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Job Description Company continues to grow! Customer service order processing experience in a call center or supplier/office. 18months or more experience in a call center environment or in home improvement industry, remodeling, etc. Special order desk or similar experience may fit, too. Excellent phone skills to handle inbound/outbound calls. Assist customers with order status, delivery assistance, special orders, and troubleshooting. Company trains for this position for a few weeks, and regular, punctual attendance is needed. M-F 8a-5p with 1 hour overtime on Wednesday mornings (7am start each Wednesday) May be asked to work occasional Saturdays. Competent using MS Outlook, Excel, and Word. Touch typing at 35wpm and above. Ability to multi-task is essential. • Quote processing & follow-up, • Order input, • Shipment tracking and updating, • Outbound update calls to customers $19.25/hr to start, up to $20 once hired w/benefits. After 90 days, you will have the opportunity to learn products lines with pay increases to your hourly wage, between .25c-$1.25/hour upon passing a written and actuary test. Company will begin reviewing resumes and starting interviews soon. High diploma/GED or equivalent, background check when being hired as a regular employee

Job Description Production Lead Full Time + Benefits (Medical, Dental, Vision, 401k with Company Match, PTO) Job Type: Onsite Shift: 1st Salary Range: $23.00 - $26.00 Location: Valencia, CA Fralock is an engineered solutions provider of specialty components and subassemblies using advanced materials for high reliability, severe environment, and technically challenging applications. We develop and manufacture custom integrated solutions. Established in 1967, we are a critical solutions provider to Fortune 500 corporations, government, and targeted OEMs in a variety of industries including Semiconductor Equipment Manufacturing, Medical and Life Science, Aerospace and Defense, Industrial, Electronics, and Energy. Fralock is headquartered in Valencia, CA with manufacturing locations located throughout Northern and Southern California. VISION To be recognized by our customers as a leading solutions provider of proprietary engineered advanced materials for high reliability, severe environment, and technically challenging applications. MISSION To create value, profitably grow, and share our success with all stakeholders. CULTURE • Respect – We treat others the way they want to be treated., • Integrity – We practice a high standard of ethics in our business dealings with customers, suppliers and employees., • Responsiveness – We have a sense of urgency in responding to internal and external requests, and work proactively to solve problems., • Excellence/Competence – We empower our people to continuously improve and execute high quality work., • Teamwork – We work together to achieve Fralock business objectives by communicating at a high level, by listening and having clarity in our expectations of one another., • Individual Accountability and Personal Responsibility – We do what we have committed to do when we committed to doing it., • Continuous Improvement across all segments of the company This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), the successful candidate must be a "U.S. person" as defined in the ITAR and EAR (which generally means (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, as specified under applicable law. Job Summary The Production Lead will support Shift Supervisors in a manufacturing and assembly environment. May plan and assign work as needed, follow and promote policies and procedures, assist with employee training and recommend and implement, improvements in production methods, equipment operating procedures and working conditions to ensure a safe and productive work environment. Key Responsibilities • Responsible for training Operators., • Assign Operators to train other Operators of lesser experience in specific tasks., • Schedule tasks to Operators based on directives from Production Supervisor and/or Assistant Production Supervisor., • Provide direction to Operators for daily duties, • Provides criteria for material rejection during the manufacturing process, • Verify proper equipment selection., • Will perform duties of Operator as needed. Required Skills • Demonstrated understanding of production processes, • Good judgment with the ability to make timely and sound decisions., • Good communication, teamwork, and presentation skills., • Good interpersonal skills and ability to deal effectively with individuals at all levels., • Good organizational, problem-solving, and analytical skills., • Self-starter with demonstrated ability to achieve results and respond to change., • Working knowledge of MS Office Preferred Skills • Lean manufacturing /six sigma training and experience Experience Requirements • 3+ years in a production or manufacturing environment Education Requirements • High School Diploma or GED Physical Requirements (IF APPROPRIATE FOR POSITION DELETE IF NOT NEEDED) • Requires using hands to handle tools or controls. Requires repetitive movement., • Requires prolonged standing/sitting, • Requires lifting to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a position. Applicants must pass a post offer background check. Fralock provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.