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Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. About the Role At Klaviyo, we empower creators to own their growth. We're looking for a Senior Director of Go-To-Market (GTM) Strategy & Planning to help us unlock our next phase of growth across product lines, customer segments, and global markets. In this highly strategic role, you'll drive GTM planning across the entire customer lifecycle—from acquisition to retention—ensuring we're aligned, efficient, and always putting the customer first. You'll work cross-functionally with senior leaders in Sales, Marketing, Customer Success, Product, and Finance to define the GTM vision and operationalize it at scale. This role also plays a key part in preparing materials for board meetings and driving the company's operating cadence, ensuring strategic priorities are translated into execution and tracked with rigor. The ideal candidate combines strategic thinking, operational excellence, and a deep understanding of high-velocity SaaS business models. How You'll Make a Difference • Set the GTM Vision: Lead the development of Klaviyo's integrated GTM strategy in partnership with Sales, Marketing, and Customer Success leadership., • Drive Strategic Planning: Co-own the annual and long-range planning processes with Product and Finance, aligning GTM motions and Product strategy to corporate objectives and customer needs., • Operationalize the Business: Define and manage Klaviyo's GTM operating cadence—including QBRs, business reviews, planning cycles, and key executive touchpoints., • Support Executive & Board Engagement: Lead preparation of GTM content for board meetings, exec offsites, and company-wide strategic updates—ensuring alignment, clarity, and impact., • Enable High-Impact Execution: Translate strategic initiatives into executional roadmaps that deliver measurable impact across pipeline, revenue, and customer outcomes., • Monitor and Optimize Performance: Define KPIs, analyze data to identify trends, gaps, and opportunities for improvement, perform root cause analyses and develop action plans for remediation., • Inform Investment Decisions: Partner with Finance to build business cases for new initiatives, segment expansion, territory design, and headcount planning., • Lead Cross-Functional Workstreams: Drive alignment and execution across GTM programs including pricing & packaging, product & feature launches, and international expansion., • Mentor & Scale the Team: Lead and grow a high-performing team of GTM strategists, analysts, and planners.Who You Are, • 15+ years of experience in GTM strategy, revenue operations, management consulting, or a similar role in a high-growth SaaS environment., • Experience owning GTM or business operating cadences at scale—quarterly reviews, planning processes, and board-level reporting., • Strong grasp of SaaS economics and the customer lifecycle—from lead to loyal advocate., • Proven success leading complex, cross-functional initiatives with executive visibility and measurable impact., • Analytical mindset with fluency in data—comfortable diving into metrics to extract insights and tell compelling stories., • Demonstrated ability to take initiative and manage multiple, complex, competing priorities., • Superb people and leadership skills and ability to drive large-scale change management., • Comfortable navigating ambiguity and driving clarity in fast-paced environments., • Exceptional communication skills—clear, concise, and effective with stakeholders across all levels., • Experience with Salesforce, Tableau, SQL, or similar tools is a plus., • MBA or relevant advanced degree is a plus, but not required. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$236,000—$354,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

The opportunity Delaware North Sportservice is searching for reliable and customer-focused part-time Bag Check Ambassadors to join our team at TD Garden in Boston, Massachusetts. In this role, you will be responsible for ensuring a smooth and efficient bag check process for event attendees, contributing to a safe and enjoyable experience. Pay $17.00 - $17.00 / hour Information on our comprehensive benefits package can be found at . What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: • Weekly pay, • Employee assistance program, • Training and development opportunities, • Employee discounts, • Flexible work schedules What will you do? • Greet guests and provide friendly, professional service at the bag check area., • Process payments from guests for bag check services., • Inspect and securely store checked bags in designated areas., • Ensure compliance with arena security policies regarding bag restrictions., • Issue claim tickets and assist guests with retrieving their belongings after the event., • Maintain a clean and organized bag check office., • Collaborate with security personnel to address any concerns or prohibited items., • Handle guest inquiries and provide general event information., • Work efficiently in a fast-paced environment with large crowds., • Log and distribute lost and found items. More about you • Must be at least 18 years old, • Strong customer service and communication skills, • Ability to stand for extended periods and lift to 50lbs, • Reliability, punctuality, and a positive attitude, • Previous experience in hospitality, security, or event services is a plus, • Must be available to work an event-based schedule, including nights, weekends, and holidays. The average shift will be between 4 and 8 hours, depending on the event and needs Physical requirements • Ability to lift or carry 50 pounds, • Ability to stand 100% of the time, • Exposure to high-volume noise Shift details Evenings Holidays M-F Weekends Events Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.00 - $17.00 / hour

Job Description Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience. Headquartered in Boston with operations in Monterrey, Barcelona, and Atlanta, we're scaling rapidly and building a team passionate about redefining how people play, socialize and connect with each other. As a Customer Service Manager you will leverage your extensive experience leading multi-regional support teams in fast-paced online gaming environments to build and scale a world-class, international customer service function implementing best practices, KPIs, and ensuring 24/7 operational excellence. You bring proven expertise across sportsbook, casino operations, fraud prevention, and high-volume transaction systems, with strong technical knowledge of Zendesk, login flows, bonuses, player accounts, and risk signals. Key Skills & Experience: Zendesk Expertise • Advanced knowledge of Zendesk Support, Guide, and Explore., • Workflow design, SLA creation, macros, automations, and ticket routing optimization., • Strong understanding of sports betting markets, live betting flows, odds, parlays, void rules and settlement logic., • Managing international customer service teams across multiple time zones., • Skilled in hiring, onboarding, and developing agents, supervisors, and QA staff., • Experience scaling operations from small teams to large multi-shift structures., • Hands-on experience with payment flows including deposits, withdrawals, manual reviews, and reconciliation issues., • Understanding of authentication systems, password resets, 2FA, session errors, and account security., • Strong knowledge of fraud indicators, multi-accounting, device fingerprinting, velocity checks, and suspicious patterns., • Ability to collaborate with Risk & Fraud teams to escalate suspicious activity., • Creation and monitoring of key performance indicators:, • First Response Time, • Resolution Time, • CSAT, • QA scoring, • Shift performance, • Agent productivity, • Experience structuring and managing global shifts, handovers, and escalations., • Managing multicultural teams across LATAM, US, and EU time zones., • Aligning processes, documentation, and SOPs across regions., • Excellent communication and leadership abilities., • Strong problem-solving skills under pressure., • High attention to detail, organized, and comfortable with complex systems.

Job DescriptionAccounting Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today’s top AI systems. They have built a global community of expert contributors and have paid more than $500 million to professionals all over the world who help train, test, and improve next-generation AI models. Why join this team? • Earn up to $40/hr, paid weekly., • Payments via PayPal or AirTM., • No contracts, no 9-to-5, you control your schedule., • Most experts work 5-10 hours/week, with the option to work up to 40 hours from home., • Join a global community of experts contributing to advanced AI tools., • Free access to the Model Playground to interact with leading LLMs.Requirements, • PhD or Master’s degree in Accounting or a related field (current enrollment accepted)., • Deep subject-matter expertise with the ability to create complex, graduate-level problems., • Strong analytical and problem-solving skills with experience crafting rigorous questions and solutions., • High attention to detail to accurately assess AI capabilities and evaluate peer submissions., • Fluency or high proficiency in English.What you’ll do, • Teach AI to interpret and solve complex accounting reasoning problems., • Create challenging prompts designed to reveal areas where the model fails., • Build grading rubrics outlining what a strong, correct answer should include., • Write full-score answers based on your rubric.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is seeking a Web Growth Manager to evolve our global web experience with a sharp focus on growth, funnel optimization, and AI-powered personalization. This role will execute strategies that drive top-of-funnel acquisition, optimize visitor-to-lead conversion, and build personalized, scalable digital experiences. You'll partner cross-functionally with Marketing, Engineering, UX, and other stakeholders to build innovative, data-driven web journeys that directly impact pipeline and revenue growth. This is a unique opportunity to sit at the intersection of AI innovation, growth strategy, and digital experience design—helping Klaviyo scale its digital presence while delivering world-class journeys for our diverse B2B customer segments. How You Will Make a Difference: • Own and accelerate product-led conversion & personalized experiences across klaviyo.com — designing experiences that let visitors try, learn, and convert directly through interactive free tools, demos and guided product exploration., • Build, test, and optimize free tools and self-serve demo experiences (using platforms like Navattic) to showcase product value early in the buyer journey., • Prioritize and deliver initiatives that strengthen the bridge between website engagement, interactive free tools, and product activation, including optimizing the back end CMS capabilities to support front end build., • Lead discovery efforts grounded in user behavior, funnel data, and competitive benchmarks to identify opportunities for innovation in the self-serve & growth experience., • Partner with Product Marketing, Demand Gen, and Growth Engineering to ensure PLG & personalized experiences drive qualified, high-intent leads into the sales and onboarding funnel., • Support a 6–12 month roadmap for product-led web experiences and personalization — aligning with Klaviyo's growth and self-serve acquisition strategy., • Collaborate with Design and UX to maintain seamless, high-performing experiences that communicate product value intuitively and beautifully. Who You Are: • 5+ years of product management experience, including 3+ years in growth or web product., • Proven success driving measurable top-of-funnel growth & conversion optimization for B2B SaaS or e-Commerce companies via personalization & experimentation., • Hands-on experience implementing AI-powered features in digital products., • Strong background in web analytics, experimentation, and funnel analysis., • Proficiency with analytics tools (Google Analytics, Tableau), A/B testing platforms, Product demo platforms, and CMS., • Understanding of SEO, marketing automation, and lead management platforms., • Ability to define product roadmaps, write detailed requirements, and deliver with agile teams., • Strong analytical mindset, experience in growth hacking via experimentation and PLG., • Excellent communication skills, ability to influence both technical and executive stakeholders., • Experience scaling global websites across multiple languages and markets, • Knowledge of B2B SaaS or e-Commerce product growth models We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$148,000—$222,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Implementation Consulting at Klaviyo sits at the heart of our customers' success. As the first partner our customers engage after signing, our team ensures every Klaviyo implementation is fast, high-impact, and designed for long-term success. As a Manager, Implementation Consulting, you'll lead a team of Implementation Consultants who guide our largest new customers through complex, enterprise-grade implementations. You'll be responsible for ensuring your team delivers exceptional project execution, drives early customer value, and builds the foundations for growth and retention. This is a pivotal leadership role that combines operational excellence, customer advocacy, and enterprise-level consulting experience. You'll coach and develop a high-performing global team, collaborate cross-functionally with Sales, Solutions Architecture, Deliverability, and Customer Success, and help shape how Klaviyo scales Professional Services globally. How You'll Make a Difference • Lead and develop a team of 4–10 Implementation Consultants responsible for onboarding enterprise customers to Klaviyo's platform., • Recruit, interview, hire, and train new team members, • Drive accountability across your team for operational excellence, including productivity, utilization, on-time delivery, and customer satisfaction., • Manage day-to-day operations, data analysis, goal setting, career development, performance management, and process improvement., • Coach, mentor, and inspire your team through effective one-on-ones, performance feedback, and career development conversations., • Partner cross-functionally with Sales, Solutions Architecture, and Customer Success to ensure seamless customer transitions and alignment with growth goals., • Serve as a trusted point of escalation for customer challenges, demonstrating calm leadership and solution-oriented thinking., • Model Klaviyo's leadership values of proactive problem-solving, ownership, and curiosity in a fast-paced, evolving environment., • Identify and execute process improvements that increase efficiency, scalability, and consistency in delivery., • Contribute to global Professional Services initiatives, helping shape how Implementation evolves as Klaviyo scales to enterprise maturity., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are • 6+ years of SaaS implementation, consulting, or project management experience, with 2+ years leading teams., • Proven success leading enterprise or strategic account implementations, managing complex tech stacks, integrations, and multi-stakeholder engagements., • A successful people leader and team builder through excellent motivation, leadership, and interpersonal skills, • Deep understanding of marketing technology solutions (Email, SMS, CDP) and how to drive advanced use cases for customer growth., • Strong project management skills, able to balance timelines, resources, and competing priorities while delivering exceptional outcomes., • Excellent communicator with the ability to influence and build trust across executive, technical, and operational audiences., • Collaborative, adaptable, and energized by a fast-changing environment, with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions, • A builder and motivator of teams who leads through clarity, empathy, and accountability., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, our engineering, product, and data teams are building the future of customer technology at massive scale — solving hard technical problems, shipping rapidly, and driving outsized business impact. As the Director, R&D Talent Acquisition, you'll play a critical role in shaping these teams by leading our technical recruiting strategy. You'll report to the Senior Director, Global Talent Acquisition and partner closely with senior technical leaders across Engineering, Product, and Data, as well as others across the business, to understand, anticipate, and deliver against Klaviyo's ambitious growth. You'll be empowered to think creatively about how to attract, assess, and close top technical talent — all while leading, developing, and scaling a team of high-performing recruiters. How You'll Make a Difference: • Lead and inspire a technical recruiting team by setting clear productivity metrics, goals, and efficiencies that elevate performance and drive excellence., • Partner directly with senior technical executives (CTO, VPs of Engineering, Product, and Data) to deeply understand their hiring needs and build strategies that deliver the talent needed to scale Klaviyo's technical roadmap., • Design and optimize technical recruiting processes, from sourcing through assessment, ensuring world-class candidate experiences and highly effective engineering evaluations., • Innovate in technical sourcing by developing creative strategies across platforms like GitHub, Covey, JuiceboxAI, LinkedIn Recruiter, and technical communities, while tailoring approaches to diverse technical talent pools., • Champion equity, diversity, and inclusion in technical hiring by building programs that expand access and opportunity, and using data to track and measure impact., • Implement progressive global hiring strategies, collaborating with EMEA TA partners to build a consistent yet adaptable technical recruiting approach., • Elevate candidate experience by ensuring communication, feedback, and technical assessments are transparent, engaging, and reflective of Klaviyo's engineering culture., • Train and mentor recruiters on technical sourcing, engineering assessment frameworks, and emerging recruiting technologies, fostering a culture of continuous learning and growth., • Leverage data and insights to challenge the status quo, optimize funnel health, and continually improve recruiting effectiveness and scalability., • Maximize recruiting technology by driving best-in-class usage of Greenhouse, LinkedIn Recruiter, Guide, BrightHire, and other platforms to boost efficiency and candidate engagement., • 10+ years leading Talent Acquisition strategies at scale, with significant focus on technical recruiting for engineering, product, and data functions., • 5+ years of direct people management experience; preferably leading high-growth technical recruiting teams in fast-paced, agile environments., • Strong understanding of technical talent markets and engineering assessment practices (coding interviews, take-home assignments, system design evaluations)., • Skilled at building trusted partnerships with technical executives and hiring managers, with a proven ability to influence and deliver at the executive level., • Excellent written and verbal communication skills, with the confidence to represent Klaviyo to senior leaders and candidates alike., • Deeply data-driven in how you evaluate recruiting health, sourcing strategies, and EDI initiatives., • Maniacally focused on operational excellence and continuous improvement., • Intellectually curious with a candidate- and customer-first mindset., • Experience with Greenhouse ATS is preferred but not required., • Familiarity with technical platforms and communities (GitHub, Stack Overflow, HackerRank, etc.) is a strong plus. At Klaviyo, we're not just filling roles — we're building the technical teams that will define the future of our company. This is a chance to own the strategy and execution of technical recruiting at scale, shape Klaviyo's technical hiring brand, and directly influence how we attract, assess, and hire the best technical talent in the world. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job title: Administrative Assistant Location: 26 Court Street Boston, MA 02108 Duration: 12 Months Contract Pay Rate: $30.00/hr. About Client: The client is located in the Northeastern region of the United States. The State provides a full range of services including law, education, public libraries, transportation, and business development. Year after year, They are always looking for talented individuals to help us maintain this momentum and improve the services that millions of people depend on every day if you’re looking for an innovative work environment where you can make a difference. Job Description: • Provides administrative support to staff related to programs, contracts, and/or projects., • Performs data entry and maintenance of electronic and hard files., • Organizes and prepares bulk mailings, advertisements, and email blasts, and assists with other outreach efforts., • Assists with the preparation and execution of Requests for Proposals, service orders, contracts, invoices, and payments., • Prepares and tracks enrollment and commitment forms through Administration and Finance., • Tracks and reports on program budgets, production, and performance metrics., • Conducts research and prepares reports and presentations as requested., • Coordinates with other units or divisions to ensure telephone coverage and/or helps with various program efforts., • Provides support/assistance to other units or divisions as assigned., • Performs related work as required., • Due to the operational needs of the office, this position is not eligible for hybrid work. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states ASK Consulting connects people with amazing opportunities. ASK Consulting is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. About the Team The Global Real Estate Operations (GREO) team is a special and thoughtful group of facilities and office operations professionals that are approachable and efficient. Together we help the business by creating a Klaviyo-first experience. We empower our internal customers to own their destiny by ensuring our workplaces are remarkable, enable meaningful in-person connections and embody our culture. This member of the GREO Boston team will support the offices in a wide variety of ways, from facilitating in person meetings and events to day to operations of the Boston Hub. All members of the Global team collaborate with Global IT, Employee Experience, Talent Acquisition and Klaviyos from all areas of the organizations to ensure positive in office experiences. About the role Klaviyo is seeking an Office Coordinator to join our Global Real Estate Ops team. We're looking for someone who is experienced in maintaining an effective and efficient office working environment, genuinely enjoys working with diverse people, and is passionate about creating a welcoming and collaborative environment for both employees and visitors. This highly impactful role will be part of the Finance organization, report directly to the Manager of Office Operations and Facilities, and will work cross-functionally with Global IT, People Operations, Marketing, Internal Comms, Employee Experience and and with the other Community Manager. This person will have the opportunity to join us on our mission to enable Klaviyos to thrive, to contribute to a uniquely special culture, and to make the company the place where the best-of-the-best come to work. How You'll Make a Difference • Managing the day to day operations of our Boston Hub., • Field daily inquiries by employees in the Boston Hub on questions and issues., • Monitor Office Operations support ticket queue and resolve questions with comprehensive answers., • Coordinate with the Global IT team to ensure scheduled meetings have appropriate onsite AV support., • Work with and act as a primary contact for the local property management team. Handle suite related needs and maintenance., • Responsible for enforcing and suggesting updates to office policies, procedures and safety standards (emergency evacuation plan, visitor registration, security, Health & Safety Compliance, etc.), • Greet and register office vendors and visitors., • Assist in facilitating the future of work plan for the Boston Hub., • Utilize space management software, OfficeSpace, to assist with space management and helping Klaviyos find meeting spaces., • Assist in facilitating meetings/events coordination with the Employee Experience, Executive Business Partners and other internal stakeholders., • Assist in maintaining the overall appearance, organization, and cleanliness of the Boston Hub. Performing daily walkthroughs to ensure workstations, conference rooms and public spaces are clean and presentable., • Restock and maintain inventory and supply management of office supplies, cleaning supplies, bathroom supplies, PPE, technology accessories, etc., • Oversee recurring office service vendors., • Assist to manage office access for Klaviyo employees/new hires by creating, replacing and terminating access cards., • Assist the New Hire Onboarding team with scheduled in person onboarding for Boston Hub based employees. Provide a seamless integration into the Boston Hub by ensuring access cards, instructions and training rooms are set up., • Assist with company health and safety procedures and facilitate any site-specific safety protocols when needed., • Assist in facilitating in-office food and beverage programs., • Assist in monitoring office utilization., • Assist with interoffice moves., • Be an ambassador of company culture and values. Be approachable, reliable and energetic., • Assist with additional special projects, as required, • 1-3+ years of office, facilities, or related experience., • Monday-Friday in-office attendance required, ~8:00-4:30 pm with flexibility around onsite events., • Ability to prioritize workload, follow through, and complete tasks in a timely manner., • Strong organization and planning skills., • Comfortable owning projects and making decisions; takes initiative and works well independently as well as with others., • Customer service oriented; outgoing and personable; polished approach with internal and external clients., • Ability to work in a fast-paced environment with changing needs and requirements., • Strong attention to detail, can learn quickly and understand big picture concepts., • Ability to lift >20lbs, • Prior customer service, IT, admin, or event management experience is a plus., • Experience with GSuite, Slack, OfficeSpace, and Freshworks is a plus. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$26.15—$39.23 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionThe CompanyTutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory. We understand that general-purpose and generally intelligent robots will be built in our lifetimes, and we’re combining human and artificial intelligence to lead the charge. As an MIT-founded AI software company that deploys its inventions directly into the facilities that need them—on state-of-the-art hardware—every role at Tutor has a direct impact on the global, physical economy. The RoleWe’re looking for a generalist who loves keeping things organized and running smoothly—someone who’s comfortable jumping between bookkeeping, vendor management, and general admin. This person will be the connective tissue between finance, operations, and the rest of the team. This is a high growth-potential role and a great fit for someone looking to get their foot in the door of operations at a fast-growing deep tech startup.Responsibilities • Manage day-to-day finance operations: accounts payable, accounts receivable, and expense tracking, • Categorize and reconcile transactions in Ramp, Rillet, or similar finance tools, • Assist with monthly and quarterly closes—prepare summaries, verify receipts, match invoices, and maintain ledgers, • Coordinate with vendors and contractors: collect W-9s, track payments, manage renewals, • Coordinate with customer AP teams to assist with invoice payments, • Own company general purchasing and reimbursement workflows, • Maintain accurate records and documentation for audits and reportingRequirements, • Strong attention to detail and comfort working in spreadsheets (Excel or Google Sheets), • Basic understanding of finance and accounting concepts (debits/credits, accruals, budgets, etc.), • Excellent organization and communication skills, • Eager to learn, proactive, and comfortable figuring things out independently, • Interest in startups, operations, and seeing how a company actually runs day-to-dayNice to Have, • Experience using tools like Ramp and Rillet, • Prior internship or coursework in accounting, finance, or business operations, • Exposure to HR, payroll, or vendor management, • Familiarity with GAAP and cash vs. accrual accountingAll offers include generous equity, fully covered health + dental, and unlimited PTO.

Job DescriptionCompany Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity At Flywire, we’re looking for a Demand Generation Marketing Specialist to drive the creation and execution of high-impact marketing programs that accelerate demand, enhance engagement, and optimize lead acquisition for our growing Travel vertical. This leadership role will be key in shaping the strategy and execution of our demand generation efforts, with a focus on delivering measurable pipeline growth. Key Responsibilities: • Execute on Demand Gen Campaigns: Manage the execution of demand generation programs across events, digital channels, and marketing partners, ensuring alignment with our overall marketing strategy., • Lead Nurturing & Pipeline Management: Partner with the Business Development team on seamless lead handoff processes and provide enablement and best practices for lead management., • Event Management: Serve as the primary marketing contact for various event-related initiatives, managing timelines, deliverables, and vendor communications. Collaborate cross-functionally to ensure seamless execution and partner with Sales to drive pipeline, track performance, and optimize event ROI, • Cross-Functional Collaboration: Work closely with Sales, Client Success, and Product teams to identify target segments, tailor messaging, and execute campaigns that engage and convert these audiences. Track and analyze key metrics to ensure continuous optimization of campaigns., • Campaign Messaging & Content Creation: Create compelling, results-driven campaign content, including email, landing pages, webinars, blog posts, paid social ads, and more. Align messaging with the company’s go-to-market strategy to drive awareness and conversions., • Demand Generation Calendar & Campaign Management: Oversee the planning, setup, execution, and tracking of demand generation campaigns, managing the demand gen calendar to ensure timely delivery and alignment across all marketing initiatives., • Performance Optimization: Continuously analyze and improve campaign performance across various channels. Develop and implement strategies to maximize ROI and ensure KPIs are met or exceeded. Qualifications What we are looking for • 3-5 years of experience in Demand Generation on a Marketing team, preferably with a B2B focus., • Track record of generating or accelerating pipeline via events, paid campaigns, email nurture, or ABM., • Strong project management skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously., • Highly organized, detail-oriented, and proactive- able to take initiative and drive projects forward independently., • Proven ability to execute effectively and collaborate with teams cross-functionally, especially Sales., • Experience with marketing automation tools (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce)., • Analytical mindset with a focus on optimizing campaigns for maximum ROI., • Excellent communication skills, with the ability to craft compelling messaging and content across different platforms. Additional Information What We Offer: • Competitive compensation, including Restricted Stock Units, • Employee Stock Purchase Plan (ESPP), • Flying Start - Our immersive Global Induction Program, • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media, • Dynamic & Global Team (we have been collaborating virtually for years!), • Wellbeing Programs (Mental Health, Wellness) with Global FlyMates, • Be a meaningful part in our success - every FlyMate makes an impact, • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. Flywire is an equal opportunity employer. #LI-remote

Job DescriptionMedical Excellence Lead Role & Function The Medical Excellence Lead is responsible for the oversight of Investigator Sponsored Studies (ISS); the Managed Access Programs (MAP) and post trial access (PTA). Key Responsibilities • Responsible for ISS Process, ISS System and overall oversight of Sobi’s ISS portfolio, • Responsible for reporting ISS status to relevant stakeholders and leadership teams, as required, • Responsible for central ISS budget oversight, track milestone payments and to report ISS budget to the responsible budget owners, • Global point of contact for ISS Coordination of certain products, as agreed with the team, towards Study Liaisons, headquarter product/project teams and supporting functions, ISS Evaluation Committee (EC) team members and local affiliate medical personnel, • Responsible for the ISS review & approval process (Validate proposals for completeness, arrange timely product/project specific ISS EC meetings with relevant members, documentation of meeting minutes & decisions, communicate decisions Country teams/external requestors), • Facilitate development and negotiations of contracts between the Sponsor and Sobi in collaboration with the Study Liaison, product/project team and headquarter supporting functions, as required, • Responsible for coordination of review of ISS proposals by external partners (including participation in joint committees), as required, • Maintain a complete and updated ISS database with full tracking of each ISS proposal/study, including documentation and decisions made (if granted study protocols, agreements, amendments, and other mandatory supporting documentation), • Support supply chain set-up together with the Country teams and Sobi Supply Chain, • Provide regular status updates of product/project specific ISSs to the responsible Global Medical Director and the ISS EC or RDMA Leadership team, • Coordinate Sobi follow-up of study reporting and arrange for review of study-related publications as appropriate by applicable Sobi functions, • Global point of contact for EGB Coordination towards Study Liaisons, headquarter product/project teams and supporting functions, EGB team members and local affiliate medical personnel, • Responsible for the EGB review & approval process (Validate proposals for completeness, Arrange timely product/project specific EGB meetings with relevant members, documentation of meeting minutes & decisions), • Maintain a EGB database with full tracking of each proposal/study, including documentation and decisions made, • Responsible for MAP Process, MAP System and overall oversight of all MAPs, • Responsible for central MAP budget oversight, • Global point of contact for MAP Coordination of certain products, as agreed with the team, towards Study Liaisons, headquarter product/project team, • Oversight of the Sobi’s MAP based on the feedback received from the direct reports, • Oversight of post trail access activities, • University degree in Life/Health Sciences, • Knowledge of all aspects of the ISS/ clinical study process, • Experience in the field of Haemophilia/ Haematology and/or Immunology (desired), • Experience from a head quarter position (desired), • Excellent written and oral communication skills in English, • Excellent skills in Microsoft Office platforms • Strong interpersonal skills with communicative and flexible attitude • Ability to work independently with a proactive approach to study coordination • Excellent problem solving skills • Strong individual initiative, organization skill and multi-tasking abilities • Strong customer-oriented mindset In addition, you must demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Location The position will be based in Flexible. Reporting to VP Medical Excellence Recruitment contact & how to apply If you are interested in applying for this position, please submit your CV and cover letter through the apply button above. Sobi is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, or national origin. Sobi is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. If you are interested in being considered for this role, then please attach an updated copy of your resume (as a MS-Word or PDF file) while submitting your application. Why Join Us? We are a global company with around 1,500 employees in more than 30 countries, and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. Powered by JazzHR JQM7Tp4BUP

Job Description About InvoiceCloud: InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud's secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com. Position Overview We are seeking a Service Desk Analyst I to work out of our new Boston office. You will be responsible for providing a world-class Corporate IT experience to all new & existing InvoiceCloud employees. Team members in this role are the "boots on the ground" to provide services to ensure all users have all the tools, permissions, and other resources required to be successful in their roles. Reporting to the Manager of Modern Desktop Services, the Service Desk Analyst I will receive support, training, and coaching to succeed in their role. They will work closely with the Global IT team to provide seamless support for employees in both the US and India. The analyst will be expected to work independently when needed, continue developing new skills, and actively contribute to IT policies and procedures that shape the future of technology at InvoiceCloud. Roles & Responsibilities • Triage, log, and prioritize incoming Service Desk requests according to established guidelines, • Ensure full compliance with employee onboarding / offboarding standards, • Perform Tier 1 technical support for IT hardware, software, and business productivity tools (e.g., Microsoft 365, Okta, Slack), • Monitor, update, and support corporate endpoints through approved MDM solutions (Intune, Jamf), • Escalate unresolvable tickets to the appropriate queue or Modern Desktop leadership, • Support conference room technology and basic A/V setup for employees, • Create and maintain end-user documentation and knowledge base articles, • Maintain awareness of IT Service Desk best practices and apply them to daily operations, • Assist Facilities and office administrators with basic physical tasks (e.g., desk setup, cable management) as required, • Minimum of High School Diploma, GED, or equivalent (associate's or bachelor's degree in IT-related field preferred), • 1–3 years of experience in a technical support, help desk, or customer service–oriented IT role, • Excellent written and verbal customer service skills, • Familiarity with SaaS identity and productivity tools such as Okta, Microsoft 365, and Slack, • Basic understanding of endpoint management tools (Intune, Jamf) and standard IT troubleshooting methods, • Ability to learn and support physical office technology, including conference room equipment and basic networking, • Curiosity and willingness to explore emerging technologies, including GenAI, • Strong organizational and problem-solving skills, with the ability to handle multiple priorities in a fast-paced environment InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact . Click here to review InvoiceCloud's Job Applicant Privacy Policy. To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.

Job DescriptionGeneralists Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today’s top AI systems. They’ve built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why join this team? • Earn up to $18/hr, paid weekly., • Payments via PayPal or AirTM., • No contracts, no 9-to-5, you control your schedule., • Most experts work 5-10 hours/week, with the option to work up to 40 hours from home., • Join a global community of experts contributing to advanced AI tools., • Free access to the Model Playground to interact with leading LLMs.Requirements, • Bachelor’s degree or higher (or currently enrolled)., • Strong analytical and problem-solving skills., • Ability to create complex prompts and evaluate nuanced AI reasoning., • Clear, concise writing skills., • Strong attention to detail and accuracy.Nice to have (if applicable), • Background in literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience., • Interest or background in AI, machine learning, or creative tech tools.What you’ll do, • Adopt a “user mindset” to create natural, realistic data based on real user needs., • Use structured rubrics to evaluate how well AI systems address user requirements., • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses., • Contribute across multiple projects depending on your skillset and experience.