to integrate Talon.One and troubleshoot technical issues, • Communicate at both one-to-many and one-on-one levels, across role types (tech/marketing), organization level, and cultures, • Document and share important information about our Customers to keep a clear internal record, build training resources, and reduce support tickets, • Drive retention and growth to your book of business, handling upsell and renewal conversations with a book of business., • Prepare and deliver strategic and business value to customers daily. WHAT WE NEED YOU TO BRING TO THE TABLE: • Passion for tech and experience with SaaS products and APIs, • Experience working in Customer Success, Account Management, or another client-facing role, • Experience working with diverse stakeholders both internally and externally Marketing, Developers, Sales, and Executives, • Exceptional communication skills in spoken and written English, • Empathetic, positive attitude with a desire to help our customers reach their goals, • Flexible approach and an ability to operate effectively with uncertainty and change., • Ability to manage a book of 15-20 accounts., • Experience working in the loyalty and promotion industry or relevant marketing-related experience WHAT'S IN IT FOR YOU: • Learning budget and LinkedIn Learning, • Competitive salaries & 401(k) plan w/match, • Medical, dental, & life insurance, • Flexible PTO, • The right attitude: modern methods and a diverse, creative workspace with an open and international culture, • Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team, • Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn, • A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware, • High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees Do you want this job? We'd love to hear from you! Apply directly via the form below. Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind. Find out more about our Candidate Privacy Policy.

Job Description Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Join Our Dynamic Team and Make a Meaningful Impact! Are you passionate about helping others navigate complex systems and achieve life-changing outcomes? We are seeking a Member Liaison to join our growing team. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval. You will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. What You’ll Do • Manage and monitor a caseload of pending Social Security applications daily., • Act as a liaison between members and government agencies, conducting outreach via phone calls and letters., • Follow up with agencies to obtain status updates and advocate for expedited decisions., • Prioritize tasks using reports and queries to meet performance benchmarks., • Escalate complex or aging cases when necessary and recommend solutions., • Provide excellent customer service by educating and counseling members about the Social Security application process., • Accurately maintain demographic and case information in a proprietary database., • Prepare documentation for appeals in case of application denial., • Assist with team training, cross-training, and continuous improvement initiatives., • Participate in departmental projects and committees as assigned. What We’re Looking For • Bachelor’s degree in a related field or equivalent combination of education and experience., • 1+ years of customer service or call center experience, preferably in healthcare., • Familiarity with medical terminology and health insurance, preferred., • Bilingual in English and Spanish, Portuguese, Vietnamese, Chinese, Russian are highly encouraged to apply., • Strong written and verbal communication skills; active listening a must., • Proficiency in Microsoft Office, data entry, and CRM/database systems., • Exceptional organizational skills and attention to detail., • Ability to handle a high volume of outreach calls and manage multiple priorities., • Emotionally mature with the ability to interact with a vulnerable population., • Willingness to work flexible hours 11-7 pm or 12-8 pm shifts and contribute to a team-driven environment., • Remote options are available M-F 40 hours per week. Why Join Us • Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services., • Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change., • Equal Opportunity: We value diversity and foster an inclusive work environment., • Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization., • Competitive Compensation: Enjoy a competitive salary package with benefits., • Flexible work options: Remote or Hybrid. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $42K-$45K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages. Top of Form Bottom of Form

Job Description Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About The Role As an Onboarding Success Specialist, you'll be part of a growing team responsible for launching and supporting a digital experience offering for our customers. This role bridges customer success, onboarding, and basic technical implementation - ensuring every client's experience is aligned with their business needs and delivers value from day one. You'll be one of the members of the onboarding team, helping define the playbook and set the tone for how we bring this new solution to life for our customers. Your work will directly impact customer satisfaction, retention, and time-to-value. You Will: • Manage the end-to-end onboarding of customers using for multiple products including initial outreach, requirements gathering, and setup coordination, • Tailor and configure customer-facing templates based on client inputs and business goals – no custom development required, but small updates and adjustments will be common, • Implement scheduling tools and CRM. This includes integration, configuration, training and enablement., • Serve as the primary point of contact for customers throughout their onboarding journey, delivering a high-touch experience and responsive support, • Troubleshoot technical issues and coordinate timely updates to live configurations as needed, • Collaborate closely with teammates focused on integrations, scheduling, and CRM setup to create a seamless onboarding experience, • Own the free trial to paid conversion process to ensure customer adoption, • Seeks out new knowledge and approaches problems with a mindset of exploration in regards to AutoOps and Steer Products You Have Must-Have: • 2+ years of experience in customer onboarding, customer success, or implementation support - ideally in a SaaS or digital tools environment, • Experience managing a client-facing product or tool on behalf of customers (e.g., configuring, launching, or supporting a templated platform, dashboard, or embedded experience), • Strong communication skills, • Customer-first mindset, • Ability to manage multiple onboarding projects at once, with strong organization and follow-through, • Proactive, resourceful, and ownership-driven - you anticipate needs and take initiative, • Experience with KPIs, including Time to Live and Time to Onboarding Complete, • Experience with a CRM such as Hubspot, Salesforce, etc…, • Experience with templated content platforms, CMS tools, or WYSIWYG editing, • Exposure to scheduling or CRM tools, • Comfort with technical troubleshooting or support escalation workflows, • Experience with a high-volume environment and short onboarding cycles., • Experience onboarding low-tech customers Interview Process • Initial Screen - 20min, • Wonderlic Assessment - 35min, • Hiring Manager Interview - 30min, • Reference Checks We Offer • 100% remote work environment, • Medical, Dental and Vision insurance within 30 days, • 100% employer-paid medical insurance, • Equity package, • Flexible PTO with 15 days minimum, • Generous Parental Leave, • FSA and HSA options, • 401(k), • Growth & Wellness Stipend, • WFH Equipment, • Chance to work with the latest technology, • A collaborative, high ownership culture, • Opportunities for development and career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.