Lead Retail Team Member
14 days ago
Tampa
Job Description General Overview Do you want to be part of something bigger than just a job — where you influence how people fuel their bodies, reach their goals, and show up as their best selves? At Fitlife Foods, we don’t just sell meals. We partner with our customers on their wellness journey through chef-crafted nutrition, education, and meaningful human connection. Fitlife Foods is the leading multi-channel prepared meals company in Florida and Georgia. Since 2011, we’ve grown to 12 retail locations alongside an eco-friendly concierge home delivery subscription service. We power people to be their best through chef-crafted meals and personalized wellness support. Our core values — Winning, Ownership, Purpose, Gratitude, and Curiosity — drive everything we do and create a performance-driven culture focused on personal and professional growth. Team Lead Mission As a Team Lead, you serve as a culture carrier, performance driver, and wellness ambassador for your store. This is a leadership role designed for individuals who thrive in high-touch retail environments, enjoy coaching both customers and teammates, and are motivated by measurable results. This role blends sales leadership, wellness coaching, and operational ownership to create a best-in-class customer experience. This is not a traditional food service role. Our Team Leads serve as wellness consultants, retail leaders, and community brand ambassadors. We’re Looking for Leaders Who Bring Wellness Passion A genuine interest in nutrition, fitness, and helping others live healthier lives. Consultative Sales Mindset Confidence guiding customers through personalized recommendations while driving store performance and customer retention. Leadership & Coaching Ability Experience developing teams, providing feedback, and creating accountability around performance goals. Business Ownership Mentality Comfort analyzing metrics, identifying opportunities, and executing strategies that grow revenue and customer engagement. Community Connection Excitement for representing Fitlife through grassroots marketing, events, and local partnerships. Key Objectives Lead Store Performance • Drive sales growth, retention, and ticket averages, • Support store KPIs including labor, product mix, and customer experience metrics, • Provide personalized nutrition guidance and product education, • Create engaging, educational in-store experiences, • Train, mentor, and coach team members, • Provide performance feedback and growth plans, • Oversee inventory, ordering, merchandising, and daily execution, • 1+ year leadership experience in performance-driven retail, boutique fitness, hospitality, or wellness environments preferred, • Proven ability to influence sales and customer retention metrics, • Strong relationship-building and coaching skills, • High energy with a natural ability to connect and inspire others, • Interest in nutrition, fitness, or wellness lifestyle strongly preferred, • Comfortable working in a goal-driven, feedback-focused culture, • Reliable and flexible availability, including Sundays and Mondays We believe in fueling your journey while you fuel others’. As a Fitlife Team Lead, you’ll enjoy: • Competitive Pay that reflects your contributions., • Referral Bonuses to grow our Fitlife community., • Complimentary Meals during your shifts., • Health, Dental, and Vision Benefits to support your wellness., • Generous Paid Time Off & Holidays so you can recharge and thrive outside of work. Fitlife Foods is proud to be an equal opportunity employer, committed to building a diverse and inclusive environment.