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Job Description Overview The incumbent in this position is responsible for performing cleaning duties as directed by the Executive Steward, throughout all Hard Rock food outlets; may be assigned to rotate between any Food & Beverage kitchen. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Empties and cleans garbage cans., • Empties grease barrels and trays., • Cleans floors, walls, and ceilings., • Sorts garbage., • Cleans floor drains and grease traps., • Cleans kitchen equipment, grill, fryer, ovens, etc., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through two months of on-the-job training. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours. KNOWLEDGE OF: • Janitorial duties., • Machines and equipment used, including but not limited to man lifts, high-speed floor care equipment and hand tools. ABILITY TO: • Be flexible to work varying shifts and time schedules as needed., • Apply sound judgment in standard and non-standard situations with limited variables involved., • Inspect work areas thoroughly.

Job Description Overview The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. Responsibilities • Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef., • Recognizes a variety of sauces and properly places them on all entrees featured on daily menus., • Keeps work station neat and clean., • Assists coworkers to ensure efficient operation of the kitchen., • On occasion may perform duties for special events/ parties., • Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents., • Ensures the proper storing of any foods, including those from a previous function., • Ensures that items are fully stocked and equipment is in good working condition., • Ensures the proper closing down of work stations., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned., • Other duties as assigned. Qualifications This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred. • Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be eighteen (18) years of age or older. KNOWLEDGE OF: • Basic food preparation knowledge and line work experience. ABILITY TO: • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.

Job DescriptionFall Into a New Career with Knighted! 🍂 Bring your passion! We'll teach the skills. We're hiring Gaming Associates at Knighted, and we're looking for people who are great with numbers and thrive in a fast-paced, exciting environment. This isn't just a job, it's an opportunity to build real-world skills and start a long-term career with a company that invests in its people. If you're a night owl looking for a full-time role that keeps your mind engaged and leaves your work at the door, this could be the perfect fit. As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Locations: South Sacramento, CA Pay Rate: $18.50 - $20.50 per hour (Additional $2/hour for late-night shifts) Shifts: 4 days, 10 hours (Full-Time only, but be ready to work late hours. Weekend availability required.) Training Schedule: M - F, 12 pm - 8 pm Qualifications • Must be 21 years of age or older, • Authorization to work in the U.S., • Proficient in mental math (addition, subtraction, multiplication, and division), • Open availability for the casino's 24/7 hours of operation, • Ability to pass a lifetime background check, credit check, and drug screen for state licensurePhysical Requirements, • Able to sit or stand at a gaming table for 3 to 4 hours at a time, • Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping), • Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location), • Able to see, speak, and hear clearly during gameplay, • Has necessary vision capabilities: close, distance, color, peripheral, and depth perception, • Comfortable with direct communication and giving corrections when needed, • Able to stay focused and manage stress effectively in fast-paced, high-pressure environmentsWhy Join Knighted?, • Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. You'll also have the chance to connect with our corporate team and start building your network from day one!, • Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development., • Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off., • Employee Perks: Team activities, ability to work on multiple games, and opportunities for growth., • Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino!, • Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required! Initial Interview - 30 Minutes * Final Interview - 30-45 Minutes * Orientation - 3-4 Hours Want to see the Gaming Associate role in action? Click here to watch a video and learn more! Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

Job Description NOW HIRING! AFTER SCHOOL TECHNOLOGY TEACHER APPLY NOW TO BECOME A ROCKETEER! 'We think we're preparing kids for tomorrow. Kids just think it's cool!' Are you passionate about computer science, video games, coding, Python, Roblox™, app design, digital movies, robotics, drones, Minecraft™ or STEM? We are seeking enthusiastic, motivated and talented individuals to work as Lead Instructors in our after school programs. Lead instructors guide students through our world class, project based learning curriculum to discover new technology skills in coding, Minecraft, ROBLOX, video editing, game design and more! * Full school year in 10 week sessions, with options to continue into additional seasons * Get in-room teaching experience with excited students * No formal experience required, but teaching experience in some capacity highly preferred * PAID training! Requirements * Experience with technology or kids preferred * Reliable transportation throughout Fullerton School District * Must be available after school hours (approximately 2:00 - 6:00 PM), M-F and can work two or more days per week * Assistant Instructors must be at least 18 years of age * Comfortable working with teacher-to-student ratios of 20:1 * Strong technology skills preferred, such as a background in 3D modeling, digital arts, coding, game creation or design, animation, robotics, modifying games, video editing, competitive gaming, etc. or significant knowledge of Minecraft or Roblox, including modding or streaming For more information see our website: Additional Details: * This is an after-school, part-time, hourly position * $20/hr - $27/hr * Paid Training Who is Black Rocket? Black Rocket provides unique enrichment and educational programs to children and young adults. Our distinct programs in creative sciences and digital arts focus on the intersection of creativity and technology. Each course emphasizes self-empowerment, cognitive reasoning, and divergent thinking through hands-on learning. Black Rocket's mission is to help ignite, unleash and enhance each individual's distinct talents. **We will only review applications submitted online. Please do not send information or submit inquiries via email or phone. We review applications in the order they are received and positions are filled on a 'rolling' basis. * Experience with technology or kids preferred * Reliable transportation throughout Fullerton School District * Must be available after school hours (approximately 2:00 - 6:00 PM), M-F and can work two or more days per week * Assistant Instructors must be at least 18 years of age * Comfortable working with teacher-to-student ratios of 20:1 * Strong technology skills preferred, such as a background in 3D modeling, digital arts, coding, game creation or design, animation, robotics, modifying games, video editing, competitive gaming, etc. or significant knowledge of Minecraft or Roblox, including modding or streaming Benefits: Paid training!

Job Description Overview The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Gaming Commission. The incumbent is also responsible for providing extraordinary service to both the internal and external guest. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Remove drop cans from Slot machines and transport cans to Count Room., • Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail., • Conducts a mechanically assisted count of the contents of the Slot machine boxes., • Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor., • Counts and reconciles total funds to ensure the integrity of the count., • Transfers the corresponding documentation to the Accounting Department on a daily basis., • Prepares funds, with proper documentation for transfer of funds to the Cage Department., • Conducts all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through the completion of a high school education or equivalent. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours., • Prior experience in the Gaming industry strongly preferred. KNOWLEDGE OF: • Cashiering or banking operations., • The Gaming industry, including principles and practices of a capital and operations budget., • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • 10-Key calculator. ABILITY TO: • Ability to bend and lift up 40 lbs., • Communicate effectively with coworkers and management., • Ability to stand for long periods of time., • Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency., • Count and separate varying denominations of vouchers and currency., • Be flexible to work early morning/overnight shifts and time schedules as needed., • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume., • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience., • Interpret and explain policies and procedures., • Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

Job Description Overview The incumbent in this position is responsible for the effective communication of the Unity players program and all offers available to Sacramento guests; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Unity Rewards, property promotions, and promotes the Player’s Club program to guests on the Sacramento floor. Responsibilities ESSENTIAL FUNCTIONS: (These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Telemarket to mid-tier guests informing them of upcoming offers, shows and events., • Assist Sacramento Marketing hosts as requested including but not limited to, making reservations, securing show tickets, and booking events., • Provide and promote the highest level of guest service and outstanding guest relations, while maintaining confidentiality., • Work closely with the Sacramento Hosts, Slot Department, Food & Beverage Department, Facilities and Wardrobe Departments to address a variety of guest related issues., • Makes reservations for guest requests including meals, drinks, tickets, etc., • Be the subject matter expert in relation to all tiers of players in the Rock Star Rewards program. Knowledge of requirements of playing to next tier and benefits of each tier is essential., • Handle Player’s Club promotions and redemptions as applicable and will generate comps., • Act as liaison between guest and management in relation to needs of guest complaints and concerns., • Utilize CMP system to perform guest transactions and administrative functions as needed., • Must be knowledgeable and provide answers to guests' questions including, but not limited to, special events on and off property, travel directions and restaurant information., • Complete “end of shift” report, including but not limited to calls made, contacts made, events booked, and success of bookings., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably, • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a high school diploma or equivalent and 1 year of customer service; or a combination of education and experience. Computer literacy with excellent oral and written English communication skills required. Excellent phone etiquette and guest relations skills are also required. Multi-lingual, gaming, and marketing experience preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least tweny-one (21) years of age. KNOWLEDGE OF: • Understanding of and experience in the property’s regional gaming market., • Sacramento marketing functions including, but not limited to data base, advertising, promotions and branding., • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • Working knowledge of Ballys CMP, Aristocrat OASIS, or like software., • Pertinent federal, state, and local laws, codes, and regulations., • Cash handling, marketing and sales techniques. ABILITY TO: • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience., • Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals., • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Communicate clearly and concisely, both orally and in writing., • Participate in the development and administration of goals, objectives, and procedures., • Operate various types of office equipment., • Establish and maintain effective working relationships with those contacted in the course of work., • Be flexible to work varying shifts and time schedules as needed., • This position spends time on the Sacramento floor, and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

Job Description Overview The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Facilities Shift Supervisor and Facilities Shift Manager, the incumbent also responds to all General Maintenance service calls. The incumbent is responsible for ensuring events are set up per diagrams. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest in order to provide superior guest service., • Responds to maintenance service calls in a timely manner., • Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment., • Perform minor repairs to plumbing, electrical, HVAC, and carpentry equipment and systems., • Performs event setups and teardowns in a safe, timely manner. Moves furniture and equipment as directed. Supports other departmental events as directed., • Installs and makes repairs to doors, furniture, office partitions, flooring and other related items., • Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items., • Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner., • Documents all work on a daily basis., • Maintains technical logs and records all relevant data as appropriate., • Attend and participate in meetings, training, completing follow-up actions as required., • Responsible for cleaning and sanitizing work and public spaces., • Performs other related duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a High School Diploma. Must be certified in one trade and/or 1-2 years of experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs), or an equivalent combination of education and/or experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • OSHA tow motor and lift device certified (Within 90 days of employment) KNOWLEDGE OF: • Basic hand and power tools and testing equipment., • Excellent customer service skills. ABILITY TO: • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Remain calm in a hectic, fast-paced atmosphere., • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Use hand tools and machine equipment as needed to complete duties of the job., • Review and comprehend all necessary documentation., • Basic computer skills.

Job Description Overview Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex., • Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary., • Prepare detailed incident reports in a clear and precise manner., • Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons., • Assist in the coordination and resolution of emergency situations., • Assist in maintaining proper key control., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred. Valid California Driver's License and clean driving record required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred., • Must be at least twenty-one (21) years of age., • Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training. ABILITY TO: • Available to work different types of events with varying time schedules, on varying days as needed., • Read and comprehend all necessary documentation, training materials and policy information., • To use a computer to compose clear, concise and accurate reports., • Assist sick or injured guests and or team members., • Communicate courteously, effectively and professionally with guests and all levels of team members., • Use tools and equipment such as, radios, computers and other tools specific to the position., • Stand for extended periods of time., • Communicate clearly, in English, with guests in a professional manner., • Work within Hard Rock Hotel & Casino Sacramento at Fire Mountain established policies/guidelines. WORK ENVIRONMENT: • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public., • Officers will work posts that may require them to stand or walk for the duration of their shift.

Job Description Overview The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs. Responsibilities ESSENTIAL FUNCTIONS: (These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Works as a member of a dishwashing crew ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine., • Inspects, removes, and properly stores all clean items from the dishwashing machine., • Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines., • Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations., • Keeps work area (floor, machine, shelving, carts, etc.) clean at all times., • Performs miscellaneous duties, such as polishing silver, working in store room and preparing for banquets, special events, etc., as assigned., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours. KNOWLEDGE OF: • Pertinent federal, state, and local laws, codes, and regulations., • All operations of the Stewards’ Department. ABILITY TO: • Communicate clearly and concisely, both orally and in writing., • Be flexible to work varying shifts and time schedules as needed., • Deliver programs which create a service level of excellence for internal and external guests., • Ability to communicate effectively with all levels of employees and outside contacts., • Review and comprehend all necessary documentation., • Inspect and maintain all areas for which responsible., • Stock and retrieve supplies as needed.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and d

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and d

Job Description Overview The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings and shops by means of complex electronic and video equipment while promoting outstanding guest relations. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service in support of Hard Rock’s KICK ASS Service., • Establishes and maintains training and development procedures to ensure extraordinary guest service standards are achieved., • Ensures that all company and departmental procedures are followed; assists various local, state and federal authorities in various activities and investigations to ensure that procedures and laws are observed., • Installs, operates, maintains and repairs technical investigative/surveillance equipment (e.g. telephonic intercept, video camera, video and voice transmitting, vehicle tracking, night vision systems, etc.) to obtain criminal evidence in compliance with federal, state and local laws., • Provides technical assistance to other agencies in undercover video and audio surveillance equipment., • Researches, evaluates, makes recommendations and procures or provides expertise in the procurement of technical investigative equipment., • Documents and maintains detailed records (e.g. service requests, location of equipment, time and parts used for repairs, etc.), • Schedules and/or coordinates services (e.g. repairs, installations, removal of equipment, preventative maintenance, etc.)., • Responds to 24-hour/day, seven day/week emergency callouts to perform and/or facilitate emergency equipment repairs anywhere technical investigative equipment is utilized., • Tests and evaluates new equipment to ensure that the equipment meets the parameters of Gaming Commission specifications., • Catalogs and inventories equipment., • Must have an outgoing personality and enjoy dealing with people and possess the ability to have fun while working., • Communicate effectively and demonstrate organizational skills., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) An EDP Pelco Certification or PCSD and/or PCST or a minimum of 2-4 years of verifiable working experience with Pelco Endura Class, IP NVR server equipment is preferred. Must be able to program new cameras and other equipment in the Pelco Endura digit matrix. Casino systems and MS applications including Word and Excel. This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent, as well as two years progressive experience in surveillance operations. Supervisory experience preferred. 20/20 corrected vision is required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours., • Prior experience in the Gaming industry required., • Prior experience in Tribal Gaming strongly preferred. KNOWLEDGE OF: • Basic knowledge of county and state ordinances., • Electronic, video, and alarm functions., • Investigative procedures., • Extreme confidentiality., • California laws pertaining to citizens’ powers of arrest procedures., • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. ABILITY TO: • Keep informed of new products and developments., • Test and repair circuits and sensors, following wiring and system specifications., • Drill holes for wiring in wall studs, joists, ceilings, or floors., • Install, maintain or repair security systems, alarm devices, or related equipment, following blueprints of electronic layouts and building plans., • Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets; then position and terminate cables, wires and strapping., • Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components., • Examine systems to locate problems, such as loose connections or broken insulation., • Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions., • Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms., • Mount raceways and conduits and fasten wires to wood framing, using staplers., • Inspect installation sites and study work order, building plans, and installation manuals to determine materials requirements and installation procedures., • Adjust sensitivity of units, based on room structures and manufacturers’ recommendations, using programming keypads., • Consult with clients to assess risks and to determine security requirements., • Prepare documents, such as invoices or warranties., • Order replacement parts., • Provide customers with cost estimates for equipment installations.

Job Description Overview The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures., • Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested., • Ensure all guest information is accurate and maintained in an organized manner., • Utilize the property management system to run daily reports and block any special requests., • Check guests out of the property in accordance with procedures., • Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts., • Accept reservations, changes, and cancellations in the absence of reservations staff., • Promote room upgrades (upsell) and monitor and control product to meet goals., • Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank., • Assist individuals and groups with check-in, checkout, and room changes., • Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc., • Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed., • Work with Front Office Manager regarding hotel business to keep them informed., • Maintain positive and professional communication with all staff., • Provide recognition to others, including co-workers, supervisors, managers, and directors., • Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities., • Ensure a healthy and safe work environment for co-workers and guests., • Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests., • Promote property outlets to guests., • Assist guests in finding locations within the property by escorting, when possible, or giving clear directions., • Resolve guest complaints using property procedures., • Create a positive environment in which all employees have the ability to maximize their potential., • Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance., • Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service., • Participate in Sound Check meetings on each shift., • Always smile and offer a warm greeting to all., • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique., • Take initiative to offer assistance throughout the property., • Operate ethically to protect the Hard Rock brand., • Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations., • Perform additional duties as requested by department managers and supervisors., • Communicate with supervisors and managers to ensure that assigned duties are completed to standard., • Coordinate operations with other departments, as needed., • Present a professional image to employees, guests, clients, owners, and investors., • Review and develop guest history records to enhance personalized service for repeat guests., • Maintain confidentiality of guest, employee, and company information. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred., • Must be at least twenty-one (21) years of age. ABILITY TO: • Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas., • Ability to read, comprehend, and write simple instructions, short correspondence and memos., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.)., • Ability to stand in place for the duration of the shift.

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