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Job Description Join the Global Leader in Vibe Dining! Why Join Our Team? Comprehensive Benefits Package · Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits. · Voluntary Short Term Disability Insurance – Employee Paid. · Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid. · Traditional and Roth 401(k) Plan – All Employees Exclusive Perks & Growth Opportunities · Employee Dining Discounts and/or Complimentary Onsite Meals · Career Development & Limitless Growth Opportunities · If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations. · Paid Time Off · Employee Assistance Program (EAP) · Commuter and Dependent Care Benefits What You’ll Do As a Server, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience. Key Responsibilities • Greeting guests warmly and guide them through the Vibe Dining experience, • Provide detailed knowledge of the menu, specials, and beverage pairings, • Take accurate food and beverage orders, entering them into the POS system, • Deliver food and beverages promptly, ensuring proper presentation and accuracy, • Monitor guest satisfaction, address concerns professionally and efficiently, • Assist team members as needed to maintain a smooth and seamless service flow, • Perform opening and closing side work as assigned by the management team, • Maintain clean and organized service areas throughout the shift, • Previous serving experience in a high-volume, upscale dining environment preferred, • Strong knowledge of food, wine, and cocktails with a passion for hospitality, • Ability to multi-task, work under pressure, and thrive in a fast-paced setting, • Excellent communication skills and a guest-first attitude, • Ability to stand, walk, and carry trays for extended periods This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job Description Classification: Non-Exempt We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager. Our full-time employees enjoy: • 401K Plan with Company Match, • Medical, Dental, Vision, FSA/HSA, • Life Insurance, Disability Insurance, • Vacation, Sick Time, Holidays, • Choice of Global Cash Card or Direct Deposit, • Career Advancement, • Learning & Development Opportunities Essential Functions: • Perform all responsibilities of a Route Sales Representative and related tasks., • Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies., • When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision., • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix., • Actively participate in promotions and contests, training and audits., • Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service., • Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision., • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections., • Handle and process customer payments. Keep route paperwork current., • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products., • Monitor and report competitive activity. Keep service agreements current and renewed., • Return from route and off load soiled textiles in the receiving area of facility., • Accurately prepare route paperwork and follow check-in procedures., • Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: • Support other service personnel as required by supervision. Qualifications: • Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older., • Maintain a driving record free of chargeable accidents, speeding, safety or other violations., • Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving., • Demonstrate excellent skills in customer service and route sales., • Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player., • Recognize colors, sizes and types of product and count, add and subtract accurately. Education: • High School graduation or similar experience. Qualified drivers license. Travel Requirements: • Daily, by delivery vehicle within a route. Typical Environmental Conditions: • Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot., • Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: • Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/22

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service. About the role: As a Lifestyle Manager – Travel Specialist, you will deliver exceptional, personalized service to our high-profile members and clients, researching the best travel options available, providing accurate quotations, and completing bookings with precision and care. You will combine your deep expertise in travel bookings and global destinations with a passion for delivering flawless, high-quality experiences that meet the standards expected by an elite clientele. This role requires advanced knowledge of GDS systems (preferably Amadeus), airline booking rules, and hotel reservations, as well as the ability to manage complex itineraries, including round trips, multi-city journeys, and open-jaw routes. A commitment to accuracy and service excellence is essential to succeed in this position. Requirements KEY RESPONSIBILITIES • Serving our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience., • Ensuring you stay on member calls for the duration of the call before leaving for break. Calls can be 5 mins to 2 hours., • Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member., • Provide end-to-end travel management services, including flight, hotel, and ground transportation bookings., • Use Amadeus GDS (or similar systems) to quote, reserve, issue, and modify flight tickets accurately., • Prepare and manage multi-segment, round-trip, and open-jaw itineraries for both leisure and business travellers., • Offer expert advice on airline alliances, frequent flyer programs, fare rules, and best routing options., • Coordinate with internal teams and external suppliers to ensure smooth travel experiences., • Deliver a high-touch service with discretion, empathy, and attention to detail., • Manage time-sensitive requests and prioritize multiple clients needs efficiently., • To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them, • Provide quotes via our CRM system by email for the members, • Follow up with the members to see if they are ready for their adventure and answer any questions they may have, • To always act in the best interest of the member, ensuring their needs are met, • To fulfill requests in the most resourceful and intelligent way while following best practices, • Handle all member payments (if applicable) and arrange supplier payment through our finance team when required., • Meet monthly KPI’s on Sales, NPS and Efficiency., • Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs., • Be flexible and adaptable to a change of priorities and complete requests within the given timeframe, • The role may require some evening and weekend shifts SKILLS AND EXPERIENCE • Minimum 1-2 years of experience in travel, concierge, or lifestyle management services., • Proven experience using Amadeus to quote and book flights and hotels; advanced knowledge of the system is a plus., • Understanding of airline fare structures and ticketing, including additional services such as extra baggage and wheelchair assistance; knowledge of reissues and refund processes is a plus., • Knowledge of hotel rate types, loyalty programs, and preferred partner programs., • Excellent written and verbal communication skills in English (other languages are an advantage)., • High attention to detail and commitment to accuracy., • Ability to work in a fast-paced, service-oriented environment., • Strong organizational skills and ability to navigate and work efficiently across multiple systems and tools simultaneously., • Flexible schedule, including occasional weekends or holidays depending on company needs. Additional qualifications • A passion for working in a business that places members and customer service at their core as well as commercial success., • A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences, • Excellent English language skills, both written and spoken and any second language is always an advantage. Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Associate, you’ll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. What you'll get to do: • Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team, • Respond to all client requests received via email and/or phone queue timely, • Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution, • Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders, • Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services The kind of teammate we’re looking for: • Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care, • Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette, • Bold thinker – you thrive under pressure and love to solve tough problems in creative ways, • A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it, • Confident juggling timelines, priorities, and multiple clients at once with grace, • Adaptable, open to ongoing change and collaboration, • A laser-sharp eye for detail and strong organizational skills, • Comfort with technology, including proprietary software, • 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus What’s in it for you: • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance, • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more, • Employee equity and referral programs: when we succeed, you succeed!, • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally, • Matched 401(k) to help you save for your future, • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in, • Earned wage access: get a portion of the wages you earned prior to payday, • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth, • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service. About the role: We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world’s most sought-after restaurants and uncovering hidden gastronomic gems. You’ll work closely with our global network of hospitality partners to deliver exceptional dining experiences—from Michelin-starred establishments to exclusive chef’s tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations. Success in this role means: -Delivering outstanding customer service and personalized recommendations. -Staying ahead of dining trends, seasonal menus, and industry developments. -Collaborating with internal teams and preferred suppliers to meet departmental goals. -Maintaining a sharp eye on competitor offerings and exclusive member privileges. -Thriving in a fast-paced environment where precision and timeliness are key. If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine. Key responsibitilies: • Manage reservation requests for domestic and international restaurants, • Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service., • Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent)., • Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses., • Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members., • Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support., • Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations., • Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle., • Maintain expert-level understanding of Ten’s U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences., • Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry., • Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten’s profile and industry relationships, showcasing your dedication to the world of dining., • Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency., • Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes. Requirements • Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape—especially NYC’s top-tier venues (e.g., Carbone, Tatiana, The Polo Bar)., • Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners., • Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction., • Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations., • Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management., • Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms)., • Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager., • Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs., • Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops. Additional qualifications • A passion for working in a business that places members and customer service at their core as well as commercial success., • A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences, • Excellent English language skills, both written and spoken and any second language is always an advantage. Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Description Passport is a leading developer of technology-based solutions and services for the highly regulated payments, gaming, and financial services markets in the US, UK, and Canada. OVERVIEW You will be responsible for day-to-day network operations, firewall management, monitoring, and supporting compliance activities across Passport’s global infrastructure. This role is ideal for a hands-on, detail-oriented professional who thrives in a fast-paced environment and takes ownership of securing and optimizing enterprise systems. DUTIES AND RESPONSIBILITIES Network Security Operations: • Configure and maintain firewalls, VPNs, and network access controls under guidance from senior staff., • Monitor and respond to alerts from IDS/IPS, endpoint protection, and SOC., • Perform routine security checks, patching, and vulnerability remediation. Network Administration: • Assist with configuration and troubleshooting of switches, routers, and wireless infrastructure., • Manage IP addressing, VLANs, DHCP, and DNS services., • Monitor network performance, uptime, and capacity, escalating issues when appropriate., • Develop and maintain network documentation, topology diagrams, and disaster recovery plans., • Maintain accurate documentation, topology diagrams, and inventory lists. Security & Compliance: • Support PCI DSS, SOC 2, and internal compliance initiatives., • Conduct regular vulnerability assessments, penetration tests, and remediation efforts to maintain a secure network environment., • Maintain compliance with regulatory standards (PCI DSS, SOC 2, GDPR where applicable) and ensure timely response to findings. Project Management & Collaboration: • Work with senior engineers on system upgrades, migrations, and new site deployments., • Participate in business continuity and disaster recovery testing., • Partner with IT leadership on business continuity and disaster recovery initiatives, • Provide technical support for both on-prem and cloud-based environments. QUALIFICATIONS AND EXPERIENCE Required: • 3–5 years of experience in network or systems administration, • Hands-on experience with firewall configuration (Fortinet, Palo Alto, Juniper or Cisco)., • Knowledge of VPNs, VLANs, routing/switching, and TCP/IP fundamentals., • Experience supporting Microsoft 365 and Azure cloud environments., • Familiarity with compliance frameworks (PCI DSS, SOC 2)., • Expertise with routing/switching protocols (BGP, OSPF, EIGRP), VPN technologies, VLANs, and high-availability configurations., • Excellent troubleshooting, communication, and documentation skills. Preferred: • Bachelor’s degree in Computer Science, Information Technology, or related field., • Certifications such as CCNP/CCIE, CISSP, CISM, or equivalent. CERTIFICATES AND/OR LICENSES REQUIREMENTS • Certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Endpoint Administrator Associate, or CompTIA Server+., • Industry recognized certifications in networking and security, • Familiarity with Microsoft 365 administration, including Exchange Online, Teams, and OneDrive., • Experience in a zero-trust or highly secure environment., • Knowledge of networking fundamentals (DNS, DHCP, VLANs, VPNs). PHYSICAL REQUIREMENTS • Team meetings, discussions, and presentations may require physical presence., • May require occasional travel to data centers or office locations

Job Description About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our innovative technology and unmatched service. We create meaningful, software-driven experiences that help our customers prosper. If you want to join a company that unifies every aspect of commerce through powerful software and payment solutions, while supporting and serving business owners, then your expertise will be a perfect fit on our dynamic team. At Global Payments, you’ll represent Genius®—our industry-leading, cloud-based Point of Sale (POS) and payment platform that helps merchants simplify checkout, streamline operations, and grow their business. If it’s in your nature to work with passion, purpose, and tangible impact, join us and let’s build the future of commerce together. Job Summary As an Outside Sales Executive, POS, you’ll be responsible for prospecting, presenting, and closing sales of Genius® and related Global Payments technology solutions to small and mid-sized merchants across restaurant, retail, and service industries. You’ll manage the full sales cycle—from lead generation and outreach to conducting in-person and virtual product demos and finalizing contracts—within a fast-moving, high-energy environment. You’ll collaborate closely with your District Manager and receive ongoing coaching and mentorship from leadership to help you succeed. Your mission: help business owners modernize their operations, improve customer experiences, and drive growth through innovative POS and payment technology. Key Responsibilities ● Sell Genius® POS and Global Payments solutions to small and mid-sized merchants. ● Prospect new clients through networking, referrals, and community partnerships. ● Conduct engaging product presentations and live demos showcasing how Genius® simplifies payment processing, inventory management, and customer engagement. ● Partner with your District Manager to set appointments, identify opportunities, and close deals within a short sales cycle. ● Maintain accurate client records and pipeline activity in Atlas and Salesforce CRM systems. ● Upsell and cross-sell existing clients on additional Global Payments services. ● Stay up to date on POS and fintech industry trends to position yourself as a trusted advisor. ● Participate in weekly team meetings and one-on-one coaching sessions with leadership. Desired Skills & Capabilities ● Excellent communication, presentation, and networking skills. ● Self-motivated, results-driven “hunter” mindset. ● Strong organizational skills and ability to manage a fast-paced pipeline. ● Professional demeanor and integrity when working with clients and teammates. ● Enjoys face-to-face relationship building with business owners. ● Experience in restaurant and/or retail environments is a plus. Minimum Qualifications ● 18 years of age or older. ● Valid driver’s license with ability to travel locally up to 75% of the time. ● Must reside within the area of the job posting. ● Background check and drug screening required per company policy. Preferred Qualifications ● High school diploma or GED (college degree preferred). ● Two or more years of B2B, SaaS, or POS sales experience. Compensation Base Salary: $40,000 Residual Income: Keep earning monthly from your closed accounts. Bonuses: Monthly and quarterly incentives for exceeding sales goals. On-Target Earnings (OTE): $100,000+ Your earnings grow with your results—the more you sell, the more you earn. Benefits Global Payments offers a comprehensive benefits package, including: ● Medical, dental, and vision coverage ● Paid time off and recognition programs ● Retirement and investment options ● Employee assistance and wellness programs ● Charitable gift matching and worldwide Days of Service Learn more at Global Payments Benefits. Our Culture At Global Payments, we stand against racism, intolerance, and injustice in all forms. We celebrate diversity and believe inclusion makes us stronger. Global Payments is an equal opportunity employer. We welcome applicants from all backgrounds and experiences. Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Company DescriptionAcross our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.Across our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. The Platform Operations Team serves to ensure that FreedomPay’s production platforms and processes are healthy and performing to expected key indicators. As a Platform Operations Analyst you will be a member of a team that works together to ensure FreedomPay's Platform stability and availability. This position will need to be performed out of your home office in Arizona or Nevada, and be available to work Monday–Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage.Primary Job Responsibilities: • Work a standard Monday–Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage., • Maintain live services through measuring and monitoring availability, latency, and overall system health, • Collaborate with other team members to quickly determine root cause of any type of service degradation and look for key indicators of potential issues., • Effectively communicate with third parties, partners, and internal teams regarding technical issues., • Use acquired knowledge to suggest, edit, and write knowledge base articles., • Collaborate with infrastructure and development teams to improve system reliability emphasizing reliability as a core value., • Identify anomalies and escalate appropriately issues identified in application and system log files., • Obtain a deep understanding of FreedomPay platform and custom application stack to help resolve issues., • Create new alerts to support the operations of FreedomPay production systems., • Troubleshoot and remediate failed scheduled jobs., • Document and refine internal policies and procedures.Required Skills and Experience:, • Educational Background: A bachelor's degree in Computer Science, Information Technology, Finance, or a related field is typically required., • Experience: Previous experience (preferably 4+ years) in a similar role within the financial services technology industry, transaction processing, or related area is preferred. Technical experience in web-based platform environments with related dependencies between network, database, and application layers., • Knowledge of Transaction Processing: Strong understanding of transaction processing concepts, payment gateways, and related technologies is highly desirable. Experience in supporting real time transaction processing applications is and advantage., • Technical Skills: Proficiency in using and troubleshooting various Application Performance Monitoring platforms, infrastructure monitoring and log ingestion tools, such as Dynatrace, Splunk, SolarWinds and others. Experience in Microsoft SQL Server product stack is desired. Knowledge of API integration, data analysis, and reporting tools is an advantage., • Problem-Solving Abilities: Ability to analyze complex issues, identify root causes, and propose effective solutions in a fast-paced transaction processing environment. Experience with problem management processes, including post-incident reviews, to prevent recurrence of issues., • Risk Management: Familiarity with risk management principles and practices in the context of transaction processing, including fraud detection and prevention., • Continuous Learning: Willingness to stay updated with the latest trends, technologies, and best practices in fintech and transaction processing., • Communication Skills: Strong written and verbal communication skills are essential for collaborating with cross-functional teams, stakeholders, and external partners.Nice to Haves, • Knowledge of networking protocols, DNS, HTTP, load balancing, web servers, • Experience with Azure Cloud

Job Description About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love selling technology that transforms the way they run their operations—join our dynamic, growth-minded team. Together, we’ll shape the future of commerce. Job Summary As an Outside Sales Executive, Payment Technology, you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius®, our industry-leading Point of Sale and payment platform. You’ll manage the full sales cycle—from prospecting and lead generation to running demos, negotiating, and closing deals. You’ll work closely with your District Manager and sales leadership for coaching and support while driving your own success in a fast-paced, high-reward environment. This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue. What You’ll Do ● Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries. ● Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking. ● Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty. ● Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle. ● Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications. ● Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades. ● Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor. What You Bring ● Proven success in B2B sales, preferably in SaaS, fintech, or merchant services. ● Strong communication, presentation, and negotiation skills—comfortable selling both face-to-face and virtually. ● High energy, self-motivated, and competitive—driven to exceed targets. ● Professional presence and genuine ability to connect with business owners. ● Familiarity with the restaurant or retail industries is a plus. ● Valid driver’s license and ability to spend at least 75% of your time in the field. Minimum & Preferred Qualifications ● Must be 18 years or older. ● High school diploma or GED required; college degree preferred. ● Two or more years of relevant B2B sales experience. ● Must live within the geographic area of the posting. ● Background check and drug screening required per company policy. Compensation Annual On-Target Earnings (OTE): $100,000+ Base Salary: $40,000+ Residual Income: Keep earning monthly from the accounts you build. Bonuses: Monthly and quarterly incentives for surpassing quota and achieving stretch goals. Your total compensation depends on your performance, skills, and territory—your success is in your hands. Benefits Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits. Our Culture At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do. Global Payments is an Equal Opportunity Employer. Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Company DescriptionAcross our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.Across our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.

Job Description Euronet facilitates the movement of payments around the world and serves as a critical link between our partners – financial institutions, retailers, service providers – and their end consumers, both locally and globally. We are seeking an experienced Internal Audit Manager – Regulatory Compliance to join our Corporate Internal Audit team. This role plays a critical part in evaluating compliance risks, assessing internal controls, and ensuring adherence to regulatory requirements across Euronet’s global operations. The ideal candidate will bring a strong background in regulatory compliance, audit methodology, and risk management, paired with the ability to build strong partnerships with business leaders and stakeholders. The ideal candidate is a seasoned audit professional with proven people management skills and the ability to partner effectively with executives, external auditors, and regulators. This hybrid role can be based in our Leawood, KS, Denver, CO or Las Vegas office. • Identify and analyze internal and external information to monitor and evaluate regulatory compliance risks., • Contribute to the planning, execution, and reporting of the company’s Regulatory Compliance Audit Program in close collaboration with business process owners, the corporate controlling team, and external auditors., • Drive the identification and assessment of compliance risks and evaluate the design and effectiveness of internal control frameworks across the organization., • Execute all phases of the Compliance Audit Program, including risk assessment, scoping, planning, process walkthroughs, control identification, control testing, and reporting., • Prepare and deliver accurate, concise, and timely audit reports with clear findings, impact assessments, and actionable recommendations., • Partner with process owners to ensure timely remediation and perform follow-up testing for identified compliance exceptions., • Provide quarterly updates to executive management on the status of compliance control evaluations and audit findings., • Build and maintain strong relationships with internal and external stakeholders to support compliance activities and foster a culture of accountability., • Bachelor’s degree in Accounting, Finance, Business Administration, or related field (Master’s degree preferred)., • 7+ years in Internal Audit or regulatory Compliance for a bank or financial services organization., • Familiar with Anti-Money Laundering (AML), Financial Terrorism, and Regulatory compliance., • Certifications in AMLOC, Certified Fraud Examiner (CFE), CIA., • Strong knowledge of regulatory frameworks and compliance requirements applicable to financial services and payments., • Demonstrated experience leading compliance audits and internal control reviews., • Excellent analytical, problem-solving, and risk assessment skills., • Strong written and verbal communication skills with the ability to present complex findings to executive stakeholders., • Proven ability to manage multiple priorities in a global, fast-paced environment., • High ethical standards, professional judgment, and strong attention to detail., • Ability to travel domestically and internationally up to 20% (more if desired). Benefits • 401(k) Plan, • Health/Dental/Vision Insurance, • Employee Stock Purchase Plan, • Company-paid Life Insurance, • Company-paid disability insurance, • Tuition Reimbursement, • Paid Time Off, • Paid Volunteer Days, • Paid Holidays, • Casual Office Attire

Job Description Classification: Non-Exempt We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Accounts Payable Clerk is responsible to the Office Manager for the payment of all vendor invoices in accordance with company policy. The Accounts Payable Clerk is responsible for the daily processing of company business transactions in order to ensure effective, efficient and accurate financial and administrative operations. Our full-time employees enjoy: • Medical, Dental, Vision, FSA/HSA, • Life Insurance, Disability Insurance, • Vacation, Sick Time, Holidays, • Choice of Global Cash Card or Direct Deposit, • Career Advancement, • Learning & Development Opportunities Essential Functions: • Receive and verify invoices for goods and services, process receiving reports and vendor invoices according to payment terms and company policy., • Provide regular communication to management regarding status of invoice payments/receiving reports., • Create monthly and quarterly closing statement processes and create reports., • Communicate with vendors via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts., • Complete credit applications and forward to management for approval., • Investigate and resolve vendor inquiries in a timely manner, • Perform other tasks as required. Additional Functions: • Proficient with 10 key machine, MS Office, with an emphasis on Excel spreadsheets., • Excellent written and verbal communication skills in English, especially in telephone skills., • Proven excellent interpersonal skills and ability to work successfully in a team environment., • Great organizational and multi-tasking skills; detail oriented., • Show successful experience in the ability to enthusiastically press into action collection efforts., • Some business or similar experience. Typical Physical Activity: • Physical Demands/Requirements consist of standing, walking, sitting, talking on the phone, occasionally lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking. Typical Environmental Conditions: • Indoor offices, meeting rooms of a typical industrial laundry, service center or depot. Travel Requirements: • None For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/2022

Job DescriptionDescription: Empire Technological Group DBA Aruze gaming Global is looking to add a Staff Accountant I - AR to our team! Las Vegas Responsibilities: • Assist in managing the entire accounts receivable process, including invoices, payment collection, and reconciliation., • Generate regular reports related to accounts receivable, and cash flow for management review., • Prepare and send invoices to clients in a timely and accurate manner., • Monitor accounts to ensure timely payment, follow up on overdue accounts, and resolve payment discrepancies., • Maintain accurate and up-to-date customer records and ensure all information is complete and well-organized., • Provide exceptional customer service to address client inquiries and resolve issues related to billing and payments., • Reviews invoices, or other documents for corrections before entering into records. Sorts and files documents and perform calculations., • Reconcile customer statements, resolve discrepancies, and manage customer relationships., • Ensure compliance with company policies and relevant regulations while handling accounts receivable., • Maintain organized and up-to-date records of receivables., • Follow established procedures for processing receipts, cash etc. Sorts and files documents after posting., • Maintain paper-free environment by scanning and filing properly into DocuWare., • Assist with month-end and year-end financial close processes, including reconciliation and reporting., • Enter various data into appropriate database system to complete or update spreadsheet information which may include cash receipts, invoices, etc., • Maintains integrity of database accounting systems by regularly updating files, reports and spreadsheets., • Performs posting of cash receipts., • Assist in preparing financial reports for internal and external stakeholders., • Assist in providing documentation and support for audits and internal/external compliance requirements., • Manage customer accounts, sending invoices, tracking payments and actively collecting through calls and emails focusing on maintaining cash flow., • Resolve billing issues, reconciling accounts and ensuring accurate AR Aging Report., • Prepare AR Aging reports and daily/weekly cash flow reports., • Develop strategies to meet weekly required collection KPI’s., • A high school diploma or general education degree (GED); College level accounting classes or Accounting Degree preferred., • 2 to 3 years of hands-on accounting experience; or equivalent combination of education and experience., • Proven experience in accounts receivable, or a similar financial role, preferably within the gaming industry., • Proficiency in accounting software and Microsoft Office applications, particularly Excel., • Strong attention to detail and excellent organizational skills., • Effective communication and interpersonal skills to interact with team members and clients., • Knowledge of accounting principles, financial regulations, and best practices., • Ability to work independently and as part of a collaborative team., • High level of integrity, confidentiality, and professionalism., • Excellent written and verbal communication skills, with the ability to adapt messaging for different target audiences., • Understanding of accounting principles and credit management., • Strong organizational and multitasking abilities., • Attention to detail and ability to work independently or as part of a team. To learn more about us and quick response on applications, please visit our website:Please visit Home - Aruze Gaming (aruzeglobal.com) / to learn more about Empire Technological Group Limited! Benefits: 401(k) Medical, Dental, Vision Life insurance Paid Time Off Disability Insurance Schedule: 8-hour shift Job Type: Full-time Empire Technological Group Limited dba Aruze Gaming Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements:

Job Description Job Title: Manager, Quality Assurance Reports to: Director, Quality Assurance FLSA Status: Exempt Location: Las Vegas Summary The Pavilion Payments Quality Assurance, Manager is responsible for overseeing day-to-day QA operations and managing a team of QA professionals to ensure the delivery of robust, reliable, and high-performing technology solutions. You will support the Director, QA by executing the company’s QA strategy, monitoring performance, and driving continuous improvement. This role partners closely with cross-functional teams to identify issues, streamline processes, and maintain high quality throughout the software development lifecycle. Key Responsibilities Team Leadership & Management • Supervise and coach a team of QA analysts/engineers, fostering a culture of accountability, collaboration, and learning., • Manage daily workloads, priorities, and performance for QA team members across both employees and onshore/offshore contractors., • Establish clear communication and alignment between employees and contractors to ensure consistency in quality, process adherence, and delivery timelines., • Conduct regular capacity planning to balance resources across initiatives, ensuring appropriate coverage for testing cycles., • Ensure QA methodologies and best practices are followed consistently across projects., • Identify and recommend process improvements to enhance quality, speed, and efficiency., • Collaborate with Development, Product, and Support teams to resolve issues and align on quality goals., • Oversee creation and execution of test plans, test cases, and scripts to validate software functionality and reliability., • Manage defect tracking and reporting to ensure timely resolution., • Support implementation of automated testing frameworks to improve efficiency and coverage., • Provide regular updates on QA activities, risks, capacity utilization, and outcomes to the Director, QA., • Monitor contractor productivity and report on throughput, coverage, and alignment with project deliverables., • Stay current on QA tools, technologies, and best practices., • Encourage adoption of innovative testing approaches within the team., • Leadership & People Development, • Attention to Detail & Analytical Thinking, • Process Improvement, • Collaboration & Cross-Functional Influence, • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)., • 3–5 years of QA/testing experience, with at least 1–2 years in a leadership or supervisory role., • Strong understanding of QA methodologies, tools, and processes., • Experience with both manual and automated testing frameworks., • Excellent organizational and problem-solving skills., • A great company that is focused on team building, and career pathing for its team!, • Join a team that is fun, friendly, and customer-focused!

Job Description Now Hiring: Administrative Assistant II Pay Rate: $20.42/hour Location: W Sahara Ave, Suite 300, Las Vegas, NV 89102 Schedule: Monday – Friday | 8:00 AM – 5:00 PM Are you a motivated, detail-oriented professional with strong communication skills? Join our team as an Administrative Assistant II and make a meaningful impact by supporting public-facing operations for manufactured housing services in Las Vegas! Position Summary: Under the direction of the Chief of Administration, the Administrative Assistant II provides vital front desk and administrative support. This role involves high-volume customer service—both in person and by phone—and ensures smooth, professional communication with staff, residents, and external partners. Key Responsibilities: * Greet and assist walk-in customers and visitors * Answer, route, and respond to incoming phone calls * Process payments and maintain accurate transaction records * Review and verify permit and title applications * Assist with inquiries related to permits, inspections, and manufactured housing titles * Relay messages and provide accurate, timely information * Coordinate communications between staff and the public Ideal Candidate: * Strong organizational and multitasking skills * Excellent verbal and written communication * Professional, customer-focused attitude * Ability to manage a fast-paced, front-desk environment * Company DescriptionManpower, is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster.Manpower, is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster.

Job Description About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety. What You'll Do • Build and scale a world-class customer support organization, • Define and execute support strategy across all player touchpoints, ensuring consistency and quality, • Implement tools, automation, and processes to improve efficiency, scalability, and self-service options, • Track and optimize KPIs to drive continuous improvement, • Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards, • Collaborate closely with product team to deliver safe and engaging player experiences, • Represent the player’s voice and make sure their perspective informs both product and operational decisions What We're Looking For • 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role, • Proven experience in scaling support operations in mobile games, • Deep familiarity with support tools, • Strong analytical mindset; comfortable using data to make decisions and drive improvements, • Excellent leadership and people management skills, • Strong communication and collaboration skills across departments, • Must be based in the United States