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Job Description Overview The incumbent in this position is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Greets guests, answers the phone, and answers questions accurately and politely., • Makes proficient sales transactions using a point-of-sale system; handles cash and other forms of payment; maintains proper cash drawer balances., • Directs guests to different areas of the property., • Demonstrates impeccable product knowledge by determining guests’ needs through actively engaging in conversations with them and informing guests of product features and benefits., • Uses proven suggestive selling techniques (ie. Related items, higher-quality items, transitional phrases)., • Maintains a clean and organized store; maintains proper product stock levels through retail pulls and inventories., • Displaying Retail product through Hard Rock’s visual display standards., • Performs opening, closing, and side duties including but not limited to; cleaning glass, polishing brass, sweeping and vacuuming, folding products, etc., • Assures the complete satisfaction of each and every guest by creating memorable experiences., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age. KNOWLEDGE OF: • Basic mathematical skills., • Excellent customer service skills., • Microsoft Word and Microsoft Excel., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Remain calm in a hectic, fast-paced atmosphere., • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Restock needed materials and retrieve dropped items., • Use a cash register., • Distinguish between different denominations of currency and make correct change., • Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator.

Job Description Overview Under the direction of the Table Games Floor Supervisor, Team Member is responsible for proficiently dealing games as assigned. Experience in dealing one of the major games: Craps, Tiles, or Roulette in addition to at least three of the minor games: Blackjack, Baccarat, and Poker Derivatives. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard., • Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements., • Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment., • Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity and performance, as well as Team morale., • Support the Hard Rock culture and Team philosophy within the department and throughout the property., • Amicably resolve guest concerns whenever possible and report to the direct supervisor complaints, issues or problems that are outside ability or authority to resolve., • Ensures the protection of customer's rewards and credit lines., • Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information., • Demonstrate actions and behaviors that reinforce the Company's mission., • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations., • Show a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations., • Perform other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: Audition - Demonstrate during a live audition your ability to deal games as stated on application. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred., • Must be at least twenty-one (21) years of age. WORK ENVIRONMENT: • While performing the duties of this job, the employee is frequently required to stand or sit; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must at very infrequent times lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities., • Scheduling requirements will include nights, weekends and holidays. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Overview The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Hotel & Casino Sacramento at Fire Mountain food service goals. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives., • Establishes and maintains training and development procedures to ensure superior guest service standards are achieved., • Maintains department objectives, standards, guidelines and budget to ensure proper management of department., • Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget., • Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to recipe and HAACP standards., • Assists in developing menu changes to ensure variety and food quality., • Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements., • Assists Executive Chef in other kitchen areas on a relief basis as necessary., • Operates, maintains and oversees operation of all kitchen equipment, including, but not limited to slicers, grinders, patty machines on a daily basis., • Other duties as assigned by Culinary team. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain a valid drivers and all licenses / certifications per Federal, State, and Gaming/Lottery regulations, • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age. KNOWLEDGE OF: • Pertinent federal, state, and local laws, codes, and regulations., • Standard safety and sanitation practices for food and beverage service., • Food, food product, food preparation, etc., • Standard safety and sanitation practices for food and beverage service., • How to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood., • Complete understanding of kitchen operations., • Demonstrated organizational skills, budgeting experience and full understanding of financials. ABILITY TO: • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Communicate clearly and concisely, both orally and in writing., • Be flexible to work varying shifts and time schedules as needed., • Deliver programs which create a service level of excellence for internal and external guests., • Communicate effectively with all levels of team members and outside contacts., • Act professionally with a constantly changing internal and external environment., • Monitor and control cash flow and security of assets., • Link scheduling to customer flow., • Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible., • Use all tools associated with the position including but not limited to knives, slicers and choppers., • Review and comprehend recipes and other necessary documentation., • Inspect quality of all food items.

Job Description Overview POSITION SUMMARY: Under the direction of the Production Manager, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments and tools necessary for the preparation of professional shows and performances. Assist in day-to-day operations of department to ensure it functions properly Responsibilities ESSENTIAL FUNCTIONS: • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service., • Follow Production policies and procedures related to the Entertainment Department to ensure efficient and effective operations., • Assists in implementing event operating plans for Hard Rock Live, Hard Rock Café, and other areas assigned., • Operates electric motors, hydraulic motors, follow spots, lighting control boards, sound mixing consoles, microphones, equalizers, and other entertainment technical equipment., • Assembles and disassembles trusses for lighting shows, soft goods, scenery, drops, curtains, etc., • Assembles sets and stages, including related light and sound components., • Load-in prior to shows and performances and load-out following shows and performances including equipment, instruments, wardrobe, tools, etc., • Repairs and maintains lighting, sound, and fly systems, drops, soft goods, stage and stage floor, musical instruments, etc., to avoid delay or cancellation of performances due to malfunctioning equipment., • Adjusts and maintains Vibe system, music volumes around the property, and playlist integrity., • Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Demonstrates actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication., • Promotes positive public and employee relations at all times., • Maintains a clean, safe, hazard-free work environment within area of responsibility., • Performs other duties as assigned and adheres to all Enterprise Rancheria Gaming Commission regulations. Qualifications EDUCATION AND/OR EXPERIENCE REQUIREMENTS: • High School Diploma or trade school certificate and a minimum of three (3) years of event/concert production experience performing similar duties required or a combination of education and experience., • Requires well developed written and verbal communications skills., • Friendly and service oriented., • Able to work in isolation for a full shift., • Current Driver’s License and reliable transportation., • Able to work any shift. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): • Must obtain and maintain all licenses / certifications per Federal, State, and Enterprise Rancheria Gaming Commission., • Must successfully pass background check., • Must successfully pass drug screening., • Prior experience opening new properties/outlets preferred., • Must be twenty-one (21) years of age., • Must possess strong communication and listening skills, excellent speaking, reading and writing., • Minimum of 3 (three) years of work experience in event/concert production., • Ability to read and understand all Hard Rock Hotel & Casino Sacramento at Fire Mountain policies and procedures., • Must possess strong communication and listening skills, excellent speaking, reading, and writing., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Proficient with MS Office – Word, Excel, Outlook, PowerPoint.

Job DescriptionStart This Winter: Casino Gaming Associate with Growth Potential Knighted is hiring Gaming Associates to help oversee live card-room games in a professional and dynamic environment. Whether you're looking for stable, indoor work this winter or to start a new career in the New Year, this opportunity is perfect for motivated individuals ready to grow! As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Locations: South Sacramento, CA Pay Rate: $18.50 - $20.50 per hour the additional $2/hour is for late-night shifts) Shifts: 4 days, 10 hours. Full-time only; be prepared to work late hours. Weekend availability required. Training Schedule: M - F, 12 pm - 8 pm Want to see the Gaming Associate role in action? Click here to watch a video and learn more! Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Qualifications • Must be 21 years of age or older, • Authorization to work in the U.S., • Proficient in mental math (addition, subtraction, multiplication, and division), • Open availability for the casino's 24/7 hours of operation, • Ability to pass a lifetime background check, credit check, and drug screen for state licensurePhysical Requirements, • Able to sit or stand at a gaming table for 3 to 4 hours at a time, • Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping), • Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location), • Able to see, speak, and hear clearly during gameplay, • Has necessary vision capabilities: close, distance, color, peripheral, and depth perception, • Comfortable with direct communication and giving corrections when needed, • Able to stay focused and manage stress effectively in fast-paced, high-pressure environmentsWhy Join Knighted?, • Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job., • Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development., • Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off., • Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino., • Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required. Initial Interview - 30 Minutes * Final Interview - 30-45 Minutes * Orientation - 3-4 Hours Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

Job Description Overview OVERVIEW: This position is responsible for overseeing all aspects of the bingo function including managing team members and ensuring a memorable experience is provided for all bingo guests, protecting the company assets and following the policies and procedures. Responsibilities ESSENTIAL JOB FUNCTIONS: May include but are not limited to: • Provide leadership, employee development, staffing and scheduling., • Support Bingo operations., • Teaching new system upgrade to subordinates., • Responsible for enforcement of all departmental rules, policies and regulations., • Responsible for accountability of all issued and non-issued BINGO keys., • Responsible for proper staffing levels, personnel scheduling and coordinating shift schedules., • Responsible for training, evaluating, maintaining team member history sheets and making recommendations for promotions., • Conducts themselves in accordance with all Gaming Commission Regulations, and Hard Rock Hotel & Casino Sacramento property and departmental policies and procedures. Qualifications QUALIFICATIONS: • Associates degree and four to six (4-6) years of related gaming experience or an equivalent combination of education and/or work experience., • Must have proven analytical skills., • Strong organizational skills and ability to manage detail., • Strong interpersonal skills and ability to work with diverse groups of individuals., • Strong communication skills, both verbal and written. Must possess basic mathematical skills. WORK ENVIRONMENT: • Must be able to work in a smoking environment, • While performing the duties of this job, the team member is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy.

Job Description Overview Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex., • Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary., • Prepare detailed incident reports in a clear and precise manner., • Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons., • Assist in the coordination and resolution of emergency situations., • Assist in maintaining proper key control., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred. Valid California Driver's License and clean driving record required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred., • Must be at least twenty-one (21) years of age., • Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training. ABILITY TO: • Available to work different types of events with varying time schedules, on varying days as needed., • Read and comprehend all necessary documentation, training materials and policy information., • To use a computer to compose clear, concise and accurate reports., • Assist sick or injured guests and or team members., • Communicate courteously, effectively and professionally with guests and all levels of team members., • Use tools and equipment such as, radios, computers and other tools specific to the position., • Stand for extended periods of time., • Communicate clearly, in English, with guests in a professional manner., • Work within Hard Rock Hotel & Casino Sacramento at Fire Mountain established policies/guidelines. WORK ENVIRONMENT: • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public., • Officers will work posts that may require them to stand or walk for the duration of their shift.

Job Description Overview OVERVIEW: The person in this position provides technical and organizational support for the Marketing Department including but not limited to preparing post-event analysis, reporting on promotions and database analytics, building offers in player tracking systems, updating existing reports, preparing lists for direct mail programs, and preparing ad-hoc analysis. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Builds offers in the Hard Rock Sacramento systems., • Maintains and updates existing reports on a daily, weekly, or monthly basis., • Investigates and solves data quality issues., • Manipulates and sorts player lists in preparations for direct mail vendors., • Uploads Player Tags and creates prizes in CMP., • Prepares graphical interpretation of raw data., • Prepares ad-hoc analysis upon request., • Maintains professional relations with vendors and guests., • Identifies gaps in data collection and works with IT to improve data quality, • Supports the development of reinvestment strategies based on player value., • Provides analytical insights to improve player retention and acquisition., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Attend seminars when needed., • Assist on the gaming floor as needed, utilizing casino management software and self-service kiosks., • Responsible for cleaning and sanitizing work and public spaces., • Perform other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year-for-year basis) This knowledge and these abilities are typically acquired through a minimum of a four-year college degree in a field that specializes in data quality, graphical interpretation of data, and marketing analytics with 1 to 2 years of related experience and/or training or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations, • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age. KNOWLEDGE OF: • Must be proficient in SQL and Python., • Understanding of and experience in the property’s regional gaming market., • Casino marketing functions including, but not limited to database, advertising and branding., • Operations, services and activities of comprehensive marketing and database programs., • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Access., • Pertinent federal, state, and local laws, codes, and regulations. ABILITY TO: • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience., • Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals., • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Communicate clearly and concisely, both orally and in writing., • Analyze marketing and promotions data., • Be a strategic, analytical, ethical and effective motivator., • Participate in the development and administration of goals, objectives, and procedures., • Prepare clear and concise administrative and financial reports., • Interpret and explain policies and procedures., • Operate various types of office equipment., • Establish and maintain effective working relationships with those contacted in the course of work., • Be flexible to work varying shifts and time schedules as needed., • This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

Job Description Overview Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets., • Attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees., • Assist in the coordination and resolution of emergency situations., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills. Casino Surveillance or related surveillance experience is an asset. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours., • Prior experience in the Gaming industry required., • Prior experience in Tribal Gaming strongly preferred. KNOWLEDGE OF: • Knowledge of computer applications., • Must be able to use a computer and operate efficiently. ABILITY TO: • Must be able to work overtime and or change shifts on short notice., • Must be able to get along with co-workers and work in a team environment., • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Job Description Overview The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification) • Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Opens check-cashing cards (requires making credit inquiries)., • Cashes checks, cashier checks, coins, and vouchers for guests and team members., • Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day., • Exchanges foreign currency, cash coin, exchanges coin or tokens for customers., • Performs numerous telephone functions to and from central credit, other properties, and departments within Hard Rock., • Maintains accountability over a cashier drawer., • Performs all duties in a confidential manner., • Responsible for the impress bank issued. Perform guest and in-house monetary transactions., • Balance and issue impress bank to Floor Attendants, F&B, and Hotel team members., • Enter patron transactions into the computer system accurately., • Prepare paperwork, balance sheets and documents in accordance with Company policy and procedures, and within the guidelines of Internal Controls. Signs all documents legibly., • Transfer cash, coin and checks between cages and/or departments in an accurate and efficient manner., • Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices., • Participate in the daily cage reconciliation process., • Comply with Federal Title 31 procedures., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Ensure prompt and discreet notification to supervisors and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a high school diploma or equivalent and two months of on-the-job training, and/or through related cashier experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred. KNOWLEDGE OF: • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and Power-Point., • Basic math skills., • 10-Key calculator. ABILITY TO: • Be flexible to work varying shifts and time schedules as needed., • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume., • Communicate effectively with outside contacts and all levels of team members., • Review, comprehend, analyze and assimilate reports, information generated on and by the computer and other necessary documentation., • Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations., • Balance bank at end of shift., • Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.

Job Description Overview The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers., • Receives clean china, silverware and glassware from dishwashers and stocks properly., • Maintains stock and line areas in a clean and orderly fashion; sets up stations, carts and equipment for the dining room., • Carries full, sorted bus tubs to dishwashing area., • Assists wait staff with tray service as needed., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least eighteen (18) years of age. KNOWLEDGE OF: • Excellent customer service skills. ABILITY TO: • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Be flexible to work varying shifts and time schedules as needed., • Ability to communicate effectively with all levels of employees and guests., • Use machines and equipment including, but not limited to: include beverage dispenser, coffee machine, espresso machine, bread warmer, dishwasher, and cart., • Ability to stand throughout an eight- hour shift.

Job Description Overview OVERVIEW: The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef., • Recognizes a variety of sauces and properly places them on all entrees featured on daily menus., • Keeps workstation neat and clean., • Assists co-workers to ensure efficient operation of the kitchen., • On occasion may perform duties for special events/ parties., • Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents., • Ensures the proper storing of any foods, including those from a previous function., • Ensures that items are fully stocked, and equipment is in good working condition., • Ensures the proper closing down of workstations., • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Responsible for cleaning and sanitizing work and public spaces., • Trains new team members (cooking procedures, how to read recipes, equipment knowledge, cleaning procedures, Board of Health Regulations, show new team members where to find and read information)., • Sets up new team members with their day-to-day route of the job., • Orders product and adjusts prep sheets based on business needs., • Controls the kitchen and expo line., • Communicates with front of the house (FOH) and back of the house (BOH) leaders on daily operation situations., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least eighteen (18) years of age. KNOWLEDGE OF: • Basic food preparation knowledge and line work experience.

Job Description Overview The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation; supervising the activities and functions multiple food outlets, including monitoring of the budget, staffing issues, and operational performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock Hotel & Casino Sacramento at Fire Mountain objectives. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure team members receive adequate guidance and resources to accomplish established objectives., • Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met., • Aids in creating department standards, guidelines and objectives and maintains other administrative processes, such as training plans, operating procedures, and staffing to ensure proper planning and efficient operation of the outlet., • Maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors’ programs in order to implement necessary and innovative changes to ensure Hard Rock continues to offer superior product and service., • Monitors and evaluates the performance of Food & Beverage service by observing operations, surveying guests and coordinating with team members in order to develop strategies for proper planning and ongoing improvement of guest services and financial return., • Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety., • Investigates and resolves guest complaints in order to maintain positive guest relations., • Works in coordination with culinary department to provide and maintain optimum dining experience., • Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events., • Assists with operations in all Food & Beverage outlets., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Attend seminars when needed., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through the completion of a high school degree or equivalent and 4 years’ restaurant service experience, with at least 2 years in a supervisory capacity; or the completion of a Bachelor's Degree in Restaurant Management, Business Administration or equivalent and 3 years’ restaurant service with at least 1 year in a supervisory capacity. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours., • Prior experience in the Gaming industry strongly preferred., • Prior experience in Tribal Gaming preferred. KNOWLEDGE OF: • Pertinent federal, state, and local laws, codes, and regulations., • Management of a high-volume restaurant, bar, or similar business., • Standard safety and sanitation practices for food and beverage service., • Applicable computer systems., • Various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc., • Food product, food preparation, etc., • Service, service etiquette, and standard service practices for full-service restaurants., • Standard safety and sanitation practices for food and beverage service. ABILITY TO: • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Communicate clearly and concisely, both orally and in writing., • Be flexible to work varying shifts and time schedules as needed., • Deliver programs which create a service level of excellence for internal and external guests., • Communicate effectively with all levels of team members and outside contacts., • Review and comprehend all necessary documentation., • Act professionally with a constantly changing internal and external environment., • Monitor and control cash flow and security of assets., • Link scheduling to customer flow., • Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.

Job Description Overview The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef., • Recognizes a variety of sauces and properly places them on all entrees featured on daily menus., • Keeps workstation neat and clean., • Assists co-workers to ensure efficient operation of the kitchen., • On occasion may perform duties for special events/ parties., • Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents., • Ensures the proper storing of any foods, including those from a previous function., • Ensures that items are fully stocked, and equipment is in good working condition., • Ensures the proper closing down of workstations., • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned., • Attend and participate in meetings, completing follow-up as assigned., • Season food according to recipes or company needs., • Assist other cooks during the food assembly process., • Clean up before shift ends., • Clean food preparation areas as determined by company policy., • Perform work regularly and predictably., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least eighteen (18) years of age. KNOWLEDGE OF: • Basic food preparation knowledge and line work experience., • Kitchen equipment., • International cuisines. ABILITY TO: • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share your opinion and get rewarded.Start earning immediately - average users earn $20+ per hour.Work whenever

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share your opinion and get rewarded.Start earning immediately - average users earn $20+ per hour.Work whenever

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share your opinion and get rewarded.Start earning immediately - average users earn $20+ per hour.Work whenever

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share your opinion and get rewarded.Start earning immediately - average users earn $20+ per hour.Work whenever